Studio Assistant – Front of House & Social Media Assistant
3 days ago
London
WHO WE ARE Shoreditch Nails has been East London’s go-to nail salon since 2017. We’re all about great nails, creative expression and building a community that feels good to be part of. We believe in looking after our team just as much as our customers. We’re proud to offer a supportive working environment, opportunities to learn and grow, and a culture that puts wellbeing at its core. Alongside our studios, we have our own Nail Academy and a collection of eco-friendly nail polishes. We’re a creative, growing brand, and we’re looking for someone who wants to be part of it. ABOUT THE ROLE We’re looking for a proactive, organised and friendly Studio Assistant to help keep our Dalston studio running smoothly. This is a hands-on, varied role that combines front-of-house duties, studio upkeep, admin and a little social media support. No two days are quite the same, so you’ll need to be comfortable multitasking, getting stuck in and switching between tasks throughout the day. A big part of the role is keeping the studio clean, tidy and looking its best. You’ll also be one of the first points of contact for our customers, helping to create a welcoming experience from the moment they walk through the door. Alongside the day-to-day studio operations, you’ll support our marketing team with content capture in the studio. You don’t need to be a social media expert, but you should have a basic understanding of Instagram, TikTok and Pinterest, an interest in beauty content and an eye for what looks good. WHAT YOU’LL BE DOING • Studio Operations: Managing emails, calls, bookings, stock and general admin as well as being responsible as a key holder., • Customer Service: Delivering exceptional customer service and ensuring they have the best journey from start to finish., • Cleaning & Upkeep: Keeping the studio clean, tidy and organised, maintaining high standards of hygiene throughout the day., • Social Media Support: Capturing photos and videos in the studio, supporting content creation and admin., • Team Support: Helping with products, clients and daily tasks to keep the studio running smoothly. YOU’RE THE PERFECT CANDIDATE IF YOU… • Are highly organised and comfortable multitasking., • Have good computer skills and feel confident learning new systems., • Have excellent communication skills and a natural approach to customer service., • Are proactive, reliable and happy to take initiative., • Have a great eye for detail and take pride in keeping spaces clean and organised., • Aren’t afraid of hands-on work and understand that cleaning is a key part of the role., • Have a basic knowledge of Instagram, TikTok and Pinterest., • Enjoy beauty, nails, social media or creative brands., • Are friendly, positive and enjoy working as part of a team., • Have previous experience in administration, retail, hospitality or a customer-facing role. Previous salon experience is a bonus, but not essential. We’re more interested in finding someone with the right attitude, work ethic and willingness to learn. WHAT WE OFFER • Pay: Starting from £14.00 per hour, • Hours: 37 hours per week., • Location: Shoreditch Nails, Dalston Lane, London E8., • Holiday: Statutory holiday allowance, plus an additional day of holiday for every year you’re with us, pro rata., • Monthly treatment allowance: Enjoy a little nail care on us., • Quarterly wellbeing workshops: Time to invest in yourself, too., • Training opportunities: A free place on our Manicure, Pedicure & Gel course, worth £750., • Career progression: The opportunity to develop your skills and potentially progress into a Graduate Nail Artist role if desired. WORKING HOURS • Monday: 9:00am–6:15pm, • Tuesday: 9:00am–8:15pm, • Wednesday: 10:00am–7:15pm, • Thursday: 9:00am–8:15pm, • Friday: Off, • Saturday: Off, • Sunday: Off The role is based at our Dalston studio, with occasional support across our other studio if needed. WANT TO JOIN US? If you’re a people person who loves being organised, enjoys a hands-on role and is excited to be part of a creative beauty brand, we’d love to hear from you. Apply now and tell us a little about yourself, your experience and why you’d be a great fit for Shoreditch Nails.
5 Formosa Street, W9 1EE, London
