Customer success manager jobs in NewportCrear alertas

Due to investment and success they are looking for an additional Business Development Manager to drive new customer acquisition. Area Sales Manager Construction Manufacturing Industrial Fabricators Business Development New Business Field Sales Territory Sales Field Sales Representative. This is a ne

Our client was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 20 years on, they have grown to become one of the UK’s largest, independent finance houses. They have continued to deliver leading-edge finance solutions through a unique combination of teamwork and technology. From this continued success they are now looking to recruit a Compliance Analyst to allow them to continue their exciting growth plans. Their aim is to take the service they offer to the next level, to push the boundaries of what’s available, and to create great customer experiences consistent with their values. Does that sound like something you’d like to be part of? As a Compliance Analyst you will support the Compliance Department in ensuring that our client meets its regulatory, legal, and governance obligations. This role is focused on delivering day to day monitoring and quality assurance activity, helping to identify risks, ensure controls are effective, and drive improvements across the business. Role responsibilities Monitoring & Assurance • Carry out thematic monitoring reviews, file checks, and QA testing in line with the monitoring and quality assurance framework., • Document and escalate findings clearly, highlighting risks and recommending remedial actions., • Support the tracking of open actions and assist in verifying closure of remedial work., • Assist in preparing monitoring reports for the Compliance & Monitoring Manager., • Make recommendations for enhancements to the monitoring framework as well as potential topics for future thematic reviews. Compliance Support • Support colleagues with regulatory queries by providing accurate and timely information., • Contribute to fraud prevention activities. Governance & Reporting • Contribute to MI reporting for internal stakeholders, collating data on monitoring activity and compliance performance., • Ensure that monitoring documentation is maintained and up to date. Collaboration & Development • Work closely with colleagues across the business to ensure understanding of compliance requirements., • Take part in training and development opportunities to build knowledge of FCA regulations and assurance skills., • Support team initiatives to embed a strong culture of compliance, transparency, and accountability. Key skills required • Previous experience in compliance, assurance or risk role within financial services, • Good working knowledge of FCA regulation, particularly Consumer Duty, CONC, SYSC and DISP., • A-Level qualifications or higher, • Proactive and inquisitive approach with a willingness to learn, • Excellent analytical skills with a keen attention to detail So, why would you want to work here? They have a great working environment, and they are an ambitious business. They achieve so much because of their people. Everyone in the business, no matter their team or role can shape the outcome, share ideas, make suggestions, and have their voice heard. It’s a truly collaborative place to work. They embrace hybrid working and with modern offices in Newport, London and Manchester, plus a field-based sales team, you’ll never be too far away from colleagues. This role is based in Newport, with 2 days in the office per week, giving you the best of both worlds. Benefits you can expect: • 25 days annual leave + bank holidays, • 2 additional days holiday after 5 years’ service, • Birthday day off, • Opt in Private Medical Insurance, • Subsidised gym membership at £18.75 a month, • Cycle to Work Scheme, • Buy Annual Leave Scheme, • Half day seasonal shopping, • Auto enrolment pension – 3% employer contribution subject to eligibility, • Life Assurance 3 x basic salary Employee Assistance Programme available Our client is proud to be a member of Stonewall’s Diversity Champions programme and are committed to improving workplace inclusion.

Company This award-winning frozen food manufacturer is a multi-site operation with state of the art facilities across Germany, France, and the UK. A recognised category leader in the frozen snacking and value-added dairy products. The business is known for its innovative, high-quality, value-added products spanning meat, vegetarian, and dairy categories. Supplying major grocery and foodservice customers both in the UK and internationally, they combine market insight, technical expertise, and creative product development to deliver trend led private label solutions that set the standard in frozen innovation. The Role As National Account Manager, you’ll be responsible for a portfolio of major grocery retail accounts, leading all commercial activity from day-to-day relationship management through to long-term strategy, planning, and growth. The customer base comprises leading UK grocery retailers, likely to include Sainsbury’s, Waitrose, and Marks & Spencer. You’ll work in close partnership with both retailer development teams and the company’s own NPD and innovation experts to deliver exciting, bespoke new products shaped by emerging food trends and consumer insights. This is a highly innovation-led role, demanding creativity, pace, and commercial acumen to translate ideas into successful launches that drive customer satisfaction and category growth. Reporting to the Head of Grocery and supported by a National Account Executive, you’ll work cross-functionally with NPD, Supply Chain, and Finance to ensure outstanding execution and customer satisfaction. Key Responsibilities • Manage and grow a portfolio of top UK grocery retail customers, • Lead commercial negotiations, set strategic plans, and oversee P&L performance, • Deliver budgeted sales and margin targets, tracking and forecasting performance, • Champion customer-focused innovation through new product development, • Understand and respond to market trends, customer needs, and competitor activity, • Provide strong internal leadership, supporting collaboration across the wider team What We’re Looking For • Proven experience as a National Account Manager, Junior NAM OR Account Executive with UK retail exposure, • Strong background in private label chilled or frozen food, • Experience of working with internal and external NPD teams, • Commercially focused with sharp negotiation and analytical skills, • Highly motivated, detail-driven, and comfortable working autonomously, • Committed to building long-term customer relationships and business success Benefits • £50,000 to £55,000 salary, • 20% performance-based bonus, • Company car or car allowance (£5,400), • Comprehensive benefits package Location This is a fully home based role, with regular customer meetings and an expectation to attend the South Wales head office once a week. Contact For further information or a confidential discussion, contact Aidan Goodall on 01943 667280 or email

Customer Development Executive – McCurrach on behalf of Carlsberg Britvic Location –Newport & Surrounding areas (Ideal postcode NP10) Permanent ,Full time – 40 hours per week Salary £29,750 basic + 20% Bonus Ready to power up your Sales career? Passionate about the most iconic and popular beers and soft drinks? Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Iced Tea and Rockstar Energy. With a strong national footprint, the Carlsberg Britvic business includes 6 production facilities and 16 logistics depot’s servicing customers up and down the UK. As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed. In this role as Customer Development Executive, you will help grow Carlsberg Britvic market share within your defined territory. Working as part of a successful team, you will drive sales of our fantastic portfolio of Beers, Ciders and Soft Drinks by maximising brand availability and visibility in Symbol and Independent stores. This is a unique opportunity to join this exciting partnership, where we will equip you with the necessary tools, training, and support to succeed. WHAT YOU’LL DO Working with a Regional Sales Manager, and selling our amazing Soft Drinks and Beers portfolio, you will be responsible for making face-to-face contact with Convenience (Symbol & Independent) retailers, establishing and retaining new business opportunities, and delivering a business plan for your territory focused on maximising sales opportunities. If you bring the energy and passion, we will support and develop you to: • Partner with our customers by building outstanding relationships in convenience stores, understanding retailer’s needs, their local consumers, and executing solutions., • Adopt a full category based selling approach to growing and developing every outlet you work with for the benefit of both the retail outlet and Carlsberg Britvic., • Create a winning territory business plan and take a business development approach in your territory to grow sales and market share., • Use data and evidence-based retailer successes to drive best practice in your territory, region, and across the team., • Develop a growth mindset and adaptable approach that demonstrates an ability to offer alternative approaches to tackling challenges and winning over your stores. ABOUT YOU • You are a fun, passionate, driven, and target-orientated team player who can bring brands to life!, • Your entrepreneurial style means that you thrive on being the key contact for customers, driving new business, and maintaining sustainable relationships., • You are eager to win, advocating our brands and putting consumers at the heart of what we do and sell., • Strong communication, presentation, and interpersonal skills will be key to your success in this role., • You may have previous experience in Direct Sales/Convenience or FMCG., • Good administration, organisational and planning skills, commercially astute with great negotiation techniques., • Self-motivated & IT and Social Media literate., • Strong and Resilient with the personal energy and will to act at pace., • Participating as part of a team in a proactive manner., • Full valid manual driving licence, eligibility to work in the UK and live within a 60-minute commute from the location of the role all essential. WHAT WE OFFER • A starting salary of £29,750, smash your targets and earn a 20% quarterly bonus!

Salary £55,000 - £65,000 Performance Marketing Manager Salary £55,000 to £65,000 depending on experience Permanent Hybrid / London or Folkestone Due to a recent promotion, Saga Insurance is recruiting for a new Performance Marketing Manager to join the team in 2026! We have so many exciting campaigns in the calendar for early 2026 and beyond, to help us achieve our plans, we need a passionate Performance Marketing Manager to join our dynamic insurance business unit. You’ll be key to driving our Performance Marketing delivery and achieving our commercial targets. It’s truly a hands-on role; you will manage the Performance Marketing team in executing highly effective acquisition marketing campaigns that contribute to the commercial success of the Saga Insurance product portfolio. You will work closely with Performance Marketing Leads to manage day-to-day acquisition campaigns, oversee performance agencies, and coordinate content production. As Saga undergoes a significant transformation, this role will be instrumental in driving growth through a data-driven approach. You will collaborate cross-functionally to implement a roadmap that ensures continuous performance improvements. Your experience in a fast-paced performance marketing environment, coupled with your data-driven mindset and creative problem-solving skills, will be key to your success in this role. We work in a hybrid way at Saga both at home and in the office. The Insurance Marketing team get together about once a week in either London or Folkestone. You will need to be in a commutable distance for both offices. You will also have the requirement to travel to our agency partner based in Manchester for regular meetings and reviews. Role Responsibility Our new Performance Marketing Manager will manage a team of 4 and work alongside our Head of Performance Marketing & Digital. Taking ownership of omnichannel campaigns and manage a sizeable budget across the Insurance product portfolio. In this role you will have responsibility to; • Lead the development and delivery of robust performance marketing plans across all digital, above-the-line (ATL), and content marketing channels., • Manage a team of Marketing Leads across all paid media and lead generation channels, focusing on driving profitable growth throughout the Saga Insurance product suite., • Manage and collaborate with media agency partners to allocate and optimise media budgets intelligently across both new and existing channels (including TV, radio, press, paid and organic search, paid and organic social, display, affiliates, etc.), balancing reach, frequency, and ROI., • Utilising your hands-on experience to actively identify opportunities to improve performance in channels and onsite experiences and shape roadmaps to implement any necessary changes., • Measure campaign effectiveness, develop comprehensive post-campaign reports, and share actionable insights with key stakeholders, ensuring all media investments are optimised for efficiency and effectiveness., • Build and maintain bi-monthly trading forecast plans, providing confidence in the ability to trade at agreed levels., • Continuously review and understand the needs of the customer, their motivations, and purchasing behaviours, and report findings back to the business., • Build strong relationships with cross-functional teams, including Digital Delivery, Trading, Brand, Data, and Finance, to ensure media plans are integrated and commercially viable., • Collaborate with the wider Saga Business Units on media planning to ensure campaigns are strategically planned and aligned with broader business objectives, harnessing shared insights and resources to optimise reach and impact., • Build and refine audience segments using first-party and third-party data to improve targeting precision., • Manage all agency relationships and act as the key Subject Matter Expert (SME) for our relationships with advertising platforms (Google and Meta); this relationship must be developed and leveraged to help drive our strategy for digital growth. The Ideal Candidate You will already be a credible marketing manager who has gained exposure in the insurance and financial products arena. You will demonstrate a strong working knowledge across all digital channels with proven experience of developing, implementing, and analysing large digital acquisition strategies. You can also demonstrate; • Working knowledge of using Google Ads and Facebook Business Manager, • Understanding on onsite SEO (Search Engine Optimization) and content management principles, • Experience of leading or working within a digital transformation programme would be highly advantageous, • Previous experience within Financial Services or a similar regulated environment, • A good working knowledge of general insurance products and practices with experience in personal lines insurance, • Strong analytical and trading skills with a record of accomplishment of delivering profitable trading growth, • Commercially minded, with a strong ‘results led’ focus, • Strong influential leadership and people management skills with the ability to work collaboratively across functions Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3385

£32,000 - £38,500 dependent on experience Marketing Lead (Travel) £32,000 - £38,500 per annum dependent on experience Permanent Folkestone Hybrid As part of the Travel Marketing team this role will support the Marketing Manager for Titan Travel, and the wider Travel marketing team deliver the Marketing Communications plan effectively across multiple channels to meet the businesses demand and sales targets. You will support Titan, and Saga’s wider Travel Business by orchestrating the planning and delivery of cross-channel marketing campaigns in line with the business targets. You’ll drive continued improvement in ways of working and optimisation of marketing collateral and messaging to align with marketing strategies. This role would suit an experienced marketer, offering the opportunity to join a high-performing and experienced marketing team. Titan Travel is a brand owned and operated by Saga Travel Group (UK) Limited, effectively making them sister brands. Saga acquired Titan Travel in 2009, and while they are now part of the same group, Titan Travel continues to operate as a separate, though integrated, entity within the Saga Travel business. This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function. Role Responsibility As our new Marketing Lead you will be responsible for developing campaign activity across the annual plan, ensuring messaging and creative highlights our key brand differentiators to customers against our competitors. Your responsibilities, will include: • Working with the Titan Marketing Manager and Head of Travel Marketing in the development of the annual marketing plan for Titan Touring., • Facilitating and orchestrating the successful application of the Campaign Delivery Process to plan, shape, create and deliver best in class marketing communications cross-channel in an organised, timely and effective manner., • Leading the coordination of relevant stakeholders across Marketing, CRM, Digital & Trade teams, including running marketing planning and delivery meetings to provide ongoing clarity on roles, actions, timelines and dependencies., • Working with the wider marketing team to plan and execute a fit for purpose content strategy through all channels to inspire, entertain, educate and convince key target cohorts to choose Titan., • Proactively collaborating with CRM, Digital & Trade teams to design and create seamless customer journeys and content throughout campaigns to ensure customers have the best experience., • Supporting the CRM and Digital teams with continued and extended Test & Learn application across all activity, adopting best practice., • Working with the CRM, Digital and external Media teams to ensure all activity is tracked, reported on and collated into a single view of the Campaign results, to monitor efficiency and effectiveness., • Campaign briefing and creative sign off including main campaigns x4 times a year., • Working alongside the CRM team on email creative and proposition, to ensure consistency and brand alignment., • Work with the insight team to test creative and messaging to different customer cohorts to keep communications fresh and relevant., • Explore new partnership opportunities and help to manage the agency relationships, sharing content across all channels and managing the promotional plan It is essential you have experience in a large consumer facing organisation and having worked within the travel industry would be advantageous. Experience required includes: • Project management and strong communication skills with the ability to bring teams together to meet goals, • Used to working as a team and building solid working relationships across the marketing team and with external agencies/partners, • Self-starter mindset, with the ability to create solutions rather than wait for a brief., • Experience in omni-channel planning and delivery to deadlines, • Knowledge of the industry’s latest trends with proven experience in applying insights to improve business performance., • Strong commercial awareness, • Strong growth and performance mentality, innovating and exploring new opportunities beyond the default approach, • Proven ability to plan and deliver strategic revenue-generating marketing projects across both offline and online channels, • Naturally curious and enjoys working with data and insight to inform decisions and shape activity Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3391

£35,000 - £45,000 Revenue Manager – Saga Travel Group Salary £35,000 - £45,000 per annum, depending on experience FT - 35 hours per week Permanent Hybrid role – 3 in-office days a week, in Enbrook Park, Folkestone. Our Market Performance team is currently seeking a Revenue Manager to play a key role in driving the commercial success of our Travel products. You’ll help shape data-driven pricing strategies, monitor sales performance, and optimise revenue and profitability across our portfolio. Working closely with Product, Marketing, Sales, and Studio teams, you’ll ensure our products are positioned competitively and communicated clearly to customers. This role is ideal for someone motivated by doing the right thing for our customers, someone who can balance commercial needs with fairness, integrity, and a strong understanding of what delivers real value; you’ll be hands-on with pricing, offers, and campaign influence, building strong relationships whilst working cross-functionally to shape key decisions. This is a unique opportunity to drive meaningful change in product development, price points, and customer value. While experience in Travel or Hospitality is beneficial, we also welcome applicants from sectors that share our fast-paced, 24/7 operational environment and customer-first mindset. ** This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function. Role Responsibility • Develop and manage pricing strategies to maximise revenue and profitability across assigned products., • Monitor trading performance and forecast key metrics, adjusting pricing and promotions to meet commercial targets., • Analyse sales trends, capacity and competitor activity to identify risks, opportunities and areas for optimisation., • Collaborate with Marketing, Studio and Product teams to shape effective promotional plans and clear revenue messaging., • Provide timely insight and performance updates to senior stakeholders, highlighting opportunities and challenges., • Support Sales teams with clear, customer-focused pricing information and revenue communication., • Lead the creation and management of product and offer lists for promotional activity in line with trading strategy., • Champion opportunities to improve commercial efficiency, profit and customer value., • Contribute to achieving revenue, load factor and passenger targets across your product range. The Ideal Candidate, • Strong understanding of pricing, discounting, and margin protection, with the ability to balance commercial needs and customer fairness., • Highly numerate with strong analytical and problem-solving skills, able to interpret data, spot trend,s and make confident, informed decisions., • Skilled at managing deadlines and working under pressure while maintaining accuracy and attention to detail., • Excellent communicator with strong interpersonal and influencing skills, able to build relationships across multiple teams., • Comfortable owning targets and objectives, and able to stay focused on priorities in a fast-paced environment., • Confident using Excel and reservation or revenue management systems., • A customer-first approach, ensuring decisions reflect both customer value and commercial balance. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/ /3392

£60,000- £70,000 (depending on experience) Commercial Lead – Magazine Publishing Salary £60,000 to £70,000 depending on experience Permanent Hybrid London/ Folkestone Saga Magazine is looking to appoint a new Commercial Lead for 2026! You’ll be joining the UK’s biggest subscription based monthly publication in the UK with an accolade of recent awards. As the Commercial Lead, you will work closely with our renowned Editorial Director and Chief Data & Strategy Officer. You’ll be a credible commercially minded individual, able to oversee business development and revenue generation of the full omnichannel magazine. Having an entrepreneurial approach where you can leverage our multi-award-winning magazine content to maximise our commercial performance across multiple revenue streams. You will also be working with the Magazine Editorial team, key external agency partners and the Head of Finance as required, you will manage the full publishing revenue budget, which is comprised primarily of the magazine subscriptions, and advertising revenue, both internal and external. For subscriptions you will have line management of the Marketing Audience Manager, while for external advertising, you will manage our agency relationship. Internally you will work closely with our business units (Travel, Insurance, Money and new business), to ensure we’re optimising our promotional activity for the business as a whole. We work in a hybrid way at Saga both at home and in the office. This role requires you to be working from our London office a minimum of 2-3 times a week, allowing us to collaborate and share success as a business. On occasions, you may need to visit our Head Office in Folkestone, Kent. Role Responsibility Fully owning and managing the Publishing revenue streams, from our internal advertising of our Business Units, our External advertising across both Print and Digital formats, and our Subscription revenue of the Magazine. Working as the Commercial Lead in the Publishing team you will be responsible for the following: • To implement strategies to increase revenue from all our channels including Magazine (Print, Digital, Subscription, Newsstand etc.), Digital content such as Newsletters, Emails, Podcasts, Video content, social media etc., • Aligning of our advertising copy to our Editorial content., • Implement strategies to increase onward traffic from the magazine section of the website to the Business Units and lead the cross-department conversation about how value is assigned to this traffic., • Work with the Editorial team to collate and present key insights and data for monthly Business Updates to the leadership team., • Establishing sales targets for both advertising and subscriptions and driving the performance of both to ensure targets are met., • Working with finance to produce the monthly forecast and annual budget for the Publishing revenue, • Help oversee and negotiate contracts as required with new clients., • Work with the Digital and Data teams to ensure our website, and data insights are aligned to Publishing’s needs., • Identify profit-making brand extension opportunities and take the lead in securing sponsorships, networking with key external stakeholders and getting new projects off the ground., • Reviewing and developing operational processes to improve the performance and maximise growth of the partnerships where appropriate., • Working together with the other Saga Business units to promote the Saga brand., • Managing risk assessments for any new initiatives., • Staying aware of the latest trends and developments in the industry, ultimately being in tune with our customer and what other products and brands align to their needs and interests but do not step into our portfolio of products here at Saga People management, relationships and account management responsibilities; • Managing all daily commercial operations and partner with the existing editorial team., • Line management of the Market Audience Manager, who is responsible for the delivery of our Magazine subscriptions performance., • A Strong understanding and ability of forecasting sales volumes with extensive budget management and contract negotiations., • Integrity and objectivity, capable of selling ideas and implementing change., • Significant Account management experience in the publishing and/or digital media sector., • Clear experience managing advertising and affiliate budgets and P&Ls., • Clear understanding of advertising and affiliate reporting and data tools., • Able to apply KPIs to monitor, project, and drive performance., • Can work as part of a team and capable of delivering to tight publishing deadlines., • Naturally analytically with the ability to challenge and think outside the box; able to demonstrate curiosity and a drive to continually innovate and improve processes., • Demonstrates resilience and an ability to deal with demands placed on them, able to work calmly under pressure maintaining an ability plan for, and work to, tight deadlines., • Can deliver high quality, accurate output at pace and able to quickly adapt to changing environments, consistently setting high standards and driving performance. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE TO ALL COLLEAGUES: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/40191/3386

Proven Customer Success or Account Management experience in. You’ll work closely with Product, Engineering, Sales and Delivery teams to ensure customers achieve measurable outcomes and long-term success. You’ll act as a trusted advisor, delivery lead and problem solver, running customer-facing p

As a Senior Customer Success Manager (CSM), reporting directly to the Director of Customer Success, you won't just manage accounts — you'll be a strategic leader and a trusted partner to our customers, helping them achieve lasting success. A proven track record working in a B2B SaaS environment wi

Our Customer Success team works with Webflow’s most high-impact Enterprise customers, helping them launch successfully, adapt quickly, and get the full value of our AI-native website experience platform. Senior Customer Success Manager. Reporting to the Manager of Customer Success.

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Customer Success, Professional Services, Account Management, or other customer‑facing roles, including supporting large enterprises. Develop a deep understanding of our customers and what drives their success. Serve as the voice of the customer internally – advocating constructively, influencing

You'll run structured onboarding programmes, deliver live training sessions, troubleshoot CRM/data scenarios and help customers reach early success fast. Lead customer onboarding programmes (typically short cycles across 4 sessions). Help customers set up workflows, dedupe logic, formatting rules an

As a Senior Account Manager within Advania UK / Ireland's Value-Added Reseller (VAR) team, you will play a pivotal role in driving strategic growth by prospecting, cultivating and securing high-value commercial clients. Proven success in new business development within the IT reseller or VAR space.

Inquisitive and a nose for what makes a successful PR story. Following several recent client wins, we have a new and exciting opportunity for an experienced PR Account Manager to join our growing PR team. This is a client facing role and as PR Account Manager you’ll work across all accounts, manag

As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services. As an Account Manager, you’ll be at the forefront of driving growth by identifying, engaging and

As Digital Learning Project Manager you will play a key role in helping the Law Society deliver the L&D strategy for its members. With ability to effectively plan projects for end-to-end delivery and successfully work on multiple courses at the same time, delivering each project on time and to a

Shifts between 8:00 am and 10:00 pm).We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond.We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality.Our services include street outreach, assessment hubs

All successful candidates will be subject to an Enhanced DBS check and Regulated Activity, which will include a check against the barred children’s list.

All successful candidates will be subject to an Enhanced DBS/PVG check and Regulated Activity, which will include a check against the barred children’s list.

If you are a contract Project Manager with experience delivering employee-facing platforms from discovery through to delivery, and thrive in fast-paced organisations, we’d love to hear from you. We're looking for a Project Manager to lead a discovery phase assessing the introduction of a task mana

Pay: £26,312- £31,470 depending on qualifications and experience.New Year, New Career — Become a Support Worker in Children’s Residential Care.Are you ready to start the year with a role that truly makes a difference? If so, apply today and make this year the start of something amazing.We

Site Manager / Project Manager. We are supporting a major long term re-cladding programme in Cardiff and are seeking an experienced Site Manager / Project Manager with a strong background working for subcontractors on construction projects, cladding projects, façade projects, and external wall syst

Clear progression path toward Senior Project Manager or Program Manager. We are growing rapidly across the EMEA region and are hiring a Project Manager to help coordinate key initiatives across technology, operations, product, and employer integrations. Project Manager, Coordinator, or Delivery Lead

Media Project Manager (Quality Controller). This role is perfect for project managers with sharp attention to detail, big growth goals, and a desire to work with international brands. Clear growth path: PM, lead PM, client success or operation department lead as we scale.

A client within the Public Sector based in Somerset is currently recruiting for a Surveying Project Manager to join their Complex Works team as soon as possible. Key purpose of the role is to assist in the delivery of high-quality, customer-focused building surveying and project management services

Role: SAP Finance Project Manager. Ability to drive timelines, RAID management, and successful go-lives.

Implementation Project Manager. Yolk Recruitment’s Public Sector and Not-for-Profit division is proud to be partnering with a well known national charity on their search for a temporary Implementation Project Manager. The interim Implementation Project Manager will:.

NEW! Project Manager – Exhibition Stands. Working with global brands we are a forward-thinking team of passionate people who share a desire to deliver design lead solutions on behalf of our customers. Reporting to our Delivery Team Manager, you will be responsible for supporting your own portfoli

Effective communication of all projects to all required parties, including internal stakeholders, resource managers, customers, suppliers and senior leadership. Forming temporary teams within the company to bring about the successful completion of defined deliverables for our customers. Work closely

Strategic Change team who are in the driving seat for leading operational, organisational, and strategic projects to support the company's transformation agenda.This role will lead the delivery of a complex strategic initiatives and work closely with business leads to scope, plan and deliver project

Reporting progress on all accountabilities to programme / portfolio manager (or their delegate). Project Manager - Land Ranges, Defence. Project Manager - Land Ranges, Defence.

We are looking for a proactive and hands-on Project Manager to lead the delivery of large-scale battery energy storage system (BESS) projects.

Transport Division_Project Manager & Business Developer UK. Gather customer feedback from all bids, won or lost, and facilitate continuous improvement through internal lessons learned sessions.

Project Manager, Senior Project Manager, ERP Project Manager, PMO Lead, ERP Delivery, NetSuite Consultant, Finance Systems Projects, Digital Transformation, Prince2, PMP, SuiteSuccess, Remote – UK Wide – £70,000 – £80,000. Our client, a rapidly growing and award-winning NetSuite Partner, is

We are seeking a highly organised, detail-oriented Senior Project Manager to lead the logistics, technical planning, resourcing, and quoting that underpin the delivery of world-class live events. As Senior Project Manager, you will plan and deliver complex live events end-to-end.

The importance of a customer’s IT infrastructure, today, is a key focal point for every business. Working as part of the Project Management team, the Project Manager will be responsible for full lifecycle delivery of a variety of IT projects. The role involves working closely with our technical re

Senior Project Manager – Oncology R&D // Start-up culture, Pharma resources // Remote. We are working with one of the top 50 big-pharma who have utilised a strategy of acquiring – and keeping independent – highly innovative, very successful startups. They are looking to hire a Senior Project M

We are currently looking for a Senior Project Manager for a leading pharmaceutical company in the UK.

As Project Manager, you will be responsible for the successful delivery of the scheme, ensuring programme, quality, and commercial targets are achieved. Project Manager – Tier 1 Main Contractor. A leading Tier 1 Main Contractor is seeking an experienced Project Manager to deliver a major £61M Pur