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Are you a proactive, highly organised professional with a passion for operational excellence and client success? The HR Dept South London are looking for a dedicated Business Operations Manager to play a pivotal role in overseeing our daily operations, managing customer relationships, coordinating H

Are you a proactive, highly organised professional with a passion for operational excellence and client success? The HR Dept South London are looking for a dedicated Business Operations Manager to play a pivotal role in overseeing our daily operations, managing customer relationships, coordinating H

Brokerage Team Manager – Insurance | South London | £45k–£60k DOE + Hybrid + Benefits Are you an experienced Insurance Team Leader ready to take the next big step in your career? This could be the opportunity you've been waiting for! About the Business We’re proud to be partnering with a highly reputable, award-winning insurance broker with unrivalled access to a thriving community of over 48,000 small businesses across the UK. Specialising in tailored insurance solutions, they are known for delivering exceptional service and value to their members. The Opportunity We’re looking for a dynamic and experienced leader to join our client’s South London office as a Brokerage Team Manager. In this pivotal role, you’ll oversee both the Sales and Existing Business teams, providing strategic guidance, operational oversight, and expert support on all things related to general insurance. You’ll also play a key role in advising members, supporting Account Executives with new business, and driving service excellence across the board. Key Responsibilities • Lead and support the Sales and Existing Business teams, working closely with their Team Leaders., • Provide expert advice on general insurance matters to members and internal teams., • Assist Account Executives in delivering new business opportunities., • Produce and issue quotations, renewals, and mid-term adjustments., • Work with the existing team to work on retaining the customer service proposition, • Build and maintain strong relationships with insurers and underwriters., • Proven experience in selling SME insurance products., • CII FIT qualification (or working towards)., • Background in branch or broker sales roles., • Strong knowledge of the UK insurance market and its dynamics., • Familiarity with broking SaaS platforms (Acturis experience is a plus)., • Demonstrated success in meeting and exceeding sales targets., • Confident and capable team leader with a collaborative mindset.What’s on Offer, • Salary: £45,000 – £60,000 (depending on experience), • Hybrid working for better work-life balance, • 25 days annual leave (plus 1 extra day for each year of service up to 30 days), • Excellent company pension, • Life assurance, • Clear progression opportunities into client relationship management, • Vibrant office culture with great perks

Are you a proactive, highly organised professional with a passion for operational excellence and client success? The HR Dept South London are looking for a dedicated Business Operations Manager to play a pivotal role in overseeing our daily operations, managing customer relationships, coordinating H

This role is pivotal to the success of the Lodge, the enjoyment of Owners and is hugely rewarding. A successful Lodge Manager is someone who loves to work 'front of house' and is focused on providing a first-class customer service with excellent administration skills. Sign in to set job alerts for �

Customer Success Manager (CSM). This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers, while also driving account growth through strategic relationship management and solution expansion. We are seeking a dynamic and customer-centric.

This fast growing SaaS company is scaling rapidly and is now looking for a German speaking Customer Success Managers to join their team in London (3 days in the office per week). Experience in eCommerce is essential - whether in Customer Success, Account Management or eCommerce management / consulta

Senior Customer Success Manager, AdTech:. Senior Customer Success Manager.

Customer Success Manager - Ad Tech - Paid Social, Search and Programmatic. In this Customer Success Manager role, you'll be the bridge between clients and campaign excellence—nurturing relationships while ensuring their media campaigns hit their performance targets. Self-starter who's organized, f

Customer Success Manager (Growth Strategist). As a Customer Success Manager (Growth Strategist), you’ll sit within the Client Services pod, leading strategic conversations with senior marketers post-sale. Work at the intersection of marketing strategy, client success, and commercial growth.

We’re looking for a Customer Success Manager with significant experience in EdTech to join a fast-scaling, tech company. Strong grasp of customer success best practices, tools, and frameworks. If you’ve been in customer success in a start-up or growth-stage EdTech company and can demonstrate res

Senior Customer Success Manager. Ready to take your customer success career to the next level? In this exciting role, you'll be the driving force behind customer satisfaction, fostering strong relationships, and ensuring clients achieve remarkable results. Proven ability to drive customer success an

Customer Success Manager (Growth Strategist). As a Customer Success Manager (Growth Strategist), you’ll sit within the Client Services pod, leading strategic conversations with senior marketers post-sale. If you’re a B2B marketer turned customer strategist who thrives on driving measurable growt

Senior Customer Success Manager, AdTech:. Senior Customer Success Manager.

We’re looking for a Customer Success Manager with significant experience in EdTech to join a fast-scaling, tech company. Significant experience in EdTech customer success. Strong grasp of customer success best practices, tools, and frameworks.

Senior Customer Success Manager - ELT, Data and AI SaaS. You must have at least 3+ years SaaS Customer Success experience - ideally closer to 5-6 years.

As an Customer Success Manager, you will leverage your expertise across various marketplaces to drive success for a portfolio of well-known global brands. Exciting opportunity for an experience Customer Success Manager to join a fast-growing AI AdTech SaaS platform, as the continue to scale their Re

Senior Customer Success Manager - ELT, Data and AI SaaS. You must have at least 3+ years SaaS Customer Success experience - ideally closer to 5-6 years.

This fast growing SaaS company is scaling rapidly and is now looking for a German speaking Customer Success Managers to join their team in London (3 days in the office per week). Experience in eCommerce is essential - whether in Customer Success, Account Management or eCommerce management / consulta

Ensure Enterprise customers understand their customer data and drive actionable insights. Enterprise Customer Success within B2B SaaS. Highly sophisticated machine learning customer insights and automation.

Customer Success Manager (CSM). This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers, while also driving account growth through strategic relationship management and solution expansion. Be the trusted point of contact, building strong stakehold

Customer Success Manager - Ad Tech - Paid Social, Search and Programmatic. In this Customer Success Manager role, you'll be the bridge between clients and campaign excellence—nurturing relationships while ensuring their media campaigns hit their performance targets. Self-starter who's organized, f

We are seeking a proactive and empathetic Customer Success Manager to join our client team in a key strategic position. A track record of working in a customer-facing environment and driving initiatives to ensure or improve customer ROI. As the trusted advisor and advocate for their customers, you w

Ensure Enterprise customers understand their customer data and drive actionable insights. Enterprise Customer Success within B2B SaaS. Highly sophisticated machine learning customer insights and automation.

We are looking for a Senior Customer Success Manager based in the UK or Ireland who will focus on our Enterprise customer segment to join the Customer. You’ll collaborate with cross-functional teams (Customer Success Enablement, Technical Support, Sales, Product, and Engineering) to address questi

As a Customer Success Manager (CSM), you will manage the customer relationship throughout the entire lifecycle for PROS customers. A Day in the Life of the Customer Success Manager – About the role. We are committed to the success of our customers and continually strive to deliver on our promises.

Optimove’s Enterprise Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders including CMO’s, CRM Leads, project managers and software developers to deliver outstanding results. If youre looking for the nex

Have experience in a similar role (customer engagement / success/ saas platforms), managing technical projects. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Authentication & Verification, Fraud and Credit Risk mitigation

We are seeking a dynamic and experienced Customer Success Manager who will act as a strategic partner to our clients: owning product adoption, driving measurable outcomes, and building long-term, trusted relationships. Customer Success, Account Management, or related SaaS client-facing role. Ensure

Our Customer Success team plays a vital role in advising and guiding a diverse range of Enterprise customers, ensuring a successful launch with Webflow and continually achieving their business goals and maximizing their investment in Webflow. Partnering closely with Webflow's Account Executives, Sol

We’re looking for a Customer Success Manager to join our growing LaunchPAD team. From onboarding new customers and setting up campaigns, to monitoring, optimising, and troubleshooting in-flight activity, you'll make sure our clients get the best possible results. Act as the main contact for client

Our Strategic Customer Success Managers (CSMs) own the relationship with our largest customers, helping them navigate the sustainability landscape, Watershed’s platform, and their own organisations to accomplish their goals. Serve as the voice of the customer within Watershed, influencing product,

Mid Level Customer Success Manager. You have relevant experience in Customer Success and/or Sales and/or Project Management in a fast-paced tech company. Act as a consultant to some of our highest-tier customers; building CSPs, monitoring value realisation and preparing & presenting success metrics

Customer Success Manager — Operations at Plentific. Experience managing operational tasks within customer success or account management. Build and maintain excellent client relationships to ensure high customer satisfaction and retention.

Do you want to be part of a young, dynamic and innovative technology company and help us expand our engineering services to our industrial customers in the UK by driving customer value delivery and orchestrating adoption of our technology at scale? Please continue reading!. To take ownership of cust

As a Senior Customer Success Manager at Entrust Identity, you will play a pivotal role in our EMEA Customer Success team. Understand customer goals, define measurable success criteria, and drive initiatives to achieve those outcomes. Customer Success, Sales Engineering, or Technical Account Manageme

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success : proactively develop strong relationships with client stakeholders (IT, C

Vortexa is looking for a Customer Success Manager in London to play an influential role in our post-sale customer experience in the European region and have a major role in our ambitious growth plans. Have experience in Customer Success, with proven record of partnering with customers on their needs

As the Senior Manager, Customer Success, you'll work on industry-changing challenges, build strong client relationships and manage projects while working closely with sales, deployment, product and engineering to ensure customers are receiving the greatest value from our platform. We're excited to h

As a Majors Customer Success Manager, you’ll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. Customer Health Monitoring: Proactively and strategically manag

As Vanta’s Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately successful and happy. As Vanta’s Customer Success Manager you will play a pivotal role in guiding some of our largest customers through their s

UiPath is seeking a highly motivated and experienced Senior Customer Success Manager to guide our customers through their post sales journeys and AI- powered transformation programs. Extensive experience in customer success roles, with a proven track record of driving customer satisfaction, adoption

Customer Success Manager (f/m/d). Customer Success Manager (London/UK-Based). Principal Customer Success Manager (Contract).

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

The Customer Success Manager (CSM) is responsible for driving customer engagement, satisfaction, and successful adoption of all Elsevier solutions. Develop and proactively manage ongoing relationships with customers, monitor customer health, and in general ensure that our customers are successful an

Customer Success roles in a SaaS environment. Own customer health and retention across complex, multi-product customer engagements. Serve as the voice of the customer internally, influencing BetterUp teams to prioritize client success.

Senior Customer Success Manager - Hospitality. Senior Customer Success Manager - Hospitality. An awesome opportunity has arisen for a Hospitality focused, Senior Customer Success Manager to join our team.

Joining our Customer Success team, you will play an instrumental role in our customers journey with IRONSCALES, create meaningful bonds with our global customers and partners, and help them realize the value of their investment in our product – fight phishing and protect their company against em