Duties and responsibilities:
· Maintaining statistical and financial records
· Develop business strategies to raise our customers’ pool, expand, store traffic, and optimize profitability
· Create and manage a relaxed, welcoming, customer-focused environment
· Dealing with customer queries and complaints
· Overseeing pricing and stock control, maximizing profitability, and setting/meeting sales targets, including motivating staff to do so
· To control and operate the store in accordance with company instructions, policies, and procedures in order to minimize operating costs and maximise profits.
· Conduct price and feature comparisons to facilitate purchasing
· Recruit and train new staff and conduct induction
· Ensure racks are fully stocked
· Ensure high levels of customer satisfaction through excellent service
· Utilizing customer experience and everyday coaching across the team (especially during peak times)
· Inform customers about discounts and special offers and managing budgets
Skill/experience/qualifications:
· Bachelor / Master’s degree or a related study and experience
· Excellent all-around managing skills
· Strong experience in Excel
· Excellent organizational and proven ability to managing the full extent of business requirements
· Must have excellent communication and interpersonal skills, Customer management skills
- Experiencia
- Se requiere
- Jornada
- Completa
- Salario
- 31.000 £ – 34.000 £ anual
32 Madeley Road, DY6 8PF, Kingswinford
Store • 1-10 empleados
En JOB TODAY desde julio, 2025
Retail sale in non-specialised stores with food, beverages or tobacco predominating. We offer a wide range of products and services including confectionary, wines, beers, spirits, foods, Pay point, Lottery and day to day essentials.
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