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Project Control Officer (PCO) 12 month contract initially Cheltenham Join us as a Project Control Officer and be at the heart of delivering high-impact projects—where your coordination skills will drive success, growth, and real career progression! Must have valid DV clearance Role Description You will act as the link between the Project Management, Commercial, Financial, and Contract Management teams, providing essential coordination to ensure cohesive and consistent operations. You will play a key role in executing and enhancing project management processes to ensure robust and efficient delivery to strict timescales. This role supports projects across their full lifecycle, providing key controls and governance. Skills and Experience A working knowledge and demonstrable experience in all or some of the following areas: • Experience within a project delivery environment or PMO, with understanding of structured and agile frameworks & methodologies (e.g., APMP, PRINCE2, SAFe, MSP) beneficial., • Project planning, scheduling, monitoring, and reporting; experience with P6, Microsoft Project, or JIRA desirable., • Ability to work independently and prioritise tasks., • Strong Microsoft Office skills, particularly Excel., • Excellent communication and numeracy skills., • Initiative in researching information and identifying solutions to problems., • Strong interpersonal skills, able to engage with a wide range of stakeholders and disciplines., • Willingness to work flexibly from other office locations when required., • Experience working with remote teams towards shared goals., • Basic understanding of project management suites and awareness of commercial/financial procedures. Responsibilities • Delivering allocated project tasks as directed by the Project Manager, Contract Manager, or Project Controls Lead., • Tracking project costs and producing finance reports., • Ensuring accurate and timely invoicing., • Supporting compliance with the Project Management Framework., • Maintaining databases and spreadsheets for project control., • Gathering timely input for finance and project management reports., • Supporting Project Managers with financial and commercial processes., • Assisting with preparation of management reporting., • Preparing professional document templates and providing guidance on Stage Gate and project management processes (training provided)., • Supporting commercial operations from pipeline management to final accounts., • Assisting with Risk and Issue Management and reporting., • Maintaining and developing strong professional relationships to secure repeat business., • Presenting information to clients and stakeholders professionally and responsively., • Supporting client, programme, and financial management of projects. Personal Attributes • Motivated by successful delivery with an interest in long-term project management career development., • Highly organised and able to work under pressure and to deadlines., • Takes pride in delivering accurate data and management information., • Customer-focused, committed to high-quality service for internal and external clients., • Achievement-focused with a proactive approach to overcoming challenges., • Demonstrates energy, pride, and determination in meeting targets., • Shows initiative with strong analytical skills and the ability to break down tasks effectively., • Passionate about ongoing technical and professional development. Company information At First Recruitment Group we understand just how important it is to secure the right people. That is why our Recruitment Consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates.

This is a really exciting time to join our Halfords Garage Services team. You will be working at one of our new Fusion centres; it will be upgraded with the latest facilities to lead the way in providing a first-class customer experience and a great working environment, where you’ll play a pivotal role in driving the centres success. Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today! • maximum £35,000 per annum, • Average uncapped bonus of £7,100 per year (with potential to earn more), • 5 days a week, • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs, • Pension Scheme & Life Assurance, • You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. What we’re looking for: • Proven ability to deliver high levels of customer satisfaction through effective management and leadership, • Experience in coaching, training, and developing colleagues in the moment, • Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience), • Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes, • Bring your own set of tools and put them to great use in a busy, well-equipped workshop, • Experience of maintaining compliance with Health & Safety standards, • Excellent verbal and written communication skills, • IT proficient, with the ability and willingness to learn in-house systems, • Strong organisational and time management skills Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

OPERATIONS MANAGER (SLT) A leadership role in a respected, values-led, employee-owned manufacturer. The Rooflight Co is an established, employee-owned British manufacturing business with more than 30 years’ experience supplying conservation, heritage and architectural markets. We have a strong reputation for quality, design and customer service, and our co-owners take pride in the craft and care that goes into every product we make. We aim to be the trusted partner for our customers, and the preferred choice for both customers and employees. We are strengthening our Senior Leadership Team with the appointment of an Operations Manager. The role leads the operational flow across planning, procurement, production and the warehouse. You will be responsible for coordinating these areas effectively and ensuring reliable fulfilment and a good experience for both customers and co-owners. You will also maintain high standards of health, safety and quality across all areas. A key part of the role is creating an environment where co-owners can grow, develop capability and take ownership of their work. You will help people be the best version of themselves, support succession planning, and build followership by setting clear expectations and leading by example. The role also works closely with our design and commercial teams on new product introduction and tailored bespoke project design solutions, ensuring operational readiness and supporting the company’s growth plans. Reporting to the Managing Director, you will be accountable for: • a clear daily and weekly operational rhythm, • alignment and communication between commercial and operational teams, • planning, purchasing and supplier relationships, • accurate stock, BoO’s, BoM’s and production information, • improving processes and ways of working Core Accountabilities 1. Operational Leadership and Fulfilment · Lead day-to-day operations across planning, procurement, production and the warehouse. · Maintain a clear daily and weekly operational rhythm. · Ensure reliable, right-first-time fulfilment for customers. 2. Planning, Procurement and Supplier Management · Oversee planning, purchasing and materials management. · Maintain accurate demand, stock data, BoOs, BoMs and production information. · Manage supplier relationships and performance. 3. Production, Warehouse and Inventory Management · Ensure safe, efficient and well-organised production and warehouse operations. · Maintain accurate physical stock levels through strong inventory processes. · Support good workflow and coordination between teams. 4. Health, Safety and Quality · Lead health, safety and environmental standards across the entire site. · Ensure compliance with statutory, regulatory and company requirements. · Manage and maintain quality accreditations and the Quality Management System (QMS). 5. People, Culture and Leadership · Create an environment where co-owners grow, develop capability and take ownership. · Support succession planning and individual development. · Set clear expectations, coach the team and build strong followership. 6. Continuous Improvement and Ways of Working · Improve processes, flow and operational routines to support efficiency. · Lead problem-solving and maintain accurate system data. · Help embed a culture of continuous improvement across operations. 7. New Product Introduction (NPI) and Operational Readiness · Support new product introduction by preparing operations for launch. · Align supply chain, planning and production processes with new products. · Ensure readiness for bespoke design and tailored project requirements. Success Measures · Fulfilment – OTIF delivery: ≥95%. · Efficiency – Schedule adherence / productivity: ≥95% adherence to the daily plan. · Procurement – Supplier OTIF and cost control: ≥95% supplier OTIF; year-on-year material cost improvement. · ERP / Data Accuracy – BoM, BoO and transaction integrity: ≥98% accuracy. · Quality – Right first time: ≥98% conformance; <2% rework. · Safety – Reportable incidents: Zero reportable incidents; positive near-miss reporting trend. · Inventory Accuracy – Stock accuracy: ≥98%. · People & Culture – Engagement, retention, development: Improved retention, engagement and quality of 1:1s and development activity. · NPI Readiness – Manufacturing readiness: 100% operational readiness before each launch. Skills, Experience and Behaviours… Essential · Experience leading operations in a manufacturing or engineering environment. · Strong understanding of planning, procurement, production and warehouse processes. · Experience improving operational flow and ways of working. · Evidence of developing people and building capability. · Experience managing site-wide health and safety. · Experience maintaining quality standards and supporting QMS and accreditations. · Good understanding of operational data, ERP use and production information. · Experience managing suppliers and delivery performance. Desirable · Exposure to new product introduction or bespoke project delivery. · Experience in a values-led or employee-owned organisation. Behaviours (aligned to TRC Values) · Ownership: takes responsibility, follows through and builds accountability. · Professionalism: consistent, respectful and sets a good standard. · Resilience: steady under pressure and constructive in approach. · Focus: prioritises well, acts at pace and supports customer commitments. · Pride: sets high standards and encourages the same in others. What We Value As an employee-owned business, our mission is guided by our three principles: values-led culture, innovation and long-term sustainability. These principles shape how we operate and how we support each other as co-owners. To succeed in this role, your values and behaviours will need to align with our five values: Ownership, Focus, Professionalism, Resilience and Pride. These help us create an environment where people can grow, contribute and be recognised for the value they bring. The Package • Company profit share – first £3,600 tax free, • Bonus – up to 10% of salary, based on fulfilment, cost and improvement targets, • 5% employer pension contribution (minimum 5% employee contribution), • Electric Vehicle lease and tax saving scheme, plus subsidised charge points, • 25 days’ holiday plus bank holidays, rising to 27 days with service, plus birthday day off, • Life assurance, • Health cash plan, • Employee assistance and wellbeing plan, • Long service awards, • Co-owner events, • Cycle to Work scheme, • Staff discount on Rooflight Co products, • Free on-site parking Working Pattern and Location • Monday to Friday, • Based at our site in Bourton-on-the-Water Salary £55,000 – £65,000 per annum • Bonus up to 10% of salary, • Profit share How to Apply Please apply by sending your CV and cover letter to Natalie Moss at , and tell us why this role feels right for you.

Must Haves to be a Customer Success Manager 2+ years experience in Customer Success or Account Management or SaaS onboarding, or a similar client-facing role A passion for learning technology, AI-driven tools, or workforce enablement platforms. Nice to haves to be a Customer Success Manager Previous

We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team.If you want to know about the requirements for this role, read on for all the relevant information.The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive a successful team.In return, our Autocentre Managers are offered exceptional earning potential, a good bonus scheme, great training and promotional opportunities and excellent working practices.We are offering a competitive salary along with an unrivaled bonus scheme.On average our branch Managers earn bonus of around £15,000 per year, some achieve £25,000 or more! Current manager bonus structure quotes: Autocentre Manager who has been with the Company for over 16 years: It is structured fairly.Definitely achievable for the right person.The key is drive.Its how you adapt yourself.You get what you put in.Autocentre Manager who has been with the Company since 2012: It is brilliant! Its a good structure, based on what you put out the door I earnt more in bonus than flat pay." We would consider applications from exceptional Workshop Controllers, Service Advisor or Parts Advisors who have the relevant experience and aspirations to develop their careers.Our Autocentre Managers are our role models who lead and motivate their teams to achieve, and exceed, realistic targets that generates shared benefits for the branch as a whole, and ultimately ensures customer satisfaction throughout.Customer satisfaction is of paramount importance to our business and your ability to communicate effectively with our clientele will contribute to generating new and repeat business which will enhance the overall profitability and success of our (your) branch.Our Autocentre Managers are responsible for: Promoting and maintaining the Company image, acting as a brand ambassador.Delivering outstanding customer service.Maximising volume to ensure profit and financial targets are met Co-ordinating and controlling the work of Autocentre staff, offering assistance and support as required Ensuring the security of stock and monies, being accountable for any losses Maintaining company house-keeping standards. xjlbheb Salary: Negotiable DOE Hours: 48 hours per week (8.30-5.30 Mon to Fri & 8.30-5 Sat) Benefits: The Potential for up to 44 days paid leave (including bank holidays) Competitive Salary Outstanding Bonus Structure Career Development Opportunities Training at our IMI approved Training Academies (Strood/Reading) Uniform Company Discount NOW: Pension Scheme Mr Clutch is a national Autocentre network and is recognised as the leading clutch, brake, service, cambelt and MOT provider, with over 40 Autocentres throughout the UK and we look forward to welcoming you to our successful teams!d02fcfcb-6df4-40ee-95cf-3eb059ce3173

Seeing customers successfully adopt and use the system. Deliver hands-on training to mechanics, workshop managers, office staff, and drivers. Ensure the customer is fully operational before leaving site.

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

Your Title: Customer Success Manager (EMEA) - Field Systems Job Location: UK | Remote About The Opportunity Are you passionate about leveraging cutting-edge te