Trabajos customer success manager en InvernessCrear alertas

Calling all Pizza lovers!!.......(Pasta lovers are welcome too) Competative Salary inc Generous Bonus Scheme and Tronc Zizzi General Managers have a huge role to play, you will work closely with the Head Chef to ensure the success of the restaurant. You will understand and promote our culture ...

Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

You will also proactively engage with existing customers to ensure their positive experience from a technical perspective, with the aim of maintaining customer retention and growing customer accounts. This hybrid role bridges pre-sales and customer success, ensuring that customers are fully suppo...

Methodically review, troubleshoot and handle customer issues/requests by following through in a timely manner, asking clarifying questions to determine the correct source & impact of issues, as well as understanding use cases to coach customers to alternate solutions when possible. The Customer S...