Reception Manager - mixon saftey - London

Are you ready to embark on a rewarding journey in hospitality excellence? At Firmdale Hotels, we pride ourselves on delivering unparalleled service and creating unforgettable experiences for our guests. Join us at our esteemed Dorset Square Hotel and become an integral part of our vibrant team. As a Receptionist at Dorset Square Hotel, you'll be at the forefront of our guest experience, ensuring every interaction is filled with warmth, professionalism, and impeccable service. Responsibilities: Greet guests with a warm smile and friendly demeanour, creating a positive first impression that sets the tone for their stay. Engage with guests and colleagues alike in a clear and engaging manner, ensuring their needs are met promptly and efficiently. Demonstrate meticulous attention to detail in all aspects of your work, from accurately processing reservations to maintaining a tidy reception area. Work seamlessly as part of our front office team, supporting colleagues and contributing to a positive, cohesive work environment Manage multiple tasks with ease, prioritizing effectively to ensure smooth operations during busy periods. Bring your enthusiasm and passion for hospitality to every interaction, leaving a lasting impression on our guests. What You Need: • A keen willingness to work collaboratively as part of a dynamic team., • A customer-focused mindset, dedicated to exceeding guest expectations at every opportunity., • Warmth and impeccable presentation, reflecting the high standards of Firmdale Hotels., • A passion for detail, ensuring every aspect of our guests' experience is flawless., • Enthusiasm and a positive attitude, infusing energy into everything you do. What We Offer: • Competitive hourly rate of £16 to £17.50 , inclusive of service charge., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Our very first opening, and the hotel where Tim and Kit Kemp's vision for Firmdale Hotels began, Dorset Square Hotel occupies a handsome Regency building overlooking the garden square that was once the site of Thomas Lord's original cricket ground. Set in the charming, residential heart of Marylebone, it's surrounded by some of the capital's finest independent shops, cafés, restaurants and historic buildings. At its heart is The Potting Shed, our much-loved bar and restaurant, which brings its own warmth and character to this already special address. There's a real sense of history and heritage to this place, and a warmth that comes from being where it all started. To work at Dorset Square is to be part of that story, and to help write the next chapter through the care and dedication you bring to every guest experience. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. Pachamama Group is now looking for a Talent Recruiter to join the growing People team on a full-time basis. As a Talent Recruiter, you will play a pivotal role in sourcing, attracting, and hiring the best talent for various roles within our hospitality operations. You will collaborate closely with hiring managers to understand their staffing needs, develop effective recruiting strategies, and ensure a seamless candidate experience. This is a remote position, offering flexibility and the opportunity to work from anywhere. Key Responsibilities: • Source, screen, and recruit qualified candidates for a variety of hospitality positions, including FOH and BOH staff, management, and specialised roles., • Ensure a positive and engaging experience for all candidates, from initial contact through onboarding., • Partner with hiring managers to understand job requirements and create compelling job descriptions., • Develop and implement innovative sourcing strategies to attract a diverse talent pool, utilising social media, job boards, networking, and other channels within budget restrictions., • Continuously refine and improve the recruitment process, leveraging technology and best practices to enhance efficiency and effectiveness., • Maintain accurate and up-to-date candidate information in the applicant tracking system (Harri) and provide regular recruitment reports., • Participating in HR projects and supporting new openings in the UK, EU and UAE. Key requirements:, • Proven experience as a Recruiter within the hospitality industry in the UK during the last 2 years., • Strong understanding of hospitality roles and the unique challenges of hiring in this sector., • Excellent communication and interpersonal skills, with the ability to build rapport with candidates and hiring managers., • Proficiency in using ATS and other recruitment tools., • Ability to work independently, managing time and tasks effectively., • Strong organisational skills and attention to detail., • Passion for people and hospitality, commitment to providing an exceptional candidate experience. For the Talent Recruiter role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast and late lunch., • Generous staff discount at all group's restaurants., • 20 days of holiday + 8 bank holidays, ensuring a balanced professional and personal life. **Other benefits include: • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly – on the last Friday of each month., • Stream app access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. Come grow with us at Pachamama Group! If you wish to be a part of our global journey and make a significant impact, apply now!

Host - Lenny's - MJMK Restaurants KOL · Fonda · AngloThai · Luso · Casa do Frango · New Openings (2 Michelin stars, World's 50 Best Restaurants) £15.50 to £16.50 per hour (dependent on experience) Location: Henrietta Street, Covent Garden, site based, WC2E, London Lenny's is a new pizzeria on Henrietta Street in Covent Garden, from Max Lewis and MJMK Restaurants. The result of Max's extensive travels to New Haven, Connecticut, it is built around pizzas that are crispy, chewy and charred, a revival of his much-loved pop-up now finding a permanent home in the heart of Covent Garden. We're building the opening team now. We're looking for a Host to be the first and last face guests see at Lenny's, setting the tone for every visit from the moment they walk through the door. You'll manage the welcome, the wait and the walk to the table with warmth and confidence. This role suits someone naturally warm, organised and calm under pressure, who enjoys being the face of a busy restaurant. You'll work closely with the Reception Manager to keep the book moving and the door running smoothly. This is a hands-on role for someone ready to help build something from the ground up. Key Responsibilities • Welcome every guest warmly and manage the flow of arrivals throughout service., • Manage the reservations book and walk-ins to make the best use of every table., • Seat guests promptly, keeping wait times clear and communicated., • Handle phone and online enquiries, bookings and cancellations., • Support the Guest Relations Manager with large parties and VIP requests., • Keep the entrance and waiting area tidy, welcoming and organised., • Say a genuine goodbye to every guest as they leave. What We're Looking For We're looking for someone who loves being the face of a restaurant and thrives on making people feel welcome. You will bring: • A warm, confident manner and genuine enthusiasm for hospitality., • Experience working on a busy reception, host stand or front desk., • Confidence using reservations systems such as SevenRooms., • Excellent organisational skills and a calm head under pressure., • A sharp memory for names, faces and guest preferences., • Clear, friendly communication with guests and the wider team., • Flexibility to work evenings, weekends and festive periods. What We Offer • 50% team discount across all MJMK restaurants., • Up to £500 team referral bonus., • Opportunity to grow within one of London's most ambitious hospitality groups., • Enhanced maternity and paternity pay after one year with us., • Extra day's holiday every year you're with us, up to 5 extra days., • Mental health and well-being assistance via Hospitality Action, offering free advice and counselling., • Enhanced pension contributions after 5 years with us., • Anniversary scheme reward for every year you're with us. About MJMK Restaurants MJMK Restaurants owns and operates a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin star and been named one of the World's 50 Best Restaurants. 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair, our second collaboration with Santiago Lastra, and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7th in the Top 100 list, followed by KOL at number 50. Luso, a contemporary Portuguese restaurant in Fitzrovia, opened in September 2025. We're building ambitious restaurant brands with a focus on quality, creativity and guest experience, and we're just getting started.

Executive Assistant to the CEO (Part Time) Wormwood Scrubs Pony Centre, West London 20 hours per week | London Living Wage - £14.80 ph | Mostly on site, with occasional home working | Closing date: Sunday 18th October About us Wormwood Scrubs Pony Centre is a much-loved RDA riding school and charity in the heart of West London, offering riding lessons, community programmes and opportunities for young people and volunteers. We are a friendly, close-knit team, and no two days on the yard are the same. The role We are looking for an organised, proactive Executive Assistant to support our CEO, Tonya. You will be her right hand, helping to keep the centre's governance, paperwork and priorities running smoothly so she can focus on leading the organisation. This is a varied and central role that suits someone who enjoys being busy, spotting what needs doing before it's asked, and working as part of a small team. Key responsibilities • Draft and send emails, letters and documents on behalf of the CEO, • Manage and maintain organisational paperwork, records and documentation, • Keep track of deadlines, projects and priorities, and chase where needed, • Assist the CEO in her dealings with the trustees and board, keeping communication and paperwork organised, • Act as a point of contact between the CEO, staff, trustees and external partners, • Work closely with the wider admin team, playing a central role in keeping day-to-day administration running smoothly About you • Previous experience in an EA, PA or senior admin role, • Excellent written and verbal communication, • Highly organised, with strong attention to detail, • Able to prioritise, use your initiative and work independently, • Confident using Google Workspace, • Trustworthy and discreet, • An interest in horses, charities or community work is welcome but not essential What we offer • London Living Wage, • 20 hours per week, with flexible working days and hours to be agreed, • Mostly on-site work in a unique animal-filled setting, with occasional flexibility to work from home

Host Candidate Requirements: • Warm, welcoming, and confident personality with a passion for delivering outstanding guest service, • Strong organisational skills with the ability to manage reservations, walk-ins, and guest flow efficiently, • Excellent verbal communication and interpersonal skills, maintaining a friendly and professional tone at all times, • Able to handle guest inquiries, special requests, and feedback with grace and discretion, • Calm under pressure, especially during busy service periods or when managing wait times, • Strong understanding of hospitality standards and commitment to best-in-class guest experiences, • Willing to learn and confidently speak about the menu, ingredients, and the story behind our dishes, • Comfortable liaising between guests, the kitchen, and the dining room team to ensure seamless coordination, • Detail-oriented and proactive in maintaining cleanliness and hygiene in public areas (toilets, entrance, outside areas), • Experience managing bookings across phone, online systems, and in person, • Confident in handling large groups and VIPs with personalised attention and care, • Responsible for completing opening and closing duties, including daily checklists, • Enthusiastic about team culture and actively contributes to team briefings and service improvements, • Experience in a Host/Receptionist or front-of-house role within a quality-driven restaurant, • Familiarity with guest preference tracking or experience with guest database systems is a plus What We Offer Our Host: • 50% discount across all MJMK restaurants, • £500 referral bonus for recommending a friend, • Opportunity to develop your career growth with MJMK Restaurants, • Mental health & well-being support with Hospitality Action who can offer free advice and counselling if you're struggling at work or at home., • Enhanced maternity and paternity pay after your first year with us, • Extra day's holiday every year you're with us, up to 33 days, • Enhanced pension plan after 5 years with us About Casa Our journey began in 2018 with the launch of Casa do Frango in London Bridge – a Portuguese grill concept inspired by Marco's Portuguese heritage and fond memories of his upbringing in Southern Portugal. Offering a menu of fresh, wood charcoal-grilled dishes in a warm atmosphere, it quickly became a local favourite. Building on this success, we were fortunate to be able to expand Casa to the neighbourhoods of Mayfair (2022) and Victoria (2023). We're looking for a Host to join our team at Casa Victoria where you will play a key role in delivering exceptional food and contributing to deliver outstanding guest experiences. The site welcomes around 1500 guest each week, a 155-cover dinning space split into two floors, including a spacious mezzanine with its own bar and floor-to-ceiling windows overlooking the street and restaurant below. The site also features a comfortable terrace, perfect for summer, accommodating up to 64 guests. We are passionate about creating memorable experiences for our guests and nurturing a positive, energetic work environment for our team. After winning Disruptor Brand at the 2023 Peach 20/20 Hero & Icon Awards and Emerging Concept at the MCA Hospitality Awards 2023, there's never been a better time to join us. With our expansion continuing in 2025, career progression opportunities are endless. About MJMK Restaurants MJMK Restaurants own and operate a collection of award-winning restaurants. Founded in 2018 by lifelong friends Jake Kasumov and Marco Mendes, our journey began with Casa do Frango. In 2020, we partnered with chef patron Santiago Lastra to open KOL, a fine dining restaurant in Marylebone celebrating Mexican cuisine with British ingredients. KOL has since earned a Michelin Star, named No. 17 on the World's 50 Best Restaurants list. In 2022, we launched Lisboeta, a premium restaurant in Fitzrovia with renowned Portuguese chef patron Nuno Mendes. 2024 saw two new ventures: Fonda, a contemporary Mexican concept in Mayfair - our second collaboration with Santiago Lastra - and AngloThai in Marylebone, a debut restaurant from husband-and-wife John and Desiree Chantarasak, blending Thai flavours with British ingredients. Within three months of opening, AngloThai earned a Michelin star. In the 2025 National Restaurant Awards, AngloThai was named The Square Opening of the Year and ranked 7thin the Top 100 list, followed by KOL at number 50 and Lisboeta at 93rd place.

Job Ref: COL1275 Branch: Hyde Park Location: Hyde Park Salary/Benefits: £15.50 Per Hour Contract type: Permanent Hours: Full Time Hours per week: 48 Posted date: 01/10/2026 Closing date: 01/11/2026 Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality. We're looking for an Assistant Operations Manager to play a key role in daily operations, supporting management and the teams working across our stunning locations throughout the Central London Royal Parks. Working alongside the General Operations Manager, our Assistant Operations Managers strive for success. With 30 million visitors annually to our parks, sales aren't guaranteed. Your forward-thinking approach to capturing every sale and filtering this down to your team members could be the difference between an average trading day and a record-breaking one. This is a fantastic opportunity for a strong hospitality leader ready to take the next step in their career. What You'll Be Doing: • First stop, main storeroom. Buggies fully loaded, operations team buzzing, the morning sun glistening off the Serpentine Lake, ice cream vans chiming that sweet sound of Pop Goes the Weasel... and then you arrive at your first unit without a vital ingredient. Your whole team is looking at you for the solution. What's your next move?, • Thinking fast on your feet is essential. Our Assistant Operations Managers are the first line of defence, where being able to maintain an upbeat, productive team across all your sites is key. And don't forget, you'll need to hold the reins in the absence of the General Operations Manager., • Managing a team of up to 50 during the height of the summer season, you'll assist with staff scheduling and training, ordering supplies and stock control, back-office financial reporting, food safety and health & safety inspections and reporting, and the maintenance of vehicles and machinery., • Our operation runs 364 days a year, with weekends and public holidays among our busiest trading days, so a flexible approach to working patterns is essential. What We're Looking For: • 2+ years' management experience, • 2+ years' multi-site experience, • Barista trained, ideally with experience using La Marzocco machines, • Experience with soft serve ice cream machines, • Food Safety and Health & Safety qualifications at Level 2 or above Why Join Colicci? • Competitive salary - proud to be a Living Wage employer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives Please note * that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.*