Buscar empleo: 851 ofertas de trabajo de customer success manager en Middleton (julio 2026)

Remote Senior Product Designer

hace 2 días

Salford

Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’. The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years. Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. We’re looking for a Senior Product Designer to join our Product Design team at Pleo. Pleo has spent the last decade changing how companies spend. More than 40,000 businesses across Europe rely on us to manage expenses, cards, reimbursements, and company money with confidence. Now we’re entering our next chapter. The way people interact with software is changing rapidly. AI is reshaping how products are built and how customers expect them to work. We believe this doesn’t reduce the importance of product design: it raises the bar. More than ever, customers need products that make complex systems feel understandable, trustworthy, and effortless. We think fintech is one of the best places in the industry to do that. Every design decision sits at the intersection of trust, regulation, automation, business goals, and human behaviour. The challenge isn’t making finance look beautiful; it’s making financial complexity disappear. That’s the kind of design work we’re building at Pleo. You’ll join either our Treasury or Spend Control area, two critical parts of the product that together help customers move money with confidence and stay in control of how it’s spent. Whether you’re designing cash management, transfers and investment experiences, or approval workflows, spending policies and controls, you’ll work on products that customers depend on every day. If you’re excited by designing systems rather than screens, enjoy solving difficult product problems, and want to help define what AI-powered product design looks like over the next decade, we’d love to meet you. You’ll report to our _ and work within a cross-functional business area alongside Product Management, Engineering, Data, Research, and Content Design. Depending on which team you join, you’ll be embedded in either Treasury or Spend Control, while collaborating closely across both as we build a cohesive financial experience. At Pleo, we’re building products that give customers confidence over their company money: whether that’s moving it, growing it, or controlling how it’s spent. As a Senior Product Designer, you’ll own end-to-end design for a meaningful part of that experience. You’ll work on the moments that determine whether a customer understands their balances, moves money with confidence, sets up policies that actually work, or adopts features that make their financial operations smarter. In Treasury, that means cash management, transfers, automatic transfer rules, alerts, investment accounts, and multi-currency experiences. In Spend Control, that means policy engines, approval workflows, spending limits, card controls, and the frameworks that help finance teams delegate trust without losing oversight. Both areas share a common goal: turning financial complexity into experiences that feel clear, trustworthy, and effortless. You’ll work in a highly collaborative environment alongside Product, Engineering, Data, Research, and Content Design, moving quickly while making thoughtful, evidence-informed decisions. We also believe AI will become an essential part of every product designer’s toolkit. We expect designers to use it to accelerate exploration, research, prototyping, and execution - while continuing to rely on human judgment to understand customers, make trade-offs, and define product direction. Specifically, you’ll: Own end-to-end design for key surfaces within your team’s area - whether that’s money movement, policy configuration, or something in between. Shape the design strategy for your area, working from first principles, customer insight, and product strategy. Partner with Data and Research to define success, instrument your work, and learn from what you ship. Drive feature adoption through thoughtful introduction patterns that help existing customers discover and understand new capabilities. Use Pleo’s design system, Telescope, fluently while contributing new patterns back whenever you identify opportunities. Bring content and localisation thinking into your work from the beginning. Great financial products work across languages, markets, and regulatory contexts. Raise the quality bar through critique, documentation, mentoring, and by consistently demonstrating excellent craft. You’ll thrive here if you have: Significant experience designing financial, data-dense, policy-driven, or otherwise complex software products. A portfolio that demonstrates exceptional craft, strong product thinking, and measurable customer or business impact. We’re interested in how you think just as much as what you shipped. Comfort using quantitative data to sharpen your judgment - not replace it. Experience partnering closely with Research, Analytics, Product Management, and Engineering, knowing when each discipline should lead. Strong communication skills that help teams understand not only what you’re proposing, but why. A pragmatic instinct for balancing quality, speed, and technical reality. Comfort operating in ambiguity. You’re equally comfortable defining the problem and solving it. You’ve done things like… Redesigned a financial flow: transfers, account setup, policy configuration, approvals, or something similarly complex; and measurably improved customer outcomes. Designed and evaluated experiments by forming hypotheses, testing ideas, and making informed decisions from the results. Built products across multiple markets where localisation and regulation were design constraints from day one. Identified a structural customer problem and successfully influenced the organisation to solve it at the appropriate level. Took a workflow that customers accepted as “just how it works” and redesigned it into something dramatically simpler. Mentored designers or helped improve how your organisation approaches product design… not just your own work. This role is a good fit if: You enjoy turning complicated systems into experiences customers immediately understand. You believe trust is something products earn through every interaction. You’re excited by the combination of systems thinking, interaction design, data, experimentation, and emerging AI capabilities. You want genuine ownership of a product area and are motivated by outcomes rather than output. You enjoy collaborating with smart people who challenge each other’s thinking and care deeply about craft. This role probably isn’t the right fit if: You prefer keeping domain complexity at arm’s length. Treasury and Spend Control reward curiosity and deep understanding. You’d rather work independently than collaboratively. Our best work happens across disciplines. You aren’t interested in connecting design decisions to measurable customer outcomes. In your first few months, you’ll: Become deeply immersed in your product area, understanding customers, the business, the technology, and where the biggest opportunities exist. Partner with your Product Manager and Engineering Lead to identify a meaningful area of ownership and begin shipping improvements. Establish trusted working relationships and your own design rhythm within the team. Over time, you’ll: Own strategy as well as execution for an increasingly important part of the product. Build a track record of shipped improvements backed by evidence, not opinion. Become a recognised voice on designing complex financial products across Pleo. We’re building the kind of design organisation we wish already existed: one that combines exceptional craft, rigorous product thinking, AI-native ways of working, and genuine ownership. If that sounds like the kind of team you’d like to help build, we’d love to hear from you. This role window closes on July 8th. We're keeping the window short so we can give everyone the focus they deserve - no one likes being left in a waiting bubble. If you're curious about what's next, don't overthink it, we'd love to find you in our inbox today! Please note: We can hire on a remote, hybrid or in-person set-up in any of the locations listed on the advert but you will need to be physically based in the country of your choice with a valid right to work. We are unable to offer visa sponsorship for this role in any of the listed locations. Your own Pleo card (no more out-of-pocket spending!) Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office Comprehensive private healthcare - depending on your location, coverage options include Vitality, Alan or Médis We offer 25 days of holiday + your public holidays For our Team, we offer both hybrid and fully remote working options We use MyndUp to give our employees access to free mental health and well-being support with great success so far Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work If your application is successful, our interview process is as follows: Intro call: A 30-minute chat with our Talent Partner to discuss the role, your background, and your experience with designing complex systems. HM interview: A 30-minute conversation with the Hiring Manager focused on your experience, ways of working, and how you’d partner with the team. Portfolio conversation: A deep dive with a Product Designer and Engineering/Product partners where you’ll walk us through one or two case studies, ideally including financial, data-dense, policy-driven design work, or otherwise complex software products you own. Real time app critique or final session with our Chief Technical Product Officer to align on product direction, craft expectations, and how you’d contribute at a strategic level. English first. Since it's our company language, please submit your application in English. You’ll be using it a lot if you join us. A fair look for everyone. Our talent team reads every single application to ensure the process is fair. To keep things running smoothly, we only accept applications through our system—our support team can’t pass on calls or emails. Diversity drives us. We can only reach our goals if our team reflects the world around us. That starts with you hitting apply, even if you don't tick every single box. We encourage people from all backgrounds and experiences to join us. Interview at your best. We want you to feel comfortable throughout the process. If you have any accessibility requirements or need a specific format, email belonging@pleo.io. We’ll design a process that works for you. Your data is safe. When you apply, we process your personal data as a data processor. For more information on how Pleo processes personal data, read our Privacy Policy _. Applying for multiple roles? Nothing is stopping you, and we assess every role independently. However, we do look for alignment, so make sure you can explain why your interest and experience are right for each specific role. Reapplying. If you’re applying for the same role again, please wait six months from your last decision before hitting submit.

Trabajos customer success manager en MiddletonCrear alertas

Búsquedas de empleo más populares en Middleton

Lugares de trabajo customer success manager más populares