Engage with customers to understand their requirements and advise them on the most suitable tools and building supplies, clearly explaining product capabilities and limitations.
Quote accurate prices, credit terms, delivery timelines, and payment arrangements; coordinate the delivery and installation of goods when needed.
Follow up with customers post-sale to ensure satisfaction, resolve any issues, and encourage repeat business.
Stay up to date with industry trends, product advancements, and customer feedback to suggest improvements in our offerings or service delivery.
Maintain accurate records of sales, customer interactions, and accounts, ensuring all documentation is updated and accessible.
Handle customer complaints professionally and promptly, working toward effective and satisfactory resolutions.
Collaborate with marketing and operations teams to support promotions and product launches.
- Experience
- Required
- Employment
- Full-time
- Salary
- £31,000 – £42,000 yearly
- Starting time
- Immediate start!
31 Greengate Street, ST16 2HY, Stafford
Building materials store • 1-10 Employees
Hiring on JOB TODAY since September, 2025
BD TOOLS is a building materials store that has been providing the best tools and building supplies in the UK since 2002. Our team is made up of experienced professionals who are dedicated to supporting our customers with their building nee
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