Head of Housekeeping
hace 24 días
Newton Abbot
Were searching for an inspiring, entrepreneurial Head of housekeeping to join our Reset Operations team at the newly refurbished Hotel a true hidden gem nestled at the gateway to Dartmoor. This is not just a job its your opportunity to shape the future of a beloved Devon destination. Every day at THIS amazing hotel is different dynamic, rewarding, and full of potential. Youll have the autonomy to lead with creativity and purpose, backed by a supportive team that celebrates initiative, ownership, and bold thinking. Were seeking someone who: Leads by example and thrives in a hands-on, people-first environment Takes pride in sweating the small stuff because the details make the difference Views challenges as opportunities and inspires others to do the same Builds a culture of encouragement, enjoyment, and inclusion Embodies our core values: passion, care, and attention to detail Your New Playground: 27 beautifully refurbished country-style bedrooms and suites A characterful Bar & Restaurant, full of warmth and local flavour Flexible event spaces for weddings, parties, and corporate occasions indoors and outdoors Set in the stunning natural surroundings of Dartmoor National Park, offering endless potential for unique guest experiences About the Role: We are searching for an experienced and meticulous Head of Housekeeping to lead the department # As a senior leader in the operation, you will uphold the highest standards of cleanliness, presentation and guest experience. Reporting to the Operations Manager, you will guide, inspire and develop a high-performing housekeeping team, ensuring seamless day-to-day delivery and consistently exceptional guest stays. What Youll Be Doing: Leading all housekeeping operations, ensuring impeccable cleanliness and presentation across rooms, suites and public areas Recruit, train and motivate a diverse housekeeping team, fostering a culture of accountability, professionalism and guest-centered service Manage departmental budgets, staffing levels and resources to support efficient and high-quality operations Ensure full compliance with health, safety and COSHH regulations, overseeing audits and documentation Collaborate closely with other departments to deliver smooth operations and exceptional guest experiences Conduct routine inspections, coordinating with maintenance teams to address any issues promptly Oversee laundry operations, stock control, and ordering of amenities Manage departmental payroll and scheduling to align with operational and budgetary goals Implement best-practice processes and contribute to continuous improvement initiatives Who You Are: You will be experienced in a senior housekeeping role ideally in a new opening hotel environment Exceptional attention to detail, with the ability to deliver consistently high standards in a fast-paced operation A strong people leader with proven experience in developing and motivating high-performing teams Excellent organisational and planning skills, with experience managing budgets and resources Proficiency in hotel management systems Strong communication skills and the ability to build effective relationships with guests, team members and suppliers Innovative mindset with a focus on elevating guest experience and operational efficiency Flexibility to work varied shifts in line with a 24/7 hotel operation Fluency in English - additional languages are advantageous Passionate about hospitality and committed to delivering exceptional guest experiences Head of Housekeeping Head of Housekeeping Head of Housekeeping Head of Housekeeping Head of Housekeeping Head of Housekeeping Head of Housekeeping Head of Housekeeping TPBN1_UKCT