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Modern Apprenticeship – Customer Service Duration: 12 months Salary: Starting salary: £23006 per annum Start Date: Starts August 2026 Build a career to be proud of with a ScotRail Modern Apprenticeship. With more than 5,000 employees, ScotRail plays a vital role in serving the people and communities of Scotland. We recognise a modern and diverse workforce, encouraged to use their talents, and develop their skills, is integral to our success in serving and reflecting the communities of Scotland. We are committed to being a diverse and inclusive employer and have also set ourselves ambitious sustainability targets including having a carbon-free railway in Scotland by 2035. The Opportunity We are seeking a motivated and enthusiastic individual to join us as a Customer Service Apprentice in our Customer Operations Team. Your core role will be as a Customer Service Assistant, predominantly based at our stations' Gateline. This is the frontline of our customer service operation, where you will play a vital role in ensuring a smooth and efficient customer journey. You'll be the first point of contact for many passengers, and your friendly and helpful demeanour will be essential in creating a positive first impression. As a Customer Service Apprentice, you will be: • Based within our stations across the ScotRail network., • Ensuring a smooth and efficient customer journey., • Providing excellent customer service and support to passengers., • Assisting with ticket purchases and enquiries., • Maintaining a safe and secure environment for all. This is a fantastic opportunity to gain valuable experience in the world of rail travel while earning a qualification and building a rewarding career with ScotRail. This apprenticeship programme requires working various shifts to gain a comprehensive understanding of the industry's operational needs. The Person To follow health and safety requirements and regulations and funding criteria, this apprenticeship is open to people aged 18 to 24 and people up to age 29 who identify as having a disability or who are care experienced. Whether you're coming straight from school, further education or are already in employment, we would love to hear from you. As a minimum, applicants should have relevant skills, qualifications and/or experience at SCQF Level 4 (or above) including English. (Many of you might know what the SCQF Framework is but if you don’t, we have included a link to the framework to allow you to find out what level you are working at – Candidates should have: An interest in working in customer service. A willingness to learn. A willingness to complete a 12-month apprenticeship. A willingness to attend regular reviews to discuss your progress and development. A willingness to attend internal training (and external training if required) and taking responsibility, with support, to collect the evidence required for your SVQ Portfolio. What can you expect from your apprenticeship? To develop skills, knowledge, and experience in all relevant aspects of Customer Service. This will be through on the job training, attending regular meetings with the mentor and assessor leading to the successful completion of a relevant vocational qualification. This role offers you the exciting opportunity to: • Develop Core customer service skills: This includes effective communication, conflict resolution, problem-solving, and building rapport with customers., • You'll learn how to efficiently manage passenger flow, verify tickets, and provide information and assistance to passengers., • Gain rotations in other areas of Customer Operations, such as booking offices and ticket examiner roles., • Develop your skills and knowledge through a structured apprenticeship programme, leading to a Customer Service SVQ qualification., • Work as part of a supportive team in a dynamic and fast-paced environment., • Contribute to the success of Scotland's Railway, helping people connect with their destinations across the country. Your time will be divided between gaining real life workplace experience with ScotRail and allocated time each week to complete your qualification. Please note that due to the volume of interest received these vacancies could close prior to the published date. Selection Process Candidates short-listed will be invited to attend a selection interview. All offers are subject to passing our pre-employment checks which include a criminal record check, medical and referencing. Equal Opportunities ScotRail is six times accredited as a Top Employer, has achieved Leaders in Diversity and is a Disability Confident Employer. We value, celebrate, and respect the diversity our people and aim to inspire, attract, retain, and develop the best talent. Because we value diversity and the benefits it brings, we want to continue improving the diversity of our people and particularly welcome applications from women, young people, LGBT+ people, people with a disability, and people from ethnically diverse background.

We're looking for friendly, hands-on people to join our Market Street and Café team, preparing and serving the fresh, high-quality food we're known for.From serving meals in our Café to preparing pizzas, fresh fish, or meat on Market Street, you'll play a big part in making our custome

We're looking for friendly, customer-focused people to join our Online team, where you'll be picking and packing customer orders ready for delivery or collection. You'll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly -

Salary: £26,148.18 + Bonus + Excellent Benefits Operations Assistant - Tain - Highland Plumbing & Heating Supplies So, who are we? We are Highland Plumbing & Heating Supplies, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! Highland Plumbing & Heating Supplies, located in Tain, Scotland, offers an extensive range of plumbing and heating products both online and through the trade counter. We provide expert advice and stock over 3000 product lines. We are passionate about customer service and have a proven track record of providing best in class service to our customers. As an Operations Assistant based in Tain, Ross-shire, you’ll be responsible for: * Completing general warehouse duties including picking & packing orders, goods in & out and merchandising within the branch. * Serving customers on the trade counter and understanding their specific needs to provide product recommendations. * Responding to customer phone calls and emails with a proactive, positive attitude to build strong relationships and ensure excellent customer service. In this role you will be working 42.5 hours per week Monday to Friday between 7.30am - 5pm, along with 1 in 4 Saturday mornings 8am - 12noon paid at overtime. And here’s what we’d like you to have: * A positive and proactive approach with a willingness to take onboard all training available. * Confidence interacting with customers, asking questions and understanding their requirements. * Experience using a Forklift would be ideal but not essential as training can be provided. * Full UK Driving Licence would be preferred to support with relief delivery driving when needed Please be aware that we are extending the application period for this role until the new year. Consequently, interviews will not be held until then. Rest assured, we will review your application, but this process may take a bit longer than usual. If you don’t hear from us right away, please don’t worry. In the meantime, we hope you have a wonderful festive break! We look forward to receiving your application!

Upon joining us as Assistant Manager you'll be supported from day-one through our bespoke Management Induction programme which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal 'Signet Jewellery Academy'. In addition to being able to access dedicated Learning & Development resources you'll also achieve the following benefits: Competitive salary including sales incentives. Generous discount of up to 30% off our fabulous products from day one. An annual enhanced discount to celebrate the day you joined our team. Retirement Savings plans which offer flexibility in the way you save for the future. Immediate Life Assurance from day one. A minimum of 33 days holiday per year. Recognised qualifications, study support and structured career progression. Health and Wellbeing Scheme. Financial Wellbeing scheme. Give As You Earn scheme - An easy way to support causes close to your heart. Real Rewards - exclusive discounts on groceries, travel and leisure. Apply now to see how your career could Shine with Signet! Our Assistant Managers continuously strive for customer-first excellence in our stores! CELEBRATE LIFE & EXPRESS LOVE Assistant Manager - H. Samuel As Assistant Store Manager here at H. Samuel you'll join the team in a store within the local area. You'll support our Store Manager in achieving the store's targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. You'll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management. You'll run the store when the Store Manager is not present and will be required to plan, adjust priorities and organise activities regularly. As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won't find our store team members suited and booted. Instead, we're proud of our team's unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo's, piercings and style! The experience of working in Jewellery and Watch retail is truly unique - join us and be part of something special! Are you the perfect gem? We're looking for suitable candidates to demonstrate the following: Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management A commercially savvy approach with a drive to continuously improve and deliver outstanding results Great experience of coaching and motivating others with a passion for developing your team members to achieve their full potential. An interest in the Jewellery industry and a real appreciation for our products with a passion to help our customers Celebrate Life and Express Love. What's next? When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don't miss any updates with your application. Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that's not all, we are part of the world's largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need. TPBN1_UKTJ

What you'll do - Be a Lidl expert, helping our customers with their questions, queries and requests - Efficiently work deliveries as they arrive in store - Passionately provide excellent customer service - Proactively keep the bakery topped up by baking fresh goods - Expertly merchandise and mainta

As a Lidl Customer Assistant, no two shifts are the same. Passionately provide excellent customer service. Excellent customer service skills.

Join our team at M&S as a Customer Assistant in our Foods section, where you'll become a champion of our high-quality products, great value offers, and excellent customer service. To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks e

From serving meals in our Café to preparing pizzas, fresh fish, or meat on Market Street, you'll play a big part in making our customers' experience special every day. You'll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoo

As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same. We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. I actively encourage customers to give feedback on their shopping trip through compl

Reporting to the Customer Service Team Manager, you’ll be part of a dynamic team focused on providing award-winning service and optimising customer value. Communicate openly within the team and escalate issues impacting customer experience. Resolve customer queries on first contact, considering co

We’re looking for friendly, customer-focused people to join our Online team, where you’ll be picking and packing customer orders ready for delivery or collection. You’ll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoo

Join our team at M&S as a Customer Assistant in our Foods section, where you'll become a champion of our high-quality products, great value offers, and excellent customer service. To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks e

You’ll also be trained to support other parts of the store, like our famous Market Street or Customer Service teams, so this is a great role for a team player who is ready to help wherever you’re needed. We’re looking for people who are equally as passionate about putting customers first as we

One Stop is a retail convenience business with over 850 shops and a key focus on being the best store for customers in the neighbourhood. Open 7 days a week One Stop aims to meet the needs of all its local customers. In this role, you will greet and welcome our customers warmly, engaging with them

Passion for providing excellent customer service and making customers’ lives easier. So, if you’ve ever considered a career in a customer service role, this Customer Service Advisor role could be perfect for you. As a Customer Service Advisor, you don’t need to have previous experience in Opti

We're looking for friendly, customer-focused people to join our Online team, where you'll be picking and packing customer orders ready for delivery or collection. You'll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly -

From serving meals in our Café to preparing pizzas, fresh fish, or meat on Market Street, you'll play a big part in making our customers' experience special every day.

A genuine passion for delivering great customer service. Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuri

Richard Irvin an RSK Group company are recruiting for a Cleaner to join the team based in Inverness, UK.This is a part-time, permanent position.Monday to Friday, 16:45 – 20:45.Our team of engineers, operations staff, project managers and compliance specialists are trained to start with our clients

Site Supervisor – Inverness & Surrounding Areas.A Tier 1 contractor is recruiting a Site Supervisor to join our growing Dundee team.If you're tired of being away from home constantly, this role offers something different—you'll be home.Supervise a team of 2-3 operatives on Scottish Water and civ

Supervision of a team of Facility Assistants (Cleaning), including assisting with training; recruitment & selection; maximising attendance; team brief etc.

A good understanding of the importance of excellent customer service and building rapport with customers. Ensuring customer collections and dispatches are dealt with quickly and efficiently. Building and maintaining strong relationships with our customers.

Assist with the delivery of a clean and safe user environment within various premises across East Ayrshire in order to assist with the promotion, delivery and integration of the Council’s key objectives; specifically in relation to the Community Plan, Shared Commitments, Single Outcome Agreement a

INTERNAL APPLICANTS MUST APPLY VIA MYSELF.NLC1: £26,243 Per Year (Pro Rata).You will be an enthusiastic individual and will work as part of a team responsible for cleaning and ensuring that council buildings are kept in a clean and hygienic condition.You should possess good communication skills, be

The role of Customer Service Team Leader will ensure strong business and customer relations are maintained, as well as being instrumental in the daily operational tasks of the Dispensing Centre. A leading Healthcare Supplies company is recruiting for a Customer Service Team Leader to lead the dail

Join Our Facilities Team – School Cleaner.Are you someone who takes pride in creating safe, welcoming spaces for others? Do you want to be part of a supportive, professional team that helps schools thrive? If so, we’d love to hear from you.We’re looking for a motivated and reliable Cleaner to

Childrens Club Supervisor - Summer 2026 - Various Mediterranean Resorts.Europe - We have various Neilson Beach Clubs across the Mediterranean.Summer seasonal, April until November.Up to £780 PCM gross + Shared accommodation + flights, meals + great overall package.A leader, a grafter, and a hol

Join the ‘Greatest Story in Hospitality’ by becoming one of our ‘Hospitality Heroes’ as a Front of House Supervisor based at our Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’.OUR IDEAL HERO WILL HAVE - .The ability to lead from th

Cafe Supervisor - Luxury Beach Club in Greece - Summer 2026.Seasonal Contract | May - October 2026 | Zakynthos, Greece.The Peligoni Club is a family-run members club on the beautiful island of Zakynthos, Greece.Food and drink play a huge part in our guests holiday experience, and our café is one of

Restaurant Supervisor - Luxury Beach Club in Greece - Summer 2026.Seasonal Contract | May - October 2026 | Zakynthos, Greece.The Peligoni Club is a family-run members’ club on the beautiful island of Zakynthos, Greece.With guests spending most of their holiday at the club, our restaurants play a h

Please note that the role is based in a rural location with no access to public transport.Therefore, having a full driving licence and access to your own vehicle is strongly recommended.Join the ‘Greatest Story in Hospitality’ by becoming one of our Food and Beverage ‘Hospitality Heroes’ bas

Creche Supervisor - Luxury Beach Club in Greece - Summer 2026.Seasonal Contract | May - October 2026 | Zakynthos, Greece.The Peligoni Club is a family-run members club on the beautiful island of Zakynthos, Greece.Our crèches provide a safe, happy, and nurturing environment for our youngest guests -

Creche Supervisor - Luxury Beach Club in Greece - Summer 2026.Seasonal Contract | May - October 2026 | Zakynthos, Greece.The Peligoni Club is a family-run members club on the beautiful island of Zakynthos, Greece.Our crèches provide a safe, happy, and nurturing environment for our youngest guests -

Delivering an exceptional customer service to all customers. Confidence in speaking with customers, responding to their needs effectively. From first days at school to first birthdays, you'll help our customers find what they need to make lasting memories.

Beach Supervisor - Luxury Beach Club in Greece - Summer 2026.Seasonal Contract | May - October 2026 | Zakynthos, Greece.The Peligoni Club is a family-run members’ club on the beautiful island of Zakynthos, Greece.Watersports are a huge part of the Peligoni experience - from wakeboarding and ringo

Childrens Club Supervisor - Summer 2026 - Various Mediterranean Resorts.Europe - We have various Neilson Beach Clubs across the Mediterranean.Summer seasonal, April until November.Up to £780 PCM gross + Shared accommodation + flights, meals + great overall package.A leader, a grafter, and a hol

Events Supervisor - Luxury Beach Club in Greece - Summer 2026.Seasonal Contract | May - October 2026 | Zakynthos, Greece.The Peligoni Club is a family-run members club on the beautiful island of Zakynthos, Greece.Our weekly events are a huge part of the Peligoni experience, from open fire feasts and

To maintain excellent customer service and ensure the highest health and safety standards are followed.

Cafe Supervisor - Luxury Beach Club in Greece - Summer 2026.Seasonal Contract | May - October 2026 | Zakynthos, Greece.The Peligoni Club is a family-run members club on the beautiful island of Zakynthos, Greece.Food and drink play a huge part in our guests holiday experience, and our café is one of

To maintain excellent customer service and ensure the highest health and safety standards are followed.

Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No Customer Service Representative Agent experience needed.

You’ll need to: • Have experience of providing outstanding customer service, whether that's in retail, hospitality, or perhaps healthcare• Be a team player who enjoys working with others• Be compassionate and caring• Have great communication skills and a real talent for making customers f

Apprentice Customer Service Advisor. An NVQ Level 2 in Customer Service following the completion of the apprenticeship (15 months). You’ll chat with customers over the phone, helping them with everything from billing questions to tech support.

You’ll need to:Have experience of providing outstanding customer service, whether that's in retail, hospitality, or perhaps healthcareBe a team player who enjoys working with othersBe compassionate and caringHave great communication skills and a real talent for making customers feel specialBe a fa

Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome. If so, you have the transferrable skills to succeed in

You’ll need to:• Have experience of providing outstanding customer service, whether that's in retail, hospitality, or perhaps healthcare• Be a team player who enjoys working with others• Be compassionate and caring• Have great communication skills and a real talent for making customers fee

We're currently looking for Customer Service Executives to create an outstanding customer experience in our Hyundai branch in Inverness and help customers get excited about our products.