Office Administrator

Job Description: We are looking for a highly organized and proactive Administrative Assistant to manage and streamline our office operations. The ideal candidate will possess excellent administrative skills, attention to detail, and the ability to handle multiple tasks efficiently. This role is essential in ensuring the smooth functioning of our daily operations, supporting various departments, and contributing to our overall success. Key Responsibilities: Office Administration: Manage daily office operations, including scheduling meetings, handling correspondence, and maintaining office supplies. Coordinate appointments, travel arrangements, and logistics for the team. Organize and maintain physical and digital files, ensuring all records are accurate and up-to-date. Prepare and distribute internal communications, memos, and reports as needed. Assist in onboarding new employees by preparing necessary documentation and facilitating orientation. Customer Support: Respond to customer inquiries via email, phone, and chat in a timely and professional manner. Assist in managing customer orders, returns, and exchanges to ensure a positive shopping experience. Collaborate with the customer service team to resolve any issues or concerns effectively. Data Management: Maintain and update databases, ensuring data integrity and confidentiality. Generate and analyze reports to support business decisions and identify areas for improvement. Utilize Microsoft Excel to create spreadsheets, track inventory, and manage sales data with precision. General Administrative Tasks: Handle incoming and outgoing mail, packages, and deliveries. Assist in organizing company events, meetings, and team-building activities. Perform general clerical duties such as photocopying, scanning, and filing documents. Benefits: Competitive salary and performance-based incentives. Flexible working hours and remote work opportunities. Employee discounts on our exclusive fragrance products.

Organising office files and managing databases. Organising company meetings and classes ordering stationery and IT equipment, dealing with correspondence, complaints and queries. Preparing letters, presentations and reports, supervising and monitoring the work of administrative staff processing new and old students. Managing office budgets, implementing and maintaining standard procedures. Office administrative systems organising induction programmes for new students ensuring that health and safety policies are up to date attending meetings with senior management assisting the organisation HR and finance functions by keeping personnel records up to date, arranging interviews and updating financial documents. Informing students about course pricing and booking them in for available dates.

Duties and Responsibilities: · Manage day-to-day office operations, ensuring efficiency and effectiveness. · Generate leads through networking, cold calling, attending industry events, and leveraging social media. · Schedule and assign cleaning duties to staff members. · Conduct regular inspections of the premises to ensure cleanliness and adherence to health and safety standards. · Provide ongoing training and support to existing staff to improve efficiency and effectiveness. · Coordinate with IT support for troubleshooting and maintenance of office technology. · Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels. · Order cleaning supplies and equipment as needed, while adhering to budget constraints. · Develop and manage the cleaning department budget, ensuring cost-effective operations. · Conduct risk assessments and implement safety protocols to minimize hazards. · Handle any complaints or issues related to cleaning services promptly and professionally. · Maintain records of cleaning schedules, staff performance, and inventory usage. · Implement quality control measures to ensure high standards of cleanliness are maintained. · Gather feedback from staff and management to improve cleaning services. Skills/Qualification and Experience: · Ability to lead and motivate a team effectively. · Strong attention to detail to ensure high standards of cleanliness are maintained. · Ability to prioritize tasks and manage time effectively. · Proficiency in using cleaning equipment and understanding cleaning chemicals and their proper usage. · Familiarity with the cleaning industry, including best practices, equipment, and product.

We are seeking experienced and professional office administrator working 16-35 hours a week. Monday -Friday handling all administrative responsibilities such as : Manage emails, letters, packages, phone calls and other forms of correspondence. Support bookkeeping and budgeting procedures for the company. managing day-to-day office operations, coordinating administrative tasks, and ensuring the office runs smoothly.

We are now looking for an experienced and confident Administrator on a part time, permanent basis. The role is to help streamline the nursery administration processes, ensuring that highest level service is provided to the customer, whilst supporting the business to provide a happy safe, secure and stimulating environment in which the physical, emotional, intellectual, social and psychological development of the children is taken in to full account. Roles/Responsibilities include: General Administrative Duties: Maintaining family and account records on the nursery computer program. Dealing with any parents account queries swiftly & efficiently. Maintaining accurate and confidential staff, children’s, and parent’s records. Managing supplies and ordering Enquiries: Booking prospective parents into show rounds Liaising with head office regarding enrolment week and open days Obtaining feedback on those who have attended the nursery Working closely with Head Office to manage and maintain a waiting list (if required) Financial Support Submitting funding for the site when required Invoicing monthly via Connect & the monthly collection of direct debits, childcare vouchers, tax free childcare. Ensuring accounts are up to date and accurate, including direct debt management To work alongside the Pre-School manager to Ensure the Early Years, 2,3 & 4-year-old funding is claimed correctly, and head count forms completed by parents on a termly basis and submitted to the council within the omitted time scales. Monitor & track Funding payments and highlight any anomalies immediately to the management team. Post payments to the children’s accounts to ensure accuracy of accounts. Monthly review with manager regarding debt, payments and collections. Managing and preparing receipts/invoices for site credit card (monthly) Run and pay site invoices monthly, via zero Recruitment & Personnel Maintaining accurate staff employment records, including the collection of references and DBS. Support the managers maintain weekly personnel and payroll records The ideal candidate will have experience in a similar role, with exceptional administration, financial administration, and customer service skills. You will be a quick and efficient worker, and be fully conversant with MS Office packages and programmes (good Excel skills are a must), and have previously worked with various Software Packages. Experience with Connect, Xero and/or ADP systems would be an advantage. Little Cakes Montessori School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Safer recruitment practice and pre-employment checks will be undertaken before any appointment is confirmed. This post is subject to an enhanced Disclosure and Barring Service (DBS) check. Job Types: Part-time, Permanent Pay: £13.00 per hour Expected hours: 21-25 per week Schedule: Monday Thursday, Friday Work Location: In person