Customer success manager jobs in LiverpoolCreate job alerts

General Manager - PBSA Liverpool £48,000-£50,000 + 10% Bonus Our client is one of the UK's leading PBSA operators, known for creating exceptional student experiences, building high-performing teams, and fostering a genuinely supportive culture. They're now looking for a General Manager to lead one of their flagship Liverpool residences. This is an opportunity to join a well-established, high-performing site with a fantastic team already in place. The building is performing strongly, the culture is excellent, and the business continues to invest heavily in both its people and its growth. This role is perfect for an experienced PBSA leader or someone from a strong BTR, hospitality, or customer-focused operational background who loves developing people, building relationships, and creating an environment where both residents and team members thrive. Above all, we're looking for a big personality. Someone who can bring energy to the building, inspire a team, build strong relationships with residents, and create a positive atmosphere every day. What you'll be doing Leading and inspiring a well-established on-site team, creating a culture of accountability, support, and high performance. Coaching and developing team members, helping individuals reach their potential and supporting future progression opportunities across the business. Driving an exceptional resident experience, ensuring students feel welcomed, supported, safe, and proud to call the building home. Taking ownership of the building's operational performance, ensuring high standards are maintained across all areas. Managing building safety and compliance, including statutory checks, PPM schedules, health and safety requirements, and audit readiness. Monitoring KPIs, occupancy levels, resident satisfaction, rebookers, and overall commercial performance. Working closely with senior leadership to continuously improve service delivery and operational excellence. Handling incidents and challenges with professionalism, calmness, and sound judgement. Acting as the face of the building, building strong relationships with residents, universities, contractors, and local stakeholders. What we're looking for Previous PBSA management experience is highly desirable. We would also welcome applications from strong Build to Rent, hospitality, retail or wider operational management backgrounds. A natural people leader who genuinely enjoys coaching, mentoring, and developing others. Someone with a big personality who can energise a team and create a positive culture. Strong understanding of compliance, health and safety, building operations, and service delivery. Commercially aware, organised, and able to balance people, performance, and customer experience. A hands-on leader who enjoys being visible, approachable, and involved in the day-to-day operation. Someone who aligns with a down-to-earth culture and leads by example. What's in it for you? £48,000-£50,000 basic salary. 10% annual bonus. Join a business with a genuinely supportive, people-first culture. Lead a successful, well-performing building with a fantastic team already in place. Work alongside down-to-earth colleagues who enjoy what they do and support each other's success. Real opportunities for development and career progression as the business continues to expand. Be part of a growing PBSA operator with exciting plans for the future. Monday-Friday role with some flexibility required during key student periods

Thinking About a Career Change? Why Not Choose HR? \n If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. \n Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. \n Our HR Career Change Programme \n We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. \n Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. \n Please note that this is a training course and fees apply. \n Why Human Resources? \n The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. \n Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). \n Here are typical UK salaries at various stages of the HR journey: \n\n • HR Administrator - £27,000+\n, • HR Assistant - £30,000+\n, • HR Officer - £35,000+\n, • HR Advisor - £38,500+\n, • HR Manager - £55,000+\n\n And with hybrid and remote roles increasingly common in HR, the flexibility is there too. \n How It Works - Your 3 Step Journey Into HR \n Step 1 - CIPD Level 3 Certificate in People Practice \n The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. \n\n • Accredited by the Chartered Institute of Personnel & Development (CIPD)\n, • Covers recruitment, employee relations, HR systems, and more\n, • Complete in approx. 10-12 weeks at your own pace\n\n This course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry. \n Step 2 - Tailored Recruitment Support \n Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. \n We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. \n You’ll get: \n\n • A professionally written, HR-focused CV\n, • Job-matching advice tailored to your experience and location\n, • Application support, interview prep, and mock interviews\n, • Ongoing 1-to-1 guidance to help you land your first HR role\n\n Step 3 - Start Your New HR Career \n Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. \n And to give you confidence, we offer a Money Back Guarantee: \n If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. \n Flexible, Affordable, Achievable \n To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. \n Ready to Make the Change? \n Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

Job Title: Partnership Executive / Senior Partnership Executive / Principal Partnership Executive Reporting to: Regions Manager Location: Liverpool Salary: £30,000 to £49,000 per annum (salary dependant on skillset and experience) The Supply Register are an education recruitment managed service provider working in partnership with Multi Academy Trusts & Colleges across England and Wales. Our vision is to transform recruitment in the changing world of education & our mission is to become the sector's most trusted education recruitment company. Due to growth in the area, we are recruiting for a Partnership Executive to manage a new key account. As a Partnership Executive, you will be the key account manager and first port of contact for one of our Multi-Academy Trusts. You will work alongside the wider team to enhance our partnerships and provide outstanding service to our clients. This is an exciting opportunity to join our journey and be a part of something special! Role & Responsibilities: Oversee and manage relationships with a Multi-Academy Trust Build and maintain strong relationships with clients through regular communication and on-site visits Provide an excellent candidate journey for all teaching and non-teaching staff Effectively manage a variety of long term and day to day vacancies Build a strong pool of experienced and vetted candidates ready for placement Conduct interviews with prospective candidates Work alongside the team to develop candidate attraction techniques and provide an outstanding candidate journey Work collaboratively with our partnership agencies to ensure that School requirements are met Deliver excellent service to facilitate outstanding relationships to our clients The ideal candidate will have: At least 1 year in a recruitment or account management role Have an understanding managed service solutions Demonstrated success in providing outstanding customer service The ability to problem solve and navigate through challenges effectively Excellent interpersonal skills Excellent attention to detail A full UK driving license and willingness to travel across the region as required Motivation and drive to grow with the company In return, The Supply Register can offer: A generous basic salary (negotiable, depending on your experience) Hybrid working Private healthcare plan Twenty-five days plus birthday and public holidays per year (Increasing by 1 day each year to 29 days) A team who celebrate achievements Opportunities to progress up our career ladder Pension Scheme

Established in 1966, Nuaire is a UK based ventilation solutions provider designing and manufacturing products for the domestic, commercial, and industrial construction sectors. Our state-of-the-art facilities in Caerphilly operate with minimal impact on the environment, driven by ambitious targets to drive forward green manufacturing practices. Our exceptional teams apply their first-class technical, customer service and manufacturing expertise to understand our customers’ needs and solve today’s ventilation challenges. Our loyal and highly skilled workforce are key to our success in delivering clean air, everywhere. Now part of the Genuit Groups’ Climate Management Solutions (CMS) business unit, Nuaire has ambitious growth plans. The Role Reporting to the regional sales manager the role will include selling Nuaire’s residential product portfolio to M&E Consultants. The role will involve promoting Nuaire products through detailed presentation, assisting consultants with their design and ultimately gaining specifications for Nuaire products in the final project design. Tracking multiple projects from concept through the tender processes to negotiation of an order. You will work closely with contractor sales representatives in the region to continue its success and further increase business development in this top performing area. Working hours: Monday-Friday, 37 hours per week. Working style: Field-based. This vacancy covers the major cities in North West . Territory postcodes: CA, LA, FY, PR, BB, L, WN, BL, OL, WA, M, CH, CW, SK, ST. The successful candidate must live or be close to this territory. Key Responsibilities To Account manage, service and secure business from our existing customers Develop new business opportunities with lower spending high potential accounts To seek out and develop new prospects and accounts Build relationships with the new and existing customers To develop strong specifications by using our key USP’s and product range to enable our contracting team to negotiate through to order Work closely with the contracting sales team, internal sales and Residential office to provide a high level of sales, sales support and service to the customer base Achieve and exceed sales targets through gaining and maintaining specifications Achieve Key Performance targets to continue success and growth in the area The Person You will form part of a successful team who are eager to assist, plan and support each other in order to achieve their objectives and the team’s aspirations. You should be proactive and always looking for new ideas to grow the business in the region along with the following: Knowledge of the construction, mechanical specification and contracting within the building services industry is a requirement. Preference will be given to candidates with proven contacts and existing relationships in the area A good knowledge of HVAC system design and/or controls would be an advantage A proven history in Sales within a suitable industry would be preferred although full training will be given A level of computer literacy is required for report writing, presentations and use of the company CRM system for sales forecasting and call planning A degree in a relevant discipline; Engineering, Science, or Business etc Must hold a current UK driving licence The Benefits 25 days holiday Pension contribution matched up to 8% Life Assurance 3x base salary Genuit sharesave scheme Here at the Genuit Group we recognise and develop the contribution our people make to the Group’s success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale

At Dalkia, we're motivated by a common goal: fighting climate change and creating a better, greener future. We bring together skilled people who exchange ideas, push each other and develop as a team. Supported by EDF, Britain's largest producer of low carbon electricity, we put people first. With over 5,000 staff and a turnover exceeding £600m, we combine the resources of a major organisation with a positive culture, creative thinking and welcoming values, making Dalkia an excellent place to work and advance your career. Job Title: Installation Technician (Projects) Staff Grade: TG1 Employer: Dalkia Scotland Job Purpose • To install and set up Fire and Security Systems. Aims and Goals • To focus on expected team behaviours that deliver strong results for the business, helping DALKIA maintain its top position in the industry and our good name with our customers. • Follow Health and Safety rules at all times • To be helpful and flexible, completing set tasks • Be part of a united working team that provides excellent service to the client Main Duties • Follow set technical standards in line with Health and Safety at Work Act rules. • Make sure onsite Quality checks are followed properly and keep accurate records related to Fire & Security Systems. • Handle initial actions for all client requests. • Manage visiting specialist contractors working on Fire & Security Systems aspects of installations. • Help other trades when needed. • Manage workload and rank jobs by priority • Provide reports about work and equipment as needed. • Complete various duties as asked by the Client. • Actively work towards growing the contract into other service areas such as System Upgrades, replacements and Project works • Install fire and security systems Health & Safety • All staff must take sensible care for the health and safety of themselves and others who may be affected by their actions, and follow all guidance and instructions given. Further details about Health & Safety duties are outlined in the Health & Safety Policy. Working Links Internal • Work with Operations Manager & Engineering Coordinator External • Work with Client Representatives, Service Providers and Material Suppliers Person Details Skills, Training, Knowledge and Experience The knowledge, skills, training and experience needed for the role are: Essential • Fire & Security Apprenticeship • Health and Safety Training • PC skills with Microsoft Word and Excel experience • Experience in the construction industry • Experience installing fire and security systems Preferred • City & Guilds Part 3 (Electrical Installation 2360) or similar qualification • Experience in IT & Networking • Supervisory experience for future growth Skills The core support team skills for the role are: • Teamwork - actively contributes to the team and works to improve team performance through personal dedication. • Planning, Organising & Executing – able to understand what's most important, plan and organise work and manage own time to meet deadlines. • Communication – communicates clearly, making a good impression and ensuring understanding of all relevant details in all situations. • Business Awareness – understands the need to manage costs and spending, applying the right controls. • Risk Management – is aware of the impact of risk to the business and applies the right controls. • Flexibility – is responsive and open to changing situations. • Drive for Excellence – aims to deliver high quality work. • Self Motivation and Growth– is confident in own ability and is motivated to deliver, using chances to develop further. • Customer Awareness Our Values People First – It starts with health, safety and wellbeing Better Together – A team-based approach Trusted Partners – Committed to our clients' success Taking Responsibility – Making a positive difference Equity, Diversity & Inclusion We're committed to a fair and welcoming recruitment process. If you need any adjustments, please let us know in confidence. Our team is here to help you

PROJECT MANAGER Liverpool Area | Hybrid | UK Travel | Circa £60,000 - £65,000 + Car Allowance + Mileage ABOUT THE BUSINESS Our client is a rapidly growing technology business that partners with manufacturers across the UK to improve operational performance through innovative digital solutions. This isn't a traditional IT project management role. Instead, it's an opportunity for someone with a manufacturing background to lead customer implementations and help operational teams successfully adopt new technology. THE ROLE You'll take ownership of customer implementation projects from contract handover through to successful go-live and operational adoption. Working closely with internal technical specialists, you'll become the primary point of contact throughout the delivery journey, ensuring projects remain on track while building trusted relationships with customers. This role is focused on delivering operational change, not just technical deployment. Success is measured by the quality of delivery, customer confidence, and how effectively solutions become embedded into day-to-day operations. WHAT YOU'LL BE DOING Managing end-to-end customer implementation projects from kick-off through to successful go-live Running structured onboarding and discovery sessions to understand customer requirements, operational processes and project objectives Managing project plans, timelines, milestones, risks and customer communications throughout delivery Acting as the primary point of contact for customers, building strong working relationships and managing expectations throughout the implementation journey Working closely with internal technical and field-based teams to coordinate successful deployments Leading regular project governance meetings, providing progress updates and proactively resolving issues before they impact delivery Supporting customers with training and change management to ensure solutions are successfully adopted within their operation Using your manufacturing knowledge to understand production challenges and tailor implementations around operational requirements Ensuring projects are fully validated before sign-off and smoothly transitioned into Business as Usual Identifying opportunities to improve implementation processes and enhance the overall customer experience WHAT THEY'RE LOOKING FOR This role would suit someone who has delivered projects, operational improvements or process change within a manufacturing environment. Your background could include: Manufacturing Operations Production Management Continuous Improvement Engineering Quality Assurance Technical Operations Manufacturing Project Management You'll also bring: Experience delivering structured projects within live manufacturing environments Strong stakeholder management skills with the confidence to communicate at all levels, from shop floor to senior leadership Excellent organisational skills with the ability to manage multiple projects simultaneously A practical, customer-focused approach to problem solving and project delivery The ability to translate technical concepts into operational language that resonates with manufacturing teams Confidence to challenge assumptions, manage project scope and maintain delivery standards Willingness to travel regularly to customer sites across the UK Desirable: Experience within Food & Beverage or FMCG manufacturing PRINCE2, PMP or equivalent Project Management qualification Opportunity to join a growing business delivering innovative solutions into the manufacturing sector This is an opportunity to take your manufacturing experience beyond a single site and work with a variety of manufacturers across the UK. You'll play a key role in delivering projects that improve operational performance, working closely with customers to ensure new solutions are successfully implemented, adopted and deliver lasting value

Business Development Manager - Commercial Fleet Safety North West Location: Field-based, covering the North West Job Type: Full-time, Permanent | 40 hours per week | Monday to Friday Salary: Competitive basic salary, dependent on experience OTE: In excess of £75,000 with uncapped commission Benefits: Company car, Private Healthcare, Life Assurance, Pension and additional benefits The Opportunity SMUK is an established specialist in commercial vehicle safety systems and fleet technology, working with fleet operators across the UK to deliver practical, engineered solutions that improve vehicle safety, compliance and operational performance. We don't simply sell individual products. We work with our customers to understand the challenges they face and bring together the right combination of technology, products, installation and support to deliver a Total Fleet Solution. As part of our continued growth, we are looking to appoint an experienced Business Development Manager to take ownership of our North West territory and further develop SMUK's presence within the commercial fleet sector. This is a proactive business development role for someone who enjoys creating opportunities, opening new doors and building strong commercial relationships. You'll be responsible for developing new business with commercial fleet operators across your region, taking opportunities from initial conversation through to solution development, quotation, negotiation and order, while building relationships that create long-term value for both the customer and SMUK. What You'll Be Doing You'll take ownership of business development across your territory, with responsibility for building a strong pipeline and delivering sustainable sales growth. Your key responsibilities will include: Identifying, targeting and developing new business opportunities with commercial fleet operators across the North West. Building strong relationships with Fleet Managers, Transport Managers, commercial vehicle dealerships and other key decision-makers and industry stakeholders. Taking a consultative approach to understand each customer's fleet, operational, safety and compliance requirements. Promoting the breadth of SMUK's capabilities, identifying opportunities to bring together products, technology, installation and support to deliver a Total Fleet Solution. Developing customer opportunities from initial engagement through site meetings, specification, quotation, negotiation and order. Identifying opportunities to develop and grow existing customer relationships alongside new business acquisition. Working collaboratively with our internal Sales, Projects, Engineering and Operations teams to ensure proposed solutions are practical, commercially viable and successfully delivered. Maintaining a strong and well-managed sales pipeline through our CRM system. Providing accurate and realistic sales forecasts and working towards agreed sales targets and objectives. Developing a strong understanding of your regional market, identifying emerging opportunities and potential customers. Representing SMUK professionally at customer meetings, industry events, exhibitions and trade shows. What We're Looking For Above all, we're looking for a genuine business developer. You'll be commercially driven, comfortable creating your own opportunities and confident building relationships from the ground up. You'll also understand that successful business development isn't just about winning an initial order. It's about understanding the customer, delivering the right solution and developing a relationship that grows over time. You'll ideally bring: A proven track record in B2B business development, field sales or solution-based sales. Demonstrable experience of identifying, developing and converting new business opportunities. A consultative approach to selling, with the ability to understand a customer's requirements and develop an appropriate solution. Strong communication, presentation and relationship-building skills. Commercial confidence and the ability to negotiate effectively. The ability to engage credibly with customers and decision-makers at different levels. A proactive, self-motivated approach and the ability to manage a regional territory effectively. Good pipeline management, CRM discipline and forecasting skills. A collaborative, team-focused approach, with a willingness to share knowledge, support colleagues and contribute to the wider success of the Sales team. A full UK driving licence. It Would Be Great If You Also Have Experience within the HGV, commercial vehicle, fleet, transport, logistics, vehicle technology or associated automotive sectors would be particularly beneficial. Knowledge of commercial vehicle safety systems or fleet technology would also be advantageous, as would an established network within the commercial fleet sector. However, for the right experienced business development professional, comprehensive product and technical training will be provided. What We Offer We want our Business Development Managers to have the tools, support and earning opportunity to succeed. The package includes: Competitive basic salary, dependent on experience OTE in excess of £75,000 Uncapped commission Company car Private Healthcare, including discounted gym membership Life Assurance at 3x basic salary Company Pension Scheme 31 days' annual leave including Bank Holidays, increasing with length of service Birthday leave plus birthday gift voucher Recruitment Referral Scheme Comprehensive in-house product and technical training Company mobile phone and laptop This is a field-based role covering the North West, requiring regular travel throughout the territory to develop opportunities and meet customers. Although you'll have responsibility for your own territory and sales performance, you'll very much be part of one Sales team. We value people who collaborate, communicate openly and support their colleagues, recognising that our strongest results come from working together. You'll work closely with the wider Sales team and colleagues across SMUK, sharing customer and market insight, contributing to team objectives and playing an active part in internal sales meetings. Occasional travel elsewhere in the UK will also be required for customer meetings, exhibitions and industry events. We're a growing business with ambitious plans, and we're looking for someone who wants to play an active part in that growth. If you're an experienced business development professional who enjoys opening doors, solving customer problems and turning opportunities into long-term commercial relationships, we'd like to hear from you. SMUK | Total Fleet Solutions Apply today to become part of the next stage of SMUK's growth. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful

Job Title: Household Customer Service Representative Location: Liverpool / Hybrid Salary: £26,938 - £28,609 per annum plus up to £2,000 performance-related bonus Job Type: Permanent, Full Time Working Hours: Hybrid model with a minimum of 3 days in the office (but your welcome to come in more often if you wish!) including work-life balance meets flexibility with three rotating shift patterns Early Shift: 08:30am - 17:00pm Mid Shift: 9:00am - 17:30pm Late Shift: 10:00am - 18:30pmAbout the role An Exciting Opportunity to Kickstart Your Career in Insurance! Are you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job - it's your chance to build a career, develop your skills, and be part of a high-energy, supportive environment that celebrates success. We're looking for a Customer Service Representative to join our thriving inbound contact centre, specializing in insurance - and we want YOU to be part of our journey! What you will be doing: Respond to all enquiries from customer and colleagues through all lines of communication. Provide high quality Customer Service and give the Customer a Positive helpful experience. As a brand ambassador always conduct yourself and communications in a courteous and helpful manner and ensure that all information required by either the customer or the colleague is obtained and communicated correctly and efficiently. Give suitable information to customers and assist with any queries relating to their insurance needs and policy cover. Build Report and trust with the Customer, resolving queries in a fast and efficient manner. Have multiple conversations with different Customers on webchat without compromising the quality of chats. Maintain an accurate record of the assessment of the customers awareness of risk and insurance as well as their circumstances and objectives. Using the system(s) you are provided, determine which insurer or scheme will provide the most competitive and suitable product for the query, and ensure that the best premium and policy cover and terms are obtained for the customer. Ensure that you look to resolve any customer dissatisfaction at first point of contact. Discuss any additional covers available to the customer to ensure that all their insurance requirements are satisfied. Demonstrate flexibility, empathy, consideration and respect when dealing with customers, team members and external organisations. Ensure that you are always working to agreed service levels. Be empathetic to Customer problems and find suitable solutions. Liaise with the relevant company departments or external insurance organisations to ensure that customers' needs, and requirements are always met by the company. Assist your Management Team with the day to day running of the department and any requests they may have. Complete all Key Learning and any additional training as requested by the Business. To bring to the attention of management any training or procedural issues needing to be addressed on either a personal or Company level, including suggestions for improvements on existing processes and procedures. Assist other team members as and when required. To report any act of a criminal, dangerous or deliberately negligent nature by another member of staff to your supervisor at the earliest opportunity. To behave in a responsible manner in the office always. Resolve Customer Complaints in a professional manner whilst demonstrating treating the customer fairly. Ensuring all details on NB applications are honest and accurate Performing checks on applicants' details to confirm accuracy Updating details and advising customers to any change in the price of their premium Assisting clients in providing vital information Promoting bespoke packages relating to the client's needs Assisting and learning underwritingWhat we're looking for: A Positive "can do" attitude. Excellent verbal and written communication skills. Great listening skills. High level of accuracy and attention to detail. Good problem solver. Ability to work in a fast paced environment. Ability to multi-task and manage time effectively. Be able to demonstrate patience and empathy. Excellent customer service skills, incorporating a confident and pleasant telephone manner.Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. A Few Things to Know Before You Apply: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Service Executive, Client Support Advisor, Outbound Sales, Customer Service, Inbound Sales, Sales Agent, Sales Account Manager, Customer Service Assistant may also be considered

Job Title: Household Claims Handler Location: Liverpool, Hybrid Salary: £27,500 - £31,000 per annum DOE plus Performance bonus up to £2,000 per annum Job Type: Permanent, Full Time Bored in your current role? Looking to change direction or take the next step in your insurance career? Want more than just a job? Looking for an employer who is as passionate about your success as you are? We are the ACORN group, and we are proud to be different. Come and join our rapidly expanding Claims Team and be part of our journey to be the best niche motor insurer in the UK. Due to several internal promotions, we are seeking Third Party Claims Handlers - with or without experience to join our friendly team in Liverpool City Centre. What you will be doing: Creation of new Household claims (FNOL), capturing accurate information and establishing the facts of the incident/peril from the caller/customer Accurately checking all details of a claim after every call, cross referenced with policy terms, conditions, endorsements and exclusions Managing a varied (Accidental Damage, Fire, Theft, Escape of Water etc.) portfolio of claims from FNOL stage through to settlement/conclusion Identifying and investigating potentially fraudulent claims Instructing and liaising with our third-party suppliers to ensure they have all relevant information to handle a claim, chasing for responses if required and ensuring all relevant documentation is obtained prior to settlement Ensuring underwriting requirements are checked at claim inception and throughout the lifecycle of the claim Proactively managing customer/third party expectations including appropriate signposting if applicable Providing proactive and correct assessments with regards to indemnity positions Accurate quantum assessment of claims presented using the relevant tools available to assist Application of accurate reserves in line with company reserving philosophy Adherence to best practice and key strategies Effective file and portfolio management Any other Ad hoc task as the needs of the business dictateWhat we're looking for: Ability to work in a culture of openness, trust and respect with a team player attitude Minimum of two years claims handling experience (Motor, Household, EL/PL etc.) Ability to interpret policy wording, terms and conditions and endorsements Ability to work in a fast-paced environment Good written and verbal communication skills including rapport building Strong organisation skills with the ability to prioritise tasks Ability to fact find and analyse information resulting in accurate decision makingGrow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone of £750 million in total value of insurance policies written in 2024. Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreA Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: Checks & Clearances - All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements - Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You - We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process, or once you're part of the team, just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Customer Service Claims Handler, Customer Claims Executive, Claims Account Manager, Claims Customer Service, Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Property Damage Claims Advisor, Claims Handler may also be considered for this role

Veeva CRM, Vault CRM, or other CRM consulting experience (delivery/implementation). Experience with Veeva Vault or CRM implementations in heavily-regulated industries (e. At Veeva, our CRM Customer Success Managers (CSMs) are strategic consultants - not traditional account managers.

As an Account Manager, Customer Success, you'll own the commercial and strategic health of a portfolio of Pencil accounts — the roadmap of what's next, the relationship with key stakeholders, and the confidence that someone at Pencil is thinking ahead on their behalf. You'll work in lockstep with

Fluency in English and French is required.

Ready to become our new Customer Success Manager at Roamler?. As Customer Success Manager you are the link between those brands and our platform.

Own renewal readiness for your accounts well in advance of contract expiration, baselining and documenting value realized during the term. Comfort working with ambiguity and exercising judgment in how to prioritize customer effort — especially important in a contract role with high autonomy. We ar

An enterprise CSM at Seesaw owns post-sales relationships with enterprise Seesaw accounts to ensure we are delivering on the value and promise that Seesaw is being used to its fullest potential.

Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership. Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery. We’re looking for an Enterprise Custo

The Manager of Customer Success Management (CSM) will report to the Director of Customer Success, working collaboratively to achieve company goals and advance customer success initiatives across the Enterprise segments. Partner with Customer Success and cross-functional leaders to define segment-spe

As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work

Customer Success, Account Management, Strategic Account Management, Commercial Partnerships or a similar customer-facing commercial role. This is a commercially focused Customer Success role, with responsibility for both customer outcomes and revenue growth. Success in this role is measured through

Account Manager to hand over and transition qualified opportunities seamlessly.

At Notabene, the success of our customers drives everything that we do, and our Customer Success team is at the heart of that. Around 5 years in Customer Success or Account Management at a crypto, fintech or regtech SaaS company, or in another complex technical market, managing your own book of cust

As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success, you will oversee a portfolio of customers guiding them through their entire journey—from initial onboarding to sustained engagement,

After all, great professional success stories rarely happen without great personal success stories! Our generous benefits package given to all full time employees includes:. Immuta’s Customer Success team helps customers realize measurable value from Immuta’s Data Authorization Platform, enablin

Assist the CSM with building client relationships within the client enterprise including business development, identifying additional service opportunities and continuous process improvement. Track client and individual program budgets to ensure M&IW forecast is attained. A typical onsite day may la

Customer Success Managers are strategic partners within Instructure's Customer Experience team who provide value by forging strong consultative relationships, driving long-term success, and ensuring customers achieve their goals. Competitive compensation, plus all full-time employees participate in

Partner closely with Customer Success and Account Managers. As our Customer Lifecycle Marketing Manager, you'll own the marketing programs that help customers adopt more of our platform, realize greater value, expand their usage, and stay engaged throughout their journey. You'll lead lifecycle marke

We're looking for a Commercial, customer-focused Customer Success Manager to own a high-volume portfolio of UK & EMEA customers, acting as their trusted advisor, your role will be focused on finding growth opportunities and ensuring a high retention rate across the portfolio, reporting into the Di

Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. The Customer Success Manager (12-month fixed-term contract) role plays a key role in driving strategic customer success initiatives. Certifications in customer

National Account Executive Based: North of England, covering Sheffield up to Darlington across to Manchester and Liverpool. (Location to be agreed on offer) Role Profile Delivering new business wins from the Corporate, SME and intermediary markets through highly effective canvassing of businesses over the phone, video calls and in person using their prospecting skills. Delivering profitable accounts that reach and exceed targets for on rent and revenue. Scale and Scope Report to: National Sales Team Manager Company car Portfolio revenue management: £500K-£2M Monthly new business appointments: 10-15 Monthly new account wins (£25K+):2-4 Role Contribution Account Development Achieve account contact frequency targets and attend regular review meetings. Ability to work with existing customers to highlight areas where Switch can gain additional rental volumes. Negotiation with lapsed accounts that can be re-activated. New Business Delivery Will gain great understanding of Switch Products and Services in order to facilitate a consultative sales approach. Identify all opportunities to open Switch Business accounts where it is beneficial to the customer and to Switch. Ability to get new customers trading quickly to profile. Sales process Management Use of in-house Athena CRM put in place to document and report on new business and account management activity. Understanding of customer paperwork requirements. Territory Management Good understanding of the region and the businesses located there. Has a structured plan in place to maximise time spent face to face with customers while minimising traveling time. Market Awareness Keeps abreast of competitor activities and market trends to identify prospect targets. Business Communication Collaborates with other functions so accounts are set up quickly and efficiently within the agreed SLAs. A full understanding of other department's roles in the customer journey. Appointment Making Self-management of prospect data to keep an active pipeline of £50K+ prospects topped up. Work with the Internal Sales team to maximise territory management and share local market info. Relationship Building Builds effective relationships with other teams, especially operations to drive new business opportunities coming into the team. Cross Sector Prospecting Vertical sector specialisation to aid in self-generated prospecting. Indicators of Success Delivery of revenue against target New business wins against target High number of self-generated new business wins Key performance indicators Appointments against target Awareness of industry trends Timely/useful insights on Competitor activity High new win to traded revenue ratio Core Skills Required ·Time Management ·Negotiating ·Verbal Communication ·Written Communication ·Business Literacy ·Managing the Detail Core Behaviours required ·Strong Work Ethic ·Having a Positive Impact and Influence ·Knowing and Managing Self ·Putting Customers First ·Achieving More ·Working Together What we need in the role is somebody who… Has a positive attitude and strong work ethic. Can work effectively under pressure and consistently deliver on revenue targets and profitable new account wins that will grow into loyal Switch customers, they are also motivated by identifying larger opportunities that they can plan and execute a strategy to win. What we don't need in the role is somebody who… Has no sense of urgency and is unable to understand the role they play in the team and how it affects the overall revenue performance. They are easily frustrated when things don't go their way and they will sit and wait for opportunities to come to them. Qualifications Maths & English GCSE or equivalent Experience Proven experience dealing with high level Decision Makers in a B2B sales role where a superior work ethic has been demonstrated. A background in vehicle rental B2B sales is preferred. JBRP1_UKTJ

As a Spares Manager, you'll be committed to delivering an outstanding level of service, and you'll be professional, driven and enthusiastic. The Spares Manager role is part of the wider branch team, and the key to success will be customer service - building rapport and strong relationships with new

About the role… A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. We are excited to be recruiting for a MOT Motor Vehicle Technician. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. As a a MOT Motor Vehicle Technician, you will be responsible for the MOT testing, service, repair and maintenance work for our customers' vehicles, readying them for the road ahead. Representing a variety of manufacturers and carrying out work on a diverse range of vehicles and models, you will take great pride in your work, taking complete ownership of your customers and completing your jobs to the highest standard. We are looking for candidates who would be willing to train within the Manufacturer Franchise and have the desire and ambition to progress onto Senior and Master Technician status. Not only do we offer motoring for life, at Stoneacre, we offer a career for life. We genuinely believe that Stoneacre Motor Group is leading the way in EV training, and we are excited to share our knowledge and expertise with you. You will be working in an industry-leading workshop boasting state of the art facilities. Through both in house and manufacturer training, you will be given full support and development enabling you to reach your full potential, and elevate your career in EV Technology, all whilst contributing towards making Stoneacre the Number One Motor Group. Salary up to £45,000 OTE a year Do we have your interest…? Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you? A flexible approach to working patterns - Choose your own hours! We are happy to discuss all flexible working options to help you achieve the work life balance that suits you Industry leading competitive salary Industry leading top level bonuses Dedicated manufacturer training Fast track to EV Level 4 Minimum 30 days holiday increasing to 34 days (pro rata basis) Industry leading career progression opportunities Contributory workplace pension scheme Uniform provided Long service reward Customer introduced reward Employee discounts Access to discounts on retailers, restaurants, holidays and much more Wellness programme Free parking An average day as a MOT Motor Vehicle Technician … Reporting to the Service Manager, being responsible for meeting both franchise, and company standards in a service environment. Undertake maintenance, service and repair activities on motor vehicles of all types. Working to the highest level within scheduled times to meet company, franchise and manufacturers' standards. Repairing vehicles, testing vehicles and diagnosing faults. Replacing components, parts, lubricants and consumables whilst maintaining records and providing quality write-ups for the customer and manufacturer. Keeping your work area clean, tidy, organised and free from hazards according to current Health & Safety standards and regulations. Advising and reporting on vehicle faults, servicing requirements including future servicing/repair requirements through the Vehicle Health Check and Video process About you… We consider candidates from all backgrounds who have experience working in the Automotive sector within a technical role As a minimum, you will be qualified to Level 2 NVQ, or equivalent, in Vehicle Maintenance and Repair and hold an MOT Testers Licence You will have fantastic communication skills and thrive working in a challenging yet rewarding environment You will have the ability to work well under pressure - It will be your technical ability that will help you overcome any challenge that is thrown your way. An Electric and Hybrid vehicle qualification or certification would be advantageous but not essential as full training will be provided Hold a full UK driving licence We want you to love what you do - The rest will come naturally. “Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. xrnqpay We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves."

ROLE : Children's Contact Centre Deputy Manager All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. LOCATION : Sefton RESPONSIBLE TO : Contact Centre Manager Manager Salary : £27,982.50 Working hours : 39.5 hours per week Working days : Tues-Fri 10:00am-18:00m - Saturday 09:00m-17:00pm This is initially a temporary position for 6 months, with the potential to become permanent subject to business needs and performance. Please note we will only accept candidates with the following qualifications: NVQ Level 3 · Heath and Social Care · Social Work · Early Years Care and Education BTEC Level 3 · Heath and Social Care · Children and young People's Workforce Apprenticeship Level 3 · Children's Care, Learning and Development CACHE Level 3 · Children and Young People's workforce · Specialist support for Teaching and Learning in schools · Teaching Assisant Pearson Edexcel Level 3 · Heath and Social care Degrees (BA, MSC) · Chilhood and Youth Studies · Social Work · Social Care · Social Studies · Social Work and Welfare Studies · Family Wellbeing · Psychology · Counselling · Social Care and Criminology · Social Welfare and Community · Education · Early Years Education · Education and Professional Studies · Working with Children and Families · PGE Main Objectives: The Deputy Manager supports the Centre Manager in the day-to-day management of the Family Time and Family Support services offered by the organisation, ensuring the safe, child-focused delivery of services. A key part of the role is the coordination and set-up of referrals, including meeting with parents, social workers and any other professionals involved to establish clear expectations, assess risk, and agree service arrangements. The Deputy Manager also plays a central role in reviewing cases where concerns arise, holding review meetings with parents and professionals as required, and ensuring appropriate safeguarding actions are taken. The role combines operational oversight, safeguarding support, staff supervision, and quality assurance, and provides cover for the Centre Manager when required. Key Responsibilities: General Proactively take ownership in developing own knowledge to understand the context of the work of the company and associated risks, challenges and priorities Maintain at all times strict confidentiality of information relating to any sensitive information Communicate information effectively using the correct channels; Ensure familiarisation and adherence with Swan Family's policies and procedures at all times Meet obligations in respect of Health and Safety, primarily not putting self and others at risk of harm Carry out responsibilities effectively, accurately, promptly and in a well-organised way Observe and work to the Swan Family's Core Values Dispose of confidential paperwork appropriately using secure methods To uphold Swan Family's core values, including treat all with respect. Swan Family operate as an anti-bullying organisation. Any abuse of this policy will be dealt with by disciplinary action, up to and including dismissal. Principal Duties To assist the manager in the general running of the centre and to undertake his/her responsibilities as may be designated in their absence, including attending the Centre Managers meeting at Head Office To manage the daily workload of the Supervised Contact Workers, matching workers to contacts and ensure all work is covered. To maintain and develop relationships with Local Authorities, social workers, solicitors and other professionals and service users whilst ensuring contact demands are met. To ensure the centre is a safe environment to work in and visit. Ensuring timely flow of information between Swan Family, its clients and workers. To conduct Safeguarding (Warner) interviews with candidates where required. To check the content of reports submitted by Supervised Contact Worker, addressing any issues identified by these reports to the relevant channels. Liaising with service staff to improve the quality of reports where required. To coordinate planning and review meetings and booking with our clients and service users, ensuring information is shared to the appropriate people, and take payments if required. To work with Swan Family departments to share information for the business needs and service delivery including data monitoring and service performance reviews. To write and deliver safeguarding training sessions for service staff as required, upon request of Family Support Services Manager. To follow Swan Family and NACCC policies and procedures for the service; including but not limited to safeguarding and child protection, confidentiality and Health and Safety. To resolve daily operational problems and queries efficiently and effectively. To promote a professional service at all times. To provide feedback and reporting to the Contact Centre Manager on a regular basis. To be prepared to work flexibly and outside office hours as appropriate, including supervising contacts if required. To ensure the centre standards are maintained and the centre is always clean and tidy. To ensure that the centre is a welcoming environment and that high customer service standards are upheld by all staff. Performance Measurement The jobholders commitment to, and success in, their Personal Development Plan. Improvement in the quality and content of service provided. Ability to cope with periods of high workload and prioritise tasks Contribution to the overall team effort Achievement of goals indicated in monthly performance reviews Achievement of all areas of minimum performance standards Strict Confidentiality Due to the nature of the information the job holder will be exposed to, it is essential that they maintain the highest level of confidentiality at all times. Failure to do so may result in disciplinary action, up to and including dismissal. Supervision The jobholder works within the guidelines laid down by the Manager, being adaptable to the changes in the priorities dictated by the superior. xrnqpay Decision Making The jobholder is responsible for prioritising his/her daily workload whilst accounting for the priorities of the Manager. Job Types: Full-time Benefits: Company pension Work Location: In person

Stellantis &You UK is seeking an Aftersales Manager to lead a busy dealership team, driving customer service excellence and commercial success. You will oversee workshop performance, develop talent, and implement digital processes to streamline the customer journey. The role requires experience in a dealership environment, strong leadership, and a commitment to delivering high quality service with a focus on upskilling the team. #J-18808-Ljbffr

Liverpool54 days agoHelp transform the future of construction through technology. Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully. At MSite, we're helping the UK's leading contractors improve safety, productivity and workforce performance through innovative construction technology. As part of the Infobric Group, you'll join a market-leading business trusted by hundreds of construction organisations to deliver smarter, safer and more connected projects. We're looking for an ambitious Business Development Manager to drive new business growth by building relationships with contractors and developers and helping them embrace digital transformation. • Competitive salary with uncapped commission, • Hybrid working with additional flexibility, • A supportive, inclusive culture that puts people and development first, • Sell a market-leading solution with genuine customer impact, • Build and develop a pipeline of new business opportunities, • Engage senior stakeholders across contractor and developer organisations, • Deliver compelling demonstrations and value-led presentations, • Manage the full sales cycle from prospecting through to negotiation and close, • Prepare proposals, RFIs and RFPs, • Maintain accurate forecasting and pipeline management in Salesforce, • Work closely with SDRs, Marketing and Customer Success to deliver a seamless customer journey, • Proven success in Business Development or Enterprise Sales, ideally within Construction Technology or SaaS, • Experience managing complex sales cycles, • Strong commercial awareness and a track record of exceeding targets, • Excellent presentation and relationship-building skills, • Knowledge of the construction sector and its digital transformation journey, • A consultative approach with a passion for solving customer challenges You'll report to the Director of Sales Operations and work closely with the Sales Director, Senior Business Development Manager, SDR and wider Commercial team to deliver sustainable business growth. • Initial conversation, • Microsoft Teams interview, • Face-to-face interview including a presentation, • Final offer If you're looking for a role where you can make a genuine impact, grow your career and help shape the future of construction through technology, we'd love to hear from you. Be safe. Be productive. Be one. Business Development Manager Commercial / Sales Director of Sales Operations None The Business Development Manager is responsible for driving new business growth by developing strategic relationships with contractors, developers and other key organisations across the construction sector. Working consultatively, you'll identify customer challenges and demonstrate how MSite's workforce management platform helps organisations improve safety, compliance, productivity and operational performance through digital transformation. You'll own the full enterprise sales cycle, collaborating with internal teams to deliver an outstanding customer experience and contribute to the continued growth of the business. • Generate new business opportunities through outbound activity, referrals, networking and marketing-generated leads., • Build and manage a healthy pipeline of qualified enterprise opportunities., • Identify, engage and influence key stakeholders across target organisations., • Understand customer challenges and business objectives., • Deliver tailored product demonstrations and value-led presentations., • Position MSite as a trusted workforce management partner rather than simply a software provider., • Manage opportunities through the full sales cycle from discovery through to contract signature., • Prepare proposals, tender responses, RFIs and RFPs., • Lead commercial negotiations to successful conclusion., • Build trusted relationships with senior stakeholders., • Develop long-term engagement within target accounts., • Ensure a seamless transition to Customer Success and Account Management following implementation., • Maintain accurate CRM records within Salesforce., • Produce reliable pipeline forecasts and activity reporting., • Manage opportunities in line with agreed sales processes., • Maintain a strong understanding of construction market trends., • Monitor competitor activity and emerging technologies., • Share customer feedback and market insight with Product and Marketing teams., • Work closely with Sales Development, Marketing, Product and Customer Success teams., • Contribute to sales campaigns, events and strategic initiatives., • Support continuous improvement across the commercial function. Success will be measured through: • New business revenue, • Enterprise opportunities created, • Pipeline value and quality, • Sales conversion rates, • Engagement within strategic prospect accounts, • Forecast accuracy, • Salesforce CRM compliance, • Achievement of quarterly and annual sales targets, • Proven success in Business Development, Enterprise Sales or SaaS sales., • Experience managing complex B2B sales cycles., • Demonstrable track record of consistently achieving or exceeding sales targets., • Experience presenting solutions to senior decision-makers., • Experience preparing proposals, tenders, RFIs and RFPs., • CRM experience, preferably Salesforce., • Construction technology experience., • Workforce Management, HSEQ, HR Tech or Compliance Software., • Experience selling to Tier 1 or Tier 2 contractors., • Knowledge of digital transformation within construction., • Understanding of consultative and value-based selling., • Knowledge of enterprise sales methodologies., • Commercial awareness., • Understanding of construction industry challenges., • Awareness of digital transformation trends within construction., • Excellent communication and presentation skills., • Relationship building and stakeholder management., • Commercial negotiation., • Prospecting and pipeline generation., • Strategic account planning., • Time management and organisation., • CRM and sales forecasting., • Problem solving., • Strong business acumen., • Commercially driven and results focused., • Curious and consultative., • Self-motivated with a proactive approach., • Resilient and positive., • Collaborative and team-oriented., • Adaptable within a fast-paced environment., • Professional and credible with senior stakeholders., • Passionate about helping customers succeed through technology. Within your first 12 months you will have: • Built a healthy pipeline of qualified enterprise opportunities., • Established strong relationships across your target market., • Consistently achieved agreed sales objectives., • Become a trusted adviser to customers., • Embedded Salesforce best practice and accurate forecasting., • Worked collaboratively across the commercial team to deliver sustainable business growth., • Contributed to MSite's mission of helping construction organisations become safer, smarter and more productive through connected workforce intelligence. #J-18808-Ljbffr

Job alerts Register your details The Bunker, 25 Innovation Boulevard, Liverpool, Merseyside, L7 9PW United Kingdom Help transform the future of construction through technology. At MSite, we're helping the UK's leading contractors improve safety, productivity and workforce performance through innovative construction technology. As part of the Infobric Group, you'll join a market-leading business trusted by hundreds of construction organisations to deliver smarter, safer and more connected projects. We're looking for an ambitious Business Development Manager to drive new business growth by building relationships with contractors and developers and helping them embrace digital transformation. • Competitive salary with uncapped commission, • Hybrid working with additional flexibility, • A supportive, inclusive culture that puts people and development first, • Sell a market-leading solution with genuine customer impact, • Opportunity to influence digital transformation across the construction industry, • Build and develop a pipeline of new business opportunities, • Engage senior stakeholders across contractor and developer organisations, • Deliver compelling demonstrations and value-led presentations, • Manage the full sales cycle from prospecting through to negotiation and close, • Prepare proposals, RFIs and RFPs, • Maintain accurate forecasting and pipeline management in Salesforce, • Work closely with SDRs, Marketing and Customer Success to deliver a seamless customer journey, • Proven success in Business Development or Enterprise Sales, ideally within Construction Technology or SaaS, • Experience managing complex sales cycles, • Strong commercial awareness and a track record of exceeding targets, • Excellent presentation and relationship-building skills, • Knowledge of the construction sector and its digital transformation journey, • A consultative approach with a passion for solving customer challenges You'll report to the Director of Sales Operations and work closely with the Sales Director, Senior Business Development Manager, SDR and wider Commercial team to deliver sustainable business growth. • Final offer Be safe. Be productive. Be one. Job Title Business Development Manager Reports to Director of Sales Operations Direct Reports None The Business Development Manager is responsible for driving new business growth by developing strategic relationships with contractors, developers and other key organisations across the construction sector. Working consultatively, you'll identify customer challenges and demonstrate how MSite's workforce management platform helps organisations improve safety, compliance, productivity and operational performance through digital transformation. You'll own the full enterprise sales cycle, collaborating with internal teams to deliver an outstanding customer experience and contribute to the continued growth of the business. • Generate new business opportunities through outbound activity, referrals, networking and marketing-generated leads., • Build and manage a healthy pipeline of qualified enterprise opportunities., • Identify, engage and influence key stakeholders across target organisations., • Understand customer challenges and business objectives., • Deliver tailored product demonstrations and value-led presentations., • Position MSite as a trusted workforce management partner rather than simply a software provider., • Manage opportunities through the full sales cycle from discovery through to contract signature., • Prepare proposals, tender responses, RFIs and RFPs., • Lead commercial negotiations to successful conclusion., • Build trusted relationships with senior stakeholders., • Develop long-term engagement within target accounts., • Ensure a seamless transition to Customer Success and Account Management following implementation., • Maintain accurate CRM records within Salesforce., • Produce reliable pipeline forecasts and activity reporting., • Manage opportunities in line with agreed sales processes., • Maintain a strong understanding of construction market trends., • Monitor competitor activity and emerging technologies., • Share customer feedback and market insight with Product and Marketing teams., • Work closely with Sales Development, Marketing, Product and Customer Success teams., • Contribute to sales campaigns, events and strategic initiatives., • Support continuous improvement across the commercial function., • Enterprise opportunities created, • Pipeline value and quality, • Engagement within strategic prospect accounts, • Achievement of quarterly and annual sales targets, • Proven success in Business Development, Enterprise Sales or SaaS sales., • Experience managing complex B2B sales cycles., • Demonstrable track record of consistently achieving or exceeding sales targets., • Experience presenting solutions to senior decision-makers., • Experience preparing proposals, tenders, RFIs and RFPs., • CRM experience, preferably Salesforce., • Construction technology experience., • Workforce Management, HSEQ, HR Tech or Compliance Software., • Experience selling to Tier 1 or Tier 2 contractors. • Knowledge of digital transformation within construction., • Experience selling enterprise SaaS solutions., • Understanding of consultative and value-based selling., • Knowledge of enterprise sales methodologies., • Understanding of construction industry challenges., • Awareness of digital transformation trends within construction., • Excellent communication and presentation skills., • Relationship building and stakeholder management., • Prospecting and pipeline generation., • Time management and organisation., • CRM and sales forecasting., • Strong business acumen. We're looking for someone who is: • Commercially driven and results focused., • Curious and consultative. • Self-motivated with a proactive approach., • Resilient and positive., • Collaborative and team-oriented., • Adaptable within a fast-paced environment., • Professional and credible with senior stakeholders., • Passionate about helping customers succeed through technology., • Built a healthy pipeline of qualified enterprise opportunities., • Consistently achieved agreed sales objectives., • Become a trusted adviser to customers., • Embedded Salesforce best practice and accurate forecasting., • Worked collaboratively across the commercial team to deliver sustainable business growth., • Contributed to MSite's mission of helping construction organisations become safer, smarter and more productive through connected workforce intelligence. #J-18808-Ljbffr

MSite has an exciting opportunity for a Business Development Manager to join our team working in Liverpool. You will join us on a full time, permanent basis, and in return, you will receive a competitive salary. Help transform the future of construction through technology. At MSite, we're helping the UK's leading contractors improve safety, productivity and workforce performance through innovative construction technology. As part of the Infobric Group, you'll join a market‑leading business trusted by hundreds of construction organisations to deliver smarter, safer and more connected projects. The Business Development Manager is responsible for driving new business growth by developing strategic relationships with contractors, developers and other key organisations across the construction sector. Working consultatively, you'll identify customer challenges and demonstrate how MSite's workforce management platform helps organisations improve safety, compliance, productivity and operational performance through digital transformation. You'll own the full enterprise sales cycle, collaborating with internal teams to deliver an outstanding customer experience and contribute to the continued growth of the business. • Competitive salary with uncapped commission, • Hybrid working with additional flexibility, • A supportive, inclusive culture that puts people and development first, • Sell a market‑leading solution with genuine customer impact, • Opportunity to influence digital transformation across the construction industry, • Build and develop a pipeline of new business opportunities, • Engage senior stakeholders across contractor and developer organisations, • Deliver compelling demonstrations and value‑led presentations, • Manage the full sales cycle from prospecting through to negotiation and close, • Prepare proposals, RFIs and RFPs, • Maintain accurate forecasting and pipeline management in Salesforce, • Work closely with SDRs, Marketing and Customer Success to deliver a seamless customer journey, • Proven success in Business Development or Enterprise Sales, ideally within Construction Technology or SaaS, • Experience managing complex sales cycles, • Strong commercial awareness and a track record of exceeding targets, • Excellent presentation and relationship‑building skills, • Knowledge of the construction sector and its digital transformation journey, • A consultative approach with a passion for solving customer challenges You'll report to the Director of Sales Operations and work closely with the Sales Director, Senior Business Development Manager, SDR and wider Commercial team to deliver sustainable business growth. Within your first 12 months you will have: • Built a healthy pipeline of qualified enterprise opportunities., • Established strong relationships across your target market., • Consistently achieved agreed sales objectives., • Become a trusted adviser to customers., • Embedded Salesforce best practice and accurate forecasting., • Worked collaboratively across the commercial team to deliver sustainable business growth. Contributed to MSite's mission of helping construction organisations become safer, smarter and more productive through connected workforce intelligence. MSite proudly embraces diversity and is committed to being an equal opportunity employer. We believe in providing a fair and inclusive workplace for all employees, regardless of background, ensuring a merit‑based approach to hiring, promotion and compensation. Our goal is to foster an empowering environment that encourages growth and collaboration among our team members. #J-18808-Ljbffr

You will manage the full sales cycle, deliver compelling demonstrations, forecast pipelines in Salesforce, and collaborate with Marketing, SDRs and Customer Success to deliver measurable, customer-focused results. Infobric Ltd's MSite is seeking an ambitious Business Development Manager to drive new

As a Delivery Driver, you'll play a vital role in supporting both our pharmacy teams and local customers. Many of the people you will deliver to are unable to visit our pharmacies themselves and rely on our service to receive essential prescriptions and healthcare products. For some of our most vulnerable customers, your deliveries are much more than a convenience, they're an important part of maintaining their health and wellbeing. Working closely with the Delivery Team Manager and pharmacy colleagues, you'll use your local knowledge, excellent communication skills, and customer-focused approach to ensure every delivery reaches the right patient safely and on time. Are you friendly, organised, and passionate about delivering outstanding customer service? Looking for a role where you can make a real difference in your local community while developing your skills and career?, To be successful in this role, you'll need: • A full UK Driving Licence, • The right to work in the UK, • Excellent communication and interpersonal skills, • A reliable, organised, and customer-focused approach, • Flexibility to complete deliveries across varying timeslots as required, • A genuine passion for helping people and supporting your local community At Well, we're on a mission to create the best prescription experience in the UK. It may sound ambitious, but with our talented, supportive, and forward-thinking teams, we're making it happen every day. We believe our people are the key to our success, and we're looking for someone who shares our commitment to helping others., For over 70 years, we've been looking after the health and wellbeing of communities across the UK. Well Pharmacy (part of Bestway Healthcare) is the second largest pharmacy chain in the UK with c.760 pharmacies and a team of around 7,000 colleagues based across our Community Pharmacies, Online Pharmacy, Healthcare Services Centre, Community Drivers, Bestway Medhub & Wardles team and our Support Centre team. • Our mission is to be here for the wellbeing of our patients and customers, to provide the best community pharmacy experience in the UK for everyone, for our patients, our customers, our people, and our NHS. The pharmacy of the future will look very different from the one we know today. It will play a huge role in transforming primary healthcare and we will play a central role in bringing it to life. We will use our clinical expertise and technological ambition to take advantage of the potential this future has to offer us. Making medicines, advice, services and care available in the places and spaces that people need and want it most. We want to be a great business. To be recognised as delivering a community pharmacy experience that is the best there is. To do this we want our teams to feel proud about the positive impact they make, feel valued as part of a close-knit and expert community, and feel confident in their role in a business that is stable, innovative, and caring. 'Together we make a difference' #J-18808-Ljbffr

Join to apply for the Disrepair Site Manager role at United Living Group. We are currently looking for an experienced Site Manager for a 6 month fixed-term contract within United Living Property Services. • Be responsible for the supervision and direction of all jobs from commencement to completion; ensure the Client’s specification and requirements are met, review progress and liaise with Commercial Support to ensure all costs are captured and that all works are carried out safely., • Attend Validation Inspections to scope up works based on Client’s Specification., • Review the Total Mobile Dashboard daily to manage job workflow; respond to Client questions and queries promptly; and ensure all notes pertaining to each job are recorded accurately on TM., • Liaise with Admin and Commercial staff, the Client when required, and sometimes the Resident or members of the public., • Report to the Project Manager regarding WIP and completions as required., • Coordinate and supervise the supply chain to ensure timely start and completion dates, and update these onto Total Mobile., • Conduct safety inspections and ensure construction and site safety., • Create a Health and Safety File for each job, ensuring all documentation is reviewed and amended prior to each job commencement., • Attend Post Inspection for every job to ensure snags are completed and quality standards are met., • Check job specifications, designs and drawings to ensure on-site compliance., • Anticipate problems and find ways to prevent or resolve them., • Assess and minimise risk by ensuring United Living H&S policies and procedures are implemented and adhered to., • Maintain quality control of the supply chain., • Attend occasional Client meetings at the Project Manager’s request., • Experience within a similar role; knowledge and experience of the Disrepair Workstream., • Strong experience working in a fast-moving environment delivering a high-quality and robust delivery service., • Experience of working with a supply chain delivery model., • Able to demonstrate commercial acumen., • Experience of site health and safety good practice., • Experience of working within a customer-facing environment., • Knowledge and understanding of working within regulatory frameworks including financial regulations, data protection, freedom of information and waste management., • Proficient in the use of Total Mobile and Microsoft Office applications (Outlook, Excel, Word)., • Able to demonstrate awareness and understanding of equality issues., • Able to read and understand instructions, technical reports and designs, and follow company procedures., • Ability to work without direct supervision, handle emergencies calmly, stay well organized and prioritise workload., • Able to develop and present written information clearly and concisely., • Relevant Site Management qualification or proven experience., • SMSTS, • SSSTS, • First Aid, • Asbestos Awareness, • Competitive salary and van provided., • Opportunities for career progression aligned with the company’s growth., • Immediate interview for qualified candidates. If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation. As a business United Living prefers to hire directly and we may contact PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable. • Seniority level: Mid-Senior level, • Employment type: Full-time, • Job function: Project Management and Information Technology, • Industries: Construction #J-18808-Ljbffr

Department: Revenue Location: UK- Liverpool OneOcean is a unified brand born from the integration of OneOcean and Ocean Technologies Group. Owned by Lloyd’s Register, an organisation with more than 260 years of trust, integrity and leadership at sea, OneOcean combines the agility and ambition of a fast-moving innovator with the strength and stability of one of the world’s most trusted maritime institutions. At the heart of OneOcean is a portfolio unlike any other in maritime. A comprehensive, integrated portfolio built on years of expertise, trusted by thousands of maritime professionals around the world. Our mission is clear. In the race to zero emissions, our research, advisory and technical expertise and industry-firsts are supporting a safe, sustainable maritime energy transition. Today we are a leading provider of classification and compliance services to the marine and offshore industries, helping our clients design, construct and operate their assets to accepted levels of safety and environmental compliance. • Legacy & Innovation: We were created more than 260 years ago as the world’s first marine classification society to improve and set standards for the safety of ships., • Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024., • Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation. As an Account Manager you will be responsible for managing and growing customer relationships. You will act as the primary point of contact for strategic accounts, ensuring customer satisfaction, driving renewals, and identifying new revenue opportunities through upselling and cross-selling. Please note this role is hybrid based in our Liverpool • Participate in regular check-ins and business reviews to maintain strong relationships, • Develop org charts and stakeholder engagement plans to navigate customer organizations in coordination with the CEM, • Attend the CEM-led C-Level engagements in order to remain aligned on the strategic objectives being driven by Customer Engagement, • Qualify decision-making processes, criteria, and compelling events to drive deals forward, • Assess pain points and business impact to position the right solutions, • Drive upsell and cross-sell opportunities to expand revenue within key accounts, • Support renewals and contract negotiations to maximize customer lifetime value, • Work closely with your sales counterparts to demonstrate product value, • Develop and present ROI and business case proposals and solution strategy for customers, • Own quote preparation, pricing discussions, and deal negotiations along with your sales counterparts, • Collaborate with Rev Ops and Deal Desk for contract review and approvals, • Revenue growth through upsells and cross-sells, • High renewal and retention rates, • Bachelor’s degree in business, Marketing, or a related field (MBA preferred), • Professional certifications in customer success, account management, or sales are a plus, • Extensive experience in account management, customer success, or related roles within technology, SaaS, or service industries, • Knowledge of the maritime industry and experience in crewing, training, or QHSE departments, • Proven track record of managing high-value client accounts and driving revenue growth through strategic account development, • Strong leadership experience, including team management and cross-functional collaboration, • Expertise in client relationship management and developing long-term client partnerships, • Ability to analyse client data and develop strategic account plans, • Strong presentation and public speaking skills, • Ability and willingness to travel (domestic and international) #J-18808-Ljbffr

MJ Quinn is a UK-based infrastructure services provider specialising in delivering comprehensive, end-to-end solutions across a range of industries, including telecommunications, utilities, and mechanical and electrical engineering. Guided by a commitment to quality, innovation, and sustainability, we offer tailored services encompassing design, installation, maintenance, and project management. MJ Quinn is a UK-based infrastructure services provider specialising in delivering comprehensive, end-to-end solutions across a range of industries, including telecommunications, utilities, and mechanical and electrical engineering. Guided by a commitment to quality, innovation, and sustainability, we offer tailored services encompassing design, installation, maintenance, and project management. Partnering with leading organisations, we successfully execute complex projects by leveraging advanced technology and the expertise of our skilled workforce. Our customer-centric approach ensures efficient, reliable service delivery while maintaining our focus on building long‑term, sustainable solutions. At MJ Quinn, our purpose is to play a vital role in maintaining and enhancing critical infrastructure, connecting and supporting communities and businesses across the UK. • People-Focused: We prioritise the well‑being, growth, and success of our team and partners., • Safety Always Matters: We are unwavering in our commitment to ensuring a safe environment for all., • Operational Excellence: We strive for the highest standards of quality, efficiency, and continuous improvement., • Sustaining Our Future: We are dedicated to delivering sustainable solutions that positively impact the environment and society. Join MJ Quinn, where we combine innovation, expertise, and a values‑driven culture to deliver excellence in every project. Our Service Delivery contract with Openreach started with 10 engineers in 2011 and now stands at over 1700 engineers working across all areas of UK mainland. We connect over 25,000 customers to the Openreach network every single week by attending individual appointments for Copper Phone Line provision, Managed Install Broadband provision, FTTP and PCP only provision. We have an experienced network of Area Managers and Coaches supporting our engineers in field every single day to ensure engineers are working safely to provide customers with a great experience. To be responsible for ‘on the day’ tactical re‑allocation of field tasks and facilitating maximum efficiency of the field force alongside being responsible for planning and issuing jobs to the field teams as well as organising their delivery schedules and ensuring that facilities management are progressing as expected and completed on time. • To always promote a positive and professional image of the department, by adhering to company policies, procedures, and standards., • Raising and following up on non-conformance reports, to ensure that any actions identified, pursued, and resolved., • Work as part of a larger team to develop working practices and procedures., • Reallocation of work to field teams., • Delivery inbound and outbound call metrics and maintain service level agreements., • Prioritise on the day work stack and allocate effectively to deliver client metrics., • Manage work proactively to ensure all tasks are resourced and Field productivity is maintained., • Dealing with client requests in all aspects of the project and escalating any issues to the Programme Manager, when required., • Ensuring that all engineers are organised, have the relevant site access and job packs for jobs they have been allocated., • Work safely and responsibly within MJ Quinn’s values and operational policies, procedures, and accepted behaviours to avoid harm to yourself, those around you and our neighbours and communities. Office based with occasional Sunday shifts to be worked from home Department Service Delivery Reports to Strategic Resource Manager Hours of Work Sunday - Friday / 08:30am - 17:00 (5 days ) Sunday working required. Rate of Pay £26,000 Work Location Oak House, Knowsley (Soon to be relocating to L24) Travel Requirements No Holiday Entitlements 6.6 week per annum, inclusive of bank holidays and company shutdowns. • Free car parking, • 2 x death in service benefit, • healthcare plan, • cycle scheme & company contribution pension scheme, • enhanced maternity and paternity MJ Quinn is committed to promoting an environment that values diversity. All staff are responsible for ensuring that all employees, customers, suppliers, and visitors are treated equally and fairly and not discriminated against on the grounds of age, disability, gender reassignment, marriage & civil partnerships, pregnancy & Maternity, race, religion or belief, sex, or sexual orientation. MJ Quinn welcomes applications from a diverse range of candidates regardless of their background, disability or gender and is committed to creating a workforce as diverse as the communities we serve. #J-18808-Ljbffr

MJ Quinn is a UK-based infrastructure services provider specialising in delivering comprehensive, end-to-end solutions across a range of industries, including telecommunications, utilities, and mechanical and electrical engineering. Guided by a commitment to quality, innovation, and sustainability, we offer tailored services encompassing design, installation, maintenance, and project management. Partnering with leading organisations, we successfully execute complex projects by leveraging advanced technology and the expertise of our skilled workforce. Our customer-centric approach ensures efficient, reliable service delivery while maintaining our focus on building long-term, sustainable solutions. At MJ Quinn, our purpose is to play a vital role in maintaining and enhancing critical infrastructure, connecting and supporting communities and businesses across the UK. • People-Focused: We prioritise the well-being, growth, and success of our team and partners., • Safety Always Matters: We are unwavering in our commitment to ensuring a safe environment for all., • Operational Excellence: We strive for the highest standards of quality, efficiency, and continuous improvement., • Sustaining Our Future: We are dedicated to delivering sustainable solutions that positively impact the environment and society. Join MJ Quinn, where we combine innovation, expertise, and a values-driven culture to deliver excellence in every project. Our Service Delivery contract with Openreach started with 10 engineers in 2011 and now stands at over 1700 engineers working across all areas of UK mainland. We connect over 25,000 customers to the Openreach network every single week by attending individual appointments for Copper Phone Line provision, Managed Install Broadband provision, FTTP and PCP only provision. We have an experienced network of Area Managers and Coaches supporting our engineers in field every single day to ensure engineers are working safely to provide customers with a great experience. To be responsible for ‘on the day’ tactical re-allocation of field tasks and facilitating maximum efficiency of the field force alongside being responsible for planning and issuing jobs to the field teams as well as organising their delivery schedules and ensuring that facilities management are progressing as expected and completed on time. • To always promote a positive and professional image of the department, by adhering to company policies, procedures, and standards., • Raising and following up on non-conformance reports, to ensure that any actions identified, pursued, and resolved., • Work as part of a larger team to develop working practices and procedures., • Reallocation of work to field teams., • Delivery inbound and outbound call metrics and maintain service level agreements., • Prioritise on the day work stack and allocate effectively to deliver client metrics., • Manage work proactively to ensure all tasks are resourced and Field productivity is maintained., • Dealing with client requests in all aspects of the project and escalating any issues to the Programme Manager, when required., • Ensuring that all engineers are organised, have the relevant site access and job packs for jobs they have been allocated., • Work safely and responsibly within MJ Quinn’s values and operational policies, procedures, and accepted behaviours to avoid harm to yourself, those around you and our neighbours and communities. Strategic Resource Manager Sunday – Friday / 08:30am – 17:00 (5 days ) Sunday working required. Oak House, Knowsley (Soon to be relocating to L24) No 6.6 week per annum, inclusive of bank holidays and company shutdowns. Free car parking, 2 x death in service benefit, healthcare plan, cycle scheme & company contribution pension scheme, enhanced maternity and paternity MJ Quinn is committed to promoting an environment that values diversity. All staff are responsible for ensuring that all employees, customers, suppliers, and visitors are treated equally and fairly and not discriminated against on the grounds of age, disability, gender reassignment, marriage & civil partnerships, pregnancy & Maternity, race, religion or belief, sex, or sexual orientation. MJ Quinn welcomes applications from a diverse range of candidates regardless of their background, disability or gender and is committed to creating a workforce as diverse as the communities we serve. #J-18808-Ljbffr

Account Manager Proman | Manchester Area Ready to take the next step in your recruitment career? Proman is looking for a driven and customer-focused Account Manager to join our successful team. This is a fantastic opportunity to manage key client accounts, support workforce operations, and play a vital role in delivering exceptional service to both clients and candidates. Our branch offers a diverse mix of business, including large onsite accounts and warehouse operations, providing plenty of variety and the opportunity to gain experience across different sectors. You'll be joining an established and supportive team where your development and success are genuinely valued. As an Account Manager, you'll be responsible for managing client relationships, supporting temporary workers, coordinating recruitment activities, and ensuring payroll and compliance processes run smoothly. • Client & Account Management, • Build and maintain strong relationships with clients and key stakeholders., • Understand workforce requirements and provide effective staffing solutions., • Conduct regular client visits and review service performance., • Deliver excellent customer service and resolve issues quickly., • Participate in an on-call rota to support operational requirements., • Recruitment & Candidate Management, • Source, screen, interview, and place suitable candidates., • Manage recruitment campaigns and job advertisements., • Support new starters through the onboarding process., • Act as the main point of contact for temporary workers., • Ensure candidates receive a positive experience throughout their assignment., • Payroll & Administration, • Create and maintain worker records on internal systems., • Process timesheets accurately and within required deadlines., • Handle payroll and holiday queries., • Maintain high levels of accuracy and attention to detail., • Compliance, • Ensure all recruitment activities comply with legislation and company policies., • Maintain accurate records across CRM and ATS systems., • Identify and elevate any potential operational risks. We're looking for someone who is organised, proactive, and enjoys building strong relationships. • Excellent communication and customer service skills., • Strong organisational and administrative abilities., • High attention to detail and numerical accuracy., • The ability to manage multiple priorities in a fast-paced environment., • A positive attitude and solution-focused approach., • Recruitment, account management, customer service, or administration experience is desirable but not essential., • Career progression opportunities within a growing business., • Supportive and experienced team environment., • Exposure to a variety of client accounts and industries., • Ongoing training and development., • A role where no two days are the same., • Join Proman If you're looking for a rewarding role where you can build strong client relationships, develop your recruitment skills, and make a real impact, we'd love to hear from you. #J-18808-Ljbffr

Drive Membership Growth. Lead Commercial Performance. Build Lasting Member Relationships. At Everlast Gyms, we're focused on creating exceptional fitness experiences and growing thriving club communities. As a Sales & Retention Manager, you'll be responsible for driving membership growth, improving member retention and supporting the overall commercial success of your club. Reporting directly to the General Manager, you'll lead sales activity, coach colleagues to perform at their best and ensure every member journey is seamless from first enquiry through to long-term loyalty. This is a hands-on leadership role where you'll combine commercial thinking, people leadership and customer experience to maximise club performance and deliver sustainable growth. You'll be the club's sales champion, leading from the front, building local partnerships and creating opportunities that drive both new member acquisition and member retention. • Free Everlast Gyms membership, • 20% colleague discount across all Frasers Group brands, • Eligibility for the Fearless 1000 Bonus Scheme, • Monthly Everlast Champions and Frasers Champion recognition awards, • Funded qualifications, including Level 3 and Level 5 Management & Leadership, • Ongoing sales, leadership and fitness product training, • Opportunities to enhance your fitness knowledge, deliver Personal Training and support Group Training products, • Clear progression opportunities within a growing fitness business, • Be part of a high-performance culture that rewards ambition, ownership and results As Sales & Retention Manager, you'll take ownership of membership growth, member engagement and commercial performance across the club. Working closely with the General Manager and wider leadership team, you'll develop strategies that improve member acquisition, retention and overall club profitability. • Champion and deliver the FUNDAMENTALS sales process across the club, • Coach and develop colleagues to maximise sales performance and conversion, • Drive membership sales through effective lead management and member engagement, • Monitor performance against KPIs and implement action plans to achieve targets, • Deliver regular sales updates and performance presentations to the leadership team, • Drive revenue across memberships, fitness products and secondary spend, • Create initiatives that improve member engagement and retention, • Analyse retention trends and member behaviour to identify opportunities for growth, • Ensure every member receives an outstanding experience throughout their fitness journey, • Support delivery of member-focused campaigns, events and national initiatives, • Build a culture that prioritises member satisfaction and loyalty, • Develop and execute creative lead-generation activity both inside and outside the club, • Build relationships with local businesses, community groups and organisations through #WeMoveBusinesses, • Support local marketing initiatives that drive awareness and membership growth, • Deliver coaching, mentoring and constructive feedback to colleagues, • Promote a positive, high-performance culture within the club, • Lead by example through exceptional service standards and professionalism, • Support recruitment, onboarding and development of future talent, • Work closely with the General Manager to support day-to-day operations, • Assist with Health & Safety, compliance, facilities and maintenance processes, • Ensure company standards of cleanliness, presentation and service are consistently maintained, • Support the successful delivery of company initiatives and operational priorities, • Experience in sales, membership, retail, hospitality or customer-focused leadership roles, • Proven ability to influence performance and achieve commercial targets, • Strong leadership and coaching skills, • Excellent communication and relationship-building abilities, • Commercial mindset and confidence working with KPIs and performance data, • Passion for delivering exceptional customer experiences, • Positive, resilient and solutions-focused approach, • Flexible to work evenings, weekends and Bank Holidays when required, • Experience within a fitness, leisure or membership-based business, • Knowledge of lead generation, sales conversion and retention strategies, • Experience developing business partnerships and community engagement initiatives, • Understanding of membership sales and customer lifecycle management Everlast Gyms is part of Frasers Group, one of the UK's most ambitious retail and fitness businesses. We're committed to investing in our people, our clubs and our fitness offering, creating exciting opportunities for ambitious individuals who want to build rewarding careers within a growing brand. Challenge convention, identify opportunities and drive continuous improvement. Take responsibility, deliver results and lead with confidence. Create meaningful experiences for our members, colleagues and communities. #J-18808-Ljbffr

Are you a dynamic retail leader who thrives on developing high‑performing teams and delivering exceptional customer experiences? We’re looking for an inspiring Retail Area Manager to oversee a portfolio of stores, drive commercial success, and champion an outstanding people culture. In this pivotal role, you’ll empower store managers, shape operational excellence, and play a key part in elevating our brand across the region. Join B&M as our new Area Manager for the Bradford & Huddersfield area — a fantastic opportunity to lead, inspire, and drive growth. This role will cover circa 16 stores across the Bradford & Huddersfield area. Applicants will ideally be located on patch, or within a reasonable commute to this area ( ideally within 45 minutes). As an Area Manager you will be passionate about people, customers and achieving challenging but rewarding business goals. In an area consisting of c.16 stores, you’ll need to be commercially driven and will be given the autonomy to drive the performance of your area. You’ll motivate, nurture, and encourage your team to develop on their personal performance as well as deliver the business strategy using exceptional leadership and coaching skills. We’re entering a new chapter under inspiring leadership that’s committed to growth, collaboration, and fresh thinking. Our new leader brings a clear vision, renewed energy, and a people‑first approach—making this the perfect time to join us and help shape the future of B&M. We’re one of the UK’s fastest‑growing retailers with 780+ stores — and we’re not slowing down. We offer real career progression, ongoing training, and the chance to play your part in a growing business! • Strong leadership with the ability to motivate and develop store teams, • Retail commercial awareness – understanding KPIs and sales drivers, • Commercial awareness and confidence working with KPIs, • Operational excellence across standards, compliance, and performance, • Effective communication and relationship‑building skills, • Resilient and adaptable in a fast‑paced retail environment, • Organised and efficient, able to manage multiple priorities, • Strong judgement – balancing customer, people, and commercial needs, • Experience managing multi-site teams in a fast-paced retail environment, at Area or Regional Manager level, • FMCG, brown box, grocery or discount retail experience At B&M, we also offer great benefits including discount in our stores and our colleague portal offers additional discount for retailers, hospitality & more! This is an exciting opportunity to work and develop in one of the UK’s fastest growing retailers! If you think this sounds like the role for you, we want to hear from you... B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues. #J-18808-Ljbffr

We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Liverpool Vauxhall Contract Type: Permanent Full Time Hours: 42 Hours weekly (Monday to Friday 8am to 6pm, with one early finish per week and Saturdays 8am to 2pm on a rota basis) Salary: OTE up to £35,000 (uncapped)with basic of £29,000 per annum Liverpool Vauxhall is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team on site. Joining our friendly aftersales team, you will be a team player with exceptional communication skills to build rapport with colleagues and customers. You will report to our aftersales manager who will help impact your knowledge and experience along with the team, allowing you to develop your skills and establish a strong career within the industry. This is an opportunity not to be missed! As a Service Advisor, you will benefit from continuous training opportunities through our in-house brand development. This is a truly exciting opportunity with potential for progression opportunities! • Booking MOTs, services and other repair work for our customers, • Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer, • Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes, • Managing a high-volume of customers daily as well as telephone calls and online booking queries, • Informing customers of turnaround times and ensuring effective communication throughout the time when a customers’ car is in the workshop, • Maintaining accurate customer records, and updating the systems when any bookings have been made As a Service Advisor at our busy dealership you must have heaps of energy, a warm personality and a real passion for delivering a first class customer experience each and every time. You will have excellent communication skills and the ability to build rapport easily whilst being able to explain technical information in a way that is clear and concise. Previous experienceusing Kerridge / ADP would be an advantage, as well as having knowledge of other essential dealer systems. You will be a great team player but be able to also work independently using your own initiative. We want to hear from you if you have worked in a similar role within the automotive industry and have a passion for customer service and cars! • Competitive salaries with structured pay scales and progression as you grow within the business, • Generous annual leave that increases with your length of service, • Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave, • Access to Techscheme for discounted technology purchases with flexible payments, • Eyecare vouchers to help cover vision care needs, • Smart Health – 24/7 access to GP services to support your mental and physical wellbeing, • Dental insurance for everyday dental care and unexpected treatments, • Optional critical illness cover for peace of mind during life's most challenging moments, • MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app, • Free will writing services to help plan for the future, • Flexible life assurance options and partner life assurance for added protection, • Discounted gym memberships to support an active lifestyle, • Travel insurance to help you explore with confidence, • Access to home and technology vouchers, • bYond card and a wide range of exclusive retail and lifestyle discounts We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application issuccessful,we will conduct relevant employment checks prior to you commencing employment with us.Thesewill includeverifying your recent employment, address, credit historyandastandardcriminal recordcheck. For roles that require you to drive, adriving licence checkwill also be carried out.Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data. Do you have the right to work in the UK (or Republic of Ireland if an ROI vacancy) and are you able to provide proof when required? * Select... #J-18808-Ljbffr

Operations Centre Manager South Kirkby Competitive Salary | Management Bonus | Company Car or Allowance Are you an inspiring operational leader who thrives in a fast-paced environment? Do you have a passion for leading people, driving performance and delivering exceptional customer service? This is an exciting opportunity to join a market-leading business where you'll have the autonomy to make a real impact, develop high-performing teams and help drive operational excellence. The Operations Centre Manager role at phs will involve: • Leading and inspiring depot and field-based teams, creating a culture of accountability, engagement and high performance., • Driving operational excellence through effective planning, routing and resource utilisation., • Managing operational challenges and customer escalations, implementing effective solutions quickly and efficiently., • Leading health, safety and environmental compliance, ensuring the highest operational standards are maintained, • Owning service delivery performance, ensuring exceptional customer outcomes and right-first-time completion., • Drive sustainability, cost control and operational improvements, • Oversee Class 2 (Category C) vehicle operations in line with UK legislation and company policy, and ensure drivers hold valid Category C licences, Driver CPC and tachograph cards, • Monitor driver hours, tachograph and Working Time Directive compliance, • Overseeing fleet operations, driver compliance, vehicle maintenance and transport legislation requirements., • Promote safe driving standards including load security and compliance with weight limits, • Coaching and developing managers and frontline colleagues, building capability and succession plans., • Identifying opportunities to improve efficiency, reduce costs and enhance customer satisfaction., • Delivering operational performance in line with budget, productivity and quality targets., • Championing continuous improvement across people, processes and service delivery. The ideal candidate will have: • Proven operational leadership experience within depot, logistics, service delivery, transport or field-based environments., • Experience leading large, diverse teams, including remote and field-based colleagues., • A track record of improving operational performance and delivering excellent customer outcomes., • Strong people leadership skills with the ability to motivate, coach and develop teams., • Excellent communication and stakeholder management skills., • Full UK Driving Licence. Desirable qualifications: • Manager CPC., • COTC., • NEBOSH (or equivalent). This is more than just a management role. It's an opportunity to: • Lead a critical operation serving thousands of customers., • Take ownership of a high-profile leadership position within a national business., • Influence operational performance, customer satisfaction and business success., • Develop your career through accredited leadership and management programmes., • Join a business that values innovation, continuous improvement and professional development. Why Join phs? • Competitive Salary + Management Bonus, • Company car or allowance, • Monday to Friday working, • No scheduled weekends, • Bonus scheme, • Overtime opportunities, • 40 hours a week, • Get paid every 4 weeks (13 paydays a year), • Virtual GP for you and your household, • Buy and sell holiday scheme, • Amazing employee discounts with major supermarkets and retailers with ‘phs Perks’, • We offer accredited ILM training through external and in-house training, • Apprenticeship opportunities, • 23 days holiday plus bank holidays (31 days in total) plus a Buy / Sell holiday scheme, • Free Parking onsite so no parking costs, • Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more… Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 90,000 customers across 300,000 locations incorporating numerous businesses during its 63 years of business. Our businesses include: Washrooms, Healthcare, Floorcare, Phs Direct and Direct 365 (sale of consumables), Phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. #J-18808-Ljbffr

FLANNELSis one of the UK’s leading luxury retailers, specialising in contemporary men’s, women’s andkids'designer clothing,footwearand accessories. Our brand portfolio includes the likes of Gucci, Saint Laurent, Valentino, Stone Island and Moncler, and our rapid growth has seen us open stores in many of the UK’s major cities, from Liverpool and Leeds to Birmingham and Sheffield. We have over 35 stores nationwide and with a portfolio of over 200 brands, FLANNELS offers a refined selection of the season’s most inspiring and sought-after collections An exciting opportunity has arisen for a talented MenswearSupervisorto join ourLiverpool Flagshipstore and play a key role in its continued success. Whether it's prepping for floor walks with some of the UK's biggest luxury brands, working with our head office teams to manage your store's stock package, or running training sessions to increase your team's product knowledge, with Frasers Group, no two days are ever the same. Reporting to the Store Manager, you will oversee a team of Sales Advisors within your store, driving commercial success and contributing to company growth. COMMERCIAL EXPERTISE • As part of the leadership team, support in driving the commercial success of the store and drive store performance, • Identify key opportunities to enhance performance in line with current trends, • Support the store leadership team in the implementation of strategic plans to achieve departmental goals and objectives, • Analyse data and key performance indicators to make informed commercial decisions and drive KPIs TEAM LEADERSHIP & MANAGEMENT • Be responsible for your department and team's performance, • Lead and inspire your store team, providing guidance, coaching, and support., • Work closely with your Store Management team, acting on feedback and working towards targets and deadlines, • Build lasting relationships with internal and external stakeholders, • Display exemplary communication and interpersonal skills, with the ability to interact effectively at all levels of the organisation DEVELOPMENT • As part of the leadership team, support in driving the team's personal development and progression, • Seek opportunities to drive your own personal development, • Train coach and upskill the sales team to maximise opportunities for future progression within the business OPERATIONAL EFFICIENCIES • Oversee daily operations, ensuring efficiency, quality, and adherence to company policies and procedures, • Use business communication tools to drive completion of tasks and ensure your team understands all key functions, • Support the store manager to drive performance in line with retail priorities to meet business objectives CONTROLS • Support the store manager in monitoring and achieving store-level KPIs, including sales targets, company incentives, customer satisfaction, and operational efficiency., • Ensure wage controls are met on a weekly basis and any issues are resolved quickly and effectively, • Demonstrate resilience to operational challenges, making effective decisions to drive solutions, • Control stock movement, run accurate store audits, and implement visual standards to company guidelines About You We’re looking for a motivated and adaptable retail professional with a passion for premium fashion and delivering excellent customer experiences. • A calm and composed approach under pressure, with the ability to handle challenges and resolve issues effectively, • A proactive problem-solver, able to think quickly and respond to customer and operational needs, • A proud brand ambassador, representing Frasers Group with professionalism, discretion, and a polished appearance, • A confident communicator, comfortable engaging with colleagues, customers, and stakeholders Qualifications & Experience • Minimum 1+ year experience in premium or luxury fashion retail, ideally in a supervisory or management-related role, • Proven ability to support, motivate, and guide team members in a fast-paced retail environment, • Strong track record of achieving sales targets and delivering results, • Good product knowledge, including brands, fashion trends, and materials, • Understanding of retail operations, including merchandising, stock control, and loss prevention, • Strong verbal and written communication skills, with the ability to build positive working relationships The Rewards • Basic salary £31,450 per annum, • 28 days holiday a year, inclusive of bank holidays, • 20% Staff Discount across all Frasers Group Stores, • Weekly/Monthly & Quarterly Commercial Bonuses, • Commission-led bonuses across a wide range of products, • Long Service awards, • Discounted Gym membership, • We offer a wide range of Development Courses with National Qualifications By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply #J-18808-Ljbffr