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Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

A fast-growing, highly successful insurer based in Essex is currently seeking a Senior Customer Outcomes Manager.

The Customer Success Manager (CSM) is responsible for driving customer engagement, satisfaction, and successful adoption of all Elsevier solutions. Develop and proactively manage ongoing relationships with customers, monitor customer health, and in general ensure that our customers are successful...

A fast-growing, highly successful insurer based in Essex is currently seeking a Senior Customer Outcomes Manager.

A Customer Success Manager (CSM) is the main point of contact for clients using eDriving products, programs and services. Strategic Customer Success Manager - EMEA. Customer Success Manager (Revolut People).

A fast-growing, highly successful insurer based in Essex is currently seeking a Senior Customer Outcomes Manager. This is a high-profile, newly-created position within the organisation that will see you lead on, and champion, first line responsibility for ensuring good customer outcomes click app...

Veeva is looking for a Customer Success Manager (CSM) to join our team in Europe, focused on ensuring the success of our customers utilizing Veeva Safety. Assistant Customer Experience Manager / Customer Service Manager. At the heart of Veeva are our values: Do the Right Thing, Customer Success, ...

Manage and foster relationships with up to 200 regionally assigned client accounts as part of our growth function as Junior (Associate) Customer Success Manager. Train your clients on Deel processes and how to navigate the Deel platform successfully to compliment their needs. Become a trusted par...

The Customer Success Manager will report to the Services Director and oversee Service Delivery Managers, focusing on customer satisfaction, retention, and account growth. SAP AMS Customer Success Manager - Permanent. Identifying and mitigating risks to customer success.

Own customer health and retention across complex, multi-product customer engagements. Serve as the voice of the customer internally, influencing BetterUp teams to prioritize client success. Proven success managing strategic, high-stakes customer relationships.

Customer Success Manager (Technical), UK. Senior Customer Success Manager (UK-Based Remote Role). Senior Customer Success Manager.

Carrot is seeking a Customer Success Manager to support new and existing Carrot customers, helping to drive retention, increase member engagement, and maintain high levels of customer satisfaction. The Customer Success Manager acts as a trusted advisor to HR benefits leaders, helps communicate th...

Reporting to the Senior Director of Customer Success, the Customer Success Manager (CSM) will serve as a primary point of contact for a designated portfolio of customers. This is a Sales role focused on post-sales engagement, with particular emphasis on driving customer success within our direct ...

Customer Success Manager (CSM) - SAP Academy for Customer Success - United Kingdom (Hybrid). The Customer Success Manager (CSM) works directly with customers to guide them through their business journey with our solutions. Successfully complete a 10-month learn-apply program, which includes class...

Visit the UK target customer groups, establish good and stable communication with customers, actively explore customers pain points, provide customers with professional landing solutions, guide customers to reach in-depth cooperation, and promote customer value-added services and contract renewal...

Our client, a market leading UK Fintech requires a talented, enthusiastic and ambitious Customer Success Manager to join their expanding team. The successful candidate will have experience in portfolio management within an invoice finance environment or related customer success management with pr...

To support that growth, we’re hiring a Customer Success Manager focused on. We’re expanding across Europe, and success in new markets depends on great customer experiences. Onboard new customers across EU markets, guiding them through setup and training.

We are seeking an experienced Customer Success & Solutions Manager to guide prospective customers in EMEA through our product range and increase confidence around implementation decisions. You will also proactively engage with existing customers to ensure their positive experience from a technica...

A successful 'Customer Success Manager' should have:. As a Customer Success Manager, the role is extremely diverse and working as a part of a vibrant and engaging team:. Assist the Senior Manager in refining Customer Success processes.

Principal Customer Success Manager. In this role, you will report to the Manager, Customer Success. Senior Strategic Customer Success Manager.

As a Customer Success Manager, you will be the first point of contact for new clients, guiding them through their onboarding process and ensuring they get the most value out of our products from day one! Cherry Professionalare seeking a highly motivated and experienced individual to deliver excep...

Sign in to set job alerts for “Customer Success Manager” roles. Job Title Customer Success Manager – UK (7 roles). Customer Success Manager (Technical), UK.

Our Mid-Market Pooled Customer Success Managers (CSMs) are dedicated to assisting customers in realizing the full potential of their Atlassian investment. Customer Success Manager, Enterprise - EMEA - [IC2]. Mid Market Pooled Customer Success Manager.

Track and report on key customer success metrics, including customer health scores, retention rates, and engagement levels. If you are a passionate advocate for customer success and thrive in a fast-paced environment, apply now! We'll fill the position as soon as we find the right person. Custome...

Comprehensive benefits for you and your family.Flexible hours and generous paid time off.Professional growth opportunities + LinkedIn Learning.Do what it takes to make a positive impact.Break things and rebuild to be better than before.Champion small wins and big ones.Increasing awareness, unders...

If you are a highly-skilled Customer Success Manager, then get ready to join our company!. Customer Success Manager, United Kingdom. You have proven experience managing customer escalations, displaying sensitivity towards customers while protecting Worldline interests.

Customer Success Manager - Real World Evidence (UK) Remote: London, UK | Northern Ireland | Portugal Apply for this role. As a Customer Success Manager - RWE, you will play a pivotal role in managing our Real World Evidence projects, responsible for client and project management, develop and pres...

Technical Success Manager (TSM) – Core. This is a customer-facing, technically proficient role that empowers clients to scale, automate, and optimize their execution and ROI through Sprinklr— and ensuring Sprinklr becomes a foundational layer in the customer's stack. Its platform provides every

Customer Success or Account Management in a Saas, HR tech orlarge events industry.

We’re a fast-growing consultancy at the forefront of the renewable energy transition, partnering with clients across the UK to help them achieve ambitious sustainability goals.Our work spans solar, wind, energy efficiency, and decarbonisation strategies – and we're proud to help shape a cleaner,

As a Principal Customer Success Manager (CSM) with a technical focus, you will be a trusted advisor and strategic partner to high-value accounts, leveraging your deep product knowledge and consultative skills to maximize customer value. Act as a trusted advisor to customers, adopting a customer-f...

Customer Success & Solutions Manager – EMEA. This hybrid role bridges pre-sales and customer success, ensuring that customers are fully supported from initial engagement through to renewal. You will also proactively engage with existing customers to ensure their positive experience from a technic...

Own the customer lifecycle, providing ongoing and proactive support to Sophos customers to drive high levels of customer satisfaction, deep engagement, and mutual success, resulting in a successful renewal. As a Customer Success Manager, you are a critical part of our customers’ adoption and ongo...

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. In this role, you’ll be res...

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. Job Details: eCommerce Customer Success Manager. In conjunction with retention teams, create and execute Customer success plans designed to reduce custom...

The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Demonstrated success in effectively managing high volum...

Build and Scale, Own, Optimize & Impact the revenue stream by driving change and maximize the effectiveness of the Customer Success team to deliver greater value and grow our customers. Managing a growing team of Customer Success Managers in your region; recruiting, hiring, and training new team ...

The Technical Customer Success Manager will play a vital role in ensuring LAIIER’s innovative solutions deliver maximum value to our customers. We’re looking for an incredible Customer Success Manager from a tech background, who demonstrates both technical and commercial acumen. Monitor customer

As a Strategic Customer Success Manager, you will be the trusted advisor to our most valuable enterprise technology customers, ensuring their long-term success and growth with Ably. At Ably, we are on a mission to ensure our customers' success by delivering unparalleled value through our solution...

We're looking for a Strategic Customer Success Manager to join our growing Customer Success team, providing an opportunity to work with a wide range of our largest clients. Reporting to the Customer Success Director, you will be responsible for managing and growing strategic customer relationship...

With strong momentum across Europe and a growing portfolio of international clients, our client is looking for a highly motivated German-Speaking Customer Success Manager to join their expanding team. Previous experience in Customer Success, Account Management, SaaS or Technical Support. Helping ...

The Enterprise Customer Success Manager (eCSM) is a relationship strategist focused on developing meaningful partnerships with our customers. This role will be responsible for providing exceptional customer engagement to ensure our customers are maximizing the value of our digital product while e...

As a Customer Success Manager at Smart Communications, you'll be at the forefront of ensuring our customers not only achieve maximum ROI but also become enthusiastic advocates willing to share their success stories. Join us in driving customer-centric excellence and shaping the future of customer...

Demonstrable experience in a customer success and/or customer success enablement role in enterprise software/SaaS within a global context. Customer Success Manager (m/f/d) - German Speaking. Experience designing and implementing successful customer success programs, methodology, and related conte...

You'll be successful in this role if you possess a blend of empathy, strategic thinking, and relentless dedication to customer satisfaction. Conduct regular, data-focused account reviews that are rooted in driving customer outcomes and resolving customer issues ahead of renewal. Thanx helps regio...

The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. You’ll do work that matters - driving real impact and h...

Have big ambitions and offer incredible products that address our customers' pain points. Yabble is part of the YouGov group, providing access to world-leading AI tools, a wealth of data products, and a global customer base.

Customer Success Manager - Healthcare Technology. Customer Success Manager (Technical), UK. As a Senior Customer Success Manager, you will be responsible for driving client retention, satisfaction, and expansion among our largest accounts.

The Success Manager is the face of LivePerson to their customers & the main focal point for all related topics. The Customer Success Manager position is a pivotal role at LivePerson. A Success Manager focus is to retain and grow their Book of Business by identifying the unique value for each bran...

Customer Success Manager (Account Manager). Customer Success Manager (Account Manager). Customer Success Manager (Account Manager).

Combining innovative digital businesses and products with passionate and talented people, our vision is to create meaningful and successful connections: businesses to domains, brands to consumers, publishers to advertisers, and beyond, enabling everyone to realize their digital ambitions.

Atlassian Customer Success Managers strive to help customers realize the value in their Atlassian investment. Principal Customer Success Manager, Strategic UK&I (Spanish Speaking). Associate Customer Success Manager | EMEA.

As we grow globally (and fast!), we’re looking for passionate, people-first Customer Success Managers to help our customers fall in love with Workvivo and unlock its full potential. As we grow globally (and fast!), we’re looking for passionate, people-first Customer Success Managers to help our

Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. Can guide a small customer through multiple levels of the defi...

The Senior Manager, Customer Success (Cohort) will play a pivotal role in defining the future of digital-first Customer Success, ensuring consistency, efficiency, and quality across our cohort portfolio while collaborating closely with cross-functional teams across Sales, Services, Support, Produ...

Senior Customer Success Manager, united kingdom. As a Senior Customer Success Manager you will be expected to:. Senior Customer Success Manager (CSM) for the UK.

The Customer Success Manager will be responsible for maximising net retention and expansion on a portfolio of Kaisa customers by increasing adoption of the Kaisa product suite via the delivery of the Customer Success Programme. Collaborating with Senior Customer Success Managers, Business Operati...

The CSM plays a key part in our Customer Success offering, working in alignment and close relationship with, the wider Customer Success team, including Professional Services, Customer Support and Customer Education. As a senior role in the Customer Success Management Team, you will be responsible...

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Experience in a ...

We’re looking for a proactive, organised, and customer-focused individual to join our growing team as a Customer Success Manager. Deliver ongoing training and support to existing customers to ensure successful software usage. Previous experience in a customer success, account management, or clien...

As a core member of our Customer Success team, you will work directly with our largest Thanx customers to ensure they are successful and grow their business using Thanx tools. Customer Success Management: Manage your book of business to ensure adoption and strong customer health in line with comp...

You will lead a team of Customer Success Managers to ensure exceptional customer experiences, reduce churn, and identify expansion opportunities. The Manager, Customer Success is responsible for driving customer retention and growth within an assigned portfolio. Proven experience implementing cus...

Manage, interpret, and validate all data that is produced by the customer, maintaining the focus on improving the quality of customer care. Strong communication and relationship-building skills - this role involves creating and managing business relationships with CFOs, VPs and Directors of Finan...

Customer Success Manager – Maritime & SaaS (f/m/d). Customer Success Manager – Maritime & SaaS (f/m/d). Get notified about new Customer Success Manager jobs in.

As a Customer Success Manager, you will provide faculty product consultation, training, and ongoing support. Do you enjoy being part of a team that collaborates to deliver success and build customer relationships?. We build solid relationships with our customers to understand their needs and prov...

We are looking for an English and German speaking Customer Success Manger (CSM) to become an integral part of our Customer Success team. As a CSM, you will lead the customer through their journey at Dot Compliance, facilitate adoption and ensure engagement. You will be working in collaboration wi...

The Customer Success Manager works across our clients' functions to accelerate customer successes (outcomes). Impact – using customer defined baseline metrics, accelerate customer success outcomes that result in external case studies and recommendations. Provide weekly review of customer success ...

Partner with Account Executives (AEs) and Account Managers (AMs) to ensure renewals and identify expansion opportunities, contributing to both customer retention and revenue growth. Hands-on experience with customer success platforms like Gainsight, ChurnZero, Salesforce, Catalyst, or similar too...

Atlassian Enterprise Customer Success Managers (CSMs) help customers realize the value in their Atlassian investment. Customer Success or account management with a track record managing Enterprise customers with a complex SaaS product portfolio. Customer Success Manager - Creator Monetization pla...

Customer Success Manager, newcastle-upon-tyne, tyne and wear. Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roa...

Customer Success Manager, Account Manager, or similar role. This position will report directly to the Director, Customer Success - EMEA. You are excited by the startup environment; you want to contribute to fine-tuning the structure and process to scale the customer success team.

As a Customer Success Manager, you will oversee the onboarding and success of our Enterprise and Key Account customers. As a Customer Success Manager, you will:. Create and track success plans, providing clear value through personalised QBRs aligned with customer goals.

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Experience in a ...

Proven experience in Customer Success, Account Management, or similar client-facing roles within SaaS (required). Strong understanding of customer lifecycle management and success metrics. Support the customer success team to ensure quality execution that drives towards client’s business objectiv...

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. Commer...

The Customer Success Manager (CSM) is responsible for driving customer engagement, satisfaction, and successful adoption of all Elsevier solutions. Develop and proactively manage ongoing relationships with customers, monitor customer health, and in general ensure that our customers are successful...

Get notified about new Customer Success Manager jobs in. Senior Customer Success Manager (Remote - UK). Recruitment support for Sales, Marketing, Customer Success and PreSales function (i.

Customer Success Manager - iGaming. To be successful, you will be dynamic, analytical, and willing and able to work autonomously.

You’ll be reporting to the Director of Customer Success and be working very closely with our other customer success managers in building a world-class CS org. We’re looking for a Strategic Customer Success Manager whose top priority is helping our Fortune 50-100 customers succeed with Writer. As

Analyze customer data, including energy consumption patterns and market trends, to pinpoint opportunities for sustainability improvements and cost savings. Establish and nurture strong relationships with key customers, gaining a deep understanding of their unique needs and goals. Work closely wit...

Customer Success or similar customer-facing role in LegalTech, Tech or Consulting. In this role you will work with BRYTER’s top customers, becoming their trusted advisor while influencing growth and adoption of BRYTER across their businesses and enhancing their customer experience. Work proactive...

SAP AMS Customer Success Manager - Permanent divider# SAP AMS Customer Success Manager - PermanentSAP, lot of experience, consultantUnited KingdomAs our SAP AMS Customer Success Manager, your role will be a mix of leadership for existing service management functions and collaboration with the ope...

Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

Senior Customer Success Manager, england. As a Senior Customer Success Manager you will be expected to:. Senior Customer Success Manager (CSM) for the UK.

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team ...

Are you passionate about helping customers succeed and scaling that impact with smart systems and strategy? As a Scaled Customer Success Manager, you’ll be at the heart of how we support a large and diverse portfolio of customers, combining technology, automation, and data to deliver a personaliz...

Customer Success Managers (CSM) help Sayari’s existing clients effectively leverage Sayari solutions and deepen our relationships within client organizations. The CSM plays a vital role in ensuring that our customer fully realizes a return on their investment in Sayari products by understanding o...

You'll report to the Customer Success Lead in the Customer Success team and work alongside our customer facing teams. Our Customer Success Managers (CSMs) play a critical role in the ongoing management of our customer relationships. By ensuring our customers are successful, it is expected that yo...

As a Customer Success Manager, you will be responsible for ensuring our customers’ success with Veeva’s CDMS products and services. Senior Customer Success Manager (UK-Based Remote Role). At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed.

Enterprise Customer Success Manager - Strategic Accounts. We're working with a leading global customer reviews and insights platform that helps brands build trust, improve customer experiences, and drive growth through verified feedback and data-driven insights. Collaborate with Sales, Product, a...

The Customer Success Manager is responsible for managing a portfolio of customers within our customer success framework. This role is focused on managing key accounts, ensuring full customer engagement, providing high-level merchandising and program/project management, and driving the renewal and...

We're looking for an experienced and highly organized Enterprise Customer Success Manager (CSM) to support our largest and most complex customers. Senior Customer Success Manager (Remote - UK). Customer Success Manager (Revolut People).

As a Customer Success Manager - RWE, you will play a pivotal role in managing our Real World Evidence projects, responsible for client and project management, develop and present protocols and study results, analyzing health outcomes data, and support our sales and product team with RWE knowledge...

The ACSM plays a key part in our Customer Success offering, working in alignment with the wider Customer Success team, including Professional Services, Customer Support and Customer Education. As part of the Customer Success Management Team you will drive the realisation of customer success measu...

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Customer Success Manager – DACH. Sign in to set job alerts for “Customer Success Manager” roles.

Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

The Customer Success Manager is responsible for nurturing and growing relationships with key stakeholders within a dedicated portfolio of customers. Experience using customer relationship management systems and sales technological solutions to deliver in a customer success or sales-based role. Pr...

Customer Success Manager (German speaking), Initial 3 month contract (likely extend). Experience in software asset management, IT compliance, cybersecurity, customer success. Own a territory and manage license reviews across client customers.

Customer Success Manager, Enterprise - EMEA - [IC2]. Strategic Customer Success Manager - EMEA. Partner & Customer Success Manager (Europe-based).

The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. As a CSM at Reltio, you will be the champion of our customers, building...