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Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales.

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across Europe. They will also have a dotted-line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. Own cus

A leading cloud monitoring company is seeking a Technical Account Manager to ensure customer success by advising on technical support and product adoption.

Senior Customer Success Manager. This key role is part of the Customer Success team, reporting to the. They will focus on the outcomes that our customers are achieving to make the partnership successful.

A global technology solutions provider based in Greater London is seeking a Customer Success Manager to lead key client accounts within their media and events portfolio.

The Customer Success Manager is integral to the success of the business, and will own a portfolio of well-known high-value accounts from day one. Account Management / Customer Success type background. Report directly to the VP of Customer Success.

Design success plans with clear objectives and KPIs for each customer. Take ownership of renewals, upsell and cross-sells across the Customer Success function. Commercial customer success and account management best practice.

We’re looking for a Senior Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Maintain high levels of customer engagement and satisfaction with a focus on customer adoption and loyalty. Partner closely

The smooth running of our subscriptions is integral to our customers’ success and the success of Connectr. Drive customer retention, satisfaction, and expansion through proactive engagement and clear success planning. Use data and customer insights to track adoption, measure success, and inform st

In this unique customer‑success position, the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning we are looking for a commercially minded individual who can build a high‑performing strategy from zero. Minimum 2 years of relevant account management o

Customer Success function, nurturing and expanding relationships with our largest, most complex customers across EMEA. Senior Customer Success Manager (CSM). Strong grounding in Customer Success best practices (health, retention, adoption).

Customer Success Manager – AI Visibility (Amazon & Walmart). We’re looking for a Customer Success Manager — a data‑savvy, client‑facing professional who can confidently lead conversations with global e‑commerce brands, translate complex AI visibility metrics into clear strategies, and gu

We are looking for an experienced Customer Success Manager/Account Manager to partner with our ever-growing customer base. You'll be responsible for ensuring our customers achieve measurable success with Hook, while also shaping how we define and deliver customer success as a discipline. What makes

A leading insurance company is seeking a Customer Success Manager – Telematics to enhance their telematics programme.

As a Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long‑term success and drive customer satisfaction. As a Customer Success Manager at Smartly you will…. Drive strategic alignment by translatin

A leading technology company based in the UK is seeking an experienced EMEA Customer Success Manager to drive customer engagement and support across the region. In this role, you will develop trusted relationships with customers to achieve their goals using the company's products, consult on ROI opp

We’re now hiring a Scaled Customer Success Manager to join our Customer Success team. You have 2 to 3 years of experience in Scaled Customer Success within SaaS, working with SMB customers, owning a large portfolio. You’ll lead the build out of our Scaled Customer Success strategies, processes a

As the Customer Success Manager, you will guide customers from on-boarding through renewal and expansion. The successful Customer Success Manager applicant will have:. Contribute to our Customer Success playbooks, processes and reporting.

The customer success manager will work closely with Account Managers helping them to deliver planned growth by ensuring high levels of customer satisfaction. Frontends solutioning communication with customers designs the solution to have onboarding team implement it, here onboarding team can then be

Senior Customer Success Manager – EMEA. Customer Success, Account Management, or Partner Success within a B2B SaaS startup environment. Senior Customer Success Manager (CSM).

We’re looking for a mission-driven Lead Customer Success Manager to join our commercial leadership team. Act as executive sponsor and lead customer success interface for a set of strategic enterprise customers, managing relationships end-to-end from onboarding through renewal and expansion. Own an

A leading SaaS recruitment company in York seeks a Customer Success Manager to manage valuable client relationships worth £600k ARR. The ideal candidate has over 2 years of experience in B2B SaaS Customer Success and a proven track record in a start-up environment.

Currently, we are looking for a Senior Customer Success Manager to join our team in the United Kingdom. We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data‑driven success. Customer Success Management or Service Delivery Management

Customer Feedback: Gathering customer feedback and insights to drive product improvements. Customer Success or Account Management role. A customer‑focused mindset, putting customer experience first in every action you take.

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. Commerce

Customer Success Manager (CSM). Be the customer's advocate: Understand their strategic goals and proactively create success plans to drive measurable outcomes. Deliver value consistently: Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achie

A healthcare technology firm in the UK is seeking a Customer Success Manager who will support SMB customers from onboarding through to successful adoption. The ideal candidate will have 2-4 years of experience in customer success, bringing strong organizational and analytical skills to ensure custom

Our success is defined by the success of our customers — we’re looking to bring on founding members of our Customer Success team to help our customers successfully embark on their climate journeys. Our Strategic Customer Success Managers (CSMs) own the relationship with our largest customers, he

Customer Success Manager - Retail Media (Amazon, Criteo, Citrus). We are working with one of the most innovative tech companies in Retail Media, who are looking for a Client Success Manager to join their growing London team. Act as the day-to-day partner for clients, driving adoption and successful

The role involves developing Customer Success Plans, providing insights to customers, and ensuring their success with a strategic approach. A digital assets management company in Greater London is seeking a Customer Success Manager to build and maintain relationships with clients on the TRES platfor

A leading recruitment firm is seeking a Customer Success Manager to join a fast-growing AI AdTech Retail Media platform in Greater London. The ideal candidate will leverage their Retail Media expertise to drive success for a portfolio of global brands, primarily focusing on Amazon marketing campaign

We are looking for a dedicated Document Cloud Customer Success Manager to join our ambitious Digital Media team. Get notified about new Customer Success Manager jobs in. Customer Success Manager – Document Cloud.

A B2B SaaS company is seeking a Customer Success Manager to guide customers through onboarding and renewals. Ideal applicants will have experience in Account Management or Customer Success, excellent communication skills, and a customer-first mindset. The successful candidate will be responsible for

A leading security solutions provider is seeking a Customer Success Manager in Greater London. The ideal candidate has over 2 years of Customer Success experience in a SaaS environment. In this role, you will be pivotal in guiding customers through their security and compliance journeys.

The OpportunityAs a Technical Customer Success Manager at Akuity, you will guide customers through their Argo journey, drive adoption, and ensure they realize maximum value from Akuity’s platform. Technical Customer Success Manager, EMEA€“. Customer Success, Technical Account Management, or si

Customer Success Managers are the trusted inbound advisors for each of their customers. HubSpot is looking for a Nordics Customer Success Manager who is interested in using creativity to solve problems, build long‑term relationships with businesses, and help their customers use software to achieve

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting.

You will join the customer success team, where you will be charged with nurturing relationships with a portfolio of our customers. Function as the voice of the customer and provide internal feedback on how ComplyAdvantage can better serve our customers. Ensure that a implementation plan is in place

A leading tech company based in Greater London is seeking a commercially minded Customer Success Manager to oversee customer outcomes from the paid trial phase through to long-term adoption and expansion.

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer‑centric mindset and are motivated to ensure customers feel supported, valued and are set u

As a Customer Success Manager, you will oversee the onboarding and success of our Enterprise and Key Account customers. As a Customer Success Manager, you will:. Strong relationship builder, experienced in using Customer Success tools to monitor engagement and mitigate risks.

Experience in Customer Success, Account Management, or similar. As a Client Success Manager, you’ll own a portfolio of employer accounts, ensuring they achieve meaningful value from Penfold. Customer Success is a growth engine — you’ll love this role.

We’re looking for an experienced Customer Success Manager who can partner deeply with customers, guide meaningful adoption of CyberHQ, and help security leaders achieve measurable business and security outcomes. Experienced Customer Success Manager. Build and execute customer success plans aligned

Scout is hiring for a Customer Success Manager. Scout, our AI recruiter, is hiring on behalf of a fast-scaling company that’s looking for a Customer Success Manager who can turn onboarding into advocacy, and support into loyalty. Act as the voice of the customer internally, shaping product and sup

A tech-driven customer engagement platform is seeking a part-time Customer Success contractor to support its growing team in the UK or Ireland. In this role, you will manage customer inquiries via email and Zoom, identify complex issues, and help onboard customers through effective communication. Ca

The Customer Success Manager (CSM) is a strategic partner to the Sales organization, focused on driving customer satisfaction, retention, and growth across strategic accounts, including B2B clients, Official Training Partners (OTPs), and Academic Partners. Create tailored onboarding plans for each c

A global technology company in the UK is seeking a Customer Success Manager to ensure the happiness and success of key strategic accounts. The successful candidate will develop relationships with stakeholders, analyse data to demonstrate value, and create effective communication plans for solution l