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Role Overview The Project Account Manager will have responsibility for managing relationships and projects with our existing Private Label customers within the Pet Specialist sector. This role requires strong communication and collaboration to work alongside other teams in the business to deliver each project to the standards required by our customers. Role Responsibilities include: • Managing key private label customers, • Maintaining and building strong relationships by telephone, email and occasionally face to face., • Negotiate quotes and pricing., • Handle contracts and tenders., • Manage profitability., • Work with cross functional teams to meet customer service level agreements and agreed business objectives., • Prepare regular sales reports., • Action and resolve all customer queries and complaints and ensure we are working to the agreed service levels., • This role will requires time on site at least 3 days per week, however 2 days can be worked from home per week. What we are looking for? • Experience gained from a Sales Support/Internal Account Manager role, ideally from a FMCG/Manufacturing background., • Relationship builder, excellent verbal and written communication skills., • Reliable and trustworthy., • Self motivated and ability to work autonomously., • Attention to detail and ability to juggle multiple projects., • An open approach to continuous learning and development., • A passion for Pets. Introducing Pets Choice At Pets Choice we’re passionate about improving the lives of pets and the people who love them. With a portfolio of trusted brands and products and a commitment to quality and innovation, we’ve built a reputation as a leader in the pet care industry. We believe in creating a workplace where people thrive. Our culture is collaborative, supportive, and entrepreneurial. When you join us, you become part of a team that values your ideas, invests in your growth, and celebrates success together. If you’re looking for a role where you can make a real impact, learn, and grow in a dynamic business, Pets Choice is the place for you.

Great choice, outstanding value, market leading customer service. That's Topps Tiles. But there's more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. With only the very best quality on-trend products sourced from around the world offering outstanding value. If there's a recipe for success, that's ours. That and passionate, enthusiastic, anything-for-the-customer people. People like you. What we're looking for As Store Manager, you'll make sure that your store is an inspiring place to shop; that we're wowing customers with amazing choice and friendly, knowledgeable customer service. How will you do all that? By leading and motivating a close-knit team. By supporting, training and developing them, giving them the tools they need to exceed sales and profit targets through inspirational customer service. And that's important: we're not a hard-sell sort of place. Sales come through great service, always have done, always will. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects and really bring them to life with the technology available in store. As Store Manager you'll create the business plan and develop your people to increase sales margins. You'll manage every aspect of your store. And you'll constantly look for ways to improve - as an individual, as a team, as a store. So yes, we're looking for ambition. For Store Managers who want their store, and their team, to be the best in the land. That's the sort of drive we love. No two days are the same, one minute you could be getting creative, the next helping with our traders. Lifting tiles is part of the job as is putting away deliveries! Who you are You know retail. You've had full P&L responsibility and can call on an impressive track record of delivering outstanding customer service and great financial results. Of course, the two go hand-in-hand: sales come through service. That's certainly the way it is here at Topps Tiles and why we place such importance on great customer experiences. You're commercially aware with the business acumen to keep ahead of your competition and set your store apart. And you're a passionate can-do, will-do role model. A natural from-the-front leader who will drive performance through your team through clear leadership, coaching and people management. What we'll do for you In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will give you a share of our success and substantially increase your base wage. Then there's a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. And while you'll need the flexibility to cover store opening hours (including weekends) as well as the flexibility to cover other stores, there's no evening work to worry about - and no working on Christmas Eve or Boxing Day either. Who we are Big things are happening at Topps Tiles. As the UK's leading tile specialist selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family. We're as big on career opportunities as we are on outstanding service and great value. After all, it's the brilliant, friendly, knowledgeable people that make us special. Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.Think you know Topps Group? Think again. There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide. TPBN1_UKTJ

Anord Mardix, a Flex company, is a global leader in critical power solutions. With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers. We develop skill sets, encourage curiosity, and enable empowerment we turn jobs into careers. If this sounds interesting, wed like to meet you. Job Summary Anord Mardix, a Flex company, are a global group that manufactures switchgear and associated products for installation in mission-critical and live commercial buildings ranging from data centres to the international headquarters of some of the worlds largest companies. To support our extraordinary teams who build great products and contribute to our growth, were looking to add a Site EHS Manager EMEA , located in the UK. This role can be based at any of our UK locations , Kendal, Blackburn, Preston or Hemel Hempstead. Reporting to the Global EHS Director, the Site EHS Manager EMEA will be part of an excellent Global EHS team with the responsibility for developing, implementing and overseeing the organisations EHS programmes and initiatives at site level. This role ensures compliance with all relevant environmental, health and safety regulations and promotes a culture of safety and sustainability across all site-based operations within the EMEA region. This role requires regular travel throughout the UK and the wider EMEA region. What a typical day looks like HSEMS Implementation & Structure: Lead the development and deployment of the new Critical Power Health, Safety & Environmental Management System (HSEMS), ensuring robust processes and governance across all sites and field operations. Team Building & Leadership: Build and mentor a high-performing EHS team, fostering collaboration and accountability to deliver measurable improvements in safety culture and compliance. Process Design & Continuous Improvement: Establish standardized processes and workflows that align with ISO 45001 and ISO 14001, driving consistency and operational excellence across the region. Site & Customer Engagement: Conduct regular site and customer visits to strengthen relationships, promote safety engagement, and ensure alignment with organizational standards and client expectations. Regulatory Compliance: Monitor and ensure adherence to all applicable EHS regulations and standards, proactively addressing changes in legislation and industry best practices. Risk Management: Perform comprehensive risk analysis and implement mitigation strategies to reduce hazards and protect employees and customers. Training & Development: Design and deliver targeted EHS training and awareness programs to build capability and embed a proactive safety culture. Incident Investigation & Learning: Lead investigations into incidents, identify root causes, and implement corrective actions to prevent recurrence and share lessons learned. Performance Monitoring & Metrics: Define and track KPIs and performance metrics to measure EHS effectiveness, identify trends, and drive continuous improvement initiatives. Stakeholder Collaboration: Partner with operations, engineering, and leadership teams to integrate EHS considerations into the Site Services strategy and decision-making. The experience were looking to add to our team: NEBOSH National General Certificate or NEBOSH Construction Certificate in Occupational Health and Safety is essential; NEBOSH Level 5 Diploma preferred. Bachelors degree in environmental science, Engineering, Occupational Health, or a related field; advanced degree preferred. Minimum 8 years of progressive EHS leadership experience, ideally within the Electrical or Construction industry, with strong Field Service exposure. Proven ability to develop and execute strategic EHS plans aligned with business objectives, leveraging KPIs and performance metrics to drive continuous improvement. Demonstrated success in managing and coaching high-performing teams across the EMEA region, fostering accountability and measurable results. Experience managing complex product portfolios and bespoke projects with varying timelines, ensuring compliance and operational excellence. Exceptional strategic thinking and analytical skills, with the ability to interpret data, identify trends, and implement proactive solutions. Strong interpersonal and influencing skills, capable of negotiating and driving positive outcomes across diverse stakeholders. Innovative mindset with a track record of implementing cost-saving initiatives and efficiency improvements. Comprehensive knowledge of ISO 14001 and ISO 45001 standards, Safety and Health legal requirements, Environmental regulations, and emergency preparedness frameworks. Flexibility to travel extensively across the EMEA region. What youll receive for the great work you provide: An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success; A competitive salary and benefits package which includes: A merit-based annual pay review Enhanced annual leave Employee recognition scheme and long service awards Referral bonus Volunteer days Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year Sick pay scheme Cycle to Work scheme Enhanced maternity/paternity leave Flexible/Remote/HybridWork based on your Job Function Travel opportunities (role dependent) Support in your well-being by access to Employee Assistance Programme offering free access to qualified counsellors and expert advice On-site trained Mental Health First Aiders Access to various discount programs (including food, activities, gym memberships etc.) At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose -- to make great products that create value and improve peoples lives. TH10 #LI-TONYHYNES TPBN1_UKTJ

Customer Success Manager – SaaS. CV Screen is recruiting for a Customer Success Manager to join an innovative SaaS technology business based in Canary Wharf, London. The successful candidate will play a key role in supporting and growing an established customer base while working closely with tech

Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Customer Success role within a fast-paced SaaS environment.

As our Customer Success Manager, you'll be the trusted partner our clients rely on. You'll build our Customer Success playbook from the ground up, establishing processes, metrics, and best practices that will scale with us. Whether you've established a Customer Success function, led a new team, or p

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Responsibilities:*** Manage a portfolio of customer accounts through proactive engagements* Build and maintain strong customer relationships, becoming a trusted partner and consultant* Understand the customer’s goals, initiatives, products, and the value that they realize from AVEVA’s software,

We are looking for a Customer Success Manager who will partner with our client in the SaaS Ecommerce space and ensure the long-term success of our clients in the UK. The Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, conn

A prominent EV solutions company based in the UK seeks a Customer Success Manager to manage enterprise accounts across Germany and the UK. The ideal candidate will have over 5 years of experience in Customer Success or Account Management, along with strong commercial instincts and proficiency in Ger

We are looking for a Customer Success Manager who focuses on implementation, to work directly with our clients, ensuring they fully leverage Avvoka's platform to meet their business needs. Prior experience in a Customer Success Manager role within SaaS, legal tech, or contract management industries.

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

A technology company in the UK is seeking a Senior Customer Success Account Manager to enhance customer relationships and drive account growth across multiple verticals. Responsibilities include managing customer accounts, conducting business reviews, and developing ROI models.

Customer Advocacy: Serve as the voice of the customer within Browzwear by providing feedback to Product, Engineering, and Customer Success teams. Develop and execute customer success plans tailored to each client’s business goals. Customer Success, Account Management, or a related role in SaaS.

Immersive is hiring! Could you be our next Senior Customer Success Manager? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK as a Senior Customer Success Manager, primarily working with our UK Defence clients. With c

A leading tech firm is looking for a Customer Success Manager in the United Kingdom. The ideal candidate should have over 2 years of experience in customer success management, fluent in English and German, and capable of building relationships with C-level executives. Responsibilities include educat

This position is ideal for a proactive, customer-focused professional with a passion for retention, growth, and long-term partnership. Ensure customers achieve maximum value from our solutions.

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success: proactively develop strong relationships with client stakeholders (IT, Co

The Customer Success Manager (CSM) will be UK‑based, covering the UK and Rest of World, and will be responsible for driving revenue growth across established and emerging global markets, customer satisfaction and retention. This role manages strategic customer relationships with a strong commercia

A dynamic tech scale-up is seeking a Customer Success Manager in London to manage strategic accounts in the UK and DACH regions. The ideal candidate will have a strong customer orientation, fluency in German, and at least 5 years of relevant experience. You will develop relationships with large clie

A leading HR technology company in Greater London is seeking a Customer Success Manager to lead a growing team while driving customer engagement and retention. The ideal candidate will have deep knowledge of SaaS products and experience in developing customer success strategies.

Leverage GitHub’s success frameworks to create customer journeys and dynamic success plans. Develop and execute customer success plans that align with customers’ business priorities and transformation objectives. GitHub is seeking a Senior Customer Success Manager to proactively guide enterprise

As a Customer Success Manager (CSM) for the Enterprise segment, you will be responsible for guiding customers through their journey with Darktrace, ensuring rapid time-to-value and sustained success throughout the contract lifecycle. Own the customer journey from onboarding to renewal, ensuring fast

A digital sampling company based in London is seeking a German-speaking Customer Success Manager to work in a hybrid model. The successful candidate will manage campaigns, liaise with brand partners, and support team members.

Enterprise Customer Success Manager. We are seeking an experienced Customer Success Manager to manage and grow relationships with our enterprise clients. Develop and execute strategic account plans to drive product adoption and retention, as well as run the full customer engagement cycle for custome

Possesses 3‑5 years of experience as a Customer Success Manager or equivalent in a B2B SaaS business. Join as an early Customer Success hire to build best-in‑class customer retention for a rapidly growing healthtech SaaS platform. You'll own the full customer lifecycle, from onboarding and train

When you’re not out and about, you’ll be digging into data and qualitative feedback to problem‑solve for your customers and acting as a customer advocate to inform product improvement. This is a new function and you’ll be brimming with ideas about what great customer success looks like for o

A leading technology firm in the United Kingdom is seeking a Senior Customer Success Manager who is passionate about customer success. Responsibilities include customer onboarding, communication, tracking success metrics, and mastering the Intralinks platform to enhance customer engagement. Ideal ca

As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. As a Customer Success Manager at Griffin, you will. B2B customer success, account management or a related role, ideally in financial services, banking or fintech.

A leading SaaS company in London is seeking a Customer Success Manager to enhance client success and drive revenue growth. Candidates should have at least 2 years of experience in account management or customer success, strong communication skills, and a background in B2B software, logistics, or Saa

Customer Success Manager - Accounting. Years of SaaS Customer Success Experience. You've owned renewals, driven expansion, and worked cross-functionally to deliver success.

A leading healthtech SaaS company in London is seeking a Customer Success Manager to own the full customer lifecycle, from onboarding to renewals and upsells. This is a remarkable opportunity to shape the customer success function and contribute to a mission-driven company aiming to eliminate muscul

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Customer Success Manager (American timezone). Custom

A global technology firm in London is seeking a Customer Success Manager who will work with enterprise clients to maximize product adoption and satisfaction. Ideal candidates should have over 4 years of experience in customer advocacy or related fields and be proficient with CRM software.

Technical Customer Success Manager. This role sits within our Customer Success organization and blends strategic account leadership with hands‑on technical problem solving. Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and

They will also have a dotted-line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across Europe. Custome

A leading internet security company in Greater London is seeking an experienced Customer Success Manager. The role involves managing post-sale experiences for enterprise customers, ensuring satisfaction and retention by demonstrating the value of Cloudflare's services. Candidates should have a stron

We’re looking for our Founding Customer Success Manager to join Sequence and become the beating heart of our customer's product and onboarding journey. Enjoy being hands-on with customers and detailed product implementations. Are happy to learn deeply about our customers, the problems they face, a

As a Customer Success Manager focusing on the finance sector, you will own the technical relationship with strategic enterprise accounts. You will drive product adoption among software engineering teams, translate customer insights into product feedback, and ensure long-term value through success pl

A successful 'Customer Success Manager' should have:. With over 4,000 professionals currently working, a unique opportunity for a Customer Success Manager to join the vibrant and thriving team in London. As a Customer Success Manager, the role is extremely diverse and working as a part of a vibrant

The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. Interlock wi

Impactful ownership of the customer success strategy for a disruptive platform supporting the independent hospitality sector. Own the customer success strategy with a focus on portfolio retention, referral opportunities, and meeting account-level KPIs. This is a job that Jill, our AI Recruiter, is r

Minimum two years’ experience in a Customer Success role. So, here's the deal: our SaaS video platform Life Inside is growing fast! We're a small team with global customers and now we're looking for our next key player, someone who enjoys taking responsibility, trying new things, and making things

Customer Success and Adoption:*** Collaborate with Implementation teams, overseeing the successful handover of new customer sites to BAU process. In the role of Customer Success Manager## Customer Relationship Management:* Develop and maintain strong relationships with assigned ezyVet corporate/

A leading insurtech company in London is seeking a Customer Success Manager to join their dynamic team. This role involves managing project deliverables, ensuring exceptional customer experiences for sponsors, and collaborating closely with various stakeholders.

A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position. Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life. CSMs at Seesaw work directly with customers to drive value