Retail customer service jobs in BlackburnCreate job alerts

Vehicle Mechanic (Diagnostics) - Vehicle Preparation Centre - £40,000 to £60,000 fully dependent upon level of experience Take your career to the next level with a fast-growing, family-owned automotive retail group known for delivering premium quality vehicles and exceptional customer service standards. • Are you an experienced Vehicle Technician with strong diagnostic capability?, • Can you confident... ZIPC1_UKTJ

Customer Insight Analyst – Hakim Group Location: Darwen (3 days per week in the office - BB3 1AE) Joining the Hakim Group means becoming part of a close-knit family of independent optical practices across the UK and Ireland. A career here offers empowerment, innovation, and support in a community of passionate professionals. As Hakim Group expands, we’re investing in understanding our patients better. We’re looking for an experienced Customer Insight Analyst to analyse data from CRM, POS, digital platforms, and surveys, turning complex information into clear insights. You’ll uncover behavioural trends, enhance segmentation strategies, and drive retention and conversion. You’ll also analyse satisfaction and advocacy data, using sentiment and key driver analysis to pinpoint areas for improvement. Roles & Responsibilities • Analyse patient and customer data across CRM, POS, digital platforms, and survey responses to identify behavioural trends and growth opportunities., • Design and interpret customer satisfaction and advocacy surveys, applying sentiment analysis and key driver modelling to surface actionable insights, • Build dashboards and reporting frameworks linking Recall performance, satisfaction scores, and repeat purchase behaviour to commercial KPIs, • Act as the key liaison between marketing teams and technical partners throughout the design and build of a new Customer Data Warehouse, • Support campaign targeting and personalisation through cohort analysis and predictive modelling., • Maintain retention dashboards to track CLTV, recall conversion, repeat purchases, and churn risk., • Collaborate with Marketing, Operations, Product, and Practice teams to inform lifecycle communications and service improvements, • Lead pre/post campaign analysis and contribute to the testing roadmap to steer optimisation priorities, • Translate complex data into clear, executive-ready insights for internal stakeholders and partner briefings, • Ensure compliance with GDPR and healthcare data governance standards. The Ideal Candidate We’re looking for a commercially minded analyst who blends technical expertise with strategic thinking: • Proven experience at a strategic level in customer insight, CRM analytics, or marketing analytics (ideally in healthcare, D2C, optical retail, or service sectors)., • Strong skills in SQL and Python, with experience using Power BI, Tableau, or similar visualisation tools and experience working with data warehousing environments, • Deep understanding of segmentation, lifecycle mapping, and campaign performance measurement., • Experience with CRM channel data (DM, SMS, Email) and MarTech ecosystems., • Confident designing and interpreting surveys, including sentiment and key driver analysis., • Ability to transform complex data into clear, actionable insights and strategic recommendations., • Experience building dashboards and managing reporting cycles independently., • Familiarity with demographic profiling tools like Mosaic or NSPL is a plus., • Strong knowledge of GDPR and data protection protocols. Please note: Applicants must have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship for this role.

Job Title: Store Manager Location: Blackburn Salary: : £52,000 to £69,000 per annum Role: Permanent - Full-Time Are you an experienced, dynamic and creative Store Manager looking for an opportunity to advance your career and join one of the UK’s largest supermarkets? Our client is experiencing phenomenal year-on-year growth, launching new retail locations across the UK weekly. With a guaranteed pay rise every year, unlimited opportunity for progression, private employee medical insurance & discounted health cash plan you can join the highest paying business in their sector. ARE YOU? • An experienced Store Manager, Assistant Manager, or Leader who includes thrives in the fast-paced retail or hospitality business., • Driven by results, energised by surpassing high standards, and delivering unparalleled customer service., • Detail orientated and possess an unwavering eye for detail and naturally adept at delivering crystal-clear directives., • Able to travel within a 45-minute radius of your home and to other nearby stores., • A proactive, solution-oriented, adept at prioritising, delegating, and cultivating a team focused on achieving targeted goals. Store Manager – Key Responsibilities • Lead, recruit, and empower a dynamic team to exceed expectations and achieve remarkable results., • The Store Manager will carefully oversee all processes and ensure strict compliance standards are maintained with utmost professionalism., • Drive the team to deliver unparalleled service, masterful stock management, and seamless customer experiences through precisely planned tasks., • Execute a well-crafted operating plan to achieve outstanding sales results and maximise profitability., • Conduct annual performance reviews, setting ambitious targets to unleash the team's full potential and drive exceptional growth. Our Client Join a market leader who is the highest paying in the sector and has won numerous award both as a business and employer. With a broad range of benefits this growing business can offer you unrivalled progression, benefits, lifestyle perks, holistic wellbeing packages and GUARANTEED annual pay increase. Seize this extraordinary opportunity to work with one of the largest and fastest-growing chains in the UK as a Store Manager. Don't miss this chance to join our vibrant, fast-paced client, APPLY NOW for immediate consideration. About us: This Store Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruiter. We are committed to unlocking your full potential and finding your perfect role. Start your journey today. Apply now or find us online: • Web: McCarthy Recruitment, • LinkedIn: McCarthy Recruitment, • Facebook: McCarthyRecruitment, • Instagram: McCarthyrecruitment The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.

MET Technician Preston Full-time, Permanent Competitive Salary Join The Vella Group One of the UKs Leading Accident Repair Specialists With over 30 years of experience, The Vella Group is a trusted name in the accident repair industry. Operating across 18 state-of-the-art sitesand with ambitious plans for future growthwere at the forefront of innovation and excellence in vehicle repair. We're now looking for a skilled MET Technician to join our expanding team in Preston. What Youll Be Doing As an MET (Mechanical, Electrical & Trim) Technician, youll play a key role in restoring vehicles to their pre-accident condition. Your responsibilities will include: • Dismantling and reassembling mechanical, electrical, and trim components with precision and care, • Performing four-wheel alignment checks and repairs using manufacturer-recommended methods, • Ensuring vehicles are properly protected throughout the repair process, • Collaborating with Technicians, Vehicle Damage Assessors, and Production teams to ensure efficient workflows, • Adhering to health and safety standards, including COSHH requirements and appropriate PPE usage Were looking for someone who is hands-on, detail-oriented, and thrives in a team environment. Ideally, youll have: • IMI/ATA MET Technician qualification (or equivalent experience in a Bodyshop environment), • Proven experience in accident repair and vehicle rebuilds, • A full UK driving licence (required), • The ability to multitask in a fast-paced environment, • A strong commitment to delivering high-quality workmanship and customer satisfaction We believe in taking care of our people. When you join The Vella Group, youll enjoy: • 25 days holiday plus bank holidays, • Pension scheme & death in service insurance, • Enhanced maternity & paternity pay, • Access to Perkbox discounts on retail, travel, and more, • MediCash free healthcare support, • Internal and external training to develop your skills, • Childcare support vouchers or workplace nursery benefit, • Monday to Friday #IND1 REF-226 912 JBRP1_UKTJ

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our Clean Water Capital Delivery Team - Our teams deliver various schemes from Mains Renewal, Diversions and PMVs all in aid of supporting the UU clean water network. What will you be doing? As a Senior Quantity Surveyor, you will support the Commercial Manager and delivery team in all aspects of commercial activities you, You will also manage and mentor the Quantity Surveyors within the team , to ensure that all M Group processes and procedures are completed in a timely manner and compliant to our policies. As a key member of the Commercial team, you'll work closely with the Commercial Manager and build strong, collaborative relationships with client counterparts to support successful project delivery. Ensure all Morrison and client commercial processes are followed to minimise WIP, maintain cash within business targets, and secure on-time receipt of payments in line with forecasts. Support the production of weekly and monthly CVRs and ensure all completed work is accurately valued and followed through to cash collection. You're responsibilities will include assisting with the procurement and management of subcontractors and suppliers, driving process improvements, and managing Early Warnings and Compensation Events in full compliance with contract requirements. Produce and present productivity measures to ensure tender and operational alignment, negotiate new unit rates and KPI measures with clients, and monitor contract KPIs to identify opportunities to enhance performance. Through effective commercial management and strong client engagement, Contribute to continuous improvement, financial control, and successful project outcomes. What you'll bring • Commercially astute with substantial proven experience within a commercial role in the Construction Industry., • Expert knowledge of Standard Forms of Contract and Standard Methods of Measurement., • Understanding of programming techniques and project controls., • Computer literate with strong skills in Microsoft Office Applications (Word/Excel/Outlook/PowerPoint), • Matched or contributory pension scheme, • Project manager training, • Online GP service, 24 hours a day, 365 days a year, • Employee assistance programme, • My Rewards portal, access to 1000s of retail discounts, • Life assurance, • Cycle to work, salary finance and give as you earn schemes, • Enhanced maternity, paternity leave and adoption leave, • Reward and recognition schemeIn addition, this role offers;, • Company car and fuel card with a range of EV and hybrid vehicles to choose from, • My Car Choice our salary sacrifice EV/ Hybrid car scheme, • Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!, • Private health care and health care cash plan for you, • 25 days annual leave plus bank holidays, • Wereresponsibleand go further for our people, clients, communities and the planet, • Wereopenand seek new and better ways of exceeding expectations, • Weretogetherand as one team; the whole is greater than the sum of the parts JBRP1_UKTJ

A leading grocery retailer in Blackburn is seeking a Customer Assistant to provide excellent service and support in a fast-paced environment.The role involves restocking shelves, helping customers with queries, and maintaining store cleanliness.With a competitive hourly pay rate and various benefits

A leading international retail chain is seeking a motivated Deputy Store Manager in Blackburn. In this role, you will support daily store operations, lead the team, and ensure high standards for customer service.

As a Lidl Customer Assistant, no two shifts are the same. You'll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve. Be a Lidl expert, helping our customers

An automotive retail leader in Blackburn is hiring a Sales Executive to join their dedicated team.This role involves providing top-notch customer service, communicating effectively with clients, and facilitating vehicle sales.Candidates should have excellent communication skills and a full UK drivin

Business Development Account Executive – Ecommerce Full Time | Accrington Lancashire (office-based) | Salary of £33k per annum An exciting opportunity has arisen for an ambitious and commercially minded Business Development Executive to join a well-established, market-leading retail wholesale business. This is a fantastic role for a relationship-driven sales professional who enjoys working within a creative, fast-moving industry and is passionate about developing ecommerce and trade partnerships. Reporting directly to the Sales Director, you will play a key role in managing and growing an established portfolio of ecommerce accounts whilst identifying and securing new business opportunities. If you thrive on building strong client relationships, spotting commercial opportunities and delivering results, this could be the perfect next step in your career. The Role You will act as a positive ambassador for the business, building and nurturing relationships across an existing and prospective customer base including ecommerce retailers, interior designers and trade-only accounts. The role combines account management and new business development, with a strong focus on maximising sales performance and customer engagement. Key responsibilities include: Managing and developing a portfolio of ecommerce and trade accounts Identifying and converting new business opportunities Building long-term, consultative relationships with customers Conducting regular remote and face-to-face client meetings Understanding customer needs and presenting tailored product solutions Monitoring market trends and competitor activity Representing the business at UK trade shows and industry events Working closely with internal teams to ensure excellent service delivery About You We are looking for a proactive, commercially aware and confident communicator who can build credibility quickly and deliver results. You will ideally have: Experience within a B2B sales or business development environment Strong commercial awareness and negotiation skills Excellent verbal and written communication skills High attention to detail and strong organisational ability Effective time management and prioritisation skills The ability to work independently and perform well under pressure A proactive, intuitive and solutions-focused approach Strong interpersonal and relationship-building skills Drive, ambition and a genuine desire to succeed A full UK driving licence What’s on Offer Competitive salary of £33,000 per annum Bespoke training and development Company iPhone Pension scheme Healthcare cashback benefit Staff discount Opportunity to join a stable, growing business within an inspiring creative sector Exposure to industry trade shows and events How to Apply Please submit your CV and a covering letter to discuss your suitability for the role. E-mail (url removed) or call me on (phone number removed)Top of Form Bottom of Form

Store Manager - Blackburn Full responsibility for running a multi‑million‑pound store. Leadership, people development, operational standards, and sales performance. £52,910 rising to £69,000, Are you ? An experienced people-manager Used to leading teams in a fast-paced, stakeholder/customer driven environment Skilled in time management, cost control and boosting operational efficiency Motivated to consistently achieve targets You will need to have strong supervisory or management experience (retail preferred but not mandatory). Be comfortable with a very fast‑paced, hands‑on retail environment. Consistently be able to demonstrate commercial awareness and strong people leadership. Be able to commit to flexible working (weekends included). The culture you will join is; simple, consistent, responsible, and customer‑focused. Ready to lead a high-performing team and take ownership of a multi‑million‑pound store? This is your chance to step into a role where your leadership, drive, and pride in shared success truly make an impact. In this position, no two days are the same. One day you might be overseeing deliveries, managing stock levels, placing orders, or planning team schedules to hit operational targets. The next, you could be focused on coaching and developing your people, supporting customer interactions, or ensuring compliance through till and process checks. Throughout it all, you'll be responsible for driving sales, delivering exceptional customer service, controlling costs, and continuously improving operational efficiency. If you thrive in a fast-paced, hands-on environment and love bringing out the best in others, this role could be your perfect next step. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

We are looking for an Assistant Manager to join our talented management team. What we offer our Assistant Managers: Competitive pay plus cash tips and tronc (that's your card tips that are paid into your bank) Annual profit share bonus, ensuring you share in the success of the company 30% discount on food and drink across our pubs, inns and hotels for you and friends and family 50% off food when on shift Discounted stays in our hotels and inns 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity Great opportunities to grow in your role and progress your career with our internal and external development programmes Enhanced maternity, paternity and adoption policies Access to JW BenefitHub, giving you access to a huge range of high street and online discounts What an Assistant Manager does at JW Lees: Get the best from your team. Leading by example, offering great service and motivating the people around you. Be an expert in communication and be passionate about making every customer visit memorable. You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business. Take ownership of problems and be commercially aware. You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role About JW Lees: Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together TPBN1_UKCT

A retail subsidiary in the United Kingdom is seeking a Customer Service Assistant. This role involves providing exceptional customer service, maintaining the store's appearance, processing payments, and ensuring a safe shopping environment. You will also participate in community events, support stor

A leading retail company in York is looking for a Customer Service Assistant to deliver exceptional service, maintain store operations, and support various customer needs. This role involves interacting directly with customers, stocking shelves, and ensuring a welcoming atmosphere. Applicants should

Outstanding customer service skills and the ability to engage all customers. Working in our retail teams, you’ll enhance Betfred customers’ experiences every single day. A long-service recognition programme and life milestone rewards.

A leading food wholesaler in the UK is seeking part-time team members who are passionate about excellent customer service. The role involves assisting customers efficiently, ensuring shelves are stocked, and accurately handling deliveries. Ideal candidates should have a can-do attitude and ideally s

This role involves enhancing customer experiences, managing customer bets, and ensuring compliance with policies. Candidates should possess excellent customer service skills and a passion for sports and gaming.

A major High Street brand in the UK is seeking a dedicated Retail Supervisor. This full-time role offers the opportunity to maintain quality operations and lead a team while ensuring customer satisfaction.

A leading supplier of DIY products in London seeks a Retail Assistant to provide excellent customer service. You’ll be an integral part of the team, ensuring customers receive the best support.

Excellent customer service skills and the ability to work independently are essential. A retail company in Wishaw is seeking a Team Member (Stock) to join their fast-paced store team on a part-time basis. In this role, you will locate, pack, and process stock, ensuring a great presentation for custo

You’ll be the first point of contact for customers and stockists, providing exceptional service and accurate information while also supporting retail sales and marketing activities. Customer Service Representative & Retail Support. Minimum 2 years’ experience in an office‑based customer servic

A leading retail chain in the United Kingdom is looking for a Customer Service Assistant. In this role, you will be pivotal in providing exceptional service, assisting in various store functions, and contributing to a welcoming environment.

A retail convenience business is seeking a Customer Service Assistant in York. The role involves providing exceptional customer service, stocking shelves, and maintaining store safety. As a subsidiary of a major company, this position offers a dynamic workplace with a commitment to community service

Ideal candidates should have experience in customer service and a knack for understanding customer needs. A leading motoring and cycling retailer is seeking customer-oriented individuals to join their team. The role involves demonstrating products and providing fitting services.

A leading retail group is seeking a Casual Retail Assistant for their Arndale store. You will deliver friendly customer service, assist with sales, and support daily store operations while maintaining a fun and organized environment. The ideal candidate is energetic, reliable, and a team player who

A retail store in Waverley is seeking a Customer Service Assistant to join its team. Responsibilities include providing excellent customer service, processing payments, stocking shelves, and maintaining store cleanliness.

Outstanding customer service skills and the ability to engage all customers. Working in our retail teams, you’ll enhance Betfred customers’ experiences every single day. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape.

Albans is seeking a Customer Service Representative to manage accounts and liaise with customers.

A local retail chain in North Kesteven is looking for a Customer Service Assistant to enhance customer satisfaction and store operations. This role involves providing excellent service, stocking shelves, and processing payments in a busy retail environment. The ideal candidate will demonstrate a pas

Retail Customer Service Associate – $20+/hr | Remote (UK). Retail Customer Service Associate.

A leading food wholesaler in the UK is seeking a part-time team member to deliver excellent customer service in a fast-paced environment. Responsibilities include assisting customers, keeping shelves stocked, and ensuring a positive experience. Ideal candidates should have a can-do attitude and prev

A leading retail chain in the UK is looking for a Customer Service Assistant to join their team. The role involves providing exceptional customer service in a fast-paced environment while performing tasks such as stocking shelves and processing payments. Candidates should be proactive in improving s

This role emphasizes delivering excellent customer service in a dynamic and fast-paced environment. A leading retail company in North Weald Bassett is looking for enthusiastic individuals to join their team. Key responsibilities include assisting customers swiftly and ensuring shelves are well-stock

You will provide excellent customer service and engage with customers to understand their needs. A leading retailer of motoring and cycling products in Greater Lincolnshire seeks a part-time retail colleague. Ideal candidates have previous retail experience or customer-focused sales background.

We work with a fashion business who are seeking a Temporary Customer Service Assistant to join its customer support team. This role will involve handling customer enquiries, ensuring a high standard of service, and supporting the overall customer journey across multiple channels. Previous customer s

We are looking for a Retail Customer Service Associate to join our team to train AI models.

A leading grocery retailer is seeking a Customer Assistant in Torridge District, UK. The role involves providing excellent customer service, working with deliveries, and maintaining store displays. Ideal candidates will have experience in fast-paced environments and possess strong customer service s

Passion for delivering great customer service. Deliver outstanding customer service. Process customer transactions including cash handling.

A luxury retailer in the United Kingdom is seeking a customer service representative to handle customer enquiries and resolve issues effectively. The ideal candidate should have previous experience in customer service and demonstrate strong attention to detail.

A leading retail company in the UK is looking for Retail Assistants to provide great customer service in a busy store environment. The ideal candidate should have excellent communication skills, a passion for customer service, and enjoy working in a team. You’ll be the face of the company and keep

If you have a passion for customer service and enjoy a dynamic work environment, this role could be an excellent opportunity for you. A leading UK retail company is seeking a part-time Retail Assistant in East Devon. In this role, you will engage with customers, deliver excellent service, and suppor

The role involves ensuring the safety of staff and customers, deterring shoplifters, and providing customer service in a fast-paced retail environment. A security service provider is looking for a Retail Security Officer in Kensington, London. Suitable applicants should have prior retail experience

To assist in the provision of a high quality cleaning service within Council buildings.

Providing help desk service to employees to register/sign in to the Self Service Portal. Diplomacy, confidentiality, and a customer-facing approach are essential. This position is not a traditional payroll processing role, as you will be providing a payroll checking and advisory service to all level

We go the extra mile to deliver outstanding service. You will lead by example, working alongside your team to uphold high service standards and create a welcoming environment for both guests and colleagues. Oversee day-to-day service in the restaurant and bar, ensuring smooth and efficient operation