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As Customer Success Manager, you'll be the voice of customers inside the business. Help shape our customer success strategy as we grow. You've built a reputation for delivering exceptional customer experiences.

As a Customer Success Manager, you will be involved in the following activities:. Develop and execute customer success plans tailored to each client's unique goals and challenges. Regularly monitor customer health through metrics such as NPS (Net Promoter Score), CSAT (Customer Satisfaction Score),

ARR (up more than 50% from last year) with a team of 55 people across the whole business - existing commercial team of 2 AEs supported by 4 customer success managers. Remote Customer Success Manager. Having achieved 97% of their international growth targets for 2025 by the end of Q1, they’re now s

They are currently seeking an experienced Senior Customer Success Manager to join their team, someone who thrives on strategic partnerships, client enablement, and cross-functional collaboration. You will also support customers in achieving clear business outcomes, provide data-backed insights, and

The Customer Success Management team (CSM) exists to understand the needs of our customer, create intimacy, adapt solutions to meet these needs and maintain strong, meaningful relationships with our customers. Connect Customer Experience Manager across the business, working with all departments to e

Are you passionate about building strong client relationships and driving business growth? We’re looking for a Senior Customer Success Manager to ensure our customers get maximum value from our solutions while fostering long-term partnerships. As Senior Customer Success Manager, you’ll be the tr

Enterprise Customer Success & Strategy Lead. Enterprise Customer Success & Strategy Lead. As an Enterprise Customer Success & Strategy Lead, you will act as a.

Customer Success Manager to join a new EPM practice, and partner with leading finance professionals. As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - ensuring they get maximum value from our platform. Are you

As Customer Success Manager, you'll be the voice of customers inside the business. You've built a reputation for delivering exceptional customer experiences. Build and maintain strong, long-term customer relationships<.

They are currently seeking an experienced Senior Customer Success Manager to join their team, someone who thrives on strategic partnerships, client enablement, and cross-functional collaboration. You will also support customers in achieving clear business outcomes, provide data-backed insights, and

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI,

We are recruiting for candidates with a customer success or account management background to come on board and join our team in Hemel Hempstead as a Platinum Customer Experience Account Manager. Customer Success ManagerLocation: Hemel HempsteadSalary: £26,000 - £28,000 + BonusHours: Monday Friday

Step into a hands-on, high-impact role as Customer Success Manager, owning a strategic client portfolio and driving commercial results. Here, the Customer Success team own the number, so account development is your responsibility – but you will be rewarded for that growth!. Customer Success within

Enterprise Customer Success Manager. Proven success in enterprise customer success or account management within a SaaS or subscription-based business. Work with the world’s top commodity players across agriculture, metals, energy and more – and be the strategic force behind their success with in

As a Customer Success Manager at Bridewell, you will have proven experience in either Customer Success and Relationship, Customer on-boarding, Implementations or Project Management, and ideally within Cyber Security. A Customer Success Manager is a key role within the Managed Security Services Team.

As a Customer Success Manager, you’ll be joining a rapidly growing team that helps our customers increase their revenue by improving the search and product discovery experiences of their websites and mobile apps through integrating with our services. A minimum of three years professional experienc

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Customer Success Manager (American timezone). Custom

The Customer Success Manager (CSM) will own the post‑sale customer lifecycle, combining technical acumen, project management discipline, and implementation expertise to drive rapid time‑to‑value and long‑term outcomes. Own the customer success plan and project timelines; manage risks, depend

Collaborate with the Customer Success Team and wider business to enhance product delivery and customer satisfaction. Customer Success within a SaaS / tech / fintech organisation. Go above and beyond for customers, your term and the organisation to ensure continued growth and success.

Customer Success Manager – Growth & Expansion (eCommerce SaaS / AI). Looking for a Customer Success role where you own revenue, not tickets?. It’s strategic, revenue-responsible Customer Success.

You will report to our Head Of Global Customer Success and join the Customer Success team. You will combine the value-driven focus of a Customer Success Manager with the revenue-driven responsibilities of an Account Manager—ensuring adoption, retention, and growth across your accounts;. Customer S

Manage a portfolio of enterprise and mid-sized clients, serving as their primary business point of contact throughout their customer journey with a focus on retention and success, while the New Revenue teams drive growth. Solid track record in account management, customer success or sales, ideally w

We are looking for a Customer Success Manager to join our team to train AI models.

As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. Experienced project manager with proven experience in a cu

Do you want to be part of a young, dynamic and innovative technology company and help us expand our engineering services to our industrial customers in the UK by driving customer value delivery and orchestrating adoption of our technology at scale? Please continue reading!. SAM4 by driving adoption

Tribez seeks a Customer Success Manager to join the European team, with a special focus on German-based production companies. Conduct periodical business reviews (QBRs) for customers, including performance analysis and future roadmap. Our cutting-edge technology provides TV & Film production compani

Proven track record in customer success, account management, or client-facing roles within B2B SaaS, climate tech, or geospatial analytics. Partner with product and engineering teams to feed back customer insights and influence the roadmap.

We are hiring for Customer Success Manager, Enterprise, German Speaking (Strategic Customer Success Team). Customer Success Manager, Enterprise, German Speaking (Strategic Customer Success Team). Customer Success Manager, Enterprise, German Speaking (Strategic Customer Success Team).

Are you a team player who thrives in a fast-paced, customer facing environment? As a Customer Success Manager at ReliaQuest, you will be driving cross functional engagement amongst every department to deliver value and success for each of your accounts based on their unique business model. Customer

Customer Success Manager (CSM). You will act as a strategic advisor and relationship manager for a portfolio of key clients, helping them onboard successfully, adopt the platform fully, and achieve measurable business outcomes. Proven experience in a Customer Success, Solutions Engineer, or Commerci

Manage, interpret, and validate all data that is produced by the customer, maintaining the focus on improving the quality of customer care. Strong communication and relationship-building skills - this role involves creating and managing business relationships with CFOs, VPs and Directors of Finance,

Customer Success Manager – InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, A

A Day in the Life of a Commercial Customer Success Manager. Own the customer experience: adoption and value of Appspace, customer satisfaction and retention. A collaborator who can quickly identify the correct internal resource and work closely with them to ensure customer’s needs are addressed qu

Validity is looking for a Customer Success Manager to join our team in our London office on a 1-year, fixed term contract. This individual is someone who works well with others, has a “get the job done” mentality, and can contribute their own expertise in the email industry and/or customer succe

Veeva is looking for a Customer Success Manager (CSM) to join our team in Europe, focused on ensuring the success of our customers utilizing Veeva Safety. Assistant Customer Experience Manager / Customer Service Manager. Customer Success Manager (Revolut People).

Customer Success Manager – Early Stage Tech Start-up. Own the end‑to‑end customer success journey, from onboarding to retention. Help build out the customer success playbook—designing scalable processes as the company grows.

The Customer Success Manager will act as a trusted advisor, coordinating with internal teams to deliver solutions, resolve issues, and proactively identify growth opportunities. We are seeking an experienced Customer Success Manager to join our growing team. Relay customer feedback to the product te

The Customer Success Manager works across our clients functions to accelerate customer successes (outcomes). Provide weekly review of customer success impacts and how you’ve driven improvements for the organisation (sell, build, run) and customers. Impact – using customer defined baseline metric

Proven experience in Customer Success, Account Management, or a similar client‑facing role with. Drive product adoption and ensure customers achieve success with their CLM software. Provide strategic guidance, training, and best practices to enhance customer experience.

Graduate Customer Success Manager at London Tech Company (£30-45k base salary + Hybrid). This role is open to graduates looking to start a career in customer success at a leading London tech employer. Leverage experience in account management, customer support, sales, training and project managemen

Customer Success Manager (CSM) - SAP Academy for Customer Success - United Kingdom (Hybrid). The Customer Success Manager (CSM) works directly with customers to guide them through their business journey with our solutions. Successfully complete a 10-month learn-apply program, which includes classroo

Customer Success Manager - FP&A. Codex are looking for a Customer Success Manager to join a new EPM practice, and partner with leading finance professionals. As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - e

We are looking for a Mid-Market Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. The Mid-Market Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting w

Due to significant growth and expansion, we have a vacancy for a Customer Success Manager to join our fantastic VisNet Modelling team so, if you’ve got experience managing enterprise software clients and a proven track record in driving customer retention, we’d love to hear from you!. As Custome

We are actively looking for a Customer Success Manager to help us establish productive and trusted relationships with our global customer base in the retail, restaurant and service industries. You have 3-5 years of previous work experience in Customer Success/Account Management and/or developing cus

The Customer Success Manager will drive client adoption, satisfaction, and retention by ensuring customers fully leverage the platform’s capabilities. Monitor customer health metrics and proactively mitigate churn risk. Own the customer lifecycle for a portfolio of clients, from onboarding to ongo

As part of their continued growth, they are looking for an experienced Customer Success Manager to join their dynamic software team. Strong experience in customer success, account management, or technical delivery within a B2B software or infrastructure environment. Manage and nurture client relatio

Customer Success Manager (CSM). Customer Success Manager (Technical & Implementation) - UK. Customer Success Manager (Technical & Implementation) - UK.