Reception Manager - Fallow

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As Breakfast Manager, you will lead the morning service and set the tone for the day’s hospitality experience. Working closely with senior management, you will take full ownership of breakfast operations, ensuring seamless service, exceptional guest experiences, and the highest standards of quality and consistency. This is a hands-on leadership role, ideal for someone who thrives in fast-paced, high-end restaurant environments and enjoys leading from the front. Key responsibilities: • Oversee and manage all aspects of breakfast service, ensuring smooth, efficient, and welcoming operations from opening through close., • Lead, motivate, and support the front-of-house breakfast team on the floor, maintaining a strong presence during service., • Uphold the restaurant’s high standards of hospitality, service excellence, and attention to detail at all times., • Work closely with senior management to support daily operations and ensure alignment with overall business goals., • Assist with scheduling, rotas, and floor plans to ensure optimal staffing levels and service flow during breakfast., • Ensure full compliance with health & safety, hygiene, and licensing regulations., • Play an active role in promoting and maintaining sustainable practices across breakfast operations., • Handle guest feedback and resolve any issues promptly and professionally. About you: • Proven experience as a Breakfast Manager, Restaurant Manager, or Assistant Restaurant Manager in a fast-paced, high-end restaurant environment., • Strong leadership skills with a confident and approachable floor presence., • Highly guest-focused, with a natural ability to deliver warm, memorable hospitality., • Excellent communication, organization, and time-management skills., • Calm under pressure, with the ability to manage busy services and make quick, effective decisions., • A collaborative team player who can inspire, develop, and support colleagues at all levels., • Passionate about hospitality, quality food and drink, and sustainable practices. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Sous Chef at Fallow, you will work closely with our Head Chef, bringing your culinary expertise and leadership to create an exceptional dining experience. You will play a key role in maintaining the highest standards of food quality, innovation, and sustainability, helping to shape a dynamic and forward-thinking kitchen. Key responsibilities: • Lead and manage the kitchen team with the Head Chef, ensuring a high standard of food preparation, presentation, and service., • Continuously assess and improve kitchen processes to enhance efficiency and quality., • Manage food and labour costs, including stock takes, to ensure profitability and budget targets are met., • Organize and rotate stock meticulously, ordering according to guidelines set forth by the Purchasing Team., • Work closely with the General Manager and front-of-house team to ensure a seamless experience for customers. About you: • Previous experience as a Sous Chef in a high-quality, fast-paced kitchen., • A passion for sustainability and innovative cooking techniques., • Strong leadership skills with the ability to train and develop a team., • Excellent organizational and time management abilities., • A collaborative mindset and a commitment to creating a positive kitchen culture. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Founded by chefs Jack Croft and Will Murray, alongside hospitality entrepreneur James Robson, the Fallow Group is redefining modern dining with a focus on sustainability, nose-to-tail cooking, and bold culinary creativity. Each of the group's three restaurants offers a unique experience while sharing a commitment to conscious sourcing, innovative flavours, and exceptional hospitality. From St. James’s to Wood Wharf, the Fallow Group is at the forefront of sustainable gastronomy, offering creative, ingredient-led dining experiences unlike any other. We are currently seeking a Maintenance Assistant to work across our three sites, Fallow & Fowl in Central London and Roe in Canary Wharf. The successful candidate will report to the Head of Maintenance and should have a background either as a skilled handyman or as maintenance assistant and bring energy, initiative, and a problem-solving mindset to every task. Key responsibilities: • Support day-to-day maintenance needs across all three restaurant sites., • Carry out basic repairs including plumbing, electrics, carpentry, and decoration., • Source and collect materials or parts needed for tasks., • Maintain workshop tools and stock, ensuring efficient organisation., • Support with larger projects such as equipment installation or overnight works., • Ensure all work is completed safely, professionally, and with minimal disruption. About you: • Hands-on experience with plumbing and electrical repairs., • Competent in using hand and power tools (e.g. drills, angle grinders, multi-tools)., • Skilled in painting and decorating, with a keen eye for detail., • Familiar with commercial kitchen equipment, including ovens, refrigeration, and gas systems., • Organized and proactive, with good time management and communication skills. Additional details: • Schedule: Flexible minimum 5 days per week including some weekends., • Location: Fallow and Fowl, St. James’s and Roe Canary Wharf. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Kitchen Assistant at Roe, you will play a vital role in supporting the kitchen team, ensuring a clean, organized, and efficient working environment. This is a fantastic opportunity to work closely with experienced chefs and gain valuable experience in an innovative culinary setting. Key responsibilities: • Maintain cleanliness and organization in the kitchen, including washing dishes, utensils, and kitchen equipment., • Assist with basic food preparation tasks as required by the chefs., • Ensure work surfaces, storage areas, and kitchen floors are clean and hygienic., • Handle deliveries, unpack supplies, and store ingredients correctly., • Support chefs with stock rotation and waste management to maintain high food safety standards., • Ensure compliance with all health and safety regulations. About you: • A hardworking and reliable team player with a strong work ethic., • Ability to work efficiently in a fast-paced kitchen environment., • A positive and proactive attitude with a willingness to learn., • Good organizational skills and attention to detail., • Experience in a similar role is a plus but not essential – training will be provided. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Join U9 – London's luxe space-age karaoke destination in the heart of the West End! Be the first smiling face guests see as you welcome them to our cosmic cocktail lounge and nine private karaoke suites. Deliver elevated East Asian-inspired hospitality in a high-energy, futuristic setting with precision cocktails and 450,000+ songs. Key duties • Greet & welcome guests warmly, manage reservations & check-ins for private suites, • Seat groups efficiently, coordinate room allocations & flow with bar/karaoke team, • Handle queries, special requests & complaints professionally, • Keep entrance/lounge area pristine, organised & inviting, • Assist with promotions, upselling cocktails/food & event coordination, • Support during peaks (e.g. light hosting, guiding to suites), • Uphold health & safety standards Requirements • Experience as Host/Hostess (or front-of-house) in busy bar/lounge/nightlife venue – 2+ years preferred, • Outgoing, confident & energetic personality with strong communication skills, • Calm under pressure in fast-paced, late-night environments, • Passion for hospitality & creating memorable experiences, • Flexible for evenings, weekends & late shifts, • Right to work in UK What we offer • £15/hr base + tronc/tips (great earning potential), • Staff meals, • Training in luxury service & career growth, • Fun, dynamic team in a stunning West End venue

Looking for a full time Hostess will play a crucial role in ensuring exceptional guest experiences and who knows well reservation systems like opentable by managing the front-of-house operations and leading the host/hostess team.

Your Role: We are currently looking for an experienced Door Host-Hostess to join our SUSHISAMBA family. The Door Host-Hostess are the first and last point of contact our guests face when visiting our venues, this role requires someone who is incredibly dynamic, and leaves a great first and last impression on each and every one of our guests. You will need to be vigilant at all times and highly organised during our very busy periods in directing our guests to the right restaurant/bar locations, informing the relevant restaurant host on who is arriving, and ensuring the operation runs smoothly. Your Rewards: As a Door Host-Hostess, we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: • Highly competitive salary, • 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants, • 28 day’s holiday allowance, • Complimentary breakfast and dinner during shifts, • 'Refer-a-friend’ cash incentive scheme, • Employee of the Month rewards, • Internal Training and career development, • Pension Scheme – including employer contributions, • Yearly Staff award ceremony and party Your Requirements: As a Door Host-Hostess, we would love you to have: • Experience working in a fast-paced environment, • Previous experience in guest services, reception and concierge is advantageous, • Availability to work 5 days a week between (Monday - Sunday), • Good communication skills and passion for the hospitality industry, • A professional appearance, as you are the first impression of the restaurant, • Ability to multi-task and follow directions, • Flexibility in scheduling is strongly preferred, • Activating everything that you do with passion Your Restaurant: SUSHISAMBA 110 Bishopsgate - EC2N 4AY

Part of Oak View Group (OVG), Rhubarb is a premium hospitality collective specialising in luxury event catering, restaurant dining and hospitality. Rhubarb deliver unique dining and venue management at some of the worlds most iconic locations. About the Venue: Managed by Rhubarb, Sky Garden sits atop 20 Fenchurch Street, a.k.a. The Walkie Talkie Building, and houses two restaurants, two bars, a retail outlet, ground floor coffee kiosk and stunning event spaces. An iconic venue like no other, RHC proudly deliver a range of luxury dining options and flawless service to our spectacular, three-floor event venue and rooftop restaurant and bar experience. Fenchurch, poised on level 37 of the iconic Sky Garden, Fenchurch Restaurant showcases RHC’s commitment to delivering culinary excellence and impeccable service. In acknowledgement of our ambition, Fenchurch has been awarded two AA rosettes as well as the Best of Award of Excellence from the Wine Spectator Awards. Role Purpose: £15.21 per hour Iconic London Location On the job training and development Meal allowance paid per shift We're looking for an experienced Host/Hostess to join our amazing team at Fenchurch Restaurant atop the 'Walkie Talkie' building. You will be the first point of contact for our esteemed guests, ensuring they are greeted in a friendly and timely manner: You will deliver friendly, efficient customer service for all our guests whilst dealing with reservations and enquiries. You will be well presented, engaging and possess excellent communication skills, be creative, innovative and willing to go the extra mile to ensure every guest has a memorable experience. You will have experience as Receptionist / Host / Hostess from a similar fine dining environment and be used to dealing with high profile guests. We have a brilliant team, with a positive, encouraging atmosphere and the opportunity to progress - the sky's the limit! What's in it for you? Excellent training on site and externally including food and wine tastings Staff meal allowance £3.50 per shift / £7 if you're on a double Staff socials, days out, dinners and supplier trips 40% Food and Beverage discount across our restaurants and bars Management development program Employee assistance helpline 24/7

We are now looking for an experienced and enthusiastic host to join our amazing team in the Bars at Sky Garden As a host, you would be experienced running a team of hosts in a busy restaurant or bar. The successful Host would be working within a large team of talented front of house staff including waiters,baristas, and cocktail bartenders Suitable candidates must have experience as a host in similar quality led, high volume, fast paced environments and be used to dealing with high volumes of guests. WHAT YOU NEED The ideal person would have worked in a busy, fast paced environment. A charming and engaging personality, one that can build great relationships with the team and guests alike. BENEFITS & YOUR CAREER AHEAD Brilliant employee recognition programs, incentives and rewards. 40% Food and Beverage discount across the group. Further Training & Career Development - with prospects across our expanding business.

As a Host/Hostess, you play a pivotal role in crafting a memorable guest experience. Your primary responsibility is to greet guests with warmth and professionalism, ensuring their arrival is seamless and welcoming. • Provide a luxurious welcome to every guest, ensuring a calm and polished first impression., • Manage reservations, walk-ins, and guest flow using our booking system., • Curate and maintain seating plans to enhance the guest journey and maximize service excellence., • Liaise with the front-of-house team and management to ensure smooth operations., • Offer accurate wait times and ensure comfort for guests waiting to be seated., • Keep the entrance and reception area immaculate and inviting., • Assist with guest inquiries regarding menus, table requests, and special occasions., • Uphold high standards for appearance, service, and professionalism. Skills & Experience • Previous experience as a host/hostess or in a premium front-of-house role is preferred., • Exceptional communication and interpersonal skills., • Warm, confident, and polished presentation., • Ability to multitask and remain composed under pressure., • Strong organizational skills and attention to detail., • Comfortable using reservation and booking systems (training provided). What We Offer • Competitive hourly pay plus service charge., • Complimentary staff meals on shift., • Opportunities for growth within a luxury hospitality environment., • A supportive and professional team culture., • A chance to be part of a sophisticated, growing brand.