JOB TODAY logo

Customer success manager jobs in BromleyCreate job alerts

  • General Manager
    General Manager
    4 days ago
    £37000–£40000 yearly
    Full-time
    London

    Job Ref: COL1271 Branch: Dulwich Clock Café Location: Dulwich Clock Café, London (South East) Salary/Benefits: £37,000 - £40,000 Contract type: Permanent Hours: Full Time Hours per week: 48 Posted date: 27/09/2026 Closing date: 27/10/2026 General Manager - Lead, drive & inspire remarkable, passionate teams, creating exceptional cafe experiences - No late nights! Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality. We're on the lookout for a dynamic and passionate General Manager to take the lead, inject personality into the café, build a high-energy team, and deliver an unforgettable customer experience. If you're a natural leader with a zest for hospitality, this is your chance to make your mark in a fast-paced, people-first environment. What You'll Be Doing: • Leading from the front – setting the tone for a vibrant and welcoming café atmosphere., • Bringing energy – managing operations efficiently and proactively., • Building & mentoring your team – developing skills, training baristas, and ensuring a seamless customer experience., • Making coffee with heart – our single-origin coffee is at the core of what we do., • Managing daily operations – overseeing stock, deliveries, and accounting with precision (experience with Fourth systems is a plus!)., • Ensuring excellence in hygiene & safety – familiarity with Food Alerts - Alert 65 programme desirable., • Collaborating with the Head Chef – to drive the café's success. What We're Looking For: • A charismatic and hands-on leader – with previous café or hospitality management experience., • A customer-obsessed leader – who thrives in a fast-paced, high-volume, • A hands-on team player – leading by example and always up for a challenge., • A problem-solver who brings fresh ideas and takes ownership of their café., • A flexible & adaptable mindset – weekends and bank holidays are our busiest times but no evenings... ever!, • Ideally a barista-trained professional with a passion for exceptional coffee (bonus if you know La Marzocco inside out!). Why Join Colicci? • Competitive salary plus performance bonus - proud to be a Living Wage employer, • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* Ready to Lead Something Special? We'd love to hear from you.

    Easy apply
  • General Manager
    General Manager
    4 days ago
    £35000–£44000 yearly
    Full-time
    London

    Yard Sale Pizza is on the search for an experienced General Manager to join our amazing team to run one of our brilliant shops in a vibrant London neighbourhood! In return you will receive a competitive base salary up to £38,000 per annum plus a generous bonus and excellent benefits! Our amazing and diverse teams are made up of chefs, front and back of house as well as our in-house drivers - you won't be dealing with third-party companies, just running a slick service of hand-made, hand-delivered pizza goodness! £35,000 - £38,000 OTE - £44,000+ Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're buzzing to be opening our 11th Yard Sale Pizza in South East London's Hither Green in November 2023. Bringing our award-winning handmade, hand-delivered pizzas to this stunning neighbourhood! We'll be serving up London's ultimate delivery pizza, all delivered by our amazing team of drivers through our in-house delivery service, with seats for dine-in customers. What will I be doing? • Dealing with all elements of management, including both kitchen and operations., • Supervising staff performance across all levels., • Reviewing periodic reports and adjusting operations to meet company KPIs., • Keeping your team motivated whilst bringing a great energy!, • Working with our marketing team to bring new business in and establish the shop in its location. What are we looking for? • We're looking for someone who absolutely loves to lead whilst setting a great example in the workplace., • Someone who has a keen understanding of driving sales and smashing targets!, • Someone with exceptional interpersonal skills., • An individual who has a few years experience as a GM would be amazing!, • It would be advantageous if you have previously worked within a takeaway setting. What's on offer: • Enviable hospitality hours which means you won't be working super-late!, • 28 days annual leave, • Cycle-to-work, • Tech scheme, • Company Pension Contribution, • Work from home allowance, • Birthday Present, • Free pizza on shift and brilliant discounts to enjoy with family and friends across all our shops!, • Staff parties throughout the year (we close all the shops!), • Fun away days and dinners throughout the year!, • Uniform and other merchandise to celebrate your milestones working with us, • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. We would love for you to grow with us as we expand and learn all aspects of the business!- we have had so many internal success stories ! We are a super fast-growing company with plenty of amazing opportunities so it's a really exciting time to join us! If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP

    Easy apply
  • Event Sales Assistant
    interview badgeInterviews today
    Event Sales Assistant
    1 hour ago
    £30000–£32500 yearly
    Full-time
    Greenwich, Greenwich

    The Listing is looking for a confident, organised and proactive Sales & Events Assistant to join our team. You’ll support the day-to-day sales and events operation, helping turn enquiries into confirmed bookings while ensuring clients receive excellent service from their first enquiry through to their event. This is a customer-facing role, so excellent communication skills are crucial. You should be comfortable speaking with clients by email, over the phone and face-to-face, and confident conducting venue viewings. Key Responsibilities • Handle incoming event and booking enquiries via email and telephone in a professional and timely manner., • Respond to clients, provide venue information, menus, packages and availability, and follow up enquiries to help convert leads into bookings., • Proactively generate new leads and identify opportunities for corporate events, private parties, Christmas bookings and other functions., • Conduct venue viewings with prospective clients, confidently presenting The Listing and its different event spaces., • Follow up after viewings and maintain communication with prospective clients., • Assist with preparing quotes, proposals and event information., • Maintain accurate records of enquiries, leads, bookings and client communications., • Work closely with the operations team to ensure confirmed event details are communicated correctly., • Assist the Office Manager with day-to-day administrative and operational tasks., • Help maintain relationships with existing corporate and event clients and encourage repeat business., • Support the wider team during busy periods and with general office duties where required. What We’re Looking For The ideal candidate will have: • Excellent written and verbal communication skills., • A confident and professional telephone manner., • A friendly, outgoing personality and confidence meeting clients face-to-face., • Strong organisation and attention to detail., • Good time-management skills and the ability to manage multiple enquiries at once., • A proactive approach to sales and lead generation., • Confidence following up leads and asking for the booking., • Good computer and administrative skills., • The ability to work independently while also being part of a busy hospitality team., • Previous experience in hospitality, events, sales or customer service is desirable but not essential. What Success Looks Like Success in this role means responding quickly to enquiries, providing an excellent client experience, generating new opportunities and ultimately helping increase the number and value of events booked at The Listing. We’re looking for someone who doesn’t simply process enquiries, but actively follows them up, builds relationships and looks for opportunities to turn interest into business.

    Immediate start!
    Easy apply
  • Restaurant floor supervisor
    Restaurant floor supervisor
    7 days ago
    Full-time
    Sidcup

    We are looking for an experienced and confident Floor Waiter Supervisor to join our busy pizzeria in Sidcup, Kent. The successful candidate will be responsible for supervising the front-of-house team, ensuring excellent customer service, maintaining smooth floor operations, and supporting the management team during busy service periods. Key Responsibilities ● Supervise and coordinate the front-of-house/waiting team during service. ● Ensure customers receive friendly, professional and efficient service. ● Allocate tables and manage the flow of service. ● Support and guide waiting staff throughout each shift. ● Handle customer queries and resolve service issues professionally. ● Ensure tables, dining areas and front-of-house areas are kept clean and presentable. ● Assist with opening and closing procedures. ● Monitor staff performance and maintain high standards of service. ● Communicate effectively with the kitchen and management team. ● Help train and support new members of staff. ● Lead by example during busy and high-pressure services. Requirements ● Previous experience in a similar supervisory role is essential. ● Previous experience working in a restaurant, pizzeria or busy hospitality environment. ● Fluent spoken English is essential. ● Strong communication and customer service skills. ● Confident supervising and motivating a team. ● Reliable, organised and punctual. ● Able to remain calm and professional during busy services. ● Flexible availability, including evenings, weekends and holidays. ● A positive attitude and professional appearance. Important Please do not apply if you do not have previous experience in a similar role. Applicants without relevant supervisory experience will not be considered. If you have the experience, confidence and leadership skills to help us deliver an excellent customer experience, we would love to hear from you.

    Immediate start!
    Easy apply
  • Business Representative
    Business Representative
    13 days ago
    £50 hourly
    Part-time
    London

    About the Role We are recruiting on behalf of our client for a reliable and professional Business Representative to support the administration and business presence of their UK company. The successful candidate will act as a key UK-based representative and point of contact for the company. The role will involve supporting corporate administration, banking and business platform verification, handling business correspondence, and coordinating with the client's wider team. As part of the role, the successful candidate will also be appointed as a Director of the UK limited company, subject to mutual agreement and the completion of the required identity and compliance checks. This is a flexible, primarily remote position. The role is focused on representation, administration and coordination rather than the day-to-day management of sales or customer service activities. Key Responsibilities 1. Business Representation • Act as a UK based representative and point of contact for the company when required. 1. Corporate Administration Assist with Companies House requirements, identity verification and other general UK corporate administrative matters. 1. Bank Liaison Liaise with UK banks and assist with account opening, KYC, identity verification and related banking requirements. 1. Platform Coordination Act as a local company contact for online marketplaces and business platforms and assist with relevant account or business verification processes. 1. Correspondence Handling Receive, review and coordinate relevant business correspondence, documentation and communications. 1. Office Support Assist with establishing and maintaining suitable office or business arrangements in the UK where required. 1. Director Responsibilities Where appointed as a company director, fulfil the applicable statutory duties and responsibilities in accordance with UK law. Requirements Currently based in the UK. Valid UK driving licence. Reliable, responsive and able to communicate promptly when assistance is required. Comfortable dealing with banks, business platforms and official company correspondence. Strong attention to detail and organisational skills. Professional approach to confidential and business-sensitive information. Comfortable completing identity and compliance verification where required for the role. Working Arrangements This is a flexible, primarily remote position. Occasional in-person attendance may be required for banking, verification, office or other business-related matters. The Business Representative will not normally be responsible for managing the company's day-to-day commercial operations, sales or customer service activities unless separately agreed. Important Information Shortlisted candidates will be provided with further information about the client company and the proposed appointment before proceeding. The scope of responsibilities, remuneration, working arrangements and proposed director appointment will be discussed clearly with the successful candidate and agreed before any appointment is made. All appointments are subject to appropriate identity, eligibility and compliance checks.

    Immediate start!
    No experience
    Easy apply
  • Mystery Shopper
    Mystery Shopper
    18 days ago
    £900–£2800 monthly
    Part-time

    Mystery Shopper – Lewisham (Full Time & Part Time Roles) Paid Trial Shift Available. We are looking for reliable and motivated individuals to join our mystery shopping team in Lewisham, with both full-time and part-time opportunities available. The role can be carried out independently, giving you flexibility while completing assigned shopping tasks. Payment is made weekly, and successful applicants will have the opportunity to complete a paid trial shift before continuing with regular assignments.As a Mystery Shopper, you will visit different stores and shopping centres, such as Lewisham Shopping Centre, and complete specific tasks on behalf of our company. You will be provided with company funds to make purchases in selected stores and assess your overall shopping experience. Your Responsibilities • Visit different retail stores and complete assigned tasks., • Use company provided funds to purchase selected goods., • Assess customer service, store presentation and the overall shopping experience., • Provide honest and detailed feedback about the stores you visit., • In some assignments, provide feedback on the products purchased., • Compare your experiences across different retailers and submit your findings., • Complete assignments independently and within the required timeframe. Requirements • Must be 18 years or older., • Valid ID is required., • Reliable and able to follow instructions accurately., • Good communication and attention to detail., • Comfortable visiting different stores independently., • No previous mystery shopping experience is required; full guidance will be provided. What We Offer • Paid weekly, • Paid trial shift, • Full-time and part-time opportunities, • Independent and flexible working, • Company funds provided for assigned purchases, • Opportunity to take on additional responsibilities and progress into roles such as Supervisor

    No experience
    Easy apply
  • Chef
    Chef
    2 months ago
    £14–£14.5 hourly
    Full-time
    Croydon

    CHEF – JOB DESCRIPTION Position: Chef Location: Pub / Hospitality Venue Hours: Full-Time / Part-Time Salary: Competitive – dependent on experience ROLE OVERVIEW We are looking for an enthusiastic, reliable and experienced Chef to join our team. The successful candidate will be responsible for delivering consistently high-quality food while maintaining excellent standards of food safety, cleanliness and kitchen organisation. This is a hands-on position suited to someone who takes pride in their food, works well in a busy pub environment and understands the importance of consistency, speed and presentation. KEY RESPONSIBILITIES • Prepare, cook and present food consistently to the required standard., • Ensure all dishes are produced according to agreed recipes, specifications and portion controls., • Maintain high standards of food presentation and quality., • Complete food preparation ahead of service and ensure the kitchen is fully prepared for each trading session., • Work efficiently during busy services while maintaining quality and standards., • Ensure all food is stored, labelled, dated and rotated correctly., • Follow FIFO stock rotation procedures., • Complete and maintain all required food safety, temperature and HACCP records., • Maintain excellent standards of kitchen cleanliness and hygiene., • Ensure equipment, preparation areas, fridges, freezers and storage areas are kept clean and organised., • Assist with deliveries, stock control and stock rotation., • Minimise food waste and help maintain appropriate food margins., • Report maintenance, equipment or food safety issues immediately., • Follow allergen procedures and ensure allergen information is understood and correctly communicated., • Comply with all company policies, health & safety requirements and food hygiene legislation., • Work closely with the General Manager and wider venue team., • Support other kitchen team members when required. WHAT WE’RE LOOKING FOR The ideal candidate will have: • Previous experience working as a Chef within a pub, restaurant or similar hospitality environment., • Strong food preparation and cooking skills., • Good understanding of food hygiene and kitchen safety., • Knowledge of allergens and cross-contamination controls., • Ability to work calmly and efficiently during busy services., • Good organisation and time-management skills., • A positive and professional attitude., • Reliability and excellent attendance., • Ability to work independently as well as part of a team., • Flexibility to work evenings, weekends and bank holidays. DESIRABLE • Level 2 Food Safety & Hygiene Certificate or above., • Previous experience within a high-volume pub kitchen., • Experience with stock management and food ordering., • Understanding of food GP, portion control and waste management. WHAT WE OFFER • Competitive rate of pay., • Full-time and part-time opportunities., • Flexible working hours., • Opportunities to progress within a growing pub group., • Supportive management team., • Training and development opportunities., • Staff benefits and discounts where applicable. OUR EXPECTATIONS We expect every member of our kitchen team to take ownership of quality, cleanliness, consistency and customer satisfaction. Every plate leaving the kitchen should represent the standards of the venue and give our customers a reason to return. If you’re passionate about food, enjoy working in a busy pub environment and want to be part of a growing hospitality business, we’d love to hear from you.

    Immediate start!
    Easy apply
  • Mobile Food Sales Representative
    Mobile Food Sales Representative
    2 months ago
    £12.71 hourly
    Part-time
    London

    Mobile Food Sales Representative | Company Van | No Weekends | Weekly Bonus £12.71 per hour | Company Van & Fuel Provided | Monday–Friday | Full Training Looking for a role where you can get out of the office, meet new people every day and earn extra through your own performance? Food Junkee is looking for confident, energetic people to join our growing team as Mobile Food Sales Representatives. This isn’t parcel delivery or multi-drop driving. It’s a rewarding customer-facing role where you’ll build relationships with local businesses, serve fantastic Afro-Caribbean food and grow your own sales route. You’ll be provided with a fully stocked company van, fuel, full training and ongoing support, giving you everything you need to succeed. Why You’ll Love Working Here ✔ Weekly performance bonus – the more you sell, the more you earn ✔ Company van and fuel provided ✔ Monday to Friday only ✔ No evenings, weekends or bank holidays ✔ Full training provided – no food industry experience required ✔ Work independently while meeting new people every day ✔ Build your own customer base and develop lasting customer relationships ✔ Join one of London’s leading mobile Afro-Caribbean workplace catering services What You’ll Do Starting at 7:00am or 8:00am (depending on your route), you’ll load your company van with freshly prepared hot meals, cold food and drinks before heading out to your designated area. Your day will include: • Serving regular customers with excellent food and friendly service., • Visiting local businesses and introducing them to Food Junkee., • Building lasting relationships with customers to increase repeat business., • Growing your sales route and maximising daily sales opportunities., • Managing stock levels throughout the day., • Processing cash and card payments accurately., • Keeping your van and serving area clean, organised and well-stocked., • Completing end-of-day cash reconciliation and debriefing with your manager. No two days are the same, and your success is rewarded. What We’re Looking For We’re looking for people with confidence, personality and a positive attitude. You’ll ideally have: • A full UK driving licence (please enquire regarding licence eligibility requirements)., • Previous experience in sales, retail, hospitality or customer service., • Confidence approaching new people and building relationships., • Excellent communication skills., • A self-motivated, reliable and professional attitude., • Good numerical skills., • Experience using a card machine is helpful but not essential.

    Immediate start!
    Easy apply
1