Restaurant / PDR supervisor

SENIOR RECEPTIONIST Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We are searching for a charismatic Senior Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Senior Receptionist includes ensuring all our guests receive a positive, warm and professional first impression of the restaurant. You will assist the Reception Manager in the building of an efficient department, by taking an active interest in the team’s welfare, safety, and development. You’ll also be able to supervise other receptionists, ensuring that the correct standards and methods of service are maintained. About you: You love to go the extra mile for guests and wow them with your professionalism. You have excellent English language skills and feel confident dealing with guest and team member needs. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.

Fully-Remote Role Odin helps people to raise and deploy capital seamlessly. We envision a world where people can vote with their money on what the future looks like, and participate in creating it. Our first product makes it radically easier for anyone, anywhere, to launch & run an investment firm - think "Shopify for asset managers". We handle all the “plumbing” and paperwork through one seamless platform - everything from setting up the legal structure for an investment vehicle through to processing exits. We’re already trusted by over 10,000 VCs, angels and founders, and we're one of the fastest-growing fintechs in the UK, tripling income YoY. We've raised $3m in seed funding from top angels, family offices and VCs to support our own growth, and we are just getting started. ** The Role** Your role will be all about helping investors get started smoothly on Odin’s platform. You’ll become the go-to person for sorting out any onboarding issues—especially around KYC (Know Your Customer) and AML (Anti-Money Laundering) checks—making sure investments can go through without delays. On top of that, you’ll support investors with their questions, helping them solve any issues quickly and ensuring they have a seamless experience. This is a brilliant opportunity to gain hands-on experience in fintech, customer operations, and compliance while building problem-solving and communication skills! ** Responsibilities:** - Proactively support investors and companies experiencing difficulties with Odin’s automated KYC/AML workflows. - Review KYC/AML documentation for flagged investors, conducting additional checks or enhanced due diligence when necessary. - Assist investors with tracing missing payments. - Respond to investor support issues promptly, contributing to a response time of under 2 hours across the board. - Identify patterns in support requests and implement efficiencies (e.g., setting up templates/macros for common answers). ** Entry-Level or Internship – Flexible Pathways** We’re open to hiring this role as either a full-time entry-level position or a 6-12-month internship, depending on your experience and career goals. Whether you’re looking to kickstart your career straight out of school, gain hands-on experience before university, or build industry exposure through an internship, this is a great opportunity to develop valuable skills in fintech, compliance, and customer operations. Let us know your preference when you apply! ** Your Background** This is a great opportunity for someone bright and eager to gain professional experience. - Ideal for someone looking to start their career without going to university or has left university and wants to do an 12 month internship to gain exposure. - You should be comfortable using technology and open to learning how to optimise processes. ** Must-Have Qualities** - Excellent written and verbal communication – Clear, professional, and proactive communication is essential. - Asks questions if they don’t understand – No prior KYC/AML experience is required, but you should be eager to learn and follow instructions carefully. - Extremely responsive & good at context switching – The kind of person who can’t stand unread emails and knows when to send a quick holding response. - Selfless approach to customer support – You think ahead to prevent unnecessary back-and-forth, adding useful context in emails to help investors submit correct documents the first time. - Attention to detail – You can spot inconsistencies and apply good judgment to identify potential risks. - Tenacious – If something isn’t simple, you’ll keep pushing for a resolution rather than letting it slip through the cracks. Working at Odin 🖥 We encourage a balanced way of working. We’re a fast-growing startup building something very ambitious, and we expect you to work hard, and relish this challenge. However, we also offer flexibility, and we support your life outside of work so you can bring your best to the table. Our benefits include: - We’re remote-first, so you can work from home full-time! We do have days where we use the same WeWork, and we make an effort to organise monthly in-person socials (attendance isn’t mandatory) - Choose your own laptop and we'll also ensure you have all the equipment you need to succeed - Receive your own expense card, eliminating out-of-pocket spending for work items and tools that matter - Private health insurance to ensure your health isn’t compromised, allowing you to do your best work Accessibility Adjustments ℹ️ We’re committed to removing invisible barriers. If there are any adjustments we can make to better support you, please let us know when you apply.

The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.

As Assistant General Manager, you will work alongside the General Manager to oversee daily operations and lead the Amber team. This role requires a hands-on management style, strong understanding of restaurant operations and cost control. You will be ensuring high service standards, team engagement, and operational efficiency. This position demands strong leadership, problem-solving skills, and most importantly passion for hospitality and to never compromise when it comes to quality. Key responsibilities Oversee daily restaurant operations alongside the General Manager, ensuring smooth service and high hospitality standards. Inspire, train, and support the team, fostering a positive and professional work environment. Maintain an exceptional guest experience, ensuring top-quality food, drinks, and service. Support financial performance by assisting with cost control, and revenue growth. Work closely with the kitchen and bar to maintain quality, consistency, and efficiency. Assist with recruitment, training, and staff development to build a strong and engaged workforce. Ensure full compliance with health & safety regulations, licensing laws, and company policies. Implement operational improvements and contribute creative ideas to enhance efficiency and guest satisfaction. Key requirements Minimum 2 years of experience as an Assistant General Manager, Restaurant Manager, or Supervisor role in a high-quality food and beverage restaurant. To be flexible in terms of hours and days to work. Passion for creating outstanding guest experiences and delivering exceptional service. Strong understanding of restaurant operations, cost control, and revenue management. Ability to train, mentor, and motivate a team while fostering a collaborative work environment. A proactive mindset with the ability to handle challenges and find effective solutions. We offer a competitive salary and a balanced life. Your hourly wage will be between £18 - £21 per hour, including Tronc. You will work on a mix of shifts and an average 40-45 hours per week including weekends.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Food and Drinks Runner! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be running food and drinks as well as serving wine, desserts and pasta directly to our guests at the table. - You will be opening and closing the floor, polishing cutlery and folding napkins. - You will respect health and safety standards and maintain cleanliness and organisation across the floor - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service and communication skills - Previous experience in hospitality - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £14.44 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma £14.44 / hour

We are currently looking for an experienced, positive-thinking and hardworking Assistant Manager to join the Homeslice family! The Homeslice experience is about far more than making great pizza. We aim to create a relaxed, friendly and fun environment. Join a group of people who are passionate and experienced with no negativity and lots of team focus. Homeslice aims to bring culinary integrity to the ubiquitous pizza through a menu of fresh, seasonal 20” pizzas, available whole or by the slice, served alongside locally sourced beers and natural wines by the carafe. This is an excellent opportunity for anyone looking to grow with this privately-owned restaurant group at an exciting time in their development. As an Assistant Manager you will: · Maintain the Homeslice customer service standards and ensure these are delivered consistently by all team members with a smile · Ensure tasks are only performed by trained and friendly team players · Motivate and effectively communicate with the team to ensure the efficient operation of Homeslice · Assist the General Manager in delivering on-time reporting · Work closely with the Head of Operations to improve skills and abilities In return we offer: · Competitive Salary · Further career opportunities and excellent training · Free pizza on shift · Staff parties and events · Cycle to work scheme · 50% discount outside of working hours · 5-A-Side football bi-weekly games

We’re looking to recruit a brilliant Restaurant Manager to join the Darwin Brasserie team at Sky Garden. Darwin is our rooftop all-day restaurant inspired by the very best of British. Laid-back but luxe, the space is inspired by nature and understated décor which allows the food – and incredible view – to do the talking! The ideal candidate must have experience as Restaurant Manager or Team Leader within a similar quality led, high volume, fast paced dining environment and be used to dealing with high volumes of guests. You’ll need to be smart in all senses, charismatic, engaging and able to lead a team of up to 75 staff. We're a very busy restaurant - this role is not for everyone.

Full time bar supervisor required for a craft beer pub in Islington. We are a busy after work and weekend pub serving a rotating selection of craft Beer, great food and cocktails. We are looking for someone who passionate about the hospitality industry, great service and craft beer. We are a small growing pub company that offer the opportunity to grow and progress with the company.