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Retail is at the heart of our business, we’re proud to be the UK’s fourth largest supermarket serving more than 11 million customers each week across our growing network of around 500 stores. We believe in recruiting people who are passionate about delivering fantastic customer service and want to play an essential part in our ongoing success. Providing leadership, direction and ensuring standards remain high, you’ll bring a management style that motivates and brings out the best in those around you. We’re currently recruiting for a high performing Online Manager. You will lead a high performing team of flexible, engaged colleagues who focus on what matters most to customers, whilst delivering operational excellence in your department(s) Responsibilities include but not limited to: • Empower colleagues to always put the customer first and deliver outstanding customer service, • Champion customer service by listening and responding to customers, • Take time to review customer feedback, • Ensure market leading availability across the department(s), • Lead a supportive and performance driven department, • Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations, • Deliver training to ensure team have the capability and confidence to deliver their role, • Enable colleagues to work with confidence across various departments, • Identify and develop talent within the department, • Build effective relationships with other operating departments, • Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s), • Take a leadership role within the store, • Ensure resource is planned thoroughly About You What do I need to be a successful Manager? • Great communicator who will share knowledge, experience and best practices, • Competent and confident Manager in Charge, • Ability to build and maintain relationships with key stakeholders across all areas, • Remain flexible and adaptable to change with the ability to lead the team through change, • Active listener to respond effectively to customer and colleague feedback, • Necessary food safety knowledge in line with responsible department, • Ability to have difficult conversations with effective resolutions with both colleagues and line managers, • Ability to drive down and manage key cost budgets across department(s) such as Shrinkage and Waste Our aim to offer more of what matters extends to our employees too. Join our team of food makers and shopkeepers and you’ll receive excellent training, support and opportunities to progress across our diverse business. We also offer all kinds of perks, including a generous bonus scheme, pension scheme, company share options, life assurance and three discount cards one for you with 15% discount and one friends or family members with 10% off your shopping in Morrisons. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. We are an equal opportunities employer and welcome applications from all sections of the community. Please note; we may close the vacancy early if we receive a high volume of applications. About Us Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more. The UK’s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well.

Post Title: ICT Manager Location: Inverness Hours: 35 hours per week Duration: Permanent Salary: £49,758 - £54,418 per annum Salary placing will normally be at the first point of the scale. Contact Details: Philip Mallard Tel: 07557 566507 Job Purpose: To lead and manage the team responsible for managing and supporting the Council’s Network. In addition, the team is responsible for Telephony (mobile, fixed and cloud-based communications platform – RingCentral) and related services such as our Contact Centre technology. To manage the overall provision of service, including the elements carried out in house and those carried out by external suppliers. To manage the overall provision of a high quality, efficient and effective service to end users that delivers the desired customer service experience and improves customer satisfaction. Please APPLY ONLINE. The Highland Council understands that diversity fosters creativity and innovation. We are committed to equality of opportunity and being fair and inclusive. We welcome applications from people from all backgrounds, representative of the communities we serve and particularly encourage applications from candidates who are likely to be under-represented in our workforce. As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria requirements for the post. Short listed applicants will normally be contacted by email, unless otherwise stated. Please check your emails regularly, including your junk/spam folder. Extensive experience in related IT management/supervisory role typically in similar disciplines.

Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business? Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! The Why... Join Hollywood Bowl Group as a General Manager, in return you’ll get: • Performance bonus: 15% of annual base pay, paid quarterly, • Outperformance bonus: Up to 15% of your centre’s outperformance, paid annually (Average bonus FY23 was £40,000!), • Access to our Electric Vehicle scheme, • 50% off food when you are working, • Optional pension plan, • Earn additional days holiday with length of service up to five days, • Ongoing training and development, • Free games vouchers every month, • 30% discount off food and drink for you and up to five friends, • Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders., • Opportunity to join our healthcare cash plan, • Financial long service awards, • A £15 donation to our dedicated charity partner when you complete your induction You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; the bar, diner, amusements and bowling. You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success. Within our fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more. To be successful, you should have: • Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry, • Experience managing a budget size of at least £1m

As a Park's Motor Group Sales Manager, you will be a dynamic and forward thinking professional as you build ongoing relationships with our customers and your team. If you are a self-motivated leader, who can offer excellent customer service, then we can offer you an exciting opportunity to join our

Brilliant at leading a team? Ready for the next step in your career as an Autocentre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today! • £38,000 per annum, • Average uncapped bonus of £10,800 per year (with potential to earn more), • 5 days a week, • Earn extra with our refer a friend scheme – T&C’s Apply. Benefits Include: 5.6 weeks’ annual leave Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores Discounts on everything from groceries, shopping, insurance, days out, restaurants and more Family & Friends Discount Events Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme Financial planning support via Wagestream - access up to 30% of your salary in advance GP Access, 364 days a year, 24 hours a day Join the Share save scheme with a 20% discount on shares Health Cash Plan – to access wellbeing services and claim back healthcare costs Pension Scheme & Life Assurance You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. Skills and experience • Fantastic leadership and team management skills within the automotive or similar industry, • Experience delivering high customer satisfaction and displaying effective management., • Engaging and motivational, coaching-based approach to team development and able to provide in the moment training., • Experience of meeting compliance standards across Health and Safety, • Experienced with high sales turnover and managing KPI’s, • Excellent communication skills, verbally and written., • IT Proficient, with the willingness to learn in-house systems., • Good time management Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

If you are a self-motivated leader, who can offer excellent customer service, then we can offer you an exciting opportunity to join our successful Sales team in Inverness. As a Park's Motor Group Sales Manager, you will be a dynamic and forward thinking professional as you build ongoing relationship

Are you passionate about leading a team to succeed, to create a customer-centric culture and be the best in the market? Our Store Managers work hard, using strong leadership, to ensure their stores are a great place for people to work and shop, making sure our core supermarket offering is strong and competitive. They play a crucial role in our business and we're always on the lookout for great Store Managers across the UK to join us and embody these values. If you're ready for a change and want to explore opportunities in a growing business, at an exciting time, get in touch or apply via this advert. About the role Reporting to the Regional Manager, your responsibilities will include: Developing and executing strategic initiatives to enhance store performance and profitability by continually challenging our current ways of working. We're always open to new ideas and Store Managers should also foster this culture in their stores. Listening and responding to what our customers and colleagues are telling us, ensuring that their experience is at the heart of all decisions that are made. Cultivate a high-performance culture through talent development, succession planning, and supportive leadership. Working with our teams in Head Office to ensure we have the best availability on the high street, ensuring Morrisons becomes a one-stop shopping destination. Building and managing relationships with the local community, marketing your store so it stands out as a pillar in the community. About you Experience managing a store in a fast paced food retail environment is essential for this role Strong leadership skills with the capacity to listen and respond. You should be great at coaching, able to give feedback to ensure common ways of working. A passion for spotting and driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the store team. Natural ability to set clear objectives that link directly to each department which are aligned with the Morrisons priorities, ensuring that your team is working towards and engaged with a shared goal The power to create a culture that fosters and values collaboration. Broad thinking and willingness to accept opinions, beliefs of behaviours that are different from your own. We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. About us How do we say thank you? As a Store Manager, you will play a huge role in our business and be vital to our success. We offer a generous salary, along with an excellent benefits package. Generous bonus scheme Car allowance Competitive pension scheme Private healthcare for you and your family Colleague discount of 15% and 10% for a friend or a family member Up to 6 weeks of annual leave, which will increase during your length of service Competitive incentive plan A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave We're looking for individuals with experience as a Store Manager in food retail, who are passionate and supportive leaders, excited about driving change in a growing business. If this sounds like you, get in touch! TPBN1_UKTJ

We're recruiting for a motivated and ambitious Parts Manager based at out Inverness Hyundai branch. We offer: 33 days' holiday allowance with room to grow Generous retail discounts Private healthcare Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments Pension scheme Maternity and paternity packages Opportunities for training and progression And much more... Hours Monday - Friday 8am - 5.30pm plus rotational Saturdays 8am - 12pm About the role As a Parts Manager for Arnold Clark, you will be responsible for our wholesale large parts operation as well as supplying parts to our workshop and Repair Centre. This is a busy and responsible role that involves delivering high levels of customer service while showing leadership skills, organisation and an ability to motivate your team to success. Day-to-day duties Planning and organising daily workload, including sales objectives and marketing Dealing with management accounts and KPIs Developing sales by liaising with the call centre and working with Marketing to develop effective campaigns Delivering excellent customer service and making sure there is strong communication between staff and customers Managing stock, understanding what is needed and delivering an industry-leading range of parts Nurturing the skills of your staff, following a programme of regular appraisals and career development Essential skills Able to show a positive, ambitious attitude with a focus on great customer service Great communication and influencing skills Financial knowledge, including previous experience of accounts and KPIs High levels of accuracy and fantastic attention to detail Ability to understand stock parameters, including control of potential obsolescence The ability to multi-task and deliver great results, even under pressure Good working knowledge of Microsoft Office, including Excel, Word and PowerPoint Preferred knowledge of automotive management systems (Kerridge) Our Culture Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals. To find out more about Life at Arnold Clark , visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. TPBN1_UKTJ

We're recruiting a flexible and hardworking Valet Supervisor to work at our BMW/MINI branch in Inverness. We offer: 33 days' annual leave Flexible leave Generous employee discounts Private healthcare Workplace pension ...and much more Hours Full time: Monday - Thursday 8am - 5.30pm, Friday 8am - 4.30pm and alternate Saturdays 8am - 12pm About the role As a Valet Supervisor, you'll play a key role in the every day smooth running of our busy branch. From supporting the branch manager to making sure that deliveries and collections are made successfully to organising the staff rota and ordering materials, you'll help to run the show. The ideal candidate will be highly organised, thrive within a dynamic, fast-paced environment and have the flexibility to work additional hours at busy times. Day-to-day duties Organising daily deliveries and collections as efficiently as possible Working with the branch manager to keep everything running smoothly Promoting great customer service throughout the branch Encouraging excellent communication between staff and management Carrying out regular stock control of valeting materials and ordering new stock as needed Liaising with internal and external organisations Ensuring valet bays are kept tidy and that staff follow health and safety regulations Organising staff rotas to ensure shifts are covered Essential skills Great communication skills and a friendly professional approach High levels of organisation and attention to detail Ability to work well on your own initiative and as part of a team The ability to motivate staff to reach targets Understanding of the importance of excellent customer service A full UK driving licence Flexibility to cover extra hours when required Our Culture Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals. To find out more about Life at Arnold Clark , visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check TPBN1_UKTJ

A luxury hotel in Inverness is seeking a passionate Hotel General Manager to lead a small team and ensure exceptional guest experiences.The ideal candidate will have a background in luxury hotels, outstanding customer service skills, and a hands-on approach to management.Responsibilities include ove

Customer Service & Sales Manager. Consortium Professional Recruitment are delighted to be partnering with a forward-thinking interiors business on the appointment of a Customer Service & Sales Manager. This exciting Customer Service & Sales Manager opportunity is being managed by Consortium Professi