Night Porter - Lordsgate Properties Ltd - London

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• Splendid Hospitality Group

  

  Meeting & Events - Head Porter

  6 days ago

  £28325 yearly

  Full-time

  London

  Imagine being the person who ensures every event is set up for success before the first guest arrives. From conferences and banquets to weddings and special events, you'll play a vital role behind the scenes, ensuring every room is prepared, every detail is in place and every event runs smoothly. As Head Porter, you'll lead the delivery of event set-ups and room changes, support beverage and bar service preparation, and ensure all function spaces, public areas and back-of-house areas are maintained to the highest standards. No two days are the same, so you'll need a hands-on approach, strong organisational skills and the ability to adapt quickly to changing priorities. We're looking for someone who takes pride in getting the details right and enjoys working as part of a team to create exceptional guest experiences. With a keen eye for detail, a proactive mindset and a commitment to high standards, you'll help ensure every event is delivered seamlessly, leaving a lasting impression on our guests and clients. Key Responsibilities You will be part of the event operations team delivering memorable events and service across all our areas. Here’s what you will be expected to do: • Review and understand Banquet Event Orders (BEOs) to ensure accurate event preparation and execution., • Coordinate set-ups for function areas, ensuring all bar equipment, beverages, and supplies are ready for service., • Maintain cleanliness, organisation, and proper storage of inventory and equipment before and after events., • Work collaboratively with the banquet and events team to deliver smooth, efficient event operations., • Communicate effectively with Managers regarding guest requests, challenges, or service updates., • Lead by example, upholding high standards of service, safety, hygiene, and professional presentation. What makes you Splendid? We live by our values, and we’d love you to bring them to life every day: • Open - You believe that great work starts with great relationships, you’ll feel right at home here., • Nimble - You’ll be empowered to make decisions and drive change because here, bold thinking is encouraged., • Brilliant - You bring energy, creativity, and a commitment to excellence—and you enjoy the process as much as the results., • Honest - We take pride in our work and believe that enjoying the journey is just as important as the destination. Benefits When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels., • Life Assurance - peace of mind for you and your loved ones., • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - auto enrolment into the company pension scheme., • Learning & Development - opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

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• BNY

  

  Senior Vice President, ETF Client Service Executive

  5 days ago

  London

  We’re seeking a future team member for the role of Senior Vice President, ETF Client Service Executive to join our ETF Client Service team. This role is located in London. In this role, you’ll make an impact in the following ways: • Serve as a senior point of contact to Major clients on moderately complex service issues and assist in developing strategy to deliver world-class client service across products or platforms., • Collaborate with clients and influence internal stakeholders to align client needs with BNY's commercial strategy., • Proactively partner with Client Service Data, Insights & Analytics to improve service by identifying trends, themes, and opportunities., • Drive and manage end-to-end client service delivery model for Major clients, including participation in strategy development, monitoring client satisfaction, and evolving the client service model. Requirements • Strong experience in an ETF operational area and/or client services preferred., • Proven ability to manage moderately complex client issues and act as a central point of contact across multiple internal partners., • Strong skills in client relationship management, service delivery, and influencing cross-functional teams., • Bachelor’s degree or the equivalent combination of education and experience is required; MBA preferred. At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

• Colt Technology Services

  

  Account Manager

  12 days ago

  London

  hackajob is collaborating with Colt Technology Services to connect them with exceptional professionals for this role. \n Why we need this role \n We are creating a new Sales Associate role to support our regional account executives on our top tier customers within a region. The Sales Associates will manage transactional sales activity, support renewals, and contribute to overall account growth. The role plays a key part in delivering an excellent customer experience while ensuring opportunities are proactively identified, progressed, and closed. \n This is an excellent opportunity for someone early in their sales career who is passionate about customer engagement, commercial growth, and developing enterprise sales skills within the telecoms industry. \n What you will do \n\n • Partner with the Account Executive (AE) to support the management and growth of assigned strategic accounts.\n, • Act as a day-to-day contact for transactional sales activities within assigned customers.\n, • Assist in executing the account strategy and identifying opportunities for expansion.\n\n\n, • Own and manage transactional sales opportunities within assigned accounts.\n, • Proactively identify customer needs and position relevant telecoms solutions.\n, • Progress opportunities through the sales cycle in collaboration with the AE and internal teams.\n\n\n, • Manage the sales side of contract renewals, including preparing renewal proposals and engaging with customers.\n, • Ensure renewals are proactively managed to secure retention and identify upsell opportunities in partnership with the Account executive\n, • Work with internal teams to ensure timely and accurate renewal execution.\n\n\n, • Join customer meetings alongside Account Executives to support relationship development and opportunity progression.\n, • Support customer satisfaction initiatives and help address commercial queries.\n\n What we're looking for \n You will bring: \n\n • Some sales, account management, or customer-facing experience (B2B preferred but not essential).\n, • Strong communication and interpersonal skills.\n, • Passion for delivering an excellent customer experience.\n, • Ability to manage multiple opportunities and priorities simultaneously.\n, • Good stakeholder management and collaboration skills.\n, • Commercial mindset with an interest in developing a career in sales\n\n A bonus if you have: \n\n • Experience in telecommunications, technology, or B2B services.\n, • Familiarity with CRM systems (e.g., Salesforce).\n, • Experience supporting renewals or transactional sales cycles.\n\n Personal Attributes \n\n • Proactive and self-motivated.\n, • Strong attention to detail and organizational skills.\n, • Curious and eager to learn about customers and solutions.\n, • Team-oriented with a collaborative mindset.\n, • Comfortable engaging with customers and senior stakeholders.\n

• Google

  

  Product Support Manager, Pixel Partnerships

  3 days ago

  London

  hackajob is collaborating with Google to connect them with exceptional professionals for this role. \n In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more). \n As a Product Support Manager for the gUP team in EMEA, you will play a critical role in building and executing strategies to deliver great customer service for users of Google Platforms and Devices (P&D), including Pixel phones. You will own the third-party support strategy for assigned EMEA countries and will partner with telcos and retailers in those markets, as well as internal teams, to deliver the strategy. You will identify and share user insights and advocate for improvements to the user experience.Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. \n To learn more about gTech, check out our video. \n Minimum qualifications: \n\n • Bachelor’s degree or equivalent practical experience.\n, • 8 years of experience in partnership management, customer support operations, or service consultancy.\n, • Experience managing end-to-end partnerships or client relationships.\n\n Preferred qualifications: \n\n • Experience in e-commerce, consumer hardware, or customer support.\n, • Experience with Retail partnerships and Telco provider relationship management within the EMEA markets.\n, • Experience working independently to drive projects to completion with minimal guidance.\n, • Ability to communicate fluently in Dutch and Arabic to support client relationship management in the region.\n, • Ability to manage complex projects with multiple stakeholders.\n, • Excellent problem-solving and strategy development skills.\n\n Responsibilities: \n\n • Manage relationships with operations and customer support team of assigned key partners (e.g., Telcos, Retailers) in the region.\n, • Represent the user by providing insights and feedback to Product Managers and Go-To-Market teams to ensure core metrics like Customer Satisfaction and contact rate are achieved.\n, • Evolve the user journeys for Google Platforms and Devices, with a particular focus on partner engagement to deliver and support growth.\n, • Develop and evolve the user experience strategy for Google product offerings based on a knowledge of products and local market landscapes.\n, • Manage the launch of new hardware products working with partner representatives, Go-To-Market teams, and other cross-functional stakeholders.\n

• Just Eat

  

  Accounting & Insights Manager - R2R

  7 days ago

  London

  hackajob is collaborating with Just Eat to connect them with exceptional professionals for this role. \n Ready for a challenge? \n Then Just Eat Takeaway.com might be the place for you. \n We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe. \n About this role \n As an Accounting & Insights Manager for our UK market—our largest and most respected region—you will Lead by driving end-to-end financial reporting and statutory compliance. You will Deliver high-quality insights that shape senior stakeholder decisions while managing a dedicated team of three to four professionals. We are looking for someone who will Care about team growth, fostering a collaborative environment where everyone can succeed. If you are an analytical professional ready to champion continuous improvement and automation, we want to hear from you. \n These are some of the key components to the position: \n\n • Drive the end-to-end Record To Report (R2R) period-end close for the UK market, ensuring accuracy and adherence to key performance indicators.\n, • Review annual statutory financial statements and coordinate with external auditors to ensure timely, compliant submissions.\n, • Deliver high-quality financial insights and actionable recommendations to senior stakeholders through detailed variance analysis.\n, • Lead the transformation of financial operations by championing automation and digital reporting tools to enhance scalability.\n, • Proactively mitigate financial risks by reviewing internal controls, data integrity, and exception handling processes.\n, • Act as the primary finance contact for Global functions including Tax and Treasury, providing expert guidance on accounting treatments.\n, • Coach and develop a team of R2R professionals, promoting a culture of analytical curiosity and technical excellence.\n\n What will you bring to the team? \n\n • Fully qualified accountant (e.g., ACCA, ACA, CIMA) with professional experience in financial accounting or audit within matrixed environments.\n, • Proven ability to lead and develop accounting teams, focusing on performance coaching and career progression.\n, • Strong technical expertise in International Financial Reporting Standards (IFRS) and a track record of leading successful period-end closes.\n, • Advanced skills in Enterprise Resource Planning (ERP) systems and financial analysis to synthesize data for business decision-making.\n, • Proactive mindset with an interest in using data analytics tools like Power BI or SQL to drive process efficiency.\n, • Exceptional communication skills, with the ability to build trusted relationships across Finance, Tech, and business leadership.\n, • Excellent organizational skills to manage day-to-day operations while contributing to large-scale transformation initiatives\n\n At JET, this is how we play \n Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side. At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition. \n Inclusion, Diversity & Belonging \n No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day. \n What else is cooking? \n Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels. \n Are you ready to take your seat? \n Apply now! \n #LI-RC1

• Wise

  

  Engineering Lead - Account Management

  29 days ago

  London

  hackajob is collaborating with Wise to connect them with exceptional professionals for this role. \n Company Description \n Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. \n Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. \n As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. \n More about our mission and what we offer. \n Job Description \n We're looking for an Engineering Lead to join the Account Management team. This team is building the Current Account and Everyday banking experience products, which sit at the heart of Wise. The team owns how customers hold, organise and move their money day to day - their main account and Jars, the home screen they open, the flows they use to move, convert and add funds - and the ledger and money-movement systems underneath that the rest of the company builds on top of. Our mission is to make Wise the account customers reach for every day, and ultimately the last account they'll need to open. \n The role spans engineering, product and people. You'll go broad across all three rather than deep in any one. You'll guide the team, own where it takes its systems technically, and partner with your Product Manager and Design to ship what customers rely on - staying close enough to the code to make sound architectural calls and unblock the team when it matters. \n What you'll be doing \n\n • \n Lead the team's engineers - own what they ship and their well-being, and build a clear view of how to grow each of them. \n • \n Stay hands-on: write code, review designs and PRs, and drive whole features across backend, web and mobile, coordinating delivery across all three. \n • \n Own the team's technical roadmap. Decide how the systems evolve, keep reliability and tech-debt risk in check, and make the architectural calls that matter. \n • \n Partner with your PM and Design, and give sharp feedback on what's worth building and why. \n • \n Work across boundaries with the teams we build alongside: Account Sharing on joint accounts, Send on how money moves in and out, Wise Platform on products they build on top of account. \n\n What you'll need to succeed. \n We don’t expect candidates to tick all the boxes. If you have most of the below and want to grow into the rest, we'd love to hear from you. \n Technical \n\n • \n Strong backend engineering background, close to the code to guide senior engineers through hard problems. \n • \n Deep understanding of distributed systems, event-driven architectures and microservices, and comfort making high-impact architectural decisions. \n • \n Track record of owning the reliability, scalability and correctness of critical systems at scale. \n • \n Comfortable in a JVM codebase, or confident you'll get there fast - we're on Java/Kotlin and Spring Boot. \n\n Leadership \n\n • \n Experience leading a team of engineers and owning what they deliver. \n • \n Leadership through trust: you give people context and direction and let them own their work. \n\n\n • \n A clear communicator who can hold a technical argument with engineers and explain it plainly to everyone else. \n\n Product \n\n • \n A product engineer’s mindset - you measure your work by customer and business impact. \n • \n Bias to action and comfort with ambiguity: you move quickly without dropping quality. \n\n Nice to have \n\n • \n You use AI to build faster, and you're curious where it's heading. \n • \n You've worked in fintech, payments or banking. \n\n Additional Information \n Interested? Find out more: \n\n • \n How we work – a practical guide \n • \n DEI @ Wise \n • \n Wise Tech Stack (2025 update) \n • \n See what it's like to work at Wise London! \n • \n Our Engineering career map \n • \n Wise Engineering – https://medium.com/wise-engineering \n\n What do we offer: £105K - £135K GBP + RSUs \n\n • \n Starting salary: \n • \n Wise Benefits \n\n #LI-AB3 #LI-Hybrid \n For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. \n We're proud to have a truly international team, and we celebrate our differences. \n Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. \n If you want to find out more about what it's like to work at Wise visit Wise.Jobs. \n Keep up to date with life at Wise by following us on LinkedIn and Instagram.

• Presidio

  

  Account Manager

  9 days ago

  London

  hackajob is collaborating with Presidio to connect them with exceptional professionals for this role. \n\n Presidio, Where Teamwork and Innovation Shape the Future \n At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights. \n The Role We are seeking an experienced Account Manager to take ownership of day-to-day relationships with our key enterprise clients across wide range of business verticals, including finance , Oil and Gas , Retail and media. This client-facing role requires building strong customer relationships, identifying growth opportunities and ensuring customer satisfaction. \n The successful candidate will serve as the primary point of contact for assigned accounts, managing the full customer lifecycle from requirements gathering through to solution delivery, while proactively identifying new opportunities to expand our footprint within existing customer organisations. \n Responsibilities Include: \n Account Management & Business Development \n\n • Manage and develop relationships with a portfolio of key enterprise accounts\n, • Serve as the primary point of contact for customers' day-to-day technology requirements and queries\n, • Develop new pipeline of opportunities across the portfolio of propositions\n, • Proactively identify and pursue upselling and cross-selling opportunities across our product portfolio (hardware, software, AV solutions, managed services, cloud)\n, • Conduct face-to-face client meetings to understand business needs, strengthen relationships, and present relevant solutions\n, • Build trusted advisor relationships with key stakeholders within customer organisations\n, • Monitor customer satisfaction and address concerns to ensure long-term retention and account growth\n, • Maintain comprehensive understanding of customer business operations, technology infrastructure, and strategic objectives\n, • Identify triggers for additional business (technology refreshes, expansion plans, new projects)\n, • Work collaboratively with the business technical team on larger strategic deals and new business opportunities\n\n Solution Development & Technical Consultation \n\n • Assess customer requirements and recommend appropriate technology solutions from our portfolio\n, • Maintain current knowledge of IT trends, including cloud technologies, AV solutions, end-user computing, and managed services\n, • Articulate technical concepts and solution benefits to customers in a clear, business-focused manner\n, • Collaborate with pre-sales and technical teams to develop tailored solutions\n\n Sales Support & Account Coordination \n\n • Prepare accurate quotations and proposals for customer requirements\n, • Manage deal registration processes with vendor partners\n, • Coordinate project delivery with internal teams to ensure customer satisfaction\n\n Stakeholder Collaboration \n\n • Support business in pursuing larger opportunities and strategic initiatives\n, • Liaise with internal departments (technical, projects, finance) to deliver excellent customer outcomes\n, • Communicate customer feedback to relevant teams to drive service improvements\n, • Represent the company professionally in all customer interactions\n\n Required Skills and Professional Experience: \n Experience & Skills \n\n • Proven experience in account management, business development, or sales within the IT industry or technology sector\n, • Demonstrated ability to build and maintain professional client relationships\n, • Strong commercial awareness with ability to identify revenue opportunities\n, • Excellent communication and interpersonal skills, with confidence in face-to-face client meetings\n, • Ability to understand customer business needs and translate them into appropriate technology solutions\n, • Strong organisational skills with ability to manage multiple accounts and priorities\n, • Proficiency in Microsoft Office and CRM systems\n\n Technical Knowledge \n\n • Good understanding of IT solutions including hardware, software, cloud technologies, and AV systems\n, • Ability to stay current with technology trends and developments\n, • Capability to discuss technical concepts with customers in accessible language\n\n Personal Attributes \n\n • Self-motivated with strong customer service orientation\n, • Professional demeanour suitable for enterprise-level client engagement\n, • Problem-solving mindset with attention to detail\n, • Team player who collaborates effectively across departments\n, • Commitment to continuous learning in a fast-paced technology environment\n\n Your future at Presidio Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. \n Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future. \n Ready to innovate? Let's redefine what's next-together. \n About Presidio \n Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success. \n At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit \n #LI-DC1

• J.P. Morgan

  

  International Institutional Client Contract Specialist - Associate

  20 days ago

  London

  hackajob is collaborating with J.P. Morgan to connect them with exceptional professionals for this role. \n JOB DESCRIPTION \n The EMEA and APAC Client Services team are dedicated to the successful onboarding and ongoing service delivery to our global clients, who invest through segregated mandates and JPM registered funds, both directly and indirectly. \n The Contract Specialist Team (CST) is an integral part of the Client Service Team, providing essential support in drafting and negotiating legal agreements with clients contracted through JPM legal entities in EMEA and APAC. CST is also responsible for control, governance, training, and oversight of client contractual documents. This role will focus on agreements with EMEA and Asian domiciled clients, collaborating closely with multiple Client Service teams. \n Job responsibilities: \n Negotiation and Escalation Process Ownership \n\n • Serve as a key partner to the Client Account Management teams and Legal, focusing on drafting, negotiating, and executing new and existing client legal agreements, primarily supporting EMEA and APAC clients.\n, • Review and analyse investment management agreements, relevant schedules, RFPs, and other documents (e.g., NDAs).\n, • Aid in contract negotiations for key strategic relationships.\n, • Identify non-standard terms in agreements, collaborate with the Legal department and other stakeholders to assess risks, and escalate approval requests to relevant stakeholders.\n, • Review client-drafted agreements and work with Legal and Business heads to resolve complex issues.\n, • Attend client meetings and calls as needed to assist with contractual negotiations.\n, • Support Client Account Management and Client Onboarding Teams and other internal teams with contractual documentation queries.\n, • Chair Escalation Forum's, record and communicate risk acceptances, and follow up on agreed actions.\n, • Ensure adherence to the legal agreement negotiation process and proper filing of final documentation with all internal stakeholder sign-offs.\n, • Proactively work to onboard business in a timely manner to maximize revenues while minimizing risk exposure.\n, • Coordinate all stakeholders, internal and external, from initial onboarding request through to handoff to client services for BAU servicing.\n, • Manage successful and accurate negotiation of appropriate documentation with clients, ensuring timely implementation of all contractual obligations with relevant JPM stakeholder teams, including non-standard servicing items.\n\n Documentation Ownership \n\n • Act as the business owner of legal agreement templates for various client types, including intercompany delegation agreements.\n, • Document and update procedures/best practices for negotiations.\n, • Develop and maintain industry knowledge of regulations and client base and maintain country-specific checklists for mandatory clauses.\n, • Create and update contract language and templates as required by business needs, regulatory changes, or client feedback.\n, • Obtain a robust understanding of J.P. Morgan legal agreements and risk positions on negotiated clauses.\n, • Produce negotiation guides, procedures, and training materials for legal agreements.\n, • Review all legal agreement negotiation forms, lists of issues, and red-lined agreements before distribution to Legal.\n\n MIS, Analysis, and Technology Ownership \n\n • Produce prioritization reports, monitor resource capacity, and effectively manage stakeholder/client expectations.\n, • Generate Clause Escalation metrics with regional/tiering breakdowns.\n, • Responsible for MIS reporting for control forums and senior management, including data collation, production, and analysis.\n, • Participate in the design, testing, and release of automated internal contract management tool functionality to aid negotiations.\n, • Demonstrates curiosity and adaptability in adopting new technologies, including AI, to help drive continuous improvement and innovation.\n, • Serve as the administration owner for the clause library and templates, ensuring data integrity.\n\n Business Initiatives and Global Relationships Ownership \n\n • Work on projects impacting contracts (e.g., repapering, contract updates, contract reviews) to plan and execute necessary details.\n, • Support ad-hoc business and regulatory initiatives.\n, • Collaborate with colleagues in US, EMEA, and APAC locations to align and standardize procedures and approval processes.\n, • Educate various stakeholders on the content of agreement materials and business impacts.\n\n Required qualifications, capabilities and skills \n\n • In-depth knowledge of asset management business, financial instruments, and client service structures.\n, • Extensive experience in negotiating Distribution Agreements, Investment Management Agreements, or similar legal agreements.\n, • Highly articulate with strong written and verbal communication skills, able to convey J.P. Morgan's contractual positions in a client-friendly manner.\n, • Strong ability to partner with stakeholders across the business to achieve effective solutions.\n, • Excellent facilitation and meeting management skills, capable of discussing complex/technical concepts.\n, • Strong analytical and organizational skills with a high level of attention to detail.\n, • Ability to work independently within a team environment, demonstrating flexibility and adaptability to changing business demands.\n, • Flexibility to join early/late calls to liaise with clients/stakeholders across time zones.\n, • Proficiency in standard office computer applications, specifically Excel, Word, MS Project, and PowerPoint. Spreadsheet skills and analysis are critical.\n, • Effective time management skills, able to balance multiple projects simultaneously in a deadline-oriented environment.\n, • Continuous process improvement and risk control mindset.\n, • Strong problem-solving skills, with the ability to consider multiple alternatives and identify pros/cons.\n, • Professional presence required to liaise with a wide variety of clients and internal stakeholders.\n\n ABOUT US \n J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. \n We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. \n ABOUT THE TEAM \n J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.â