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Host / Hostess - KINZ Restaurant - London

Azafato y Azafata

hace 42 minutos•49 vistas

••••

Pay: From £14.60 per hour
Job Description:
Employment Type: Full-Time
Reports To: Head Host
Salary: £14.60 - £15.50 ph
Hours: 40 hours pw
ABOUT KINZ
KINZ is a Lebanese brasserie in the heart of Notting Hill, built around generous hospitality, fresh ingredients and the warmth of Lebanese cooking.
We want every guest to feel like they genuinely belong, from the moment they arrive. That begins and ends at reception, which is why we are looking for an experienced, warm and charismatic Host to join our team.
THE ROLE
We’re looking for a charismatic, organised Hostess to welcome guests, manage reservations and coordinate group bookings and walk-ins.
You’ll reply to enquiries on time via email or telephone, explain packages clearly and keep guests and colleagues informed. You must be comfortable handling difficult guests and confident saying “no” with warmth and tact.
We’re a new restaurant in Notting Hill with ambitious plans. For someone who shows promise, initiative and commitment, there is room to grow and move into a more senior role.
WHAT YOU’LL BE DOING

  • Reply promptly to emails and telephone enquiries, following up on outstanding bookings.
  • Explain menus, packages, minimum spends and booking terms.
  • Confirm guest numbers, timings, dietary requirements and special requests.
  • Prepare, print and distribute accurate function sheets to the kitchen, bar and floor teams.
  • Communicate changes promptly and support the smooth running of the restaurant.

Hosting and Reservations

  • Welcome guests warmly and manage arrivals, walk-ins and waiting lists.
  • Create and update reservations and guest notes in SevenRooms.
  • Maintain an accurate table plan with the Head Host and support a steady seating flow.
  • Handle difficult guests calmly, set polite but firm boundaries and involve a manager when needed.
  • Keep reception tidy, guest materials ready and personal information confidential.

Teamwork

  • Work closely with the Head Host, managers and wider team.
  • Follow the management structure, take direction and respond well to feedback.
  • Take ownership of tasks, meet deadlines and support colleagues during busy periods.

ABOUT YOU

  • Previous hosting or restaurant reception experience.
  • Practical experience using SevenRooms.
  • Natural warmth and charisma, with the confidence to be firm without being impolite.
  • Strong organisation and attention to detail.
  • Professional written and spoken English.
  • A calm, tactful approach to difficult guests.
  • A humble, dependable attitude and willingness to learn.
  • Availability for mornings, evenings, weekends and public holidays.
  • The right to work in the UK.

Events, private dining or high-volume restaurant experience is an advantage, but not essential.
WHAT WE OFFER

  • A role in a new and growing Notting Hill restaurant.
  • Training across hosting, reservations and events.
  • A supportive team that values initiative.
  • Opportunities to take on responsibility and progress as you prove yourself and the business grows.

BENEFITS

  • Company events
  • Discounted or free food
  • Employee discount
  • Flexible schedule
  • Store discount

Benefits:


  • Company events
  • Discounted or free food
  • Employee discount
  • Store discount

Application question(s):


  • Do you have experience with reservations software (SevenRooms, OpenTable etc.)?

Language:


  • English fluently (required)

Work Location: In person

  • Experiencia
    Se requiere
  • Idiomas
    Inglés – Avanzado
  • Jornada
    Completa
  • Salario
    14,6 £ – 16 £ por hora
  • Inicio
    Incorporación inmediata

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Azafato/aLondon

Restaurant • 51-250 empleados

En JOB TODAY desde noviembre, 2026

A new business with a lot of potential to grow both for the brand and the people that make it happen. Authentic Lebanese food sells itself. All we need are people that can create a stand-out guest experience and connect with clientele.

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Tristan H. avatar icon
Tristan H.Activo hace 5 minutos
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