Hotel Receptionist - St Pancras Hotel Services Ltd

Bartender - Cocktail Bar Kings Cross We are looking for a Bartender for our extraordinary cocktail bar located under the iconic roof of The Megaro Hotel in Kings Cross St Pancras: Hokus Pokus. The Bartender will be a very passionate individual; will have bags of charisma and will be a team player with a pro-active and to-do attitude. The role requires a flexible individual, happy to work late evenings, and experienced with the role for at least 2 years. Creativity, passion, and hardworking are the quality we are looking for together with the willingness to learn and grow. The Cocktail Bartender will: Report to the Bar Manager and work alongside all departments in launching successfully the operation Develop new cocktails in line with the Bar’s concept and team Maintain a flexible attitude towards working hours and tasks, prioritising business needs at all times Participate actively in the run of the Bar and floor This role will give you the opportunity to be part of an exceptional team, totally focused on providing a new, innovative type of service.

Hotel Receptionist (Maternity Cover)– California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the position. The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will have to-do attitude and will be a hospitality professional, passionate about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. This is a temporary role to cover a maternity leave, with an expected start date in the first or second week of December. The Hotel Receptionist will: • ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level., • have great attention to details., • have great communications skills., • have excellent command of English, both verbal and written., • be extremely knowledgeable in regards to the company services, standards & products., • flexible on working hours and duties., • have a great eye for details and will maintain guests’ record up to date at all time., • provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

Night Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 days a week (12 hrs shifts – 48 hrs per week), monitoring security of the property, responding professionally and promptly to an emergency; communicating urgent issues to line manager or manager on duty, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is always briefed therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Be flexible, will have great attention to detail., • Possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable in regard to the company services, standards & products., • Commercially and financially astute., • Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

We are looking for a Linen and Luggage Porter for The Megaro Collection, located in Kings Cross St Pancras. The role will float between 3 properties, all located walking distance to each other. The ideal candidate is someone that will be fully independent in ensuring the highest standard of cleanliness and organisation. The Linen Porter is responsible for stock counting and distributing linen correctly on each floor of the property, guarantee a smooth running of the housekeeping department throughout the day. Additionally, the role will involve accepting delivery of clean linen from supplier, arranging linen for pick up always maintaining a calm demeanour and working in respect of health and safety regulation. The linen porter will also be called upon cleaning duties, when necessary, assisting the rest of team in cleaning rooms or public areas as well as managing all guests requests with a positive and pro-active attitude. The candidate will be methodical and conscientious with an eye for detail, ensuring the highest level of organisation. Key Responsibilities Include: · Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. · Receive and store deliveries. · Stock linen cupboards. · Assist reception team with allocation of luggage in rooms whenever necessary and possible. · Report maintenance issues. · Complete the relevant daily, weekly and monthly tasks as directed. · Maintain high standards of personal presentation and hygiene in line with the company dress code. · Ensure that personal KPIs are achieved. · Maintain high standards of personal presentation and hygiene in line with the company code. Knowledge, Skills, Experience & Qualifications: · Minimum of 1 year of working within the housekeeping department (not a must to be considered). · Reliable and dependable in performing duties. · The ability to communicate in English effectively and persuasively at all levels. · A good team ethos is important, along with the ability to support team members and colleagues. · The ability to use chemicals efficiently and appropriately. If you are looking for a vibrant workplace, no need to look any further. Apply today and begin a new adventure with us.

We are looking for a Receptionist with OpenTable experience to join the team as part of Caprice Holdings. Tucked behind Grosvenor Square sits the fanciful 34 Mayfair where the lavish menu is as lovely as the art-deco inspired interiors. Considered the hidden gem of Mayfair with its elegant terrace, the restaurant has been delighting diners since 2011. Open all day, the restaurants offers lovingly prepared dishes for lunch, dinner and weekend brunch, ensuring there is a menu with variety to suit all tastes and occasions. Working as a Receptionist within our Restaurants will give you exposure to a busy, high volume dining operation. Our Host/Hostess enjoy these benefits: Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group Unrivalled opportunities for progression across the Group Paid overtime 28 days holiday, increasing with length of service up to 5 extra days Recommend a friend scheme with great bonuses per individual referral Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadgets and much more Reward programmes, long service awards and staff recognition and incentives Caprice Holdings is a market leading prestigious restaurant group, with a rich history and long-standing reputation in the hospitality industry, we have grown from strength to strength opening our iconic restaurants across in London and now internationally. As we continue to expand, we offer structured career paths & hospitality training at every level to ensure your development and confidence grows with the group. Apply today and join us as a Receptionist. We promote a working environment in which equal opportunity and diversity is recognised, valued and encouraged. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

We are looking for a Front office agent to serve as our guest first point of contact and manage all aspects of their accommodation. Hotel Front desk responsibility include( not limited to) register guests, managing reservations and providing information about rooms, rates and amenities as well as covering nights shifts also. if you have a passion for hotel industry, deliver exceptional customer service, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements: Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills You must have the right to work and live in the UK (work visa, pre-settled or settled status) Benefits: Competitive salary 28 days holiday /annum Free parking Food and Beverage discounts Meals on duty Uniform care

Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a confident Senior Receptionist to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Senior involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us. About you: You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way. Please also attached your CV with application

Providing seamless and quality customer service to NOYA guests. Responsible for bookings, coordinating with management, and greeting customers. Responsible for resolving any customer-related inquiries. A friendly and welcoming personality is essential, as well as a passion for hospitality, have good knowledge of using Sevenrooms and OpenTable bookings platforms

Key Responsibilities: • Greet and welcome guests with warmth and professionalism., • Manage reservations, ensuring accurate and efficient table assignments., • Open Table and/or Seven Rooms experience., • Coordinate with the service team to ensure a seamless dining experience., • Answer phone calls and inquiries, providing information and assistance., • Maintain the reception area, keeping it clean and organized., • Uphold the highest standards of service and guest satisfaction. Requirements: • Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting., • Experience with either Open Table or Seven Rooms., • Excellent communication and interpersonal skills., • Strong organizational skills and attention to detail., • Ability to multitask in a fast-paced environment., • Positive and friendly demeanour. Benefits: • Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group, • Unrivalled opportunities for progression across the Group, • Paid overtime, • 28 days holiday, increasing with length of service up to 5 extra days, • Recommend a friend scheme with great bonuses per individual referral, • Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more, • Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

Customer care and administration role in a dynamic and stylish media-tech focused coworking and managed space with meeting facilities, based in the West End, London.

Experienced restaurant receptionist needed for our fine dinning Italian restaurant in Mayfair. Must have experience in similar establishments and good command of English. Be naturally warm, engaging and professional in your approach to service and people. Handle telephone reservations, emails and manage service flow. Good rate of pay and good working conditions. Great opportunity to grow within a respectable company. The position is part time, up to 20hr/wk including weekend. Must have UK status 'right to work'.

Restaurant Receptionist for a busy fine dining restaurant in London Bridge Only people who can work in the UK without the need of a visa The ideal candidate must come from a restaurant background, no dental receptionist or anything not related to hospitality Requirements • A minimum of 1 year experience as Receptionist in a busy restaurant, • Well presented and well spoken, • Well mannered and polite, • Great with customers, • Knowledge of OpenTable and The Fork, • Able to great customers, taoing them to the table and answers question about the menu, • Full flexibility throughout the week Only full time No students No people on a sponsorship visa Pay is monthly (last Friday) Hours are around 40-45 hours a week