Retail Assistant - Fable Stores

Key Responsibilities Greet customers in a friendly and professional manner, taking orders accurately. Prepare and serve espresso-based drinks, teas, smoothies, and other beverages to company standards. Operate coffee machines, grinders, blenders, and other café equipment safely. Maintain knowledge of coffee beans, brewing methods, and seasonal menu items. Ensure correct presentation, portioning, and temperature of all drinks and snacks. Handle payments, operate tills/EPOS systems, and process card transactions. Keep the coffee station, seating areas, and equipment clean and hygienic at all times. Follow food hygiene, health & safety, and allergen procedures. Restock milk, coffee beans, syrups, cups, and other consumables as needed. Assist with training new staff members when required. Deliver outstanding customer service, resolving issues promptly and politely. Skills & Requirements Previous experience as a barista or in hospitality preferred, but training provided. Passion for coffee and customer service. Ability to work efficiently in a fast-paced environment. Strong communication and teamwork skills. Attention to detail and commitment to high standards. Reliable, punctual, and flexible with working hours.

Key Responsibilities Carry out daily cleaning duties including sweeping, mopping, vacuuming, dusting, and polishing. Clean and disinfect toilets, washrooms, and kitchen areas. Empty bins, dispose of waste safely, and replace bin liners. Wipe down tables, chairs, counters, and other surfaces. Ensure floors are free from spills, hazards, and obstructions. Replenish cleaning and hygiene supplies (soap, paper towels, toilet rolls, etc.). Report any maintenance issues, damages, or safety hazards to management. Follow health & safety, food hygiene, and COSHH (Control of Substances Hazardous to Health) guidelines. Operate cleaning equipment (vacuum cleaners, floor buffers, etc.) safely and correctly. Maintain cleaning schedules and complete records/logs as required. Perform deep cleaning tasks as instructed (e.g., kitchen deep cleans, window cleaning). Skills & Requirements Previous cleaning experience preferred but not essential. Ability to work independently and manage time effectively. Attention to detail and high standards of cleanliness. Understanding of hygiene and safety procedures. Reliable, punctual, and trustworthy. Hours & Location Flexible shifts including early mornings, evenings, or weekends as required.