Customer success manager jobs in SouthallCreate job alerts

We are recruiting a Maintenance Manager for our Richmond based client. Working closely with the Managing Director and Operations Director your day-to-day activities will include managing engineers and to provide support for the Project Managers and Managing Director. Supporting projects and duties as required, providing outstanding customer satisfaction through efficient delivery of service, conscientious and effective management of sometimes conflicting priorities to ensure that time is used effectively. PERSON SPECIFICATION Competencies/ behaviours 1) People Management – Expertise in directly leading, managing, controlling, motivating, recruiting and disciplining a team of field-based engineers. 2) Technical Expertise – The ability to provide technical guidance and support to field engineers in maintenance, fault diagnosis and repair of air conditioning equipment. 3) Commercial Acumen - The ability to understand the drivers of financial performance and incorporate this knowledge into daily activity. 4. Customer Focus – Having a passion for good service and the ability to act upon own initiative to find solutions that meet customer requirements, personally owning customer issues and overcoming internal barriers 5) Team Working - The ability to inspire individuals to work together and utilise all the strengths within the team to overcome individual weaknesses 6) Drive and resilience - The ability to maintain focus on key objectives regardless of organisational or operational diversions 7) Time Management - The ability to manage own time to ensure all key objectives are achieved within defined timescales and conflicts are identified and raised appropriately Skills, Experience and Knowledge. Essential: 1) Have experience of fixed price contracts with good appreciation of commercial aspects. 2) Strong interpersonal skills, communication skills and a good team player 3) Be technically strong, client focused and proactive., 5. Success in remotely managing technical teams and maintenance and repair operations 5) Strong organizing, administration and communication skills 6) Experience of data analysis and management information creation. 7) Literate, numerate and IT competent (keyboard, data input and interpretation, Word, email and internet, Excel,) 8) Full UK Driving License

Are you an experienced and dynamic leader with a passion for hospitality and luxury service? Do you have a proven track record of managing and elevating high-end properties? Do you take pride in customer satisfaction, and can you find solutions and think on your feet? Do you have excellent experience in operations management, coupled with a strong commercial acumen? My client is looking for an exceptional General Manager to lead their prestigious luxury lodge retreat in the heart of North Yorkshire. Role in a nutshell As General Manager, you will be the driving force behind all operations, ensuring the highest standards of service, quality, and guest experience. You will lead a talented and dedicated team, manage day-to-day operations, and oversee the delivery of exceptional guest experiences. This is a hands-on role that requires a deep understanding of luxury hospitality, business acumen, and a passion for creating unforgettable memories for our guests. Key Responsibilities: • To lead from the front and contribute to site success through good commerciality and a proactive approach., • To ensure all accommodation is maintained to an excellent condition and that housekeeping standards are always exemplary., • To adopt Planned, Preventative Maintenance techniques to preserve the longevity of the company's product quality and associated guest experience., • To gain full knowledge and maintain all operational systems and services including Health & Safety practices as well as gas, water, supply etc., • To monitor and be accountable for the site ledger/finances, including outstanding debt and if issued, the responsible use of company credit card., • Ensure that all Guests and Visitors receive amazing service and standards at all key points in their visitor journey., • To create and conduct local marketing initiatives, effectively maintaining any assigned budgets while increasing the company's overall profit, • To maintain good and clear communication between the site and Head Office., • To assist Senior Management to increase the efficiency and profitability of the business., • To interview and recruit core team of staff and ensure they are being deployed in a productive manner., • To interview, recruit and train seasonal staff according to requirement and commercial feasibility., • Ensure the team understand high end service expectations and constantly drive world class service., • Lead, inspire and champion your team and their talents to all in the business, encouraging on-going development and progression. Key skills required: • Proven experience in managing a property or high-end hospitality venue., • Strong leadership skills with the ability to inspire, manage, and develop a high-performing team., • Exceptional communication and customer service skills., • Demonstrated ability to manage budgets, financials, and operational systems., • A passion for delivering outstanding guest experiences and maintaining top-tier standards., • Strong problem-solving skills and the ability to think on your feet., • An understanding of the North Yorkshire region and its tourism offerings is an advantage., • You must live within 40 mins / 1 hr of Richmond for this role Package: • Beautiful, tranquil work environment in the heart of North Yorkshire., • Opportunity to work with a dedicated and passionate team., • Professional development and career growth opportunities., • Staff discounts and perks., • Company pension scheme - enhanced, • Health and wellbeing programme, • Life insurance Interested? Follow the instructions to apply, attaching your CV. This vacancy is being managed by / 0161 9236120

Are you an experienced training leader with a solid engineering or manufacturing background? Ashley Kate are supporting a respected organisation in this sector to recruit a Customer Training Manager. This a critical role responsible for leading an established team of technical trainers, overseeing training operations, and driving commercial performance. This is an excellent opportunity for someone who combines technical credibility with strong people leadership and commercial awareness. Based on site near Uxbridge. Salary £60k - £70k dependant on experience. Early finish on a Friday and excellent benefits package available. As the Customer Training Manager, you will take ownership of the end‑to‑end customer training function, ensuring training delivery is technically robust, well‑planned and financially sound. • You will lead, coach and develop a team of technical training instructors and external training partners., • Manage recruitment, performance, engagement and capability development., • Create a supportive, high‑performance culture centred around quality and customer experience., • Oversee the design, development, delivery and certification of technical training courses., • Ensure all training content is accurate, up-to-date and aligned with engineering/manufacturing requirements., • Manage resource planning, scheduling and training commitments across the function., • Develop and maintain training procedures, delivery standards and compliance requirements., • Establish and track KPIs to measure training performance, effectiveness and service quality., • Ensure continuous improvement through feedback, data and operational insight. A key part of this role is ensuring the training function delivers value and contributes positively to the business. You will: • Work closely with the commercial team on pricing, proposals and commercial agreements., • Manage procurement spend relating to training suppliers, materials, facilities and equipment., • Ensure accurate cost control and efficient use of resources., • Support P&L contribution by monitoring revenue streams, recovery rates and profitability targets., • Ensure all invoicing and financial processes relating to training activity are completed accurately and on time., • Act as the point of contact for customer, colleague and supplier feedback., • Maintain strong relationships across engineering, operations, commercial and service teams., • Champion an excellent customer training experience and continuously improve training effectiveness. Customer Training Manager - About You We’re looking for a capable leader with a blend of technical, operational and commercial strengths. You will bring: • Experience managing a training team, training organisation or technical training systems., • Background in engineering or manufacturing environments absolutely essential., • Proven experience leading people, processes, resource planning and training activity., • Strong understanding of procurement spend, cost management and commercial decision-making., • Experience contributing to or managing P&L performance in a training or technical services context., • A commitment to delivering exceptional quality and customer experience. This is a fantastic opportunity to take ownership of a technical training department in a true market leader. You will drive quality, shape the customer experience, lead a capable team, and play a major role in the commercial success of the training function. Excellent package and benefits on offer. For more information please get in touch with Jacqui Wall.

HEAD OF HUMAN RESOURCES Seeking an operational H of HR / outstandng Senior HR Manager ready to step up to H of HR. Ideal candidate will have food service/fmcg/ wholesale distribution in food industry salary: competitive & benefits reporting to: Director Woods Foodservice Here at Woods Foodservice, we are known as market leaders in the quality sector of the catering industry. We are at an exciting point of progression in the company, making it a great time for new recruits to join our journey. We provide high quality ambient, chilled, fresh, and frozen produce from around the world and supply some of the most prestigious chefs in the country. At present, most of our customer are London-based, but we have already begun the expansion process into other major UK cities such as Manchester, Brighton and Bristol. The future is very promising! A critical part of our renowned success is our exceptional level of customer service. This is a department that we are constantly looking to improve and modernise to make our customers’ experience with us as comfortable as possible. Main Purpose: This role holds accountability of all aspects of the HR Department. The candidate will provide effective support and advice to a young and ambitious management team, colleagues, and key stakeholders to help drive the business forward. They will actively look for improvements to shape and implement an effective people strategy within the organisation, whilst holding commercial and operational understanding of the company. Key Responsibilities: Performance Management • Be a strong company ambassador internally within the business, and externally when representing it – ensuring high performance standards of HR, • Lead on HR and be a senior HR business partner working closely with stakeholders, • Actively engage in effective communication across the business to inform and engage employees, • Build and maintain strong collaborative working relationships with key stakeholders, including line managers, directors and more junior employees, with participation in Leadership and Management meetings, • Drive all Personal Development Programmes for the team, as well as Capability Procedures where necessary, • Manage the annual Performance Management review process and one – to – ones for the company, ensuring managers are keeping to required levels of feedback being given to their staff on their recent performance, • Attend and support employees and managers through difficult conversation meetings and ensure compliance with and follow up actions from these, • Manage and motivate an HR Departmental staff (currently an HR Administrator) Strategy • Understand the commercial and people challenges across the company and assist in implementing solutions to drive performance, profitability, and employee engagement, • Actively look for improvements and effectiveness within the HR domain including training, HR policies, processes, budgeting, planning, systems, effective and efficient administration, • Assist line managers with resource planning, role profiles, job description maintenance, and Handbooks for all roles. (Manage Handbooks in the software ‘Air Mason’), • Create and implement a robust cost-effective recruitment program to obtain a high calibre of candidates for future posts to be filled, • Train and support line managers in “best practice” recruitment and interviewing practices., • Use the Job Evaluation framework for benchmarking new roles and providing benchmark salary bands, • Conduct annual reviews of workplace Benefits and Pension, as well as annual Salary review and propose cost-effective value add solutions to attract, retain and motivate employees, • Assist with succession planning and development of successors as the company grows and internal promotions provide new role opportunities to be filled, • Create and drive improvements to ensure employee engagement and securing retention, • Propose and actively implement company people strategies and workforce planning to support company growth Legality & HR Systems • Ensure the company’s policies, procedures, processes are legally compliant and fit for purpose for the company. Conduct an annual review of them and update them as needed., • Handling highly confidential information in an honest and trustworthy way and in lines with Data Protection regulations, • Ensure employee contracts/statement of main terms/amendements are legally compliant and fit for purpose, • Ensure employee files are maintained in accordance with employment legislation and company guidelines, • Oversee effective pre-employment checking, onboarding and offboarding processes, • Collaborate with finance department to ensure payroll is correct monthly, • Ensure appropriate and accurate benefits and pension administration, • Support line managers with employee relations including absence management, disciplinary and grievance processes and other practices/procedures that are impacted by employment law, • Ensure adherence across the company to people policies, employee T&Cs and HR processes, • Ensure compliance with all company policies, procedures and standards including food safety, health & safety, environment., • Maintain a high level of employment law knowledge, being up to date with legislation changes and ensure that the company remains legally compliant, • Liaise with external employment law advice line where necessary, • Support and facilitate the salary review programme ensuring all updates are accurate, • Work alongside the Finance Director for ensuring correct monthly payroll is processed including benefit and bonus additions, • Annual review of the HRIS to ensure the current system remains fit for purpose and /or seek an alternative cost-effective HRIS for future use Key Requirements and Skills • Minimum of 10 years of generalist HR experience including HR operational experience, • Relevant University degree or CIPD qualification, • Strong technical HR and employment law knowledge and experience, including strong employee relations experience, • Experience working in FMCG/ wholesale distribution (with a preference for food industry experience), including in a high paced operational environment, • Experience working in a family run business, SME – including as an HR Manager or higher, • People management experience and able to direct, coach, motivate, engage, develop, • Full understanding of the way an organization operates to meet its objectives, • A business acumen partnered with attention to the human element, • Can think and act both strategically and operationally – and problem solve., • Knowledge of HR data analysis and reporting to inform decision making, • Excellent organizational and leadership skills, • Outstanding communication and interpersonal skills, • Diligent and firm with high ethical standards, • Excellent judgement and discreet, • Strong stakeholder engagement and relationship management skills, • Analytical and excellent attention to detail, • Positive and proactive attitude with a desire to make a difference in a dynamic, fast- paced, business, • Ability to adapt to change, manage change and influence change, • Proficient in the utilisation of an HRIS and other systems, • Excellent time management; the business runs 24/7 and the candidate will be required to be flexible in their working hours, • Solid negotiation and persuasion skills with the ability to influence at senior level, • Experience of dealing with multi-site management an advantage, • Willingness to train as a Mental Health First Aider, • Right to Work in the UK, • Holds a valid UK Driver License Please contact Madeleine Gwynn, HR Director at for any queries. Due to the large number of applicants expected, we are only able to contact those applicants who most closely meet our role requirements. We would like to thank you all for your interest in our role at Woods Foodservice Ltd.

About Lepas and Chery International LEPAS combines performance, intelligence, and refined design. Its name reflects a global vision, leaping across regions and cultures to bring capable, stylish SUVs to drivers around the world. Designed for modern urban explorers, LEPAS balances efficiency, comfort, and advanced technology. Built on a globally intelligent platform, it blends thoughtful design with innovation, making every drive both practical and inspiring. LEPAS benefits from world-class R&D, global manufacturing standards, and a robust supply chain. With Chery International’s foundation of success built over three decades, LEPAS is launching as a further export brand dedicated to supplying new energy vehicles. From Europe to Shanghai, LEPAS represents a bold new phase of international growth, turning every journey into a statement of style and ambition. As part of Chery Holding Group – which surged 152 places to rank 233rd on the 2025 Fortune Global 500, becoming the fastest-rising automotive manufacturer in the global standings – the brand continues to build significant momentum worldwide. In 2025, the Group achieved cumulative sales of 2,806,393 vehicles, representing a year-on-year increase of 7.8%. Of these, new energy vehicle (NEV) sales totalled 903,847 units – a 54.9% year-on-year rise – while exports reached 1,344,020 units, up 17.4% year-on-year and setting a new annual export record for a Chinese automaker. By the end of December 2025, Chery Group’s global customer base had grown to more than 18.53 million users, including over 5.85 million overseas. Job Overview We are looking for a seasoned Public Relations Manager to lead the brand’s communications strategy in the UK. This is a ‘0-to-1’ role, offering a unique opportunity to shape the public image of a new global automotive brand from the ground up. You will work closely with internal teams and external partners to build brand awareness, manage media relations, and drive integrated communications across all channels. Key Responsibilities: Strategic Leadership • Develop and implement PR strategies to enhance brand awareness and reputation in the UK and global markets., • Shape the brand narrative in alignment with LEPAS’ vision and business goals. Media & Content • Build and maintain strong relationships with UK and international media., • Lead the creation of press releases, media kits, and corporate communications in collaboration with agencies. Campaigns & Events • Plan and execute high-impact media events including brand launches, press days, and exhibitions., • Evaluate campaign performance and provide post-event insights and recommendations. Crisis & Cross-functional Collaboration • Lead crisis communication efforts and support emergency response with strategic plans., • Work closely with brand, digital, product, and aftersales teams to ensure integrated communications. Agency & Budget Management • Manage external PR agencies, ensuring quality delivery and cost efficiency., • Oversee budget planning and resource allocation. Your Voice Matters • We are looking for someone who will bring their own perspective—someone who can help shape the future of LEPAS and contribute to building a brand that resonates with modern audiences. Qualifications & Requirements Education • Minimum of 7 years of experience in public relations, corporate communications, or media relations within the automotive industry, OEM, or related sectors., • Strong media network and demonstrated ability to secure positive coverage., • Excellent written and verbal communication skills in English (additional languages are a plus)., • Strategic thinker with strong planning, coordination, and execution capabilities., • Ability to work under pressure and manage multiple priorities in a fast-paced environment., • Proactive, self-motivated, and comfortable with ambiguity—a true start-up mindset., • Experience working with or within Chinese brands or corporate cultures is highly desirable.

Supply Chain Associate Overall Purpose of the Role: This is a highly dynamic role within a fast-paced and growing global pharmaceutical company. We are looking for a driven, self-starting and problem-solving professional who can leverage their analytical, interpersonal and commercial acumen qualities to make effective, impactful and positive contributions to the success and robustness of our supply chain and key business partnerships. Accountability: Using your previous experience, creative and curious mindset and readiness to tackle challenges with innovative ideas you will be accountable for many vital tasks including: • Completing time-critical and on-demand importation clearance activities for inbound shipments of Celltrion products into the UK, • Management and periodic evaluation of value-added services and vendors, • Maintaining the UK product master file, • Completing periodic SCM reporting to internal stakeholders and within strict deadlines, • Tracking and monitoring UK bound inventory through a live shipment schedule, • Implementing customer pricing and right-to-buy (RTB) requests, • Maintaining and archiving the customer pricing file, • Management and action of product sample requests Performance Measurement: Annual objectives will be set in conjunction with line manager. Performance will be measured during one-to-one meetings and annually using a Performance Review document. Key Responsibilities: Further to the accountable tasks, you will be entrusted with many other responsibilities that make this a very rewarding and vial role within our business and that provides a platform of continuous, built-in professional development: • Supporting the UK's annual CRP reporting and Evergreen submission, • Contributing to the rolling SOX internal controls, completing monthly reporting requirements, • Completing invoice reconciliation and payment submissions through our internal finance system, • Producing budget proposals for services and activities that contribute to business improvements and/or cost-efficiencies, • Assisting with clinical homecare vendor management, • Contributing to multidisciplinary projects, completing actions that produce effective and efficient outcomes, • Managing stock takes and participate in quarterly sample counts, • Assisting the demand plan for existing and new products considering the commercial strategy for each brand, • Monitoring the UK inventory levels and communicate the status internally and externally through bespoke reporting, • Contributing to the inbound inventory delivery schedule, • Creation and submission of product inventory orders ensuring continuity of supply of Celltrion products into the UK, • Monitoring and reviewing the obsolete stock position and manage the annual destruction process, • Assisting with supply chain vendor management, • Actively participating in the UK SnOP meeting, • Supporting the activities of the bulk order arrangements to key customers, • Monitoring the UK procurement mailbox and respond to/forward on enquiries, • Supporting and contribute to the annual inventory insurance renewal Work Experience Requirements: • Minimum of 3-5 years’ experience within the UK pharmaceutical industry, preferably within a supply chain role in a branded manufacturer or 3PL organisation, • Knowledge of clinical homecare is advantageous, • Proficient in Microsoft packages, in particular Excel, and competent in using ERP Systems, • Excellent verbal and written communication, • Accomplished interpersonal and project management skills Celltrion Values: • Creativity, • Compliance with Principles, • The Spirit of Challenge, • The Pursuit to Be the World’s Best

Internal Sales Manager – Freight Forwarding Location: London Heathrow Salary: Up to £55,000 + benefits A leading global freight forwarding organisation is looking for an experienced Internal Sales Manager to lead and develop a high-performing Inside Sales and Pricing function that plays a critical role in driving commercial success. This is a key leadership position responsible for supporting the wider commercial organisation, managing pricing activity, and ensuring the delivery of competitive quotations that win and retain business. The Role Reporting into the UK Sales leadership team, you will take responsibility for the daily management of the Inside Sales and Sales Support teams, ensuring high-quality commercial support across the business. You will work closely with Business Development, Product and Operations teams, helping convert opportunities into revenue through effective pricing, tender management and customer engagement. Key responsibilities include: • Leading and developing the Inside Sales and Pricing teams, • Managing the quotation process for spot shipments, tenders and customer proposals, • Supporting new business acquisition and existing customer retention, • Managing annual, quarterly and monthly rate cards, • Supporting the commercial team with RFQs, tenders and pricing strategies, • Providing data analysis and reporting on quotation success rates, • Coordinating with product teams and international partners to secure competitive rates, • Supporting the transition of won business into operational teams, • Driving telesales and portfolio development activity within the Inside Sales team, • Identifying process improvements and commercial efficiencies What We’re Looking For • Minimum 5 years’ experience in freight forwarding, • Previous team leadership or management experience, • Strong knowledge of freight products (air, ocean, or multimodal) and operational processes, • Experience supporting business development, pricing or tender activity, • Strong analytical and commercial decision-making skills, • Excellent communication, negotiation and stakeholder management abilities, • Confident working with CRM systems and commercial tools

Job Title: Internal Sales Manager – IT Sales Salary: £Highly Competitive salary DOE plus comms Location: Uxbridge (Hybrid Working) Benefits: 24 days holiday plus public holidays (increasing to 25 after 5 years’ service), annual bonus paid monthly, pension contribution, quarterly team building events, death in service and employee wellbeing schemes Are you a hands on Sales Manager who can not only lead an internal sales team, but manage some of the business's top spending accounts? Do you thrive in a man-management role, where you can really coach and mentor team members, driving them to success? If so, this could be the perfect opportunity for you. Due to continued growth, we’re partnering with a leading specialist IT distributor based in Uxbridge, who are looking to appoint an Internal Sales Manager to strengthen and develop their existing team. This is an ideal role for someone who enjoys leading from the front, getting the best out of people, and driving consistent results. Commutable Areas: Slough, Maidenhead, West London, Hayes, Southall, Wembley Role Overview: Internal Sales Manager This is a hands-on leadership role, responsible for driving customer acquisition and sales development across key target accounts, with a current team of 5 internal sales professionals. Key Responsibilities: • Implement sales initiatives to achieve agreed business objectives, • Lead from the front, motivating and supporting the team to deliver strong results, • Monitor performance and provide regular coaching, development and feedback, • Build and promote strong customer partnerships by understanding requirements and identifying growth opportunities, • Support account management activity and contribute to sales where needed Ideal Candidate: Internal Sales Manager We’re looking for someone with a strong background in IT sales and internal sales leadership — whether that’s from a reseller, distributor, or vendor environment. Experience selling to and managing IT resellers / VAR partners is essential, as this role will include an element of your own account management and sales responsibility, alongside managing the team. You’ll be proactive, commercially driven, and confident building pipeline through relationship development, account growth, and new business activity. Interested? Apply now! We are a Disability Confident Employer (Level 1) and are committed to providing reasonable adjustments to ensure an inclusive recruitment process. If you require any accommodations, please contact Zoe Chatley at . Interested? Apply now! We are a Disability Confident Employer (Level 1) and are committed to providing reasonable adjustments to ensure an inclusive recruitment process. If you require any accommodations, please contact Zoe Chatley at . Keywords: Sales Manager, Sales Team Leader, Inside Sales, IT Sales, reseller sales, channel sales

We are seeking a motivated Sales Manager to lead and drive sales success in the property industry. This role in Richmond requires a results-oriented professional with a strong focus on achieving targets and leading a team effectively. Client Details This opportunity is with a well-established company in the property industry. Operating as a medium-sized organisation, they are committed to delivering exceptional service and fostering a high-performance culture within their sales department. Description Lead and manage the sales team to achieve and exceed performance targets. Develop and implement sales strategies to drive business growth in the property sector. Monitor and analyse market trends to identify new opportunities. Build and maintain strong client relationships to ensure customer satisfaction. Prepare accurate sales forecasts and reports for senior management. Provide training and mentoring to enhance team performance and skills. Collaborate with other departments to ensure seamless service delivery. Maintain compliance with company policies and industry regulations.Profile A successful Sales Manager should have: Proven experience in a sales leadership role, preferably in the property industry. Strong knowledge of sales strategies and techniques. Exceptional communication and negotiation skills. Ability to motivate and inspire a team to achieve results. Proficiency in using sales and CRM software. A goal-orient...

Overview A growing organisation is seeking a Finance / Renewals Manager with strong bookkeeping skills. The role combines customer renewals management with core finance duties. Duties Renewals (13 days per week): Identify upcoming service renewals and coordinate with suppliers and engineering teams. Prepare and present renewal proposals to clients, explaining benefits and securing approval. Instruct suppliers to renew services and ensure clients are billed accurately. Produce weekly billing reports and upcoming schedules for engineering teams. Invoice jobs and orders, monitor project costs, and flag any overruns. Finance / Bookkeeping (23 days per week): Raise invoices for goods and services. Complete bank reconciliations and prepare VAT returns. Manage payroll and pensions. Use accounting software to maintain accurate financial records. Requirements Experience in renewals, finance, customer success, account management, or similar roles (ideally in a SaaS environment). Familiarity with an accounting system is essential! Strong communication and relationship-building skills. Solid IT proficiency and ability to automate tasks. Good time-management, especially during busy periods. Ideally you will be able to create a VAT Return, reconcile the bank, do payroll and pensions for the companies employees. Strong understanding of bookkeeping and accounting processes. Salary Basic salary £35,000 to £40,000 per annum, depending on experience TPBN1_UKTJ

Do you thrive in a dynamic, fast-paced environment with a passion for creating meaningful customer experiences? At ReliaQuest, the role of Customer Success Manager puts you at the forefront of driving impactful change for some of the world’s most trusted brands. Possess the skills necessary to be

A leading IoT solutions company is seeking a Customer Success Manager to partner with clients in improving their operations through effective use of the IoT platform. The role involves composing success plans, conducting workshops, and ensuring customers achieve their goals. Ideal candidates will ha

A leading customer communications platform is seeking an experienced Account Manager to drive customer success and revenue growth. Ideal candidates have a strong background in SaaS Account Management, consultative sales skills, and a customer-focused mindset.

Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner. You thrive the most when solv

A dynamic technology company in the UK is seeking a Customer Success Manager to enhance customer relationships and drive impactful change. This position offers a chance to connect technology with business results while fostering lasting customer relationships. The role involves mastering customer ne

Enterprise customer success managers have the ability to engage with customers and internal stakeholders at every level and understand what success means to an Enterprise level merchant. This is an exciting opportunity to join our team of Enterprise Customer Success Managers and share the collective

The ideal candidate will have over 2 years' experience managing Amazon businesses and other eCommerce platforms, along with fluent English and French skills.

Join a Market-Leading Retailer - Assistant Manager | South West London | Up to £35,000 Job Title: Assistant Manager Location: South West London Salary: Up to £38,000 per annum Job Type: Full-Time, Permanent Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Assistant Manager to join one of the UK's fastest-growing value retailers. With a reputation for unbeatable customer service, career progression, and store expansion, now's the time to be part of something big. About the Role As Assistant Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management, and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities Take ownership of a department and step up as Duty Manager when required Support the Store Manager in delivering KPIs: sales, shrinkage, and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising, and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For Proven experience as an Assistant Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary - up to £35,000 Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Ready to take the next step in your retail career? Apply now and be part of our South West London success story. BBBH37719

Cafe Restaurant Manager - Lead a busy community restaurant in Brentford with evenings free Are you an experienced Cafe Restaurant Manager in Brentford looking for genuine work-life balance? This is a fantastic opportunity to lead a busy, high-footfall cafe restaurant at the heart of the local community, operating a structured daytime service. This role would suit a confident Cafe Restaurant Manager who thrives in retail-led or customer-focused environments where leadership, organisation and consistency drive success. It would also suit a strong Assistant Manager ready to take the next step into a full Cafe Restaurant Manager role. Why apply for this Cafe Restaurant Manager role in Brentford? Salary up to £35,000 Staff discount Alternate weekends off Evenings free - genuine work-life balance Lead an established team in a busy daytime operation Clear progression opportunity for a strong Assistant Manager Be part of a venue that plays a key role in the local community Key Responsibilities Lead and manage all aspects of a busy cafe restaurant from breakfast through lunch Provide visible, hands-on leadership during service Deliver excellent customer experiences in a fast-paced environment Maintain high standards of cleanliness, presentation and food safety Take ownership of opening and closing procedures Manage rotas, stock control, budgeting and team development Drive sales through strong service standards and local marketing initiatives What we're looking for Proven experience as a Cafe Restaurant Manager, Cafe Manager, Assistant Manager or Restaurant Manager Background in retail restaurants, cafes or customer-focused food operations Strong leadership skills with the ability to motivate and develop a team Highly organised and confident managing volume service Passionate about food, coffee and customer service Able to commute reliably to Brentford, including early starts If you're an Assistant Manager ready to step up into your next role, this could be the move that gives you structure, stability and a great team around you. Apply now - we'd love to hear from you. Job Number | (phone number removed) IND / F&B Location | Brentford Role | Cafe Restaurant Manager Consultant | Kevin Thomas Platinum Recruitment is acting as an Employment Agency in relation to this vacancy

Job Title: Delivery Manager – Accommodation Services Contract: Full Time, Permanent Location: RAF Northolt, with travel up to 3x per week to other regional sites Salary: £40,000–£45,000 per year (dependent on experience) Mainstay are recruiting for an exciting opportunity for an energetic and forward-thinking Delivery Manager to support the operational delivery of accommodation services within a large and diverse housing portfolio. This role offers the chance to take ownership of day-to-day service delivery, ensuring high standards of performance, safety, and customer satisfaction are consistently achieved. You will play a key role in a major long-term contract delivering repairs, maintenance, void preparation and project work to more than 27,000 homes across the South of England. You’ll contribute to maintaining high-quality living environments for Defence personnel and their families, ensuring homes remain safe, functional and well maintained. About the Role As Delivery Manager, you will lead and inspire a multi-disciplinary team along with specialist contractors to deliver high-quality repairs, maintenance and servicing across the portfolio. You will be responsible for managing operational performance and budget targets, ensuring value for money while maintaining a strong focus on safety and compliance. Monitoring and achieving area-related KPIs on a monthly basis will be a key part of the role. The position includes oversight of the end-to-end repairs service, including out-of-hours coverage and complex case management. Using data and performance insight, you will monitor service delivery, identify trends and implement improvements that enhance operational performance and customer satisfaction. Creating a positive, high-performing culture will be central to your success. You will coach and support your team to achieve their full potential while working collaboratively with stakeholders to deliver contractual commitments and continuously improve the customer experience. You will also take ownership of profit and loss performance, ensuring financial and operational efficiency. The role includes training and appointment as the Responsible Person for Legionella and asbestos management. What We’re Looking For You will have a proven track record of managing repairs and maintenance services, ideally within a property, housing or facilities management environment. The successful candidate will bring: • Strong leadership experience managing multi-disciplinary teams and contractor networks • A solid understanding of health & safety, compliance and quality assurance • Experience managing budgets and reporting on operational performance • Excellent communication and stakeholder management skills • Confidence working with data and performance metrics • Proficiency in Microsoft Office applications Relevant professional qualifications such as CIOB or RICS, or equivalent industry experience, are required. A health and safety qualification such as NEBOSH, IOSH or SMSTS would be advantageous, as would prior experience acting as a Responsible Person. What’s on Offer • Company car or car allowance • 6% matched pension contribution • Single private medical cover • Life assurance (2x annual salary) • 25 days annual leave If you would like to apply for this role as an M&E Engineer, please use the form on this page or call us on (phone number removed) and ask for Will

Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation. Wasabi now has 42 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Bento the grocery channel , launchingexclusively in Sainsburys . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabigrocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brandin the market , consistently attracting new customers to the category through an innovative East Asian range. Wasabis menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite. We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion. As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Quality Assurance Technologist to join our Technical Team based in Park Royal . The Role: To provide professional support and assist in the management of food safety, food quality, health & safety and legal compliance, covering all operations taking place at the Central Production Unit. Key Responsibilities: Communicate with senior management and staff on a regular basis to continuously improve Central Production Units food safety and quality culture. Inspect and monitor quality of environmental and in-process food production such as hygiene practice, GMP (good manufacturing practice), temperature, raw material, process & product consistencies. Conduct internal audit on a regular basis e.g. glass & plastic, GMP (good manufacturing practice), CCP (critical control point) and allergen etc. Complete accurate records of monitoring activities and corrective actions. Complete and record calibration tests on monitoring equipment. Submit product samples, including shelf life and swab samples, for microbiological testing, analyses. Document and report the result of investigation of problems and complaints to Line Manager as appropriate. Advise production supervisors and managers on corrective actions required as a result of monitoring activities. Provide assistance with supplier and customer complaints on food safety, packaging or other food related issues. Our Requirements: The Quality Assurance Technologist should have a keen eye for detail and passion for the highest possible standards. They will have a logical approach to working, with practical problem solving and decision making skills. The Quality Assurance Technologist should possess strong communication skills. In return we provide: A great working environment Pension scheme Target Bonus Refer A Friend Scheme Free Sushi or hot food (vegan options available) 50% discount in our Branches Employee Assistant Programme Long Service Awards Help at Hand Wagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savings Life Assurance Cycle To Work Free on-site parking A variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox and The opportunity to develop your skills within a growing company. Our people make us who we are. If you're looking for an exciting challenge and this sounds like the job for you please apply today as we can't wait to hear from you. COME ROLL WITH US! TPBN1_UKTJ

Regional Sales Consultant - Hospitality (Linen Rental Services) Territory-Based | Field Sales | Great Earning Potential | Career Acceleration Are you a true business development professional? The kind of sales "hunter" who thrives on the chase, refuses to accept "no," and knows that resilience, grit and smart strategy are what separate top billers from the rest? If you're ambitious, commercially sharp, and driven by results - and you want your income and career progression to reflect your effort - this could be your next big move. The business is part of a hugely successful, dynamic international organisation and a market leader in textile, hygiene and facility services. Our hospitality division partners with hotels, spas and independent groups, delivering premium bed linen, table linen and spa ranges through a professional rental model that drives operational efficiency and cost control. Now, we're looking for a Regional Sales Consultant to join us in South West London who can take ownership of their territory and win. The Opportunity As a Regional Sales Consultant, you will be responsible for driving new business growth across our hospitality portfolio - including bed linen, table linen and spa ranges. Your mission is clear: · Win new independent and small group hotel accounts · Influence decision-makers to switch to our linen rental solution · Deliver profitable, sustainable bottom-line growth This is not an account management role. This is not a "wait for leads" role. This is a proactive, territory-owning, business development position for someone who wants to build something - and be financially rewarded for it. What You'll Be Doing · Targeting and winning new linen rental contracts within the Hospitality sector · Taking full accountability for sales performance across your territory · Delivering compelling, commercially focused sales presentations to General Managers, Buyers and Housekeeping teams · Developing strategic business plans to optimise new business generation · Forecasting accurately in line with regional strategy (pricing, scale, account type, pipeline opportunities) alongside the General Manager · Managing your diary to maximise face-to-face customer interaction · Leveraging CRM systems to drive structured pipeline management · Achieving and exceeding monthly, quarterly and annual sales targets · Collaborating with Commercial Directors, Regional Directors, National Sales, Key Account Managers and Customer Service teams to secure wins You will represent the business with credibility, professionalism and commercial authority at every level. Who We're Looking For We want a results-driven, resilient sales professional with a proven record of business development and bottom-line growth. You will likely bring: · A strong track record in B2B sales - ideally within hospitality or service-led sectors · Experience influencing hotel stakeholders and operational decision-makers · Success selling technical or service-based solutions with a strong after-sales component · Demonstrated achievement of sales targets and revenue growth · Commercial awareness and strong negotiation skills · The ability to persuade and influence at all organisational levels · Self-motivation, organisation and personal accountability · Confidence using CRM systems, MS Office and sales performance metrics · A full UK driver's licence Most importantly, you are: · Ambitious · Competitive · Goal-oriented · Financially motivated · Resilient under pressure · Energised by winning new business Why Join Us? This is a role for someone who doesn't just want a job - but wants to build a high-earning, high-impact sales career inside a globally successful organisation. With us, you'll benefit from: · The credibility of a recognised international brand · Structured regional strategy and leadership support · Cross-functional collaboration to secure complex wins · A clear pathway for career progression · The opportunity to directly influence your earning potential Your results will be recognised. Your success will be rewarded. Your career growth will be earned - and accelerated. Ready to Hunt? If you're a driven business development professional who thrives on resilience, hard work and winning - and you want the financial rewards and career trajectory to match your ambition - we want to hear from you. Apply now and take ownership of your territory. Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Business Development Manager, Bespoke Screenprinted textiles - West London High profile boutique designer / manufacturer of bespoke printed textiles and wallcoverings for major Brands and high profile commissions for palaces, embassies, private houses and hotels, seeks a dynamic & well connected Business Development Manager to shape & drive the growth of their highly invested & diverse Screen & Digital print manufacturing operation. With the flexibility to produce bespoke limited editions as well as high volume production, they offer a range of services spanning Studio, Screen making, Fabric preparation/finishing/storage, Hand and Machine Screen Printing and Large Format Digital Printing. You must have proven Sales or Client development experience within a fast-paced Screen &/or Large Format Digital Print organisation, ideally combined with demonstrable experience/understanding of the interior textiles, fabrics & wallpapers arena within various markets, including the fashion, promotional, display and novelty industries. You will have a naturally enthusiastic, confident & communicative personality, able to demonstrate an obvious ability to instigate & drive multiple channels of Sales growth opportunities, delivering a consistent brand proposition that engages & builds both the Client relationship & also maximises the opportunity for onward Business & account growth Role purpose: • To develop, own and execute a strategic sales plan in order to realise the Company’s future growth objectives. Working to understand existing Clients, whilst researching and developing new business opportunities., • Work closely with the Customer Services/Account management team, in order to consistently deliver Business growth and an exceptional level of customer care. Key responsibilities: A key member of the leadership team and reporting to the Managing Director, your remit will encompass; • Develop and deliver a sales strategy in line with business objectives., • Originate and agree sales and gross profit targets., • Directly manage and enhance relationships with new Clients, ensuring the potential demands for an increased product portfolio aligned with the technical / manufacturing infrastructure., • Identify, research, develop new markets and products, shaping an approach to secure and deliver sustainable profitable growth., • Motivate and empower the Client Services team. Must Have Skills: • Proven aptitude for intelligent New Business acquisition, encompassing research, approach, present, close, convert, implementation & retention., • Commercially sound (robust price and margin management), • Strategic direction and able to work closely with a good management team (not a lone ranger), • Strong Communication / Presentation Skills, • Energy, ambition, passion & ethos that engages people at all levels You can be based anywhere in the UK as this role will operate effectively from a remote/hybrid base, but it will be essential that you develop a strong presence, connectivity & influence with the Managing Director and the Customer Service & Production teams based from their West London HQ. It is imperative that you possess a genuine track record of market understanding, connectivity & success in their specialist arenas, where your talent, entrepreneurial mindset and very clear focus on delivering new business relationships will drive results & a sustained impact on the current and future success of the business and the people within it. In return, you can expect an attractive salary along with unparallelled support, very sensible delivery/growth targets and a significantly rewarding performance package, backed by a committed team and the opportunity to work with excellent business leaders who are focused on consistently driving the business forward. Business Development Manager, Sales, Print, Screenprint, Large Format, Digital, Flat Bed, Reel Fed, wallcoverings, interior textiles, fabrics, wallpapers, fashion, promotional, display, novelty

Remote but travel to offices in Stanmore & Greenford, Middlesex for meetings My client is a successful, expanding IT Company delivering expert IT Managed Services, Cybersecurity and Cloud solutions tailored to their client needs. They are recruiting a Part Time, 3 days per week Customer Success Manager to build, activate and grow revenue generating relationships with their existing, and new Clients. A great role if you have experience in Customer Success, Account Management, Pre-Sales or client facing B2B roles. This is not a cold calling sales role, but a role that requires excellent client relations and development skills to undertake a varied revenue generating role with responsibilities including : *Relationship led growth *New Sales and Pre-Sales Activity *Revenue Growth and Account Expansion *Meetings, Events and Networking • Great opportunity for a candidate confident to work developing an understanding of client environments, needs and challenges, and shaping propositions and solutions, building new, and developing current client accounts. The successful candidate will be comfortable with regular in-person client interaction and networking and enjoy operating with high autonomy., • PLEASE NOTE SALARY SHOWN IS FTE

Food Safety & Quality Manager Location: Hounslow Department: Quality Assurance Reports to: Head of Quality Assurance Contract: Full-time, Permanent (40 hours) Salary: £45,000-£50,000 Hours: Monday-Friday, 08:30-17:00, with occasional weekend work (approx. 1 weekend per month) The opportunity We're looking for a Food Safety & Quality Manager to lead and inspire our UK Quality Assurance team, elevate our food safety culture, and ensure that every product meets DO & CO's exceptionally high standards. This role is pivotal in safeguarding compliance, driving continuous improvement, and partnering with both internal stakeholders and external authorities. What you'll do Lead, coach, and motivate the UK Quality Auditors across all UK units-developing capability, setting direction, and providing meaningful feedback. Implement food safety legal requirements; continuously improve the HACCP system and procedures (aligned to Codex Alimentarius ). Ensure HALAL compliance and manage the annual certification process. Conduct supplier audits and collaborate with Purchasing to ensure all raw materials meet DO & CO standards-maintaining internal ingredient specifications. Plan and manage scheduled internal audits: Hygiene, Glass & Foreign Body, GMP, and HACCP. Liaise with EHO , FSA , and other external bodies; ensure proactive updates to production when legislation changes. Strive for and maintain annual third-party certification in line with FSSC 22000 . Build strong customer partnerships and support commercial teams with technical credibility. Identify, investigate, and resolve non-compliances; drive corrective and preventive actions. Ensure all specifications and recipes are current, controlled, and accessible. Produce accurate quality assessment reports and follow through on actions. Work closely with Executive and Operations teams to ensure product safety and quality by design. Approve suppliers; lead data analysis and statistical interpretation to inform decisions. Maintain robust document control (issue dates, version control). Oversee complaint handling from recording through investigation and feedback to partners, suppliers, and senior leadership. Provide precise, timely reporting to the Executive Team and Head Office. Be a strategic, hands-on leader who champions targets, culture, and team success. What you'll bring Proven leadership with a role-model mindset -hands-on, solutions-focused, and performance-driven. Genuine passion for high-end cuisine and exceptional service. Professional presence with a positive, can-do attitude and team-first approach. Change champion-able to identify priorities and drive improvements across departments. Meticulous attention to detail; data-driven with strong influencing skills. A natural communicator-clear, engaging written and verbal English; adept at keeping teams informed. Flexible, decisive, and calm under change; committed to doing what's right for our partners and the DO & CO Family. Deep operational understanding of Food Safety/Quality with a practical, hands-on approach to improvement. HACCP & Food Hygiene certification (essential). BSc in Food Science or significant relevant experience in a similar role. High proficiency in Microsoft Office ; confident with reporting and data management. Solid understanding of Health & Safety and Sustainability principles. What we offer A premium, fast-paced environment with global exposure and high culinary standards. The chance to shape and elevate food safety and quality across multiple sites. A supportive, family-led culture that values initiative, collaboration, and growth. Competitive salary (£45,000-£50,000) and the stability of a permanent role. TPBN1_UKTJ

Internal Sales Manager - Freight Forwarding Location: London Heathrow Salary: Up to £55,000 + benefits A leading global freight forwarding organisation is looking for an experienced Internal Sales Manager to lead and develop a high-performing Inside Sales and Pricing function that plays a critical role in driving commercial success. This is a key leadership position responsible for supporting the wider commercial organisation, managing pricing activity, and ensuring the delivery of competitive quotations that win and retain business. The Role Reporting into the UK Sales leadership team, you will take responsibility for the daily management of the Inside Sales and Sales Support teams, ensuring high-quality commercial support across the business. You will work closely with Business Development, Product and Operations teams, helping convert opportunities into revenue through effective pricing, tender management and customer engagement. Key responsibilities include: Leading and developing the Inside Sales and Pricing teams Managing the quotation process for spot shipments, tenders and customer proposals Supporting new business acquisition and existing customer retention Managing annual, quarterly and monthly rate cards Supporting the commercial team with RFQs, tenders and pricing strategies Providing data analysis and reporting on quotation success rates Coordinating with product teams and international partners to secure competitive rates Supporting the transition of won business into operational teams Driving telesales and portfolio development activity within the Inside Sales team Identifying process improvements and commercial efficiencies What We're Looking For Minimum 5 years' experience in freight forwarding Previous team leadership or management experience Strong knowledge of freight products (air, ocean, or multimodal) and operational processes Experience supporting business development, pricing or tender activity Strong analytical and commercial decision-making skills Excellent communication, negotiation and stakeholder management abilities Confident working with CRM systems and commercial toolsWR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy

At the Welbeck, were more than just a hotelwere a team that thrives on excellence, attention to detail, and warm hospitality. As Night Manager , youll play a pivotal role in creating memorable guest experiences while leading a dedicated overnight team. This is your chance to step into a dynamic leadership role within a prestigious 4-star hotel, where your voice, expertise, and drive will make a lasting impact. What Youll Be Doing Lead with Confidence: Take full charge of hotel operations during night hours, ensuring everything runs smoothly and professionally. Be the Go-To Leader: Act as the primary point of contact for all night teams and guests, handling any challenges with calm assurance. Safety First: Oversee hotel security, manage emergency protocols, and ensure a safe environment for all guests and staff. Flawless Communication: Deliver thorough, detailed handovers to incoming duty managers and collaborate effectively across departments. Own the Guest Experience: Resolve overnight issues swiftly, exceed expectations, and make guests feel genuinely cared for. Stay Informed: Be on top of room forecasts, local events, and all hotel offerings to assist guests knowledgeably. Support Front Office: Manage late bookings and reservations when needed. What Were Looking For Previous night management experience in a 4-star (or equivalent) hotel setting A hands-on leader whos confident, calm, and assertive Familiarity with hotel front office systems (PMS knowledge is a plus) Strong communication, team motivation, and decision-making skills Customer service that goes beyond the expected Fluent written and spoken English Smart, professional appearance and attitude Why Youll Thrive Here - Workplace Perks IHG One Pass Rate Enjoy exclusive staff hotel discounts with up to 30 nights per year, flexible booking, and great stay options worldwide. IHG One Pass Friends Rate You and up to five friends can collectively enjoy up to 50 discounted room nights per calendar year because we value your circle. Employee Discounts Enjoy exclusive savings across our brand, including up to 50% off Food & Beverage at our venues, because great experiences start with you. Complimentary Meals Enjoy meals while on duty. Flexitime We value work-life balance and are happy to discuss flexible working arrangements wherever possible. Uniform Care For our uniformed team members, we handle all cleaning so you can focus on delivering excellence. Company Sick Pay Available after qualifying period. Learning & Development We invest in your growth with tailored training and development opportunities, because your success is our success. Employee Engagement Join a team where your voice matters, your ideas thrive, and your growth is our priority. We are The Culture team. If youre someone who takes pride in leadership, thrives in a fast-paced environment, and has a passion for delivering excellence while others sleep we want to meet you . TPBN1_UKCT

ABOUT US We're looking for an exceptional Assistant General Manager to join the team at Supernova, our vibrant and innovative smashed burger shop in Mayfair. Supernova is known for its energetic atmosphere and outstanding burgers, making it a standout destination in London's dynamic quick service scene. Supernova is part of BVC Group, which operates a portfolio of innovative and globally recognised food concepts, including NAC, Crme, 74 Duke, and Le Café NAC. With successful operations across London, Paris, and the Middle East, BVC Group blends creativity with operational excellence to deliver outstanding dining experiences. This role offers a fantastic opportunity to help lead our talented team, working closely with the General Manager to ensure customers enjoy unforgettable experiences in a fun, welcoming environment. POSITION SUMMARY As Assistant General Manager, you will support the General Manager in overseeing daily operations, ensuring the highest standards of hospitality, operational efficiency, and team engagement. The ideal candidate is enthusiastic, hands-on, and passionate about delivering excellent guest experiences. You'll help drive Supernova's continued success by supporting the team, maintaining top-quality service, and cultivating a vibrant workplace culture. KEY RESPONSIBILITIES Assist the General Manager in overseeing daily operations, ensuring consistently high standards. Inspire, mentor, and support the team, creating a positive and collaborative work environment. Maintain excellent service standards. Support financial objectives through budget management, cost control, and maximizing profitability. Work closely with the team to ensure consistent quality. Assist with training, and ongoing staff development. Ensure compliance with health & safety regulations, licensing laws, and company policies. Implement operational improvements and proactively address challenges to enhance overall performance. KEY REQUIREMENTS Proven experience as an Assistant General Manager, Supervisor, or similar leadership role in a fast-paced, casual dining setting. Passionate about delivering exceptional customer experiences with attention to detail. Strong understanding of quick-service restaurant operations. Ability to effectively train, mentor, and motivate a team. Ability to adapt, manage challenges proactively, and find practical solutions. WHAT WE OFFER Competitive salary with performance-based bonuses. Professional growth through structured training and clear career progression within BVC Group. A dynamic, supportive work environment where creativity and teamwork thrive. Generous employee discounts, including 50% off at all BVC Group venues and exclusive hospitality perks via CODE app membership. Flexible working arrangements and complimentary meals on shift. Enhanced benefits including company sick pay, maternity/paternity leave, and holiday pay. Long-service rewards and recognition. BVC Group is committed to creating an inclusive environment, celebrating diversity, and fostering respect for all team members. HOW TO APPLY Ready to join our exciting team at Supernova? Apply now to become our Assistant General Manager and be part of something extraordinary. Only candidates who already have the legal right to work in the UK will be considered, as we are unable to provide visa sponsorship at this time. TPBN1_UKCT

Job Title: Business Development Manager – South & Southwest Location: Field-Based (South, South East & South West) – Office base in Iver, Salary: £30,000 – £40,000 + Company Car/Allowance + Uncapped Commission Company: Strive Staffing Solutions Package £30,000 – £40,000 base salary 1.5% uncapped commission Company car or car allowance 20 days annual leave + bank holidays Birthday off Medicash healthcare scheme Company pension About the Role Strive Staffing Solutions are recruiting on behalf of a well-established and rapidly growing specialist landscaping supply brand for a Business Development Manager to manage and grow their South & Southwest territory. Our client already has a strong distribution footprint across the region, with over 50 merchant and stockist accounts in place. This role presents a genuine opportunity to take ownership of an existing account base, develop relationships, expand product ranges and drive new business across the region. This is a field-based role with an Iver office base, where travel is focused on high-value account visits rather than unnecessary mileage. The successful candidate will take a structured, commercially driven approach to account management and territory growth. Key Responsibilities Take ownership of all existing accounts within the territory, introducing yourself and reviewing current product ranges across approximately 54 stockist relationships Develop and grow revenue within existing merchant and independent stockist partners including networks and regional builders’ merchants Expand product ranges within accounts through upselling and cross-selling opportunities Prospect and open new merchant and trade stockist accounts across the South, South East and South West Build relationships with landscape contractors and driveway installers to drive specification demand through merchant partners Attend trade shows, merchant open days, and landscaping industry events across the territory Maintain accurate account records, visit logs, and pipeline activity within CRM Provide weekly territory performance updates, including sales activity, revenue trends and market intelligence What Success Looks Like Within 6 Months All existing accounts visited and assessed with a clear view of active, dormant, and growth opportunities Increase in reorder frequency and order value across existing accounts At least 10 new stockist accounts opened within the territory Within 12 Months The South territory making a significant contribution to wholesale revenue Growth within existing accounts through expanded product ranges and higher purchase frequency A consistent pipeline of new merchant partners and stockists being opened Candidate Requirements Essential Minimum 3+ years field sales experience within building products, landscaping supplies, drainage, or a related sector Proven experience managing and growing an established territory of accounts Comfortable building relationships with branch managers and trade counter buyers at both independent and national merchants Highly organised and structured in territory planning and call cycles Strong commercial mindset with a focus on revenue growth Clean full UK driving licence Desirable Existing network within builders’ merchants, landscaping suppliers, or trade distribution About Strive Staffing Solutions Strive Staffing Solutions partners with leading organisations across the UK to recruit high-performing talent. We specialise in connecting ambitious professionals with businesses that are growing and investing in their teams. If you are an experienced field sales professional looking for a territory with an existing customer base and strong growth potential, apply today

Assistant Branch Manager Role Overview We are recruiting on behalf of our client for a motivated and customer-focused Assistant Branch Manager to support the daily operations of a busy and successful branch. This role plays a key part in driving sales performance, delivering exceptional customer service, and ensuring the smooth and efficient running of the branch. In the absence of the Branch Manager, you will take full responsibility for overseeing branch operations and leading the team to achieve business objectives. Key Objectives Support the Branch Manager in the effective day-to-day management of the branch Deliver knowledgeable, friendly, and dependable service to all customers Drive sales growth and maximise branch profitability Contribute to a high-performing team environment where customer expectations are consistently exceededKey Responsibilities Develop strong relationships with customers to understand their needs and ensure the correct products and solutions are provided Proactively identify sales opportunities and confidently offer product advice and recommendations Maintain a clean, organised, and well-merchandised counter area in line with company standards Ensure all sales-related documentation and paperwork is completed accurately and in accordance with company policy Liaise effectively with suppliers, other branches, and internal departments as required Support the Branch Manager and colleagues to ensure the branch operates efficiently and in compliance with company procedures Maintain a safe, tidy, and compliant working environment in line with Health & Safety guidelines Assist with stock control, stock-taking, ordering from suppliers, and customer follow-ups as required Carry out any additional duties necessary to support the success of the branch Apply now or call (phone number removed)

Branch Manager - Freight Forwarding (Start-Up) - London Heathrow - Up to £55,000 plus profit share We are seeking an experienced and commercially driven Branch Manager to lead the establishment and growth of a new freight forwarding branch at London Heathrow. This is a start-up leadership opportunity requiring a hands-on approach with a strong sales and operational background in freight forwarding, and a proven track record within AOG (Aircraft on Ground) and time-critical logistics. The successful candidate will be responsible for building the branch from the ground up - developing revenue, securing key accounts, establishing operational structure, recruiting staff, and delivering sustainable profitability. This is a high-autonomy role suited to an entrepreneurial freight professional who thrives on ownership and accountability. Job type: Full time / permanent Location: London Heathrow Package: £40,000-£50,000 plus Car allowance/Company car and profit share Key Responsibilities Commercial & Sales Leadership Develop and execute a branch growth strategy Secure new business, with a focus on AOG and time-critical freight customers Leverage existing industry relationships to generate revenue Negotiate rates with carriers and partners Build long-term customer partnershipsOperational Management Oversee daily freight forwarding operations Ensure service delivery meets time-critical and AOG sector expectations Maintain compliance with customs and international trade regulations Implement SOPs and performance standardsBranch & Team Development Over time with success, recruit, lead, and develop branch staff Establish structure, accountability, and performance KPIs Manage P&L responsibility and cost control Build a high-performance, service-focused culture from inceptionStrategic Responsibility Identify opportunities for vertical growth within urgent and AOG logistics Align branch strategy with wider business objectivesCandidate Profile We are looking for a proven freight forwarding professional who: Has significant experience in freight forwarding (sales and operations) for a UK-based freight forwarder Has strong sector knowledge within AOG / time-critical logistics Brings an existing customer network relevant to urgent cargo Has experience managing P&L and driving profitability Demonstrates strong commercial acumen and negotiation skills Has prior leadership or branch management experience (or ready to step up) Is entrepreneurial, resilient, and comfortable building from scratchIdeal Background Experience with urgent or AOG shipments Familiarity with airlines, MROs, and time-critical logistics customers High-pressure operational experience Customs knowledge (UK/EU and international freight)WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy

Freightserve recruitment are looking for an Operations Manager for a well-established Freight Forwarder based in the Heathrow area. Purpose of role Under the direction of The Director, the Operations Manager will be responsible for the full management function of the overall performance of the team (10 plus staff) in line with key performance requirements of the department. This is a hands on managerial role that requires the individual to both manage and monitor output and deliverables but also take an active involvement to support the managers of each department to ensure operational success. Responsibilities:- • Day to day operational requirement for Cross Border; Ecommerce and EU pallet groupage department and warehouse operations, • Supporting the team at an Operational Level, with escalation of queries both with staff and with service providers., • On going focus to identify continuous improvement opportunities to enhance customer experience and support team effort through innovation and technology., • Setting, managing and monitoring day to day KPI’s for internal process measure and improvements and ensure that laid out working procedures in each department are followed in conjunction with departmental managers, • Overall management of team’s performance and output, • Overall management and resolution of all operational and administrative processes ensuring correct profitability is met, • Dealing with crisis situations as they arise, including but not limited to transport delays and challenges, ferry and paperwork issues and challenges, tipping and delivery and slot delays or challenges., • Ability to foresee situations before they arise and put in necessary corrective actions to avoid service failure to customers, • Support effective implementation of Cross Border operational requirements in conjunction with the warehouse team, • Ensure own warehouse in UK is operating in a compliant and organized manner that aligns with clients SLA’s, • Manage and maintain effective relationships with 3rd party suppliers and partners,, • Responsible for staff training and development, • Responsible for the facility management of the Heathrow site, • Work in conjunction with the Director for Compliance in terms of H&S requirements Person Specification:- • Must be well organized and work towards tight deadlines, • Previous experience in managerial role essential, • Ability to work at different levels of the organization across countries and disciplines, • Analytical mind that has the ability to interpret and draw relevant insights from various resources, • Has exceptionally high level of attention to detail, • Must have excellent verbal and written communication skills, • Is open to new approaches and alternative means to accomplish results despite setbacks, • Ability to manage conflict, solve problems and create sustainable solutions independently and together within the team, • There is a strong need to be independent and focused, • Ability to work in a challenging and dynamic environment as a team player, • Must be flexible in approach and willing to work extended hours when required Competencies:- Is dedicated to meeting the expectations and requirements of internal and external customers, ensures that the team performs at levels that consistently exceed customer expectations Uses rigorous logic and methods to solve problems with effective solutions, probes all sources for answers, looks beyond the obvious and does not stop at the first answer. Can be counted on to exceed goals successfully delivery constantly and consistently. Knows how businesses work, knows the competition, is aware of how strategies and tactics work in the market, and has thorough product knowledge As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Site Manager - Planned Maintenance £50-60k North West London Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit an experienced Site Manager to deliver a Kitchen and Bathroom refurbishment program across North West London. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS ProjectYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £60K. For your chance of securing this role please apply online now

ROLE: Branch Manager Designate HOURS: 44 per Week - Permanent Role SALARY: £32,000 to £35,000 basic salary per year, plus 10% Zone Allowance, Branch Bonus when own branch is allocated BENEFITS: Bonus once allocated own branch, Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based - Hayes Branch during training, own branch to be allocated within 3-6 months Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting a Designate Branch Manager to join the London Region of our thriving Trade Branch Network. Our Designate Trade Branch Managers work closely with our current Regional Manager and Branch Managers whilst training, with a view to being allocated their own branch to run within 3 - 6 months. Our Branch Manager Designates are then responsible for leading their own branch and Team to deliver excellence. Our Trade Branch Managers develop strong relationships with their customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR DESIGNATE BRANCH MANAGERS DO: Work closely with their Regional Manager and the Region's existing Branch Managers to learn lead their own Eurocell Branch within 3-6 months Use team management skills to lead and develop a small team Ensure the Branch operates as effectively as possible Develop relationships with customers, and enhance the sales and customer experience within their branch Manage day to day Branch operations and the branch team in order to deliver excellence Manage team absences and deployment Support the regional teams with recruitment Provide exceptional customer service and operational standards and ensure Branch sales targets are achieved Support training and maintain training records for Branch staff WHAT WE NEED FROM OUR DESIGNATE BRANCH MANAGERS: Our Branch Managers are hands-on, lead by example, and are focused on driving their team to reach sales and branch targets Passion and energy to deliver exceptional customer service and achieve business targets A customer focused approach, happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, drive and leadership abilities to manage a Branch effectively A full and valid driving license is essential Strong management skills and experience of leading a team Experience within a similar management role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR DESIGNATE BRANCH MANAGERS: You will be rewarded with a very competitive basic salary You will be allocated your own branch within 3-6 months You will receive an excellent monthly bonus scheme when allocated your own branch 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

Contract Manager West London Full-time, Permanent position 65k - 75k plus package We are working with a leading Social Housing contractor to recruit an experienced Contracts Manager to join their team in West London, leading on Planned Maintenance and Roofing projects. Working in partnership with Local Authority and Housing Association clients, You will be responsible for the successful delivery and management of multiple projects, ensuring projects are delivered in line with company procedures, contractual requirements and client expectations. Along with the management of the works, you will also be responsible for pre and post inspection of works, resolving escalated complaints, meeting staff training needs, organising sub-contractors, work allocation and ensuring H&S levels are maintained. Required Experience Proven track record in leading and delivering maintenance contracts with public sector / housing association clients. IT Literate with good knowledge of Microsoft packages Ability to understand client / contract requirements to maximise productivity and measure and improvement Excellent written and oral presentation Good understanding of H&S legislation Experience of managing and improving internal and external customer relationships and conflict handling Salary & Benefits: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary of up to £75,000 + Benefits. If you are interested, please apply online now

Elior Concessions - Elevating Every Day Out Whether it's a day out at a heritage site, museum, or entertainment venue , we make every experience extra special with fantastic hospitality and innovative food . We're the team behind the tasty treats and top-notch service that make every visit special. From a freshly brewed coffee to a gourmet meal, or a quick snack on the go , we turn food breaks into memorable moments. What you'll be doing... As a General Manager you will proactively manage teams on site as well as be accountable for recruiting, inducting, training and supporting colleagues to deliver an efficient, high quality service to Elior UK, our customer and clients. Motivating and managing a team Controlling and managing a budget creating a platform for financial growth Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence and innovative menu planning Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues Working Pattern: 5 Out of 7 Days | 37.5 Hours Per Week Job ID: 5961 What can you bring? Proven experience of successfully managing a team Genuine interest in customer service excellence A strong team player, highly confident and positive Self-motivated and innovative Previous experience within management, contract catering desirable Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

ROLE: Trade Counter Assistant / Driver HOURS: 44 per Week, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Rota - Permanent Role SALARY: £27,936 basic salary, plus 10% zone allowance per year, totalling £30,730 BONUS/OTE: Realistic total earning potential of up to £34,330 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary 10% Zone allowance An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career

Commercail Manager - Hybrid Introduction to role As one of the global market leaders in the design, manufacture, installation and service of automated material handling systems and related services, my client has an excellent reputation in the market for reliable project and service delivery, innovation, customer focus and strong market awareness. Key markets include Airports, Warehousing and Parcel solutions. Working within project execution team the Commercial Manager will provide professional contract management, procurement, cost control and administration to support the delivery of complex automation system projects into dynamic, evolving and challenging airport and parcel environments. Role Responsibilities This role would suit someone who is a strong leader with a high attention to detail, self-driven and motivated, organised, and enjoys challenging situations to see a job through to conclusion. The successful candidate will thrive in dynamic, complex and technical environments. The ideal candidate would therefore embody our core values of ownership, building reputation with customers, drive to win, team play, every day better, safe base and we care. • Accountable for ensuring complex projects are cost & change controlled and protected from commercial risk through contract interpretation, management, and administration– both upstream to customers and downstream to subcontractors, • Financial control of projects through forecasts (cash flow & costs), application for payments and billing plans, • Develop and maintain effective relationships with Customers, Subcontractors and Internal Stakeholders in support of the above accountabilities - promoting project engagement and successful delivery against the project requirements and deliverables, • Continuously improve upon own and others commercial management disciplines, community development and best practices to help support better individual and collective project delivery, • To support in upskilling and mentoring existing commercial team to further develop an effective Commercial Management team through the implementation of commercial strategies and targets developed jointly with the Commercial Lead / Project Steering Group / Project Directorship Role Qualification and Skills • Experience within Airport (ideally Heathrow) projects, • Experience with different forms of contracts e.g. NEC3, NEC4, MF/1, • Commercial management of a complex engineering project generating revenue of over £10m p.a., • Ability to drive and influence people to work to dates / programme, • Management of change process through analysis and understanding of scope, quantification (estimating) for compensation events – time and cost., • Good understanding of project programmes and schedule delay analysis, • Supplier and subcontractor management including pre and post contract relationship management, • Exceptional organisational skills, with the ability to coordinate and prioritise work within a fast-moving environment, • Adept at negotiation, diplomacy and conflict resolution, • Membership of a professional body i.e. RICS, CIOB, ACostE preferred, • Work with multidisciplinary Project Teams taking ownership and accountability for commercial success of projects What we offer • 28 days of annual leave (excluding public holidays), • Bupa Medical Cover, • YuLife – Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers, • A challenging work environment with lots of opportunities of career progression., • Cycle to work scheme, • Pension with Aviva, • Access to Achievers an award-winning recognition platform that inspires to recognise your coworkers Where points are awarded that can be exchanged for a range of goods and discounts

Date Posted: 2026-02-17 Country: United Kingdom Location: Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK. Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? The Quality Manager will be responsible for ensuring all works, maintenance, materials, designs, documentation and supply chain activities comply with the Contract , TfL standards, Applicable Law, and Good Industry Practice. They will lead quality assurance, quality control, documentation, audits, and compliance for the entire contract scope. Responsibilities 1. Quality Management System Leadership • Maintain and implement a Contract-specific Quality Plan aligned with: • ISO 9001, • TfL Quality Requirements, • Contract Schedule 10 obligations, • Ensure all quality processes (design, manufacture, installation, testing, maintenance) are in place, controlled, and auditable. 2. Design Assurance & Documentation Control • Ensure compliance with design approval , verification , validation , and assurance requirements. • Review and approve technical documentation, test certificates, maintenance records, and compliance evidence., • Manage configuration control and documentation changes throughout the contract lifecycle. 3. Audit & Assurance • Lead internal audits , supplier audits , and subcontractor quality audits . • Prepare for and support TfL audits , inspections, and quality reviews. • Track non-conformances (NCRs), corrective actions, preventive actions, and closure., • Maintain audit trails and compliance evidence for contractual inspection rights (Clause 41). 4. Installation & Maintenance Quality Control • Ensure all works comply with:, • Contract specifications, • Technical standards, • Safety-critical requirements, • Approved RAMS and method statements, • Perform field quality inspections and acceptance checks., • Verify material compliance, workmanship quality, and traceability., • Ensure defects are managed under contractual warranty and defect remediation procedures. 5. Supplier & Subcontractor Quality Management • Assess and approve subcontractors from a quality perspective., • Ensure suppliers comply with:, • Contract requirements, • Applicable Laws, • TfL supply chain standards, • Oversee incoming inspection, FAT/SAT quality checks, and certification. 6. Performance, Reporting & Data Integrity • Maintain performance data in line with contractual KPIs., • Ensure accurate and timely reporting of compliance, performance, and quality metrics., • Support continuous improvement obligations (Contract imposes yearly improvement targets). 7. Risk Management • Identify quality risks and implement mitigation strategies., • Participate in risk reviews and ensure quality impacts are captured., • Support safety and environmental teams where quality interfaces with HSE. 8. Compliance Management • Ensure full compliance with:, • Contract, • TfL engineering standards, • ISO 9001 QMS, • Applicable regulatory requirements, • Maintain a master document library and ensure traceable, controlled records for:, • Materials, • Workmanship, • Inspections, • Maintenance, • Testing, • Assurance submissions Experience & Qualifications - Required Qualifications • ISO 9001 Lead Auditor (essential), • Degree or diploma in engineering / quality management (preferred), • Chartered Quality Professional (CQI) is a bonus Experience • Minimum 5+ years Quality Management experience in: • Rail, • Infrastructure, • Mechanical/Electrical systems, • Construction or asset maintenance, • Strong understanding of:, • Assurance frameworks, • Technical documentation, • Rail or transport quality governance, • Experience with TfL or UK infrastructure clients is a major benefit. Skills • Strong auditing and compliance ability, • Excellent documentation control & reporting, • Ability to lead suppliers and subcontractors on quality compliance, • Strong communication with technical and non-technical stakeholders What can we offer you? Strong Remuneration Package A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme A culture which encourages innovative ideas and appreciates our talent is the key to our success Apply today to join us and build what's next!. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here . TPBN1_UKTJ

Workshop Manager / MOT Tester Location: Uxbridge Job Type: Full-Time Salary: £40,000 – £50,000 per annum (depending on experience) Position Overview We are seeking an experienced and motivated Workshop Manager / MOT Tester to lead a team of skilled Technicians at our busy automotive workshop in Uxbridge. This key leadership role is responsible for overseeing the efficient day-to-day operations of the workshop, maintaining high technical standards, and ensuring an outstanding customer experience. The successful candidate will demonstrate strong leadership capabilities, a proactive approach to problem-solving, and a commitment to driving performance within a fast-paced automotive environment. Remuneration and Benefits: Competitive Salary: £40,000 – £50,000 per annum, depending on experience. Performance Bonus: Attractive uncapped bonus scheme (average annual bonus approximately £7,100). Annual Leave: 5.6 weeks of paid holiday entitlement. Pension and Security: Company pension scheme and life assurance. Additional Benefits: Family and Friends discount events and a ‘Refer a Friend’ programme. Career Development: Clear opportunities for professional development and career progression within the organisation. Key Responsibilities: Team Leadership: Lead, mentor, and motivate a team of Technicians to achieve high levels of productivity, efficiency, and customer satisfaction. Workshop Operations: Plan, schedule, and allocate workshop jobs effectively based on Technician skill sets, technical requirements, and operational priorities. Operational Compliance: Ensure full compliance with all health and safety regulations, MOT standards, and company quality procedures. Customer Experience: Collaborate closely with the front-of-house team to ensure clear and accurate communication with customers regarding diagnostics, repair options, and completion timelines. Performance Management: Monitor workshop performance metrics and identify opportunities to improve efficiency, service quality, and overall profitability. Essential Skills and Experience: Level 3 qualification in Light Vehicle Maintenance and Repair (or equivalent technical experience). Valid MOT Tester licence. Proven leadership or supervisory experience within an automotive workshop environment. Excellent organisational, communication, and interpersonal skills. Demonstrated ability to meet and exceed operational targets and KPIs. Strong understanding of automotive compliance standards and workshop management systems. Full, valid UK driving licence. Application If you are looking for an opportunity to lead a talented team and play a key role in the success of a busy automotive workshop in Uxbridge, we encourage you to apply today. We are committed to creating a diverse and inclusive workplace and welcomes applications from individuals of all backgrounds

Founding General Manager Sticks & Cones | Marylebone, London Start Date: Early April 2026 Salary: £36,000£38,000 + performance bonus (up to £2,000 annually) About Sticks & Cones Sticks & Cones is a high-quality, ingredient-led independent ice cream shop opening in Marylebone. We create artisan ice cream and ice lollies made from scratch on-site, using carefully sourced ingredients including locally sourced dairy, 100% fruit purées and premium nut pastes. Everything we serve is made with attention to detail and a respect for craft. We believe in simple flavours executed exceptionally well, transparency in ingredients, and thoughtful sustainability in how we source, produce and operate. This is not a large restaurant operation. It is a focused, premium neighbourhood hospitality concept with a small team (3 full-time including the GM, plus part-time support during busy periods), high standards and strong founder involvement. The Founder will be present day-to-day in the early stages, and the role reports directly to them. We are looking for a Founding General Manager who is genuinely excited about quality food, ingredients and sustainability and who wants to help build something special from the ground up. The Role This is a pre-opening and operational leadership role combined with hands-on service leadership. You will help build the operational foundations of the business before launch and then manage day-to-day trading once open. You will lead from the shop floor daily serving customers, supporting the team and setting the tone for hospitality. Because Sticks & Cones is an ingredient-led, made-from-scratch concept, we are looking for a General Manager who takes pride in food quality and understands the value of craftsmanship. You do not need to be a chef but you should be genuinely interested in ingredients, flavour, sustainability and how things are made. As a neighbourhood concept, building genuine relationships with local customers will be central to success. We want a General Manager who can confidently talk about our products, communicate our values, and help create a sense of community around the brand. Key Responsibilities Pre-Opening (April Launch) Support final operational planning and readiness Recruit and onboard a small team in collaboration with the Founder Implement core systems, including EPOS, rota management and stock control processes Establish robust food safety systems, HACCP documentation and hygiene protocols Ensure full compliance with health & safety and Environmental Health requirements prior to opening Support supplier coordination and operational setup Post-Opening Lead the shop floor daily in a highly hands-on, customer-facing role Deliver warm, friendly and memorable customer engagement Build genuine relationships with regular customers and foster a strong neighbourhood community feel Champion local community engagement and help build Sticks & Cones reputation within Marylebone Manage staffing, rotas and labour cost control Monitor daily sales and trading performance Use EPOS and reporting tools to interpret sales patterns and labour efficiency Oversee stock management and inventory control, working closely with production Maintain rigorous food safety, hygiene and cleanliness standards at all times Prepare for and manage Environmental Health inspections Continuously refine service flow, operational systems and team efficiency Experience & Background 24+ years experience as a General Manager or in an equivalent senior hospitality leadership role Strong hospitality background (café, restaurant, dessert concept, premium quick-service or similar) Experience contributing to a new opening or early-stage business preferred Strong knowledge of food safety, HACCP systems and hygiene compliance Confidence managing Environmental Health inspections Proficiency with EPOS systems and scheduling software Ability to interpret sales, labour and performance reporting tools Familiarity with inventory and stock management systems Experience leading small teams in hands-on environments Comfort working closely with a Founder in a collaborative structure Salary & Package £36,000£38,000 depending on experience Performance bonus up to £2,000 annually Early April 2026 start Opportunity to play a foundational role in building a premium independent hospitality brand TPBN1_UKCT