Customer success manager jobs in BromleyCreate job alerts

Location/s: Croydon or Birmingham; UK Recruiter contact: Steven Johnston Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About The business unit Mott MacDonald’s support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach. Overview Of The Role The Early Careers Talent Aquisition Advisor stands as a cornerstone within our function. While the primary emphasis of this role revolves around delivering our talent acquisition efforts and offering a premier candidate experience, the individual will also be the advocate for our talent acquisition systems. This role embodies versatility and a genuine commitment to sustaining Mott MacDonald's reputation as an employer of choice. Predominantly focussing on managing high-volume recruitment of graduates, apprentices, and placement students into our multidisciplinary business units. Our Early Careers team is based across two locations: Croydon and Birmingham, so you have the option to work in either office, with some travel between the two, as well as the opportunity for remote working. Primary Duties • Open and manage high volume requisition requests, ensuring all required information is collected, • Manage a pipeline of candidates which involves screening applications, shortlisting, arranging interviews and managing the offer process, • Maintain and regularly update the applicant tracking system, ensuring data accuracy and real-time tracking of recruitment metrics, • Manage and deliver on several campus and virtual career fairs, representing Mott MacDonald as an employer of choice, • You’ll work closely with your hiring managers to fully understand their hiring needs, supporting them through the recruitment process, delivering upon targeted recruitment strategies to hire the best talent, • You’ll provide an excellent candidate experience from point of contact through to offer, ensuring a consistent and fair approach throughout the selection process, • Support projects dedicated to refining the recruitment process, always with the goal of enhancing candidate experience in mind, • Collaborate with the broader talent acquisition team, ensuring synergy and shared learnings Candidate specification Essential • Prior experience in early careers recruitment or talent acquisition, emphasising direct application management ideally within a high-volume setting, • Experience delivering an excellent candidate experience throughout the hiring process, • Experience of working in a large complex matrix organisation or be able to demonstrate an understanding of what this requires, • A commitment to delivering outstanding customer experiences, • Proficiency in recruitment tools and applicant tracking systems, • Willing and able to deliver presentations to large groups of students and internal stakeholders, attending in person and online events, • The role allows individuals to work independently and therefore you need to be able to work on your own initiative and prioritise competing and changing demands, • Able to confidently use a range of IT systems, including an ATS; and Microsoft packages – specifically Outlook; PowerPoint; Excel and Word, • Able to work across multiple projects at any one time, as well as leading projects and working with others to see tasks through to completion, • Able to approach challenges with a positive approach, • Strong communication skills and able to adapt style to suit audience, • Passionate about solving problems and able to work under pressure during peak recruitment periods, • Curious, self-starter who will ask for support when needed, • Great attention to detail, with a focus on data accuracy Desirable • Experience using SAP SuccessFactors UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We Offer Some Fantastic Benefits Including Health and wellbeing • Private medical insurance for all UK colleagues., • Health cash plan to support you with every day health costs and treatments., • Access to Peppy, providing free support from menopause experts for all UK colleagues., • A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family., • Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Financial wellbeing • We match employee pension contributions between 4.5% and 7%., • Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary., • Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury., • Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing., • As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Lifestyle • A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme., • Holiday entitlement increased to a minimum of 35 days after 5 years’ service., • Variety of employee saving schemes and discounts from high-street retailers. Enhanced family and carers leave • Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave., • Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay., • Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid. Learning and development • Primary annual professional institution subscription., • A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options. Networks, communities, and social outcomes • Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities., • Make a difference within our communities through our ___. Apply now, or for more information about our application process, click ___Location(s): Croydon, GB Birmingham, GB Contract Type: Permanent Work Pattern: Full Time Market: Various Discipline: Human resources and talent acquisition Job Ref: 12658 Recruiter Contact: Steven Johnston

Entry Level Sales Advisor - No Industry Experience Required - Croydon - Now Accepting Immediate Starts! Are you seeking a new direction beyond hospitality and bar roles? Had enough of the hotel and hospitality industry, along with its demanding, unsociable hours? Are you looking to start a rewarding career where you can expand your knowledge in sales, supported by a team that’s committed to your long-term career success? The great customer service and sales skills you will have gained are ideal for this role in one of the UK's fastest sales and customer service companies. Our client is a fast-paced Sales and Marketing Company based in London and they are expanding fast across the UK and Europe. They represent some of the most well-known brands in the country and current expansion means that they are looking to develop their sales team. They find that people with backgrounds in bar work, hospitality, restaurants and hotel environments have the ideal customer service and sales skills that they look for. Candidates who are successful can enjoy the benefits of: • A flexible schedule (Availability to work 4-5 full days a week), • A fun and social team environment in Croydon, • Fantastic career advancement opportunities for driven candidates, • Exciting Travel Opportunities, • Financial bonus's and incentives to supplement earnings and reward hard work and hitting targets, • An exceptional coaching program focused on sales and customer service excellence If you are a driven individual and bring a positive attitude and exceptional customer service experience from your bar or hospitality role and are eager to pursue a growing career in sales and marketing, this opportunity is for you. Full client and product coaching provided, as well as access to fantastic support and mentoring networks within residential and event environments, so no experience is necessary. People who have been successful in this self-employed, commission-based plus incentives role have previously worked as Hotel Receptionists, Waiters or Waitresses, Duty Managers, Bar Staff, Team Leaders, Hospitality, Events Manager, Catering Assistants, Customer Service Managers or bar managers. This is through skills developed at dealing with people, and great communication skills through working in the bar, restaurant, hotel and hospitality industries. Please Note: Our client is only accepting candidates who are eligible to work full time in the UK. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4/5 full days per week (Mon-Sat). • Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Leading in our stores: Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time. What you’ll be doing: • Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves., • Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store, • Making sure that standards are brilliant come morning so we’re ready to serve our customers, • People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate. Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00). What makes a great nightshift manager: • Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and understands the importance of providing a safe and healthy environment for their team., • Previous line management responsibilities in a fast-paced, operational environment., • Resilience to deal with both the mental and physical demands of working nights., • Provides brilliant customer service and coaches a team to do the same., • Has previous experience delivering and monitoring KPI's or other performance indicators., • Can manage disciplinaries, performance issues or other similar employee relations issues., • Leads operations and is comfortable doing this alone in the absence of more senior management., • Puts inclusivity at the heart of everything they do. Essential Criteria: • A track record of delivering brilliant customer service and coaching colleagues to do the same., • Experience of leading a team in a fast-paced, customer-facing environment — you’ve motivated others, driven performance, and kept operations running smoothly., • Operational leadership skills — you’ve taken responsibility for store operations in the absence of more senior managers., • Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact., • Has managed employee relations issues, including performance and absence management., • Desirable - Has worked night shifts in a high-volume, operational environment — you’ve adapted to the physical and mental demands of overnight working and created a safe, supportive atmosphere for your team during out-of-hours trading. Working for us has great rewards Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including: • Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after fourweeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day., • An annual bonus scheme based on our, and your, performance., • Free food and hot drinks provided for Colleagues in all our stores., • Generous holiday entitlement, maternity and paternity leave., • Pension – we’ll match 4-7.5% of your pension contributions., • Sainsbury’s share scheme – build up an investment at discounted rates., • Wellbeing support – access to emotional support, counselling, legal and financial advice., • Colleague networks – link with like-minded people to help fulfil your potential., • Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI., • Special offers on gym memberships, restaurants, holidays, retail vouchers and more. An inclusive place to work and shop: We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us. To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look ___. Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Description \n As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. \n We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. \n As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. \n Key responsibilities include: \n Maximise profit: \n\n • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.\n, • Focus on delivering great availability and cost controls through excellent processes.\n, • Create a culture of sell a £, save a £ to maximise store sales and profit.\n, • Support the Store Manager with Talking Shop and work well with the Talking Shop representative.\n, • Drive team engagement by communicating effectively and showing appreciation and respect for every team member.\n, • Foster an inclusive culture where everyone can be their best at work.\n, • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.\n, • Manage the team effectively using performance processes and continuous conversations.\n\n \n Doing the right processes and doing them right: \n\n • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.\n, • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.\n, • Ensure all cash handling and security policies and processes are fully implemented in the store.\n, • Deliver the best digital service by implementing all One Best Way processes in the store through the team.\n, • Ensure legal compliance across all areas to minimise any risk to the business.\n, • Lead by example to get the best from the team and provide the best service to customers.\n, • Be approachable and respectful to customers and colleagues.\n, • Work together with enthusiasm and take action to reduce waste.\n, • Show consideration for the business and its people.\n, • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.\n, • Communicate effectively, having regular conversations and listening to understand.\n, • Plan in advance, prioritising key tasks and activities.\n, • Set the pace of the team by being hands-on to deliver a great store.\n, • Solve problems by making the right decisions for the store.\n, • Coach the team by asking the right questions to drive performance and help them be their best.\n, • Delegate tasks at the right time to the right colleagues.\n, • Proven experience in a retail management role.\n, • Strong leadership and team management skills.\n, • Excellent communication and interpersonal skills.\n, • Ability to work in a fast-paced environment and manage priorities.\n, • Customer-focused with a passion for delivering outstanding service.\n, • Strong problem-solving and decision-making abilities.\n, • 15% discount in all Iceland and The Food Warehouse stores.\n, • 33 days holiday (including Bank Holidays).\n, • Christmas vouchers – increasing with length of service.\n, • Refer a Friend scheme.\n, • Christmas saving schemes.\n, • Long service awards.\n, • Option to join a healthcare plan.\n, • Grocery Aid for free and confidential financial, emotional and practical support.\n, • Clear career pathways with opportunities for development and progression.\n \n

Description \n As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. \n We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. \n As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. \n Key responsibilities include: \n Maximise profit: \n\n • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.\n, • Focus on delivering great availability and cost controls through excellent processes.\n, • Create a culture of sell a £, save a £ to maximise store sales and profit.\n, • Support the Store Manager with Talking Shop and work well with the Talking Shop representative.\n, • Drive team engagement by communicating effectively and showing appreciation and respect for every team member.\n, • Foster an inclusive culture where everyone can be their best at work.\n, • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.\n, • Manage the team effectively using performance processes and continuous conversations.\n\n \n Doing the right processes and doing them right: \n\n • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.\n, • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.\n, • Ensure all cash handling and security policies and processes are fully implemented in the store.\n, • Deliver the best digital service by implementing all One Best Way processes in the store through the team.\n, • Ensure legal compliance across all areas to minimise any risk to the business.\n, • Lead by example to get the best from the team and provide the best service to customers.\n, • Be approachable and respectful to customers and colleagues.\n, • Work together with enthusiasm and take action to reduce waste.\n, • Show consideration for the business and its people.\n, • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.\n, • Communicate effectively, having regular conversations and listening to understand.\n, • Plan in advance, prioritising key tasks and activities.\n, • Set the pace of the team by being hands-on to deliver a great store.\n, • Solve problems by making the right decisions for the store.\n, • Coach the team by asking the right questions to drive performance and help them be their best.\n, • Delegate tasks at the right time to the right colleagues.\n, • Proven experience in a retail management role.\n, • Strong leadership and team management skills.\n, • Excellent communication and interpersonal skills.\n, • Ability to work in a fast-paced environment and manage priorities.\n, • Customer-focused with a passion for delivering outstanding service.\n, • Strong problem-solving and decision-making abilities.\n, • 15% discount in all Iceland and The Food Warehouse stores.\n, • 33 days holiday (including Bank Holidays).\n, • Christmas vouchers – increasing with length of service.\n, • Refer a Friend scheme.\n, • Christmas saving schemes.\n, • Long service awards.\n, • Option to join a healthcare plan.\n, • Grocery Aid for free and confidential financial, emotional and practical support.\n, • Clear career pathways with opportunities for development and progression.\n \n

Description \n As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. \n We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. \n As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. \n Key responsibilities include: \n Maximise profit: \n\n • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.\n, • Focus on delivering great availability and cost controls through excellent processes.\n, • Create a culture of sell a £, save a £ to maximise store sales and profit.\n, • Support the Store Manager with Talking Shop and work well with the Talking Shop representative.\n, • Drive team engagement by communicating effectively and showing appreciation and respect for every team member.\n, • Foster an inclusive culture where everyone can be their best at work.\n, • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.\n, • Manage the team effectively using performance processes and continuous conversations.\n\n \n Doing the right processes and doing them right: \n\n • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.\n, • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.\n, • Ensure all cash handling and security policies and processes are fully implemented in the store.\n, • Deliver the best digital service by implementing all One Best Way processes in the store through the team.\n, • Ensure legal compliance across all areas to minimise any risk to the business.\n, • Lead by example to get the best from the team and provide the best service to customers.\n, • Be approachable and respectful to customers and colleagues.\n, • Work together with enthusiasm and take action to reduce waste.\n, • Show consideration for the business and its people.\n, • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.\n, • Communicate effectively, having regular conversations and listening to understand.\n, • Plan in advance, prioritising key tasks and activities.\n, • Set the pace of the team by being hands-on to deliver a great store.\n, • Solve problems by making the right decisions for the store.\n, • Coach the team by asking the right questions to drive performance and help them be their best.\n, • Delegate tasks at the right time to the right colleagues.\n, • Proven experience in a retail management role.\n, • Strong leadership and team management skills.\n, • Excellent communication and interpersonal skills.\n, • Ability to work in a fast-paced environment and manage priorities.\n, • Customer-focused with a passion for delivering outstanding service.\n, • Strong problem-solving and decision-making abilities.\n, • 15% discount in all Iceland and The Food Warehouse stores.\n, • 33 days holiday (including Bank Holidays).\n, • Christmas vouchers – increasing with length of service.\n, • Refer a Friend scheme.\n, • Christmas saving schemes.\n, • Long service awards.\n, • Option to join a healthcare plan.\n, • Grocery Aid for free and confidential financial, emotional and practical support.\n, • Clear career pathways with opportunities for development and progression.\n \n

Description \n As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. \n We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. \n As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. \n Key responsibilities include: \n Maximise profit: \n\n • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.\n, • Focus on delivering great availability and cost controls through excellent processes.\n, • Create a culture of sell a £, save a £ to maximise store sales and profit.\n, • Support the Store Manager with Talking Shop and work well with the Talking Shop representative.\n, • Drive team engagement by communicating effectively and showing appreciation and respect for every team member.\n, • Foster an inclusive culture where everyone can be their best at work.\n, • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.\n, • Manage the team effectively using performance processes and continuous conversations.\n\n \n Doing the right processes and doing them right: \n\n • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.\n, • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.\n, • Ensure all cash handling and security policies and processes are fully implemented in the store.\n, • Deliver the best digital service by implementing all One Best Way processes in the store through the team.\n, • Ensure legal compliance across all areas to minimise any risk to the business.\n, • Lead by example to get the best from the team and provide the best service to customers.\n, • Be approachable and respectful to customers and colleagues.\n, • Work together with enthusiasm and take action to reduce waste.\n, • Show consideration for the business and its people.\n, • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.\n, • Communicate effectively, having regular conversations and listening to understand.\n, • Plan in advance, prioritising key tasks and activities.\n, • Set the pace of the team by being hands-on to deliver a great store.\n, • Solve problems by making the right decisions for the store.\n, • Coach the team by asking the right questions to drive performance and help them be their best.\n, • Delegate tasks at the right time to the right colleagues.\n, • Proven experience in a retail management role.\n, • Strong leadership and team management skills.\n, • Excellent communication and interpersonal skills.\n, • Ability to work in a fast-paced environment and manage priorities.\n, • Customer-focused with a passion for delivering outstanding service.\n, • Strong problem-solving and decision-making abilities.\n, • 15% discount in all Iceland and The Food Warehouse stores.\n, • 33 days holiday (including Bank Holidays).\n, • Christmas vouchers – increasing with length of service.\n, • Refer a Friend scheme.\n, • Christmas saving schemes.\n, • Long service awards.\n, • Option to join a healthcare plan.\n, • Grocery Aid for free and confidential financial, emotional and practical support.\n, • Clear career pathways with opportunities for development and progression.\n \n

Description \n As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. \n We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. \n As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. \n Key responsibilities include: \n Maximise profit: \n\n • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.\n, • Focus on delivering great availability and cost controls through excellent processes.\n, • Create a culture of sell a £, save a £ to maximise store sales and profit.\n, • Support the Store Manager with Talking Shop and work well with the Talking Shop representative.\n, • Drive team engagement by communicating effectively and showing appreciation and respect for every team member.\n, • Foster an inclusive culture where everyone can be their best at work.\n, • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.\n, • Manage the team effectively using performance processes and continuous conversations.\n\n \n Doing the right processes and doing them right: \n\n • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.\n, • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.\n, • Ensure all cash handling and security policies and processes are fully implemented in the store.\n, • Deliver the best digital service by implementing all One Best Way processes in the store through the team.\n, • Ensure legal compliance across all areas to minimise any risk to the business.\n, • Lead by example to get the best from the team and provide the best service to customers.\n, • Be approachable and respectful to customers and colleagues.\n, • Work together with enthusiasm and take action to reduce waste.\n, • Show consideration for the business and its people.\n, • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.\n, • Communicate effectively, having regular conversations and listening to understand.\n, • Plan in advance, prioritising key tasks and activities.\n, • Set the pace of the team by being hands-on to deliver a great store.\n, • Solve problems by making the right decisions for the store.\n, • Coach the team by asking the right questions to drive performance and help them be their best.\n, • Delegate tasks at the right time to the right colleagues.\n, • Proven experience in a retail management role.\n, • Strong leadership and team management skills.\n, • Excellent communication and interpersonal skills.\n, • Ability to work in a fast-paced environment and manage priorities.\n, • Customer-focused with a passion for delivering outstanding service.\n, • Strong problem-solving and decision-making abilities.\n, • 15% discount in all Iceland and The Food Warehouse stores.\n, • 33 days holiday (including Bank Holidays).\n, • Christmas vouchers – increasing with length of service.\n, • Refer a Friend scheme.\n, • Christmas saving schemes.\n, • Long service awards.\n, • Option to join a healthcare plan.\n, • Grocery Aid for free and confidential financial, emotional and practical support.\n, • Clear career pathways with opportunities for development and progression.\n \n

Description \n As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. \n We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. \n As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. \n Key responsibilities include: \n Maximise profit: \n\n • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.\n, • Focus on delivering great availability and cost controls through excellent processes.\n, • Create a culture of sell a £, save a £ to maximise store sales and profit.\n, • Support the Store Manager with Talking Shop and work well with the Talking Shop representative.\n, • Drive team engagement by communicating effectively and showing appreciation and respect for every team member.\n, • Foster an inclusive culture where everyone can be their best at work.\n, • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.\n, • Manage the team effectively using performance processes and continuous conversations.\n\n \n Doing the right processes and doing them right: \n\n • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.\n, • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.\n, • Ensure all cash handling and security policies and processes are fully implemented in the store.\n, • Deliver the best digital service by implementing all One Best Way processes in the store through the team.\n, • Ensure legal compliance across all areas to minimise any risk to the business.\n, • Lead by example to get the best from the team and provide the best service to customers.\n, • Be approachable and respectful to customers and colleagues.\n, • Work together with enthusiasm and take action to reduce waste.\n, • Show consideration for the business and its people.\n, • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.\n, • Communicate effectively, having regular conversations and listening to understand.\n, • Plan in advance, prioritising key tasks and activities.\n, • Set the pace of the team by being hands-on to deliver a great store.\n, • Solve problems by making the right decisions for the store.\n, • Coach the team by asking the right questions to drive performance and help them be their best.\n, • Delegate tasks at the right time to the right colleagues.\n, • Proven experience in a retail management role.\n, • Strong leadership and team management skills.\n, • Excellent communication and interpersonal skills.\n, • Ability to work in a fast-paced environment and manage priorities.\n, • Customer-focused with a passion for delivering outstanding service.\n, • Strong problem-solving and decision-making abilities.\n, • 15% discount in all Iceland and The Food Warehouse stores.\n, • 33 days holiday (including Bank Holidays).\n, • Christmas vouchers – increasing with length of service.\n, • Refer a Friend scheme.\n, • Christmas saving schemes.\n, • Long service awards.\n, • Option to join a healthcare plan.\n, • Grocery Aid for free and confidential financial, emotional and practical support.\n, • Clear career pathways with opportunities for development and progression.\n \n

Description \n As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. \n We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. \n As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. \n Key responsibilities include: \n Maximise profit: \n\n • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.\n, • Focus on delivering great availability and cost controls through excellent processes.\n, • Create a culture of sell a £, save a £ to maximise store sales and profit.\n, • Support the Store Manager with Talking Shop and work well with the Talking Shop representative.\n, • Drive team engagement by communicating effectively and showing appreciation and respect for every team member.\n, • Foster an inclusive culture where everyone can be their best at work.\n, • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.\n, • Manage the team effectively using performance processes and continuous conversations.\n\n \n Doing the right processes and doing them right: \n\n • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.\n, • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.\n, • Ensure all cash handling and security policies and processes are fully implemented in the store.\n, • Deliver the best digital service by implementing all One Best Way processes in the store through the team.\n, • Ensure legal compliance across all areas to minimise any risk to the business.\n, • Lead by example to get the best from the team and provide the best service to customers.\n, • Be approachable and respectful to customers and colleagues.\n, • Work together with enthusiasm and take action to reduce waste.\n, • Show consideration for the business and its people.\n, • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.\n, • Communicate effectively, having regular conversations and listening to understand.\n, • Plan in advance, prioritising key tasks and activities.\n, • Set the pace of the team by being hands-on to deliver a great store.\n, • Solve problems by making the right decisions for the store.\n, • Coach the team by asking the right questions to drive performance and help them be their best.\n, • Delegate tasks at the right time to the right colleagues.\n, • Proven experience in a retail management role.\n, • Strong leadership and team management skills.\n, • Excellent communication and interpersonal skills.\n, • Ability to work in a fast-paced environment and manage priorities.\n, • Customer-focused with a passion for delivering outstanding service.\n, • Strong problem-solving and decision-making abilities.\n, • 15% discount in all Iceland and The Food Warehouse stores.\n, • 33 days holiday (including Bank Holidays).\n, • Christmas vouchers – increasing with length of service.\n, • Refer a Friend scheme.\n, • Christmas saving schemes.\n, • Long service awards.\n, • Option to join a healthcare plan.\n, • Grocery Aid for free and confidential financial, emotional and practical support.\n, • Clear career pathways with opportunities for development and progression.\n \n

Description \n As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. \n We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. \n As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. \n Key responsibilities include: \n Maximise profit: \n\n • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.\n, • Focus on delivering great availability and cost controls through excellent processes.\n, • Create a culture of sell a £, save a £ to maximise store sales and profit.\n, • Support the Store Manager with Talking Shop and work well with the Talking Shop representative.\n, • Drive team engagement by communicating effectively and showing appreciation and respect for every team member.\n, • Foster an inclusive culture where everyone can be their best at work.\n, • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.\n, • Manage the team effectively using performance processes and continuous conversations.\n\n \n Doing the right processes and doing them right: \n\n • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.\n, • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.\n, • Ensure all cash handling and security policies and processes are fully implemented in the store.\n, • Deliver the best digital service by implementing all One Best Way processes in the store through the team.\n, • Ensure legal compliance across all areas to minimise any risk to the business.\n, • Lead by example to get the best from the team and provide the best service to customers.\n, • Be approachable and respectful to customers and colleagues.\n, • Work together with enthusiasm and take action to reduce waste.\n, • Show consideration for the business and its people.\n, • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.\n, • Communicate effectively, having regular conversations and listening to understand.\n, • Plan in advance, prioritising key tasks and activities.\n, • Set the pace of the team by being hands-on to deliver a great store.\n, • Solve problems by making the right decisions for the store.\n, • Coach the team by asking the right questions to drive performance and help them be their best.\n, • Delegate tasks at the right time to the right colleagues.\n, • Proven experience in a retail management role.\n, • Strong leadership and team management skills.\n, • Excellent communication and interpersonal skills.\n, • Ability to work in a fast-paced environment and manage priorities.\n, • Customer-focused with a passion for delivering outstanding service.\n, • Strong problem-solving and decision-making abilities.\n, • 15% discount in all Iceland and The Food Warehouse stores.\n, • 33 days holiday (including Bank Holidays).\n, • Christmas vouchers – increasing with length of service.\n, • Refer a Friend scheme.\n, • Christmas saving schemes.\n, • Long service awards.\n, • Option to join a healthcare plan.\n, • Grocery Aid for free and confidential financial, emotional and practical support.\n, • Clear career pathways with opportunities for development and progression.\n \n

Description You could be just the right applicant for this job Read all associated information and make sure to apply. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: * • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results., • Focus on delivering great availability and cost controls through excellent processes., • Create a culture of sell a £, save a £ to maximise store sales and profit., • Deliver on all agreed KPIs. Engage, develop & retain great people: * • Support the Store Manager with Talking Shop and work well with the Talking Shop representative., • Drive team engagement by communicating effectively and showing appreciation and respect for every team member., • Foster an inclusive culture where everyone can be their best at work., • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability., • Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: * • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action., • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop., • Ensure all cash handling and security policies and processes are fully implemented in the store., • Deliver the best digital service by implementing all One Best Way processes in the store through the team., • Ensure legal compliance across all areas to minimise any risk to the business., • Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: * • Lead by example to get the best from the team and provide the best service to customers., • Be approachable and respectful to customers and colleagues., • Work together with enthusiasm and take action to reduce waste., • Show consideration for the business and its people., • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence., • Communicate effectively, having regular conversations and listening to understand., • Plan in advance, prioritising key tasks and activities., • Set the pace of the team by being hands-on to deliver a great store., • Solve problems by making the right decisions for the store., • Coach the team by asking the right questions to drive performance and help them be their best., • Delegate tasks at the right time to the right colleagues., • Motivate the team to deliver consistent operational standards. Required skills & experience: * • Proven experience in a retail management role., • Strong leadership and team management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and manage priorities., • Customer-focused with a passion for delivering outstanding service., • Strong problem-solving and decision-making abilities., • Flexibility to work across different stores. What We Offer: * • 15% discount in all Iceland and The Food Warehouse stores., • 33 days holiday (including Bank Holidays)., • Christmas vouchers – increasing with length of service., • Refer a Friend scheme., • Christmas saving schemes., • Long service awards., • Option to join a healthcare plan., • Grocery Aid for free and confidential financial, emotional and practical support., • Clear career pathways with opportunities for development and progression., • A supportive and inclusive work environment. xwzovoh Apply now to join the team and start your Iceland story!

Description You could be just the right applicant for this job Read all associated information and make sure to apply. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: * • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results., • Focus on delivering great availability and cost controls through excellent processes., • Create a culture of sell a £, save a £ to maximise store sales and profit., • Deliver on all agreed KPIs. Engage, develop & retain great people: * • Support the Store Manager with Talking Shop and work well with the Talking Shop representative., • Drive team engagement by communicating effectively and showing appreciation and respect for every team member., • Foster an inclusive culture where everyone can be their best at work., • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability., • Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: * • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action., • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop., • Ensure all cash handling and security policies and processes are fully implemented in the store., • Deliver the best digital service by implementing all One Best Way processes in the store through the team., • Ensure legal compliance across all areas to minimise any risk to the business., • Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: * • Lead by example to get the best from the team and provide the best service to customers., • Be approachable and respectful to customers and colleagues., • Work together with enthusiasm and take action to reduce waste., • Show consideration for the business and its people., • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence., • Communicate effectively, having regular conversations and listening to understand., • Plan in advance, prioritising key tasks and activities., • Set the pace of the team by being hands-on to deliver a great store., • Solve problems by making the right decisions for the store., • Coach the team by asking the right questions to drive performance and help them be their best., • Delegate tasks at the right time to the right colleagues., • Motivate the team to deliver consistent operational standards. Required skills & experience: * • Proven experience in a retail management role., • Strong leadership and team management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and manage priorities., • Customer-focused with a passion for delivering outstanding service., • Strong problem-solving and decision-making abilities., • Flexibility to work across different stores. What We Offer: * • 15% discount in all Iceland and The Food Warehouse stores., • 33 days holiday (including Bank Holidays)., • Christmas vouchers – increasing with length of service., • Refer a Friend scheme., • Christmas saving schemes., • Long service awards., • Option to join a healthcare plan., • Grocery Aid for free and confidential financial, emotional and practical support., • Clear career pathways with opportunities for development and progression., • A supportive and inclusive work environment. xwzovoh Apply now to join the team and start your Iceland story!

Description You could be just the right applicant for this job Read all associated information and make sure to apply. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: * • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results., • Focus on delivering great availability and cost controls through excellent processes., • Create a culture of sell a £, save a £ to maximise store sales and profit., • Deliver on all agreed KPIs. Engage, develop & retain great people: * • Support the Store Manager with Talking Shop and work well with the Talking Shop representative., • Drive team engagement by communicating effectively and showing appreciation and respect for every team member., • Foster an inclusive culture where everyone can be their best at work., • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability., • Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: * • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action., • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop., • Ensure all cash handling and security policies and processes are fully implemented in the store., • Deliver the best digital service by implementing all One Best Way processes in the store through the team., • Ensure legal compliance across all areas to minimise any risk to the business., • Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: * • Lead by example to get the best from the team and provide the best service to customers., • Be approachable and respectful to customers and colleagues., • Work together with enthusiasm and take action to reduce waste., • Show consideration for the business and its people., • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence., • Communicate effectively, having regular conversations and listening to understand., • Plan in advance, prioritising key tasks and activities., • Set the pace of the team by being hands-on to deliver a great store., • Solve problems by making the right decisions for the store., • Coach the team by asking the right questions to drive performance and help them be their best., • Delegate tasks at the right time to the right colleagues., • Motivate the team to deliver consistent operational standards. Required skills & experience: * • Proven experience in a retail management role., • Strong leadership and team management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and manage priorities., • Customer-focused with a passion for delivering outstanding service., • Strong problem-solving and decision-making abilities., • Flexibility to work across different stores. What We Offer: * • 15% discount in all Iceland and The Food Warehouse stores., • 33 days holiday (including Bank Holidays)., • Christmas vouchers – increasing with length of service., • Refer a Friend scheme., • Christmas saving schemes., • Long service awards., • Option to join a healthcare plan., • Grocery Aid for free and confidential financial, emotional and practical support., • Clear career pathways with opportunities for development and progression., • A supportive and inclusive work environment. xwzovoh Apply now to join the team and start your Iceland story!

We’re looking for a highly organised and customer-focused Network Technical Assistant to join our team in Bournemouth and play a pivotal role in supporting the delivery of safe, reliable and high-quality water services. In this fast-paced position, you’ll work closely with field teams, managers and partner organisations to plan work effectively, manage customer contact, and ensure compliance with performance and regulatory requirements. This role requires strong communication, excellent planning skills and the ability to juggle competing priorities while maintaining exceptional customer service standards. What You'll Be Doing: Effectively planning field team workloads in line with SLA requirements and understanding task priorities. Releasing jobs to partners through the system on time and ensuring compliance with financial and technical standards. Creating and updating work orders to support network workstreams. Managing requisitions, goods receipts and procurement activities to ensure materials and equipment are ordered efficiently and in line with company policy. Completing RAR maintenance workflows within agreed timescales. Supporting the Asset & Area Manager with diary management, meeting prioritisation and other administrative duties. Attending meetings as required and recording minutes and actions accurately. Meeting all agreed KPIs and statutory reporting requirements related to network operations administration. Making professional customer calls and recognising the CMEX impact of every interaction. Supporting the network team with resolving customer complaints or unwanted calls. Working collaboratively with other departments to ensure work is completed on time and information is shared appropriately. Planning and coordinating visits for Network teams and tracking jobs through to completion. Offering flexibility to work outside core hours during events, peak periods or customer-impacting situations. What We're Looking For: 5 GCSEs (or equivalent) including Maths, English and a Science subject at Grade C or above. Experience working in a busy office environment, ideally in a service delivery setting. Proven track record of delivering excellent internal and external customer service including handling difficult situations. Strong general IT capability including MS Office with the ability to learn new systems quickly. Ability to interpret and assess numerical/statistical information. Good local knowledge to support effective planning. Ability to multitask, prioritise, and manage multiple rotas. Innovative mindset with a willingness to question existing approaches. Self-motivated, able to work independently, and aware of when to escalate issues appropriately. What's In It For You? Generous holiday allowance plus bank holidays A discretionary Bonus Competitive Contributory Pension Share-save Scheme Various health benefits Wellbeing support programmes A range of Group Discounts Cycle to Work Scheme Financial support services And plenty more! £27,000 - £30,000 a year Closing Date : 11th December 2025 Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge. At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, JustAddWater.

Description You could be just the right applicant for this job Read all associated information and make sure to apply. As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Key responsibilities include: Maximise profit: * • Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results., • Focus on delivering great availability and cost controls through excellent processes., • Create a culture of sell a £, save a £ to maximise store sales and profit., • Deliver on all agreed KPIs. Engage, develop & retain great people: * • Support the Store Manager with Talking Shop and work well with the Talking Shop representative., • Drive team engagement by communicating effectively and showing appreciation and respect for every team member., • Foster an inclusive culture where everyone can be their best at work., • Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability., • Manage the team effectively using performance processes and continuous conversations. Doing the right processes and doing them right: * • Ensure a store walk is completed daily to focus on what the customer sees and take relevant action., • Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop., • Ensure all cash handling and security policies and processes are fully implemented in the store., • Deliver the best digital service by implementing all One Best Way processes in the store through the team., • Ensure legal compliance across all areas to minimise any risk to the business., • Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Leadership: * • Lead by example to get the best from the team and provide the best service to customers., • Be approachable and respectful to customers and colleagues., • Work together with enthusiasm and take action to reduce waste., • Show consideration for the business and its people., • Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence., • Communicate effectively, having regular conversations and listening to understand., • Plan in advance, prioritising key tasks and activities., • Set the pace of the team by being hands-on to deliver a great store., • Solve problems by making the right decisions for the store., • Coach the team by asking the right questions to drive performance and help them be their best., • Delegate tasks at the right time to the right colleagues., • Motivate the team to deliver consistent operational standards. Required skills & experience: * • Proven experience in a retail management role., • Strong leadership and team management skills., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment and manage priorities., • Customer-focused with a passion for delivering outstanding service., • Strong problem-solving and decision-making abilities., • Flexibility to work across different stores. What We Offer: * • 15% discount in all Iceland and The Food Warehouse stores., • 33 days holiday (including Bank Holidays)., • Christmas vouchers – increasing with length of service., • Refer a Friend scheme., • Christmas saving schemes., • Long service awards., • Option to join a healthcare plan., • Grocery Aid for free and confidential financial, emotional and practical support., • Clear career pathways with opportunities for development and progression., • A supportive and inclusive work environment. xwzovoh Apply now to join the team and start your Iceland story!

We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business. As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store. Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results. Create a culture of sell a £, save a £ to maximise store sales and profit. Support the Store Manager with Talking Shop and work well with the Talking Shop representative. Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability. Manage the team effectively using performance processes and continuous conversations. Ensure a store walk is completed daily to focus on what the customer sees and take relevant action. Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop. Ensure all cash handling and security policies and processes are fully implemented in the store. Deliver the best digital service by implementing all One Best Way processes in the store through the team. Ensure legal compliance across all areas to minimise any risk to the business. Implement all health and safety policies and processes fully in the store, keeping teams and customers safe. Lead by example to get the best from the team and provide the best service to customers. Work together with enthusiasm and take action to reduce waste. Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence. Set the pace of the team by being hands-on to deliver a great store. Solve problems by making the right decisions for the store. Coach the team by asking the right questions to drive performance and help them be their best. Proven experience in a retail management role. Strong leadership and team management skills. Customer-focused with a passion for delivering outstanding service. 15% discount in all Iceland and The Food Warehouse stores. ~33 days holiday (including Bank Holidays). ~ Christmas vouchers – increasing with length of service. ~ Refer a Friend scheme. ~ Christmas saving schemes. ~ Long service awards. ~ Option to join a healthcare plan. ~ Grocery Aid for free and confidential financial, emotional and practical support. ~ Clear career pathways with opportunities for development and progression. ~

A leading retail company is seeking a Team Manager in Fashion, Home & Beauty to lead a dynamic team in delivering outstanding customer service and driving commercial success.