Customer success manager jobs in CanterburyCrear alertas

As a Territory Manager at Halter, you will play a critical role in driving business growth and ensuring customer success within your designated territory.You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while ac

TPS Business Development Manager Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, KODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the Role What will you be doing? Reporting to the TPS Area Sales Manager, working across multiple TPS Centres the BDM will be accountable for achieving sales targets and growing a loyal customer base. Delivering an exceptional customer experience is also an essential part of this role as is being a brand and product expert. Sales Work with the ASM and TPS Centre Managers to create and deliver on a sales strategy to consistently increase sales revenues from mechanical customers whilst maintaining a loyal customer base Achieve target KPI's and revenue objectives in your territory for key mechanical customers Identify, secure and develop new customer accounts within territory Ensure marketing initiatives are embedded and supported and monitor the success of the targeted customer sets , promotions and campaigns Present and report on sales and marketing activity v performance Utilise internal and external market data to develop an understanding of the potential sales opportunities within the customer base and territory Ensure you are adequately trained and understand the Unique Selling Proposition of the TPS brand, the "Features and Benefits" of the TPS product range especially the genuine v non-genuine aspect and are adequately trained to overcome sales objections Effectively manage your time to maximise opportunities from customer visits Work with TPS Centre colleagues to leverage customer set visits and call objectives Stakeholder Management Keep key stakeholders updated on sales performance via formal and informal market plus statistical presentations Manage and maximise the support from the business investor partner and TPS investors in order to support your targets and objectives Work collaboratively with ASM and CMs and contribute to the Business Improvement Plans Customer Experience Manage and maintain relationships with all customers Provide the highest level of customer service by offering a knowledgeable, responsive, courteous service that reflects the image and reputation of the TPS business Requirements What are we looking for? An ability to effectively engage and communicate with a diverse range of stakeholders Proven experience of creating strategies and managing activities to grow and develop business A practical level of business financial awareness to provide valued input, and insight, at an operational level and recognise areas of risk and opportunity Experience of managing national campaigns and activities A proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B or automotive environment A thorough understanding of the core processes necessary to deliver centre excellence in specified area Possess a high degree of IT literacy Minimum GCSE in Maths and English Language or equivalent TPBN1_UKTJ

You will own a portfolio of 20 clients and ensure the continued success of these relationships. Create and own success plans focused on retention, expansion, and multi-year commitments.

Customer Success Manager (CSM). The position reports to a Customer Success Team Lead. Customer Partnership & Value Realisation.

Customer Success Manager – AI MarTech (Retail / Ecommerce). B2B SaaS Customer Success or Account Management, managing mid-market and enterprise reta. Own a portfolio of ~20–30 mid-market and enterprise retail/ecommerce customers.

Configure the business system on-site (users, vehicles, workshops, sites, permissions, setup) Deliver hands-on training to mechanics, workshop managers, office staff, and drivers Ensure the customer is fully operational before leaving site Provide go-live day and post support Gather feedback and rel

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Customer Success Manager for the CIS/CEE region. Ideal candidates will have previous experience in customer success, strong organizational and problem-solving skills, and fluency in Russian and English. In this role, you will collaborate with sales to secure renewals and expansions, utilize Gainsigh

We are seeking a highly motivated and experienced Senior Manager, Customer Success to lead the APAC Customer Success team. As a Senior Manager, Customer Success, you will be responsible for ensuring the success of our customers by overseeing adoption, value realization, and renewals. Lead and mentor

A leader in identity-centric security solutions is seeking a Senior Manager in Customer Success to drive strategic initiatives and manage a team. The ideal candidate will have extensive experience in customer success, people management, and strategic outcomes. This role includes mentoring team leade

Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Track and report key metrics, including health scores, retention, expansion ARR, and NR

Senior Customer Success Manager (Advisory Focus). We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations, particularly the Big Four (Deloitte, KPMG, PwC, EY). Senior Customer Success Manager (Advisory Focus).

A leading SaaS company in Greater London is seeking a Senior Manager of Customer Success to drive strategic outcomes and improve customer experience. The ideal candidate has over 8 years in a customer-centric role, strong communication skills, and a technical background.

A leading tech firm in Greater London is seeking an experienced Senior Customer Success Manager to nurture key client relationships and drive customer success. You will manage onboarding processes, provide ongoing support, and serve as a voice for the customer.

As a Senior Customer Success Manager, you will play a strategic role in cultivating long-term customer relationships, driving adoption, and maximizing the value of NICE Actimize solutions. Senior Customer Success Manager, Enterprise, Actimize. Senior Customer Success Manager.

We are looking for a Senior Customer Success Manager to help us build our SaaS-based anti-money laundering solutions, which empower organisations to fight financial crime! We are building cutting‑edge solutions that help create a safer world and stop money from ending up in the hands of criminals.

We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations — particularly the Big Four (Deloitte, KPMG, PwC, EY). Join to apply for the Senior Customer Success Manager (Advisory Focus) role at Nuix Discover. Senior Customer Succe

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

A senior customer success manager, with a least 1 years experience in a senior level role, leading growth and expansion plans for enterprise customers. Working on our product data feed management solution, we are seeking highly organised and technically savvy Senior Customer Success Managers who are

Familiarity with customer-success methodologies, including journey mapping, success planning, and customer health-scoring. Leading the team to provide strategic guidance to SecuTix customers to increase the value they get from the SecuTix platform by ensuring customer needs and expectations are met,

This includes developing and executing the global Customer Success strategy, managing a team of individual contributors, and acting as a key voice for customers across the organization. As a Senior Manager you will:** Lead by example to deliver a quality customer experience by acting as an executive

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). We’re seeking a Manager of Customer Success who isn’t daunted by disruption, but energized by it—an architect who can unlock new value

Provide strategic leadership and direction to a high‑performing team of Customer Success Managers to ensure that business objectives, KPIs, and team targets are met and exceeded. Positively challenge the status quo and champion new ideas to improve the Customer Success function and the overall cus

A minimum of 5+ years of experience in a customer-facing role (for example, in BDR, Customer Service/Support, Sales, or CSM) with a proven track record of managing enterprise-level customers and/or alliance/reseller partner. Senior Customer Success Manager - Reseller (Bilingual - English/German). Cu

A leading marketing technology company based in London is seeking a Senior Customer Success Manager. Candidates should have over 5 years of experience in customer success within MarTech or eCommerce environments. This role involves managing relationships with existing retail accounts to drive revenu

A dynamic B2B SaaS company in London is seeking a Customer Relationship Manager to deliver exceptional support and drive customer success. Candidates should possess over 3 years in customer-facing roles, demonstrate strong communication skills, and have a proactive problem-solving approach.

A legal technology scale-up in London is seeking a Customer Success Manager to ensure clients fully utilize their platform. Ideal candidates will possess excellent communication skills, strong technical background, and experience in customer service.

Senior Customer Success Manager. We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data-driven success. Customer Success Management or Service Delivery Management.

Working on our product data feed management solution, we are seeking highly organised and technically savvy Senior Customer Success Managers who are driven to deliver results, demonstrate value, and drive customer retention. A senior customer success manager with at least 1 year of experience in a s

Senior Customer Success Manager Package. Senior Customer Success Manager - MarTech - London. They are looking for a Senior Customer Success Manager to manage relationships with existing retail accounts and drive further revenue growth; this is a high touch point role, working closely with clients to

Collaborate with R&D and Customer Support teams to resolve issues and share customer feedback in an ongoing effort to improve our product. By building relationships and proactively engaging with our customers, you will be helping to improve our overall customer retention, secure our future pipeline

A minimum of 5+ years of experience in a customer‑facing role (for example, in BDR, Customer Service/Support, Sales, or CSM) with a proven track record of managing enterprise‑level customers and/or alliance/reseller partner. Customer‑centric mindset - put the customer’s needs first, actively

Provide strategic leadership and direction to a high‑performing team of Customer Success Managers to ensure that business objectives, KPIs, and team targets are met and exceeded. This includes developing and executing the global Customer Success strategy, managing a team of individual contributors

Strategic Customer Success Manager Europe. Senior Strategic, Customer Success Manager Europe. Senior Strategic, Customer Success Manager Europe.

An awesome opportunity has arisen for a French speaking Senior Customer Success Manager to join our team!. Understand customers’ business objectives, challenges, and industry-specific needs to drive success. Advocate for customers internally, influencing product development based on industry trend

At Algolia, we are passionate about our customers so we’re looking for an all star Customer Success Manager who is ready to join our growing team. Experience successfully managing customer engagements to completion and customer satisfaction. You will work closely with our Account Executives and So

As a Senior Customer Success Manager (CSM), reporting directly to the Director of Customer Success, you won't just manage accounts — you'll be a strategic leader and a trusted partner to our customers, helping them achieve lasting success. As our resident trailblazer, the work you do to enable you

As a Senior Customer Success Manager on our EMEA team, you will be a trusted advisor for between 25-30 Enterprise customers. CSMs are responsible for customer value, adoption, retention and expansion across the Fullstory territory customer-base, leveraging their product knowledge and strategic exper

An awesome opportunity has arisen for a Hospitality focused, Senior Customer Success Manager to join our team!. Advocate for customers internally, influencing product development based on industry trends and customer feedback. Understand customers’ business objectives, challenges, and industry-spe

Customer-centric mindset - put the customer's needs first, actively seek feedback, and continuously strive to improve the customer's experience with the product or service. Senior Customer Success Manager - Reseller (Bilingual - English/German). A minimum of 5+ years of experience in a customer-faci

As a Senior Customer Success Manager at UserTesting, you’ll be a trusted advisor to our customers, helping them achieve their goals, maximize value from our platform, and grow their investment with us. Senior Customer Success Manager. Customer Success, Account Management, or a related SaaS role, w

Familiarity with customer-success methodologies, including journey mapping, success planning, and customer health-scoring. As we grow our customer portfolio, we are expanding our Customer Success team. At least 10 years proven work experience as a Customer Success Manager in an IT service company.

A leading SaaS company is seeking a Customer Success Manager to enhance customer relationships and drive product adoption. Key responsibilities include optimizing customer success strategies, developing consultative relationships, and collaborating across departments to improve customer retention.

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). We’re seeking a Manager of Customer Success who isn’t daunted by disruption, but energized by it—an architect who can unlock new value

Deep Customer Success Leadership:** Proven experience leading high-performing Customer Success teams segmented by customer size/complexity (SMB to Strategic). We’re seeking a Manager of Customer Success who isn’t daunted by disruption, but energized by it—an architect who can unlock new value

Are you a seasoned & ambitious Senior Customer Success Manager who loves driving growth, not just retention? Ready to join the AI revolution and take ownership of customer expansion? We’d love to hear from you. Measure success: Track and report key metrics, including health scores, retention, expa

Currently, we are looking for a Senior Customer Success Manager to join our team in the United Kingdom. Customer Success Management or Service Delivery Management. We supercharge our customers to innovate in hyperscaler cloud, enabling seamless migration, advanced security, and data‑driven success

Customer Success Manager - Implementation (Talent Pool). Get notified about new Customer Success Manager jobs in London, England, United Kingdom. We are looking for a Customer Success Manager who focuses on implementation, to work directly with our clients, ensuring they fully leverage Avvoka’s pl