Host / Hostess - The Orangery Restaurant

About The Orangery: The Orangery at Kensington Palace is a historic dining venue offering breakfast, lunch, and afternoon tea in an elegant royal setting. Originally built in 1704 for Queen Anne, it now provides guests with a refined dining experience within the palace gardens. Role Overview: We are looking for a Food Runner to support our front-of-house team by delivering food promptly and efficiently while ensuring exceptional guest service. This role is ideal for individuals who thrive in a fast-paced environment and have a keen eye for detail. Key Responsibilities: - Deliver food orders from the kitchen to tables quickly and accurately. - Assist waitstaff in ensuring all dishes are presented correctly and to the highest standard. - Maintain cleanliness and organisation of service areas. - Communicate effectively with the kitchen and service teams. - Assist in setting up and closing down dining areas as needed. Requirements: - Previous experience in a restaurant or hospitality role is required. - Strong teamwork and communication skills. - Ability to work efficiently in a fast-paced environment. - A passion for delivering excellent customer service. - Flexibility to work weekends and holidays. Benefits: - Opportunities for career growth. - Staff discounts. - A unique working environment in the historic Kensington Palace gardens.

About The Orangery: The Orangery at Kensington Palace offers a royally inspired dining experience, seamlessly blending history with culinary excellence. Originally designed in 1704 as a greenhouse for Queen Anne’s orange trees, The Orangery has transformed into a vibrant restaurant and terrace, serving breakfast, lunch, and afternoon tea. Our menus feature signature dishes crafted with locally sourced, sustainable ingredients. Role Overview: We are seeking enthusiastic and dedicated Waiters/Waitresses to join our front-of-house team. The ideal candidates will provide exceptional service, ensuring that every guest enjoys a memorable dining experience in our historic setting. Key Responsibilities: - Provide detailed information about the menu when asked (e.g., about portions, ingredients, or potential food allergies). - Serve food and beverages promptly and accurately. - Communicate effectively with kitchen staff to ensure accurate and timely order delivery. - Maintain cleanliness and organization of dining areas. - Assist in setting up and closing down the restaurant as required. Requirements: - Previous experience as a waiter/waitress or in a customer service role is preferred. - Strong interpersonal and communication skills. - Ability to work in a fast-paced environment. - Flexibility to work various shifts, including weekends and holidays. - A passion for delivering outstanding customer service. Benefits: - Opportunities for professional development and career progression. - Staff discounts. - A unique working environment within the historic Kensington Palace gardens.

Your Role: We are currently looking for an experienced Door Host-Hostess to join our SUSHISAMBA family. The Door Host-Hostess are the first and last point of contact our guests face when visiting our venues, this role requires someone who is incredibly dynamic, and leaves a great first and last impression on each and every one of our guests. You will need to be vigilant at all times and highly organised during our very busy periods in directing our guests to the right restaurant/bar locations, informing the relevant restaurant host on who is arriving, and ensuring the operation runs smoothly. Your Rewards: As a Door Host-Hostess, we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: • Highly competitive salary, • 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants, • 28 day’s holiday allowance, • Complimentary breakfast and dinner during shifts, • 'Refer-a-friend’ cash incentive scheme, • Employee of the Month rewards, • Internal Training and career development, • Pension Scheme – including employer contributions, • Yearly Staff award ceremony and party Your Requirements: As a Door Host-Hostess, we would love you to have: • Experience working in a fast-paced environment, • Previous experience in guest services, reception and concierge is advantageous, • Availability to work 5 days a week between (Monday - Sunday), • Good communication skills and passion for the hospitality industry, • A professional appearance, as you are the first impression of the restaurant, • Ability to multi-task and follow directions, • Flexibility in scheduling is strongly preferred, • Activating everything that you do with passion Your Restaurant: SUSHISAMBA 110 Bishopsgate - EC2N 4AY

We are seeking an exceptional Receptionist to join the team at The River Restaurant by Gordon Ramsay based at the Savoy Hotel, Strand. Your responsibilities will include: • You will be the first and last point of contact for our guests, setting the tone for an exceptional dining experience, • Managing reservations, seating plans, and guest flow to ensure a smooth and efficient service, • Handling telephone calls, emails, and booking enquiries in a professional and timely manner, • Ensuring guests are seated promptly and their needs are communicated effectively to the Front of House team, • Building rapport with guests in a friendly yet professional manner to enhance their overall experience, • Managing guest queries, special requests, and feedback with confidence and discretion, • Maintaining a well-presented and organised reception area at all times What We’re Looking For: • Previous experience in a receptionist, host, or customer-facing hospitality role, • Excellent communication and organisational skills, • A polished, professional manner with a naturally warm and engaging personality, • Strong attention to detail and the ability to multitask in a fast-paced environment, • A genuine passion for delivering outstanding customer service, • What’s in it for you:, • Competitive Pay Rate, • A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses, • 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses, • Employees can instantly access up to 50% of basic wages earned before payday via Stream, • Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply), • Access to our world-class training & development opportunities globally, • Progress your career through a multi-site and multi-brand, best in class global restaurant group, • Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment, • Preferential Room Rates at Gordon Ramsay Restaurants partner hotel, • MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more, • Meals on duty This role will offer the successful candidate an exciting opportunity to develop their career in a best-in-class global restaurant business! We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

We’re looking for a full time a Senior Receptionist to join The Ivy Collection. Working closely with the front of house of all reception team ensuring all functions are carried out in accordance with agreed procedures, protocols and time scales. You’ll welcome all our guests at the highest standards, making everyone from business people to locals feel like our only guest. Who are we? Iconic but accessible. Glamorous but good fun. Prestigious but unpretentious. The Ivy Collection is bringing a touch of The Ivy magic to the rest of London and beyond, with fabulous food you’d happily eat every day and service you’d expect from the best. Who are you? You are: Current / previous experience working as Receptionist / Senior Receptionist in a top restaurant or hotel, not necessarily a five star but somewhere known for its service and style. A good communicator, exceptionally friendly and inclusive, even after a long shift Experience in supporting the seamless running of a restaurant by providing excellent guest service. Ability to work effectively as part of a team and work on your own initiative. What’s in it for you? As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get: Top class training, before the job, and on the job. Meals from our menu and discount in all our restaurants. Lots of benefits including your uniform, childcare vouchers, cycle to work scheme, a recommend a friend scheme and savings on things like gym membership and cinema tickets. A salary you’ll be hard pressed to beat.

We’re looking for a full time Receptionist to join The Ivy Collection. Working closely with the front of house team to make sure high standards are maintained. You’ll welcome all our guests at the highest standards, making everyone from business people to locals feel like our only guest. Who are we? Iconic but accessible. Glamorous but good fun. Prestigious but unpretentious. The Ivy Collection is bringing a touch of The Ivy magic to the rest of London and beyond, with fabulous food you’d happily eat every day and service you’d expect from the best. Who are you? You are: Current / previous experience working as Receptionist in a top restaurant or hotel, not necessarily a five star but somewhere known for its service and style. A good communicator, exceptionally friendly and inclusive, even after a long shift Experience in supporting the seamless running of a restaurant by providing excellent guest service. Ability to work effectively as part of a team and work on your own initiative. What’s in it for you? As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get: Top class training, before the job, and on the job Meals from our menu and discount in all our restaurants Lots of benefits including your uniform, childcare vouchers, cycle to work scheme, a recommend a friend scheme and savings on things like gym membership and cinema tickets A salary you’ll be hard pressed to beat

Reservation Host We are looking for a bubbly Reservations Host to join our Brindisa family. You will be the first and the last person our guests see and you make sure that all of them, receive a warm Brindisa welcome. You'll have experience in restaurant reservations or a similar role within a reception or bookings team. This will be alongside a love for first-class service, hospitality and people. Be part of our team Here at Brindisa, our food is homely and authentic, with flavour always being the key factor. Above all our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table. We offer: • 28 days holiday, • 35% discounts in our restaurants and our retail offerings, • Employee assistance program, • Cycle to work scheme, • refer a friend reward, • Opportunity to progress within the business across our sites, • Opportunity for trips to Spain to meet our producers

Reservation Host We are looking for a bubbly Reservations Host to join our Brindisa family. You will be the first and the last person our guests see and you make sure that all of them, receive a warm Brindisa welcome. You'll have experience in restaurant reservations or a similar role within a reception or bookings team. This will be alongside a love for first-class service, hospitality and people. Be part of our team Here at Brindisa, our food is homely and authentic, with flavour always being the key factor. Above all our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table. We offer: • 28 days holiday, • 35% discounts in our restaurants and our retail offerings, • Employee assistance program, • Cycle to work scheme, • refer a friend reward, • Opportunity to progress within the business across our sites, • Opportunity for trips to Spain to meet our producers

Reservation Host We are looking for a bubbly Reservations Host to join our Brindisa family. You will be the first and the last person our guests see and you make sure that all of them, receive a warm Brindisa welcome. You’ll have experience in restaurant reservations or a similar role within a reception or bookings team. This will be alongside a love for first-class service, hospitality and people. Be part of our team Here at Brindisa, our food is homely and authentic, with flavour always being the key factor. Above all our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table. We offer: • 28 days holiday, • 35% discounts in our restaurants and our retail offerings, • Employee assistance program, • Cycle to work scheme, • refer a friend reward, • Opportunity to progress within the business across our sites, • Opportunity for trips to Spain to meet our producers

Vibrancy: the state of being full of and Team Members at Incipio are key parts of our team, and our management teams will empower you to grow in your role, working with you on your hospitality skills and product knowledge, striving to be the best version of yourself. Our Team Members bring our beautiful venues to life, curating vibrant atmospheres for great times. BENEFITS + BEST BITS · Tronc paid fairly and equally · 60% of our management teams have been promoted internally. · Mental Maintenance: Therapy for free · Referral Bonus: refer a friend and once they have passed their probation you receive a bonus · Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows · Company awards to celebrate team and regular events · Incipio FC + Seasonal Socials · Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) · Enhanced Maternity, Paternity and Adoption leave · 50% discount for food and drink in all Incipio venues WHAT YOU'LL BE GETTING UP TO · Have a passion for all things hospitality, driving positive feedback and achieving a target set by your management team each week. · You work at pace with energy, always looking for the next task that can be completed. · You proactively work to enhance the atmosphere of your venue, including music, lighting and temperature and communicate this with your management team. · You work closely with your front of house and kitchen teams to deliver an exceptional experience for our guests on every shift. · You actively achieve sales targets set by your management team and support other team members to do the same. · Everything you deliver is to the highest service standards, proactively driving sales and following the lead of your management team. · You ensure our guests are shown the best possible experience and are looked after safely when in our venues and when leaving. · You actively complete your compliancy e-learning within 2 weeks of starting to ensure you are safe in the workplace. · You deliver our products to spec, complete spec tests and take and learn new drinks and food menu dishes when required. · Having fun, laughing and giving good vibes WHAT WE'RE LOOKING FOR · You positively represent yourself, your team and Incipio, day by day through your actions, tasks, and responsibilities. · Vibrant + energetic individuals · A discipline for exceptional standards · Problem solvers; people who thrive from completing tasks and always find a way through a problem · A natural with guests, someone who enjoys interaction and busy environments. · Friendliness and approachability · A genuine desire to deliver a great experience to our guests and form brilliant teams. Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!