Customer success manager jobs in BathCrear alertas

Citrus Recruit are excited to be recruiting for a Renewals Account Manager for a rapidly growing software company in Bath. As a Renewals Account Manager/Senior Renewals Account Manager, you will play a crucial role in renewing, upgrading, and extending customer contracts. This is a hybrid role, where you will be expected to be in the Bath office 2 days per week. This company offer excellent growth opportunities and progression. Responsibilities & day to day duties As a Renewals Account Manager you will be responsible for: • Ensure timely renewals within a four-month window, including holding handover and renewal meetings. Send professional, high-quality renewal proposals and identify upsell opportunities., • Deliver renewal and revenue targets on a monthly basic, • Maintain accurate records through CRM applications and deliver timely weekly reports., • Successfully handover renewed customers back to the Customer Success team., • Forecast pipeline and report back to senior team. Skills & experience required., • Account Management or Renewals experience, within software desirable, • Exceptional communication skills, both oral and written, organisational prowess, and emotional intelligence., • Self-motivated, inquisitive, and performance-driven with a positive attitude., • Comfortable with MS Office su...

We are on the hunt for an experienced sales controller to join our team. At Gran Luchito, you will play a key role in shaping and growing one of the UK’s most exciting challenger food brands. Responsible for driving commercial strategy and revenue growth across key retail accounts. You will drive the brand’s market share within the Mexican and World Foods category, ensuring the business remains competitive, profitable, and ambitious in its growth targets. Full Time 40hrs a week - home based with some travel required. Salary available on request (see bottom of list for full list of benefits) To apply please send your CV and a covering letter to: About Gran Luchito Gran Luchito is on a mission to bring the very best of Mexican food to the world. Trading since 2012, we have a range of over 20 Mexican products that we sell to Tesco, Sainsbury's, Waitrose, Ocado, Booths, Whole Foods Market and export to several markets around the world, including Sweden, and Australia. We work with manufacturing partners in Mexico, Europe and the United Kingdom. We are a small global remote working team with team members in the UK, Italy and South Africa. Our Mission To become the world’s most loved authentic Mexican food brand by looking after our customers, people and planet. We are proud to be a certified B Corp and a member of 1% for the planet. About You To succeed in the role the right candidate will be an experienced sales manager, preferably with experience working and managing accounts of Major UK Supermarkets and a self starter ready to make a significant impact on the Gran Luchito business. You will naturally capture the distinctiveness of the Gran Luchito 'Great Little Fighter' brand, and lead the sales team whilst embodying our core values of being nimble, authentic, progressive, and inclusive. Your Key Responsibilities: • Lead the grocery Sales Team, • Manage key UK retail accounts such as Waitrose and Tesco, • Work closely with the Head of Marketing to implement the UK strategy., • Bring in new business, • Creating and implement annual JBPs for customers., • Managing P&L of accounts within budget., • Effective internal and external communication of performance, recommending specific actions where the business looks to consolidate areas of strength as well as rectify underperformance., • Bringing Gran Luchito to life in store! What we are looking for: • A highly experienced FMCG professional with 5+ years of proven success working with major UK supermarkets., • Full UK driving licence (not essential - but ability to travel around the UK where required)., • Entrepreneurial and collaborative team player with excellent communication skills., • Strong understanding of sales strategies and ability to hit KPIs., • Excellent customer relationship management., • Good understanding of IT systems relevant to the role., • Data-driven with strong analytical skills to measure, forecast and optimise sales performance., • IT Literate with advanced user ability on Google Sheets/Excel & Google Slides/Powerpoint., • A passion for selling and comfortable negotiating with buyers., • Excellent attention to detail., • Excellent analytical skills., • Ability to effectively work remotely in a dynamic, fast-paced start-up environment, with excellent project management skills, comfortable juggling multiple projects., • Passionate about food, cooking and Mexican cuisine is a plus! Additional Requirements: • Must be an English speaker., • Applicants must be eligible to work in the UK., • Effectively work remotely in a dynamic, fast-paced start-up environment., • Full-time: 40 hours/week, • UK, must be able to regularly commute to work events, meetings within M25 and travel internationally if required. How we Work At Gran Luchito, we believe great things happen when different voices come together. We're building a workplace where everyone feels included, supported and excited to do their best — no matter who you are or where you’re from. We believe in a workplace that works for you. Adjusted hours, part-time roles, flexible working - we want to support what balance looks like for you. We know that thriving at work often means having the space to manage life beyond it. Interested? If you're excited about a role with us but don’t meet every single requirement — we still encourage you to apply. We’re looking for potential, passion, and people who care about what they do. Benefits include * • Salary on request, • 25 holidays plus standard 8 UK Bank holidays, • Annual performance bonus of up to 20% of base salary., • If you birthday falls on a work day - take a half day on us, • Work Place Pension, • Bupa health and dental insurance, • Death in Service Insurance, • you will become eligible for some of these benefits after your probation period. Please check our handbook for a full list of benefits and details..

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have

We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across Europe. They will also have a dotted-line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. Custome

We are seeking a customer facing, focussed and analytical Customer Success Manager. Customer-obsessed: Acts as the voice of the customer internally, advocates for long-term success. Act as the bridge between Sales and Customer Success, ensuring smooth handovers, alignment on customer needs, and coor

We're looking for a passionate and dedicated Customer Success Manager to join our team. Product marketing, sales enablement, product-led growth, AI, customer success, CMOs; you name it, we’re home to thriving communities for them all. Proven experience in a B2B customer success (1-2 years dependin

Customer Success Manager (Technical), UK. Customer Success & Solutions Manager – EMEA. Customer Success & Solutions Manager – EMEA.

Create scalable success motions: Playbooks, health scoring, onboarding templates, and self-serve enablement that makes every customer easier to support than the last. The customer success motion becomes more efficient and scalable over time. You’re a builder of leverage: You turn repeated customer

We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat

A dynamic software company in Greater London is seeking an experienced Customer Success Manager to partner with customers and ensure their success throughout the entire lifecycle. The ideal candidate must have a strong background in customer success and project management, preferably within a SaaS e

Customer Feedback: Gathering customer feedback and insights to drive product improvements. Customer Success or Account Management role. A customer‑focused mindset, putting customer experience first in every action you take.

An innovative startup in the renewable energy sector is seeking a Customer Success Manager to drive value for clients and help them achieve their climate ambitions. This role involves creating customer success plans, addressing challenges proactively, and collaborating with sales and product teams.

Birdeye is looking for experienced Customer Success Managers to manage and grow our enterprise and mid-market client base. As a Customer Success Manager, you will use a combination of tools to help get new Birdeye users started, learn about their business and online reputation needs, and ensure that

A leading software company located in Greater London is seeking an EMEA Customer Success Manager to strengthen relationships with accounts across Europe, the Middle East, and Africa. The ideal candidate will have over 4 years in customer-facing support, particularly in the Legal Data Intelligence in

We are looking for a Customer Success Manager to help secure the long‑term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. Customer Success Manager (French/Italian speaker). Customer Success Manager (French/Italian spea

Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption. Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. You have a proven track record of effective

The Customer Success Manager supports accounts that are of strategic importance to PitchBook and works with a team to complete all account‑related requests and activities. A contagious positivity, insatiable curiosity, and people‑first attitude are the winning traits of our most successful Accou

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Get notified about new Customer Success Manager jobs

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Following go‑live your prima

A cutting-edge technology firm in Greater London seeks a Customer Success Manager to drive customer outcomes and renewals. The successful candidate will manage the customer lifecycle, lead strategic reviews, and act as a product expert. This is a unique opportunity to be part of a passionate team fo

A leading social impact company in London is seeking a Customer Success Manager to drive growth and build relationships with local councils and social care providers.

We are looking for a Customer Success Manager (CSM) to own and grow relationships with our customers across EMEA and North America. You’ll help define and scale how Customer Success operates as the company grows. Own the post‑sale customer lifecycle, including onboarding, adoption, and long‑te

Customer Success Manager (CSM) (English, Italian and French speaking). The Customer Success Manager (CSM) is the trusted guide for our clients post‑sale. Join to apply for the Customer Success Manager (CSM) role at Phyron AI.

A leading software company in London is seeking a Customer Success Manager to enhance customer satisfaction and drive loyalty.

Your Role in Action**Drive Customer Success Act as the voice of the customer within the company, providing feedback and insights to foster a culture of customer success Your SkillsExpertise managing accounts in a customer-facing role Experience in the software technology sector Ability to ad

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organisations. Customer Success Manager, Commerce Cloud / E-Commerce Space. Customer Success Manager, Commerce Cloud / E-Commerce Space.

A recruitment agency is seeking a Customer Success Manager to join a team in Newbury. Ideal candidates will have prior experience in account management or customer service, strong communication skills, and a proactive approach to customer engagement. This full-time position requires office presence

Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success. Customer Success Managers (CSMs) are responsible for the relationship between ON24 and elite clients. Collaborate closely with product management, R&D, marketing and

As a trusted advisor to our customers, you’ll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensuring long-term success. Customer Success Manager managing enterprise accounts. Enterprise Customer Success Manager London.

As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally

Senior Customer Success Manager. Customer Success at Curvestone. You will work closely with our Head of Customer Success to deliver measurable ROI for clients and ensure that Curvestone AI becomes deeply embedded in their critical workflows.

A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings. The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills.

As a Customer Success Manager, you will build strong relationships with customers, foster successful product adoption and assist in identifying new project opportunities. Technical degree with at least 3+ years of experience in a post-sales, customer facing role such as customer success, field appli

The Customer Success Manager (CSM) is the trusted guide for our clients post-sale. Customer Success Manager (CSM). Customer Success, Account Management or Client Services role within a SaaS or tech environment.

We are looking for a Customer Success Manager who will partner with our client in the SaaS Ecommerce space and ensure the long-term success of our clients in the UK. Customer Success Manager - Ecommerce, Logistics, SaaS - London - £55K. The Customer Success Manager will be responsible for developin

You will create a consistent, premium onboarding and service journey for all customer types, supported by a refreshed Customer Playbook that aligns expectations across commercial, operations and quality teams. This is a newly created role within the Pharmaceutical Operations Unit, designed to build,

A CSM at Antavo is the champion of our customers, they are responsible for providing the support required to our customers to make the most of Antavo’s products & services so that Antavo can drive commercial success from the relationships with our customers. Escalation Point: Working with Customer

We are looking for a Principal Customer Success Manager to join our Customer Experience team. Motivated to drive outcomes for your customers, you see Customer success as your own. Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to deri

The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and think creatively about strategies to nurture and expand our reach within our customer base. Duties include establishing and maintaining positive customer relationships; devising,

A dynamic software company is seeking an experienced Customer Success Manager to drive adoption and satisfaction across its enterprise customer base in Greater London. The ideal candidate has a strong background in Customer Success or Account Management, excellent communication skills, and the abili

To help us move faster and smarter, we’re looking for a Customer Success Manager to manage end‑to‑end relationships with some of the UK and Europe’s leading retail and e‑commerce brands, becoming their go‑to contact for all things Claimit. Track performance and KPIs for each account, ide

As the Customer Success Manager you'll prioritise the needs and satisfaction of their customers. Job Title: Customer Success Manager. Proven experience as a Customer Success Manager.

Act as the voice of the customer, advocating the customer’s point of view and provide detailed internal feedback to cross‑functional teams regarding how DroneDeploy can better serve our customers, improve their experience, and better the customers’ outcomes with our services. Customer Success

A progressive technology company in Greater London is seeking a motivated Customer Success Manager to join their new and evolving sales team. The ideal candidate will have a minimum of 3 years in customer service, demonstrate strong communication skills, and thrive in a fast-paced setting.

A fast-growing tech company in London is seeking a Customer Success Manager to build relationships with clients and manage communications. The ideal candidate has 3-5 years in SaaS customer management, is detail-oriented, and is adaptable to fast-paced environments.