Key Responsibilities
Competencies & Experience
- Welcome customers into our piercing studio through maintaining an upbeat, warm, helpful and authentically Missoma environment.
- Ensure customers feel relaxed and comfortable and fully understand the Missoma world of piercing
- Confidently style and advise our customers on their piercing and jewellery needs, using our exclusively designed products, to help them achieve their desired look
- Provide piercings to the highest standards of cleanliness and safety, making customers feel confident in your skill and experience
- Ensure compliance with all necessary guidelines and best practices, prioritising the safety and wellbeing of our customers
- Support the aftercare process, confidently resolving any problems customers may experience
- Consult and guide our Retail team on legal, technical and safety measures in the UK
- Keeping up to date on the latest piercing techniques/equipment and legislations and ensuring these are implemented in store and communicated to the relevant teams.
Competencies & Experience
- A minimum of 1.5 years piercing in a studio environment.
- Extensive experience in piercing, demonstrated through an up to date portfolio
- Demonstrable knowledge of piercing standards and regulations in the UK
- A clean, professional and service oriented approach
- Strong interpersonal and communication skills with the ability to communicate professionally and effectively with customers, employees and management.
- Can consistently elevate the customer experience by being; proactive, approachable, positive and engaging.
- Ability to identify each customer’s unique needs and tailor your customer service approach
- Experience
- Required
- Languages
- English – Expert
- Employment
- Part-time
- Benefits
- Commission
OtherLeeds
Retail Luxury Goods, Jewellery • 51-250 Employees
Hiring on JOB TODAY since June, 2024
The pioneers of demi-fine jewellery, our purpose is to inspire confidence and champion self-expression. We're a movement brand on a mission to make beautiful high-quality pieces for everyone, however they shine.
Recruitment MissomaActive 1 day ago