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Job titleCarpenterFunctionFire (Passive)LocationField BasedReports toNational Operations Manager (Passive)Responsible for staffN/AAbout our businessJLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers.When you join the JLA family, you'll also gain access to an extensive benefits package.We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs.You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available.To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies.We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!Role overviewTo install fire doors and frames at a variety of customer premises. Ensuring current fire regulations are adhered to and quality of work is of a high standard.Key tasksInstallation of new BM Trada Q Mark Fire Doors and framesTo be familiar with and understand the current Fire regulations to ensure the doors are fully compliant.To be able to identify labels, CE marks and Plugs to show that a door is certified.Fire Door Maintenance / Remedial WorksFire Stopping/Compartmentalisation.Service DeliveryDemonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and lead a team where service is central to good performance.To set clearly defined service level agreements for your team.Contribute to the service training across the business.Monitor and report on the KPIs on a daily basis to track progress and backlog for all customers, not exhaustive: Maintenance(PPM), Reactive, Small worksMonitor and report job status to ensure all customers SLA and Regulatory (BAFE/NSI) requirements are met and exceeded.People ManagementSet clear objectives for your team members providing regular feedback on performance.Manage performance across the team to ensure the achievement of service delivery targets in line with Service Level AgreementsManage any employee relations issues in line with the policies set out by the businessCoach and develop the team to ensure they perform at a high level, ensuring colleagues maintain appropriate knowledge of the business productsAddress any training and development needs and ensure teams have a personal development plan.Maintain ongoing communication with employees regarding their wellbeingManaging RiskAwareness of your operational and regulation risks which may impact on your operations.Responsibility for reporting to your line manager any risk which may impact the business.CriteriaEssential (attributes required for candidate to be considered)Desirable (attributes can be trained or developed)Knowledge and Skills (what you know and what you can do)Familiar with the BM Trada Q Mark SchemeInstall/maintaining fire doors.Experience (what you have done)Proven track record in installing fire doors and/or fire door maintenance.Some fire stopping experience would be beneficial.Personal qualities(the way you think and act)Self-motivated, reliable, punctual and take pride in the quality of your work.Willingness to travel/work away when required.Able to act in a professional manner.Good communication Skills.QualificationsMinimum Level 2 Qualification in Joinery or relevant experience.Full UK Driving licenseCSCS Card Joinery (Blue)TPBN1_UKTJ

Purpose in Every Position Pebl puts a world of talent at your fingertips. With our AI-powered Global Work Platform™, companies can hire, pay, and manage employees in 185+ countries—removing risk, red tape, and guesswork from global growth. Backed by more than a decade of compliance leadership and local expertise, Pebl helps businesses move fast, stay compliant, and scale with confidence. With Pebl, companies everywhere can hire great talent anywhere. Where Your Work Moves the Needle. At Pebl, every team member drives our success. Joining us means more than filling a role—you’re accountable for results and impact. Our values guide how we operate, execute, and collaborate across borders. By putting them into action, you’ll help us scale faster, compete harder, and lead the future of global work. What Makes You a Great Fit Improve lives everywhere by expanding businesses anywhere. Ready to take your sales game worldwide? At Pebl, we help companies hire, grow, and thrive across 185+ countries without borders holding them back. We’re looking for a driven Account Manager to help companies of all sizes expand their global footprint and you’ll be the one making it happen. You won’t just hit quota, you’ll exceed it. You’ll identify opportunities, open doors, build champions within organizations, and guide them toward a bold future of global growth. You’ll do it with the backing of a high-growth, high-energy team that values collaboration, creativity, and results. This role is remote-based in London and reports to the Vice President of Regional EMEA Sales. How You’ll Make an Impact Own your book. Develop and execute strategic account plans that drive retention, expansion, and long-term growth. Prospect with purpose. Leverage outbound campaigns, marketing initiatives, and partner networks to uncover and close new opportunities within your accounts. Deliver results. Consistently exceed monthly, quarterly, and annual revenue targets while maintaining accurate, proactive forecasts. Lead with insight. Develop deep expertise in our services, industry landscape, and competitive positioning to confidently advise clients. Collaborate cross-functionally. Partner with Marketing, Operations, Customer Success, and Leadership to maximize account impact. Influence the business. Share client insights and market feedback to shape strategy and keep us ahead of the curve. Let’s Connect If You Have: Have 3+ years of SaaS sales experience, ideally in mid-market or commercial segments, with consistent quota attainment. Have a proven track record of exceeding targets, with the data to back it up. Bring a consultative, strategic selling approach. You diagnose before you prescribe and focus on long-term value creation. Demonstrate strong curiosity and business acumen. You can quickly absorb complex information and translate it into clear, compelling solutions. Show resilience and ownership. You take accountability for results and remain steady through challenges. Have a global mindset and are comfortable working across regions, cultures, and time zones. Are willing to travel (approximately 20%) to strengthen client relationships. Hold a Bachelor’s degree preferred, though demonstrated performance and impact matter most. This isn’t just another sales job. This is your opportunity to help companies go places they never thought possible while accelerating your own career. If you’re ready to lead with energy, think globally, and win big, we want to meet you. Apply now and let’s make magic. Our Commitment to You At Pebl, we’re committed to supporting our team with comprehensive rewards and benefits designed to meet diverse needs across roles and locations. Our core offerings include: Flexible Time Off – Take the time you need to recharge. Parental Leave – Support for growing families. Health and Dental Insurance – Where applicable, to cover you and your loved ones. Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success. Please visit our career page for _. Pebl is an Equal Opportunity Employer. We power global teams and believe diverse perspectives drive innovation and impact. Employment decisions at Pebl are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. We’re committed to fostering an inclusive culture where every teammate can thrive and do the best work of their career—anywhere in the world.

Account Director, UK Location: Remote, UK (Ideally London based) Employment Type: Full-Time Gross Annual Base Salary: GBP £100,000 - £110,000 Additional variable compensation and benefits may apply. Total compensation is based on experience, skills, and location using objective, job-related criteria. Summary The Account Director is responsible for the sale of OneStream SaaS solutions within a specified territory. OneStream is looking for an experienced, proactive sales professional to manage and grow existing customer relationships through subscription renewals and expansion, uplifts and cross-selling of additional solutions. The role will be responsible for strategic planning and account management across a designated sales territory and will be expected to take full ownership within this territory. Account Directors are to successfully retain and grow the existing solution footprint and meet and ideally exceed assigned quota. The ideal candidate will have a strong understanding of SaaS sales and a proven track record in sales within an existing account base. Primary Duties & Responsibilities • Opportunity Identification: Proactively identify new sales opportunities within the existing customer base by understanding their evolving needs and challenges and OneStream’s value proposition., • Upselling and Cross-Selling: Introduce additional products or services that meet the evolving needs of our customers, driving upsell and cross-sell opportunities., • Internal Reporting: CRM knowledge transfer, sales pipeline management, and proposal preparation., • Self-Sourced Pipeline: Grow pipeline via direct efforts / prospecting, as well as via business partners such as Customer Success, Business Development, Marketing, and Alliances., • Be Business Partner to your Customers: Provide proactive and consultative guidance that will add value to their business objectives, ensuring high retention and net revenue growth for OneStream. This is executed by developing a thorough understanding of your customers' position in the market, their product/service, points of difference and competitive landscape., • Position OneStream: Articulately and effectively convey the OneStream value proposition via written, virtual and in-person presentations, by leveraging custom business cases, marketing assets and customer success stories., • Enable your Customer Champions: Prepare joint business cases that align prospects and customers’ business objectives with OneStream’s solutions and value proposition and leverage them in sales cycles to establish and build alignment to support revenue generation. Achieve sales targets., • Develop and execute business plans to achieve sales targets., • Accurately track and forecast sales opportunities., • Grow pipeline via direct efforts / prospecting, as well as via business partners such as Customer Success, Business Development, Marketing, and Alliances., • Ensure timely and accurate knowledge transfer across internal teams, such as Business Development, Pre-Sales, Alliances, and Customer Success, as well as to external collaborators such as Customers, Prospects, and Alliance Partners., • Assess prospects and customers’ needs for OneStream offerings via research, discovery sessions and solution demonstrations., • Prepare joint business cases that align prospects and customers’ business objectives with OneStream’s solutions and value proposition and leverage them in sales cycles to establish and build alignment to support revenue generation., • Prepare proposals and SaaS agreements to prospects and customers to drive sales., • Identify opportunities for OneStream use case expansion within customer accounts to drive additional revenue., • Develop comprehensive proposals in response to client and prospect requests., • Actively role model sales professionalism, may engage as a coach and mentor across the Sales teams. Required Education & Experience • Minimum 5-10 years’ experience as a sales manager, sales representative or a related occupation specifically in B2B selling across the Enterprise accounts., • Proven track record in hitting quota and retention targets., • Organized, detail-oriented with the ability to prioritize and respond quickly., • Negotiation skills as it relates to renewals, upsell, cross-selling and additional solution add-ons., • Highly proficient in MS Office Suite, and CRM systems., • Experience working in a consultative capacity with C-level customers on complex SaaS solutions., • Extensive customer service experience in assessing and evaluating customer needs and satisfaction and meeting specified standards with respect to products and services., • Exceptional oral and written comprehension, communication and presentation skills., • Experience demonstrating, promoting, and selling products/services., • Knowledge and experience with marketing/sales strategy and tactics., • Knowledge of administration, business, and management principles., • Experience with MS Office and SFDC, and other analytical or project management tools., • Extensive experience working in a team environment., • Track record of exceeding revenue goals. Preferred Education & Experience • University Degree or College Diploma in Sales, Business Administration, Marketing or a related field., • Prior sales experience in the software industry, especially within the CPM/EPM industry., • Experience with Salesforce is preferred., • Working knowledge of Accounting, Finance and Corporate Performance Management. Knowledge, Skills & Abilities • Professional., • Strategic., • Capable of building rapport with C-level executives and customers., • Highly organized., • Tech-savvy., • Ability to understand and react to customer needs., • Willingness to travel., • Flexible and adaptable., • Goal driven. Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution.  Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits., • Core value of customer success., • Variety of project work (not industry specific)., • Strong culture and camaraderie., • Multiple training opportunities. All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream Software is an Equal Opportunity Employer. #LI-MS1 #LI-Remote

WebPros is committed to empowering businesses worldwide through cutting-edge solutions in web hosting, billing automation, infrastructure, server management, and online marketing. Since our founding in 2017, we’ve rapidly grown into a global leader, expanding our robust portfolio to include industry-defining brands such as cPanel & WHM, Plesk, WHMCS, SolusVM, NIXStats, XOVI, SocialBee, Sitejet, and Comet Backup. Today, we power 85 million+ websites across 900,000+ servers worldwide, backed by a 600+ strong team of dedicated professionals spanning multiple continents. At WebPros, we embrace a fully remote, borderless workplace with a focus on flexibility, autonomy, and work-life balance. Whether you prefer working from a bustling city hub or a quiet home office, we enable our teams to thrive from anywhere while staying deeply connected through our strong collaborative culture. Hey there, I’m _, the Operations Manager here at WebPros, and your hiring manager. I’ve grown with this company over the last 8 years, starting in a role focused on supporting teams, and gradually taking on broader responsibilities across business operations. That journey has shaped how I lead today: with a deep appreciation for the behind-the-scenes work that enables others to thrive. What excites me most about leading the Operations team is being able to create structure in our growing organization and empowering others to operate with clarity and confidence. Your Role The Operations team supports internal processes across the company, and we’re looking for a detail-oriented, organized, and resourceful Procurement Specialist to support procurement. This role ensures that purchasing workflows run smoothly from request to approval, and stakeholders across the organization get the tools and services they need with full compliance and accountability. Below, you’ll find everything you need to decide if this role is right for you. From our culture and work style to the specifics of the position and hiring process. We believe in transparency, so we’ve put in the effort to give you a real, inside look at what it’s like to work here. Your Impact in the First 180 Days: We don’t believe in endless checklists of requirements. Instead, here’s what success looks like in your first 6 months: • 30 Days:, • Get fully onboarded with our internal tools (e.g. Confluence, Jira, Slack, shared folders), • Familiarize yourself with current procurement and vendor coordination processes, • Meet key cross-functional stakeholders involved in procurement (Finance, Accounting, Legal, Engineering, etc.), • Shadow live procurement cases and observe internal review and approval steps, • 60 Days:, • Begin managing smaller procurement requests independently with little oversight, • Establish working rhythms with Accounting, Legal, and stakeholders, • Identify opportunities to improve the flow of communication and clarity in handoffs, • 120 Days:, • Confidently support complex procurement requests by coordinating between teams, and tracking progress in Jira., • Provide feedback on internal workflows based on real cases, especially where gaps or ambiguities affect turnaround., • Assist with maintaining procurement documentation and updating stakeholders on evolving best practices, • 180 Days:, • Act as a reliable coordination partner for procurement workflows, ensuring vendors are supported and internal processes are followed., • Champion consistent usage of internal tools and guidance, helping stakeholders engage the system effectively., • Collaborate with the Operations team to support future improvements or scale processes as needed. As a fully integrated member of the Operations team, you will play a key role in sustaining and evolving our procurement workflows. You will consistently collaborate across departments to ensure requests move smoothly from intake to execution, while identifying areas where tooling, documentation, and processes can be refined. As volume or complexity increases, you’ll help shape scalable practices that make procurement more accessible and efficient for stakeholders. By 180 days, I expect the individual in this role to be known as the primary procurement resource for US agreements. You’ll thrive here if you: • Are highly organized, resourceful, and thrive in a fast-paced environment, • Think critically and exercise sound judgment when handling complex tasks, • Are passionate about process improvement, • Can comfortably engage with vendors and high-level stakeholders, • Have experience working with global time zones and cross-functional teams, • Bring expert-level understanding of end-to-end procurement, and understand the basics of contract review, • Have proven, hands-on Jira experience, including managing issues, boards, and workflow status transitions, • Have hands-on experience using AI tools in daily work You might struggle here if you: • Prefer working with a perfectly defined process or rigid hierarchy, • Find task management or documentation tedious, • Are uncomfortable juggling multiple stakeholders and shifting priorities, • Require frequent, detailed instructions before you can get started, • Are only comfortable working in a dedicated procurement platform, • Are reluctant to adopt or experiment with AI tools in your workflow How We Work Team Setup & Location: We are a distributed, international team working across the US and Europe. Our current team consists of: • VP of Operations (UK), • Operations Manager (USA), • 2x Operations Project Managers (Bulgaria), • Developer Relations Manager (Bulgaria) We believe diverse backgrounds make stronger operations. Work Style & Communication: We embrace a remote-first and async-friendly work culture rooted in flexibility and autonomy. • We rely on Jira and Slack to collaborate asynchronously across time zones., • The Operations team meets bi-weekly, and we hold bi-weekly 1:1s for direct report check-ins., • The Procurement team meets weekly, to discuss open procurement tasks and workflow improvements. Collaboration & Impact: While the Operations team sits within the Technology organization, our scope touches nearly every department. The Procurement Specialist will support functions and teams across all WebPros. • We partner cross-functionally to co-create scalable processes and inclusive policies., • Team members are encouraged to take ownership, lead initiatives, and shape how we work. Tools We Use: We rely on a practical tool stack to run Operations smoothly: • Jira: Project tracking, intake via Kanban boards, Ops Helpdesk, • AI Tools (e.g., Claude): Data reconciliation, document review, process documentation, and more, • Operations Helpdesk: Customer portal for internal service, • SharePoint: Vendor & contract management, • Confluence: Documentation, • Excel: Budget tracking (budget vs actuals), • Slack: #ops-team and async Our Culture WebPros is built on diversity, not just in principle but by design. We’ve grown through acquiring industry-leading brands, bringing together teams from 42+ nationalities, 20+ countries, and 10+ brands. Instead of enforcing a one-size-fits-all culture, we embrace unique perspectives, different working styles, and localized expertise to drive global innovation. We are a fully remote, async-friendly company where transparency, open communication, and collaborative problem-solving define how we work. Whether you thrive in the fast pace of a startup or the stability of an established product, WebPros offers a dynamic, evolving career journey that you can shape based on your strengths. We are committed to fostering an inclusive, equitable workplace where every team member feels valued, heard, and supported because our diversity is our strength. Compensation & Benefits We believe benefits go beyond just perks. At WebPros, we invest in your growth, flexibility, and well-being, so you can do your best work and build a meaningful career. While we strive to provide equal global benefits for all team members, some may vary by location, and we’ll clarify the details with you during the interview process. • Competitive salary, • Remote-first flexibility: Work from anywhere in US/Europe (or hybrid in available offices)., • Health Insurance: public or private coverage, depending on your location., • Paid Time Off: 20+ days depending on your location., • Learning Support: Udemy subscription & peer learning., • Public Transport & Meal Vouchers: Location-dependent benefits., • Team Culture: Regular team and on-site company events. Your Hiring Experience Hi, I’m _ your Talent Partner at WebPros. I’ll guide you through the interview process, ensuring a clear, transparent, and meaningful experience. Interview Process: • Intro Chat (30 min): An informal chat with Zornitsa, your Talent Partner, designed to get to know you better. We’ll discuss your background, motivations, and career aspirations while providing a clear overview of WebPros, the team structure, and what you can expect throughout the hiring process. This is your chance to ask questions and ensure the role aligns with your professional goals., • Manager Interview (45 min): A chat with Justine, your Hiring Manager, focused on evaluating your skills and experience, communication style, and alignment with the role. This is also a chance to clarify expectations and ask any questions you may have., • Team Interview (75 min): Join your Hiring Manager and 2–3 cross-functional team members or stakeholders you’ll collaborate with in the role. Part of this session is a hands-on exercise: you'll share your screen and work through a realistic procurement scenario. This session explores team alignment, collaboration style, and interpersonal dynamics, while also gathering multiple perspectives on how you’d contribute to the team. Our Commitment to a Diverse & Inclusive Culture: At WebPros, we want every team member to feel excited to bring their full, authentic self to work. Our strength lies in the diversity of our people, with different backgrounds, perspectives, and experiences driving innovation and making us stronger together. We are committed to ensuring equitable opportunities, pay, and support for all employees, regardless of identity, background, or circumstances. We foster a culture of belonging, respect, and psychological safety, where everyone feels valued, heard, and empowered to contribute meaningfully and grow. Discrimination of any kind, including sexism, racism, xenophobia, homophobia, transphobia, ableism, and ageism, has no place here. By embracing differences and championing inclusivity, we create an environment where everyone can thrive. We are looking forward to your application! Best, Justine & Zornitsa

We're hiring a Key Account Manager to join our On-Trade Sales Team! This is an exciting opportunity to manage and grow our partnership with Jascots, one of our key route-to-market customers in the premium on-trade channel. You'll be responsible for driving sustainable sales growth, increasing distribution and profitability, and ensuring our portfolio of brands is positioned for long-term success. In this role, you'll build strong commercial relationships with key stakeholders, develop and execute customer plans, and play a key role in delivering our on-trade sales objectives. This role is working for Freixenet Copestick, managing the Jascots account. What you'll be doing: • Manage and develop the commercial relationship with Jascots, acting as the primary point of contact for key stakeholders, • Build trusted, collaborative partnerships that support long-term customer growth and mutual business success, • Create and implement customer and route-to-market strategies across our portfolio of brands, • Identify opportunities to increase distribution, visibility, sales performance and profitability across the customer estate, • Lead customer business planning, setting clear objectives, priorities and action plans, • Prepare, negotiate and present commercial proposals that deliver value for both the customer and the business, • Manage customer contracts, trading agreements, pricing structures and commercial terms, • Deliver agreed sales volume, revenue and margin targets across the account, • Forecast sales, monitor account performance and maintain awareness of market trends and commercial risks, • Analyse sales data and customer performance to identify opportunities for growth and improvement, • Work closely with Business Development Managers, Marketing and Supply Chain teams to ensure excellent execution of account plans, • Represent the business professionally at customer meetings, trade visits and industry events, • Champion our company values in all interactions, fostering a positive and inclusive culture What we're looking for: • Experience managing customer relationships or commercial accounts within an FMCG or business-to-business environment, • Strong relationship-building skills with the ability to influence and engage a variety of stakeholders, • Commercially aware, with the ability to balance customer needs and business objectives, • Excellent communication, presentation and negotiation skills, • Confident analysing sales data and using insights to drive commercial decisions, • Highly organised, with the ability to manage multiple priorities and deliver against objectives, • Collaborative, proactive and results-driven approach, • Willingness to travel within the UK and occasionally internationally when required, • Interest in wine and the premium drinks industry, • This role is primarily remote, however regulary travel to London and our head office (Newbury) will be required What we offer: • Performance-related bonus, • Enhanced pension contributions, • Car allowance, • Private health cover, • 25 days annual leave + birthday day off, • Enhanced parental leave, • Employee Assistance Programme, • Income protection & life assurance, • Group accident insurance, • EV salary sacrifice scheme, • Generous staff discounts across our portfolio We welcome applications from candidates who do not meet 100% of the requirements. We're committed to creating an inclusive workplace where everyone has the opportunity to succeed and will make reasonable adjustments throughout the recruitment process where needed.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Help us transform and bring innovation to Drug Safety and Pharmacovigilance! Veeva is looking for an experienced Senior Consultant to join the Safety Professional Services team and support implementations of our Vault Safety solution. We want innovative thinkers with deep implementation expertise who are ready to challenge the status quo with new technology. As a key member of our Professional Services team, you will work side-by-side with customers and our manager to implement Vault Safety. In this role, you will drive the overall delivery of Vault Safety covering the Project Manager and/or Solution Architect role. You will define and drive business processes, drive the project team in delivering the solution, and guide our customers throughout the implementation programs and best practices. Opportunities are available across the UK for this role; this is a 'work anywhere' position, as long as you are close to an airport and are able to meet travel requirements. Qualified UK-based candidates are encouraged to apply. \n What You'll Do • Drive life sciences, customers, in the rapid configuration and implementation of Vault Safety., • Act as project manager and/or solution architect in global or complex implementations across all the different phases: workshop preparation and delivery, requirements gathering, gap analysis, configuration, validation, and customer training., • Deliver subject matter expertise on implementation methodology and best practices., • Collaborate with partners involved during the implementation., • Collaborate with internal and cross-team stakeholders and contribute to the Safety practice development., • Mentor project team and junior consultants. Requirements • At least 5 years of working experience in life sciences industry with the majority spent in Drug Safety, Pharmacovigilance, Healthcare, or adjacent Safety Industry, • At least 3 years spent in a technology consulting role with solid experience in complex or global implementation projects as one of the following: consultant, business/functional analyst, or project manager, • Excellent knowledge of implementation methodologies for SaaS solution, • Proven ability to deliver on quality, time, and budget, • Longstanding passion for technology and hands-on experiences, • Ability to work autonomously in a dynamic, high-growth environment, • Fast learner, ability to adapt and to embrace changes, • Proactive with good interpersonal skills, a good team player, • Excellent written and oral communications skills in English, • Fluent in a second language: Italian, Spanish, French, or German, • Proficiency in MS Office (e.g. Excel, Word, PowerPoint, etc.), • Ability to travel upon business requirements., • Bachelor’s degree or equivalent required Nice to Have • Fluent in 2nd language: Spanish, French, Italian, or German, • Direct experience with systems such as Oracle Argus, ARISg, and/or other drug safety applications \n #RemoteUK Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. We’re beyond early-stage chaos, offering stability. We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation Trust-Based Vacation: Take as much time off as you need, when you need it. Remote-First: 52% of Adthenians work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). Flexible Work: Work how and where you do your best, with full autonomy over your day. Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. Private Medical Insurance: Fully covered health care. Mental Health Support: Employee Assistance Program offering 24/7 confidential counselling, with access to ‘healthier living’ services such as ‘HeadSpace’. Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. Pension & 401(k): Competitive UK/US/AUS pension schemes, available from day one. Home Office Stipend: $200 for your ideal remote setup. Swag Welcome Gift: $70 credit to grab some merch. Reporting to: Senior Manager, Customer Success Location: Remote (UK or EU) OR London (Hybrid 2 days/week) Interviews: 4 Stages Start Date: ASAP Adthena is a ‘Customer Value’ oriented business. As such, the Customer team is critical to our success. In our London office, this team consists of Account Management and Customer Success roles - both of which are critical to the success of our clients. We work closely together to leverage each other's skills and abilities, ensuring that our clients are successfully achieving their goals. We work as a close-knit, highly functional team and contribute to the wider business by working closely with Sales and Marketing to encourage business alignment. As a French-Speaking Customer Success Manager, you'll be the go-to partner for a portfolio of French and UK clients, helping them get real value from our platform — driving adoption through smart onboarding, best-practice guidance, and bespoke solutions. Native French is essential, as you'll work with French-speaking clients day-to-day alongside a UK book. You'll own retention and engagement through regular check-ins, actionable insights, and timely follow-through — guiding clients to value, explaining the data behind their results, and spotting opportunities for renewals and expansion. You'll work closely with our Account Managers, who own the commercial relationship, while you own the partnership. First 30 days — Get up to speed on the product, the business, and the tools and processes that'll set you up for success. By 60 days — Start building relationships. You'll arrange calls and face-to-face meetings with key stakeholders across a pre-assigned book of "green" clients. These are added in blocks — eventually you'll manage up to 30 clients, depending on size. By 90 days — Alongside your Account Manager, you'll have conducted Business Reviews with senior stakeholders across your book, building strong client health scores and referable relationships. Day-to-day, you'll be driving engagement through monthly check-ins and contributing to Quarterly Business Reviews — co-owning success plans, guiding clients through key milestones, and capturing outcomes along the way. You'll act as a trusted advisor, delivering strategic insights and best practices, and feeding client voice back into product and leadership. By 12 months — You'll have delivered an exceptional client experience, targeting 90%+ gross revenue retention. You'll have proved value on existing subscriptions and scoped out upsell opportunities for Account Management. By 18 months — You'll have a proven track record as an Adthena CSM, with a clear path ahead — whether that's growing as an individual contributor or stepping into management. Native French speaker with strong written and spoken English 2+ years experience in a client-facing Customer Success, Account Management, or Client Services role Strong stakeholder management skills, comfortable engaging up to C-level A solid understanding of the digital marketing landscape, including paid search Strong analytical skills — confident working with data and translating it into actionable insights A customer-centric mindset focused on delivering value and driving outcomes SaaS background is a plus Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. You’ll work closely with: Simon Koehli Director, Customer Success - EMEA _ Stephanie Richardson Senior Manager, Customer Success - EMEA _

Who We Are Having surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: Optro is top-rated on _ and Gartner Peer Insights. At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte! Who We Are Looking For We are looking for a positive, self-motivated professional with experience in project management to implement Optro’s software. The Implementation Lead will be responsible for effectively managing all aspects of Optro’s implementations from sales handoff to system go-live. Key Responsibilities Develop a deep knowledge of our product, and help customers through the implementation lifecycle from kickoff, through design and user acceptance testing Able to gather and interpret customer requirements and configure the AuditBoard solution to meet their needs Serve as a project manager for small, medium, and large AuditBoard implementation projects Maintain project status and manage client and internal resources to complete project deliverables Attributes for a Successful Candidate Outgoing personality and the ability to build strong and fast relationships with clients 3+ years of experience in internal audit, external audit, IT audit, IT compliance, or risk management, with direct involvement in implementing, configuring, or rolling out audit, risk, or compliance systems, OR 3+ years delivering software implementations in a B2B SaaS or enterprise software environment, from kickoff through go-live. Highly preferred. Comfortable and thrives in a fast-paced environment and able to prioritize work, which requires constant learning and adaptability Excellent interpersonal, verbal, and written communication skills, with emphasis on phone, email, and online communications Ability to connect at all levels of the organization using diplomatic communication, influence, and negotiation skills Excellent time management skills and ability to manage multiple projects simultaneously Strong problem-solving, analytical, and organizational skills Ability to manage own workload with limited oversight Intermediate to expert Excel skills Bachelor’s Degree in Accounting, Business, Computer Science, or a related field is a plus Perks (United Kingdom) Launch a career at one of the fastest-growing SaaS companies in North America and EMEA! Live your best life (LYBL)! $200/mo (USD) for anything that enhances your life Comprehensive employee health coverage Pension scheme with company contributions Competitive compensation & bonus program Generous annual leave of 25 days plus bank holidays Time off for your birthday & volunteering Employee resource groups Opportunities for team and company-wide get-togethers! *perks may vary based on eligibility/location Our Company Values Customer obsession: It starts and ends here. Consistently ask yourself how what you’re doing creates value for our customers. It’s a mindset. Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes. Drive innovation: Create the future. Continuously improve what exists and invent what’s next. Win, together: One team. No silos, no egos. Drive to be the best and support each other’s success. Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve. Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that Optro cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation. #LI-Remote

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We are currently recruiting a Price and Promotion Consulting and Implementation Manager who will be part of the Client solution for EMEA markets and reporting to Price and Promotion consulting director. We are looking for a candidate who can apply technology to promote the success of our retail clients while addressing business requirements through workflow design, configuring software for optimal client results, and conducting training in accordance with best practices. The Price and Promotion consulting and implementation manager will lead the deployment of dunnhumby’s P&P solutions to new and existing clients in the EMEA region. They will work closely with the client’s teams to understand their requirements and ensure that our tools are fit for purpose. Ultimately, the Price and Promotion Consulting and Implementation Manager is the facilitator of change for the deployment of price/promotions technology, resolving user challenges and articulating the new workflows in such a way as to maximize a client’s user experience. This role provides the opportunity to shape the future of dunnhumby’s price and promotions solutions, working closely with the product team to develop new features. A unique blend of technical savvy and process consultation provides this role with exciting growth opportunities. Responsibilities • Lead the delivery of P&P Products: Ensure the timely and successful delivery of price and promotion software solutions that meet client’s needs and objectives, in line with the project plan. Analyse large and complex datasets to identify potential gaps and inconsistencies during the deployment process., • Drive Change: Develop and maintain trusted advisor relationships with client teams, guiding them through change by implementing new price and promotional processes. Work closely with the product teams to influence the roadmap based on clients’ feedback and develop new features collaboratively., • Process & Requirements Documentation: Understand and document the client’s current processes, identify and organize their business and process requirements, and work with the Price & Promotion Consulting Director and the wider team to recommend best-in-class solutions., • Software Configuration & Testing: Configure enterprise price and promotions software to align with specific client processes and needs. Develop and implement internal and external testing processes. Perform testing and analysis of data to ensure accuracy and effectiveness of software solutions., • GO Live support: Contribute to the successful execution of the GO Live phase by demonstrating the tool’s added value to the client. This involves organizing and participating in client sessions, conducting category analysis, proposing optimal solutions, and monitoring progress through measurement, reporting, and activity tracking. Required Experience • Extensive experience working in Price and Promotions at a retailer/ FMCG or participating in enterprise software implementations, • A college degree or equivalent professional experience required, • Strong business analysis and data analytics skills. Data visualization, advanced Microsoft Excel, programming language a plus, • Strong communication and presentation skills both written and verbal, • Experience in project management and workflow optimization is a plus, • Second European language desirable (German or Spanish ideally) What you can expect from us We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found _

As a Technical Account Manager, you’ll take ownership of a portfolio of key clients across the DACH region, acting as their primary technical expert and trusted advisor. Bring 0–3 years of experience in client-facing technical roles, such as Technical Account Management, Customer Success Enginee

Location: UK (remote) | Full-time Ready to become our new Customer Success Manager at Roamler? P&G, Red Bull, Unilever. You know the names, and at Roamler you will work with them directly. Our crowdsourcing app sends thousands of Roamlers into stores across multiple countries, to check shelves, build promotional displays and capture what is really happening at the point of sale. We turn those insights into execution, and that drives real business decisions for the biggest FMCG brands in the world. As Customer Success Manager you are the link between those brands and our platform. What you will do You own your client relationships from start to finish. You are their go-to person, and you make sure their goals are not just met but exceeded. Your days are varied: you run several retail projects at the same time, covering everything from operations to commercial strategy. You spot opportunities to grow your accounts, and you team up with sales to bring new clients on board. Internally you share insights, run evaluations and help colleagues across Europe sharpen their projects. Who you are You have experience in supermarket retail or in a client-facing role, and in our book that beats any qualification. You are structured and analytical, and you can juggle several things at once without dropping any of them. You communicate clearly, you enjoy presenting to clients and you take initiative rather than wait for it. Excel and PowerPoint hold no secrets for you, and you are curious about how AI can make your work and your clients smarter, because we use it every day. Above all, you feel at home in a scale-up where things change fast, because you like it that way. What we offer • A competitive salary of £30,000 to £40,000, • Company pension plan and life assurance cover of 2x your basic annual salary, • 25 days of holiday on top of UK bank holidays, • Full remote working from anywhere in the UK, • Laptop and a £250 budget to set up your home office, • An informal, international team with a genuine can-do mentality: we work hard and have fun doing it, • Room to grow as fast as Roamler does Our story is far from over - are you ready to grow with us? Apply now! We are an equal opportunity employer and we value diversity. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information creation, consumption, and retention. But the ability to create such content, in particular videos, continues to be costly and challenging to scale. Our ambition is to build technology that equips more people with the power to reach, captivate, and inspire audiences. Learn more at . Visit our Mission and Culture doc . Customer Success at HeyGen exists to ensure customers realize measurable business value from the platform, not just product adoption. HeyGen is not just a video creation tool. It is an operational capability that changes the cost, speed, scalability, and global consistency of video production across an organization. Customer Success owns making that transformation real after the sale. We are hiring a UK-based, French-speaking Enterprise Customer Success Manager (contract engagement) to own a book of Enterprise accounts across EMEA, with a particular focus on our French-speaking customers. This role carries the full Enterprise CSM mandate: anchoring customers on outcomes, not features, and driving retention and expansion through demonstrated value — delivered in the customer's language and time zone. • Location: United Kingdom (remote), working European business hours., • Language: Full professional fluency in French and English is required. You will run onboarding, business reviews, and executive conversations directly in French for French-speaking accounts, and collaborate daily in English with our global team. Proficiency in German is a strong plus., • Engagement type: Independent contractor. Compensation, duration, and terms to be defined in the contractor agreement., • Own post-sale value realization for your assigned Enterprise customers, translating sales intent into measurable business outcomes., • Anchor customer conversations around business impact, including:, • Cost structure reduction, • Time-to-content compression, • Scalable output without linear headcount growth, • Global consistency at local speed, • Guide customers through staged value progression:, • Immediate value (0–30 days), • Structural value (30–90 days), • Strategic value (90+ days), • Define, track, and reinforce outcome-oriented success metrics, not just usage (e.g., time-to-value, cost savings, workflow adoption, renewal readiness)., • Run structured business reviews — in French where appropriate — that reinforce ROI and long-term value., • Own renewal readiness for your accounts well in advance of contract expiration, baselining and documenting value realized during the term., • Identify expansion opportunities that are justified by demonstrated impact, new workflows, or broader organizational adoption, not opportunistic upsell., • Proactively assess churn risk and take action early through value re-anchoring and stakeholder alignment., • Partner cross-functionally with Sales, Support, Product, and Marketing to ensure a cohesive customer experience and clear ownership boundaries — bridging time zones between EMEA customers and a US-based team., • Act as HeyGen's cultural and linguistic bridge for French-speaking customers: localize playbooks, enablement assets, and success plans where it accelerates value., • Enjoy rolling up your sleeves and contributing to the continuous improvement of our operating cadence and customer engagement model as we scale in EMEA., • Faster time-to-value across your EMEA book of business, • Healthy accounts progressing through the immediate → structural → strategic value phases, • Strong retention and improved Net Dollar Retention across the portfolio, • Renewals anchored in documented, customer-recognized value — no last-minute scrambles, • Expansion driven by demonstrated impact and well-grounded value narratives, • French-speaking customers who feel HeyGen operates as a local partner, not a distant US vendor, • 3+ years of experience in Customer Success, Professional Services, or Consulting in a SaaS environment, preferably with AI tools., • Full professional or native fluency in French and English, including comfort leading executive-facing conversations and writing customer-facing materials in French, and operating internally in English., • Proficiency in German is a strong plus, given our growing DACH customer base., • Experience operating in Enterprise CS motions, including PLG and sales-led models; experience with EMEA enterprise customers strongly preferred., • Proven ability to manage accounts using business outcomes and metrics, not just activity., • Comfort working with ambiguity and exercising judgment in how to prioritize customer effort — especially important in a contract role with high autonomy., • Strong written and verbal communication skills in both languages, including executive-facing conversations., • Experience building repeatable CS playbooks and processes., • Data-informed mindset with the ability to synthesize insights into clear recommendations., • Comfort operating independently across time zones with a primarily US-based team; thrives in a fast-paced environment. We operate like a modern AI-native startup. You should be comfortable learning and leveraging tools quickly. • CRM proficiency (Salesforce preferred) for account tracking and renewal forecasting., • Experience with data visualization / BI tools such as Hex (or similar) to analyze and present insights., • Strong working knowledge of Slack for cross-functional, async collaboration across time zones., • Familiarity with AI-native workflows and tooling; comfort experimenting with new tools (including AI assistants) to improve efficiency., • CS at HeyGen is a strategic, revenue-impacting function, not a support wrapper., • You'll have real ownership, autonomy, and accountability over outcomes., • You'll be our first CS hire in the UK, joining a growing EMEA presence and helping define what "great" looks like as we scale Enterprise CS across the region., • Work with the world's top companies and fundamentally reimagine how customers create and operate. £70,000 – £110,000 annual salary target Please note that the salary information is a general guideline only. HeyGen considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, as well as location, market and business considerations when extending an offer. HeyGen is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at HeyGen and be part of a team that's making visual storytelling accessible to all!

Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar. You should be confident discussing integrations, APIs, data flows, configura

HELLO, WE’RE TIPJAR TiPJAR exists to make appreciation fair, transparent, and direct and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. The Role This is a broad, hands-on operational role spanning customer onboarding, service delivery, customer support, internal support, systems and continuous improvement. You'll play a key role in helping new customers move successfully from signed contract through onboarding and into business-as-usual operations, working closely with Customer Success, Product and Technical teams to ensure implementations are well coordinated and operationally ready. You'll also support the day-to-day running and development of TiPJAR's Customer Support function, helping ensure customers and users receive consistently high-quality support and that the team has the knowledge, processes and tools they need to succeed. A key part of the role will be helping issues move effectively through the business: supporting Customer Success, Support and Operations with more complex questions, investigating operational or technical issues where required, and ensuring well-defined escalations reach Product and Engineering. You'll also support the weekly cycle of tip splits, improve documentation and self-service resources, analyse operational performance and identify ways to make our onboarding, support and operational services more scalable and efficient. We're looking for somebody who enjoys working with colleagues, solving problems, creating structure, understanding how things work and continuously improving them. What You’ll Be Doing Day to Day: Customer Onboarding & Implementation • Support the successful onboarding and implementation of new TiPJAR customers., • Coordinate onboarding activity across Customer Success, Operations, Product and Technical teams., • Translate customer requirements into clear configuration and implementation actions., • Support data collection, testing and validation., • Improve onboarding processes, documentation and tooling to make delivery faster and more scalable., • Ensure key onboarding knowledge is captured and handed over effectively. Customer Support & Service Delivery • Support the day-to-day operation and development of TiPJAR's Customer Support function., • Help ensure customer queries are handled accurately, efficiently and to a high standard., • Provide guidance, coaching and escalation support to the team., • Monitor support performance, workloads and service levels., • Identify recurring issues, training gaps and opportunities to improve the customer experience., • Reduce support demand through better processes, self-service and product improvements. Internal & Escalated Support • Act as an operational escalation point for Support, Customer Success and Operations., • Investigate complex customer, data, configuration and operational issues., • Help identify root cause and provide clear guidance back to internal teams., • Improve escalation processes, documentation and shared knowledge., • Build internal capability so more issues can be resolved independently., • Feed recurring issues and customer themes back into Product and Engineering., • Use AI and automation to improve the speed, quality and scalability of operational work., • Help drive adoption of AI-assisted workflows across onboarding, support and internal operations., • Experiment with new tools and approaches, measuring what genuinely improves outcomes., • Help embed practical, responsible use of AI across the Operations function. Risk, Compliance & Information Security (First Line Responsibilities) This role forms part of TiPJAR’s first line of defence, ensuring operational processes meet Compliance, Legal and Information Security requirements. • Apply and reinforce TiPJAR’s operational controls, policies and procedures within day‑to‑day Operations., • Ensure operational activity is carried out in line with GDPR, data protection and information security requirements., • Identify and promptly escalate potential control failures, data issues, regulatory concerns or operational risks., • Deliver and embed actions arising from Risk, Compliance, Legal or Information Security reviews into operational practice., • Maintain accurate records and evidence relating to operational processes and controls., • Handle confidential or sensitive customer and business information appropriately at all times. About You Essential Experience • Experience working in customer support, customer operations, onboarding, implementation, service delivery, operations or a similar role., • Experience supporting, supervising or leading others within a customer-facing or operational environment., • Strong customer service and relationship-building skills., • Excellent organisational and coordination skills., • Strong analytical and problem-solving abilities., • Comfortable investigating issues and working through problems methodically., • Experience working with software platforms and business systems., • Strong written and verbal communication skills., • Ability to manage multiple priorities in a fast-paced environment., • Strong attention to detail and a high level of personal ownership., • Comfortable working cross-functionally with different teams. Desirable Experience • Experience in customer onboarding, implementation or project coordination., • Experience creating documentation, process guides or knowledge-base content., • Previous experience in a Senior Support, Customer Operations, Implementation, Onboarding or Team Lead role., • Experience within a SaaS, technology, fintech or hospitality technology business., • Experience with customer support platforms such as HubSpot, Zendesk, Freshdesk or Intercom., • Experience investigating or triaging technical support issues., • Exposure to APIs, integrations, CSV files or data imports., • Experience with automation tools and workflow platforms., • Understanding of operational reporting and performance metrics., • Exposure to hospitality operations, payroll, tronc or workforce management environments. You'll Thrive In This Role If You... • Enjoy helping customers move successfully from implementation into day-to-day use., • Are good at bringing structure and organisation to complex pieces of work., • Enjoy helping colleagues develop their knowledge and confidence., • Love solving problems and getting to the bottom of why something has happened., • Enjoy being someone others can turn to when an issue becomes more complicated., • Are curious about technology and interested in understanding how systems work., • Enjoy improving processes and finding more efficient ways of working., • Take ownership and follow things through to completion., • Have strong attention to detail and care about getting things right., • Are comfortable rolling up your sleeves and getting involved in day-to-day work., • Want to develop your skills and take on increasing operational responsibility over time. What Success Looks Like Within your first 12 months, you will have: • Helped create a consistently high-quality onboarding experience for new TiPJAR customers., • Improved the structure, visibility and efficiency of our onboarding processes., • Developed a strong understanding of TiPJAR's products, systems and operational processes., • Built strong working relationships across Customer Success, Support, Operations, Product and Engineering., • Helped the Customer Support team continue to develop its knowledge, capability and effectiveness., • Improved support performance and customer experience outcomes., • Become a trusted source of operational support for more complex customer and internal issues., • Improved the quality of issues reaching Product and Engineering through better investigation and triage., • Supported the effective delivery and scaling of TiPJAR's tip split operations., • Enhanced the quality and accessibility of internal and external documentation., • Identified and delivered improvements that reduce customer effort and operational inefficiency., • Taken increasing ownership across TiPJAR's wider operational function. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR reward scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the detail., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success Is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise - A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment references, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive.

What is the roleThe Graphic Design Manager is responsible for leading the creative direction, execution, and development of design outputs across all brands and channels. This role combines strategic brand leadership with hands-on design expertise, ensuring the delivery of high-quality creative assets that support commercial objectives and enhance customer experience.The role oversees the design team, manages workflow and resource allocation, and collaborates with key stakeholders across the business to deliver engaging, consistent, and effective creative solutions through digital, print, email, CRM, website, app, and marketing channels.What you will doCreative Design & Asset DevelopmentLead the creation and execution of high-quality creative assets across digital and offline channels.Design and oversee:Brand email campaigns.Homepage and website updates across all brands.Landing page refreshes and optimisations.Desktop notifications supporting email activity.CRM and eCRM communications.Store graphics and point-of-sale materials.Storyboards and campaign concepts.Large-scale marketing campaigns, including outdoor advertising and billboards.UX/UI concepts, wireframes, and mock-ups.Ensure all creative outputs are visually engaging, commercially effective, and aligned with brand guidelines.Oversee artwork production, print specifications, supplier management, and quality control.Stay ahead of design trends, technologies, and industry best practices to drive innovation.Brand LeadershipOwn and evolve brand identity across all customer touchpoints.Develop, maintain, and enforce brand guidelines to ensure consistency across all communications and creative assets.Work closely with internal and external stakeholders to protect and strengthen brand equity.Oversee brand asset management, testing, and insight gathering to support ongoing brand growth.Provide strategic creative direction that balances innovation with commercial objectivesTeam Leadership & ManagementLead, mentor, and develop the design team, fostering a high-performance and collaborative culture.Manage team workflow, resource planning, and task allocation.Conduct regular coaching, feedback, and performance development activities.Support team members in building confidence, skills, and professional growth.Manage team holiday planning, attendance monitoring, and capacity management.Recruit and onboard new team members when required.Create an environment that encourages creativity, accountability, and continuous improvementDigital Experience & UXOversee the design and user experience of websites, apps, and digital platforms.Ensure designs are optimised for usability, accessibility, responsiveness, and conversion.Apply user-centred design principles across all digital experiences.Create adaptable design solutions for desktop, mobile, tablet, and app environments.Collaborate with cross-functional teams to improve customer journeys and digital performance.Monitor and improve digital experiences through customer insights, analytics, and testingStakeholder & Business CollaborationCollaborate with marketing, trading, product, and senior leadership teams to align creative output with business objectives.Attend product, trade, and design meetings, contributing ideas and creative recommendations.Build strong working relationships across departments and with external partners.Effectively communicate design decisions and creative strategies to stakeholders at all levels.Understand wider business priorities and ensure creative projects support commercial goals.Performance & OptimisationUse customer insights, market research, competitor analysis, and industry trends to inform design decisions.Monitor the performance of creative campaigns and brand initiatives.Utilise analytics, testing, and customer feedback to refine and improve creative effectiveness.Support A/B testing and performance-led design improvements.Drive continuous optimisation of design outputs to improve engagement, conversion, and customer experience.What you will bringTechnical SkillsAdvanced proficiency in: Adobe Creative Suite, Figma and other relevant design and prototyping software.Strong understanding of UX/UI design principles, accessibility standards and best practices, responsive and mobile-first design, digital design for web, app, email, and CRM channels, print production and artwork preparationExperience working with CRM and eCRM platforms, content Management Systems (CMS), Email Service Providers (ESP), app platforms and digital ecosystems.Professional ExperienceProven experience managing and developing creative teams.Strong project management skills with the ability to manage multiple projects and deadlines simultaneously.Experience delivering integrated marketing campaigns across multiple channels.Demonstrated success in brand management and creative leadership.Experience using data, analytics, and customer insights to inform creative decisions.Business KnowledgeStrong understanding of marketing principles and customer behaviour.Knowledge of digital commerce and customer journeys across desktop, mobile, tablet, and app environments.Commercial awareness with the ability to balance creative excellence and business objectives.Understanding of campaign planning, trade calendars, and briefing processes.Key AttributesStrong leadership and mentoring capability.Strategic thinker with a commercial mindset.Excellent communication and stakeholder management skills.Creative, innovative, and solutions-focused.Highly organised with exceptional attention to detail.Confident decision-maker with strong problem-solving abilities.Collaborative and adaptable, with the ability to thrive in a fast-paced environment.Proactive and self-motivated, taking ownership of projects and outcomes.Passionate about design excellence and continuous improvement.Resilient and effective at managing change and competing priorities.TPBN1_UKTJ

GitLab is an open-core software company that develops the most comprehensive , used by more than 100,000 organizations. Our is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like and , customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. as we build technology that transforms how the world develops software. As an Account Executive, you'll be the primary connection between GitLab and customers based in Ukraine and Cyprus selling into organizations of up to 4,000 team members to help them adopt and expand the world's most comprehensive AI-powered DevSecOps platform. You'll own a broad book of business across a wide range of opportunity sizes, guiding small, fast-growing teams as well as more complex projects as they modernize their software delivery with GitLab. You'll report to an Area Sales Manager and partner closely with business development, marketing, and technical teams. You'll run the full sales process: shape the customer's journey, document buying criteria and processes, keep the pipeline accurate and evidence-based, and share root-cause insights on wins and losses. In your first year, you'll focus on building trusted relationships, delivering meaningful business outcomes for customers, and being the voice of the customer internally by contributing ideas to our public issue tracker and improving our sales handbook. • Report to an Area Sales Manager and own a broad book of businesses, from new prospects to growing existing accounts across Ukraine and Cyprus, • Manage the full sales cycle for prospects, from discovery and solution alignment through negotiation and close., • Support prospects by clearly articulating GitLab's DevSecOps value proposition and aligning it to customer business outcomes., • Analyze wins and losses, contribute to root cause analyses, and share lessons learned with account managers, marketing, and technical teams., • Document and maintain accurate buying criteria, buying processes, next steps, and owners to ensure a reliable, evidence-based pipeline., • Contribute to improving our sales handbook and processes by documenting best practices and opportunities for refinement., • Provide account leadership and direction across pre- and post-sales, partnering closely with technical teams and customer success., • Represent the voice of the customer by contributing product feedback and ideas to our public issue tracker., • Proven success in software sales, ideally in a mid-market or enterprise context, managing a varied book of business., • Ability to guide customers through the full buying journey, including defining buying criteria, mapping buying processes, and driving clear next steps., • Effective communication and interpersonal skills to collaborate with business development, marketing, technical teams, and sales management., • Experience documenting and maintaining accurate pipeline data and account plans based on evidence rather than assumptions., • Skill in conducting and contributing to win/loss and root cause analyses, and sharing insights to improve team performance and processes., • Proficiency in negotiation, presenting to customer stakeholders, and leading commercial discussions to close opportunities., • Interest in GitLab, open source software, and preferably familiarity with Git, software development tools, or application lifecycle management., • Alignment with GitLab's values, an interest in contributing from diverse or transferable sales backgrounds, and willingness to travel in line with company policy., • Fluency in Russian OR Ukrainian and English. The sales team works with growing organizations across their software delivery lifecycle as they modernize how they deliver software with GitLab. You'll join a distributed group of account executives, sales managers, and business development team members who collaborate asynchronously across regions. As a team, we run an efficient, transparent sales process and share what works in our sales handbook. We focus on opportunities like supporting customers through toolchain consolidation and driving platform adoption, and we continually refine how we sell and support GitLab based on what we learn. How GitLab will support you • _, • _, • _, • _, • _, • _, • _ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

The Senior National Account Manager is responsible for driving profitable, sustainable growth across a portfolio of Tier-1 UK grocery retailers, including Tesco. This role acts as the primary commercial lead, bridging the gap between extensive European manufacturing capabilities and the specific demands of the UK private label market. Success is measured by the delivery of robust Joint Business Plans (JBPs), successful new product launches, and the achievement of volume and margin targets within a fast-paced, entrepreneurial environment. Work Setup: Remote (Home-based) | Employment Type: Full-time | Seniority Level: Mid-Level / Senior • Location & Travel: Home-based with a requirement to visit the South Wales manufacturing site approximately once per week and travel regularly for customer meetings., • Autonomy: High level of individual ownership; you will operate as the commercial lead for your accounts with minimal day-to-day supervision., • Cross-functional Scope: Close collaboration with NPD, Technical, Supply Chain, and Finance teams across UK and European sites., • Process: Operates within the agile, high-velocity context of a small UK commercial team (1-10 people) backed by a large €250m international group., • Full P&L Ownership: Manage the total commercial performance, budgets, and promotional spend for a portfolio of leading grocery multiple retailers., • Strategic Planning: Develop and execute multi-year Joint Business Plans that align manufacturer capabilities with retailer category goals., • Relationship Management: Build and maintain multi-level relationships with retail buyers, category managers, and supply chain partners., • NPD Integration: Partner with the New Product Development team to translate market trends into commercially viable private label propositions., • Commercial Negotiations: Lead complex tenders, annual price reviews, and contract negotiations to protect and grow margins., • Performance Monitoring: Analyze account data and market trends to proactively address risks and capitalize on growth opportunities., • Supply Chain Alignment: Coordinate with operations and logistics to ensure 100% service levels and accurate volume forecasting., • Strategic Influence: Act as the "Voice of the Customer" to influence the wider UK retail strategy and manufacturing priorities., • Operational Excellence: Manage administrative requirements including retailer portals, promotional forecasting, and pricing administration., • Revenue Growth: Achieve year-on-year sales growth targets for assigned grocery accounts., • Margin Management: Maintain or improve P&L profitability through effective cost-price-increase (CPI) negotiations and mix management., • Listing Gains: Secure new listings and range extensions during category review cycles., • Service Levels: Maintain high customer satisfaction scores and meet retail-specific supply chain KPIs., • Forecast Accuracy: Deliver monthly volume forecasts with a high degree of precision to optimize manufacturing schedules., • Experience: 5+ years of National Account Management experience within the FMCG food industry., • Retailer Knowledge: Proven track record of managing at least one "Big 4" UK grocery retailer (Tesco experience is highly preferred)., • Domain Expertise: Significant experience working with private label / retailer own-brand products., • Financial Acumen: Strong P&L literacy, including the ability to manage trade spend and calculate complex margins., • Negotiation Skills: Demonstrated ability to lead high-stakes tenders and annual commercial negotiations., • Communication: Exceptional written and verbal communication skills for effective async collaboration and stakeholder management., • Self-Management: Proven ability to remain productive and disciplined in a fully remote/home-based environment., • Experience within chilled, frozen, snacking, or convenience food categories., • Existing relationships with buyers in the discount, wholesale, or foodservice channels., • Familiarity with European manufacturing processes and multi-site coordination., • Proximity to South Wales for easier access to the primary manufacturing facility. The UK commercial team operates with the speed and entrepreneurial spirit of a small business, despite being part of a major European food group. The environment is high-velocity and results-oriented, valuing proactive problem-solvers who can navigate complex manufacturing landscapes. Quality standards are rigorous, reflecting the company’s position as a trusted partner for premium private label products.

Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees are at the heart of Version 1. We’ve been awarded: Innovation Partner of the Year Winner 2023 Oracle EMEA Partner Awards, Global Microsoft Modernising Applications Partner of the Year Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our practices and our Digital, Data and Cloud team is preparing for the next phase of expansion. This creates new opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. • UK & Ireland’s premier Oracle, Microsoft & AWS partner, • Market leader in Oracle ERP and Cloud Applications, • Consulting, implementation, and support services, • 3200+ strong, €347m/£302m revenue business, • ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Senior Oracle EPM Cloud (FCCS) Functional Consultant YOU MUST BE SC CLEARED OR ELIGIBLE FOR SC CLEARANCE. TO BE ELIGIBLE YOU MUST HAVE LIVED IN THE UK FOR THE LAST 2 YEARS. Advance Your Career with Version 1 Are you ready to take your Oracle FCCS expertise to the next level? Version 1—the UK & Ireland’s leading Oracle ERP & Cloud partner and Oracle EMEA Innovation Partner of the Year 2023—is looking for an experienced Senior Oracle EPM Cloud (FCCS) Functional Consultant to drive strategic cloud transformations. Why This Role is a Game-Changer • Lead flagship Oracle Financial Consolidation and Close Cloud Service (FCCS) implementations end-to-end: from gathering requirements and design through to configuration, data migrations, integrations, testing, and post-go-live support., • Deliver business-critical consolidation: guide finance stakeholders on eliminations, currency translation, minority interest, and close calendars., • Implement smart automations: use Smart View, Data Management, EPM Automate, REST APIs and build configurable rules and workflows., • Own client relationships: manage expectations, workshop facilitation, status reporting, and quarterly patch updates. What We’re Looking For • A seasoned Financial Consolidation and Close Cloud Service (FCCS) specialist with a minimum of two full lifecycle projects., • Hands-on expertise in consolidation principles, Smart View, Data Management, EPM Automate., • Proven ability to integrate data with ERP/Planning systems and automate close processes., • Strong communicator: you connect with finance teams, lead workshops, and deliver client-ready documentation., • Highly organised, self-motivated, and adept at managing concurrent tasks in a dynamic cloud environment. Bonus skills: Accounting certification, experience with ARCS/EDMCS/Tax Reporting, or migrating from Hyperion HFM to FCCS. Why Join Version 1? • Award-winning workplace: 10 consecutive years as a Great Place to Work winner, • Cutting-edge Oracle partner: crowned EMEA’s Innovation Partner 2023 for delivering breakthrough Cloudbridge solutions, • Unmatched growth & rewards: Pathways mentorship, certification budgets, hybrid working, profit-share, private healthcare, life assurance, pension, enhanced parental leave., • Values-led culture: high trust, empowerment, ESG & CSR initiatives—plus a “We balance growth for our people, customers and business—every quarter” culture SC Clearance – Essential This role mandates SC clearance or eligibility, with a requirement of minimum 2 years UK residency—opening doors to high-security, government-backed Cloud projects. Join a Fast-Growing Practice Be part of Version 1’s rapidly expanding Oracle EPM and Cloud team, delivering impactful projects across finance, public sector, healthcare, and manufacturing — in a consultancy recognised for innovation, culture, and client success. Let’s Take the Next Step If you're an expert in FCCS ready to guide world-class finance transformations and thrive in a values-driven environment— please reach out In essence: Build legacy-grade Oracle FCCS solutions, grow your influence, be rewarded rigorously—and do it all in a top-tier consultancy built on innovation and integrity. Let's elevate enterprise performance—together. Oracle EPM Cloud (FCCS) Functional Consultant Job Description In addition, you will be: • Leading and implementing Oracle Financial Consolidation and Close Cloud Service (FCCS) solutions., • Overseeing requirements definition, design and gap analysis, • Leading application configuration, • Driving forward functional support of technical activities such as data migration and integration, • Leading solution validation workshops, • Overseeing testing support, training delivery, post give live support and other related aspects of functional implementation advice and guidance You will have experience in the following areas: • Strong functional and technical experience with Oracle Financial Consolidation and Close Cloud Service (FCCS) (minimum leading 2 full project cycles preferred), • Manage on-time project delivery and business expectations and ensure internal customer satisfaction, • Understanding of consolidation principles including eliminations, currency translation, and minority interest, • Hands-on experience with Smart View and Data Management, • Ability to design and implement data integration with various source systems, including but not limited to Oracle Fusion and Oracle EPM, • Ability to design data and metadata orchestration, automation, and scheduling, • Hand-on experience with EPM Automate commands (REST APIs knowledge is desirable), • Ability to design and implement consolidation logic and workflows in FCCS, • Ability to implement configurable, on-demand, and insertion rules, • Ability to define and implement close calendars and task manager, • Experience working directly with Finance stakeholders and Group Reporting teams, • Comfortable with Oracle Cloud update cycles and supporting clients through patch testing, • Able to manage multiple tasks across configuration, testing support, and client workshops, • Strong communication skills (both written and verbal), • Providing status and issue reports to the project manager/client on a regular basis, • Organised, self-motivated, and delivery-focused Desirable Experience • Accountancy qualification, • Exposure to other EPM Cloud modules such as ARCS, EDMCS, or Tax Reporting, • Experience migrating from Hyperion HFM to FCCS, • Familiarity with REST API and EPM Automate for integration and automation Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development review A large training budget for accreditations and educational assistance for courses relevant to your role. Version 1 Annual Excellence Awards & our ‘Call-Out’ platform where performance is called out and recognised. Moments that matter & our enhanced maternity & paternity leave policies for life’s journey. Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes. • Quarterly performance-related profit share, • Certified Great Place to Work for 10 years in a row, • Flexible mix of Remote/Hybrid working options, • Pension, Private Healthcare Cover, Life Assurance plus This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK. PLUS, many more exciting benefits… drop us a note to find out more. Please note that you must have the legal right to live and work in the United Kingdom and you must be eligible for Security clearance. To be eligible you need to have lived in the UK for the last 2 years. This is hybrid based with occasional travel to your nearest base office. Ashley Billington, Talent Acquisition – Enterprise Applications (Oracle Cloud - ERP, HCM, EPM) +447840839370 #LI-AB1 #LI-Hybrid We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ London or Remote (UK)| | £42,500 - £50,000 ➕ incentive awards tied to your performance | | As an Anaplan Support Analyst, you will play a pivotal role in driving the success of our Anaplan platform and supporting our broader Centre of Excellence (CoE). Working directly alongside our Lead Solutions Architect, Model Builders, and the FP&A team, you will act as the key engine powering daily operations—managing change requests, facilitating user training, and getting hands-on with model building activities to enhance our financial planning ecosystem. • Implementing Change Requests: Managing, triaging, and delivering end-to-end Change Requests across our Anaplan models to ensure seamless business operations., • Supporting Model Building: Collaborating closely with Lead Solutions Architect and Model Builders to assist in building, testing, and implementing new functionalities and enhancements., • Providing Training & Supporting End Users: Designing and delivering engaging training sessions and documentation to upskill end-users across FP&A and Finance Business Partner teams., • Maintaining & Optimising Models: Maintaining data integrity, managing user access, monitoring model performance, and troubleshooting issues as they arise., • Anaplan Expertise: Hands-on experience supporting and maintaining Anaplan workspaces/models (Anaplan Level 2 Model Builder certification or equivalent is highly desirable)., • Managed Change Requests & Supported Systems: Proven track record handling Change Requests, user support tickets, and system enhancements in a CoE or support structure., • Model Building Skills: Functional understanding of Anaplan model architecture and formula building, with the ability to assist in active model development., • Experience Training Users: Strong communication and facilitation skills, with a passion for training and empowering non-technical users on Anaplan functionality., • An Understanding of Finance: Solid foundational understanding of financial modelling, FP&A principles, or finance workflows., • AI Tooling: Familiarity with AI tools, including the ability to write effective prompts. You should demonstrate curiosity for how AI can be used to improve processes and solve problems more effectively., • Domain Experience: Banking or financial services experience is a bonus, but not essential! We will consider candidates from non-financial industries What’s in it for you £42,500 - £50,000 + incentive awards tied to your performance We're open to distributed working within the UK, with the expectation of working from the London office on occasional basis. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. • Phone call with Recruiter (30 mins), • Technical video interview with Hiring Manager and FP&A Lead (60 mins), • Partnerships interview FP&A team (30 mins) Our average process takes around 3–4 weeks, but we will always work around your availability. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them _. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2026 and 2025 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

Join Easygenerator and help customers unlock the full value of e-learning. Easygenerator is a fast-growing scale-up revolutionizing e-learning with our award-winning authoring tool.

Job title: Customer Retention Agent Salary: £26,436 with uncapped commission 40 hours per week: Monday to Friday 1pm-10pm (Some weekend working required- 1 in 6 weekends, either Saturday or Sunday) About the role: Customer success is the foundation of business success. As this company has been built on retaining customers for long periods of time, when a customer leaves - this company takes it personally. As Customer Retention Agent, you will be responsible for maintaining a low level of customer churn and contacting customers at risk of churn or canceling in a timely manner. This role is Monday to Friday, 1:00pm - 10:00pm (UK time), supporting our US customer base. These hours ensure we're available when our customers need us most. Being a confident negotiator, experienced in account management and comfortable handling difficult conversations, you will be tenacious in your desire to retain customer business. You will also proactively contact customers to improve their experience, and will be the first point of call to deal with cancellations, billing enquiries, customer retention and complaints. Responsibilities. • Retain customers, contributing the company goal of a 1% churn of customer base., • Proactively speak to customers with outstanding debt, to reduce the number of customers owing funds and identifying gaps in process to prevent repeat offenses., • Manage all canceled customers and outbound activity. This includes taking ownership of your personal cancellation queue by contacting all customer cancellations within 24 hours, and seeking to reactivate accounts where possible., • Use Net Promoter Score results from cancellations to address detractor issues., • Be the first escalation point of contact for customer complaints and cancellations, ensuring compliance with terms and conditions and effectively resolving complaints with the Customer Experience Team., • Answering customers' billing and subscription queries., • Maintain a high volume of outbound activity to nurture meaningful relationships with customers, understand customer needs and support business growth., • Ensure all customers understand the value of the company’s products and services., • Deliver against KPIs in key areas of activity and productivity., • Optimize customer experience by effectively utilizing the CRM., • Follow all relevant processes and proactively give feedback to improve them. Why EposNow… Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone. We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Australia. Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customer service teams to support future growth - it’s an exciting time to join us! Benefits: • Casual dress, • Company events, • Company pension, • Employee discount, • On-site parking, • Referral programme Our Interview Process Stage 1 – Initial Conversation- A short telephone conversation with a member of our Talent Team. Stage 2 – Hiring Manager Interview- A face-to-face interview with the Hiring Manager to discuss your experience, skills and suitability for the role. We aim to keep our recruitment process straightforward, engaging and respectful of your time.

About Us: Trusted and loved by 25 million educators, students, and families worldwide, Seesaw is the only elementary learning experience platform, offering a suite of award-winning tools, resources, and curriculum for teachers to deliver joyful, inclusive instruction. Through interactive lessons, digital portfolios, and two-way communication features, Seesaw keeps everyone in the learning loop by providing continuous visibility into the student's learning experience to support and celebrate their learning. Our Mission: Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life. Your Team: CSMs at Seesaw work directly with customers to drive value for educators in a hands-on way. You’ll also collaborate cross functionally with our sales, support, product and engineering, content and finance teams on escalating issues, discovering trends, and more. Your Role: An enterprise CSM at Seesaw owns post-sales relationships with enterprise Seesaw accounts to ensure we are delivering on the value and promise that Seesaw is being used to its fullest potential. Not only should we be delivering on the value throughout the year, but renewing the learning loop success with Seesaw. CSMs at Seesaw understand how to serve and sell into the K-12 education market. Your Responsibilities: • Manage a portfolio of our largest district partnerships, • Own the renewal and expansion process for your portfolio, • Lead consultative meetings with key district stakeholders using data, • Develop strategy for each account, identifying expansion targets and cancellation risks Requirements: • Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion, • A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position, • A background in educational technology is preferred, or a comparable combination of education and professional experience serving the UK, MENA, and other surrounding regions, • Adaptable and skilled at managing change, maintaining strong performance and focus in a dynamic environment, • Ability to travel up to 25% of the time is required for this role, • Must be located and legally authorized to work in the United Kingdom Compensation & Benefits: Our salary ranges are based on paying competitively for our size and industry. Salary is just one part of our total compensation package at Seesaw. Individual pay decisions are based on several factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Seesawers. It is our expectation that the majority of candidates who are offered roles at Seesaw will land well within our salary ranges based on these factors. Seesaw cares about building a diverse and inclusive team to better advocate for the needs of our incredibly diverse K-12 users. We prioritize work-life balance and actually walk the walk — we care a lot about our work, but care more about our employee's well-being. We encourage everyone to work at a sustainable pace and have a flexible vacation policy that people actually use. Seesaw provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religious creed, color, sex, sex stereotype, gender, gender identity/gender expression/transgender, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, or military or veteran status. In addition to federal law requirements, Seesaw complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Seesaw is committed to protecting your personal data. Learn more about the personal information we collect, how we use it, and how to exercise your rights here:_ Our company participates in E-Verify.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Help us transform and bring innovation to Drug Safety and Pharmacovigilance! Veeva is looking for senior system implementation experts with experience with PV Signal detection and analytics to join the Professional Services team and lead implementations of our Vault Safety Signal solution. We want innovative thinkers with deep domain expertise who are ready to challenge the status quo with new technology. As a key member of our Professional Services team, the Senior Consultant – Safety & PV SME will work side-by-side with customers and our manager to implement Vault Safety. In this role, you will drive the overall delivery of Vault Safety, covering the Project Manager and/or Solution Architect role. You will define and drive business processes, drive the project team in delivering the solution, and guide our customers throughout the implementation programs and best practices. There is no work location requirement (remote position) within the EU/UK if a candidate is in close proximity to an airport and able to meet travel requirements. Qualified EU/UK-based candidates are encouraged to apply. \n What You'll Do • Lead life sciences customers in the rapid configuration and implementation of Vault Safety, • Define strategies, business processes, and implementation program(s) for deploying Vault Safety Workbench and Vault Safety Signal across an organization, • Work closely with the Product team and Influence the design and features of our early adopter products, • Provide subject matter expertise on Drug Safety and Pharmacovigilance for customers and project teams, • Project management includes resource planning, leading and motivating a cross-functional team, and project tracking and forecasting, • Primary contact for customer liaising, managing communication between the project team, customer, and internal stakeholders, • Mentor project team and junior consultants, • Represent Safety Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.), • Ensure customer success from beginning to end of the engagement lifecycle, • Assist presales/sales teams in defining scope, cost, and estimations Requirements • 5+ years of life sciences industry experience, with the majority spent in Drug Safety, Pharmacovigilance, Healthcare, or adjacent Safety Industry, • Subject matter expertise in Signal Detection, • Experience implementing, supporting, or administering business/IT operations with safety databases like ARISg (LifeSphere), ARGUS, Empirica, and/or other Pharmacovigilance and/or Signal Detection solutions, • Self-starter and motivated individual with the proven ability to work independently in a dynamic environment, • Proven ability to manage diverse customers and/or stakeholders and ensure project delivery to a high degree of satisfaction, • Ability to quickly understand customer requirements and create corresponding solution designs, • Strong knowledge of Drug Safety and Pharmacovigilance processes and regulations, • Proven experience defining global business processes for safety, • Good understanding of global regulations and related business processes, • Excellent verbal and written communication skills, • Ability to thrive in an ambiguous/start-up environment as the business develops and scales, • Ability to travel upon business requirements., • Qualified candidates must be legally authorized to be employed in the EU. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position, • Fluent in 2nd language: Spanish, French, Italian, or German, • Life Science, computer science, or related degree, • Hands-on implementation experience with safety databases like ARISg or ARGUS, • SaaS/Cloud experience, • Experience in demonstrating software applications in product pre-sales \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

The Opportunity Flosum is looking for a visionary Senior Product Manager who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem. We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first. About Flosum Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards. Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match. We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build. What You Will Own Product Vision & Strategy • Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva., • Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors., • Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for., • Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. AI & Innovation • Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management., • Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary., • Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. Customer & Market Insight • Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management., • Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions., • Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. Execution & Delivery • Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it., • Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination., • Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates. Who You Are We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career. • 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms., • Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem., • Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products., • Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred., • You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable., • Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape., • Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance., • Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day., • Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it. What Will Make You Exceptional in This Role • You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company., • You have worked at the intersection of DevOps and security/compliance in regulated industries., • You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics., • You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce., • You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend. What We Expect in the First 12 Months First 90 Days: Learn and Diagnose • Achieve deep fluency in Flosum's five product lines and their technical architecture., • Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points., • Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win., • Deliver your first product roadmap refresh with clear prioritization rationale. Months 3-6: Ship and Win • Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability., • Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn., • Define the next generation of Flosum's AI capabilities and present a detailed execution plan. Months 6-12: Scale and Lead • Drive measurable improvement in competitive win rates against Copado and Gearset., • Launch at least one net-new product capability that opens a new revenue stream or market segment., • Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement. Why Flosum • Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational., • Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem., • Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate., • AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next., • Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits • Competitive base salary + performance bonus, • Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

Ketch is redefining responsible data use for the AI era.Our Data Permissioning Platform helps companies manage data privacy, consent, and compliance -- while enabling privacy-safe data activation across devices, systems, and third-party applications.Global brands rely on Ketch to support GDPR, CCPA/

Description At Arbor, we’re on a mission to transform the way schools work for the better. We believe in a future of work in schools where being challenged doesn’t mean being burnt out and overworked. Where data guides progress without overwhelming staff. And where everyone working in a school is reminded why they got into education every day. Our MIS and school management tools are already making a difference in over 12,500 schools and trusts. Giving time and power back to staff, turning data into clear, actionable insights, and supporting happier working days. At the heart of our brand is a recognition that the challenges schools face today aren’t just about efficiency, outputs and productivity - but about creating happier working lives for the people who drive education everyday: the staff. We want to make schools more joyful places to work, as well as learn. We are looking for a friendly and engaging Customer Education Specialist to join our Customer Education team and help us provide expert guidance and support to educational institutions in optimising, using, and finding value from Arbor MIS. The remit and focus of the role is to work closely with educational organisations to assess their needs and ensure effective utilisation of the MIS. The breadth of your role includes training and consulting with schools, but also supporting a range of managed services including troubleshooting issues, conducting system audits, and collaborating with stakeholders to drive efficiency and improve educational outcomes. Core responsibilities • Deliver online and in-person training, • Using professional knowledge, design and deliver services to schools, MATs and partners, • Ability to pitch training and consultancy appropriately to users and partners and deliver this in a concise way which is understood by the recipients, allowing a range of users to become confident in their required areas of the system as they start their Arbor Journey., • Having an in-depth understanding of Arbor’s functionality, features, best practice and being able to articulate these to customers to help them get the most out of their use of Arbor., • Delivery of managed services for schools and partners including (but not limited to) setups of new school years, assessments, behaviour, custom reports etc, • Keeping up to date with a fast paced product, including updates, changes to legislation and adapting to new processes as we scale., • To own materials used for training and keep these relevant, • Ability to self-reflect, feeding back to relevant members of the team internally an overview of the session and any outstanding actions to ensure the customer receives a well rounded experience., • Regular travel to national client sites and Arbor offices as needed. Requirements We’re looking for an engaging and communicative Customer Education Specialist. Beyond that, we’d love to see: • Driving licence required, • Relevant background in the education sector. We are looking for people who are familiar with the terminology, processes within a school and can hit the ground running., • Ability to understand and articulate technology to a range of individuals, including non-technical users, • Excellent presentation and communication skills are essential., • Have a positive approach to learning new things, troubleshoot potential issues and help provide solutions, • Experience with Arbor or other Management Information Systems would be desirable, • Friendly, eager to get stuck in and always willing to help, • Good sense of humour and able to inspire others. Benefits The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer: • A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more!, • 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas, • Life Assurance paid out at 3x annual salary, • Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks, • Private Dental Insurance with Bupa, • Salary sacrifice Pension provided by Scottish Widows, • Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay, • 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life!, • Access to services such as Calm and Bippit (financial wellbeing coaching), • All of our roles champion flexible working and we are happy to discuss what this means to you, • Social committees that plan team, office and company wide events to bring people together and celebrate success, • Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc), • Volunteer with a charity of your choice for a day each year, • Phone screen, • 1st stage, • 2nd stage We are committed to a fair and comfortable recruitment process, so if you require any reasonable adjustments during your application or interview process, please reach out to a member of the team at _. Our commitment is also backed by our partnership with Neurodiversity Consultancy, Lexxic who provide us with training, support and advice. Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive - whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds. Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: _ Please note: We are unable to provide visa sponsorship at this time.

Key Account Director Location: London & South Salary: £80,000 – £85,000 basic | £135,000 – £145,000 OTE + Car Allowance + Benefits Lead Strategic Growth. Shape Major Client Partnerships. Drive Real Impact. Are you a high-performing sales leader with a proven track record in soft FM services? Do you thrive on building strategic relationships, winning major contracts, and influencing at senior stakeholder level? We’re an award-winning international provider of commercial cleaning, security and integrated soft services, trusted by some of the world’s largest FM organisations. Following our recognition as “Best Company to Work For” at the European Cleaning & Hygiene Awards 2025, we’re continuing to invest in ambitious people who want to make a genuine impact. This is a standout opportunity for an experienced Key Account Director to join a high-growth, values-driven business and play a pivotal role in expanding and strengthening our Key Account portfolio across London and the South. Why Join Us? Our success is built on five core pillars: • Employee Investment, • Customer Engagement, • ESG Commitment, • Service Excellence, • Innovation We believe exceptional people create exceptional customer experiences — and we give our teams the support, autonomy and platform to succeed. The Opportunity As Key Account Director, you’ll take ownership of a strategic portfolio of high-value accounts, developing long-term partnerships while identifying and securing new business opportunities within and beyond your client base. You’ll work closely with senior decision-makers, lead complex sales cycles, and collaborate across bids, operations and marketing teams to deliver tailored, high-impact solutions. This is a hybrid role with regular presence at client offices across London (typically 1–2 days per week). What You’ll Be Doing Driving Revenue & Growth • Deliver and exceed an annual sales target of £3m+ while maintaining strong profitability, • Build and manage a qualified pipeline exceeding £9m on a rolling three-month basis, • Identify, develop and secure new opportunities across cleaning, security and soft FM services, • Lead negotiations and complex contract discussions through to successful award Building Strategic Relationships • Develop trusted partnerships with stakeholders at every level, • Attend industry networking events, conferences and customer engagement activities, • Conduct site visits and create innovative, commercially competitive service solutions Leading & Influencing • Support and mentor members of the wider sales team, • Contribute to bids, proposals and sales strategy presentations, • Step into leadership responsibilities in the absence of the Sales Director when required Maintaining Excellence • Ensure all opportunities and activity are accurately maintained within Salesforce CRM, • Collaborate closely with bids, proposals and marketing functions to maximise conversion, • Uphold company standards across compliance, H&S, quality and environmental management What We’re Looking For Essential Experience • 3–5+ years’ experience selling soft FM or integrated facilities solutions, • Strong background in new business acquisition at Key Account Manager or Director level, • Proven ability to influence and build relationships with senior stakeholders, • Commercially driven with a strong track record of achieving growth targets, • Excellent communication, presentation and negotiation skills, • Strong Excel and commercial reporting capability Desirable Experience • Experience writing or contributing to winning bids and proposals, • Creative and solution-focused approach to sales strategy The Package • £80,000 – £85,000 basic salary, • £135,000 – £145,000 OTE, • Car or car allowance, • 35 days holiday including bank holidays, • Travel expenses covered, • Flexible and hybrid working, • Career progression within a growing international business Ready to Make Your Mark? This is more than a sales role — it’s an opportunity to shape strategic partnerships, influence business growth, and join a company where your contribution is genuinely valued. If you’re an ambitious, relationship-led sales professional ready for your next challenge, we’d love to hear from you.

Infopro Digital, the B2B group specialising in information and technology, is currently looking for an Account Manager to join our team on a permanent basis at Haynes Group Limited, which sits within Infopro Digital’s Automotive division. Infopro Digital is a global organisation with 4,000 employees of 79 nationalities based in 26 countries, and a turnover of €630 million. Haynes Group are an established Automotive Data Solutions provider. For the last 11 years, the business has consistently exceeded budgets, delivering double‑digit year‑on‑year growth. In 2020, Haynes Group was acquired by Infopro Digital as part of a larger strategic plan to become a global leader within the automotive data market. Haynes Group are looking for an ambitious, experienced Account Manager to join the sales team. It is an exciting time to join the organisation as you will be instrumental in driving new business growth and expansion. The successful candidate will be responsible for developing new business opportunities through the sale of the current UK product range. The position will suit an established professional with a proven record of securing new revenue streams from existing customers. The right candidate will be someone who understands the importance of collaboration, ownership, integrity and excellent customer service. • Responsible for delivering a pure growth model of new business through actively identifying new revenue opportunities within existing customers, • Identifying, visiting and pitching existing customers who have a requirement for additional Infopro Digital products and services, • Managing existing customer relationships, which can span across multiple territories, • Managing existing customer contract renewals, • Creating a structured and efficient sales cycle, • Creating and maintaining a qualified sales pipeline, • Supporting the wider activities of the Haynes Group business in the UK, as directed by the UK Senior Sales Manager, • Data‑savvy individual with a strong understanding of data sales and/or the UK automotive market, • Minimum 2 years’ experience with a proven track record of success in delivering new business from existing customers, • Excellent prospecting, networking, negotiation and closing skills, • Exceptional communication skills, both written and oral (including presentations), • High level of computer literacy, • Outstanding customer relationship skills, • Highly numerate individual with the ability to work with data as a core sales product, • First‑class planning, organisational and administrative skills, • Generous base salary, • Bonus structure based on company and personal performance, • 25 days annual holiday (rising to 30 days), • Birthday day off, • 2 volunteer days, • Life Assurance (4× salary from Day 1 of employment), • Group pension scheme, • Employee Assistance Programme, • Cycle to Work, gym discounts and more, • Health cash plan, • Enhanced family‑friendly policies, • Employee referral scheme, • Wellbeing tools and resources, • Comprehensive product training and ongoing support from the UK Senior Sales Manager and the wider UK commercial team At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment. Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment that promotes the well‑being of our teams. Infopro Digital is a B2B group specialising in information and technology. With a presence in 26 countries, the group has 4,000 employees of 79 nationalities. Infopro Digital connects professional communities. Our brands are leaders across five key economic sectors: construction & public sector, automotive, industry, risk & insurance, and retail. Through our solutions, customers make informed decisions and companies develop their business and sustainable performance.

We’re building the search engine for AI agents. Our API is designed from the ground up to power RAG and real-time reasoning in AI systems. By connecting LLMs to high quality, trustworthy web content, we help developers build agents that are not only intelligent, but also informed. We work with some of the most innovative teams in AI, from small startups shaping the ecosystem to the largest enterprises deploying AI at scale. Whether it’s powering sales assistants, research copilots, or internal knowledge tools, we’re the missing link between LLMs and the real world. As the founding Enterprise Customer Success Manager for EMEA at Tavily, you'll be our first CS hire in the region and play a pivotal role in establishing Tavily's customer success function across Europe. You'll serve as the trusted advisor and bridge between Tavily and our enterprise customers, guiding them through their entire journey — from onboarding and implementation, through ongoing adoption and enablement, to renewal and expansion. You are both a relationship builder and a product expert, ensuring our customers unlock the full power of Tavily's AI-powered search platform. As the first CSM on the ground in EMEA, you'll have the unique opportunity to shape how we serve customers in the region: building the playbook, establishing local best practices, and laying the foundation for the team that will grow around you. You'll partner closely with our global CS, Sales, and Product teams while bringing a regional lens to everything we do. In this role, you will become a strategic partner, engaging with executive sponsors and consulting customers on the development and execution of their AI/agentic roadmap. You'll work closely with architects and technical teams to define how LLMs, intelligent search, and autonomous agents can be integrated into their workflows and long-term strategy. By helping customers design scalable AI adoption plans and navigate the rapidly evolving landscape, you'll position Tavily not only as a product provider, but as a critical driver of their competitive advantage. At the same time, you'll act as the customer's advocate internally, shaping product direction and influencing innovation to ensure Tavily continues to deliver maximum value. You’re welcome to work remotely from the United Kingdom. Your responsibilities will include: • Serve as a trusted partner, guiding customers through onboarding, implementation, and long-term adoption of Tavily’s AI search platform, • Lead onboarding engagements by ensuring smooth integration, connectivity setup, and value realization across customer projects, • Develop and deliver scalable onboarding materials: tutorials, “cookbooks,” best-practice guides, reference implementations, • Proactively monitor customer health, usage metrics, and adoption signals to identify churn risk and expansion opportunities, • Work cross-functionally with Sales, GTM Engineering, and Product to ensure seamless customer journeys, • Be the voice of the customer, synthesizing feedback to influence Tavily’s product roadmap and developer experience improvements, • Shape the future of the post-sale experience at Tavily We expect you to have: • 5+ years in technical, customer-facing roles such as Customer Success, Customer Success Architect, Implementation Consultant, or Renewals Account Manager, preferably in B2B SaaS, • Proven experience working with technical users of developer tools or modern AI/LLM-based platforms. Comfort navigating complex technical conversations with both developers and business stakeholders is required, • Outstanding communication and presentation skills; capable of building rapport across technical and executive audiences, • Strong commercial instincts, with experience managing renewal cycles, forecasting, upsell/cross-sell, and using CRM tools (e.g. HubSpot, Salesforce) for pipeline and customer tracking, • Deep empathy for customer outcomes, and a passion for helping users extract maximum value from our technology, • Self-driven and able to thrive in fast-moving, ambiguous environments while managing multiple priorities with high autonomy It will be an added bonus if you have: • Familiarity with AI/LLM orchestration (e.g. LangChain or similar)

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

This role is both commercial and technical, our Customer Success team is measured on Net Dollar Retention. Develop clear Success & Value Realisation plans, managing champions and aligning stakeholders to deliver business outcomes for the customer. You have significant experience in customer success,

Five Sigma is reinventing the way insurance claims are being handled. We are insurance and tech veterans who believe that efficiency is the name of the game. We build the most advanced data-oriented claims platform in the industry, allowing insurance companies to provide their customers the trust and experience they deserve SUMMARY We’re looking to hire a Project Manager to join our Project Management team, within our Professional Services group. In this role, you will be responsible for launching new customers on Five Sigma SaaS platform, as well as dealing with the onboarding of existing customers. To accomplish that, the Project Manager works with our customers to build out the initial application configuration and review the primary settings and functionality of Five Sigma’s platform and applications. The Five Sigma Project manager is responsible for the overall management of a project throughout its lifecycle ensuring our projects fall within the applicable scope, time, and budget, and occasionally assists during the pre-sale engagement. The Five Sigma Project manager can manage complex projects or smaller programs that require coordination of work between various parties like customer teams, Internal Five Sigma development and product teams, and other third parties that may be involved in a project. The day-to-day of this role includes hosting kick-off calls to coordinate, plan, and measure the implementation of new clients and ensuring the client is on track with their onboarding process. This includes traveling to meet clients, engaging with their external and internal teams, understanding & documenting their business and technical requirements, managing the implementation of the Five Sigma platform, and transitioning the client to the Customer Support & Success team. THE ROLE ● Conduct the project planning activities and manage the execution of large-scale, high-risk, or strategic projects from Initiating to successful go-live on time, scope and budget. ● Evaluate complex situations accurately and identify viable solutions that create successful outcomes for the customer. ● Manage relationships with project stakeholders, keeping them informed of progress and issues, in order to manage expectations on all project requirements and deliverables ● Ensure proper use of methodology, tools, and procedures ● Analyse risk, establish contingency plans and identify trigger events and responsibilities for initiating mitigating action ● Establish trust with clients by learning about their organization, processes, team member, and desired outcomes ● Work with a client’s internal and external teams to understand the operational and technical requirements of the project ● Ensure the timely and successful completion of projects, as well as the transition to the customer support & success team post-production ● Work with the customer to create end-user training and establish support channels for go-live and post-production support ● Plan and manage the project resource allocation with relevant departments within the organization ● Ability to manage multiple projects and clients at one time ● Provide technical, business consulting, and product expertise to customers enabling comprehensive implementations and solutions ● Enable and configure various product features that meet the customer's needs within contractual constraints or identify change requests when needed ● Identify use cases, roles, and other business requirements for each implementation ROLE REQUIREMENTS ● More than 5 years of project management experience in Insurtech large-scale strategic projects - must ● Knowledge of and competency in project management processes including planning tasks, resource allocation, risk management, time management, financial management, quality management, monitoring and reporting, documenting and record keeping ● Strong leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise, and tactful communication with senior executive management, clients, peers, and team members ● Proven ability to manage multiple projects at a time with multiple constituents ● Strong client-facing and internal communication skills ● Strong written and verbal communication skills ● Strong organizational skills including attention to detail and multi-tasking skills ● Experience in writing functional (business & technical) requirements ● Experience in delivering client-focused solutions based on customer needs that fit within the scope of the project and statement of work ● Strong technical background and technical understanding. ● Demonstrated experience leading cross-functional teams within a formalized methodology ● PMP certification and /or other industry and project management certifications are an additional benefit ● Location: Remote UK

Reporting to the Chief Revenue Officer, you will be responsible for ensuring that Ripjar builds, enables and governs best-in-class revenue processes across marketing, sales and customer success. We're looking for a Revenue Operations Manager to help enable our commercial team through a

EverDriven is the nation’s leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation. Since 2006, we’ve helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth. Position Summary: The Account Manager works in collaboration with EverDriven departments, transportation providers, school districts, and parents to ensure safe and timely transport of students within a designated territory. This role focuses on executing programs to improve service quality and productivity, reduce costs, while maintaining the highest standards of customer service. Fluent in Spanish is a plus. Salary Range: $60,000.00-$70,000.00/yr based on experience plus bonus potential Location: This is a remote role, but this account manager will service the Birmingham territory and must live within that area. This role requires regular, pre-planned travel to support customers and Service Providers within assigned accounts and markets. Account Managers are expected to remain responsive during standard business hours to support daily operations, address customer and Service Provider needs, and help resolve time-sensitive issues as they arise, up to five days per week. Responsibilities: • Use effective industry skills and abilities to support our innovative transportation services, • Exercise excellent customer service while identifying and properly escalating potential daily challenges or service deficiencies, • Assist in managing the daily service of accounts in addition to recruiting, vetting and credentialing service providers (third party transportation companies), • Manage and oversee Field Operations to include, but not limited to, new client start-ups, client retention and development along with growing existing accounts, • Responsible for the continuous improvement of a safe, efficient, and effective transportation system, • Liaise between EverDriven and our clients while providing guidance, direction, and feedback, • Maintain a safe and efficient environment for our passengers, contractors, and the non-riding public by managing regulatory and client policies and procedures, • Monitor all local transportation to ensure performance in accordance with terms, conditions and specifications of EverDriven contracts with clients and providers, • Develop and maintain open communication channels with project contractors, community officials, and agency staff, • Cooperate with EverDriven departments to establish and maintain documentation regarding provider information, operations, as well as maintenance and safety inspections, • Understand and follow safety rules established by regulatory bodies and client contracts, • As a part of normal business operations, employees in this role may access and/or modify electronic Protected Health Information (ePHI) in a manner compliant with requirements set forth by the Health Insurance Portability and Accountability Act (HIPAA) Requirements: • Minimum education of a bachelor's degree or equivalent experience, • Experience in transportation and/or operations is a plus, • Strong professional communication and customer service skills, • Ability to effectively work with diverse groups of customers and service providers, • Set priorities wisely, multitask, and dynamically solve problems, • Strong familiarity and comfort level with Microsoft Word, Excel and Outlook., • Valid Driver’s License with a good driving record., • Drug Screen and Background Check is a Condition of Employment, • Daily travel as required Benefits • Medical, Dental, Vision insurance, • Virtual Doctor Visits with $0 Co-Pay, • Life Insurance (company paid), • Short Term Disability Insurance (company paid), • Long-Term Disability Insurance (company paid), • Flexible Time Off (FTO), • Paid Holidays, • Paid Time to Volunteer, • Flex Spending Account (FSA), • 401K Plan (with an awesome employer match!), • Employee Assistance Program, • Employee Discounts Program #LI-Hybrid Equal Opportunity Employer EverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential. Visit our website and learn more about us at _

Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: The Manager of Customer Success Management (CSM) will report to the Director of Customer Success, working collaboratively to achieve company goals and advance customer success initiatives across the Enterprise segments. As a leader within the Customer Success organization, this role will partner closely with cross-functional teams to support and scale the CSM function. The ideal candidate brings strong people management skills, experience operating in high-volume, scaled customer environments, and a focus on driving efficient, data-informed customer engagement, retention, and growth strategies. What you’ll do: Leadership and People Management: • Build, lead, and mentor a team of CSMs supporting Enterprise customers, • Foster a collaborative, high-performance, and customer-centric culture, • Provide coaching, performance management, and career development support, • Drive accountability through clear goals, metrics, and regular feedback Segment Strategy and Execution: • Partner with Customer Success and cross-functional leaders to define segment-specific strategies, • Execute programs tailored to Enterprise customer needs, • Design and operationalize engagement models, • Ensure consistency in customer journeys while adapting for segment nuances Customer Management: • Maintain visibility into adoption, health scores, and engagement metrics across the portfolio, • Guide the team in identifying churn risks and expansion opportunities, • Drive proactive outreach and intervention based on data insights, • Support account reviews and leverage segment-level insights to improve outcomes Client Engagement and Advocacy: • Ensure strong stakeholder relationships across Enterprise accounts, • Deliver consistent value through interactions, • Capture and synthesize customer feedback to inform internal teams, • Act as the voice of the customer to influence product and go-to-market strategy Retention and Growth: • Collaborate with Sales, Product, and Marketing to drive adoption and expansion, • Support renewal strategies and improve retention outcomes across segments, • Leverage data to contribute to accurate forecasting and pipeline visibility, • Identify and scale growth opportunities within the Enterprise base Operational Excellence: • Implement and refine processes that enable scale and efficiency, • Improve team productivity through tooling, automation, and best practices, • Standardize workflows and reporting for consistency and visibility, • Monitor industry trends and evolve engagement strategies accordingly What we're looking for: • 4+ years of experience in Customer Success, Technical Account Management, or related fields, • Prior people management experience with a track record of developing high-performing teams, • Experience supporting Enterprise or high-ARR customer segments, • Experience with high-touch customer success models, • Background in Cybersecurity, DevOps, or a related technical domain preferred, • Strong operational mindset with experience building or optimizing processes, • Proven ability to drive retention and growth in a metrics-driven environment, • Excellent communication and interpersonal skills across diverse audiences, • Bachelor’s degree in a relevant field; advanced degree preferred, • Currently located in the United Kingdom Compensation: up to £150,000 base salary + bonus (depending on experience) If your experience is close but doesn’t fulfill all requirements, please apply. Chainguard is on a mission to build the best team. To achieve our goal, we are focused on hiring “Guardians'' with unique backgrounds, perspectives, and experiences. We live and breathe our company values: • We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better., • We have a bias for intentional action — We prioritize, plan, try things, and fail fast., • We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey., • We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs., • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!)., • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck., • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset., • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with _. ©2026 Chainguard. All Rights Reserved.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. _ as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Overview of the Role As the Manager, Solutions Architecture - UK/I (Pre-Sales) at GitLab, you'll manage a distributed team of Solutions Architects working with customers across the UK and Ireland, with scope to grow into additional countries within the region over time, such as Sweden and the Netherlands. In this player-coach role, you'll guide technical strategy across complex sales motions while also stepping directly into high-impact opportunities to help your team secure technical wins and build customer confidence in GitLab's platform approach. At GitLab, we work at the intersection of technical sales strategy, team development, and operational scale, and you'll help translate customer requirements into clear business outcomes. You'll partner closely with regional go-to-market counterparts and cross-functional teams including Sales, Channel, Marketing, Sales Enablement, Product Management, and the global Solutions Architecture team. In our all-remote environment, you'll help shape how we grow the Solutions Architecture organization across UK/I by building strong operating rhythms, strengthening executive relationships, and creating the conditions for your team to do their best work. This role suits someone who combines technical depth, strong judgment, and a hands-on approach to winning business and scaling teams. Some of the types of projects you'll work on: • Running technical evaluations, executive workshops, demos, and proof-of-concept engagements that help customers map GitLab's DevSecOps platform to their business goals, • Building regional operating practices that improve team execution, strengthen cross-functional alignment, and scale the impact of Solutions Architects across UK/I What you'll do • Manage a team of intermediate and senior Solutions Architects across the UK and Ireland, with scope to expand into other countries within the region such as Sweden and the Netherlands as the team grows, setting clear direction and enabling high-quality execution across UK/I., • Act as a player-coach by partnering directly on strategic opportunities, building executive relationships, and coaching your team through complex sales cycles to help secure the technical win., • Guide regional strategy for technical evaluations, workshops, demonstrations, and proof-of-concept engagements, ensuring customer needs are translated into meaningful technical and business outcomes., • Work cross-functionally with global Solutions Architecture, Sales, Channel, Marketing, Sales Enablement, and Product Management to align on priorities and execute against regional goals., • Manage dotted-line relationships with Channel Solutions Architects and subject matter experts, driving accountability, collaboration, and alignment around common goals., • Maintain strong operational discipline across workload planning, resource allocation, headcount planning, opportunity forecasting, and field execution., • Define and track key performance indicators for the team, communicating progress, risks, and priorities clearly to your team, peers, and senior stakeholders., • Hire, develop, and retain high-performing Solutions Architects while strengthening team capability, encouraging innovation, and building a scalable regional organization for future growth. What you'll bring • Experience managing technical teams in software or technology sales, pre-sales, consulting, or a related environment, with direct exposure to the UK and Ireland; exposure to other European markets such as Sweden or the Netherlands is a plus, given the scope for the role to grow into these countries over time., • Strong background in solution architecture or comparable practical experience, with the ability to relate technical depth to customer business value and apply transferable experience from adjacent domains while learning GitLab and related tools., • Proven success developing, mentoring, and scaling Solutions Architecture practices or similar customer-facing technical organizations in growing businesses., • Strong communication and technical presentation skills, with the ability to engage effectively across cultures and with both technical and business stakeholders., • Demonstrated business acumen and sound judgment, balancing technical excellence with commercial outcomes and regional priorities., • Track record of influencing cross-functional stakeholders and building strong partnerships across Sales, Channel, Marketing, Enablement, Product, and other senior stakeholder groups., • Experience building inclusive, high-performing teams and creating clear, accountable operating practices in a distributed or remote environment., • A genuine curiosity for AI, with a habit of weaving AI tools into your own day-to-day work to move faster and think sharper, and an eye for how that same mindset can be turned outward to deepen and elevate customer engagement., • Ability and willingness to travel in line with business needs and GitLab's travel policy., • We are currently only able to accept applicants based in the UK or Ireland #LI-CM1 About the team The Solutions Architects team at GitLab is an established technical partner for the field, and we help customers and internal teams see the value of GitLab's platform approach during complex engagements. We combine technical credibility, customer confidence, and strong business partnership to enable success across the customer journey. Our work helps turn technical validation into confidence, momentum, and long-term value for prospects, customers, and partners. We also play an important role in linking the field to the rest of GitLab. By working closely with go-to-market and product organizations, we surface customer feedback that informs conversations about product direction, enablement, services, and messaging. As a globally distributed team, we rely on clear communication, consistent ways of working, and thoughtful collaboration to help customers across multiple regions and functions. We are focused on strengthening regional execution, building scalable practices for technical engagement, and helping GitLab grow through consistent, high-quality customer experiences. We're an important team for GitLab's continued growth because we combine team direction, technical expertise, and operational rigor in a way that helps the business scale while staying close to customer needs. How GitLab will support you • _, • _, • _, • _, • _, • _, • _ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. How GitLab Supports Full-Time Employees • _, • _, • _, • _, • _, • _ Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from _ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our _ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also and . If you have a disability or special need that requires , please let us know during the .

Notabene is building infrastructure that’s transforming how money moves in the digital economy. We’re evolving beyond our compliance foundations to enable the next generation of digital financial services between regulated institutions with unprecedented efficiency. With nearly 50 employees across 14 countries and having recently closed our Series B round last November with support from leading investors including Y Combinator, DRW, F-Prime, Jump Capital, Castle Island, and Green Visor Capital, we’re looking for people like you to help shape the future rails of the crypto industry. Location: Remote, within EMEA time zones. The impact you will have: At Notabene, the success of our customers drives everything that we do, and our Customer Success team is at the heart of that. You will own a book of customers across EMEA, from crypto-native exchanges and payment providers through to the financial institutions and fintechs now launching digital asset products. Sales closes the initial deal and hands the customer over at signature. From there they are yours: get them live, get them using the product, renew them and grow them. The commercial conversation sits with you, which means renewals, pricing and upsells are yours to run. You are also a technical point of contact for your customers. These conversations get technical early, and you should be able to sit with a customer's integration team and be useful. Comfort with APIs and the curiosity to work things out yourself matter more here than an engineering background. Within a year you are successful if… Net retention across your book has grown, and you can name the renewals and upsells that did it Your customers are live and using the product, and the ones at risk were identified early You have found and qualified upsell opportunities inside your existing customers, and converted a good number of them Customers come to you first, on their compliance programme and on their commercial relationship with us You can demonstrate real knowledge of our product and of the wider industry What you will be doing: Owning the post-sales journey for your customers: onboarding, adoption, business reviews, renewal and upsell Running your own renewals and upsells, including pricing and the conversation with the economic buyer Guiding customers through their Travel Rule programmes and their stablecoin payment products Working directly with customer integration teams: API documentation, test calls, transaction and webhook data, and a clear diagnosis when something is stuck Monitoring usage, engagement and risk signals, and acting on them with a clear plan well before they become a renewal problem Finding growth inside your existing customers across adjacent teams, entities and products, and working with Sales on the net-new ones Building relationships across compliance, operations and engineering, so the relationship never rests on one contact Bringing customer and competitor insight back to product, sales and marketing Keeping records current in HubSpot Some on-call duty outside office hours What you bring: Based in EMEA, able to cover customers across the region Around 5 years in Customer Success or Account Management at a crypto, fintech or regtech SaaS company, or in another complex technical market, managing your own book of customers Commercial ownership. You have run your own renewals and upsells and negotiated pricing, without passing the deal back to Sales Some technical range. You can work through API documentation, read a request and response, and form a view on why an integration is behaving the way it is Experience across a mix of customers, from mid-market through to enterprise Experience across the full lifecycle, from onboarding through to expansion Exposure to compliance-driven or regulated environments A doer. You own the detail yourself, and you move without waiting for a process to exist Good judgement with people and real interest in solving their problems Comfortable working autonomously and getting stuck in Travel Rule, stablecoin payments or digital asset compliance experience Experience with banks and regulated financial institutions entering digital assets Having built Customer Success processes and playbooks from scratch

Description At Spotted Zebra, we're building something we genuinely believe in: an AI-native end-to-end hiring platform that helps the world's leading organisations find the right people, faster and fairer than ever before. In short, we're making hiring something everyone loves again - both talent teams and candidates alike. We're a multi-award-winning Series A company giving talent leaders the solution they've always needed. Skills science native. AI-amplified. Built by people who've lived and breathed TA and knew there had to be a better way. Spotted Zebra brings Interview Intelligence, Skills Assessments, and AI Interview Agent together in one powerful platform, designed for intelligence and action. One powerful agent and assistant: Spot. Working the way talent teams need it to, always with humans in control. The result is talent teams get the insight to predict who will succeed, the speed to move before competitors, the governance to defend every hiring decision, and the capacity to focus on the human moments that matter most. But our product is only part of the story. Spotted Zebra isn’t just building an AI-native product; we’re building an AI-native company. AI is changing how we build, sell, support customers and make decisions. We use it to move faster, stay closer to customers, reduce unnecessary processes, and give talented people more leverage in their roles. That means joining Spotted Zebra isn’t just a chance to work on the future of hiring. It’s a chance to help shape what the future of work looks like inside a scaling company: compact, ambitious teams using AI to collaborate better, make decisions quickly, and deliver meaningful impact at speed. The FTSE100 and Fortune500 companies trusting us include British Airways, NIQ, Domino's, Lidl, Merlin Entertainments, AWE, United Utilities, and Paramount. We've been named Personnel Today's Talent Acquisition Supplier of the Year 2025, secured gold across multiple industry awards, and were recently named on the UK Top 100 Startups List. But what we’re most proud of is the team. People join Spotted Zebra because the mission is real, the product is genuinely exciting, and the opportunity to shape the future of hiring is huge. What makes it special is the way we work: smart, committed people in compact teams where trust is high, decisions happen quickly, and everyone has the chance to make a visible impact. If that sounds like the kind of place you want to do your best work - read on. Fun fact: A group of zebras is called a dazzle – and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds. Spotted Zebra helps large enterprise customers adopt AI-enabled hiring in a way that is practical, responsible and defensible. As AI becomes more central to hiring, our customers need more than a great product. They need to understand how it works, how it is governed, how risk is managed, and how to secure internal approval to use the capabilities in our product from stakeholders across AI governance, legal, privacy, procurement, HR and the business. We are looking for an AI Governance & Legal Counsel to lead this work, reporting directly to our Co-founder & CCO. This is a blended, customer-facing role. Your predominant focus will be helping our enterprise customers navigate AI and data governance from pre-sales through implementation, with particular responsibility for helping them secure the internal approvals required to deploy Spotted Zebra successfully. Internally, you will help Spotted Zebra build and maintain the documentation, processes, regulatory understanding and product-governance requirements needed to support responsible enterprise AI adoption at scale. Alongside these core responsibilities, you will act as Spotted Zebra’s primary in-house legal counsel. You will review, draft and advise on agreements with customers and suppliers, help the business take pragmatic and commercially sound positions on contractual risk, and support other general legal matters as they arise. This is not a traditional back-office legal role. You will sit within the implementation team, reporting to our Co-founder & CCO, and spend the substantial majority of your time ensuring that AI and data governance does not become a blocker to successful customer deployment. You will work closely with the Implementation Manager, Occupational Psychology Solutions Consultant and Integration Solutions Consultant, as well as our Commercial, Product and Engineering teams. Our ambition is to reduce AI-governance sign-off from the three to four months it can often take today to closer to one to two months. This role will be central to making that possible. For someone excited by the growth of AI governance, this role offers an exceptional development opportunity. You will work at the intersection of AI, regulation, product, occupational psychology and enterprise implementation in one of AI’s most consequential and highly scrutinised applications: hiring and employment. Our ambition is to support you in becoming one of the world’s leading practitioners in applying AI responsibly and practically within high-risk HR contexts. You will own the AI and data governance workstream across customer implementations. Working alongside the Implementation Manager, OP Solutions Consultant and Integration Solutions Consultant, you will identify what each customer needs to achieve internal approval, coordinate the right Spotted Zebra inputs, and make sure the governance process moves forward with clarity and pace. You will support both pre-sales and post-sales. In pre-sales, you will help commercial teams answer customer questions around AI governance, human oversight, automated decision-making, fairness, explainability, bias, data protection and privacy and regulatory readiness. During implementation, you will take a more active role in helping the customer secure internal sign-off and prepare for deployment. A major part of the role will be creating, maintaining and tailoring customer-facing governance documentation. This may include AI governance packs, DPIA support materials, risk assessments, model and product documentation, human oversight explanations, bias-audit evidence, candidate notice wording, FAQs, due-diligence responses and materials that help our buyer present Spotted Zebra confidently to their internal stakeholders. You will also own important internal governance activity. You will help track relevant legislation and regulatory expectations across the regions in which we operate, maintain our jurisdiction-by-obligation matrix, support day-to-day data and privacy protection and automated decision-making governance, keep key documentation up to date, and communicate legal or governance changes that may affect the product, implementation process or customer commitments. You will coordinate external and internal assurance work, including independent bias audits, and maintain core AI governance artefacts, such as: DPIAs, risk assessments, provider documentation, technical files, model cards, risk registers and evidence required for AI management system maturity, including ISO/IEC 42001 readiness. You will also help translate governance requirements into product and process improvements. That could include requirements around consent capture, candidate notices, human review, retention, contestability, audit trails, reporting or customer configuration. You will not be expected to be the technical sign-off owner, but you will need to understand the governance requirement clearly enough to help Product and Engineering act on it. Over time, you will help turn this into a repeatable customer assurance function: building templates, playbooks, standard responses, implementation checklists and governance workflows that make each future customer approval faster and easier than the last. Alongside your primary AI-governance responsibilities, you will act as Spotted Zebra’s primary in-house legal counsel. You will review and, in some limited cases, negotiate customer and supplier agreements, advise the business on contractual risk and other day-to-day legal matters, and engage specialist external counsel where required. Your approach will be pragmatic and commercially minded, helping to protect the business without creating unnecessary barriers to growth. Success means customer governance questions are answered clearly, implementation delays are reduced, buyers feel supported in internal conversations, and Spotted Zebra has a stronger, more repeatable approach to AI governance across pre-sales, implementation and product development. It also means customer and supplier contracts are reviewed efficiently and pragmatically, with clear advice that protects the business without creating unnecessary barriers to growth. Within your first 6-12 months, we would expect you to have improved the quality and consistency of our customer-facing governance materials, helped multiple enterprise customers secure AI and data-governance approval, contributed to reducing approval timelines, created a more scalable internal process for future customer approvals, and established an effective approach to customer and supplier contract review. Requirements • Are a qualified lawyer in the UK or another relevant jurisdiction., • Enjoy working directly with enterprise customers and senior stakeholders., • Can explain legal, regulatory and governance topics clearly and practically., • Are comfortable dealing with AI governance committees, legal teams, privacy teams, procurement, business leaders and product/engineering teams., • Have experience reviewing and negotiating commercial technology or SaaS agreements., • Like writing clear, high-quality documentation., • Enjoy helping customers move through complex internal decision-making., • Can balance governance rigour with commercial pragmatism., • Enjoy creating repeatable processes, templates and playbooks., • Are interested in responsible AI, especially in high-stakes hiring and talent workflows., • Want to help build an important new function inside a fast-growing AI-native company., • Have experience working in a start-up or scaling technology company. Experience in one or more of the following would be valuable: • Supporting enterprise customers through AI-governance, legal, compliance or procurement approval., • Legal, compliance, privacy or data protection., • Enterprise SaaS due diligence or customer assurance., • HR technology, hiring, assessment or occupational psychology., • Regulated software implementation., • Customer-facing consulting or solutions roles., • Drafting policies, DPIAs, risk assessments, governance packs or customer-facing documentation., • Managing specialist external counsel. Benefits Meaningful share options Health insurance Enhanced pension Nursery salary sacrifice scheme ️ 25 days holiday (excluding bank holidays) Remote-first Work from home budget L&D budget Dental cover Eye-care support Co-working space budget Wellbeing allowance ✈️ Travel insurance Electric car scheme Beyond our core benefits, you'll get access to the latest AI-powered tools and technologies, giving you everything you need to do your best work. At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all. We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good. Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission. Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!

Hungry, Humble, Honest, with Heart. The Opportunity Are you a results-driven sales professional with a passion for new logo acquisition and a proven track record in managing the full sales cycle? If so, you'll find an exciting opportunity to join our dynamic team as a Senior Enterprise Account Manager in the Public Sector, where you can leverage your expertise to drive growth, collaborate with cross-functional teams, and make a meaningful impact in the Public Sector, all while enjoying the flexibility of a remote work environment. About the Team The Senior Enterprise Account Manager will join a dynamic team dedicated to driving growth within the Public sector at Nutanix. Based in the UK, the team thrives on a culture of collaboration and innovation, with a shared mission to deliver cutting-edge technology solutions that empower businesses to thrive in an increasingly competitive landscape. The team is driven by a commitment to customer success and new logo acquisition, ensuring that they engage with potential clients and showcase how Nutanix's offerings can solve their business challenges. You will report to the Senior Sales Director, Public Sector who leads with an emphasis on empowerment, fostering a culture of accountability and support. The manager encourages open communication and values team input, cultivating an environment where creativity and collaboration are at the forefront of decision-making. This role offers a remote work setup, providing flexibility for the team while also requiring in-office attendance for key meetings and collaboration activities. The position requires a considerable amount of travel, estimated at 50%, to effectively engage with clients and prospects. The role will involve travelling to meet potential clients, attending industry events, and collaborating with stakeholders across various locations to ensure the success of initiatives within the Public sector market. Your Role • Lead end-to-end sales processes, focusing on acquiring new logo clients in the Public sector., • Collaborate with cross-functional teams, including Marketing and Product Development, to drive sales efforts., • Develop and implement strategic account plans tailored to target specific accounts and capitalize on market opportunities., • Utilise consultative selling techniques to identify client needs and position technology solutions effectively., • Establish and maintain strong relationships with key stakeholders within client organisations., • Monitor industry trends and competitor activities to adapt strategies and maintain market relevance., • Achieve quarterly and annual sales targets, contributing to overall revenue growth for the team., • Provide regular updates and insights to the Senior Sales Director on sales progress and market dynamics. What You Will Bring • Proven experience in managing the full sales cycle, including prospecting and direct engagement., • Strong passion for acquiring new logos with a successful track record of onboarding major clients., • Excellent verbal and written communication skills, including proficiency in presentations., • Ability to collaborate effectively across various functions such as Marketing, Sales Operations, and Product Development., • Experience with target account selling, solution selling, and consultative sales methods., • Aptitude for understanding technology products and solutions and their role in solving business challenges., • Prior experience in the Enterprise sector is advantageous but not mandatory., • Strong interpersonal skills and the ability to work in a remote team environment. Work Arrangement Remote: This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs. --

Enterprise Account Manager Remote UK Do you want to help shape software that affects thousands of lives? Who are we? We are ranked as the UK’s #1 construction specific software player and our mission is simple; to provide market leading end-to-end software solutions to the construction and construction like industries across the entire build life cycle. If you are looking to build an exceptional career with an award-winning company you’ve come to the right place. Our teams are based in the UK, Europe, and India, working on products that are used on a global scale. We have a clear and defined road map to deliver over the next 3 years, which is centred around a large-scale digital transformation as well as continuing our growth and expansion. We embrace diversity and equality and want our employees to be comfortable bringing their whole selves to work. We are committed to building a team with a variety of backgrounds, skills and views. Creating a culture of Equality isn’t just the right thing to do, it improves every aspect of our business. Purpose Responsible for managing, retaining, and significantly growing revenue across Causeway’s most strategically important accounts. Operating at the top tier of our customer base, owning complex, high-value relationships, positioning and closing high-value deals, engaging C-suite and senior decision-makers, and orchestrating internal resources to deliver compelling, joined-up solutions. Success will be measured on protecting and growing significant Annual Recurring Revenue (ARR) through strategic account planning, executive engagement, and identifying and closing major expansion opportunities. Drawing on deep knowledge of the built environment to position Causeway as an indispensable partner for our most valued customers. Key Responsibilities Sales • Deliver GRR targets through timely renewals and churn reduction., • Drive ARR growth by identifying, qualifying, and closing up-sell and cross-sell opportunities in existing accounts., • Create and manage account plans aligned to customer objectives and revenue growth., • Build trusted C-suite and senior stakeholder relationships to deepen account coverage across enterprise customers., • Run regular business reviews to assess value, uncover needs, and position Causeway as a growth partner., • Lead QBRs for assigned customers, ensuring the right cadence, content, representation, and alignment to account goals., • Partner with Customer Experience to drive adoption, ROI, and customer satisfaction., • Lead and coordinate Marketing, Pre-Sales, Product, and Customer Experience efforts to drive expansion, strong proposals, and continuous improvement through customer feedback., • Prepare high-quality RFP, RFI, and tender responses for up-sell opportunities., • Use MEDDPICC and digital sales tools to qualify growth opportunities consistently and accurately., • Keep CRM records current, accurate, and accountable across all customer interactions., • Produce accurate renewal and up-sell forecasts to support planning and performance tracking., • Represent Causeway at industry events, webinars, and roundtables to build relationships and market awareness., • Deliver strong KPIs across meeting cadence, CRM hygiene, pipeline generation, opportunity progression, and account health., • Own your development through industry insight, internal training, and leveraging agentic AI tools. Operational Management • Coordinate daily activities to ensure the team is aligned with operational priorities and targets., • Manage the distribution of tasks and workload to maintain consistent delivery and high performance., • Collaborate with the Sales Manager to align team activities with broader business goals and sales initiatives., • Support continuous improvement by sharing and applying best practice, identifying process bottlenecks, and implementing changes that enhance agility and effectiveness across sales and account management. Key Skills, Experience and Qualifications Essential Skills • Proven experience managing and growing revenue from existing accounts in a platform, SaaS, or technology business., • Strong track record in achieving revenue retention and up-sell targets., • Ability to build and sustain relationships with senior stakeholders and cross-functional teams., • Proficient in identifying customer objectives and aligning solutions to deliver measurable value., • Skilled in negotiating renewals and up-sell agreements, including navigating complex commercial discussions., • Strong verbal and written communication skills, including previous experience in RFI/RFP/tender responses., • Confident in using CRM systems and digital tools to manage pipeline, forecast accurately, and drive efficiency., • Ability to work to a personal target, being autonomous, proactive, and managing time effectively to maximise effectiveness across your solution group., • Collaborative mindset with the ability to contribute to team-wide strategies and continuous improvement. Desirable Skills and Qualifications • Relevant built environment industry or digital transformation experience., • Degree-level, diploma, or equivalent education preferred. What you get from us: If you're looking to build an exceptional career with an award-winning company you’ve come to the right place. We believe everyone at Causeway has a vital role to play in our success. Causeway is fuelled by curiosity and is a place for people who beam with positivity and burn with ambition. Our team is everything, so we’ll take good care of you. In fact, we give well-being the same priority as our other business goals. We’re strong advocates of work-life balance, offering hybrid working alongside the opportunity to work from modern, collaborative offices. Our Values We are United. As part of a team, we’re better together. We are Agile. Be the change, we’re on a journey. We are Trusted. Do the right thing, we own this. We are Driven. Get stuck in, we make it happen. Benefits As a leader in employee engagement and people management, there are fantastic benefits and rewards at Causeway. We strive, year on year, to achieve recognition as an award-winning workplace that our employees love. We’ve selected just a few of the many benefits available below to show you how we take care of our Causeway stars. 25 days annual leave + public holidays, increasing with length of service. 4% matched pension. Income protection and life assurance. Access to our award-winning benefits platform. We take mental health seriously and have a dedicated EAP available 24/7. £100 allowance towards a fitness club. Dell discounts. Private Medical Insurance. Paid study leave + volunteering days. Car Scheme. Like all responsible companies Causeway is aware of the need to recognise the importance of protecting our environment and addressing the climate emergency. Causeway is a carbon neutral company and we offset our calculated carbon footprint. However, we recognise that offsetting is not a permanent solution, so we set environmental objectives to reduce our footprint year-on-year.

About Barhale Who are Barhale? Barhale is a business founded on family values, having been established by our Chairman, Dennis Curran, in 1980. We are one of the largest privately owned civil engineering and infrastructure specialists in the UK, with over 40 years of experience in providing design, civil engineering and maintenance services working across multiple sectors, including: • Water, • Transport, • Built environment, • Energy We operate as a tier one partner for blue chip, regulated and private clients, working as part of large frameworks, joint ventures and alliances, as well as on individual standalone projects, developing long-term relationships based on delivering to the Barhale values which have been integral to our business since their inception in 1985. Our direct delivery model is at the core of everything we do, as we believe that people are our greatest asset. Therefore, we robustly source, train and retain all our own frontline delivery teams as well as management and support services. We employ over 1,200 employees nationwide. We possess a range of specialist skills to support our civil engineering and infrastructure activities, including: • Tunnelling, • MEICA, • Temporary and permanent design, • Steel-fabrication, • Signs (design and fabrication), • Health & safety equipment and products, including PPE Company Website: https://www.barhale.co.uk/ Company Showcase Video: https://youtu.be/uf_RG5xgM8M Why join Barhale? • As Gold Investors in People, we are committed to a high standard of people practices, creating an inclusive environment and ensuring cultural alignment to business strategy, ethos and philosophies., • Job security, long-term secured work through various frameworks and large infrastructure schemes, • A broad range of civil engineering, mechanical and electrical schemes across some of the UKs largest infrastructure projects and clients, • Strong career progression as demonstrated by our track record in promoting from within, as we believe this is a key driver of our success Site Agent/Manager The Role The Site Agent will be responsible for managing the construction site to achieve the required project delivery in line with customers objectives, while maintaining standards of health and safety, quality, environmental impact, and cost control. You will be responsible for delivering various projects to the specified quality, within the required programme, and with maximum commercial performance. The successful candidate will work closely with the Contracts Manager/Project Manager, engineers, and quantity surveyors to ensure that projects are completed in a safe manner whilst customer requirements and expectations are always maintained or exceeded. Key Responsibilities Site Management • Overall responsibility for the successful delivery of various projects in the Civils and Water sectors, • Deliver the work to the specified quality without defects, • When required, lead a team of Sub Agents, Engineers, and Foremen to deliver the work safely without environmental incidents, and to the specified quality., • Ensure production and implementation of Project Plans, RAMS, and ITP as well as Waste Management Plans, when specified, in line with Company procedures, • Ensure the commercial performance of the contract is maximised, • Produce and manage the project construction programme as well as produce a 2-week look-ahead., • Produce procurement schedules and liaise with the procurement department to ensure sites have adequate resources to complete the tasks Client interface • Undertake an ambassadorial role representing the business to customers, the public and official bodies, • Deliver product to customer requirements and satisfaction Cost control • Populate and manage the Barhale cost plan for the project, • Maximise project value, • Ensure detailed site diaries/records are completed, • Maintain commercial tension to drive out cost and challenge the status quo, • Endeavour to spot and highlight value engineering opportunities Reporting • Produce good quality, accurate monthly reports internally and for the Client, • Chair weekly site meetings in line with Company procedures Essential: • Experience of working within Civil Engineering and as a Site Agent for a contractor, delivering projects in a highly regulated environment, • Working knowledge of contract conditions, CDM regulations, Design Management, Programme and Risk Management and cost control, including forecasting, actual cost, and value reporting, • Good knowledge of specifications and testing regimes relevant to general civil engineering, • Degree/HNC in Civil Engineering, or equivalent, • CSCS Mandatory, • IOSH Managing Safely or SMSTS, • Temporary Works Coordinator, • Confined space training, • Excellent communication, people, and team management skills, • Ability to challenge designs and resolve problems to a conclusion Desireable: • CEng MICE, or equivalent, • Knowledge of Primavera P6 software, • Understanding of JCT and NEC forms of contract Caring and investing in you Our values have been embedded at Barhale for over 40 years, and they are our guiding principles regarding how we care and invest in people. Our values are our commitment to being a people-centric company. As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. • Competitive salary, • Company Pension, • Life Assurance, • Private Medical, • 25 days of annual leave in addition to 8 public bank holidays and loyalty days, • 8 hours volunteering, • Employee Assistance Programme to support your mental, physiological and financial wellbeing, • Flexible benefits via salary sacrifice, • Company car/green car scheme/car allowance/Van (dependent on position), • Leadership & management training and coaching, • Regular line management engagement and appraisal to support your career progression, • Development supported by internal and externally delivered training, • Continuous service awards Would you like to know more? Please contact our Recruitment team via JBRP1_UKTJ

Job Description We are looking for a Mobile Seed Plant Operator to join the Frontier team, based at Lutton, Peterborough, on a permanent, full-time basis. You will be responsible for driving to farms and processing farm-saved seed, checking quality of the seed, taking samples and maintaining mobile machinery always ensuring the site/machinery is clean and tidy and health and safety processes are always adhered to. Alongside this we are looking for someone to support the workshop fabrication team with the in-house manufacture of our bespoke mobile seed processors. The Benefits • Competitive salary, • 25 days holiday per calendar year with option to purchase up to 5 more days (subject to meeting eligibility requirements), • Dedicated Learning & Development team to support you and your career, • Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total), • Increased Maternity, Paternity & Adoption leave benefits for eligible employees, • Life Assurance scheme and pension plan with employer contributions of up to 7%, • Up to two days paid volunteer leave per year (only applicable to permanent employees), • The opportunity to join our employee network groups including LGBTQ+, Menopause wellbeing, Neurodiversity and Womens network groups., • Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers About You • Full UK driving licence required (HGV Class 2 would be an advantage but full training will be given to the successful candidate), • Previous Agricultural, Mechanical or grain handling experience would be an advantage, but full training will be provided for the successful candidate (PA1 & PA11 - Seed Treatment Handling & Application), • Excellent communication skills and the ability to build effective working relationships both internally and externally, • Highly organised with the ability to plan and prioritise effectively Your Role As a Mobile Seed Plant Operator your role will involve: • Running the mobile seed plant to clean and treat various products, • Servicing the mobile seed plant to the required standards, • Supervising support staff whilst operating on the customers premises, • Assisting the Site Manager to carry out regular safety checks, • Organising the loading of chemical and bag requirements on to vehicles, as per customer orders, • Delivery of Crop Protection products during periods of the year We encourage candidates to submit their applications as early as possible and not to wait until the published closing date as applications will be reviewed and interviews may be booked in before that date. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process. Additional Information About Us Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion.With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success. Our business approach is underpinned by our core values Integrity, Customer First and Expertise or ICE. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values. Commitment to Diversity and Inclusion We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds. We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals. We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies. JBRP1_UKTJ

General Manager | Hospitality - Brand new site Belfast City Salary: £35,000 - £40,000 + Generous Bonus Are you a passionate leader with a flair for creating exceptional customer experiences? Zachary Daniels is searching for an enthusiastic and dynamic General Manager to join an exciting restaurant in Belfast With a competitive salary of up to £40,000 and an attractive bonus structure, this is a fantastic opportunity to take your career to the next level! As the General Manager, you will be at the heart of a vibrant, customer-focused business, leading by example and driving a positive, high-energy environment. With big expansion plans on the horizon for 2026, there has never been a better time to be part of this industry leader. Bring your energy, passion, and leadership skills, and make an impact from day one! Why You Should Apply: Career Growth - Be part of an expanding company with plenty of room for progression. Fun and Supportive Environment - Join a team that values energy, creativity, and strong leadership. Generous Salary & Benefits - Competitive pay plus performance-driven bonuses. What You'll Be Doing: Elevate Customer Experience - Ensure every guest enjoys an outstanding dining experience. Drive Performance - Lead the charge in boosting sales and maintaining profitability. Develop Your Team - Mentor, train, and inspire your team to reach new heights. Maintain High Standards - Uphold company and brand values, ensuring health and safety compliance. Achieve KPIs - Lead your team towards hitting key performance indicators and contributing to overall success. Stay Ahead of the Curve - Keep up with industry trends and competitor activity to keep your location ahead of the game. Who We're Looking For: Experienced Leader - A track record of success in fast-paced environments with a hands-on leadership approach. Customer-Centric - Passionate about delivering exceptional service and exceeding guest expectations. Driven and Results-Focused - Motivated by targets and committed to achieving top performance. Self-Starter with a Positive Attitude - You thrive in a fast-moving environment and bring a 'can-do' attitude to everything you do. Team Player - You inspire your team and enjoy building a positive, collaborative culture. If you're ready to bring your leadership skills to a dynamic new company with incredible growth potential, we want to hear from you! Apply now with your up-to-date CV, and take the next step in your hospitality career. Zachary Daniels can only consider candidates with prior management experience. BH35688 TPBN1_UKTJ

An Export Sales Manager is sought to join a global leader in assistive listening technology based in Newark-on-Trent, Nottinghamshire, contributing to the growth and development of international sales activity across Europe, Middle East, Africa, and Asia-Pacific regions. The Export Sales Manager, Newark-on-Trent, Nottinghamshire, will be expected to lead territory growth strategies, manage international distributor networks, and drive new business development across multiple technical B2B markets. You will work closely with senior commercial leadership, international partners, and cross-functional teams to support continued business expansion and long-term revenue growth. Responsibilities include: • Develop and deliver multi-year growth plans aligned to company strategy and regional objectives., • Define and execute go-to-market strategies for new and developing international territories., • Drive international sales growth through distributors, partners, and direct customer engagement., • Manage and develop relationships with international distributors, partners, and key end customers., • Support distributors through product training, sales tools, pricing support, and technical guidance., • Maintain accurate sales forecasting, CRM reporting, and pipeline visibility., • Lead and support international sales team members and regional partners., • Collaborate with Marketing, Product Management, Operations, Compliance, and Customer Success teams., • Represent the business at international trade shows, exhibitions, and customer meetings., • Deliver product and solution presentations to customers, distributors, and stakeholders., • Support strategic market expansion activities and regional growth initiatives. Key skills & experience: • Bachelor's degree in Business, Marketing, or related field, or equivalent commercial experience., • Experience within export sales, international sales, or technical B2B business development roles., • Proven experience selling into international markets including Europe, Middle East, and Asia-Pacific., • Strong experience managing distribution and partner sales channels., • Experience defining and executing territory-level go-to-market strategies., • Commercially focused with experience owning revenue and margin targets., • Strong strategic thinking, negotiation, and relationship-building skills., • Proficiency with CRM systems such as Microsoft Dynamics and Microsoft Office tools including Excel., • Excellent communication and stakeholder management skills., • Comfortable working autonomously while managing international relationships and travel commitments. How to apply: Apply now for the Export Sales Manager role in Newark-on-Trent, Nottinghamshire. Send your CV to or call Adam on 01582 878821. JBRP1_UKTJ