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As a Branch General Manager at DFS, youll lead your team to deliver an exceptional customer experience while driving the success and performance of your store. You'll create a positive, welcoming space where customers feel at home and colleagues are supported to grow and thrive. This is a hands-on leadership role where youll inspire your team, make smart commercial decisions, and champion our value... Check out the role overview below If you are confident you have got the right skills and experience, apply today. JBLK1_UKTJ

Are you a strategic, commercially savvy Customer Success leader who knows how to drive growth and elevate enterprise partnerships? We’re not just transforming the way global businesses recover payments - we’re redefining what client success looks like. Senior Customer Success Manager. Plus Benef

Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

The Role at a Glance: Senior Customer Success Manager Epsom, Surrey HQ Based c2day / 3days per week working from home Up to £90,000 Base (Up to £115,000 OTE) Plus Benefits and potential progression to Head of Customer Success Full time, Permanent - Requires flexibility to work

Our client, a market leading UK Fintech requires a talented, enthusiastic and ambitious Customer Success Manager to join their expanding team. The successful candidate will have experience in portfolio management within an invoice finance environment or related customer success management with prior

Cisco Technical Customer Success Manager (1 Braham Street, London, United Kingdom)Closing Date: 5th September 2025 Locations: Birmingham, Bristol, London or Manchester Enhanced Security Clearance: if successful, you must be willing and able to undergo Security Check (SC) level clearance. As a Te

Comprehensive benefits for you and your family.Flexible hours and generous paid time off.Professional growth opportunities + LinkedIn Learning.Do what it takes to make a positive impact.Break things and rebuild to be better than before.Champion small wins and big ones.Increasing awareness, understan

The Customer Success Manager will be responsible for maximising net retention and expansion on a portfolio of Kaisa customers by increasing adoption of the Kaisa product suite via the delivery of the Customer Success Programme. Enterprise SaaS Customer Success or related field with a proven track re

Visit the UK target customer groups, establish good and stable communication with customers, actively explore customers pain points, provide customers with professional landing solutions, guide customers to reach in-depth cooperation, and promote customer value-added services and contract renewal. T

In this role, you will lead a team of Customer Success Managers (CSMs) responsible for engaging RLDatix’s mid-market customer segment through one-to-many, programmatic engagement models—driving adoption, retention, and measurable customer outcomes at scale. The Senior Manager, Customer Success (

Customer Success Manager (CSM) - SAP Academy for Customer Success - United Kingdom (Hybrid). The Customer Success Manager (CSM) works directly with customers to guide them through their business journey with our solutions. Successfully complete a 10-month learn-apply program, which includes classroo

As the Customer Success Manager (CSM) for EMEA, you will serve as a trusted advisor to our industrial clients throughout their journey with Dragos. Customer Success Manager, Enterprise - EMEA - [IC2]. Strategic Customer Success Manager - EMEA.

Reporting to the Senior Director of Customer Success, the Customer Success Manager (CSM) will serve as a primary point of contact for a designated portfolio of customers. This is a Sales role focused on post-sales engagement, with particular emphasis on driving customer success within our direct cus

Veeva is looking for a Customer Success Manager (CSM) to join our team in Europe, focused on ensuring the success of our customers utilizing Veeva Safety. Assistant Customer Experience Manager / Customer Service Manager. Customer Success Manager (Revolut People).

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Sign in to set job alerts for “Customer Success Manager” roles. Customer Success Manager – DACH.

Principal Customer Success Manager (UK-Based Remote Role). As Client Success Manager, you’ll be the go-to partner for your customers, working closely with them to understand their needs, develop tailored solutions, and help them maximise value from the partnership. Customer Success Manager - Creat

Guide BetterUp and customer teams toward shared success metrics through proactive planning and alignment. Customer Success roles in a SaaS environment. Serve as the voice of the customer internally, influencing BetterUp teams to prioritize client success.

We’re hiring a Customer Success Manager to turn new deployments into measurable outcomes for engineering teams using Coder. Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform. Experience with Totango or a similar

The ACSM plays a key part in our Customer Success offering, working in alignment with the wider Customer Success team, including Professional Services, Customer Support and Customer Education. As part of the Customer Success Management Team you will drive the realisation of customer success measures

The Customer Success Manager (CSM) in the Services department is dedicated to ensuring our customers achieve their desired outcomes through the effective use of our products and services. Proven experience in a customer-facing role, such as customer success, account management, or consulting. Mainta

We are looking to grow our Customer Success team with an additional Customer Success Manager (CSM) based in the UK. Client Advocacy: Collaborating with the Marketing team to highlight customer success stories, and serving as the voice of the customer, or better yet the community, within the organisa

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

Customer Success Managers (CSM) help Sayari’s existing clients effectively leverage Sayari solutions and deepen our relationships within client organizations. The CSM plays a vital role in ensuring that our customer fully realizes a return on their investment in Sayari products by understanding ou

As a Customer Success Manager, you will be responsible for ensuring our customers’ success with Veeva’s CDMS products and services. Customer Success & Solutions Manager – EMEA. Customer Success Manager (Technical), UK.

Enterprise Customer Success Manager - Strategic Accounts. We're working with a leading global customer reviews and insights platform that helps brands build trust, improve customer experiences, and drive growth through verified feedback and data-driven insights. Collaborate with Sales, Product, and

Are you passionate about helping customers succeed and scaling that impact with smart systems and strategy? As a Scaled Customer Success Manager, you’ll be at the heart of how we support a large and diverse portfolio of customers, combining technology, automation, and data to deliver a personalize

The Customer Success Manager is responsible for managing a portfolio of customers within our customer success framework. Drive the creation and execution of engagement/success plans and customer scorecards. Customer Success, Account Management, or similar client-facing role, preferably in a SaaS (So

As a Customer Success Manager - RWE, you will play a pivotal role in managing our Real World Evidence projects, responsible for client and project management, develop and present protocols and study results, analyzing health outcomes data, and support our sales and product team with RWE knowledge. C

Technical Customer Success Manager, NA West. Years of experience in a Customer Success, Technical Account Management, or similar customer-facing role? * Select. Technical Customer Success Manager.

Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Experience in a B2B

Senior Strategic Customer Success Manager. Principal Customer Success Manager (Contract). Principal Customer Success Manager (Contract).

Develop and refine customer success best practices, tools, and playbooks to continuously improve the customer experience. This role is responsible for ensuring successful onboarding, driving platform adoption, and maximizing customer value and retention across the customer lifecycle. We are seeking

The Senior Manager, Customer Success (Enterprise) will lead and develop a team of Customer Success Managers to ensure customer satisfaction, retention, and advocacy while embedding consistent success practices across enterprise accounts. We’re searching for a UK-based Senior Manager, Customer Succ

The Senior Customer Success Manager (UK) will be responsible for driving product adoption, customer satisfaction, retention and expansion across Zoom’s UK enterprise customer base. Customer Services play a crucial role in improving the customer experience within Zoom. Have a proven track record of

We are working with one of the most innovative tech companies in Retail Media, who are looking for a Client Success Manager to join their growing London team. Client Success Manager - Retail Media. Act as the day-to-day partner for clients, driving adoption and successful use of the platform.

Customer Success Manager | £25,750 plus performance bonus | Derby DE21. As a Customer Success Manager, you will be the first point of contact for new clients, guiding them through their onboarding process and ensuring they get the most value out of our products from day one! Cherry Professionalare

As the Principal Customer Success Manager (CSM), you will play a pivotal role in ensuring the success and growth of our top-tier, enterprise customers. The ideal Principal Customer Success Manager should engage with customers, maximize value, and create strategies to grow our enterprise customers. A

Customer Success or account management with enterprise SaaS customers. Senior Customer Success Manager, Enterprise (UKI). Senior Enterprise Customer Success Manager.

Customer Success Manager (Technical), UK. Sign in to set job alerts for “Customer Success Manager” roles. Job Title Customer Success Manager – UK (7 roles).

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Get notified about new Customer Success Manager jobs

A Customer Success Manager (CSM) is the main point of contact for clients using eDriving products, programs and services. Sign in to set job alerts for “Customer Success Manager” roles. Customer Success Manager (Technical), UK.

Customer Success Manager (German speaking), Initial 3 month contract (likely extend). Experience in software asset management, IT compliance, cybersecurity, customer success. Own a territory and manage license reviews across client customers.

Act as a customer advocate and focus on deep platform solutioning, by developing adoption roadmaps, identifying and removing technical and cultural adoption barriers, creating and delivering success plans with clear outcomes, aligning internal resources to support customer initiatives — all while

The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. Customer Success & Solutions Manager – EMEA. Sign in to set job alerts f

Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

Customer Success & Solutions Manager – EMEA. Principal Customer Success Manager (UK-Based Remote Role). Customer Success Manager (Technical), UK.

Gather customer feedback: Create a defined process to gather customer testimonials. Manage Existing Customers: Work with our existing customers to manage their ongoing product orders and new orders with us. The role spans across business development and customer success.

ClickUp is seeking a Senior Customer Success Manager (CSM) to join our dynamic team. Minimum 5 years in a customer-facing role within a SaaS environment, focusing on Customer Success or Account Management. Customer Representation: Ensure customer perspectives are considered and addressed within the

The Customer Success Manager is a crucial ambassador for our clients. Minimum of 3-5 years of experience in customer success, account management, or a similar role, preferably within the Customer Care Industry. Emplifi’s unified customer engagement platform empowers more than 20,000 of the world��

As a Security-Oriented Customer Success Manager at Corelight, you will ensure that customers derive maximum value from our security solutions. This role requires strong project management, customer engagement, and cybersecurity expertise to drive customer success and retention. Customer Success, Pro

The Customer Success Manager is responsible for managing a portfolio of customers within our customer success framework. Customer Success, Account Management, or similar client-facing role, preferably in a SaaS (Software as a Service) or technology company. Drive the creation and execution of engage

Proven experience in Customer Success or Account Management in a fast-paced environment, ideally in SaaS, AI/ML, or API-based technology. Own all aspects of the customer lifecycle: onboarding, adoption, usage growth, renewal, and expansion (post-12-month mark). Build deep knowledge of each customer�

Customer Success Manager - Agriculture & Environment (Fresh Produce). Customer Success Manager - Creator Monetization platform (Remote). Partner & Customer Success Manager (Europe-based).

The Customer Success Manager is responsible for nurturing and growing relationships with key stakeholders within a dedicated portfolio of customers. Experience using customer relationship management systems and sales technological solutions to deliver in a customer success or sales-based role. Prove

The Customer Success Manager works across our clients' functions to accelerate customer successes (outcomes). Provide weekly review of customer success impacts and how you’ve driven improvements for the organisation (sell, build, run) and customers. Impact – using customer defined baseline metri

Strategic Customer Success Experience:. Partner with Account Executives (AEs) and Account Managers (AMs) to ensure renewals and identify expansion opportunities, contributing to both customer retention and revenue growth. Hands-on experience with customer success platforms like Gainsight, ChurnZero,

Strong communication and relationship-building skills - this role involves creating and managing business relationships with CFOs, VPs and Directors of Finance, and other customers from leading US companies, requiring the ability to engage in professional conversations, manage expectations, and guid

Senior Customer Success Manager, united kingdom. As a Senior Customer Success Manager you will be expected to:. Senior Customer Success Manager (CSM) for the UK.

The Manager, Customer Success is responsible for driving customer retention and growth within an assigned portfolio. You will lead a team of Customer Success Managers to ensure exceptional customer experiences, reduce churn, and identify expansion opportunities. Proven experience implementing custom

Atlassian Enterprise Customer Success Managers (CSMs) help customers realize the value in their Atlassian investment. Senior Enterprise Customer Success Manager. Customer Success or account management with a track record managing Enterprise customers with a complex SaaS product portfolio.

Customer Success Manager – Maritime & SaaS (f/m/d). Get notified about new Customer Success Manager jobs in. Customer Success Manager – Maritime & SaaS (f/m/d).

We are looking for a Senior Customer Success Manager to serve as the. Skills Strategy Manager (Customer Success). Experience in Strategic Customer Success, Account Management,.

As a Customer Success Manager, you'll be joining a rapidly growing team that helps our customers increase their revenue by improving the search and product discovery experiences of their websites and mobile apps through integrating with our services. Customer Success Manager UK/IE (English) - m/f/d.

As a Customer Success Manager, you will provide faculty product consultation, training, and ongoing support. Do you enjoy being part of a team that collaborates to deliver success and build customer relationships?. We build solid relationships with our customers to understand their needs and provide

As a Customer Success Manager, you’ll be at the heart of our client relationships, ensuring customers are not only satisfied, but truly thriving on our RMS platform. Customer Success Manager (American timezone). Customer Success Manager - Online Brand Protection.

Excellent writing and verbal communication skills and 3+ years of experience in customer success, customer assistance, account management, or a similar role. Remote Customer Success Manager – Orbis, United Kingdom. Create and carry out customer success programmes to guarantee client retention and

We are looking for an English and German speaking Customer Success Manger (CSM) to become an integral part of our Customer Success team. You will be working in collaboration with the customers and closely with our services, support, product, and sales teams. As a CSM, you will lead the customer thro

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Previous experience in a customer success, account management, or client-facing support role. Deliver ongoing training and support to existing customers to ensure succe

As the Customer Success Manager (CSM) for EMEA, you will serve as a trusted advisor to our industrial clients throughout their journey with Dragos. Partner with customers to define success criteria and help them achieve measurable outcomes. Customer Success, Account Management, or similar roles in c

We're looking for an experienced and highly organized Enterprise Customer Success Manager (CSM) to support our largest and most complex customers. Enterprise Customer Success Manager. Manager, Customer Success Management - EMEA.

The Customer Success Manager (CSM) for France is responsible for partnering with customers and prospects to achieve their goals and desired outcomes with Bluebeam solutions. Additional experience as a Customer Success Manager, Sales Engineer or Account Manager preferred. Customer Success Manager (Fr

Customer Success Manager - iGaming. To be successful, you will be dynamic, analytical, and willing and able to work autonomously.

Customer Success or similar customer-facing role in LegalTech, Tech or Consulting. Ensure customer retention and customer satisfaction through increased product adoption and increased usage. Be the customer advocate while capturing customer feedback and collaborating with the Product team to improve

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Experience in a B2B

Get notified about new Customer Success Manager jobs in. Senior Customer Success Manager (Remote - UK). Recruitment support for Sales, Marketing, Customer Success and PreSales function (i.

The Customer Success Manager (CSM) is responsible for driving customer engagement, satisfaction, and successful adoption of all Elsevier solutions. Develop and proactively manage ongoing relationships with customers, monitor customer health, and in general ensure that our customers are successful an

As a Customer Success Manager, you will oversee the onboarding and success of our Enterprise and Key Account customers. As a Customer Success Manager, you will:. In-person task with Alex Barbeta (Head of Customer Success) and Lizzie (Sales Director) [60 mins].

Customer Success Manager, Account Manager, or similar role. Serve as a Customer Advocate: build a strategy to manage the engagement and success of our clients. Proven track record of achieving commercial targets and goals in a customer success organization, preferably in an enterprise SaaS setting.

As a Portfolio Customer Success Manager, you will lead strategic customer success initiatives across a portfolio of high-value, complex customers. Our Global Customer Success Managers are a high-performing, customer-focused team. You will also work with Product, Engineering, Marketing, and Customer

You’ll be reporting to the Director of Customer Success and be working very closely with our other customer success managers in building a world-class CS org. We’re looking for a Strategic Customer Success Manager whose top priority is helping our Fortune 50-100 customers succeed with Writer. As

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. Commerce Customer Success Manager. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maxi

Customer Success Planning: Lead and progress customer success plans, collaborating with Account Managers on overall account strategies and objectives. Proactive Customer Health Management: Monitor client usage, engagement patterns, and other indicators throughout the customer journey, taking proacti

Work closely with customers to gain an in-depth understanding of their businesses and tailor our solutions to meet their specific requirements. Take proactive measures to identify opportunities for improving client satisfaction and providing outstanding customer service. Conduct regular check-ins to

Proven experience in Customer Success, Account Management, or similar client-facing roles within SaaS (required). Strong understanding of customer lifecycle management and success metrics. Support the customer success team to ensure quality execution that drives towards client’s business objective

Customer Success Manager, newcastle-upon-tyne, tyne and wear. Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadma

We’re hiring for a Scale Customer Success Manager to join the team in Greater London, UK. A track record of successfully building new and applying existing customer success strategies to drive client outcomes. As a Scale CSM, you will manage a broad portfolio of customers, ensuring their success t

The Customer Success Manager position is a pivotal role at LivePerson. The Success Manager is the face of LivePerson to their customers & the main focal point for all related topics. A Success Manager focus is to retain and grow their Book of Business by identifying the unique value for each brand,

Minimum 5 years in a customer-facing role within a SaaS environment, focusing on Customer Success or Account Management. ClickUp is seeking a Senior Customer Success Manager (CSM) to join our dynamic team. Data-Informed Strategic Decisions: Utilize customer data and trends to guide strategic choices

The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. You’ll do work that matters - driving real impact and he

As we grow globally (and fast!), we’re looking for passionate, people-first Customer Success Managers to help our customers fall in love with Workvivo and unlock its full potential. Principal Customer Success Manager (UK-Based Remote Role). Get notified about new Customer Success Manager jobs in.

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. Commerce

As a Technical Customer Success Manager, you will be the trusted partner for a portfolio of high-value customers, ensuring their retention, satisfaction, and long-term success. Principal Customer Success Manager (UK-Based Remote Role). Customer Success Manager (London/UK-Based).

Customer Success Manager (Account Manager). Customer Success Manager (Account Manager). Customer Success Manager (Account Manager).

The Customer Success Manager (CSM) is responsible for driving customer engagement, satisfaction, and successful adoption of all Elsevier solutions. Develop and proactively manage ongoing relationships with customers, monitor customer health, and in general ensure that our customers are successful an

As a Customer Success Manager, you will be involved in the following activities:. Customer Success Manager, Enterprise - EMEA - [IC2]. Customer Success Manager (London/UK-Based).

We’re looking for a detail-oriented and process-driven Enterprise Customer Success Manager who will be responsible for ensuring our customers thrive with Overjet’s software platform. Execute the customer success strategy, focusing on high touch points and relationship building with dental office

Have big ambitions and offer incredible products that address our customers' pain points. Yabble is part of the YouGov group, providing access to world-leading AI tools, a wealth of data products, and a global customer base.

Own the customer lifecycle, providing ongoing and proactive support to Sophos customers to drive high levels of customer satisfaction, deep engagement, and mutual success, resulting in a successful renewal. As a Customer Success Manager, you are a critical part of our customers’ adoption and ongoi

Demonstrable experience in a customer success and/or customer success enablement role in enterprise software/SaaS within a global context. Experience designing and implementing successful customer success programs, methodology, and related content and coaching. Customer Success Manager (m/f/d) - Ger

As a Customer Success Manager (CSM) at Spectro Cloud, you will play a critical role in driving customer satisfaction, retention, and growth. Proven track record of managing and growing customer relationships, with a strong focus on customer satisfaction and success. Passionate about helping customer