Contrata Personal

Housekeeping Supervisor - Cary Arms & Spa - Torquay

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hace 12 horas•0 vistas

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Pay: £13.50 per hour
20hrs - per week Part-time
Job description:
Overview
We are seeking a dedicated and experienced Housekeeping Supervisor to oversee daily cleaning operations within our establishment. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a commitment to maintaining high standards of cleanliness and customer satisfaction. This role offers an opportunity to lead a team, ensure operational efficiency, and uphold our organisation’s reputation for exceptional service.
Duties
Supervise and coordinate the activities of housekeeping staff to ensure efficient and effective cleaning services.
Allocate tasks to meet operational demands while maintaining quality standards.
Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and adherence to health and safety regulations.
Provide training and guidance to team members on cleaning procedures, safety protocols, and customer service expectations.
Address guest complaints or concerns promptly and professionally, ensuring a positive experience.
Maintain inventory levels of cleaning supplies and equipment, placing orders as necessary.
Enforce health and safety policies within the team, promoting a safe working environment.
Collaborate with other departments to coordinate special requests or events requiring housekeeping support.
Skills
Proven experience in housekeeping or hospitality management roles.
Strong leadership abilities with the capacity to motivate and manage a team effectively.
Excellent communication skills in English, both verbal and written.
Ability to organise workloads efficiently whilst maintaining attention to detail.
Customer service-oriented mindset with a professional attitude towards guests and staff alike.
Good organisational skills with the ability to prioritise tasks under pressure. This position is integral to delivering outstanding service standards while fostering a positive working environment. We welcome applicants who are committed to excellence in hospitality management and eager to contribute to our organisation’s success.
Benefits:

Company pension
Discounted or free food
Employee discount
Free parking - depending on availability
On-site parking - depending on availability