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Salary: £28,000 per annum Expected Hours: 20 – 50 per week Dependent on function ( averaging 45 hours per week ) Reports to (role): Licensee ** Main purpose of the role:** To oversee the daily operations & ensure the smooth running of our social club and all functions and events whilst delivering the highest quality of service to our customers. Managing a team of staff. ** Key responsibilities:** 1. Overseeing the daily operations and ensuring the smooth functioning of our social club, including Rotas, liaising with payroll to ensure staff are paid on time. 2. Managing and leading a team of staff ensuring full cover is provided at all times dependant on function. 3. Recruit and train new employees on policies, procedures and standards expected. 4. Motivate and offer support to your team, ensuring each customer is offered the highest level of service. 5. Be innovative, approachable, and have the ability to quickly build rapport with our customers. 6. Looking at new ways on how to improve customer satisfaction and increase sales ( upselling, etc) 7. Maintaining a clean visual of the bars showing what is on offer. 8. Cellar management including pipe cleaning. 9. Ensuring compliance of health and safety and fire regulations within the workplace and maintain high standards of hygiene throughout the club. 10. Ensuring all aspects of stock control from order to delivery while maintaining a minimum amount of stock ( depending on function) liaising with the licensee at all times. 11. Following all till and cashing up procedures ensuring all staff are following these correctly. 12. Work with the commercial team to promote & deliver the setup of events & functions, communicating and reporting back on how the event went. 13. To be flexible at all times and available to work throughout the week including weekends. ** Skills / Experience / Qualifications:** • Previous Bar Management/Assistant Management experience required. • Have a full understanding of the licensing law along with any other relevant legislation. • Have a ‘Can do’ attitude and not afraid of getting ‘stuck in’. • Excellent leadership and team management skills. • Ability to multi task and prioritize tasks effectively • Ability to work in a fast pace environment and handle pressure, due to having several rooms that regularly get booked out. ** Key Stakeholders:** • Licensee • Club Directors/ Board
Job Description Senior Hand Therapist Rowley Hall Hospital, Stafford We have an exciting opportunity for an experienced Senior Hand therapist, who is passionate about delivering excellent standards of care, to join our committed Physiotherapy Team at Rowley Hall Hospital. Where you'll be base...
Job Description Staff Nurse – Rowley Hall Hospital We have a fantastic opportunity for a driven and self-motivated Registered Nurse to join our team at Rowley Hall Hospital. Rowley Hall has a 13 bedded inpatient ward and a 10 pod day surgery unit. You will have the opportunity to work between th...
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Here's what you'll be doing We are looking for a Customer Resolution Manager to join our Complaint Handling team supporting our UK Solutions business. This is a 12 month fixed term contract and will ...
We're looking for an experienced cruise customer service professional to join a growing cruise agency as a Cruise Customer Support Advisor. This fabulous, fully home-based role offers a Monday ...
If so, we want you to join our client's team as a Customer Support Agent! About Our Client: Our client is a world-leading company committed to fostering a great atmosphere within their office. At our ...
Proven experience of a similar role within customer support. * Organised and able to prioritise work load. * Customer orientated * Able to work as part of a team. Job Offer * A competitive salary ...
Have first class approach to customer support and be focused on achieving maximum customer satisfaction. * Be able to set targets and manage KPI's and lead a team to a world class performance. The ...
Customer Service/ Sales Support Part Time- 20 hours per week £15,000 Per Annum Burtwood - Office Based Permanent Duties * Assisting the sales team and manager in a range of sales administrative ...
You will be providing customer support including, but not limited to delivery updates, problem-solving, feedback, complaint handling, shortages, damages etc...You will require a good telephone manner ...
The successful candidate will support the Sales and Service teams, ensuring customer queries and orders are dealt with promptly and accurately. Day to day of the role: * Answer customer enquiries via ...
... customers a used motorbike with total peace of mind in terms of its quality ... This is supported by our Excellent Trustpilot rating. Superbike Factory has grown significantly in ...
They currently have an amazing opportunity for a Customer Service Executive to join their friendly ... queries and support. General duties will entail: * Diagnosis and solving of technical issues
... Supporting the Manager with dealing with customer complaints • Supporting other departments during holidays • Attending open days Skills and Experience • Experience of working within a ...
The purpose of the Customer Service Executive is to support the Personal Car Buyers and Customers with the administration of the entire car buying process, including after care customer service. The ...
Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support ... customer satisfaction rating allows us to transform land into thriving spaces. We're also proud ...
We are looking for a Sales Administrator to support the Internal Sales Managers with good service and admin support delivering excellent customer service.Main duties include: * Processing a high ...
Support with all special projects for your customer ensuring deadlines are met * Manage the customer back-order reports and ensure SLAs are met - work closely with procurement and operations to ...
You will be the 1st line of contact for our clients customers, who will be looking for an approachable, confident and helpful individual who is interested in helping support in a friendly manner.You ...