Sales Manager
hace 17 días
Newcastle upon Tyne
Location: Newcastle Upon Tyne, England, United Kingdom Company: TSG (Technology Services Group) is a Managed IT Services provider ensuring technology solutions across the UK. As a Microsoft Partner with six designations, we uphold excellence for customers and invest in people, reflected in our +80 NPS score and recognition as a ‘Great Place to Work’ and a top UK tech workplace. Job Summary: Lead and grow our managed‑services sales activities, drive new business, manage customer relationships, meet revenue targets, and build a high‑performing sales team. The role blends strategic planning, hands‑on sales, and leadership to expand the firm’s footprint in the region. • Attend meetings to establish user requirements, advising customers on bespoke capabilities., • Develop and implement a sales strategy for managed IT / MSP services (e.g. managed IT hosting, cloud services, outsourcing, service‑level agreements)., • Identify, qualify, and close new business opportunities (SME and enterprise clients), and expand existing accounts., • Build and manage a pipeline of leads; conduct outreach, proposals, negotiations, and contract closure., • Maintain relationships with key clients, ensuring high customer satisfaction, retention, and upsell opportunities., • Work closely with service delivery and technical teams to ensure proposals are feasible and services delivered meet client expectations., • Meet and exceed sales revenue and margin targets., • Manage, mentor and support a small team of sales executives, including setting targets, coaching, and performance evaluation., • Prepare regular sales forecasts, reports, and market feedback for senior management., • Stay informed about industry trends (cloud, cybersecurity, SaaS, outsourcing) to position our services competitively., • Full UK driving licence., • Target‑driven, results‑oriented with strong self‑motivation., • Knowledge of managed services market, IT infrastructure, cloud solutions, or outsourcing., • Familiarity with CRM tools (e.g. Salesforce) and sales reporting software., • Strong commercial acumen and ability to sell technical/service‑based offerings using a value‑based approach., • Excellent communication, negotiation and relationship‑building skills., • Comfortable collaboration with technical teams to craft tailored proposals., • Proven experience in B2B sales, ideally in managed services, IT services, cloud, SaaS or related sectors., • Ability to work independently and manage a sales pipeline end‑to‑end., • Experience leading or mentoring a small sales team., • Show enthusiasm for driving revenue growth and proactively identifies opportunities to expand sales pipelines and improve team performance., • Demonstrate strong commitment to the role, team, and organisation, consistently going above and beyond to support sales targets and strategic objectives., • Approach new challenges with creativity and flexibility, adapting quickly to market changes and evolving customer needs., • Display strong self‑awareness and actively pursue professional development to enhance sales leadership capability and overall team effectiveness., • Maintain a high work ethic, meeting the demands and responsibilities of a sales leadership role with reliability and accountability., • Communicate with clarity and confidence, building credibility and forming trusted relationships with senior stakeholders and decision‑makers across all levels of the business., • Apply a naturally consultative sales approach, asking insightful questions to uncover customer needs and enable strategic, value‑driven solutions., • 25 days annual leave + public holidays, rising with length of service, • Employee benefits trust, • Company bonus scheme, • Life assurance 4 x Salary, • Contributory pension scheme at 4% matched, • Healthcare and cash plan, • Electric vehicle salary sacrifice scheme, • Cycle to work scheme, • Employee assistance programme, • Paid CSR Days, • Company sick pay and income protection cover, • Enhanced Maternity and Paternity pay, • Discounted gym membership, • Long service rewards, • Employee ownership – high performers enter an Employee Benefits Trust for shared long‑term value., • Open and honest culture where feedback is taken on‑board and acted upon., • Social events – annual all‑expenses‑paid ‘TSG Festival’ and team‑building funds., • Two paid CSR days per annum that you can use to support the community., • TSG Foundation donated over £160,000 to businesses and charities., • Commitment to the environment, working toward net carbon zero., • Flexible working opportunities including home working and hybrid options., • Annual salary benchmarking., • Excellent progression opportunities, training and support, including recognised qualifications., • Seniority level: Mid‑Senior level, • Employment type: Full‑time, • Industry: IT Services and IT Consulting Referrals increase your chances of interviewing at TSG by 2x. #J-18808-Ljbffr