Office Manager

The Sales/Marketing Administrator will provide critical support to the Sales and Marketing team, ensuring the smooth and efficient operation of administrative functions. This role will assist in customer engagement, campaign coordination, CRM management, and reporting, contributing to the overall success of business development efforts. **Key Responsibilities:** Sales Support: - Assist in preparing quotes, proposals, and sales materials - Organise and schedule meetings, follow-ups, and customer calls - Maintain sales records, update CRM systems, and manage order tracking - Support the delivery and installation process by coordinating with relevant teams Marketing Support: - Assist with email campaigns, social media updates, and promotions - Help update website content and product information - Collect marketing data, run basic reports, and support event planning Customer Interaction: - Handle customer enquiries via phone and email - Follow up on leads and support sales staff in maintaining customer relationships - Provide support in managing customer complaints efficiently and professionally Administrative Duties: - Keep accurate records of customer communications and sales activity - Support in producing reports and maintaining department documentation - Coordinate internal communication between the sales and marketing team Skills Required: - Excellent communication and interpersonal skills - Strong attention to detail and accuracy in data entry and reporting - Ability to work independently and as part of a team - Good time management and multitasking skills - Proficiency in using CRM software, MS Office, and email tools - Experience in supporting sales or marketing departments Qualifications Required: - Proven experience (minimum 2 years) in a sales, marketing, or administrative support role - Technical or product knowledge relevant to the company’s services is an advantage - A relevant bachelor’s degree in business sales, marketing, management or a related field is preferred but not mandatory. **Benefits:** - Competitive salary with performance-based incentives. - Opportunities for professional development and career advancement. - Comprehensive benefits package, including health insurance and retirement plans. - Supportive and collaborative work environment. Job Type: Full-time Pay: £26,000.00-£31,000.00 per year Additional pay: Performance bonus **Benefits:**Company pension Schedule: Monday to Friday Work Location: In person Expected start date: 01/07/2025

One of the Road Transport Companies, are looking for a dedicated and ambitious Transport Manager. An experienced and organised Transport Manager or person who have experience working as a Transport Administrator is required to co-ordinate the delivery of goods to venues within UK, strong administration skills are need for this role. As a Administraor, you should have experience in the following responsibilities : • Laisoning with clients and answering their queries on deliveries and invoices. • Route Planning : Efficiently plan and optimise transportation routes to maximise efficiency and minimise costs. • Dispatch Coordination : Coordinate with drivers and dispatchers to ensure timely pickups and deliveries while maintaining clear communication. • Documentation : Maintain accurate records of shipments, invoices and other essential documents. • Customer Service : Provide exception customer service by addressing inquiries, resolving issues and maintaining strong client relationships. • Safety Compliance : Ensure compliance with all safety regulations, including driver logs, vehicle inspections and certifications. • Inventory Management : Oversee inventory and warehouse management ensuring accurate stock levels and organised storage. • Reporting : Generate regular reports on transportation metrics and operational KPIs. • Team Leadership : Supervise drivers, fostering a collaborative and productive work environment. • Office Operations : Oversee day-to-day office operations, including procurement, facilities management and vendor relationships. • Process Improvement : Identify opportunities for process optimisation and efficiency enhancements. • If necessary occasional driving is required to delivery Major duties include • Delivering high quality transportation solutions for a wide range of customers • Liaising extensively with customers and suppliers to ensure customer needs are met • Ensuring that transportation activities are in accordance with customer service requirements • Tracking loads through to delivery and providing customers with updates • Identifying saving opportunities through consolidating loads where possible • Communicating with shippers and suppliers to ensure maximisation or container The successful candidate will have • Previous experience working in a transport department. • Knowledge of transport compliance requirements for both vehicles and drivers. • Knowledge of the fleet and transport management • Knowledge of route planners such as Descartes. • Strong understanding of warehouse, fleet and transport • Proficiency in Microsoft Office. • Ability to manage comprehensive reviews • Understanding of warehouse methods, costs and benefits • Strong problem solving skills • Excellent communication and interpersonal skills • Negotiation skills and management of third-party vendors / carriers • Ability to work independently and in a team environment • Strong organizational skills and time management skills • Ability to manage supervisory duties and performance review. • Customer service orientation • Flexibility and adaptability to change priorities and demands.

Are you looking for a fantastic opportunity to join a growing organisation? We currently have an exciting opportunity to join our team as a Business Administrator within our growing business in London. Working within a fast-paced office environment, you will be fully competent in carrying out administrative and processing tasks to enable you to provide an efficient service and deal with all aspects of daily administrative support. You will have the opportunity to develop and grow within a fun and exciting environment, where your perspective matters. Duties and responsibilities include: ● Answering incoming calls to the company and forwarding them to the relevant members of the team ● Advising customers of the services available by phone or email ● Booking appointments ● Cold calling restaurants to drum up new business ● Checking in with clients to ensure they are happy with the service ● Supporting other teams and parts of the business where required ● Basic office administration, including but not limited to procurement of office stationery, tea, coffee and refreshments We provide on-the-job training that covers our company's services, customer relationship management and sales software so that the administrator can handle enquiries competently. Skills and qualifications: ● Previous experience in an administration role preferred ● IT skills ● Excellent communication skills and customer services ● Ability to thrive in a sales environment ● Good organisational skills ● Ability to work without direct supervision

Managing communications: Responding to emails and phone calls, and managing correspondence Organizing meetings: Scheduling meetings, booking rooms, preparing agendas, and taking minutes Managing office operations: Ensuring the office runs smoothly, including ordering supplies and maintaining equipment Organizing events: Planning and coordinating company events, such as conferences, lunches, and parties Managing records: Keeping documents organized, creating filing systems, and maintaining databases Assisting with finances: Helping with invoicing, budgeting, and bookkeeping Supporting staff: Managing diaries, arranging travel and accommodation, and liaising with other departments Greeting clients: Welcoming clients and customers, and answering their questions Maintaining confidentiality: Ensuring that all contacts and documents are easily traceable