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Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland—not that we’re bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are proud to be Great Place to Work certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values—passion, thoughtfulness, responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence. As Field Service Engineer, you will be self-driven, personable professional who instils a high priority on delivering the wow service to customers as well as to colleagues; one who thrives as a member of a well-skilled team. Based in field, you will take pride in effectively installing and maintaining all equipment within our customers’ premises, making a difference every day in undertaking the more complex and challenging of installations, servicing and breakdown calls for coffee machines and other equipment, such as water coolers, juice machines and boiler systems including the training of machines with customers. The Role - Field Service Engineer • The delivery of exceptional customer service though the installation, repair and maintenance of equipment, ensuring the customer is communicated with at all times. The level of service provided must always be of the highest quality and delivered with the highest degree of integrity., • Carry out a broad range of equipment repairs and preventative maintenance tasks from fault finding to diagnosis, making sure all equipment is left in a good working order, with customers briefed on the issue., • Keep in good working order all tools, equipment and vehicles supplied by the company, reporting any faults, breakages or equipment failures to your line manager daily / as required, • Complete all necessary on-line job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction. Then upload to Ops Office team as needed straight away, • Provide agreed spare parts stocks via Eagle App to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory., • Technical skills to succeed in the role: Bean to Cup, Billi systems, electronics, POU coolers, plumbing, vending machines, filtration, barista/coffee quality, installation, project management., • Proactive approach to problem solving., • Excellent customer service skills, active listening in understanding the customer's needs and delivering., • Strong communication skills, ability to communicate effectively with both customers, colleagues and management., • Understanding of locations and road networks. Being a part of Liquidline is more than just a job - it's a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees. The package includes, but is not limited too: • 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge., • Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs., • Candidate Referral Program: Help grow our team and earn rewards, • Company Bonus Scheme: Celebrate success with us., • Enhanced Sick Pay: Supporting you when you need it most, • Enhanced Parental Leave: Comprehensive support for your family journey, • Salary Sacrifice Pension Scheme: Save for your future with ease., • Life Assurance & Income Protection (UK Only): Peace of mind for you., • HSF Health Plan: Access affordable healthcare., • YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support., • Employee Assistance Programme: Mental health support, virtual GP services and more., • Menopause Support via Stella App: Tailored support for this stage of life. We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!

Interim Project Manager – Customer Journey Digitisation 6-Month Contract | Outside IR35 | £500–£550 a day | Hybrid (Mostly Remote) A leading UK organisation is seeking an experienced Interim Project Manager to play a pivotal role in shaping and mobilising a high-impact transformation programme focused on digitising customer journeys. This is a unique opportunity to step in at the early, pre-delivery phase, where you’ll define the roadmap, influence strategy, and set the programme up for long-term success all while delivering tangible early wins. 🚀 The Opportunity You’ll lead the mobilisation and scoping phase of a major initiative aimed at creating a seamless, digital-first customer experience across multiple service areas. The organisation is undergoing a period of transformation following a recent merger, and this programme is central to unifying and enhancing the customer journey. Expect a fast-paced, collaborative environment where pragmatism and momentum matter more than rigid frameworks. 🎯 Key Responsibilities • Shape and mobilise a complex transformation programme from the ground up, • Define current “As-Is” and future “To-Be” customer journeys across key service areas, • Develop a high-level delivery plan, including dependencies, risks, and resource requirements, • Build a cost model and support the creation of a compelling business case, • Identify and deliver quick wins to demonstrate early value, • Engage and influence senior stakeholders across business and technology functions, • Help define the most effective delivery approach (blending Agile and traditional methods as appropriate) 🔍 Focus Areas Initial priority journeys include: • High-volume service requests, • Customer payments and refunds, • Complaints handling, • Post-service support, • Billing and service charges 🧠 What We’re Looking For • Proven experience as a Project Manager in customer facing digital transformation, • Strong background in customer journey mapping and digitisation, • Comfortable operating in ambiguous, early stage environments, • Ability to balance Agile and predictive delivery approaches, • Confident communicator with the gravitas to engage senior stakeholders 🧩 The Environment • Complex, multi-system landscape following organisational change, • Strong executive sponsorship and appetite for progress, • Emphasis on delivery at pace and visible outcomes, • Collaborative culture with cross-functional teams 📍 Logistics • Duration: Initial 6 months, • Rate: £500–£550 per day, • IR35 Status: outside IR35, • Location: Primarily remote, with occasional on-site collaboration (1 day/week typical) ⏱️ Process & Timeline • Shortlisting underway immediately, • Interviews scheduled shortly thereafter, • Ideal start: ASAP

The Company: A company that truly value their staff and believe that the people they employ are the reason for their success! It is a fun, open plan environment that is based in Basingstoke, a company who are focused on service delivery and service excellence. The Job: On behalf of our client, we are seeking a Recoveries Department Manager. In this role you will lead and manage the Recoveries function, driving cost effective debt recovery and minimising company loss. You will manage a team of Recoveries Specialists and oversee processes that maximise funds recovered across the portfolio, including joint venture activities. Responsibilities will include • Lead and manage team performance, modelling the behaviours required to achieve department KPIs., • Ensure effective training, development and individual coaching of Recoveries Specialists, building a succession plan for future business needs., • Monitor, enhance and adapt the Recoveries strategy and processes in line with trends identified through internal and external data sources., • Collaborate with and challenge approved external collection agencies, tracing agents and solicitors to deliver effective, value for money services in line with agreed statements of work., • Ensure appropriate metrics and reporting are in place to measure and manage third party performance., • Embed and maintain a caseload monitoring process to ensure recoveries activities are conducted effectively and consistently across the team., • Project manage and progress higher value and more complex arrears and recovery cases., • Lead the provisioning process in line with policy and in collaboration with other departments, implementing the write off policy and ensuring effective reporting., • Complete required controls and audits to confirm adherence to regulatory and procedural requirements, taking prompt action where risks are identified., • Create clear and insightful reporting packs for formal committees. The Person: The ideal candidate is a proactive, hands‑on leader with strong people‑management skills and a deep understanding of collections and recoveries within a regulated environment. They are seeking someone who has: • Proven experience leading a team in a collections or recoveries environment., • Demonstrated ability to manage complex recoveries activities and drive performance against KPIs., • Strong understanding of legal processes and regulatory requirements relating to non‑performing loans., • Ability to build strong customer relationships and manage third‑party service providers., • Confident analysing data and reviews to inform strategy and improve recovery outcomes. The Location: Basingstoke, near the train station The Pay: £45-50,000 + £4k bonus The Hours: Full time, 8:45 am – 5:15 pm Monday to Friday (shift system 8:00 am – 6:00 pm) The Benefits: Amazing benefits which include 25 days’ holiday rising to 30 days + Bonus Days. Pension, Healthcare, Dental Care, Child Care Vouchers, Over-time offered, incentives and retail voucher scheme. Superb office environment.

Are you a highly motivated and ambitious manager?\n\nAre you looking for an employer that will invest in you and develop your career further?\n\nAre you looking for a business that is financially stable and has very exciting growth plans?\n\nIf so, then look no further!\n\nAs an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry.\n\nThe role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.\n\nWithin our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.\n\nTo be successful you should have:\n\n * a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry\n\n * be passionate about customer service\n\n * evidence of inspiring and developing large teams\n\n * be willing to work nights and weekends\n\n * have ambition for success\n\nJoin our client as an Assistant Manager, in return you’ll get:\n\n * an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme\n\n * 40-hour contract, plus additional pay for any extra shifts you work\n\n * the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly\n\n * 50% off food when you are working\n\n * optional pension plan\n\n * 28 days holiday\n\n * earn additional days holiday with length of service, up to five days\n\n * one in four weekends off\n\n * ongoing training and development, with the opportunity to fast track your career\n\n * free bowling / golf game vouchers every month\n\n * 30% discount off food and drink for you and up to five friends\n\n * access to our clients Employee Assistance Programme (EAP) for you and your family\n\n * well-being training to support you in the workplace\n\n * opportunity to join the healthcare cash plan\n\n * financial long service awards\n\n * a £15 donation to Barnardo’s when you complete your induction\n\n * enhanced maternity, paternity, adoption, and shared parental leave benefits\n\n * flexible working, allowing you to have the perfect work life blend

Are you a highly motivated and ambitious manager?\n\nAre you looking for an employer that will invest in you and develop your career further?\n\nAre you looking for a business that is financially stable and has very exciting growth plans?\n\nIf so, then look no further!\n\nAs an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry.\n\nThe role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.\n\nWithin our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.\n\nTo be successful you should have:\n\n * a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry\n\n * be passionate about customer service\n\n * evidence of inspiring and developing large teams\n\n * be willing to work nights and weekends\n\n * have ambition for success\n\nJoin our client as an Assistant Manager, in return you’ll get:\n\n * an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme\n\n * 40-hour contract, plus additional pay for any extra shifts you work\n\n * the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly\n\n * 50% off food when you are working\n\n * optional pension plan\n\n * 28 days holiday\n\n * earn additional days holiday with length of service, up to five days\n\n * one in four weekends off\n\n * ongoing training and development, with the opportunity to fast track your career\n\n * free bowling / golf game vouchers every month\n\n * 30% discount off food and drink for you and up to five friends\n\n * access to our clients Employee Assistance Programme (EAP) for you and your family\n\n * well-being training to support you in the workplace\n\n * opportunity to join the healthcare cash plan\n\n * financial long service awards\n\n * a £15 donation to Barnardo’s when you complete your induction\n\n * enhanced maternity, paternity, adoption, and shared parental leave benefits\n\n * flexible working, allowing you to have the perfect work life blend

Are you a highly motivated and ambitious manager?\n\nAre you looking for an employer that will invest in you and develop your career further?\n\nAre you looking for a business that is financially stable and has very exciting growth plans?\n\nIf so, then look no further!\n\nAs an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry.\n\nThe role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.\n\nWithin our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.\n\nTo be successful you should have:\n\n * a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry\n\n * be passionate about customer service\n\n * evidence of inspiring and developing large teams\n\n * be willing to work nights and weekends\n\n * have ambition for success\n\nJoin our client as an Assistant Manager, in return you’ll get:\n\n * an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme\n\n * 40-hour contract, plus additional pay for any extra shifts you work\n\n * the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly\n\n * 50% off food when you are working\n\n * optional pension plan\n\n * 28 days holiday\n\n * earn additional days holiday with length of service, up to five days\n\n * one in four weekends off\n\n * ongoing training and development, with the opportunity to fast track your career\n\n * free bowling / golf game vouchers every month\n\n * 30% discount off food and drink for you and up to five friends\n\n * access to our clients Employee Assistance Programme (EAP) for you and your family\n\n * well-being training to support you in the workplace\n\n * opportunity to join the healthcare cash plan\n\n * financial long service awards\n\n * a £15 donation to Barnardo’s when you complete your induction\n\n * enhanced maternity, paternity, adoption, and shared parental leave benefits\n\n * flexible working, allowing you to have the perfect work life blend

We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. \n \nBASIC SALARY: £80,000 - £100,000 \n \nBENEFITS: \n· Bonus \n· Car or Car Allowance \n· Pension \n· Private Healthcare including Dental and Optical \n· Life assurance \n· 25 days holiday \n \nLOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. \n \nAs the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. \n \nJOB DESCRIPTION: General Manager\n \nAs our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. \n \nIn addition to this you will: \n· Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. \n· Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. \n· Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. \n· Help us drive into new market focus areas and ensure we maximise growth opportunities. \n· Demonstrate operational excellence manage inventory, logistics and assembly teams \n \nPERSON SPECIFICATION: General Manager\n \nUltimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. \n \nYou will ideally have: \n· Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. \n· You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. \n· Experience managing a multi-million-pound P&L \n· Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. \n \nTHE GROUP: \n \nAs part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. \n \nAll applicants will be required to sign an NDA prior to progressing. \n \nINTERESTED? Please click apply. You will receive an acknowledgement of your application. \n \nWallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. \n \nPlease Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. \n \nREF: MT18464, Wallace Hind Selection

Are you a highly motivated and ambitious manager?\n\nAre you looking for an employer that will invest in you and develop your career further?\n\nAre you looking for a business that is financially stable and has very exciting growth plans?\n\nIf so, then look no further!\n\nAs an Assistant Manager for our client, you will be at the very centre of the customer and team experience, ensuring that your centre has the best standards and service in the industry.\n\nThe role is varied, exciting and challenging. Your responsibilities will range from coaching and mentoring the team on shift, to ensuring the centre is a safe and fun environment for customers. You will be hands on across all areas of the busy centre.\n\nWithin our clients fast-paced, dynamic world, Assistant Managers are trained across all areas of the centre to support the effective operation of their business. You will support the General Manager with back of house duties, as well as running an exceptional operation front of house. You will be responsible for delivering financial targets and service standards.\n\nTo be successful you should have:\n\n * a minimum of twelve months’ management experience in a fast paced, customer-facing environment ideally within the leisure, hospitality, or retail industry\n\n * be passionate about customer service\n\n * evidence of inspiring and developing large teams\n\n * be willing to work nights and weekends\n\n * have ambition for success\n\nJoin our client as an Assistant Manager, in return you’ll get:\n\n * an excellent salary as well as the opportunity to earn an extra £1 per hour, paid to you every month as part of our monthly bonus scheme\n\n * 40-hour contract, plus additional pay for any extra shifts you work\n\n * the opportunity to earn an outperformance bonus, you will be given a share of your centre profits once you hit target – paid half yearly\n\n * 50% off food when you are working\n\n * optional pension plan\n\n * 28 days holiday\n\n * earn additional days holiday with length of service, up to five days\n\n * one in four weekends off\n\n * ongoing training and development, with the opportunity to fast track your career\n\n * free bowling / golf game vouchers every month\n\n * 30% discount off food and drink for you and up to five friends\n\n * access to our clients Employee Assistance Programme (EAP) for you and your family\n\n * well-being training to support you in the workplace\n\n * opportunity to join the healthcare cash plan\n\n * financial long service awards\n\n * a £15 donation to Barnardo’s when you complete your induction\n\n * enhanced maternity, paternity, adoption, and shared parental leave benefits\n\n * flexible working, allowing you to have the perfect work life blend

As a Scaled Customer Success Manager at MasterControl, you'll work closely with our new and existing Cloud customers to ensure that they are realizing the full value from their MasterControl solutions.Creative, energetic and self-driven, you learn everything you can about your accounts, their purcha

About the role Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business? Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! The Why... Join Hollywood Bowl Group as a General Manager, in return youll get: Performance bonus: 15% of annual base pay, paid quarterly Access to our Electric Vehicle scheme 50% off food when you are working Optional pension plan Earn additional days holiday with length of service up to five days Ongoing training and development Free games vouchers every month 30% discount off food and drink for you and up to five friends Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders. Opportunity to join our healthcare cash plan Financial long service awards A £15 donation to our dedicated charity partner when you complete your induction Enhanced maternity, paternity, adoption, and shared parental leave benefits The What... As a General Manager for Hollywood Bowl Group, you will be responsible for running one of our busy centres. You will create a safe, fun, and vibrant environment for your team and customers. You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; the bar, diner, amusements and bowling. You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success. Within our fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more. To be successful, you should have: Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry Experience managing a budget size of at least £1m A relentless approach to delivering the best operational standards in the industry Evidence of optimising sales and performance of a business unit A passion for people, with evidence of coaching, developing, and progressing your team An empathetic and compassionate approach Resilience, flexibility, and adaptability, to fit in with our fast-paced environment Willingness to work nights and weekends The Who... Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, were proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and were committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company. TPBN1_UKCT

The Company: A company that truly value their staff and believe that the people they employ are the reason for their success! It is a fun, open plan environment that is based in Basingstoke, a company who are focused on service delivery and service excellence. The Job: On behalf of our client, we are seeking a Recoveries Department Manager. In this role you will lead and manage the Recoveries function, driving cost effective debt recovery and minimising company loss. You will manage a team of Recoveries Specialists and oversee processes that maximise funds recovered across the portfolio, including joint venture activities. Responsibilities will include Lead and manage team performance, modelling the behaviours required to achieve department KPIs. Ensure effective training, development and individual coaching of Recoveries Specialists, building a succession plan for future business needs. Monitor, enhance and adapt the Recoveries strategy and processes in line with trends identified through internal and external data sources. Collaborate with and challenge approved external collection agencies, tracing agents and solicitors to deliver effective, value for money services in line with agreed statements of work. Ensure appropriate metrics and reporting are in place to measure and manage third party performance. Embed and maintain a caseload monitoring process to ensure recoveries activities are conducted effectively and consistently across the team. Project manage and progress higher value and more complex arrears and recovery cases. Lead the provisioning process in line with policy and in collaboration with other departments, implementing the write off policy and ensuring effective reporting. Complete required controls and audits to confirm adherence to regulatory and procedural requirements, taking prompt action where risks are identified. Create clear and insightful reporting packs for formal committees. The Person: The ideal candidate is a proactive, hands-on leader with strong people-management skills and a deep understanding of collections and recoveries within a regulated environment. They are seeking someone who has: Proven experience leading a team in a collections or recoveries environment. Demonstrated ability to manage complex recoveries activities and drive performance against KPIs. Strong understanding of legal processes and regulatory requirements relating to non-performing loans. Ability to build strong customer relationships and manage third-party service providers. Confident analysing data and reviews to inform strategy and improve recovery outcomes. The Location: Basingstoke, near the train station The Pay: £45-50,000 + £4k bonus The Hours: Full time, 8:45 am 5:15 pm Monday to Friday (shift system 8:00 am 6:00 pm) The Benefits: Amazing benefits which include 25 days holiday rising to 30 days + Bonus Days. Pension, Healthcare, Dental Care, Child Care Vouchers, Over-time offered, incentives and retail voucher scheme. Superb office environment. TPBN1_UKTJ

Shop Manager | Hampshire Salary: £DOE Perks & Benefits Opportunity to join a flagship site with significant investment and growth plans Work within a large, dynamic retail environment with diverse product categories Be part of a centre targeting £10M+ turnover with a strong performing restaurant Autonomy to shape and develop key departments Opportunities for progression as the business continues to expand About the Role We're recruiting a Shop Manager to join a well-invested and high-performing garden centre, with a strong focus on developing its retail offer across gift, leisure and seasonal categories. This is a key leadership role within a large centre, managing a high volume and diverse department including giftware, fashion, furniture, BBQs and seasonal ranges such as Christmas. Horticultural knowledge is not essential, but an interest in gardening would be beneficial. You'll take ownership of multiple departments, driving commercial performance, visual standards and team productivity, while contributing to the wider success of a growing centre with ambitious plans. Key Responsibilities Lead the day-to-day running of multiple retail departments including gift, leisure, furniture and seasonal ranges Manage, motivate and develop a team of circa 12 staff, with responsibility for around 6 on shift daily Drive sales performance across key categories including Christmas and giftware Deliver high visual merchandising standards to enhance the customer experience Oversee stock control, merchandising and product flow across departments Work flexibly across categories, supporting areas such as sundries where required Collaborate with the wider management team to support overall centre performance Adapt to seasonal demands, ensuring resources are aligned to trading priorities What We're Looking For Strong retail management experience, ideally from a department store or large-format environment (e.g. M&S, John Lewis) Commercially driven with a strong eye for visual merchandising and product presentation Experience managing multiple categories or departments within a fast-paced retail environment Confident leader with the ability to manage and develop teams Flexible and adaptable approach, willing to support across different areas of the business Interest in gardening or garden retail is beneficial but not essential What's the Next Step? Reach out to Michail at , (phone number removed), or connect on LinkedIn for a detailed discussion about this exciting opportunity. Whether or not you have a CV ready, let's have a conversation - we can handle the formalities later

Operations Manager - (UK Manufacturer) Location: Surrey Salary: £60,000-£75,000 doe + benefits Employment: Full‑time, permanent Why This Role Matters This is your chance to step into a pivotal leadership role within one of the UK's most innovative and fast‑growing manufacturers in the life‑safety sector. They design and manufactures ventilation systems that protect thousands of people in high‑rise residential, commercial, and public buildings across the UK. As Operations Manager, you'll be the driving force behind production, warehouse operations, logistics, and quality assurance, ensuring that life‑saving products are manufactured, tested, and delivered with precision, speed, and absolute compliance. If you thrive in a fast‑paced, technical manufacturing environment and love building high‑performing teams, this is the role that will elevate your career. What You'll Be Doing Leading day‑to‑day manufacturing and assembly operations, ensuring efficient production flow Managing the warehouse, including goods‑in, stock control, pick/pack, and dispatch Overseeing logistics and delivery scheduling, ensuring fast and reliable customer fulfilment Implementing and improving quality assurance processes for safety‑critical products Working closely with engineering, sales, and technical teams to align production with demand Driving continuous improvement, lean processes, and operational efficiency Ensuring compliance with relevant standards (e.g., EN 12101, BS 9991) Managing and developing production, warehouse, and logistics staff Reporting on KPIs, capacity planning, and operational performanceRequirements Who We're Looking For A confident, hands‑on leader who understands the unique demands of manufacturing technical, safety‑critical products. Someone who can balance strategic thinking with operational execution. Essential Skills & Experience Proven experience as an Operations Manager, Production Manager, or Manufacturing Manager Background in manufacturing, engineering, HVAC, building services, mechanical/electrical assembly, or life‑safety systems Strong understanding of warehouse operations, stock control, and logistics Experience implementing lean manufacturing, 5S, or continuous improvement methodologies Excellent people‑management skills — able to motivate, coach, and develop teams Strong understanding of quality assurance and compliance processes Ability to manage multiple priorities in a fast‑moving environment Confident communicator who can work cross‑functionally with technical and commercial teams Highly Desirable Experience in smoke ventilation, fire safety, mechanical extract systems, or building compliance Knowledge of EN 12101, BS 9991, or similar regulatory frameworks Experience scaling operations in a growing manufacturing business Sector Experience That Fits Best Candidates from the following sectors tend to excel in this environment: HVAC or M&E manufacturing Building services equipment Electrical or mechanical assembly Industrial ventilation or air‑movement systems Safety‑critical product manufacturing Modular plantroom or packaged plant manufacturingBenefits Benefits: Growth Bonus - share in the company's success Free on-site parking Free lunch provided daily 20 days holiday + 8 bank holidays Option to purchase up to 5 additional holiday days Your birthday off Early finish every other Friday (2 hours earlier) Competitive salary IND25

Customer Success Manager – UK & Ireland (Remote + Ability to Travel). You will manage end-to-end customer relationships across the UK and Ireland, with the ability to travel to partnership sites when needed. Manage the end-to-end customer lifecycle, including project-managing new site installation

I’m working on a great new UK Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from the

Junior Customer Success Manager – Europe (remote + regular travel across EMEA). You will support with managing customer relationships across EMEA, working alongside clinical teams, and learning fast in an environment where your interpersonal skills matter as much as your technical knowledge. Docum

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

This role is focused on customer retention, renewals, and delivering measurable customer outcomes, making it an excellent opportunity for a commercially minded customer success professional who combines strong relationship management with operational discipline and execution. We are hiring a Custome

Background in Customer Success, Solutions, Implementation or Technical Account Management. Long-standing ABR client, we’ve partnered closely to build out their Customer Success and Support functions from the ground up. Act as the bridge between customer, partner and internal teams.

As the business continues to grow, they are now looking to hire a Customer Success Manager to support customer activation, retention and commercial growth across a high-volume book of business. B2B SaaS experience in a customer-facing role, such as Customer Success, Account Management or a similar p

Customer Success Manager (Strategic). As the internal champion for customer health you will track each customer’s usage , taking corrective action and escalating to the Account Manager where required. The Customer Growth Team at Vypr is dedicated to driving exceptional customer value via the effec

Senior Customer Success Manager / Customer Success Manager. Customer Success evolves as the company scales.

The role offers high autonomy in a dynamic environment, working alongside experienced Customer Success Managers who value collaboration and shared ownership. You will be part of a new and growing Customer Success Unit, with real influence over how the team and function develop. Bytes is growing quic

This is a hands-on, customer-facing role that combines elements of technical consulting, solution architecture, and customer success working across Microsoft Dynamics 365 and the Power Platform. Proven experience in customer-facing roles, such as Technical Account Manager, Functional Consultant, Sol

We're looking for someone who is passionate about making their customers successful, proactive in solving challenges, and can represent their customers’ needs within the business. Customer Success Manager, expanding business for SaaS solutions in digital product development, testing or DevOps. Sau

As a Majors Customer Success Manager, you’ll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. Customer Health Monitoring: Proactively and strategically manag

Being a Senior Customer Success Manager at iManage means…. Every interaction is anchored in verified customer value, ensuring customers realize meaningful impact and long‑term success with iManage. SaaS Customer Success, Account Management, or Consulting with demonstrated impact on adoption, ret

A leading real estate services provider is hiring a Customer Success Manager to handle remote implementations in London and Norfolk, UK. The ideal candidate will exhibit exceptional relationship skills, technical proficiency, and project management excellence to drive successful outcomes and long-te

A data innovation company in Greater London is looking for a Customer Success professional who will enhance client relationships and drive revenue growth. Responsibilities include reducing churn, analyzing customer needs, and coordinating with cross-functional teams.

Translate customer business goals into structured Success Plans with milestones, owners, timelines, and measurable outcomes. Customer Success, Technical Account Management, or enterprise software consulting. Monitor customer health, adoption signals, and risk indicators; proactively build and execut

We're looking for a mission‑driven Customer Success Manager to help own and grow our book of business for the EMEA region. Has 3–7 years of experience in a commercial, advisory, or client‑facing role — this could be in Customer Success, Account Management, or Consulting/Advisory. We take a g

This high growth tech company is expanding its UK team and is now hiring Customer Success Managers and Senior Customer Success Managers to manage key enterprise accounts (3 days a week in the London office).

In this manager role you’ll be responsible for a high-performing team of Customer Success Managers. Recruit, train, and lead a team of Customer Success Managers. Ability to support the Customer Success Managers’ efforts through strategic advice on account strategies, and serving as executive spo

As a Customer Success Manager, you will own the ongoing product relationship for a portfolio of customers. Join a scaling business at a formative stage of its customer success function. High ownership and influence over how customer success is delivered.

A leading technology company is seeking a Customer Success Manager in Greater London to enhance customer engagement and ensure widespread adoption of their platform across enterprise clients in the legal, accounting, and finance sectors. The role requires over three years of experience in customer s

Experience in Customer Success, Professional Services, Consulting, or Account Management in a customer-facing role. Partner with new and existing customers to lead onboarding, define success outcomes, and build tailored success plans that drive measurable value. Collaborate cross-functionally with S

A leading tech company in London seeks a Customer Success Manager to oversee the success of enterprise customers. Ideal candidates will have 5+ years in customer-facing roles, strong communication skills, and a background in computer networking.

We are looking for a Customer Success Manager to join our EMEA team to support our continued growth. Work with cross functional team mates to create and maintain success plans for all customers within the portfolio. Manage customer communications through regular check-ins focussing on supporting and

The Customer Success Manager (CSM) is responsible for ensuring customer satisfaction, retention, and expansion. Customer Success Manager (Fixed Term Contract). Navigating the position: Customer Success Manager.

Customer Success/Account Management or B2B Client Services position, ideally within wholesale/retail or distribution. Act as the main point of contact for key customers, understanding their needs and product usage. Support sales reps on-boarding new customers.

A performance platform company in Greater London seeks a Customer Success Manager to drive value across a customer portfolio.

As Customer Success Manager, you will lead the adoption and scaling of Medtronic’s digital endoscopy and connectivity solutions across the UK & Ireland. In this role, you will also be responsible for shaping how Customer Success is embedded within the Endoscopy business at Medtronic, defining the

Customer Success Manager in Greater London to empower CX leaders with performance insights. The role involves managing customer relationships, ensuring contract renewals, and employing strategies for product adoption. Ideal candidates should have over 5 years of experience, SaaS background, and a st

A leading AI-powered customer communications platform is seeking a Customer Success Manager to drive adoption and retention with their clients. This role involves leading post-sales activities, conducting training, and managing customer relationships.

A dynamic service company in Hemel Hempstead is seeking candidates for a customer service role. The position involves establishing customer relationships, maximizing retention, and providing support through calls and CRM management. Key tasks include managing expectations, handling sales, and custom

We’re looking for an experienced Customer Success Manager to join our team in London. Work closely with the CEO and, CTO to define a strategy that enables the optimisation of AI across the Customer Success and Support functions; we want to build a lean and efficient CS function that is supported b