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Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

Our client, a market leading UK Fintech requires a talented, enthusiastic and ambitious Customer Success Manager to join their expanding team. The successful candidate will have experience in portfolio management within an invoice finance environment or related customer success management with prior

As Customer Success Manager, you’ll be the face of the business for a growing portfolio of UK clients, ensuring exceptional onboarding, strong adoption, and long-term success. You’ll have a unique opportunity to lead client relationships, shape how the customer success function evolves, and dire

Comprehensive benefits for you and your family.Flexible hours and generous paid time off.Professional growth opportunities + LinkedIn Learning.Do what it takes to make a positive impact.Break things and rebuild to be better than before.Champion small wins and big ones.Increasing awareness, understan

As a Customer Success Manager, you will be involved in the following activities:. Regularly monitor customer health through metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score), and usage data to proactively address issues. Develop and execute customer success plans tailored

The Customer Success Manager will be responsible for maximising net retention and expansion on a portfolio of Kaisa customers by increasing adoption of the Kaisa product suite via the delivery of the Customer Success Programme. Collaborating with Senior Customer Success Managers, Business Operations

Senior Enterprise Customer Success Manager. Senior Customer Success Manager, Enterprise (UKI). Customer Success or account management with enterprise SaaS customers.

Customer Success Manager (CSM) - SAP Academy for Customer Success - United Kingdom (Hybrid). Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer-facing function with

The Senior Manager, Customer Success (Enterprise) will lead and develop a team of Customer Success Managers to ensure customer satisfaction, retention, and advocacy while embedding consistent success practices across enterprise accounts. We’re searching for a UK-based Senior Manager, Customer Succ

In this role, you will lead a team of Customer Success Managers (CSMs) responsible for engaging RLDatix’s mid-market customer segment through one-to-many, programmatic engagement models—driving adoption, retention, and measurable customer outcomes at scale. The Senior Manager, Customer Success (

The Senior Customer Success Manager (UK) will be responsible for driving product adoption, customer satisfaction, retention and expansion across Zoom’s UK enterprise customer base. Have a proven track record of customer success, account management, or strategic consulting experience in B2B SaaS. B

Customer Success Manager, Enterprise - EMEA - [IC2]. Sign in to set job alerts for “Customer Success Manager” roles. Senior Customer Success Manager (Remote - UK).

In this role, you will report to the Manager, Customer Success. Principal Customer Success Manager (Contract). Customer Success Manager, Enterprise - EMEA - [IC2].

Reporting to the Senior Director of Customer Success, the Customer Success Manager (CSM) will serve as a primary point of contact for a designated portfolio of customers. This is a Sales role focused on post-sales engagement, with particular emphasis on driving customer success within our direct cus

Client Success Manager - Retail Media. We are working with one of the most innovative tech companies in Retail Media, who are looking for a Client Success Manager to join their growing London team. Work closely with Client Success Directors to nurture long-term relationships.

Serve as the voice of the customer internally, influencing BetterUp teams to prioritize client success. Guide BetterUp and customer teams toward shared success metrics through proactive planning and alignment. Own customer health and retention across complex, multi-product customer engagements.

Develop and refine customer success best practices, tools, and playbooks to continuously improve the customer experience. We are seeking a Senior Customer Success Manager (Sr. This role is responsible for ensuring successful onboarding, driving platform adoption, and maximizing customer value and re

We’re hiring a Customer Success Manager to turn new deployments into measurable outcomes for engineering teams using Coder. Customer success or sales experience focused on developer tools. SaaS sales and/or customer success, with enterprise experience preferred.

TalentCo are partnering with a mission-led, seed-stage startup to hire their first dedicated Customer Success Manager. Be the first hire in Customer Success, building the function from the ground up and shaping best practices as they scale. Customer Success role within another SaaS startup, who has

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Customer Success Manager – DACH. Sign in to set job alerts for “Customer Success Manager” roles.

We are looking for a Customer Success Manager to join our team and teach AI chatbots. We find our most successful candidates work between 5-20 hours per week, up to 40 hours.

Partner & Customer Success Manager (Europe-based). As Client Success Manager, you’ll be the go-to partner for your customers, working closely with them to understand their needs, develop tailored solutions, and help them maximise value from the partnership. Customer Success Manager - Online Brand

We are seeking a Customer Success Manager who excels in guiding Commerce customers at every stage of their journey, ensuring they maximize product usage. Proficient in driving enhancements from customer feedback, this individual also mentors peers while effectively communicating customer needs to sh

Veeva is looking for a Customer Success Manager (CSM) to join our team in Europe, focused on ensuring the success of our customers utilizing Veeva Safety. Assistant Customer Experience Manager / Customer Service Manager. Customer Success Manager (Revolut People).

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Customer Success Manager (Technical), UK. Customer S

The ACSM plays a key part in our Customer Success offering, working in alignment with the wider Customer Success team, including Professional Services, Customer Support and Customer Education. As part of the Customer Success Management Team you will drive the realisation of customer success measures

Customer Success Manager | £25,750 plus performance bonus | Derby DE21. As a Customer Success Manager, you will be the first point of contact for new clients, guiding them through their onboarding process and ensuring they get the most value out of our products from day one! Cherry Professionalare

Visit the UK target customer groups, establish good and stable communication with customers, actively explore customers pain points, provide customers with professional landing solutions, guide customers to reach in-depth cooperation, and promote customer value-added services and contract renewal. T

Customer Success Manager (Technical), UK. Sign in to set job alerts for “Customer Success Manager” roles. Global Customer Success Manager (Hybrid).

The Customer Success Manager (CSM) in the Services department is dedicated to ensuring our customers achieve their desired outcomes through the effective use of our products and services. Proven experience in a customer-facing role, such as customer success, account management, or consulting. Mainta

As the Principal Customer Success Manager (CSM), you will play a pivotal role in ensuring the success and growth of our top-tier, enterprise customers. The ideal Principal Customer Success Manager should engage with customers, maximize value, and create strategies to grow our enterprise customers. C

We are looking to grow our Customer Success team with an additional Customer Success Manager (CSM) based in the UK. Client Advocacy: Collaborating with the Marketing team to highlight customer success stories, and serving as the voice of the customer, or better yet the community, within the organisa

As we grow globally (and fast!), we’re looking for passionate, people-first Customer Success Managers to help our customers fall in love with Workvivo and unlock its full potential. Principal Customer Success Manager (UK-Based Remote Role). Get notified about new Customer Success Manager jobs in.

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. Commerce

As a Customer Success Manager, you will be involved in the following activities:. Customer Success Manager, Enterprise - EMEA - [IC2]. Customer Success Manager (London/UK-Based).

The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. You’ll do work that matters - driving real impact and he

Minimum 5 years in a customer-facing role within a SaaS environment, focusing on Customer Success or Account Management. ClickUp is seeking a Senior Customer Success Manager (CSM) to join our dynamic team. Data-Informed Strategic Decisions: Utilize customer data and trends to guide strategic choices

As a Technical Customer Success Manager, you will be the trusted partner for a portfolio of high-value customers, ensuring their retention, satisfaction, and long-term success. Principal Customer Success Manager (UK-Based Remote Role). Customer Success Manager (London/UK-Based).

The Customer Success Manager (CSM) is responsible for driving customer engagement, satisfaction, and successful adoption of all Elsevier solutions. Develop and proactively manage ongoing relationships with customers, monitor customer health, and in general ensure that our customers are successful an

A Customer Success Manager (ERP, Customer Success, Account Management, Software, Remote) is required by a leading ERP software provider with a 29-year track record of delivering cutting-edge solutions to merchants, wholesalers, distributors, and retailers. Experience in customer-facing account manag

Customer Success Manager (Account Manager). Customer Success Manager (Account Manager). Customer Success Manager (Account Manager).

The Customer Success Manager position is a pivotal role at LivePerson. The Success Manager is the face of LivePerson to their customers & the main focal point for all related topics. A Success Manager focus is to retain and grow their Book of Business by identifying the unique value for each brand,

Own the customer lifecycle, providing ongoing and proactive support to Sophos customers to drive high levels of customer satisfaction, deep engagement, and mutual success, resulting in a successful renewal. As a Customer Success Manager, you are a critical part of our customers’ adoption and ongoi

Have big ambitions and offer incredible products that address our customers' pain points. Yabble is part of the YouGov group, providing access to world-leading AI tools, a wealth of data products, and a global customer base.

We’re looking for a detail-oriented and process-driven Enterprise Customer Success Manager who will be responsible for ensuring our customers thrive with Overjet’s software platform. Execute the customer success strategy, focusing on high touch points and relationship building with dental office

Additional experience as a Customer Success Manager, Sales Engineer or Account Manager preferred. The Customer Success Manager (CSM) for France is responsible for partnering with customers and prospects to achieve their goals and desired outcomes with Bluebeam solutions. Partner with customers to cr

Customer Success or similar customer-facing role in LegalTech, Tech or Consulting. Ensure customer retention and customer satisfaction through increased product adoption and increased usage. In this role you will work with BRYTER’s top customers, becoming their trusted advisor while influencing gr

Results-driven with a focus on meeting targets and delivering outstanding customer service. Establish and nurture strong relationships with key customers, gaining a deep understanding of their unique needs and goals. Take proactive measures to identify opportunities for improving client satisfaction