Room Attendant - Westpoint Hotel - London

Three star Hotel in Paddington W2 currently recruiting for an enthusiastic and confident individual to join our reception team immediately. The full time role is for 6 days a week including weekends to work morning and afternoon shifts. Full training is given to all candidates, however good communication and organization skills are required. The duties include responding to guests with a friendly attitude, answering telephone calls and email, taking reservations, do check-in/out and take payments. If you are looking for a stimulating job with a great team then please forward your CV. Thank you and good luck

Main Duties: • Cleaning rooms, • Cleaning bathrooms, • Cleaning corridors/Lobby areas, • Replenishing cleaning products and supplies

Kitchen Porter - ROKA Aldwych **Full-time Fully Flexible ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining: (RO) represents the vibrant atmosphere, while (KA) symbolises the heat and energy of the Robata grill. Proudly part of the Azumi** collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service. About the Role We are seeking an enthusiastic Kitchen Porter to join our vibrant team at ROKA Aldwych. As a key member of our back-of-house team, you'll play a vital role in delivering the attention to detail, precision, and consistency that define the ROKA standards - supporting our chefs, inspiring our team, and ensuring our cleaning standards are met. Our i deal Kitchen Porter You'll embody our values and bring: • A genuine love for hospitality, with a passion for Japanese cuisine and exceptional dining experiences, • Proven experience as a Kitchen Porter in a premium, high-volume restaurant environment, • A collaborative spirit, thriving as part of a large and dynamic team, • A warm, customer-focused approach, with the ability to create memorable moments for every guest Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you'll enjoy: • World-Class training, designed to inspire and educate, • Global opportunities, experience hospitality around the globe with our five incredible brands, • Family Meals are shared daily, • Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition, • Dining discount, enjoy exclusive discounts across the Azumi group, worldwide! Our Commitment to Inclusivity At ROKA, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at ROKA offers more than just a job, it's an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence. It's a place where passion meets opportunity, and where every team member is valued for their contribution.

Summary: As part of the Housekeeping team, the Assistant Housekeeping Manager is proactively anticipating every guest’s needs and expectations. Assistant Housekeeping Manager must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, he/she is held fully accountable for the quality of their guests’ experience in Staterooms and public areas. Furthermore, Assistant Housekeeping Manager is responsible for the operational management of all Housekeeping functions for top suites/lofts, assigned decks and daily operational aspects and the cleaning activities of public/crew areas including the pool deck. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Responsible for meeting or exceeding all KPIs that are directly influenced by this role. 2. Ensures ROYAL WAY, Safety, Environmental and other company policies and standards are consistently maintained. 3. Maintains constant front-of-house presence and utilizes the stateroom/suite inspection processes in accordance with company standard operating procedures. 4. Ensures staterooms/suites and Lofts (Oasis/Quantum class only) are maintained to brand standards, including cleanliness, maintenance, presentation, collateral, and general set up standards for daytime and evening/turndown service. 5. Oversees the Bell station during peak times and when scheduled in accordance with company standard operating procedures. Ensures feedback is delivered in constructive and appropriate manner with emphasis on positive reinforcement. 6. Supervises all cleaning processes in the public/crew areas and at the Pool Deck. Inspects cleaning preparation to maintain quality standards and sanitation regulations about public areas. Monitors the care, use and maintenance of all equipment, machinery, supplies, etc. 7. Works in conjunction with Housekeeping Manager to Supervise and monitor luggage handling process for smooth Embarkation and Disembarkation process. 8. Directs, coaches, supports, supervises, and evaluates (in conjunction with the Assistance Executive Housekeeper/ Executive Housekeeper) the performance of all direct reports. 9. Manages the assignment of duties, responsibilities, and workstations to his/her staff. Observes and evaluates staff and work procedures to ensure quality standards and services are met. 10. Presents any overtime needs to Executive Housekeeper for a final approval. 11. Collaborates with the Housekeeping Manager and Executive Housekeeper to review the requirements of the day’s schedule. 12. Provides prompt inputs/ feedback to Housekeeping Administrator to update the guest log. To ensure all guest issues are recorded and resolved in a timely manner. 13. Will host a daily pre-shift meet with direct reports to review the upcoming day, any changes and/or revisions to programming based on itinerary, and weather conditions. 14. Will be responsible for auditing crew timecards. 15. Attends meetings, training activities, courses and all other work-related activities as required. 16. Is responsible for conducting daily inspections in the areas assigned. 17. Is responsible for filling out performance evaluations. 18. Responds to guest concerns in a considerate, professional, and positive manner by showing empathy and listening actively. Takes ownership of guest concerns, by following-up and ensuring complaints are resolved to the guest’s satisfaction. 19. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, to assist guests and crew with inquiries. 20. Responsible for Sanitation Logs and SQM Logs. 21. Achieving ratings/targets that are set by the company. 22. Perform inventories of linen, amenities etc. once a month or as often as needed. 23. Conduct /oversee on-the-job trainings with new hire subordinates or employees on cross training. 24. Responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment. 25. Creates and submits requisitions, views requisition estimates for product replacements, supplies, purchases, etc. and forwards to the Executive Housekeeper for final approval. 26. Conducts constant workstations/locker inspection to ensure items are correctly stored to minimize deterioration and waste. 27. Provides first line supervision to ensure speed and accuracy of services in accordance with The Royal Way.

Job Title: Professional Commercial Cleaner Job Description: We are currently seeking a dedicated and detail-oriented professional Cleaner to join our team. The cleans are in west London 6am-8am 3 days a week. The ideal candidate will be passionate about delivering high-quality cleaning services and committed to exceeding our clients' expectations. 1. Perform cleaning tasks according to established standards and procedures, ensuring that all assigned areas are thoroughly cleaned and sanitised., 2. Carry out a variety of cleaning duties, including but not limited to vacuuming, mopping, dusting, and disinfecting surfaces., 3. Clean and sanitise bathrooms, kitchens, living areas, and other spaces in residential, commercial, and industrial settings., 4. Handle specialised cleaning tasks such as Airbnb turnovers, and domestic cleaning, 5. Maintain cleaning equipment and supplies, ensuring they are kept clean, organised, and in good working condition., 6. Follow safety protocols and use appropriate cleaning agents and equipment to prevent accidents and ensure a safe working environment., 7. Communicate effectively with clients and team members to ensure that cleaning requirements are understood and met. Requirements: • Previous experience in professional cleaning for at least 1 year required., • Strong attention to detail and a meticulous approach to cleaning tasks., • Excellent time management and organisational skills., • Ability to work independently and as part of a team., • Good communication skills and a positive attitude., • The ability to perform cleaning tasks requiring bending, lifting, and standing for extended periods., • Must live in London, UK, • Must be eligible to work in the United Kingdom, • Must be punctual and professional when representing Auristine Group Ltd at all times. Benefits: • Competitive hourly rate based on experience and performance., • Flexible working hours and scheduling options., • Opportunities for training and career development., • Joining a dynamic and supportive team committed to excellence and client satisfaction. How to Apply: If you are passionate about cleaning and dedicated to delivering exceptional service, we want to hear from you! Please submit your CV and a brief cover letter outlining why you would be a great fit for this position We thank all applicants for their interest in joining Auristine Group Ltd. Only those selected for an interview will be contacted. Company Overview: Auristine Group Ltd is a premier cleaning company based in London, specialising in residential, commercial, and industrial cleaning services. We take pride in delivering exceptional cleaning solutions tailored to meet the unique needs of our clients. From Airbnb cleaning and domestic cleaning to post-construction cleans and office cleaning, we offer a comprehensive range of services to ensure that every space shines. Let's connect!

STARTING TOMORROW Location: London Hours: 10am - 1pm 3 hours per day, 7 days per week (21 hours per week) Pay: 13.50p/h About the Role We are seeking an experienced, professional, and detail-oriented Luxury Residential Cleaner to maintain a prestigious private apartment to an exceptional standard. This is a permanent role for someone who takes genuine pride in delivering immaculate results and understands the expectations of high-end residential clients. Key Responsibilities • Clean and maintain all rooms to a luxury standard., • Dust and polish delicate and high-value surfaces with care., • Vacuum and mop all flooring using appropriate cleaning methods., • Clean and sanitise kitchens, bathrooms, and living areas., • Make beds and ensure bedrooms are presented to a hotel-quality finish., • Empty bins and replenish household essentials where required., • Report any maintenance issues or damaged items immediately., • Follow client preferences and maintain strict confidentiality., • Ensure the property is consistently presented to the highest possible standard. Essential Requirements • Previous experience cleaning luxury homes, premium apartments, hotels, or private residences., • Exceptional attention to detail., • Professional, trustworthy, and reliable., • Excellent time management and organisational skills., • Able to work independently with minimal supervision., • Strong communication skills., • Right to work in the UK. Desirable • Experience working with high-net-worth or VIP clients., • Knowledge of caring for luxury finishes, marble, natural stone, premium wood, designer furniture, and specialist appliances., • Ability to identify when specialist cleaning products and techniques are required. What We’re Looking For We’re looking for someone who notices the small details that others miss. The successful candidate will have a strong work ethic, present themselves professionally, respect client privacy, and consistently deliver a five-star standard of cleaning. If you’re passionate about excellence and have experience maintaining luxury properties, we’d love to hear from you.

• Previous experience as a Housekeeping Office Coordinator in a 5-star hotel is essential., • Good working knowledge of the Opera Property Management System (PMS)., • Flexible to work both morning and evening shifts, including weekends and public holidays when required., • Previous experience as a Housekeeping Floor Supervisor is highly desirable., • Excellent communication and organisational skills., • Ability to work well under pressure in a fast-paced luxury hotel environment., • Strong attention to detail and commitment to delivering exceptional guest service., • Confident in coordinating housekeeping operations and communicating effectively with the Front Office, Engineering, and other hotel departments. Key Responsibilities: • Coordinate the daily operations of the housekeeping department., • Update room statuses accurately using the Opera PMS., • Handle guest requests and ensure they are communicated promptly to the housekeeping team., • Maintain housekeeping records, reports, and administrative documentation., • Liaise with the Front Office and other departments to ensure rooms are ready on time., • Support the Executive Housekeeper and Assistant Housekeepers with administrative and operational duties., • Assist with staff scheduling, attendance records, and daily task allocation., • Ensure the highest standards of cleanliness, efficiency, and guest satisfaction are maintained at all times.

this is an Apprenticeship - which means you'd be working as a housekeeper as normal in the hostel but doing some additional studies leading to a qualification? We believe this represents an excellent opportunity to: (1) Work in a Kensington/Chelsea hostel/hotel (2) Gain a highly respected vocational qualification: You must be willing to be considered to be take on as an Apprentice and work and study at the same time. WORK Housekeeping is responsible for ensuring all rooms and bathrooms are cleaned and kept immaculate. It is hard work but very rewarding in that you will improve: • your English/ communication skills, • your team-working skills, • your social skills and confidence, • gain experience in the hospitality environment As time allows and based on your appetite we will also train you up on: -reception to help cover breaks and also potentially to move over if when a position opens up • maintenance so you can help with basic maintenance And get to explore London living on one of the best areas - Kensington and Chelsea. You'll make friends for life in the hostel too. You must be a hard-working, happy to clean and reliable - and have a good eye for detail.] The housekeeping position involves doing a total of 5 shifts per week which can be between 4 and 8 hours per day depending on how busy we are. These are approximate hours and you might more or less depending on how busy the hostel is e.g. more on weekends less on weeekdays generally. STUDY / HOSPITALITY QUALIFICATION You would study towards a Hospitality Team Member Apprenticeship Level 2. This is a 12 month course which we will pay for and will pay you to do 3 hours study per week – outside of your working hours. Remuneration Package For this role we offer a comprehensive live-in package which allows travellers to parachute easily into London life comprising: • Starting pay will be the minimum wage for an apprentice (currently £8) and will be dependent on your skills and experience., • Free accommodation and free breakfast and food, • monthly bonus for excellence behaviours / going above and beyond, • accommodation in a dormitory (of course you can opt not to live in the hostel);, • use of laundry facilities (to wash and dry your clothes and bed linen);, • free breakfast and free food to cook your own lunch and dinner;, • free fast wifi, • there is also free food available at other times to e.g. cook lunch/snacks. This includes basic foodstuffs such as bread, milk, pasta, rice etc If there's anything else you want ordered that you eat then as long as it’s reasonable and basic we'll buy it. You will improve: • your communication skills, • your team-working skills, • your social skills and confidence, • gain managerial experience in the hospitality environment And you'll get to explore London living on one of the best areas - Kensington and Chelsea. You'll make friends for life in the hostel too. Please let me know if this of interest and if so we can progress to a WA video call.

Full-Time | Temporary Ongoing | Immediate Start New Source Recruitment is currently recruiting experienced Room Attendants to work in some of London's most prestigious 5-star hotels. If you take pride in delivering exceptional standards, have previous hotel housekeeping experience, and are looking for consistent full-time work, we'd love to hear from you. What you'll be doing: • Cleaning and servicing guest bedrooms and bathrooms to luxury hotel standards., • Replenishing amenities, towels and linen., • Ensuring rooms are presented impeccably and ready for arriving guests., • Reporting maintenance issues and lost property., • Working efficiently while maintaining outstanding attention to detail., • Following all hotel health, safety and hygiene procedures. Requirements: • Previous experience as a Room Attendant in a hotel (5-star experience is highly desirable)., • Excellent attention to detail and a commitment to high standards., • Reliable, hardworking and able to work well within a team., • Good level of spoken English., • Full right to work in the UK (essential)., • Ability to work full-time hours, including weekends where required. What we offer: • Full-time, temporary ongoing agency work with regular hours., • Opportunities to work in some of London's most prestigious 5-star hotels., • Competitive hourly pay plus service charge., • Weekly pay., • Paid holiday entitlement., • Meals provided whilst on shift., • Daytime and evening shifts available., • Supportive and friendly recruitment team., • Long-term opportunities with leading luxury hotel brands. If you're an experienced Room Attendant looking to build your career in luxury hospitality, we'd love to hear from you. Apply today and one of our recruitment consultants will be in touch.