Senior Events Assistant - 5 Hertford Street - London

RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are currently seeking a Commis Waiter to join our team at Nico’s restaurant. Why work with us as a Commis Waiter? • Salary of £32k per annum, • 28 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex., • Monthly well-being days with our in-house Masseuse, Reflexologist, and Chiropodist., • Private medical + dental insurance with BUPA., • Employee Assistance Programme, • Online retail discounts, • Workplace nursery scheme., • Cycle to Work Scheme., • Eyecare & glasses vouchers., • Recommend a friend bonus of £1,000., • Freshly prepared meals whilst on duty., • And more! Working Hours: • 45 hours per week, working on a rota basis, • Earliest shift starts at 10am & latest finish is 12am, depending on business needs, • Mondays off, plus one additional day off per week What you will do: • Strong knowledge of the menu and service styles to support excellent guest service, • Maintain table settings and mise-en-place standards before, during, and after service, • Assist the Head Waiter and Chef de Rang to ensure smooth and efficient service What are we looking for? • Previous experience in a similar role, and type of establishment is beneficial, • Friendly, approachable and professional manner Bring your culinary passion to life and provide unforgettable dining experiences to our members – apply today and become part of the team at Nico’s.

RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are currently seeking a Kitchen Production Assistant to join our team at our state of the art; exceptionally equipped production kitchen located near Battersea. The company benefits our Kitchen Production Assistant will receive are: • 33 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical & dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • 20% discount at Birley Bakery, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of our Kitchen Production Assistant are: • Assist with sandwich preparation and assembly, • Weigh and portion ingredients accurately according to recipes., • Operate equipment for pressing crackers and other baked goods., • Pack and label baked products for distribution., • Operate our hydroprocess cutting machine, cutting refined and high standard chocolate and pastries., • Maintain a clean and organized workspace, following food safety standards., • Support chefs with any additional tasks required during production The Experience & Qualifications required of our Kitchen Production Assistant are: • A proactive team player with a positive attitude., • Strong attention to detail and ability to follow instructions., • Comfortable working in a fast-paced kitchen environment., • Previous experience in food production or hospitality is a plus, but not essential. Working Hours: • On a rota basis 5 days out of 7, • Shifts from 8am-6pm / 9am-7pm

RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are currently seeking a Waiter to join our Ground Floor Restaurant team at 5 Hertford Street. Why work with us as an Waiter? • Salary of up £37,700,00 per annum + discretionary service, • 33 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex., • Monthly well-being days with our in-house Masseuse, Reflexologist, and Chiropodist., • Private medical + dental insurance with BUPA., • Employee Assistance Programme, • Online retail discounts, • Workplace nursery scheme., • Cycle to Work Scheme., • Eyecare & glasses vouchers., • Recommend a friend bonus of £1,000., • Freshly prepared meals whilst on duty., • And more! Working Hours: • Shifts are between Monday- Friday, • The club is closed on Sundays, Bank Holidays and throughout Christmas each year. What you will do: • Deliver a friendly, efficient, and professional service at all times to members and their guests., • Maintain a strong knowledge of the menu and service styles to effectively support and guide guests., • Assist the Head Waiter in providing seamless food and beverage service, ensuring a high-quality dining experience. What we are looking for? • Experience of working in a luxury hotel, restaurant or private member’s club advantageous If you feel that you have the experience and skills to join us as a Waiter at 5 Hertford Street then apply by forwarding your up to date CV together with a covering letter to the link below.

RB Holdings is a growing hospitality group shaping some of the most distinctive private members’ clubs and food businesses in London and New York. Founded by Robin Birley, our businesses are built on discretion, craftsmanship, and deeply personal service - delivered by teams who take pride in doing things properly. Our London portfolio includes 5 Hertford Street, Oswald’s, and Birley Bakery and Chocolate Shop in Chelsea. In 2025, we expanded internationally with the opening of Maxime’s, alongside a new Birley Bakery in New York City. We are currently seeking a Sommelier to join our Ground Floor Restaurant team at 5 Hertford Street. Why work with us as a Sommelier? • Salary of £38,700,00 per annum + discretionary service, • 33 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex., • Monthly well-being days with our in-house Masseuse, Reflexologist, and Chiropodist., • Private medical + dental insurance with BUPA., • Employee Assistance Programme, • Online retail discounts, • Workplace nursery scheme., • Cycle to Work Scheme., • Eyecare & glasses vouchers., • Recommend a friend bonus of £1,000., • Freshly prepared meals whilst on duty., • And more! Working Hours: • Shifts between Monday – Saturday, • The club is closed on Sundays, Bank Holidays and throughout Christmas each year. What you will do: • To create a seamless journey & outstanding wine experience for guests., • Provide knowledgeable advice to guests on wine selection in a professional and friendly manner and serve all drinks with accuracy and attention to detail., • Take orders for cocktails, aperitifs, spirits, wines, liquors, and soft drinks, attending to guest needs. What are we looking for? • Experience of working in a luxury hotel, restaurant or private member’s club advantageous in a similar role., • Organised, professional with excellent people skills., • Level 2 WSET Qualification advantageous

Events Assistant Kings Cross St Pancras We are looking to recruit an energetic Events Assistant for our beautiful meeting and events space at Derbyshire House, in Kings Cross St Pancras. Derbyshire house is very well known in the industry to be one the most versatile location for all types of events, corporate and private alike. The venue is made of 11 modern meeting rooms and a rooftop terrace, hosting a wide range of events; from large corporate meetings to the wedding reception and much more. The ideal Events Assistant will come from an operational role either within Hotels, Conference/Events operations, or within a corporate establishment. Although this is predominantly a Monday to Friday role, the candidate needs to be however flexible and happy to work during the weekend, whenever required. The Events Assistant will be able to deliver exceptional customer service and will be experienced in running corporate functions. The ideal Assistant will: • Ensure that the meeting spaces are set in accordance with the information supplied on function sheets., • Maintain a clear channel of communication with Kitchen and all other departments liaising and coordinating the functions alongside the Events Manager., • Set/reset the meeting rooms when required. Ensure that they are left in a presentable condition at all times., • Provide the highest level of service to our guests., • Connect and build rapport with guests at every possible opportunity. Going the extra mile for return clients., • Ensure cleanliness is up to standards at all times., • Open and close meeting spaces as per procedures when needed., • Ensure the highest level of food safety by following the health and safety procedures in place., • Make sure food is transported in a safe manner, avoiding cross-contamination., • To contribute to the team with a positive and optimistic attitude and problem-solving mindset., • Maintain appropriate standards of personal conduct, dress, hygiene, uniforms, appearance, and posture. To be considered the candidate must: • Be able to work under pressure with others calmly, courteously, and methodically., • Have an excellent command of English, both verbally and written., • Experienced in Laying up., • Be super well organised and very efficient., • Be experienced in a similar position., • Be passionate about the events industry. We are looking for an individual willing to invest in a long-term commitment and keen to grow and learn. If this is you, don’t wait any longer, send your cv to us today.

Sales Event Manager Inspired By: Head of Events Supported By: Junior Events Assistant Events Coordinator We curate beautiful spaces with vibrant atmospheres for great times. As our Sales Events Manager at Incipio, you'll bring energy and experience to the team. You'll have a proven track record managing event budgets of £50k+, overseeing venues with capacities of 500+, and working confidently with corporate clients to deliver exceptional private hires, from day delegate conferences to weddings and everything in between. You'll play a key role in driving event sales and bringing unforgettable experiences to life, managing every detail from initial enquiry to final execution. With a sharp eye for detail and a passion for people, you'll work hand in hand with our venue teams to deliver seamless, standout events that wow our guests and smash your sales targets. This is an operational and hands on role that requires flexibility in your working week, as a HQ team we don't subscribe to a 9-5 working day and work to the business needs. What You'll Be Getting Up To: Drive event sales, managing both proactive outreach and inbound enquiries to maximise bookings and build new business. Own the full event journey, from first enquiry to final execution, ensuring every detail runs smoothly. Plan and deliver private, corporate events and Weddings with confidence, creativity, and precision. Oversee and develop two direct reports, supporting their growth and ensuring team targets are met. Build strong relationships with clients, vendors, and industry partners to encourage repeat bookings and referrals. Respond quickly and professionally to enquiries, host site visits, and create bespoke proposals and contracts. Champion the client experience from the first call to the final follow up, always reflecting Incipio's values and service standards. Maximise sales opportunities by upselling venue features and additional services. Keep online listings up to date, ensuring photos, descriptions, and promotions are current. Represent the brand at exhibitions and showcases to promote the group and its venues. Manage CRM data and event admin, keeping all enquiries, details, and invoices accurate and up to date. Collaborate with Operations and our Team Mates at venue to coordinate menus, tastings, schedules, layouts, and supplier logistics. Ensure each venue is fully prepared for every function, delivering seamless, standout experiences every time. Manage invoices and payment schedules, working collaboratively with our finance team. Who You'll Be: A hospitality professional with at least 3 years of event sales management experience, confidently delivering events for 500+ guests and managing budgets over £50k. Proven in handling corporate bookings, including full venue hires, conferences, brand activations, and private dining events. Comfortable working with CRM systems to drive sales performance, ideally with experience in Salesforce and DesignMyNight. Background in hospitality within an agency, bar and restaurant group, or hotel environment. Skilled in managing third-party relationships and supplier partnerships to uphold operational quality. An excellent communicator who builds rapport quickly with clients, stakeholders, and internal teams. Detail driven and highly organised, ensuring accuracy and flawless event delivery. Commercially minded with a focus on revenue growth, pipeline management, and conversion success. A supportive leader who fosters a culture of development and collaboration within the team. Motivated, proactive, and resilient when working toward ambitious sales targets and business goals. Benefits \& Best Bits Comission structure incentives Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Role Purpose: The Communications, Events Guest Experience Manager is responsible for the restaurant's brand image, guest relationship quality, and community development across both B2C (end guests) and B2B (partners, companies, conciergeries, hotels, agencies, etc.). The role ensures a consistent guest experience before, during, and after the visit, while driving brand visibility and commercial opportunities through communication, events, and external relationships. He/She acts as a bridge between operations, local management, the France Communication team, and relevant central teams, supporting commercial performance, reputation, and brand consistency. Reporting Line Hierarchically reports to the Restaurant General Manager for all activities related to: • Guest experience B2C, • B2B relationships and partnerships, • Groups, events, and privatizations, • Complaints and sensitive guest situations, • Revenue development through events and corporate segments Functionally reports to the Communication Manager France for: • Communication strategy, • Brand image and positioning, • Content, social media, and communication materials, • Campaigns, launches, and marketing initiatives, • Brand tone of voice and visual consistency Key Responsibilities 1. Guest Experience \& Relationship (B2C) ● Ensure a premium guest experience at every touchpoint (before, during, and after the visit). ● Manage special requests, VIP guests, complaints, and guest feedback with responsiveness, diplomacy, and professionalism. ● Monitor online reviews and booking platforms (Google, TripAdvisor, TheFork, etc.) and coordinate responses. ● Implement guest loyalty actions (guest database, invitations, targeted communications, events). ● Analyze guest feedback and propose continuous improvement actions for the guest journey. 2. Guest Relationship, Events \& Business Development (B2B) ● Develop and maintain relationships with local partners: hotels, conciergeries, companies, event agencies, clubs, institutions. ● Identify new B2B collaboration opportunities (groups, corporate events, privatizations). ● Manage and follow up on group, event, and privatization requests in coordination with operations teams. ● For all privatization requests, systematically coordinate with the central privatizations team to ensure alignment on processes, commercial conditions, and group standards. ● Represent the restaurant at external events, networking occasions, and local initiatives. ● Contribute to revenue growth through groups, privatizations, and corporate segments. 3. Communication \& Brand Image ● Manage the restaurant's online and offline communication in coordination with the Communication Manager France, in line with brand identity. ● Coordinate content creation and publication (social media, internal materials). ● Ensure all restaurant information is accurate and updated across digital platforms. ● Roll out centrally defined campaigns, launches, and brand initiatives at local level and nurturing partnerships. ● Ensure consistency of tone, visuals, and brand positioning across all touchpoints. 4. Events \& Community Engagement ● Support the organization of internal events (special evenings, collaborations, launches, thematic experiences). ● Contribute to creating attractive experiences that strengthen the restaurant's community. ● Develop local brand awareness through strategic partnerships and targeted activations. ● Coordinate between guests, partners, operations teams, and relevant central teams during events. 5. Internal Coordination ● Work closely with Management, Floor teams, and Kitchen to ensure operational feasibility of guest and event requests. ● Regularly share guest insights, market feedback, and business opportunities with management. ● Support floor teams during high-volume services or VIP presence when needed. Key Performance Indicators (KPIs) ● Revenue from events, privatizations, and groups related customer satisfaction ● Conversion rate of event inquiries into confirmed bookings ● Social media growth and engagement rate ● Number of new B2B partners activated Ti aspettiamo !

We are an award-winning live music venue based in South London. As a venue, we pride ourselves on having an innovative and creative approach to what we do, and through this, we are growing quickly as a team, with a solid and sustainable base. Due to this continued expansion, we are now on the lookout for a music assistant to come in and assist the current music team. The successful candidate will have experience working in a music/promotions setting and have a huge interest in booking and promotion, as well as music-related social media. They will be aware of developments at the forefront of music, arts and culture and excited by the opportunities and challenges of developing a renowned music programme/venue. ROLES AND RESPONSIBILITIES Day to day ● Managing social media platforms, including Instagram, TikTok, and Facebook ● Coming up with/creating original pieces of content for social media channels ● Creating mailers on our mailing platform ● Creating adverts on Meta ● Researching new artists, bands, brands & promoters that are suitable for the venue ● Negotiating deals for music events on behalf of the venue ● Setting up events online (creating ticket links, event pages, uploading onto our website and other listing sites) ● Working with the wider programming team to develop a rounded programme of music, arts, corporate and community content. ● Setting up events online (creating ticket links, event pages, uploading onto our website and other listing sites) ● Stage/event management on some event days ● General venue development and input ● Communicating with our ticketing partners PERSON SPECIFICATIONS ● Experience in developing and implementing a coherent music programme for a similar organisation(s). ● A commitment to championing diversity and representation, with a knowledge of a diverse range of genres and cultures and a demonstrable ability to work with people from a wide variety of backgrounds. ● Understanding of the demands and challenges faced during organisational change. ● Outstanding interpersonal skills. ● Experience maintaining relationships with music industry clients. ● Experience with and understanding of social media and event marketing tools. ● Organised and self-motivated, with the ability to work across a range of events simultaneously and work within tight deadlines. ● Excellent organisational, administration and communication skills. ● Ability to make continuous improvements to administrative processes. This role requires someone with previous experience working within a music role. Preferred roles include event promotions, booking, and music social media management. It is essential for social media & programming to have a keen interest in music and an understanding of the genres that the venue works with. The successful candidate will have first-hand experience in growing numbers/engagement on a variety of social media platforms. The team member must be able to work independently at times and be comfortable working on multiple tasks at any one time. It is a fun working environment, and you’ll get to be part of a keen team of people with a genuine love for the events that happen at the venue. We are looking for someone who can share our enthusiasm! When applying, please be sure to reference any previous work you have done