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Service Coordinator - JP Air Conditioning Services - Bromley

Gerencia

hace 2 horas2 vistas


Service Cordinator:
Location: Bromley, Kent
Hours: 8:00am – 4:00pm or 9:00am – 5:00pm
Salary: £30,000 – £34,000 per annum (depending on experience)


About Us
We are a well-established air conditioning and HVAC company based in Southeast London, operating since 2013. Our continued success is built on delivering high-quality service and maintaining strong, long-term relationships with our clients.


The Role
We are seeking a highly organised and proactive Service Coordinator to join our growing team. This is a fast-paced, customer-focused role responsible for coordinating air conditioning installations, maintenance, and repair works.
You will act as the key link between customers, engineers, and suppliers—ensuring all jobs are efficiently scheduled, resourced, and completed to a high standard.


Key Responsibilities
Coordinate and schedule HVAC engineers for servicing of air conditioning systems
Act as the first point of contact for customer and engineer queries via phone and email
Manage and maintain the CRM system, ensuring accurate and GDPR-compliant records
Monitor job progress from initial booking through to completion and invoicing
Meet job timelines
Prepare and issue quotations and invoices (using Xero)
Liaise with clients to understand requirements and provide updates
Produce and complete RAMS and Permits where required using standard templates
Follow up on outstanding quotations, reports, and remedial works
Ensure service delivery meets company standards and client expectations
Update tracker spreadsheets
Provide F-Gas certification when required for clients


Skills & Experience
Previous experience in a Service Coordinator / Scheduler / Repairs Coordinator role (ideally within HVAC, construction, or building services)
Strong communication skills with confidence handling customer and engineer interactions
Proven ability to schedule workloads and manage changing priorities
Excellent organisational skills with high attention to detail
Ability to work independently and use initiative in a fast-paced environment
Experience preparing and following up on quotations is desirable
Proficient in Microsoft 365 (Word, Excel, SharePoint)
Commercial awareness with a focus on efficiency and cost control
Positive, flexible, and team-oriented approach


What We Offer
Competitive salary based on experience
Opportunities for career progression within a growing company
20 days annual leave plus bank holidays
Company pension scheme (following probation)
Supportive, friendly, and collaborative working environment

  • Experiencia
    No se requiere
  • Idiomas
    Inglés – Avanzado
  • Jornada
    Completa
  • Horario
    Monday-Friday 8am-4pm or Monday -Friday 9-5pm
  • Salario
    30.000 £ – 32.000 £ anual
  • Inicio
    Incorporación inmediata

pin icon53 Homesdale Road, BR2 9LB, Bromley

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Coordinador/aBromley

Air conditioning • 11-50 empleados

En JOB TODAY desde abril, 2026

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JP Air Conditioning Services Ltd  avatar icon
JP Air Conditioning Services LtdActivo hace 2 horas
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