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We’re looking for a Head Waiter / Waitress to join The Ivy Collection. Working closely with the front of house team to make sure high standards are maintained. You’ll welcome all our guests at the highest standards, making everyone from business people to locals feel like our only guest. Who are we? Iconic but accessible. Glamorous but good fun. Prestigious but unpretentious. The Ivy Collection is bringing a touch of The Ivy magic to the rest of London and beyond, with fabulous food you’d happily eat every day and service you’d expect from the best. Who are you? You are: Current / previous experience working as Waiter in a top restaurant or hotel, not necessarily a five star but somewhere known for its service and style A natural leader, you know how to get the best from the floor team A good communicator, exceptionally friendly and inclusive, even after a long shift Experience in supporting the seamless running of a restaurant by providing excellent guest service Ability to work effectively as part of a team and work on your own initiative What’s in it for you? As well as a chance to add one of the world’s most prestigious names to your CV, you’ll get: Top class training, before the job, and on the job Meals from our menu and discount in all our restaurants Lots of benefits including your uniform, childcare vouchers, cycle to work scheme, a recommend a friend scheme and savings on things like gym membership and cinema tickets A salary you’ll be hard pressed to beat Where next? With more restaurants opening next year, The Ivy Collection is your oyster. You could help open a new site. Move to head office. Take on a bigger team. Tell us your plans and we’ll help you get there.

The Role The role is based on supporting the Intuitive sales, marketing and business development processes. The main part of the role will be working with our network of partners operating around the world. The role will initially start within our marketing department, giving the candidate a chance to understand our business while working on some defined projects. This could include the production of marketing materials, website, videos, social media and partner events. After the initial placement the role will evolve to also include gaining experience in sales support, continuing to work with our partners from around the world. This will involve explaining the Intuitive value proposition, demonstrating our software products and helping with sales opportunities as well as supporting our partners with their marketing campaigns. We operate in many different time zones (from Australia to the USA), therefore the role will encompass some out of hours working. This is an ideal first role for someone looking for a career in sales and marketing. The placement will include projects in the following: Key Tasks • Assist the sales director with partner and end customer sales activity • Attend partner sales review and follow up / monitoring of actions • Following up sales and business development opportunities • Demonstrating the Intuitive software and value proposition • First line pre-sales support for new sales opportunities • Production of quotes and proposals • Updating the Company CRM with all activities • Assist with the production of marketing materials and literature, such as web content, brochures, blog posts and press releases • Write and proofread marketing copy • Upload material to the website(s), social media pages, online partner portal and Intuitive SharePoint • Assisting other areas of the business such as pre-sales and technical services Key skills Great interpersonal skills Ability to learn and understand about software, specifically in the business intelligence, print and process management markets Able to build relationships with a wide variety of people. Personable manner, team-player and adaptability are all important Excellent written and oral skills: you will be called upon to write online content, so you will need strong copywriting skills. You will also have to regularly deal with clients and suppliers, face to face or on the phone. Attention to detail – required for proof-reading posts, news releases, website content and emails IT skills: You will need proficiency in MS Office packages and, ideally, in graphic tools such as Adobe, Publisher and video editing software.

Main Responsibilities: Collaborate closely with management to discuss seasonal menus, promotional campaigns, and strategies to target diverse customer groups, including London’s food enthusiasts and the Chinese expatriate community. Craft, edit, and oversee the release of compelling press materials, including press releases, newsletters, and social media content on platforms like Instagram, WeChat, and Facebook, to elevate brand awareness. Organise and coordinate PR events, such as food tastings, media invitations, cultural evenings, and collaborations with London-based influencers and bloggers, to showcase the restaurant’s unique offerings. Develop and maintain strong relationships with local food critics, influencers, and media representatives, ensuring continuous coverage and positive publicity in both traditional and digital media. Use creative strategies to highlight our restaurant’s signature dishes, blending Chinese culinary traditions with contemporary London trends, ensuring we appeal to both local and international customers. Monitor the success of PR campaigns through tools that track media exposure, customer feedback, and social media engagement, adjusting strategies based on data insights. Who We're Looking For: A proactive and highly organised individual with the ability to manage multiple projects and deadlines in a fast-paced environment. Has experience in public relations Excellent writing and editing skills, capable of producing content that resonates with diverse audiences, from London-based foodies to international tourists. Sociable and skilled in building strong relationships with influencers, media representatives, and key opinion leaders, particularly within the food and cultural sectors. An understanding of both Chinese and British cultures, with the ability to engage London’s Chinese community and represent the restaurant in a culturally authentic manner. Analytical, with experience using tools to monitor PR efforts and evaluate the success of campaigns, ensuring we consistently improve and refine our strategies.