Recruitment Consultant - Tenth Revolution Group - Newcastle upon Tyne

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• Teleperformance

  

  Account Director

  18 hours ago

  Newcastle Upon Tyne

  The Role We are looking for a dynamic and self-motivated Account Director to join our Client Services team. The Account Director will be responsible for driving client quality and continuous improvement, while expanding existing client relationships. The role will involve ensuring clear communications between our clients and Operations, delivery of governance communications, and delivery of weekly, monthly and quarterly business reviews. Ideal candidates for this role will be flexible with changing and challenging workloads, and be able to demonstrate success in managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance. Applicants should be able to demonstrate solid experience within client services, from either an account management, operations, project management or wider outsourcing perspective. Essentially, the Account Director will be responsible for ensuring our clients receive all the services we are contracted to provide and is accountable for: • Client Satisfaction, • Clear and transparent internal financial awareness, • Strong governance, • Management of account managers (where applicable), • Delivery of gross margin commitments Responsibilities • Senior day-to-day client contact, • Financial forecasting, • Input top line sales and direct costs taken from operations into contribution reporting where applicable, • Tracking budget vs actual, • Monthly GM tracking, • Full action plans where GM falls below target, • To identify Farming & Growth opportunities and pass these to the VP Client Services, • Ensuring clear communications between the client and internal stakeholders, • Contractual commitments and deliverables, • Contract Change Notes / Variations, • Strong governance – ensuring a clear audit of decisions, • Driving continuous improvement agenda, working in partnership with TP Digital colleagues, • Overseeing production and accuracy of MI, • Invoicing and accounts receivable / aged debt, • Working with Operations on tactical delivery / decisions of the account running, • Weekly, Monthly and Quarterly review packs, • Delivery of weekly, monthly and quarterly business reviews, • Monthly / quarterly KSAT dip checks, • Implementing client account plans, • Change control Candidate criteria - what we are looking for: Experience • Solid experience in client services from either an account management, operations, project management or wider outsourcing perspective, • Previous experience managing a client in this capacity, understanding their expectations, and delivering change in order to improve performance, • Ability to demonstrate how you have added value to a client’s business / service provision (client centricity), • An understanding of the metrics used and the pricing structure in operation within the contact centre environment, • Experience of financial forecasting and invoicing, • Competencies and specific skills, • Solid understanding of how Account Management can influence achievement of business objectives, • An understanding of how to work proactively and positively in partnership with both operations and client priorities, • Excellent professional interpersonal skills., • The ability to build rapport and trust with clients and colleagues., • The ability to understand and communicate client requirements with a clear, positive and customer-focused message, • Ability to influence and negotiate with others, • High level of numeracy and literacy, • Committed, enthusiastic, positive, resourceful and resilient

• Everything Managed Group

  

  Sales Support Executive

  4 days ago

  Newcastle upon Tyne

  Job Title: Sales Support Executive About the Role At Waste Managed, we are experiencing rapid growth, with our Sales team playing a pivotal role in driving that success. We are seeking a proactive and results-oriented Sales Support Executive to help maintain momentum across our sales operations. This is a dynamic, high-impact role focused on ensuring opportunities progress efficiently, customer engagement remains strong, and revenue is realised in a timely manner. You will collaborate closely with both Sales and Finance teams to manage pipelines, support payment processes, and ensure the accuracy and integrity of all sales data. Key Responsibilities Pipeline Management • Proactively monitor and manage sales pipelines, particularly where ownership has lapsed, • Ensure all opportunities are actively progressed and followed up, • Identify and escalate risks, delays, or stalled deals, taking appropriate action to maintain momentum, • Proactively follow up on outstanding payments, particularly those outside agreed terms, • Engage with customers to resolve queries promptly and professionally, • Partner with Finance to maintain clear visibility of aged debt and payment status, • Maintain and update customer accounts, including transitions from sole traders to limited companies, • Ensure CRM systems are accurate, up to date, and effectively maintained (e.g. Salesforce, HubSpot), • Provide high-quality administrative support to the wider Sales team, • Track and follow up on future-dated sales to ensure successful conversion, • Maintain regular communication with customers to sustain engagement and commitment, • Accurately record progress and outcomes within internal systems, • Proven experience in a sales support or similar commercial role, • Strong understanding of the sales cycle and its impact on revenue, • Experience working in target-driven or KPI-focused environments, • Confident and persistent in following up, resolving issues, and driving outcomes, • Highly organised with exceptional attention to detail, • Strong interpersonal and communication skills, with the ability to build rapport quickly, • Experience working cross-functionally (e.g. Sales, Finance, Operations), • Confident influencing and challenging stakeholders to maintain momentum, • Experience using CRM systems and managing data quality, • Process-driven mindset with the ability to identify and implement improvements, • Resilient and adaptable, comfortable operating in a fast-paced environment, • Strong time management skills, with the ability to prioritise effectively across multiple tasks, • Sales pipelines are well-managed, visible, and consistently progressing, • Payments are collected efficiently, with minimal escalation required, • Future opportunities convert in line with expectations, • Sales teams feel supported, enabled, and empowered Waste Managed offers a fast-paced, ambitious environment where individuals are empowered to take ownership and make a meaningful impact. If you thrive in a role that sits at the centre of activity—driving progress, solving problems, and contributing directly to revenue growth—we would be delighted to hear from you.

• Maven Consulting Group Ltd

  

  WCA Functional Assessor

  11 days ago

  Newcastle upon Tyne

  NMC and HCPC professionals eligible to apply. What is on offer as a WCA Functional Assessor? • Excellent starting salary at £39,500pa to £43,692pa - location dependant, • Opportunities available UK-wide, • Monday to Friday working hours, • Full time and part time available (3, 4 or 5 days per week available), • Hybrid working opportunities meaning a nice blend of office and home-based working, • 25 days annual leave + 8 bank holidays + the ability to buy or sell 5 more days + pension, • Hybrid/home working available, • NMC or HCPC fees paid for and CPD revalidation support provided What does the WCA Functional Assessor role involve? The Functional Assessor role will involve you carrying out 5 client assessments per day on behalf of clients seeking WCA (Work Capability Assessment). A typical day will see you carry out telephone, video or face-to-face assessments to understand how a person's disability or health condition affects their ability to perform work-related activity. You’ll listen to their experiences, ask questions and use your insights to produce a factual report to help the Department for Work and Pensions (DWP) determine their eligibility for benefits. That's the good news; the DWP make the final decision, you don't. Your role is to gather information and produce the report. What we look for; • An NMC registered nurse (RGN or RMN) or HCPC qualified Occupational Therapist with 1 year’s or more broad post-registration experience, • Someone who’s proactive and keen to learn, • Excellent oral and written communication skills, • Competent IT and computer skills, • Comfortable working with a diverse range of conditions, including mental health Please click “apply” if you are open to hearing more about an opportunity near you! Disability Assessor 1 Functional Assessor 1

• Service Care Solutions

  

  Autism Assessor

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• Jackson Hogg

  

  Sales Manager

  3 days ago

  Newcastle Upon Tyne

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• Digital Waffle

  

  Account Manager

  3 days ago

  Newcastle upon Tyne

  Account Manager – Newcastle Hybrid - £65,000 We’re working with a growing company in the technology and digital solutions space, delivering data-driven and marketing-led services to a range of B2B clients. They’re looking for an experienced Account Manager to help strengthen client relationships and drive revenue growth. You’ll manage and grow a portfolio of accounts, working closely with clients to understand their needs and deliver tailored solutions that create long-term value. Key Responsibilities • Build and maintain strong, long-term client relationships, • Identify upsell and cross-sell opportunities within existing accounts, • Deliver presentations, negotiate contracts, and manage the full account lifecycle, • Collaborate with internal teams to ensure successful campaign and project delivery, • Maintain accurate CRM data and pipeline visibility, • Stay up to date with market trends and competitor activity What We’re Looking For • 5+ years’ experience in Account Management within a tech or cyber environment, • Strong communication, negotiation, and stakeholder management skills, • Commercially driven with a track record of hitting targets, • Highly organised with strong attention to detail, • Comfortable using CRM systems and Microsoft Office, • Able to work independently in a fast-paced environment What’s on Offer • Opportunity to join a growing, ambitious business in the tech/digital sector, • Clear scope to make an impact and drive results, • Supportive and collaborative team environment If you’re looking to take ownership of key client relationships and play a central role in growth, apply now.

• Damia Group

  

  Sales Executive

  3 days ago

  Newcastle Upon Tyne

  Sales Executive – Permanent role – Newcastle Upon Tyne – up to £29,700 per annum base (dependent on experience) + commission We are looking for a Software Sales executive to join a client based in Newcastle – this is an office-based role. The role focuses on building strong client relationships, understanding customer needs, and presenting suitable products or services to achieve sales targets. Key responsibilities and deliverables: • Actively seek out and generate new sales opportunities through cold calling, networking and proactive outreach., • Set up meetings with potential clients and listen to their wishes and concerns, running qualified meetings and identifying their needs and priorities., • Prepare and arrange appropriate demonstrations on products and services, producing accurate quotations and details., • Negotiate/close deals and handle any complaints or constructive feedback from clients., • Create quotations for clients with accurate information and pricing, • Gather feedback from customers or prospects and share with internal teams, • Maintain sales case records to the highest standards using the in-house CRM system, • Demonstrate strong understanding of product features, limitations, and integrations, • Match customer needs to technical capabilities, • Support or deliver product demos and trials, • Complete and handle technical parts of proposals and questionnaires accurately and on time, • Act as the bridge between technical teams and customers ensuring clear communication both ways, • Ensure smooth transition to delivery/onboarding teams with full and accurate documentation, • Understand security, data privacy, and compliance requirements in all engagements and maintain awareness of any changes, • Participate on behalf of the company in exhibitions or conferences if required Essential skills and experience: • Experience in B2B telesales (lead gen, qualification, closing), • Strong customer service and sales skills, • Builds effective relationships with customers and colleagues, • Accurate CRM and internal record keeping, • Awareness of project budgeting and working within limits, • Efficiently tracks and manages case/project progress, • To be able to monitor the progress of cases and projects in an efficient and effective manner., • Have a positive work ethic with a can-do attitude and a strong desire to complete tasks. What will make you successful in this role? • Strong communication – clear speaking, active listening, • Persuasion skills – able to influence and handle objections and challenges, • Customer focus – builds trust and understands needs, • Resilience – handles setbacks and stays motivated, • Goal-driven mindset – meets targets and KPIs, • Product knowledge – understands what they’re selling and the market, • Problem-solving skills – adapts solutions to customer needs, • Emotional intelligence – builds rapport and manages relationships well Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this permanent job, you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003. The advertised salary range is dependent on experience and the required qualifications.

• Advocate Group

  

  Junior National Account Manager

  5 days ago

  Newcastle Upon Tyne

  Would you like to join a fast-growing FMCG brand with a strong presence across major UK grocery retailers? Privately owned and generating millions in turnover, the business is currently ranked #3 in its category and has clear ambitions to double in size. With established relationships across key accounts, the business is focused on expanding distribution, strengthening retailer partnerships, and driving category growth through a highly commercial and collaborative approach. As the Junior National Account Manager, you will play a key role in supporting and delivering these growth plans across core retail accounts. The Role: • Support the management of major retail accounts across grocery and high street, • Work closely with National Account Managers and report directly to the Commercial Director, • Build and maintain strong relationships with retail buyers and category teams, • Contribute to Joint Business Planning (JBP) with key accounts, • Support the development and execution of promotional and POS strategies, • Identify opportunities to increase distribution and expand product listings, • Drive revenue growth across key accounts and new business channels, • Prepare for and attend head office meetings with retail partners, • Analyse sales performance and provide insights to support commercial decisions, • Play a key role in identifying and supporting new business development opportunities About You: • Experience in an FMCG sales role (e.g. National Account Executive, Junior NAM, or similar), • Proven experience working with UK grocery retailers, • Exposure to managing or supporting retail accounts, • Strong commercial awareness and understanding of category growth strategies, • Confident working with data and able to draw actionable insights, • Excellent communication and relationship-building skills, • Ambitious, proactive, and motivated to build a long-term career in sales If the role and responsibilities sound like a good fit for you, then I’d love to speak to you! Find out more about our available opportunities or how we can help you further your career – contact us today. Email: Phone: 07537163606 We look forward to your application for this exciting opportunity. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.