Hotel Receptionist

🌟 Voted the Happiest Place to Work in Hospitality (2025) — and we’re just getting started. At Amplify Guest Services, we believe joy is the most powerful first impression. Whether it’s at the front desk or behind the scenes, we create moments that make people feel truly seen, supported, and valued. If you’re all about service, energy, and people — we want you on our team. 👋 What’s the Role? We’re looking for a Receptionist to be the heartbeat of our front-of-house. You’ll manage guest arrivals, room bookings, and day-to-day operations with a calm, confident presence. 🧭 Your day-to-day will include: - Greeting guests and making them feel instantly welcome - Managing meeting room bookings and guest logistics - Handling inboxes, calls, and queries smoothly - Work closely with teams to support events and shared spaces - Staying one step ahead and solving problems on the fly - Building great relationships and bringing energy to every day ✔️ You’ll Thrive Here If You: - Are naturally proactive, curious, and solutions-focused - Stay organised and juggle multiple tasks with confidence - Love making people smile - Are confident using Microsoft Office and digital tools - Have hospitality, reception, or customer experience background (bonus!) - See a queue forming - and step in to fix it before anyone asks - Think three steps ahead - whether it’s managing bookings seamlessly or greeting a guest by name before they even introduce themselves - Love both people and process - thriving on service and structure 🎁 Perks That Matter: - Private medical – feel your best, inside and out - YuLife rewards – perks for wellbeing, from day one - Pension + life cover – peace of mind for the future - Referral perks – great people bring great people - Grow as you go – we support learning on the job, with room to develop your strengths - People-first culture – be yourself, belong, thrive 🫶 We hug our people so they can hug our clients — that’s the Amplify way. 🎉 Let’s Do This If this sounds like your kind of place, we’d love to hear from you. Send over your CV and a short message - no formal cover letter needed, just a glimpse of your personality!

Night Hotel Receptionist – 0 Hours The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now looking to expand our family and are seeking an experienced Night Receptionist with previous experience using PMS systems. The receptionist will work on site on shifts from 8pm to 8am and will ensure the security of the property, reacting efficiently to emergency situations and ensuring urgent issues are communicated to the line manager or the manager on duty while informing and instructing guests of the situation effectively and professionally. The receptionist will be fully flexible as working hours will fluctuate according to the business’s needs. The ideal candidate will be a polite, hard-working individual who can adapt to new environments and has a passion about delivering high quality guest services. The role reports to Night Manager and requires an individual who can conduct themselves in an organised and efficient manner. It is essential that all members of the team are well informed therefore it is crucial that the candidate demonstrates expert communication skills. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Have knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - Possess the ability to work independently. - Excellent command in English, both in oral and written - Be extremely knowledgeable regarding the company services, standards & products. - Be commercially and financially astute. - Provide exceptional customer service and unforgettable experience. To be a part of this eclectic yet elegant hotel collective, apply now and being a new journey with us.

Hotel Receptionist – 5* Boutique Hotel Kings Cross Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels group, this is a unique property, unique in its style, combining art, luxury, and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists. We are looking for an experienced Hotel Receptionist ready to join our wonderful team, experience with the role in a 5 Hotel would be ideal although not a must. The receptionist will be working on-site 5 days a week, managing reservation reservations (check-in & check-out), calls, and emails always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented and extremely knowledgeable, and passionate about 5-star service. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately always briefed so communication is key. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level · be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates · be extremely knowledgeable in regard to the company services, standards & products · commercially and financially astute · flexible on working hrs and duties · have a great eye for details and will maintain guests’ record up to date at all time · provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

Three star Hotel in Paddington W2 currently recruiting for an enthusiastic and confident individual to join our reception team immediately. The full time role is for 6 days a week including weekends to work day and night shifts. We are looking for candidates with previous hotel reception experience, however full training is given, with good communication and organization skills. The duties include responding to guests with a friendly attitude, answering telephone calls and email, taking reservations, check-in/out, and take payments and inputting bookings and responding to emails. If you are looking for a stimulating job with a great team then please forward your CV. Thank you

We are looking for an experienced receptionist to join our front desk. You must be organised, have excellent communication skills and be fluent in English. The role will include checking guests in and out of the hotel, answering their queries, taking payments and answering the phone and emails. Training on the reservation system will be provided. Shift timings are 3PM to 11PM. Please send us your CV with photograph and only apply if you have eligibility to work in the UK.

Part time weekends 8am - 4pm Part time weekends 4pm - 11pm Full time 8am - 4pm Full time 4pm - 11pm

About Us: Signature Hotels is known for exceptional guest experiences and world-class hospitality. We are currently seeking a Front Office Receptionist to be the welcoming face of our hotel and ensure every guest receives a warm and professional arrival. Job Description: As a Front Office Receptionist, you will be the first point of contact for guests. Your primary responsibilities include providing outstanding customer service, managing reservations, and handling guest check-ins and check-outs efficiently. Responsibilities: • Greet guests with a warm, friendly demeanor and ensure smooth check-in/check-out processes • Manage room bookings, modifications, and cancellations using the hotel’s reservation system • Answer incoming calls and handle guest inquiries professionally • Coordinate with housekeeping and other departments to meet guest needs • Handle payments, issue room keys, and maintain accurate records • Assist with concierge services including local directions, transportation, and recommendations Requirements: • Previous experience in hotel front desk or hospitality roles preferred • Exceptional communication and interpersonal skills • Ability to multitask in a fast-paced environment • Familiarity with hotel management software (e.g., Opera Cloud, etc.) is a plus but not necessary as training will be provided. • High level of professionalism, grooming, and customer service orientation • High school diploma or equivalent; hospitality training or degree is a bonus What We Offer: • Competitive salary • Training and career development opportunities • A vibrant, team-oriented work culture