Trabajos client services manager en StaffordCrear alertas

Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 100,000 employees and operate in 48 countries. Job Title: Contract Support CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join our team. The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business Unit. Understanding, anticipating and delivering to customer needs, achieving results within quality and time constraints. RESPONSIBILITIES Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature, priority of faults based on information provided by the client Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders Managing the supply chain and drive them to attend within required SLA's Driving the engineering team to attend to all callouts within required SLA's To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance to the contract scope and not outside of this Raise and assign work orders to relevant resources Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations Promote and maintain CBRE culture throughout teams Monitoring calls received from the customer through to call completion and updating records Allocation of internal engineers to call outs and maintenance visits, driving the engineering team to attend to all callouts within required SLA's. Ensure QHSE documentation is maintained and readily available using company systems Manage system as a key user on site including PPM records, reactives and reporting Promote and maintain company culture throughout the team Maintain people records such as new starters, leavers, general staff changes, contact details, etc Effective communication with all levels of internal teams and external customers Familiar with daily operations and the specific scope of the contract Undertake any other duties as requested by the Contract Manager, Lead Contract Support, or Finance & Contract Support Manager PERSON SPECIFICATION Education Good basic education to GCSE (or equivalent standard), which will include an English and Maths qualification. Education to A-Level/HNC standard would be beneficial Training Very proficient in the use of Outlook, Word, Excel, Access and PowerPoint. Excel skills to include basic functions, v-lookups, etc. Experience of using Dynamics, Concept, Maximo. Experience Experience of a similar customer facing role in a medium-sized business. Well-developed communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities. Aptitudes Excellent command of the English language demonstrated through good verbal and written communication. Must be detail conscious, accurate and methodical in approach. Strong organizational and communication skills Able to work systematically and use own initiative. Able to work on more than one task at any given time. Must demonstrate strong interpersonal skills and be able to work as part of a team as well as independently. Character Must demonstrate a strong sense of customer focus, and promote a sense of team spirit and good morale within the office. Reliable, able to complete work within required time frame and manage own deadline requirements. Calm manner able to work under pressure and against rapidly changing demands and priorities. Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required

Our client is expanding! They’re looking for skilled Machine Operatives with highways experience, excavator operation expertise, and tree work knowledge to join their growing team. If you take pride in working outdoors, maintaining green spaces, and supporting the UK’s infrastructure, this is the role for you. Location: Staffordshire, West Midlands, East Midlands, Yorkshire & Surrounding Areas Salary: £30,000 – £50,000 per annum (DOE) Hours: Minimum 40 hours/week | Night shifts with bonus About the role As a Machine Operative, you’ll play a key role in maintaining highways and supporting arboricultural works. Your responsibilities will include: Operating excavators, tractors, and other machinery for vegetation clearance and maintenance. Performing ditch works and trial hole excavations to support highways infrastructure. Grass cutting using tractors, flails, bank mowers, ride-on mowers, and handheld equipment. Tree and hedge maintenance, including hazardous tree removals and ensuring sign visibility. Supporting Arborist Climbers and Grounds Teams where necessary. Delivering ad-hoc planting schemes and bespoke landscaping projects. Preferred experience Highways maintenance background (Desirable) Excavator operation (360 up to 10t) Tree work experience (Arborist or Groundsman) (Desirable) Excavators with tree shears & mulchers (Desirable) Fastrac with sidearm & front deck (Desirable) HGV Class 1 (Desirable) Useful qualifications (Training provided where necessary) CSCS / CPCS / NPORS Highways Passport / ROLO Lantra Brush Cutter / Strimmer NPTC Chainsaw: CS30, CS31a, CS31b, CS38, CS39 MEWP Chainsaw: CS47 NPTC Woodchipper IPAF – MEWPs Operator 360 (up to 10t) What they offer Competitive hourly rate + night shift bonus. Salary £30,000 – £50,000 per annum (DOE). Full PPE and equipment provided. Ongoing training and industry certifications. Supportive team culture focused on safety and sustainability. Guaranteed time off over Christmas. About the company Our client specialises in highways vegetation management, delivering services nationwide. From precision tree work and large-scale grass cutting to seasonal maintenance and full vegetation clearance, they ensure safety and sustainability across every project. 90% of their operations take place at night, with occasional daytime work. Ready to join a high-performing team and build a long-term career? Apply today and help them keep the UK’s highways safe and green! How to apply eRecruitSmart is advertising this role on behalf of the hiring company. By applying, your CV will be reviewed and forwarded to the hiring manager responsible for this vacancy. You must currently reside in and have the right to work in the UK, and live within a reasonable commute to the role. Please ensure your CV includes your location and contact details, otherwise you may not be considered. Only suitable applicants will be contacted. We look forward to receiving your application

Location: Stafford (with customer visits as required) Salary: £38,000 – £45,000 per year Bonus: £5,000 – £12,000 (performance‑based) Car Allowance: £4,000 – £5,000 Job Type: Full‑time, Permanent About the Company We are a UK‑based specialist manufacturer of electrical wiring harnesses and cable assemblies, supplying customers across the automotive, off‑highway and industrial sectors. Operating in a high‑mix, low‑volume manufacturing environment, the business is supported by extensive semi‑automated and automated production capability. The company has a strong and loyal customer base and is focused on increasing its share of wallet by becoming a long‑term, preferred supply partner. The Role This isnot a traditional sales role. As Client Relationship Manager, you will be responsible for developing and growing revenue within an established customer base. The role is centred on building trusted relationships, understanding customer requirements and identifying opportunities to expand the range of products and services supplied. There is no cold calling or new‑business hunting. Success in this role comes from long‑term account development, collaboration and commercial insight. Key Responsibilities • Grow revenue within existing customer accounts, • Build and manage relationships with key customer accounts (top 50), • Identify additional products or services customers are sourcing elsewhere, • Support and follow up on quotation and pricing activity, • Visit customers as required to strengthen relationships and understand needs, • Work closely with engineering, production and internal support teams, • Maintain structured account plans and track opportunities effectively About You You will have experience in a manufacturing, engineering or technically‑focused environment and enjoy working closely with customers over the long term. You will typically: • Have experience in account management or customer development, • Communicate confidently with engineers, buyers and technical stakeholders, • Understand technical products (e.g. cable assemblies, electronics, mechanical or engineered components), • Be commercially aware and able to spot growth opportunities, • Be organised, structured and process‑driven, • Prefer relationship‑building over aggressive or transactional sales Backgrounds That Fit Well • Cable assembly or wiring harness manufacturing, • EMS / PCB assembly, • Automotive Tier 1 or Tier 2 suppliers, • Engineering subcontract manufacturing, • Technical or industrial distribution What This Role Is Not • Not a cold‑calling sales position, • Not suitable for non‑technical sales backgrounds, • Not a software or SaaS sales role, • Not appropriate for candidates without exposure to engineering or production environments Package & Benefits • Salary: £38,000 – £45,000, • Bonus: £5,000 – £12,000 based on account growth, • Car Allowance: £4,000 – £5,000, • Laptop, mobile phone and pension, • Supportive, hands‑on manufacturing environment

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