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Customer Success Manager | Customer Success | UK | Remote. Experience in an HR role where you’ve used HRCase previously, OR Customer Success experience within HR SaaS or similar technology. HR technology and customer success best practices.

A technology solutions provider in the UK is seeking a Customer Success Manager for their Parcel Lockers division. The role involves guiding hosts through onboarding, managing relationships, and ensuring customer satisfaction with the product.

As an EMEA Customer Success Manager you will develop trusted-advisor relationships to drive success with our customers across Europe, Middle East and Africa. Account Management, Active Listening, Communication, Customer Relationships, Customer Success, Empathy, Relationship Management, Retention Str

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Our Customer Success Managers (CSMs) own the relationship with our customers, helping the

Act as the voice of the customer, advocating the customer’s point of view and provide detailed internal feedback to cross-functional teams regarding how DroneDeploy can better serve our customers, improve their experience, and better the customers’ outcomes with our services. Customer Success or

The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and possess the ability to think creatively about strategies to nurture and expand our reach within our customer base. Maximise customer renewals via successful onboarding and user en

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Succ

A facilities management company is seeking an experienced Customer Success Manager to lead the compliance, quality assurance, and performance of a key client contract.

As a UK Customer Success Manager, you’ll be a key driver of customer adoption, operational success, and long‑term partnerships. Kanpla is on a mission to digitalise contract catering, and we’re looking for a Customer Success Manager to help grow and support our UK customer base – with a stro

We’re looking for a customer-obsessed Customer Success Manager to join Onetrace, a fast-growing SaaS company transforming how the construction industry works. With your proactive problem-solving, clear communication, and passion for customer success, you’ll help our customers achieve tangible re

Are you a passionate, technical and enthusiastic Senior Customer Success Manager with a wealth of experience managing Enterprise customers in the payment and/or crypto industry? Are you looking for your next challenge in an emerging and exciting market? If yes then we want to hear from you!. You wil

Highlight and share customer success stories that demonstrate the tangible value Novisto brings to their businesses, ensuring these stories are celebrated both externally and internally. Customer Success or Account Management teams. Partner with the ESG Implementation Services team to deliver compre

A fast-growing SaaS company in Greater London seeks a Customer Success Manager to enhance customer relationships and product adoption. The ideal candidate will have mid to senior-level experience in Customer Success within a SaaS environment. Responsibilities include guiding customer usage of Onetra

Arch Co account, while working closely with the client and internal stakeholders to drive continuous improvement, commercial value and long-term partnership success. Recognised qualification in Facilities Management, Customer Service or Management (Level 5 or above). Demonstrated success in continuo

This role will result in steep career acceleration and recognition, with a clear path from Customer Success Manager to Customer Success Team Manager and potentially Head of Customer Success. This is a hands‑on senior role, combining commercial accountability, customer success delivery, and coachin

We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across Europe. They will also have a dotted-line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. Enhance

Join as a critical Customer Success Manager responsible for owning customer relationships through implementation/onboarding, adoption, training, BAU and retention. SaaS customer success or client management role within a start-up or scale-up environment. Working with major clients moving from pilot

As an Customer Success Manager, you will leverage your Retail Media expertise to drive success for a portfolio of well-known global brands. Exciting opportunity for an experiences Customer Success Manager to join a fast-growing AI AdTech Retail Media platform, as the continue to scale their client f

A leading technology recruitment firm is seeking a Customer Success Manager based in London to manage critical client relationships in a fast-paced AI scale-up environment.

Supporting a rapidly growing customer base while balancing an ‘at‑scale’ mentality with a customer‑centric approach is crucial for success in this role. As a Customer Success Associate at Go1, you’re pivotal in driving lasting customer value through engagement, adoption, and advocacy. We��

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Previous experience in a customer success, account management, or client-facing support role. Deliver ongoing training and support to existing customers to ensure succe

Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH.

Run structured discovery with partner managers, sales, customer success, and solution engineers; distil insights into enablement content. Create and maintain sales and customer success enablement assets : e. Plan and deliver enablement sessions for sellers, partners and customer success teams.

Customer Success Manager - German Speaking - London Based. Customer Success Manager - German Speaking - London Based. We are looking to hire a German‑speaking Customer Success Manager who can work closely with our global brand partners in the EMEA region and support our internal teams to help them

Experience of building and scaling customer success processes and structures. Experience of defining and executing customer success strategies aligned with company goals. Proven ability to hire, mentor, and develop diverse customer success teams.

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

Customer Success Manager – Overview. Owning the success of new customer pilots, gathering data and feedback throughout. Customer Success, SaaS onboarding, or Account Management.

Generate customer advocacy: identify reference customers, develop case studies, collect testimonial quotes, and feed customer feedback into product and roadmap discussions. Customer Success, Account Management, or Customer Operations experience, preferably in B2B SaaS or enterprise software. Monitor

A leading cyber security firm in London is seeking a Customer Success Manager to ensure customer satisfaction and service delivery. You will be responsible for managing renewals, developing customer relationships, and leading service delivery initiatives. The ideal candidate should possess excellent

Our mission? To empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects—reducing chaos and boosting customer satisfaction across industries. Proactively assess customer goals and needs, and have a consultative approach to facilitate their

A dynamic technology company in the UK is seeking a passionate Customer Success Manager to drive the expansion of their innovative platform in the US. With exceptional communication and relationship-building skills, you will contribute to impactful customer experiences in the frontline care sector.

A leading software company in the UK is seeking a Customer Success Manager to enhance customer experiences and drive adoption of its software solutions. The ideal candidate will have strong communication skills and experience in customer success management, along with an understanding of AVEVA produ

Government Customer Success Manager. A short take-home task based on a realistic government customer scenario, designed to understand how you think about adoption, value, and long-cycle customer success. Government Customer Success Manager.

We are looking for an experienced, energetic and positive Customer Success Manager. Customer Success or SaaS Account Management, managing large, complex accounts with revenue responsibility. Own a portfolio of 25–35 enterprise (large) accounts and deliver a high-touch, strategic customer success a

An innovative finance technology firm in Greater London is seeking a Founding Customer Success Manager. In this role, you'll manage the customer implementation lifecycle, ensuring a smooth onboarding process. You'll work closely with product teams and establish best practices for customer engagement

A leading engineering solutions company in the United Kingdom is looking for a Customer Success Manager to foster strong relationships with customers. Ideal candidates will have 3–4 years of experience in Customer Success or Account Management within the SaaS industry. You will be responsible for

As a Customer Success Manager, you will oversee the onboarding and success of our Enterprise and Key Account customers. As a Customer Success Manager, you will:. Strong relationship builder, experienced in using Customer Success tools to monitor engagement and mitigate risks.

Customer Success Manager - REMOTE. Join to apply for the Customer Success Manager - REMOTE role at Jobgether. We are currently looking for a Customer Success Manager.

The Technical Customer Success Manager will play a vital role in ensuring LAIIER’s innovative solutions deliver maximum value to our customers. We’re looking for an incredible Customer Success Manager from a tech background, who demonstrates both technical and commercial acumen. Develop tailored

Customer Success Manager Europe – UVeye. We’re expanding into the UK market and are looking for a Strategic Customer Success Manager – Europe to support and grow one of UVeye’s most important European partnerships.

Experience working in product focused SaaS business with a minimum of 3 years working as a Customer Success Manager serving high-spend, complex accounts, with multiple users and stakeholders. You will actively visit your customers to build relationships with key stakeholders (champions and economic

A leading healthtech SaaS company in London is seeking a Customer Success Manager to own the full customer lifecycle, from onboarding to renewals and upsells. This is a remarkable opportunity to shape the customer success function and contribute to a mission-driven company aiming to eliminate muscul

A leading software development company in the UK is seeking a proactive Customer Success Manager to enhance customer satisfaction and drive product adoption. Ideal candidates will have strong communication skills and at least 5 years of experience in a customer success or retention-focused role in t

Customer Success Manager, High Touch - French Speaking. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary. Our A

Have a steady book of customers with whom you’ve learned needs, built rapport, and put Success plans in place influencing the broader Customer Success metrics and processes. The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their

The Customer Success Manager is responsible for the day to day management of assigned customer accounts. Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer. You will have a strong understanding of customers’ business and technical objec

At Abnormal we seek a Customer Success Manager who is passionate about helping customers fully realize value from our platform and partnership. Customer Success Manager – German Speaking. Maintain deep understanding of our product and roadmap, guiding customers to success.

A leading financial technology firm is seeking a Customer Success Manager to build strong relationships with clients and drive value from products. Ideal candidates will have at least 2-3 years in B2B customer success, strong problem-solving skills, and a passion for helping customers succeed. This