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Job Title: Business Change & Communication Lead Location: Sheffield- 1Days/week Onsite Duration: 6months+ Contract Inside IR35 525GBP/Day Inside IR35 Key roles and responsibilities As the Business change and adoption lead, you will have several challenging responsibilities including: Engagement: • Work with the programme team to align on the “case for change”, the “Why”, “What” and “how”, • Engage with User community to articulate the programme vision and end state, • Storytelling and ability to manage User community and senior stakeholders through the deployment timelines, • Create and execute a plan of engaging the regional leads to drive Atlassian transformations changes, • Build and develop a sponsor coalition and a change network who embrace the change and help their colleagues to do the same, • Define the change and adoption approach for the Atlassian Cloud transformation, • Ability to pre-empt resistance and manage their reduction, • Provide / Support our solutions partner in regards organising and conducting training to user community, • Support programme manager in commutations to HSBC Atlassian community and senior stakeholders as part of overall training programme in reference to Training programme, • Able to use SuccessFactors training modules to create training on usage of Atlassian Jira and confluence tapered to HSBC Atlassian Usage Adoption responsibilities • Working with the PMO help define the KPIs which determine success Training and User Community uptake and benchmark what good looks, considering lead and lag indicators for success, • Support PMO to report against these metrics to the Programme Manager and leadership team and create targeted action plans for areas in need of more support specially with diverse teams., • Manage and monitor deployments and their success, implementing action plans and mitigations User Experience • Identify the need for user community and the key personas needed to be engaged, • Turn findings into tangible outputs, whether training assets, targeted communication or more focussed business engagement Training • Lead the creation of a range of training channels and content, and ensure the business is set-up to embrace the change. From self-led, to on-demand learning, byte sized and gamification we need to cater for all kinds of behavioural learning preferences, ideally have experience of training content creation on SuccessFactors Communications • Create a multi-channel, flexible and scalable communication approach, identifying key messages, communications channels and finding the balance between end-user scale and end-user impact Programme & People Leadership, Problem solving • Work closely with programme management team and user community to agree deployment timelines, sequencing, inclusions and exclusions, • Attend regular stand-ups, be responsive, prompt and collaborative in approach, • Anticipate and remove roadblocks to delivery. Ask questions when you do not understand, take ownership of problems and escalate when needed (remaining calm, knowing when to escalate, escalates with possible solutions), • Manage Risks and Issues through appropriate tracking and involving key members of the programme/project team as appropriate., • Develops communication and reporting strategy, coordinates between project teams for progress reviews, key decisions, documentation and approvals., • Proactively and effectively manages own time and workload, advocates to team the importance of project pace to achieve successful delivery, • Keeps focus on the medium- and long-term goals and the Group’s values particularly when under short term pressure Knowledge • Change management expertise – In depth appreciation of human-centric change, how to make change happen, story telling, • Ability to see stories beyond numbers, comfort with large data sets and distilling key information / messaging from complex data, • High level understanding project management methodologies, tools specially Atlassian Data Centre and Cloud, • Understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers and other stakeholders Experience • Experience of managing change within a Collaboration service such DevOps, • Experience of working in a banking environment, matrix organisation and change projects, • Evidence of strong communication and influencing skills, • Good verbal and written communication skills Capabilities • Grit, resilience and ability to push through and complete the job at pace, • Resourceful, build partnerships, trusted relationships and managing resistance, • Change management, storytelling, stakeholder engagement, • Content creation, for Atlassian Product tapered to HSBC usage, • Use of AI to drive product adoption, customer reach, innovative campaigns, use cases and adoption analytics, • Dealing with ambiguity and structured thinking / analytical skills, • Independent decision Making, • Leading self and Others, • Critical thinking, analytical and problem-solving skills Priyanka Sharma Senior Delivery Consultant Office: 02033759240 Email:

Are you seeking a fulfilling opportunity in the Build to Rent sector? Harte Recruitment is looking for a Lettings and Property Manager to join an exceptional team in Sheffield. This company value a consistent and conscientious work ethic and understand that the success of the company is reliant on its people. As Lettings and Property Manager, you will be in a supportive and engaging work environment, that encourages personal growth. With a strong commitment to excellent customer service and continuous learning, this company is the perfect fit for someone who is dedicated to achieving outstanding results while maintaining a healthy work–life balance. The Package: • Up to £30,000 basic salary per annum (D.O.E), • Monday to Friday, 09:00 – 17:30 + occasional Saturdays, with a day off in lieu during the week!, • 23 days holiday, increasing to 25 days with length of service., • Industry-approved training and qualifications, including Level 3 ARLA in Residential Lettings and Property Management (salary increase once this has been completed), • Free parking on site, however a driving licence is not a prerequisite for the job., • Plus, company days, fitness and mental health incentives! The Lettings and Property Manager role: • Registering applicant details and property requirements, • Booking and conducting viewings, • Negotiating with potential tenants, • Completing the check-in and check-out process, • Dealing with enquiries, • Supporting the management team, • Contributing to marketing strategies, • Promoting additional services to existing tenants, • Carrying out inspections in accordance with ASTs, • Inventories, • Deposit returns and disputes, • Liaising with the maintenance team, • Adhering to HR policies and procedures The Person: • Excellent customer service and sales skills, • Strong organisation skills, • Effective communication at all levels, • Knowledge of IT packages including Microsoft Excel, • Lettings and/or property management experience (essential)

The Opportunity: As part of our ongoing growth and transformation journey, we are seeking an experienced Data Product Owner / SME to join the team. The key difference about this role is that is not about product owning a specific product but having a product owner and architect perspective on data mastering and how to enable the value stream and its services move towards strategic mastering and use of data across services and systems. What you will do: • Delving deep into the myriad systems and processes the bank uses to capture and process customer data across all its lines of business, you will develop an understanding of how we collect and use data and how we can improve our processes and systems to maximise its utility and quality while reducing our demands on customers to supply it., • Empathising with internal business customer by actively listening to feedback, analysing usage data, identifying unmet internal and bank customer needs and opportunities for improvement to optimise how we collect and use customer data, • Establishing a clear data strategy and vision for the value stream that represents the need and wants of our internal customers to drive business value whilst communicating the value stream vision to business colleagues, Engineering, Architecture, delivery teams and stakeholders., • Optimise value stream product costs to deliver customer and commercial value from our data related services, leveraging Total Cost of Ownership (TCO) mechanisms, data and insights., • Developing and communicating a compelling data product strategy that is aligned to an overall technology strategy, leveraging strategic vendor engagement and potential future direction., • Translating the vision and strategy into a product backlog for various data services (feature writing and Story writing, backlog slicing), along with identifying Minimum Viable Product (MVP), planning releases and delivery roadmaps for the product., • Working closely with other value stream and cross-line of business Product Owners and Architects to improve our collection and use of data and the data related services we own., • Supporting business and delivery team in clearly understanding backlog items, their priority and why those items are key to customer success and manage backlog to align with Product vision and priorities., • Working closely with developers, designers, and other stakeholders, fostering open communication, and building trust. This collaborative approach ensures smooth execution and timely delivery., • Analysing user data, tracking success metrics (OKRs, KPIs and SLAs), and leveraging insights to make informed decisions that optimise the product's performance, value and commercial (profit and loss) goals., • Ongoing day-to-day support on Business-as-Usual needs and facilitate effective deployment of strategies to support growth, regulatory aspects or customers in financial difficulties., • Lead the engagement with various stakeholders across Business, Technology and Operations, • Implement and monitor the application of policies, governance frameworks, procedures, practices and standards to ensure data quality, effective data risk and compliance management and regulatory compliance. Operate controls effectively to ensure any issues with deployment is captured prior to go-live with maker/check and adequate quality checks. What you will need to succeed in the role: (Minimum Qualification and Skills Required) • Extensive experience in a digital, technical or user centric product role (Product Owner or Product Manager) mixed with experience in an architecture or technical role in a data context., • The skill and capability required to succeed in this role crosses business and technology in a way that few others do. Probably you will have had roles in technical support, testing or systems integration that exposed what happens when people get data issues wrong., • You will spend significant time with Enterprise, Solution and Data Architects and will be comfortable discussing data issues with them and with developers., • Ability to identify intended benefits and outcomes to assist in prioritisation process, and illustrate excellent decision making skills to inform road map development, • Must have a strong background in onboarding and KYC/CDD solutions or similar products preferably in a systems integration or data mastering related capacity, • Ability to positively influence, engage and collaborate with stakeholders at all levels, including high value customers, suppliers / vendors, and other internal Product teams, • Experience leveraging financial information to monitor costs and/or make commercial decisions to drive value, • Demonstrable management and critical decision-making experience in a regulated industry, • Confidence to experiment, test ideas, and share learnings and insights., • Strong analytical, problem solving, process design, and requirements gathering skills along with knowledge of Project Management, Business Analysis, and / or Software Development Lifecycle - ideally in an Agile / Scrum environment., • Comfortable with ambiguity, shifting priorities, and being outside your comfort zone., • Able to challenge thinking and influence across the organisation.

Product Owner – Cloud & SaaS Platform & Security SPOC (Hybrid Leadership Role: Cloud Product Ownership + Cybersecurity Oversight) About Ipsotek Founded in 2001, Ipsotek, an Eviden business, is a global leader in AI-powered video analytics. With over 800 successful projects spanning airports, government facilities, retail environments, and smart cities worldwide, our VISuite AI platform doesn't just process video—it understands it. We’re in an exciting phase of growth, expanding our reach and building on over two decades of experience. As AI continues to shape the future, Ipsotek is helping define how it is used responsibly, creatively, and effectively in the real world. At Ipsotek, we’re more than a technology company; we are a team united by a shared purpose. We believe in creating safe and secure spaces while contributing to a smarter, more connected world. Innovation, curiosity, and impact drive everything we do. In this rapidly evolving industry, continuous learning isn't just encouraged—it’s essential. Here, you'll constantly engage with new technologies and challenges that keep you at the cutting edge of AI innovation. As part of Eviden, an Atos group company, we benefit from the strength of a global organisation while operating with the autonomy and agility of a focused, mission-driven team. Our remote-first, high-trust culture values ownership, collaboration, and continuous learning. Role Purpose • We are seeking a Product Owner to lead the development and evolution of a modern, scalable, secure SaaS/cloud platform, while acting as the Security/Cyber SPOC for the organization. This hybrid role combines cloud product leadership with security oversight, ensuring the platform delivers exceptional customer experience and meets enterprise-grade security and compliance standards. Cloud & SaaS Product Leadership • Define and own the cloud/SaaS roadmap, aligning with business objectives and customer needs., • Drive the delivery of cloud-native SaaS capabilities, including:, • Multi-tenancy, • Self-service onboarding, • Elastic scaling, • Seamless updates, • Collaborate with engineering and DevOps teams to implement secure-by-design principles and cloud best practices., • Gather feedback from customers and iterate quickly to improve usability and adoption. Security & Cyber SPOC Responsibilities • Act as the single point of contact (SPOC) for all security and cybersecurity matters related to the platform., • Partner with the CISO to align on security strategy, compliance, and incident response., • Coordinate third-party penetration tests, audits, and manage remediation plans., • Ensure compliance with relevant frameworks and regulations (ISO 27001, SOC2, GDPR)., • Communicate security posture, risks, and progress to leadership and stakeholders. Cross-Functional Collaboration • Work closely with engineering, QA, DevOps, and security teams to balance product and security priorities., • Align with sales, marketing, and support teams for smooth SaaS adoption and customer success., • Manage stakeholder expectations and provide clear updates on roadmap and security initiatives. Qualifications Must Have 5+ years as a Product Owner or Product Manager, with: • 2+ years in SaaS/cloud products., • 2+ years in security/cyber roles (can overlap). Proven track record of launching or scaling secure cloud-native/SaaS platforms. Strong understanding of: • Cloud architectures (AWS, Azure, GCP), • Microservices, containers, CI/CD pipelines, • Secure SDLC and vulnerability management Experience coordinating penetration tests and working with CISOs/security leadership. • Familiarity with compliance frameworks (ISO 27001, SOC2, GDPR). Preferred Skills • Excellent communication and stakeholder management skills., • Ability to translate technical concepts for non-technical audiences., • Strong organizational skills to manage multiple streams (product, security, compliance)., • Agile mindset with experience in scrum or kanban delivery. Key Attributes • Visionary & pragmatic: Sets bold goals while delivering incremental value., • Customer-focused: Prioritizes usability, onboarding, and customer success., • Security-conscious: Embeds security and compliance into every stage of product development., • Change agent: Drives adoption of SaaS and secure-by-design practices. Location & Work Model • Hybrid role: Based in London with flexibility for remote work., • Occasional travel for collaboration with CISO and third-party security partners. Why Join Us? • Lead a strategic cloud initiative for a critical platform., • Shape the future of a secure, scalable SaaS solution., • Work at the intersection of product innovation and cybersecurity leadership.

About NGIS NGIS is a leading provider of geospatial solutions to organisations around the world. We deliver impact through the power of location technology, helping clients use spatial data to make better, faster, and more sustainable decisions. Our Software Engineering team builds, implements, and supports both customer-specific geospatial solutions and our own TraceMark Software as a Service products. TraceMark provides map-centric insights that drive impact across industries such as agriculture, sustainability, transport, and natural resources. Whether working on the TraceMark roadmap or a bespoke client solution, our engineers bring technical excellence, collaboration, and a shared passion for geospatial innovation to everything they build. About the Role The Senior Product Owner plays a pivotal role in delivering high-value solutions that meet the needs of NGIS’s customers and align with business strategy. This role bridges product ownership and project delivery, owning the product backlog while leading customer engagement throughout discovery, implementation, and release. The Senior Product Owner acts as the key interface between customers, internal stakeholders, and the delivery team, ensuring priorities are clear, delivery is well-structured, and every increment adds measurable value. The role will operate primarily within the EU, working remotely with a dedicated delivery team and coordinating closely with the Australian (WA) product and engineering teams. The Senior Product Owner plays a key role in bridging time zones and maintaining strong communication between regions to ensure seamless handover, aligned priorities, and continuous delivery. About You Qualifications Tertiary education in Business, IT, or a related discipline, or equivalent commercial experience and results. Experience • Minimum 5 years as a Product Owner, Product Manager, or Delivery Lead in an agile software environment., • Proven success leading a cross-functional delivery team and managing complex product backlogs., • Experience in customer-facing delivery and stakeholder engagement in enterprise or B2B contexts., • Experience in CPG, ESG, or sustainability-related domains is highly desirable., • Exposure to project delivery management is preferred., • Experience working with remote or globally distributed teams and managing across time zones is desirable. Skills • Excellent communication, facilitation, and presentation skills with technical and non-technical audiences., • Strong analytical and problem-solving capabilities., • Proficiency with backlog and delivery tools (Azure DevOps, Jira)., • Working knowledge of design and prototyping tools (Figma, Miro)., • Skilled in agile delivery practices (Scrum or Kanban) and modern product management methods. Objectives and Goals This role is critical to the success of NGIS’ TraceMark and related products, ensuring EU-based delivery teams contribute effectively to global product outcomes and customer success. Success in this role includes: • A clear, prioritised backlog and consistent delivery cadence., • High levels of customer satisfaction (NPS > 25) and proactive communication., • Reduced cycle time and delivery risk., • Growing customer adoption and measurable business value from delivered features., • Strong collaboration and knowledge sharing across global teams. Why Join NGIS? • Work with purpose, building technology that drives environmental and social impact., • Collaborate with talented engineers and geospatial experts across global teams., • Flexible working arrangements; option to opt-in to a 9-day fortnight., • Continuous learning culture with support for certification and professional growth., • Be part of an innovative company recognised for geospatial and cloud excellence. If you believe you have the skills and experience to excel in this role, we would like to hear from you.

Job Title: Client Success Manager Location: Remote Employment Type: Full-Time, Permanent Company Overview We are a specialist provider of cybersecurity services, committed to protecting digital assets and maintaining the integrity of client and customer data. Our team uses innovative strategies and advanced technologies to address evolving cyber threats and deliver exceptional service. About the Role As a Client Success Manager, you will be the champion of client excellence, working closely with service, security operations, and consulting teams to build trusted partnerships. You will proactively manage relationships with strategic clients, keeping them informed of key metrics, service updates, and upcoming initiatives. You will also oversee client deliverables, monitor onboarding and consulting projects, ensure milestones are met, and address any issues promptly. Key Responsibilities • Client Relationship Management: Build and maintain strong, trust-based client relationships, acting as their advocate within the organisation., • Client Feedback & Improvement: Conduct regular feedback sessions, including NPS/CSAT surveys, to capture insights and drive service improvements., • Issue Resolution: Proactively manage and resolve client concerns, escalating when necessary to ensure satisfaction., • Service Reporting: Compile and deliver key service metrics, including Quarterly Business Reviews and service updates, highlighting performance, deliverables, and strategic recommendations., • Growth Opportunity Identification: Collaborate with clients and internal teams to identify growth opportunities, ensuring follow-up with relevant stakeholders., • Contract Renewals: Coordinate timely renewal discussions with account management teams to maintain ongoing client relationships. Benefits • 28 days annual leave plus bank holidays, • Fully funded ongoing training and certifications, • Regular team social events, • Life cover and sickness cover*, • Private medical cover*, • Home working allowance*, • 5% employer pension contribution Essential Skills & Experience • Minimum 24 months in a client-focused role, building lasting, trusted partnerships., • Experience conducting quarterly business reviews and managing client feedback processes., • Proven understanding of IT services and solutions., • Strong, clear communication and presentation skills., • Familiarity with security fundamentals and business requirements., • Proficiency with CRM systems and reporting tools to track client interactions and performance metrics., • Excellent time management and organisational skills., • Understanding of project management delivery styles. Personal Attributes • Service-oriented, with a passion for delivering excellent customer experiences., • Consistently strives to exceed expectations., • Acts with integrity to build enduring partnerships., • Resilient, determined, and solution-focused., • Collaborative and supportive, ensuring no one is left behind. Desirable Skills • Experience as an account manager or similar role in IT or cybersecurity managed services., • At least 12 months of experience delivering IT managed services or long-term client engagements., • Awareness of cybersecurity industry trends and managed services., • Confident in leading client meetings and presentations.

Veracode is a global leader in Application Risk Management for the AI era. Powered by trillions of lines of code scans and a proprietary AI-generated remediation engine, the Veracode platform is trusted by organizations worldwide to build and maintain secure software from code creation to cloud deployment. We are seeking a highly skilled and experienced Senior Customer Success Engineer to join our team, supporting customers with product adoption and resolving complex technical challenges in their software security programs. Customer Success Engineers play a critical role in building and sustaining customer relationships while driving the adoption and success of Veracode solutions. The Customer Success Engineer works closely with the Customer Success team to build long-term business relationships with our customers, which helps maintain and grow our business. The ideal candidate will have a mix of technical and business savvy, bringing a consultative mindset and approach, an ability to work cross functionally, and strong presentation skills. Veracode has an environment that fosters upward mobility and career growth so we are searching for high energy, hard-working individuals that would like to grow with us. What you will be responsible for: • Discover and understand the technologies, solutions, constraints, and challenges for a cloud security, application security, and vulnerability management program, • Match Veracode solutions to customer's technical, security, and business needs., • Assist and advise on the effective use of Veracode security products and their alignment with a customer's environment., • Collaborate with Customer Success Manager on designated accounts through customer onboarding to ensure a successful customer launch., • Demonstrate and integrate Veracode products across the entire software development toolchain., • Present Veracode’s vision, strategy and product roadmaps to executives and technical management., • Provide customer-oriented feedback to internal product development groups to guide the future direction of Veracode solutions., • Keep abreast of security industry trends, emerging development technologies and apply them to improve customer’s technical goals. Required Skills: • Minimum five years’ experience in cyber security., • Customer facing experience with strong listening and business relationship skills., • System integration and automation experience with an emphasis on CI/CD (AWS, Azure DevOps, GitHub, Jenkins, etc.), • Experience writing scripts with Python, Postman, etc. to automate tasks via security tool APIs (REST & GraphQL), • Familiarity with how .NET, Java, JavaScript programs are compiled and packaged., • Hands-on experience with application security solutions (Veracode, Synopsys, Checkmarx, Snyk, etc.) and cloud security solutions (Wiz, Palo Alto Prisma, Orca, AWS Security Hub, etc.), • Customer requirement gathering, prioritization and scoping experience., • Enthusiastic, self-starter with a charismatic personality, • Fluency in French a plus, but not required, • Must be willing to travel 10-25% What we offer you: • Medical, Dental, and Vision Coverage to meet all your healthcare needs, • Unlimited paid time off and flexible work arrangements to support a healthy work-life balance, • Extensive development and training offerings to help you grow with us, • An annual contribution of 6% towards your pension, • Life assurance, personal accident, and long-term disability insurance, • Enhance parental leave initiatives as well as other family friendly benefits, • Annual fitness reimbursements and access to apps that support wellbeing, • Summer and end of year social events to bring the team together and celebrate our success Fraudulent Recruitment Alert - Be Aware and Stay Informed At Veracode, we prioritize a secure recruitment process. Unfortunately, fake recruitment and job offer scams are on the rise. They aim to deceive candidates through emails and calls to obtain sensitive information. Here’s our recruitment promise to you: • Comprehensive Interview Process: We never extend job offers without a comprehensive interview process involving our recruitment team and hiring managers., • Offer Communications: Our job offers are not sent solely through email, and we will never ask you to pay for your own hardware.

Role Title: Salesforce Data Cloud Technical Architect Location: London / Manchester / Leeds / Birmingham Salary: Competitive salary and package dependent on experience Career Level: Associate Manager to Manager Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance and inclusion and diversity. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO About the Accenture Salesforce Business Group: Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo-charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment – we have the energy and pace of a start-up, merged with the stability of a well-established Salesforce capability (Accenture has been delivering Salesforce-powered transformation for over 15 years). The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet. We do this through leveraging the best aspects of our deep knowledge of how to modernise organisations selling, service and operational functions across all key industries. With deep knowledge in the power of Salesforce’s multiple cloud offerings we help clients transform their employee and customer experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves we lead by example and are a great example of how we have modernised our sales, forecasting and commercial governance with Salesforce tools. You will learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way we believe that our customers get the best results from their partnership with us. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. As a Salesforce Data Cloud Technical Architect, you will: • Work as part of an integrated Accenture and client team, defining, architecting, designing, delivering and deploying Data Cloud based solutions to our clients, • Design and implement end-to-end data architectures across Salesforce Data Cloud and other Salesforce Core Clouds (Sales, Service, Marketing, Commerce), with a strong focus on data ingestion, unification, and scalable target activation., • Drive creativity and innovation in solutions to deliver value for clients and Accenture, • Support pre-sales activities including shaping and presenting solutions, and estimating and planning for delivery, • Develop further skills in Salesforce, solutioning, industry expertise and client engagement through hands-on experience and training, • Lead and supervise development teams We are looking for experience in the following skills: • Hands-on Salesforce Data Cloud expertise – architecting, designing, and delivering integrated solutions across Sales, Service, Commerce, and Marketing Clouds, • Data ingestion & integration – experience with batch, streaming APIs, connectors, and integration with platforms like GCP/BigQuery, Azure, MuleSoft, and GA4., • Data unification & identity resolution – skilled in mapping, transforming, and consolidating Salesforce and non-Salesforce data into unified customer profiles., • Activation & personalization – experience with audience segmentation, data actions, real-time personalization, and multi-channel campaign orchestration., • AI & analytics enablement – practical experience configuring Einstein Copilot, Prompt Builder, Data Graph, and deploying AI/ML models in Data Cloud., • Architecture & governance – strong grasp of scalability, performance, security, compliance (GDPR/CCPA), consent management, and Salesforce Trust Layer., • Certifications & Salesforce ecosystem knowledge – Salesforce Data Cloud Consultant (plus Admin/Marketing/AI certifications), with solid understanding of Sales, Service, Commerce, and Marketing Cloud. Set yourself apart: • You have a working knowledge of non-Salesforce Enterprise Customer Data Platforms as a point of comparison, • Active Salesforce community participation and contributions, • An understanding of the CMO and CDO ‘agenda’ – priorities, challenges and KPIs What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package.

Business Development Manager - Microsoft Business Applications Permanent - Home based (in the UK) No sponsorship can be offered Basic salary + OTE (uncapped) About the Role As a Business Development Manager, you will drive growth across the Microsoft technology portfolio by identifying opportunities, building strong customer relationships, and developing solutions that support digital transformation. You will work with customers, partners, and internal teams to position Microsoft solutions—including Dynamics 365 (D365), Power Platform, and wider Microsoft technologies—to solve real business challenges and deliver measurable value. Key Responsibilities • Identify and develop new business opportunities, engaging with customers to understand their commercial and technology needs., • Position Microsoft-based solutions—including D365, Power Platform, and enterprise Microsoft services—to address customer requirements., • Build and maintain strong relationships across Microsoft’s partner ecosystem to create collaborative, end-to-end solution opportunities., • Collaborate with technical pre-sales, delivery consultants, and marketing teams to support lead generation, customer success, and solution development., • Keep up-to-date with Microsoft products, licensing models, and partner programs to provide accurate and strategic guidance to customers., • Manage and grow your sales pipeline, meeting and exceeding monthly and quarterly targets through disciplined forecasting and customer engagement. Requirements • 4+ years’ experience in a sales or business development role within the IT or technology sector., • Background working with Microsoft solutions, technology consulting, or enterprise transformation projects., • Familiarity with Dynamics 365 (D365), Power Platform, and other Microsoft products., • Strong communication, negotiation, and organizational skills, with the ability to influence stakeholders at multiple levels., • A proactive, self-driven mindset and a genuine passion for sales and Microsoft technologies.

We’re working with a globally operating digital agency, an agency renowned for crafting intelligent, data-driven digital experiences for some of the world’s most forward-thinking organisations. Their specialism? Designing and delivering websites, apps, portals and intranets that don’t just look great, but connect seamlessly across sales, service, eCommerce and marketing. These are true end-to-end experiences driven by data, underpinned by strategy, and designed to meet customers where they are, with the right message at the right time. They’re now looking to bring in a Senior Digital Project Manager to help lead the successful delivery of these complex and transformative digital programmes. As Senior Digital Project Manager, you’ll be the lead orchestrator on high-impact digital projects for global clients managing delivery from discovery and scoping through to launch. You’ll sit at the centre of a talented, cross-functional team of designers, developers, strategists, data experts and client partners ensuring seamless execution, commercial success and exceptional user outcomes. Projects vary in size and scope, from large-scale websites and mobile apps to fully integrated portal and intranet solutions that connect deeply with CRM and customer data platforms. Key Responsibilities • Lead the planning and delivery of digital projects from end to end, • Act as the key point of contact for clients, ensuring smooth communication and a trusted partnership throughout, • Manage budgets, timelines, resourcing and project scope with precision and accountability, • Work closely with internal teams to align technical, creative and strategic outputs, • Apply agile and hybrid delivery methodologies to suit project needs, • Identify risks early and resolve blockers with confidence, • Ensure final deliverables exceed client expectations in terms of quality, performance and user value What We're Looking For • A minimum of 5 years’ experience in digital project management, • Proven track record delivering complex, multi-channel digital projects within an agency or consultancy setting, • Strong understanding of the digital ecosystem, • Excellent communication and stakeholder management skills, • Experience working with customer data, marketing technology, or connected platforms (Salesforce, Sitecore, Adobe, HubSpot etc.) is highly advantageous, • Calm under pressure, highly organised, and solution-oriented Why This Role? • Work with a truly global client base while enjoying the culture, autonomy and creativity of a boutique agency, • Be part of a team that blends design, technology and data in a way that genuinely moves the needle for their clients, • Lead exciting, meaningful digital programmes that span multiple platforms and industries, • Competitive salary from £60,000 to £90,000, depending on experience, plus benefits Interested? If you’re an experienced Digital Project Manager ready to take the next step in your career and want to join an agency doing work that genuinely makes a difference, we’d love to hear from you.

Product Manager – AI-Native B2B SaaS (Remote UK / Europe) We’re hiring a Product Manager to play a pivotal role in taking an AI-native B2B SaaS product from beta into public launch. This is a hands-on, delivery-led PM role in an early-stage environment where execution really matters. You’ll sit at the centre of engineering, design, data, and leadership — owning the day-to-day product engine and helping shape a platform that turns real customer conversations into actionable commercial insight. About the Product The platform addresses a long-standing gap between sales and marketing teams. By analysing real customer conversations alongside CRM and campaign data, it surfaces patterns, insights, and opportunities that revenue teams can act on immediately. Public launch is planned for early 2026. A functional, beta-ready product already exists — core architecture, design system, and user flows are in place. The focus now is iteration, refinement, and expansion to reach a true go-to-market release. The Role This is a high-autonomy Product Manager role. With fractional CPO and CTO support, you’ll be trusted to run execution end-to-end — not just manage tickets. You’ll work closely with: • Fullstack Engineers (including a Tech Lead), • DevOps, • Data Ops & ML Engineering What Success Looks Like • Backlog ownership with clear, well-structured stories, • Predictable sprint delivery and release cadence, • Strong synthesis of user feedback into prioritised improvements, • Shared context across Product, Engineering, Design, and GTM, • Confident decision-making in ambiguous, fast-moving conditions, • Translate strategy into actionable roadmaps, plans, and stories, • Own backlog creation, refinement, sprint planning, and releases, • Remove blockers and ensure engineering clarity on scope and outcomesUser & Market Insight, • Gather and synthesise qualitative and quantitative user feedback, • Analyse product usage, signals, and metrics to inform prioritisationCross-Functional Product Leadership, • Maintain alignment across Product, Engineering, Design, and Commercial, • Support GTM with product context, release notes, and enablement, • Communicate continuously with founders and the CPOQuality & Outcomes, • Track KPIs and propose data-led improvements, • 3–5+ years in B2B SaaS Product Management, • Strong backlog management and story-writing skills, • Proven experience working closely with Engineering and Design, • Solid understanding of marketing analytics or campaign workflows, • Comfortable specifying requirements involving data and AI/ML concepts, • High emotional intelligence and strong communication skills, • Pragmatic, outcome-focused, and delivery-oriented, • Comfortable operating with autonomy and limited supervision, • Remote (UK or Europe), • UK preferred, • Core overlap required: 10:00–16:00 UK time, • Shape a product right before public launch, • True ownership and influence — not a ticket factory, • Direct access to founders and experienced product leadership, • Work in a modern AI-driven, insight-led environment, • Join early, with genuine room to grow into senior leadership

Job Role: Strategy & Consulting – Supply Chain & Operations Senior Manager /Associate Director with experience in Communications Media and Technology (CMT) Location: London Career Level: CL5 Associate Director Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: Supply Chain & Operations is a major functionally-oriented strategy & consulting practice: we help our clients reimagine and transform tomorrow’s supply chains and operations to positively impact business, society, and the planet. We do this through a human centred and data driven approach that encourages our people and clients to continuously innovate and generate significant, sustainable global impact. Built on the three pillars of customer centricity, zero based mindset, and responsible operations & organizations, this is what we call the Intelligent Supply Chain. You'll learn, grow and advance in an innovative culture that thrives on shared success, diverse ways of thinking and enables boundaryless opportunities that can drive your career in new and exciting ways If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job. Supply Chain & Operations is seeking to recruit a Associate Director with strong advisory consulting experience with a focus on CMT and to drive supply chain projects engagement in this industry. In our team you will: • Play a leading role in shaping and delivering innovating Supply chain engagements for our clients, • Learn at the forefront of the industry, provide actionable insights to the world's top organisations, helping them address priority C-suite issues with strategies and improvements they can execute with speed and at scale, • Work in a central role enabling our Supply Chain & Operations capabilities in working with some of the best global companies in the world, responsible for helping the C-suite and their business partners address some of the critical business issues faced today, including:, • Supply Chain Strategy & Segmentation (Operating Model, Process Design, etc.), • Strategic Cost Reduction (Zero Based Supply Chain), • Operations and Process Transformation (Prime Value Chains), • Procurement Transformation and Direct & Indirect Sourcing Optimisation, • Platform Driven Transformation (Technology Strategy, Systems Implementation, etc.), • Integrated Business Planning: S&OP, Demand Planning, Supply Planning, Inventory Optimisation, • Control Towers & Analytics, • Physical Logistics & Supply Chain Network Design, • Warehouse Design & Warehouse Automation, • Transportation & Last Mile Delivery, • Responsible and Resilient Supply Chain: Risk, Performance, Innovation, Diversity, Sustainability In this role you will: • Be responsible for leading projects and delivery teams in our Supply Chain and Operations practice to formulate and execute supply chain transformations, • Lead end-to-end strategy to implementation of supply chain digital and analytics capabilities, including but not limited to SAP, S4/IBP, Oracle, Coupa, Kinaxis, iValua, O9, etc., • Drive supply chain transformations in line with client’s business challenges:, • Create capabilities (process/tools/people) in line with the future operating model, • Analyse and model financial data to support large scale cost reduction programmes, utilising functional and cost category benchmarks, process definitions and enterprise value targeting tools, • Help clients improve their ability to drive business outcomes through digital planning, reporting, and analytics, • Help clients harness digital and emerging technology solutions to power their operational strategies (including via RPA, IoT, Blockchain, Analytics, AI), • Refine and optimise the client's ability to organise and analyse financial, operational and external information to create substantial shareholder value, • Maintain an understanding of advancements in technology and innovations which are happening across digital, analytics, the supply chain ecosystem and broader marketplace, • Drive and develop vendors relationships with our strategic partners, • Establish and strengthen client relationships with the CSCO, as well as COO, CFO, CPO, and Operations executives, • Lead business development opportunities and prepare sales proposals, • Build and manage highly effective teams of Consultants to help shape and execute client engagements, with a strong capability to develop the skills and capabilities of junior colleagues, • Contribute to global thought-leadership and leverage the skills of others throughout the practice to enable cohesive delivery of strategic and transformative solutions, • Develop Accenture’s Supply Chain and Operations assets, tools and PoV to support both sales opportunities and the education of the broader Supply Chain and Operations community, • Build and establish relationships with key third parties (e.g. technology providers, governmental bodies) that help to complement and expand Accenture’s Supply Chain and Operations capabilities and PoV, • Collaborate with the broader Accenture network including Sustainability, Industry X, Technology and Operations to jointly shape and advance Accenture’s Supply Chain and Operations agenda, • Play a leading role in the development and education of our UKI Supply Chain and Operations practice. We are looking for experience in the following skills: • Ability to analyse complex client problems, understand financial performance links between operations, supply chain and corporate results and think strategically to create a benefit/business case, • Experience in the CMT Industry, • Ability to manage the origination of new work, and drive the sales process, • Ability to execute programme management and large scale delivery of projects, • Experience scoping and delivering transformation and innovation technology advisory solutions and services that includes advanced functional-level understanding of at least one of the following: o9, Kinaxis, SAP IBP or SAP S4, Blue Yonder., • Commercial management of consulting engagements, • Ability to form strong client relationships particularly at the senior levels, • Leadership; the ability to easily establish trust-based relationships and gain valuable insights through collaboration and communication, • Strong strategic thinking and team building with a proven track record in driving business outcomes for large clients, • Ability to structure ideas and solutions, to communicate clearly and concisely, • Ability to develop new concepts and break-through thinking, • Excellent written, oral and presentation communication skills, • Build and manage high-performing teams and undertake career counselling responsibilities, • Experience as a SME with deep knowledge in an area of expertise based on experience, and act in an advisory role in meeting Set yourself apart: • Significant consulting experience including: delivery to agreed scope, time scales and budgets from a top tier consulting company or blue-chip organisation, • Functional experience should include some of the following: Planning, Logistics, Procurement, Process Transformation, and Sustainability, • Supply chain technology and digital disruptor awareness, including but not limited to SAP, S4/IBP, Oracle, intelligent automation, Internet of Things (IoT), blockchain and analytics; other specific systems / applications relevant from previous experience, • Knowledge of core Supply Chain business capabilities What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the first-class services we are known for. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.

The Opportunity We’re partnered with an innovative SaaS business who are looking for a Product Manager who excels at blending user experience, technical understanding and commercial awareness. This role offers the chance to shape mission-critical functionality used by companies all around the world to help them operate more efficiently and compete in an increasingly digital landscape. The Role As Product Manager, you will take ownership of a key product area focused on system integrations and customer onboarding journeys. Your work will ensure seamless connectivity between the core platform and multiple external distribution channels, while also optimising how new clients are introduced to and activated on the system. You will sit at the heart of the product function, working closely with engineering, design, commercial and customer-facing teams to translate business needs and customer insight into scalable, high-performing solutions. This is an ideal opportunity for someone who enjoys seeing their product decisions move quickly from concept to live deployment and deliver measurable value to end users. Key Responsibilities • Drive product discovery and delivery for initiatives relating to system integration, activation and customer enablement, • Translate business needs into clear, structured user stories and functional requirements, • Manage and prioritise the product backlog using data, user insight and commercial impact as guiding factors, • Work closely with development and QA teams throughout the full delivery lifecycle, • Gather and interpret customer feedback to inform ongoing optimisation and iteration, • Conduct UAT, analyse performance metrics and monitor success against defined KPIs, • Carry out competitor analysis and market research to support longer-term roadmap planning, • Facilitate collaboration across product, engineering, customer success and commercial teams What We’re Looking For • 3–5 years’ experience in a Product Manager, Product Owner or Product-focused Business Analyst role, • Background within SaaS, platform-based or technology-driven environments, • Strong grasp of agile product delivery and modern development practices, • Proven ability to simplify complex user journeys and technical processes, • Excellent communication and stakeholder management skills, • Highly organised, detail-oriented and naturally solution-focused, • Experience with data analysis tools, SQL or prototyping software is advantageous, • Comfortable working in a fast-paced, evolving environment with high levels of autonomy What’s on Offer • Base salary of up to £90,000, • 20% Annual bonus, • Fully remote working, • High-impact role with real ownership of product direction, • Exposure to end-to-end product lifecycle management, • Supportive, forward-thinking culture that encourages innovation, • Comprehensive benefits package including healthcare, pension and generous holiday allowance If you’re looking for a role where your decisions directly influence user experience, commercial performance and product evolution, please apply and one of the team will be in touch to discuss the role further.

Senior Product Manager AdTech Scale Up | UK or Europe | Remote First | £65,000 to £95,000 A few years ago, a small but deeply technical team set out to solve a problem that performance marketers knew all too well. Digital advertising was growing faster than the tools designed to protect and optimise it. Budgets were being wasted, signals were being distorted, and businesses were left making decisions on data they could not fully trust. That original mission still defines the business today. What began as a focused solution has grown into a trusted platform used by performance driven brands to protect, understand, and ultimately improve how their advertising works across some of the most complex paid media environments. The culture behind it is pragmatic, fast moving, and built for people who care deeply about outcomes, not just outputs. Over the past year, the business has reached a pivotal moment. Strong growth, expanding verticals, and increasing customer expectations have created an opportunity to move beyond prevention and into optimisation and performance enhancement. This next phase requires sharper product leadership, closer alignment with customers, and someone who can connect commercial reality with technical execution. That is where this Senior Product Manager comes in. This role represents the next chapter in the product journey. Reporting directly into the Chief Product Officer, you will take ownership of two of the company’s most critical product areas, both central to revenue, retention, and future growth. You will be trusted to operate as the owner of your products, shaping direction, prioritising investment, and influencing how the platform evolves as the business scales. Your day to day will be hands on and varied. You will define MVPs, guide features from concept through to launch, and ensure what is built genuinely solves customer problems. You will work closely with engineering, data, sales, and leadership, bringing clarity where there is complexity and momentum where there is urgency. You will spend time with customers, understand how they measure success, and translate those insights into product decisions that drive measurable impact. This is also a role with people responsibility. You will mentor and manage a Product Owner, helping them grow while ensuring delivery remains tight, focused, and commercially aligned. Communication is key here. Whether presenting a roadmap to leadership, supporting a sales conversation, or sitting with a customer to understand their challenges, you will be confident, credible, and clear. The team is looking for someone who understands the realities of AdTech and performance marketing, particularly across Google PPC, Performance Max, or affiliate marketing. You do not need to be perfect across everything, but you do need to bring strong industry understanding, curiosity, and the ability to ramp quickly. Product management experience matters, but mindset matters more. This is a scale up environment that rewards ownership, adaptability, and hunger. If you thrive in fast growing businesses, enjoy being close to customers, and want to play a defining role in how a product evolves at a critical stage, this is a role worth exploring. If this sounds like a step you have been building towards, I would love to tell you more. Reach out for a confidential conversation and let’s explore whether this could be the right next chapter for you.

Project Manager Leading Pub Company W Talent Property & Real Estate is partnered with one the UK's leading Pub companies to appoint a talented Project Manager. This role will lead the investment strategy and delivery of planned capital projects across a diverse portfolio of pubs across the south of the UK. This is a key position within the Property function, focused on delivering high-impact maintenance and investment projects that elevate customer experience and drive commercial success. Key Responsibilities • Lead the delivery of large-scale capital investment projects, ensuring timely completion, budget adherence, and high-quality outcomes., • Drive continuous improvement across the investment programme, including design, operational efficiency, cost engineering, and project delivery., • Collaborate with design teams to influence and optimise project outcomes., • Manage designers, contractors, and the supply chain to ensure efficient and compliant execution., • Maintain full budgetary control and oversee financial reporting., • Build strong relationships with regional operations teams to align property strategy with business objectives., • Champion innovation in working practices, product selection, and delivery methodologies., • Ensure all projects meet health & safety and compliance standards. About You We’re seeking an experienced Construction Project Manager or similar professional with a track record of delivering property investment projects in the Pub sector, ideally with experience of a Leased and Tenanted estate. You’ll bring: • Strong technical expertise, gained through qualifications or practical experience., • A proactive, solutions-oriented approach to project delivery., • Excellent stakeholder management and communication skills. The Offer • Remote working with travel across the south of the UK, • Highly competitive salary, • Car allowance or EV car scheme, • Generous bonus scheme, • Pension & private healthcare This is a great opportunity to join this well regarded Pub company at an exciting time as they continue to invest positively in their estate and their property function!

Customer Success Manager Location: remote (only within the UK) Salary: up to £85,000 About the role As a Customer Success Manager, you’ll own a portfolio of enterprise customers and lead the full lifecycle - from onboarding and implementation through to adoption, value realisation, renewal and growth. You’ll act as a trusted advisor, delivery lead and problem solver, running customer-facing projects that combine platform implementation with our Data Transformation Services (DTS). You’ll work closely with Product, Engineering, Sales and Delivery teams to ensure customers achieve measurable outcomes and long-term success. This is a hands-on, high-impact role for someone who enjoys responsibility, complexity and close customer collaboration. What you’ll be doing • Owning customer relationships, health, retention and expansion across a portfolio of enterprise accounts, • Leading end-to-end onboarding and platform implementation, from discovery to go-live, • Delivering scoped DTS workstreams, translating customer goals into clear, decision-ready outcomes, • Running customer workshops and executive reviews, aligning our outcomes to business priorities, • Managing delivery governance, timelines, risks and stakeholder communication, • Partnering with Product and Engineering to resolve issues, improve integrations and feed customer insight into the roadmap, • Identifying and shaping growth opportunities in collaboration with Sales, • Continuously improving delivery playbooks, processes and customer enablement materials What we’re looking for • Proven Customer Success or Account Management experience in B2B SaaS, ideally with enterprise customers, • Strong project and delivery management skills across complex, multi-workstream implementations, • Comfort working with HR, Reward, Talent or People Analytics stakeholders (or ability to learn fast), • Technical literacy to support integrations, data workflows and platform adoption, • Excellent communication, stakeholder management and commercial judgement, • A startup mindset: ownership-driven, proactive and comfortable with ambiguity Start-up life is not for everyone! To really thrive with us you will be 'Start-up ready'. You are naturally proactive, open to change, have a continuous improvement mindset, are flexible, happy to go beyond your brief, enjoy working at pace and are comfortable with ambiguity.

Project Manager - Basic annual salary range: £65,000 - £70,000 - Bonus Amount: £7,000 About Logicalis At its core, Logicalis is an IT solutions and services provider, helping to accelerate the digital and IT transformation of all our customers. The importance of a customer’s IT infrastructure, today, is a key focal point for every business. Significant investments have been made over many years to keep pace with the change in technology, and now, more than ever, there is a necessity to modernise infrastructure - faster. As Architects of Change, our industry insights and technological expertise enable us to design, support, and deliver on our customers’ vision. Through our deep knowledge in key IT industry drivers (including on-premises and cloud, data management, network connectivity, workforce transformation, and security transformation), we help to address our customer’s priorities, from revenue and business growth and operational efficiency to innovation, data governance and sustainability. We’re part of Logicalis Group, one of only five Cisco Global Gold Partners, and in the top 1% of Microsoft Azure partners globally. Headquartered in the UK and with an international team of over 6000 people, maintaining operations in Europe, North America, Latin America, Asia Pacific, and Africa. ROLE PURPOSE Logicalis firmly believes that strong project management is a critical factor in the accurate and timely delivery of projects. Projects bring together many components that can be complex in nature and therefore require a comprehensive framework that maintains focus on meeting the business objectives, and providing the required benefits, that initiated the project. Working as part of the Project Management team, the Project Manager will be responsible for full lifecycle delivery of a variety of IT projects. The role involves working closely with our technical resources as well as external service partners, customers, Sales, PMO, Finance, and Order Management. The role will join an established team, which delivers 150+ customer projects annually and will own their own portfolio of projects. RESPONSIBILITIES • Responsible for delivering a portfolio of projects within agreed parameters of cost, quality, and timescales, • Responsible for project management governance – planning, reporting, RAID etc., • Co-ordinate logistics, resources, RAMS, access requirements etc, • Direct customer interactions, including senior stakeholders (C-Level), • Some out of hours management of specific activities, e.g. migrations under change control, • Facilitate and run project meetings including full minutes – mix of onsite and remote, • Forecast costs and revenue for projects over a rolling three-month window, • Maintain project governance and reporting via PSA tool – Kantata, • Ensuring that own projects are closed properly KNOWLEDGE AND EXPERIENCE • High energy problem solver with drive and ability to work under pressure, • Detail-oriented, • Highly organised and methodical, • Logical, • Interpersonal sensitivity, • Calm under pressure in a fast-paced environment, • Problem-solving, • A minimum of 5 years’ experience in an IT delivery environment., • Ideally possess PRINCE2 or similar qualification, • Strong working knowledge of tools and techniques required for planning, monitoring, and controlling projects, • Educated to degree level in IT or Business Studies desirable, • Proven project management experience in the IT sector, • Demonstrates an organised, analytical approach to tasks and problem solving, • Experience planning, scheduling, and monitoring work, • Excellent communication and influencing skills MEASURES OF SUCCESS • Quality reporting and governance, • Accuracy of financial performance, • Deliver projects within the agreed parameters CONNECTING WITH OTHERS • Project Management Office, • Finance Department, • Solution Units – pre and post sales technical resources, • Order Management Team

Reports to: Deputy Head of Compliance Based: Homebased Location: Andover & surrounding areas - Travel is required within assigned area and to RHA offices Salary: £41,000 + Car Allowance or Company Car and fantastic company benefits A flexible approach to working hours is required due to the geographical nature of the area. Who we are RHA is a member-led trade association supporting people and businesses in the road transport industry. Find out more about us and our values on our website ___ At RHA we believe that through collaboration and being a supportive, trusted partner, we can achieve great things. Our hybrid working approach allows our people to work both in our office locations and at home, providing flexibility and resources to succeed in your role. At RHA, our Equity at work strategy is aligned to our company values and who we are. We are committed to driving inclusion for all; aspiring to create a workplace that is fully representative of the communities and members we serve. What you’ll do As Compliance Manager, your primary focus will be conducting Operator Compliance Audits in line with Traffic Commissioner requirements. You will work closely with operators to share best practices, provide guidance on compliance requirements, and support them in addressing any areas of non-compliance. You will support the implementation of RHA policies, engage with members to drive retention through clear communication and proactive support, and represent the RHA with external stakeholders to enhance its reputation. Bringing strong knowledge of employment law, commercial matters, and national legislation, you will ensure high standards and consistency across all compliance activities. Key responsibilities and duties: • Delivering regional compliance services to include RHA Contracts of Employment and operational audits including O Licence Compliance, • Support in the enhancement of the regional compliance services and involvement in promotional activity, • Working with the Head of Compliance. Deputy Head of Compliance and compliance administrators in reviewing documents, • Completing all necessary periodic reports for circulation to Head of Compliance/Deputy Head & Quality and audit and compliance administrators, • The retention of members through a positive customer experience, • Implementation and dissemination of all RHA policies, • Enhancing the name, reputation and influence of the RHA to members and potential members, • To communicate effectively the findings of any CoE, audit and reviews as required, • Attending meetings with a wide variety of organisations that interface with the RHA, • Highlighting PR and media opportunities to the RHA’s media team as they arise, • Providing member feedback to the RHA policy team on policy related issues, • Promote RHA products and services wherever possible, • Attending internal meetings & member briefings (where applicable) There is also a requirement to have knowledge in areas consisting of: • An understanding of all the elements within the compliance procedures to ensure that all documents are completed accurately and efficiently, • Full understanding of quality standards and procedures, • An understanding of the more common issues raised by members in areas such as operational legislation, employment and commercial matters will be required. In less common subjects, a broad understanding is necessary, coupled with an appreciation of the availability of information and advice from suitable RHA and third-party sources, • Matters under consultation from the Government, and other key stakeholders, the Association’s response and the reasoning behind that response is required. Understanding of the Association’s position with regard to campaigns for changes to legislation are necessary General: • All enquiries should be handled promptly and, when a response is not immediately possible, members should be provided with the necessary answer in the same working day. If an answer cannot be provided within the day a time scale for follow-up should be given and adhered to, • Useful sources of information should be advised to colleagues, • Reference material should be used with consideration to the needs of colleagues, • Detailed records must be kept of all contact with members on the CRM database, • All non-member expressions of interest should normally be passed to the recruitment team at Peterborough. Urgent requests for membership should be dealt with using discretion as to dealing with the matter in person, rather than passing the enquiry to Peterborough Other Duties: • This role will involve considerable travel and driving, • There will be occasions when it is necessary for duties to be undertaken outside the normal geographical boundaries there may be occasions when overnight stays are required away from home, • It may be appropriate for duties of a regional or national nature to be allocated Experience and Skills Required: • Hold a valid driving license and be able to drive a company vehicle without restrictions, • Ideally have previous experience in working in a field-based role, • Be a highly conscious individual with a focus on processes and procedures, • Have a questioning but professional approach, • Will be an effective self-starter with the ability to efficiently manage their own workload whilst being an integral part of a team, • Have excellent communication skills, particularly in the areas of report writing, • Be able to demonstrate a positive track record in attention to detail, • Be competent in the use of software and systems in accordance with the job role, to include MS Office What we offer We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and benefits package, 25 days holiday entitlement plus bank holidays for full-time employees and paid leave for charity projects. You can also purchase additional holiday. We offer an extensive benefits package including private medical and dental insurance following completion of probation, Cycle scheme, monthly prize draw, Medicash and pension schemes. We take pride in our commitment to supporting you at every stage of your career by providing top notch learning and development pathways. Support If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks during interviews or assessments, a sign language interpreter, or assistive technology, please contact our HR team for further support. We are proud to be a Disability Confident Employer.

We are building a high-impact product organisation and are inviting experienced Product Managers to express interest in upcoming opportunities. These roles sit horizontally across platforms and domains, partnering closely with engineering, data, compliance, and commercial teams to deliver scalable, customer-centric products. Industry Focus We are seeking Product Managers with experience in one or more of the following sectors: • Gaming & Gambling, • Retail & Omnichannel Commerce, • Partner & Platform Ecosystems Product Scope (Horizontal Exposure) You will work across multiple product surfaces, including: • E-commerce & Digital Journeys, • In-store / Physical Commerce Enablement, • Data Products & Analytics, • Crypto, Payments & Emerging Technologies What You’ll Do • Own and evolve product areas across multiple channels and platforms, • Translate business, regulatory, and customer needs into clear product strategies, • Define product vision, roadmaps, and success metrics, • Collaborate with engineering, design, data, compliance, and commercial teams, • Drive discovery, prioritization, and delivery using agile product practices, • Balance innovation with scalability, security, and compliance What We’re Looking For • Proven experience as a Product Manager in Gaming/Gambling, Retail, or Platform environments, • Strong understanding of e-commerce, in-store systems, data platforms, or crypto/payments, • Experience managing complex, cross-functional products, • Ability to think horizontally and strategically, not just feature-by-feature, • Comfortable working in regulated and fast-moving environments, • Strong stakeholder management and communication skills

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description The Team Our professional services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry. Job Summary The Professional Services Program Manager will lead services programs and projects as part of the delivery cycle, including handling all deployment resources and ensuring that all deliverables are met and delivered on-time and under budget. The Program Manager will drive customer deployment programs and projects including program, process initiatives, as well as partner with IT on systems and infrastructure processes. Key Responsibilities • Determine project partners and team structure/organization partners will include technical and business resources, • In conjunction with project partners, help ensure the definition of project scope, requirements, and deliverables, • Develop project timeline and landmarks using appropriate tools and techniques, • Build and execute project work plans and revise as appropriate to meet changing needs and requirements, • Identify resources needed and assign individual responsibilities and tasks, • Run day-to-day operational aspects of a project and scope, • Work on services operational projects that target new services IP delivery, partner communications, scheduling, etc., • Review deliverables prepared by team before passing to client, • Effectively apply Palo Alto Networks Project Management methodology and implement project standards, • Minimize our exposure and risk on all projects, • Ensure project documents are complete, current, and stored appropriately, • Track and report team hours and expenses on a weekly basis, • Provide Executive Dashboards on overall project/program status, • Mentor project managers and project coordinators Qualifications Preferred Qualifications • BS in Computer Science, MIS, Business, or equivalent education/training/experience or equivalent military experience required, • 8+ years of related work experience or leading complex projects desired, • Analyze project profitability, revenue, margins, bill rates, and utilization, • Strong proficiency with project management software, such as Microsoft Project and SmartSheets, • Good presentation skills including written, oral, presentation, • Good organizational skills including tool utilization (spreadsheets, project management tools, mind maps), information collection, attention to detail, and prioritization, • Strong interpersonal skills including appreciation and the ability to elicit collaboration from a wide variety of sources, including upper management, clients, and other departments, • Flexible to shifting priorities, demands, and timelines; able to promptly and expertly react to project adjustments and alterations, • Experience managing large scale (Global) deployments with multiple projects, teams and resources, • Project Management Institute PMP(r) certification or equivalent a plus, • Experience with Google’s G Suite (Drive, Docs, Sheets, and Slides) is a plus Additional Information Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Veremark is looking for a versatile Technical Product Manager to own and drive our integration strategy. This role is a unique blend of product management and business analysis, perfect for an individual who can bridge the gap between our product vision, technical execution, and strategic third-party partnerships. You will be responsible for transforming partner capabilities and business requirements into clear, actionable, developer-ready specifications for our engineering teams. The ideal candidate has evolved from a technical, hands-on development role into a product-focused position, bringing deep empathy for the developer experience and a pragmatic approach to product delivery. You will own the full product lifecycle for key features of our HR Tech platform—from ideation through launch and iteration. What You’ll Do • Strategic Integration & API Management: Own the product roadmap for your area, overseeing the full lifecycle of our API products and integrations—from discovery and design through to deployment and deprecation., • Third-Party Partner Management: Serve as the primary product contact for our third-party integration partners, assessing new opportunities and managing the integration pipeline to ensure they deliver maximum value to our customers and the business., • Stakeholder Leadership: Act as the central communication hub between internal teams (Product, Engineering, Sales) and external partners, ensuring clear alignment on goals, timelines and execution., • From Business Needs to Technical Specifications: Work closely with all stakeholders to gather and analyse requirements, translating them into detailed technical specifications, user stories and acceptance criteria for the engineering team., • Agile Product Ownership: Lead sprint planning, backlog management and day-to-day product decisions for one or more agile squads, ensuring a relentless focus on solving real customer problems., • Data-Driven Decisions: Define success metrics, monitor product usage and use data to guide your roadmap, measure outcomes and validate your hypotheses., • Market Intelligence: Stay on top of regulatory trends, HR workflows and emerging technologies to keep our product relevant and forward-thinking.

About the role Newtrality Programme Managers are the backbone of successful delivery. With between 5-10 years’ experience, they are versed in leading a set of both dependent and interdependent projects and programmes, ensuring quality delivery against time-boxed and budget targets. We see a Senior Programme Manager as someone who can work confidently within ambiguity, and from which build out something tangible, actionable and positive for our clients and their residents. Oversight of programmes ranges from initial set up and mobilisation, through to review and reset and include governance set up and reporting mechanisms both for the client and internally. Programme managers are accountable for ensuring delivery against agreed milestones, deliverables and desired outcomes. Programme managers are expected to work across projects that span directorates always ensuring alignment with agreed scope and output. The role demands a balance of strategic thinking and operational grip. Programme managers are responsible for sustaining engagement with stakeholders, surfacing and mitigating risks, and creating the conditions for effective, high-quality delivery and assurance, ensuring projects and programmes are delivered on time, in budget with the correct resources. Responsibilities • Design and development of programme and project plans, sequencing and mapping dependencies., • Quality delivery of complex programmes and workstreams, to time and budget using Newtrality governance and reporting mechanisms, • Monitoring of programme progress at agreed intervals, escalating where appropriate and adhering to success metrics, • Effective management and control of resources and project costs or overheads (consultants and client teams), • Provision of timely updates internally and externally, ensuring the right level of information is provided, providing input into our wider PMO / Programme Management practice, • Contribution to our programme management practice development (e.g. iteration of tools and techniques, reporting mechanisms retros and coaching colleagues across the business), • Model collaborative, inclusive, and outcome-focused behaviours that support effective cross-practice working and adhere to business priorities and support growth, • Champion our Guiding Principles, ensuring they form the basis of all decisions What experience are we looking for? Our whole team and our network of partners have a huge variety in background and experience, and we think this adds to what makes us different. For this role, we are looking for someone who embodies robust but flexible programme management approaches, who ideally has a background in delivering complex, impact-driven change in public sector services, or consultancy (both employed and freelance). Ambiguity is consistent throughout our work, and all our colleagues are able to work, navigate and live within grey areas – it’s where we do our best work. About Newtrality At Newtrality, we’re a scaling change and transformation consultancy, focused on delivering meaningful change within Local Authorities and the wider public sector. We bring practical, lived experience and deep expertise – the kind that other consultancies often fail to provide. It’s what sets us apart in the sector. As we grow, our people are the vehicle for our success. We work with the best experts in the field, thrive in ambiguity, and deliver bespoke, high-impact solutions for every client we partner with. What We Do Our work spans a wide range of transformation and improvement programmes. We have broad capabilities and deep sector experience, supporting clients through: • Local Government Reorganisation programmes, • ERP implementations, • Programme recovery and strategic transformations, • Strategy formulation and target operating model design, • Organisation-wide and service-driven change and policy initiatives We’re proud of our strong track record in helping authorities deliver better outcomes for their residents – practical, realistic and future-proofed. Our mission is simple: to be the go-to, partner of choice for local government, known for our successful delivery, innovation, integrity, and the tangible impact of our work. How We Work We’re guided by three that shape principles that shape everything we do – from client delivery to how we run our business: Customer – how we serve and innovate for the people we exist for Commercial – how we create and protect value Culture – how we work together and get things done We take a hybrid working approach, balancing flexibility with connection. While much of our work can be done from anywhere in the UK, travel to client sites (typically 1-2 days per week) is part of what keeps us connected and effective. Why Join Us We’re growing fast - our client base, reputation, and opportunities are expanding rapidly as our work becomes increasingly complex and impactful within the sector. This is an exciting time to join a consultancy that’s doing things differently. If you’re looking for: • A hands-on role where your expertise shapes real outcomes, • The chance to work with and learn from sector leaders, • A culture that values authenticity, innovation, and doing the right thing ...then this might be the opportunity you’ve been waiting for. Beyond Delivery Outside of our client-facing work, we’re proud to partner with Tile Hill to deliver the Different programme – a national leadership development initiative designed to support and accelerate the growth of Future Leaders from minority backgrounds across the sector. This partnership reflects who we are – rooted in purpose and driven by shared commitment to equity, excellence, and meaningful change. Learn more about the programme ___. Working With Us • Hybrid working with travel to client sites when needed, • 25 days holiday (plus bank holidays, including Christmas shutdown), • Monthly team away days, • A supportive, values-led culture focused on growth and balance Interview Process • Initial screening call with Resourcing & People Manager (video call), • First stage interview with experience led questions with one of our directors (video call), themes of questions and job description will be provided, • Final Stage interview with CEO & MD (video call/in-person where practical) Our initial screening calls will occur both whilst the job advert is still live, and after the closing date for the role. Unsuccessful applications may be provided feedback where possible prior to the closing date. We aim to provide feedback post-screening call and interview within 3 working days. Newtrality is committed to fostering a diverse, equitable, and inclusive workplace. We welcome applications from all backgrounds, cultures, genders, sexualities, races, religions, and abilities. Recruitment decisions are made fairly, transparently, and without bias, in line with our Equality, Diversity & Equal Opportunities Policy. We are dedicated to supporting diversity and inclusion at every stage of our work.

Job Role: RCA Manager Location: Field-based role covering the Midlands to the South Hours: Monday to Friday, 35 hours per week At Innovus we are committed to delivering market leading solutions and professional services and as a RCA Manager, you will be contributing to our vision to recognised as the market leading provider of services to the UK’s property sector. We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and service across the property industry. Main Purpose of Job • Manage a national team of Reinstatement Cost Assessment (RCA) Surveyors., • Undertaking surveying and insurance activities that significantly contribute to the success of the team., • Imparting technical knowledge and experience across the team, that positively benefits our clients and customers alike., • Acting as a critical support to the Director of Surveying, being able to assist and engage on projects of a highly technical or process intensive nature., • Due to the nature of this role, a vehicle and a valid UK driving licence are required Position in Organisation Reports to the Director of Group Surveying Main Responsibilities • Survey properties and prepare comprehensive RCA reports., • Produce documentation in full compliance with RICS regulations and best practice., • Ensure all instructions are completed in line with Company procedures and legal requirements., • Supervise the team to deliver excellent customer care, high performance, and technically robust outputs., • Contribute to effective performance management and build constructive relationships with partners to enhance customer service, value for money, and quality of workmanship., • Undertake CPD in accordance with professional body requirements, including both receiving and delivering CPD within the surveying team., • Identify potential business opportunities beyond the core client and support the Director of Surveying in securing new external work., • Maintain effective communication between the core client team and the surveying team., • Support and develop team capability and product offering to strengthen overall performance., • Carry out any other duties necessary for the efficient operation of the team and assist the Director of Surveying as required. Key Interfaces • Property Managers, Regional Managers and Heads of Operations., • Business to Business Interfaces through business growth., • External businesses and organisations, in particular key customers and clients Qualifications • MRICS Qualified Skills and Experience • Substantial technical building surveying experience within the Insurance and Property Management sectors, covering a wide range of building types., • Proven track record of successful project delivery, including the management of contractors and consultants., • Strong commercial acumen with the ability to clearly articulate practice performance to senior management., • Demonstrated ability and willingness to build strong team relationships and drive continuous improvement initiatives., • In-depth understanding of health and safety legislation relevant to surveying, contractor management, and project delivery., • Comprehensive knowledge of the RCA process and procedures, with strong understanding of the Residential Property Sector and associated regulations, including Section 20 and CDM., • Excellent communication skills, with the ability to engage effectively with stakeholders at all levels, both internally and externally., • Experience with AOVs, emergency call systems, and fire panels is advantageous., • Previous experience within RCA and the insurance industry is beneficial., • Strong people management and stakeholder engagement capabilities., • Robust project management and delivery skills., • Experience in insurance remediation works (e.g., fire and flood damage) is desirable., • Proficient IT skills, including Windows, report writing, BCIS, and database systems. Working at Innovus: At Innovus, we recognise that people come to work to do a great job, and we actively support this through our internal employee reward platform and a culture that celebrates contribution. We’re passionate about helping our people grow and progress, and we encourage ongoing personal and professional development. We also understand the importance of a healthy work-life balance, offering flexibility where possible depending on role requirements. Everything we do is guided by our core values: Trust, Respect, Integrity, Innovation, and Delivery. What We Offer: At Innovus, we believe our people deserve the best, just like our customers. That’s why we provide the tools, training, and support you need to thrive, alongside a competitive salary and a great range of benefits. We're committed to creating a supportive, inclusive workplace where everyone can succeed. Diversity and Inclusion: At Innovus, we’re committed to building a diverse and inclusive workforce and recruit based on merit. We welcome applications from everyone, including those interested in job share opportunities. As an inclusive employer, we provide equal employment opportunities to all qualified candidates. If you have any accessibility requirements or need adjustments at any stage of the recruitment and selection process, please contact our team, we are happy to support you. Ready to apply: Click the ‘Apply’ button below to begin your application. You’ll be asked to upload your CV and answer a few short questions. As part of the process, you may also be invited to complete online verbal and numerical reasoning tests. Please note that, due to the nature of our sector, all roles are subject to an Enhanced DBS check. If you meet the criteria for the role, we’ll be in touch to arrange a brief telephone interview. Shortlisted candidates will then be invited to a first-stage interview with the hiring manager and a member of our team. Due to the high number of applications we receive, we may not be able to contact everyone individually — but we truly appreciate your interest in joining Innovus.

The Company Join our industry-leading team in the fast-moving supply chain technology space, with clients across the globe! Thomax is a rapidly growing developer of SaaS cloud-based supply chain software, with our technology powering millions of parcel movements each year across a wide range of sectors and businesses. Originally founded in Australia, Thomax now has subsidiaries in United Kingdom, United States, Canada, Singapore, and New Zealand. This is your opportunity to be a part of a global success story. We are actively seeking an experienced Service Desk Analyst - Application Support in England to work remotely from home, who can join our global Service Desk team to provide top-tier service to our clients. This role reports into the Service Desk Manager and would work very closely with our Customers, Service Desk, Product Development and Professional Services teams across the Globe. Why us? As part of the Thomax team you will enjoy the following benefits: • Rapid career development and ongoing learning opportunities, • Company bonus/incentive, • Parental leave benefits, • Employee referral bonus, • Access to wellbeing and safety support services including "Employee Assistance Program" On your first day, you should be able to: • Support multiple client engagements simultaneously,, • Ticket Management, ability to track, assign and resolve customer issues with agreed SLA Times and create/update support Documentation,, • Collaborate with other support team members globally,, • Interact with customers directly and deliver on time,, • Evaluate, prioritise, and provide technical support for incoming requests made via telephone, email and through user request portals,, • Create, update, follow-up, and close out service requests in accordance with published SLAs,, • Ability to use judgement to determine when escalating calls and high impact incidents is required and follow up to ensure resolution,, • Play an active role in the support space and work closely with the Service Desk Lead and other Service Desk Analysts in the company,, • Work closely with other internal teams (Development, Professional Services and IT Infrastructure) to ensure end-to-end delivery of resolution to customer issues,, • Work actively towards achieving KPIs based on personal utilisation, project delivery and revenue targets. Minimum Requirements • Minimum 2 years of experience as a Service Desk Analyst in SaaS application environment, • Minimum 2 years of experience in the software industry, preferably working for a business systems vendor in spaces such as WMS, CRM, POS or ERP, • Understanding of data interchange formats such as JSON and XML. Proficient in MS Excel, • Basic understanding of networks and networking, • Experience with following Data Flows and Structures, ability to trend and report on incidents, • Experience with service desk management tools (Zendesk, ServiceNow or similar), • Experience working with O365, Jira and MS SharePoint The Suitable Candidate • Is a team player who can effectively work autonomously,, • Manages stakeholders effectively and provide exceptional customer service,, • Is self-motivated and result oriented,, • Has effective written and verbal communication skills, including ability to influence and negotiate, and great presentation skills,, • Can facilitate and resolve conflict with diplomacy,, • Has excellent analytical and problem-solving skills, and, • Demonstrates flexibility and a willingness to contribute additional hours as needed to support business operations. It would be great, but not mandatory if you had • Warehousing, Freight & Logistics experience, • Advanced SQL knowledge, • Experience working with handheld RF scanners (particularly Android-based) and Barcode Scanners, • Experience working with Thermal, Laser & Belt Printers, • Current IT service management certification (e.g., ITIL Foundation v4) or willingness to obtain within 6 months, • Degree in computer science or related field. Working Conditions • Successful applicant will need to provide a satisfactory national police check, • Candidates must have the right to work in England.

Title: Customer Success Manager (EMEA) – Cybersecurity SaaS Location: Home based, UK. Travel across EMEA. About the company High growth cybersecurity vendor in the external attack surface management space. They help large organisations discover, understand and reduce real world cyber risk across their internet facing assets. You will get the full company brief on intro. The opportunity You will own a portfolio of EMEA customers end to end. This is not a reactive support role. You are the person they call when they need outcomes, renewal guidance and help getting full value from the platform. You own adoption, renewal and expansion conversations and you are expected to be commercially sharp as well as consultative. Your responsibilities: Own customer outcomes • Take full accountability for customer health, adoption and long term value, • Build deep relationships with technical and business champions in Security, IT and Risk, • Run onboarding, success plans and recurring business reviews with clear agendas and actions, • Make sure every customer can explain how the platform is reducing their risk and helping them hit objectives Own renewals • Lead renewals from forecast through negotiation to signed order, • Spot churn risks early and build recovery plans, • Partner with sales on expansion opportunities while keeping renewals under your control, • Use data, usage, and success stories to make renewals straightforward and defensible Guide and influence customers • Deliver clear platform walk throughs and best practice sessions, • Help customers operationalise attack surface management in their existing processes, • Capture recurring themes, blockers and product requests and feed them back internally, • Turn advocates into references and champions for the brand Operate with discipline • Keep CRM and success tools accurate: renewals, health scores, risks and plans always up to date, • Coordinate with Support, Product, Marketing and Sales to remove blockers, • Track usage, lead QBRs and continually surface new value for your accounts, • Bring a mindset of: if something is broken or unclear, you help fix it What you bring • 5 plus years in Customer Success or Account Management in B2B SaaS, • Proven track record owning and closing renewals, including negotiation, • Confidence in front of technical and senior stakeholders and the ability to challenge constructively, • Experience managing a portfolio of customers across a region, not just one or two accounts, • Comfortable working from home with high ownership and structure, • Bonus: background in cybersecurity, infrastructure, networking or other complex technical platforms, • High energy, high ownership, and a willingness to travel to customer sites across EMEA when needed If this sounds like you, send your CV or reach out directly for a confidential conversation.

Our client, an innovative and fast-growing AdTech company, is seeking a Senior Product Manager to drive the next stage of their product evolution. This organisation is a leader in digital advertising protection and performance intelligence, helping global brands maximise ROI across Google PPC, PMAX, and Affiliate Marketing channels. The Role: Reporting directly to the Chief Product Officer, you will take full ownership of product strategy, MVP planning, and launch execution. You’ll also manage a Product Owner and collaborate closely with Engineering, Sales, Marketing, and Customer Success. You’ll help shape the roadmap as the business expands its offering across e-commerce, retail, travel, gaming, and financial services - building products that deliver measurable improvements in advertising performance and revenue impact. Key Responsibilities • Lead product strategy as the company evolves into optimisation and performance-focused solutions, • Own MVP definition, delivery, and market rollout, • Partner closely with Sales to ensure alignment with customer needs and commercial opportunities, • Deliver high-impact product launches with strong value propositions, • Present roadmaps, feature specs, and performance insights to internal and external stakeholders, • Maintain deep market and competitive intelligence across the AdTech ecosystem, • Manage and mentor a Product Owner, • Conduct customer discovery across multiple verticals, • Define and track KPIs related to adoption, performance, and satisfaction Desired Experience: • 5+ years of product management and 5+ years of AdTech experience (concurrent experience acceptable), • Strong track record launching successful B2B SaaS products, • Deep understanding of Google Ads, PPC, PMAX, affiliate ecosystems, and advertising optimisation, • Strong command of key advertising metrics (ROAS, CPC, CAC, CTR, CPM, CVR, LTV, etc.), • Experience with analytics tools such as Google Ads reporting; Looker or FullStory is a plus, • Exceptional communication skills across technical and non-technical audiences, • Experience managing direct reports, • Strong analytical mindset and data-driven decision-making, • Understanding of API integrations and Agile methodologies Bonus: • Experience building optimisation or AI/ML-powered AdTech solutions, • Background growing products across multiple verticals, • Industry thought leadership or published content, • Experience working with enterprise clients and complex sales cycles, • Previous startup or scale-up experience, • Google Ads certifications What's on offer: • Direct partnership with the Chief Product Officer, • Leadership responsibility with a growing team, • Opportunity to influence strategy in a rapidly scaling AdTech organisation, • Flexible/remote working environment, • A collaborative, high-performing culture

Senior Product Manager, Billing / Quote-to-Cash About Intermedia Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the Role We are looking for a strategic, energetic, and analytical Senior Product Manager with a strong business mindset, excellent communication skills, and a rock-solid technical foundation. You will own and evolve Intermedia’s mission-critical billing and quote-to-cash systems, ensuring our global partner and customer ecosystem is billed reliably, accurately, and at scale. This role sits at the intersection of product, finance, and operations. You will be a champion for our partners, driving billing capabilities that support multi-tier reseller models, flexible pricing, and seamless channel experiences. This position is not for the faint of heart—billing is complex, dynamic, and central to our business success. Responsibilities • Own the strategy, roadmap, and execution for Intermedia’s billing and quote-to-cash systems., • Drive platform evolution to improve scalability, accuracy, and automation while supporting new products, pricing models, and partner-driven revenue streams., • Partner cross-functionally with Engineering, Finance, Sales, Operations, and Support to deliver high-impact solutions that balance business needs with technical trade-offs., • Translate customer and partner requirements into clear product initiatives with measurable business outcomes., • Champion partner-first experiences in billing, including seamless reseller flows and self-service capabilities., • Continuously evaluate emerging technologies, including AI, and identify opportunities to improve billing workflows, customer/partner experience, and internal efficiency., • Represent billing platform strategy with senior leadership, ensuring alignment with company objectives. Required Skills & Experience • 5+ years of Product Management experience, with at least 3 years focused on enterprise billing, subscription management, or quote-to-cash systems., • Deep understanding of B2B billing flows, subscription models, and partner/reseller ecosystems., • Demonstrated track record of driving end-to-end product lifecycle for mission-critical platforms., • Exceptional analytical and problem-solving skills, with comfort working in financial and operational data., • Strong written and verbal communication skills, with the ability to influence senior stakeholders., • High attention to detail, with proven ability to manage multiple priorities under pressure., • BA/BS in Computer Science, Engineering, Math, or a related technical field, or equivalent practical experience. Preferred Skills • Experience with leading billing or Q2C platforms (e.g., Zuora, Salesforce CPQ, NetSuite, SAP, Oracle, or large-scale in-house platforms)., • Familiarity with partner/reseller billing complexity (tiered pricing, discounts, commissions)., • Experience with usage-based billing and subscription monetization models., • Proficiency with AI-driven tools for product management productivity (e.g., research, requirements drafting, data analysis, workflow automation)., • Interest in applying AI/ML to billing or financial systems (e.g., anomaly detection, collections optimization, LLM-powered support tools)., • Strong technical aptitude; able to dive into data models, APIs, and integrations to inform product strategy.

About Cylynt: Cylynt is a leading developer of anti-piracy and license compliance technology. We are an innovative company that has already established itself as the preferred supplier to industry leading enterprise software companies. With comprehensive software telemetry and SaaS based business intelligence solutions, our technology allows customers to track unlicensed corporate usage of their valuable software and convert unlicensed corporate users into paying customers. Position Summary: Cylynt is seeking to recruit a Senior Product Manager on an initial B2B 12 month contract, with responsibility for managing the entire product life cycle of a portfolio of products, from strategic planning to tactical activities. As a Product Manager, you will guide multiple engineering teams to bring our products to market and grow the company’s product portfolio – including evolving existing product capabilities and developing new products for the company. The successful candidate must have a minimum of 5 years’ experience as a Product Manager. Experience managing a mix of both SaaS and Enterprise software products is highly desirable. Job Profile: -Responsibility for managing the entire product life cycle from strategic planning to tactical activities. -Specifying market requirements for current and future products by conducting market research supported by visits to customers and partners. -Manage relationships with other teams throughout the organisation that are required to ensure successful product deliveries. -Work closely with engineering managers and engineering teams to fulfil the product backlog using Scrum/ Agile methodologies. -Contribute to a product go-to-market plan, and working with all departments across the business to execute. -Research and analyse technologies in the industry that can be utilized to contribute to the product’s success. -Encourage and promote innovation in the teams working on your products. -Manage strategic partnerships required to support the business. -The role requires occasional business travel, both domestic and international. Experience / Skills: -A minimum of 5 years’ experience as a Product Manager. -Experience managing SaaS products and technologies is essential. -Experience managing revenue-generating, customer facing products is essential. -Experience managing enterprise software products is desirable. -Experience of feature breakdown and user story writing. -Experience working with Agile/Scrum methodologies. -Good internal and customer presentation skills. -Excellent organization, time management, and project leadership skills. -Excellent English written and verbal communication skills. Candidate profile: -You must possess a blend of business and technical savvy skills; a big-picture vision, and the drive and know how to make that vision a reality. -You must enjoy spending time to understand customer problems and find innovative solutions for the broader market. -You must be able to communicate and collaborate effectively to accomplish your objectives in a geographically dispersed working environment. -You will work with multiple engineering teams, both local and remote, to define and develop product release requirements. -You will work with marketing communications to define the go-to-market strategy, helping them understand the product positioning, key benefits, and target customers. -You will also serve as the internal and external product evangelist, working with the sales channel and key customers. -You must be a highly motivated self-starter, versatile team player and a leader who can drive objectives to completion across an organization. -You must demonstrate a commitment to high quality, and a passion for learning new skills. Educational Requirements: -BSc in Computer Science or other equivalent technical/engineering discipline.

Looking for a challenging new role and career development as a; REGIONAL SUPPLIER DEVELOPMENT MANAGER If the answer is yes, then Future Electronics wants to hear from you! We are currently looking to employ a Supplier Development Manager to join our EMEA team in the UK. We know our employees are what make us great, that's why we constantly develop and motivate our talent with world class organizational development to learn and achieve our goals together Successful applicants will gain a highly competitive salary, full training and a range of benefits. Job Outline: The prime responsibility of the EMEA Supplier Development Manager (SDM) is to ensure the successful execution of the business plan for their assigned focus suppliers. The SDM acts as the bridge to drive successful engagement between marketing, sales, engineering and the supplier. This will require driving a demand creation strategy with NPI and marcom activities on the key technologies of their suppliers. The SDM is the primary interface and facilitator to relationships between all key personnel at the suppliers and Future Electronics. The SDM will be expected to create the business plan, ensuring alignment with sales, marketing, engineering, the supplier and drive the execution with all associated parties. The primary metrics for success will be achieving the sales, demand creation and network share metrics set within the business plan. What the role involves: • Hold principal accountability for success with assigned focus suppliers. Act as the primary lead within Future for the focus suppliers and ensure proactive alignment of distribution and market segment strategy., • Develop a business plan with associated programmes, gain mindshare and acceptance from the organisation and drive success across the EMEA organisation., • Control and communicate NPI to all relevant parties, including Sales, Marketing, Engineering and management., • Communicate supplier strengths, product offerings, roadmaps and strategies effectively across the EMEA organisation in order to target specific / strategic customers where requested., • Work with the technical and Marcom teams to develop and execute on demand creation programmes, including driving the launch and co-ordination of new product offerings. Provide enablers (demos & Marcom material) for product push programmes., • Develop business relationships to a level that will support Future gaining the ‘unfair’ advantage through supplier relationship and matrix development., • Develop tools to track and monitor performance, measure and communicate successes and drive improvements / product push programmes where needed. Do you have : • Ideally educated to degree level with comprehensive knowledge of electronics and / or electronic distribution across a region or countries., • Fully au fait with the sales and marketing working practices of Future and EMEA / international distributor., • Commercially astute with strong credibility, able to win the “customer” and develop long term customer relationship management., • Able to think strategically and implement tactical plans as required., • Strong service ethic able to work on own or as core support to others., • Proactive, adaptable, organised and multi-tasking achiever., • Excellent verbal and written communicator and presenter. About Us : Founded in 1968, Future Electronics is a worldwide leader in electronic components distribution and is recognized as one of the most respected and innovative companies in the industry today. Headquartered in Montreal and operating in over 160 locations in 40 plus countries around the world, Future Electronics has earned an impressive reputation for providing outstanding service and developing efficient, comprehensive global supply chain solutions. On April 2nd, 2024, Future Electronics joined WT Microelectronics. This complementary partnership is expected to generate strong synergies, enabling the combined company to deliver long-term, sustainable value to all stakeholders, including customers, suppliers, employees, and shareholders. Equality, Diversity, and Inclusion We are committed to Equality, Diversity, and Inclusion. We recruit the ‘best person for the job’ regardless of age, race, colour, gender, gender identity, sexual orientation, religion, or disability creating an inclusive working environment and culture for all our employees.

Who are we? Airportr is re-architecting the way baggage moves through the world. We’re building the digital rails for baggage, transforming a legacy, manual process into a seamless, data driven network that connects passengers, airlines, airports, and logistics partners in real time. Headquartered in London, we partner with some of the world’s leading airlines to deliver Baggage-as-a-Service, fully integrated into their booking and check-in journeys. Our platform is live across multiple European markets and expanding rapidly through strategic global partnerships that enable deployment across hundreds of airports and carriers. Airportr sits at the intersection of travel technology, logistics, and automation, combining deep operational know-how with modern engineering to solve one of air travel’s hardest problems at global scale. We’re on a mission to make baggage handling invisible: intelligent, automated, and effortlessly connected from doorstep to destination. What are we looking for? We’re looking for a brilliant, highly experienced Software Engineering Manager to ignite and lead our distributed tech function. You will be responsible for ensuring our teams are delivering high quality, scalable software that powers our global logistics operation. Reporting directly to our CTO, you'll be the pivotal operational leader for engineering, translating technical vision into tangible success and accelerating our ambitious business goals. Your primary mission will be to empower, support, and develop our Tech Leads, fostering their growth and ensuring our engineering squads thrive. We need a proactive, hands-on leader, someone who dives in, takes initiative and gets stuck in to make extraordinary things happen. We understand that some people value a highly structured, predictable environment. If that's your preference, we probably aren't the right company for you. Our pace is rapid, our priorities are agile, and our roadmap often shifts based on opportunity. We're looking for individuals who see this dynamic environment as an opportunity to contribute, innovate, and grow, not a challenge to stability. If you are passionate about deep collaboration and bringing ingenuity to solve problems on the fly, then we may be a match! Key Responsibilities • Cultivate an unwavering obsession with quality, delivery speed, and flawless execution. You'll refine our Agile processes to empower high-performing remote teams, ensuring we ship quickly, predictably, and with excellence., • Collaborate closely with the CTO and Product team to transform visionary technical strategies into clear, actionable plans and inspiring quarterly goals. You'll orchestrate scoping, resource allocation, and manage dependencies across all squads, driving collective success., • Become a master of foresight, spotting and swiftly resolving technical and process bottlenecks across the entire development pipeline. You won't wait for problems to emerge—you'll proactively solve them, keeping our momentum unstoppable., • Embrace continuous innovation, constantly refining our software architecture as we achieve key milestones and push the boundaries of what's possible., • Act as the senior technical voice who gets stuck in to help Tech Leads troubleshoot complex decisions or unblock critical issues. You will provide direct, practical mentorship required by a lean team., • Instil a culture of accountability for technical quality, coding standards, and security. You'll ensure that speed never compromises the stability and regulatory compliance of our critical airline and logistics systems—because excellence is non-negotiable., • You’ll be brilliant at getting the best out of our distributed (offshore) teams. This includes setting up clear communication strategies and maintaining high morale and culture across different time zones., • Build strong, trusting relationships with all internal teams, including Product, Operations, Commercial, and Customer Experience. You will ensure tech priorities perfectly support urgent business goals and operational reality., • Champion platform stability, overseeing uptime, latency, and incident response. You'll establish robust monitoring and on-call procedures, ensuring our teams are always prepared and responsive. How we will measure impact Your impact will be measured by clear, quantifiable improvements in delivery velocity and predictability, ensuring the on-time achievement of strategic goals. You will directly elevate engineering quality and platform stability, evidenced by improved uptime, lower latency, and a reduction in critical incidents. Crucial metrics will also include your leadership in the successful execution of architectural roadmaps, proactive resolution of technical bottlenecks, and the demonstrable growth and high retention of our distributed engineering teams. What will we need from you? • A proven track record in software engineering management, ideally within a scaling, fast-growth organisation where you've made a significant impact., • Proven experience driving and maturing Agile methodologies to significantly improve team processes and velocity in a dynamic, fast-paced environment., • Highly analytical, data-driven and inquisitive, constantly seeking insights and opportunities for improvement., • Solid grasp of modern cloud infrastructure and our stack: MS Azure, .NET, React, Angular, Micro-services and Service-bus., • Proven technical expertise in intricate, highly available and distributed systems, preferably within travel tech or regulated industries., • Exceptional communication and written skills, enabling you to articulate complex ideas with clarity and impact., • Expertise in leading and scaling remote-first, global, or offshore engineering teams, inspiring them to achieve greatness regardless of location., • The exceptional ability to communicate clear execution status and technical trade-offs to all levels of the organisation, fostering transparency and alignment., • Masterful prioritisation skills, allowing you to expertly balance competing requests and laser-focus on high-impact work that drives our mission forward. This is a remote with requirement to travel to London office for meetings/team days monthly. Our salaries are determined by experience and location and are benchmarked at the 75th percentile.

Annata operates a global support team with regional support locations in the UK, Malaysia and the US, enabling our customers and partners to be serviced 24 hours a day, 5 days a week. The global team operates as a single business unit, managed by the Head of Global Support, sharing unified processes and workloads with regional support management. The Support Delivery Lead role will work as part of the EMEA Support team, reporting to the EMEA Regional Support Manager. As a Delivery Lead you will be involved in dealing with supporting standard Microsoft Dynamics F&O, CE and the Annata A365 solution. This will include working on support tickets for EMEA Partners and Customers that have a Service Level Agreement (SLA) with Annata for issues and bug fixes. Also assisting with requests and small changes that are aligned to the needs of our Customers and Partners as part of their continuous improvement projects. In addition, you will be assigned to a number of customers and partners, becoming their main day-to-day contact. You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: • Ability to triage a support ticket, • Able to follow support processes, • Applying knowledge to be able to replicate and progress the ticket, • Effective communication to the customer and internally with colleagues, • Completing standard documentation, • Prioritization of work, • Ticket turnaround to ensure that customer SLAs are met, • Logging tickets through to 3rd parties as/when required, • Responsible for completing internal acceptance testing of fixes and solutions 2. Maintain customer and partner engagement with regular calls to discuss ticket updates and requests., 3. Manage the D365 service updates when applicable., 4. Manage customer Business as Usual (BAU) releases when applicable., 5. Customer change requests – Involved in completing functional design documentation and providing estimates to the customer for the requested work., 6. Project management for smaller projects (Under 50 days)., 7. Timely and effective response to requests for advice and/or assistance. Responsibilities: 1. Provide 3rd and 4th line functional support to partners and customers. This includes knowledge of the Standard Dynamics functionality and Annata A365 functionality, setup & configuration, feature management and troubleshooting to establish a root cause., 2. Handle partner and customer incident, request and change request tickets efficiently., 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required., 4. Ensure all support documentation is completed in line with support processes., 5. Work to ensure SLAs are met in line with support agreements., 6. Effective escalation of support tickets where SLA may breach., 7. First point of contact for specific customer and partners. Able to maintain good relationships through engagement, communication and regular meetings., 8. Maintain strong relationships with other departments within Annata, ensuring the customer and partner tickets are resolved quickly., 9. Managing multiple concurrent issues and escalations at any one time. Skills and Experience: Required 1. Extensive Microsoft Dynamics Experience: Minimum of 5 years’ hands-on experience with Microsoft Dynamics 365 Finance & Operations (F&O) or Customer Engagement (CE), ideally within a support, customer service, or service delivery environment., 2. Issue & Escalation Management: Proven ability to manage multiple concurrent issues and customer escalations in high-pressure situations, ensuring timely resolution while maintaining high standards of service quality., 3. Problem Solving & Initiative: Self-motivated and proactive in diagnosing and resolving technical and functional issues reported by customers and partners, demonstrating ownership and accountability., 4. Organizational & Prioritization Skills: Strong organizational capabilities with a keen attention to detail, ensuring tasks are prioritized effectively and critical information is clearly communicated and actioned., 5. Communication & Stakeholder Engagement: Excellent interpersonal and communication skills, with the ability to convey technical concepts to non-technical audiences in both written and verbal formats., 6. Customer Service Excellence: Demonstrated ability to manage customer expectations, respond to inquiries professionally, and deliver a consistently positive customer experience., 7. Support Tools & Systems Proficiency: Skilled in using support platforms and ticketing systems to track, manage, and report on customer support activities., 8. Documentation & Knowledge Management: Capable of creating and maintaining support documentation, including FAQs, troubleshooting guides, and knowledge base articles to improve customer self-service and internal efficiency., 9. Stakeholder Relationship Building: Adept at building trust and rapport with internal and external stakeholders, fostering collaborative relationships that support long-term customer success., 10. Cross-Functional Collaboration: Experience working closely with cross-functional teams—including product, engineering, and account management—to resolve complex issues and relay customer feedback effectively., 11. Time Management & Multitasking: Strong time management skills with the ability to handle multiple customer inquiries and support tasks simultaneously, ensuring deadlines and service levels are consistently met., 12. Release & Service Update Management: Prior experience coordinating Microsoft Dynamics BAU (Business-as-Usual) releases and service updates, including planning, communication, and post-release support., 13. Third-Party Ticket Handling: Experience in logging and managing support tickets with external vendors and Microsoft, ensuring accurate tracking and timely follow-up., 14. Reporting & Insights: Proficient in generating reports and dashboards for internal and external stakeholders, providing insights into support performance, customer health, and service trends. Desirable 1. Global Support Experience: Prior experience working within a global or multi-regional support model, demonstrating an understanding of regional service expectations, time zone coordination, and cultural nuances in customer engagement., 2. Project Tracking Tools: Familiarity with project tracking and collaboration tools such as Microsoft Project, Jira, or Asana, with the ability to monitor progress, manage dependencies, and support cross-functional initiatives., 3. Support Analytics & Metrics: Ability to interpret and analyse support data, including ticket trends, resolution times, and customer satisfaction metrics, to identify areas for improvement and inform strategic decisions., 4. Microsoft Dynamics Dual Write: Experience with Microsoft Dynamics Dual Write integration between F&O and CE is preferred, including understanding of data synchronization and troubleshooting common sync issues., 5. SQL Server Management Studio (SSMS): Proficient in using Microsoft SQL Server Management Studio for querying databases, investigating data-related issues, and supporting root cause analysis., 6. Microsoft Azure DevOps: Skilled in using Microsoft Azure DevOps for managing work items, tracking development tasks, and collaborating with engineering teams on issue resolution and release planning., 7. Change Management & ITIL Framework: Familiarity with formal change management processes, ideally aligned with ITIL best practices, including experience in managing service transitions, approvals, and communications. Education: Bachelor’s Degree in Computer Science, Business Administration, Information Technology, or a related field. What Annata Stands For: Annata is a Microsoft Global Independent Software Vendor (ISV) since 2001. With its roots in Iceland, Annata is one of the leading global ISVs and industry partners from Microsoft with offices in all continents. Built on Microsoft Dynamics 365, our A365 solution offers a comprehensive suite of capabilities designed to propel automotive, trucks & buses, and equipment businesses into the realm of digital transformation. Our team consists of employees with different nationalities, origins, religions, and cultural backgrounds. We actively support diversity and demand our employees to respect different opinions and lifestyles. In virtual teams, we utilize the know-how of our international colleagues and secure the maximal output for our clients. We appreciate personal contact with our customers and colleagues, but we also aim to reduce travel to a sensible level – in order to support our employee’s work/life balance and to reduce our ecological footprint.

Your responsibilities: Own customer outcomes Take full accountability for customer health, adoption and long term value Build deep relationships with techn

You'll run structured onboarding programmes, deliver live training sessions, troubleshoot CRM/data scenarios and help customers reach early success fast. This role sits at the intersection of onboarding, technical problem-solving and customer training. Lead customer onboarding programmes (typically

As a Customer Success Manager , you'll own a portfolio of enterprise customers and lead the full lifecycle - from onboarding and implementation through to adoption, value realisation, renewal and growth. Proven Customer Success or Account Management experience in B2B SaaS , ideally with enterp