Retail customer service jobs in YorkCreate job alerts

Ready for the next step in management with the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits, and an uncapped bonus scheme! As an Assistant Manager, you’ll work alongside the Centre Manager to provide productive management and leadership, driving profitability, with firm focus on the customers journey. You will have had previous hands-on experience as a mechanic or management experience in a similar environment as you will be dividing your time between the workshop, working alongside the technicians, and assisting the Centre Manager with daily sales and customer service. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today! • Maximum amount £35,000 per annum, • Average uncapped bonus of £7,100 per year (with potential to earn more), • 5 days a week (This centre is closed on a Sunday), • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs, • Pension Scheme & Life Assurance, • You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA & MOT Tester Qualifications too. What we’re looking for: • Proven ability to deliver high levels of customer satisfaction through effective management and leadership, • Experience in coaching, training, and developing colleagues in the moment, • Strong technical/mechanical knowledge, ideally supported by a Level 2 or Level 3 qualification in Light Vehicle Maintenance (or equivalent experience), • Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes, • Bring your own set of tools and put them to great use in a busy, well-equipped workshop, • Experience of maintaining compliance with Health & Safety standards, • Excellent verbal and written communication skills, • IT proficient, with the ability and willingness to learn in-house systems, • Strong organisational and time management skills Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Tearoom Supervisor Salary: £28,000 per annum (pro rata) + Benefits Hours: 5 days over 7 to include weekends and bank holidays (Annualised hours working more hours during the summer months and less during the winter) Based at YO62 4EN Closing date: Friday 10th April Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Tea room and Abbey Shop Cycle to Work Scheme Christmas Closure Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow Employee Assistance programme Retail savings platform 50% discount on fitness suite, swimming and other activities at St Albans Centre About us We are home to the UKs largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. The Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. We are looking for a Tearoom Supervisor for the day-to-day operation of the Abbey Tearoom ensuring a high standard of customer service, food quality and cleanliness. Set within a historic monastic environment, this role also requires sensitivity to the peaceful and reflective nature of the site, creating a welcoming and respectful atmosphere for all visitors. If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team then this role is perfect for you! Main Responsibilities but not limited to:- Operations & Service Oversee the daily running of the tearoom, ensuring smooth and efficient service Lead by example in delivering warm, courteous, and attentive customer service Maintain high standards of presentation for food, beverages, and the tearoom environment Ensure compliance with food hygiene, health, and safety regulations and safeguarding. Team Leadership Supervise, support, and motivate tearoom staff and volunteers Assist with staff training, rota planning, and performance management Foster a positive, collaborative team culture Customer Experience Create a calm and welcoming environment aligned with the abbeys values Handle customer queries, feedback, and complaints professionally Enhance the visitor experience by promoting the tearoom as part of the wider abbey visit Stock & Financial Management Monitor stock levels, place orders, and manage deliveries Minimise waste and control costs effectively Assist with cash handling, till operations, and daily reconciliations Standards & Compliance Uphold strict food safety and hygiene standards Ensure cleanliness and organisation across all areas (front and back of house) Adhere to safeguarding, health & safety, and organisational policies Experience You will have: Essential: Previous experience in a café, tearoom, or hospitality supervisory role Strong leadership and team management skills Excellent customer service and communication abilities Good organisational and problem-solving skills Knowledge of food hygiene and safety standards Barista trained Own transport required Desirable: Experience working in a heritage, visitor attraction, or faith-based setting Interest in history, heritage, or monastic traditions Personal Licence holder Personal Qualities Calm, approachable, and professional manner Respect for the spiritual and historic nature of the abbey Ability to work in a sometimes quiet, reflective environment Flexible and reliable, with a hands-on attitude Working Conditions Includes weekends, bank holidays, and occasional events Fast-paced environment during peak visitor seasons Standing for extended periods and some lifting may be required The Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please send your cv Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. TPBN1_UKTJ

Are you looking for that next step in your career, then you've come to the right place! Impact Food Group is made up of 4 amazing brands, Innovate, Cucina, Hutchison and Chapter One, we specialise in providing an exceptional catering service to the education sector and are Catey award winning! We are looking for People who are devoted to great service, fantastic food, and making a positive impact. About the role Job Title: Catering Assistant School Location: St Benedicta RC Primary School, Ampleforth, YO62 Working Days: Monday to Friday Shifts & Working hours: 11.30am-1.30pm (10 hours per week) Working Weeks: 39 weeks per year (term time plus inset days) Pay Details: £5,250.30 per annum What will I be doing? • Working as part of the catering team at the site to provide a friendly, efficient and hygienic service to all customers., • Assist in the preparation of food and snacks for the site, • Counter service and till work So maybe you fancy working somewhere close to home, with daytime hours, and with your weekends and evenings free? Not to mention all school holidays off, giving you the opportunity for some great work-life balance. As an added bonus a free meal is supplied on shift!? We’ll give you a place to grow and a career to be proud of. There are loads of free qualifications and career development opportunities to be had and we’ve got a staff discount scheme at over 850 retailers! We also run monthly opportunities for the best teams to win shopping vouchers...? If you think you’ve got what it takes, and the times above suit you, we’d love to hear from you!? A short kitchen visit and interview will be required for this role. IFG are committed to the safeguarding of children and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS check, which IFG will pay for.? We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.

Deputy Manager Deputy Manager - York - 39 Hours Who are we? We're Pets at Home, one of the UK's leading pet care businesses. If you're passionate about pets, you'll love our Pet Care Centres, which include everything from pet products and grooming salons to Vets for Pets practices. Our centres are hubs of the community, bringing people together to help local pet owners provide the best care for their companions. What's the role? We're looking for a Deputy Manager to join our team in York. As the Deputy Store Manager, you'll work closely with the Store Manager to oversee the store's day-to-day operations and ensure the best possible experience for our customers and their pets. When the Store Manager is unavailable, you'll take full responsibility for the store, leading the team and managing all aspects of the business, from recruitment and performance management to stock control and maintaining our high standards. Your key responsibilities will include: • Inspiring and leading your team to create a fun, engaging, and customer-focused environment., • Driving sales performance and achieving key KPIs., • Overseeing store operations, including recruitment, stock management, and compliance with health and safety., • Acting as Duty Manager when the Store Manager is unavailable. Who are we looking for? We'd love to hear from you if you: • Have at least 1 year of management experience in a retail environment., • Are passionate about retail and delivering exceptional results., • Are flexible to work a 7-day shift pattern, including weekends and bank holidays., • Have excellent communication and leadership skills to engage and inspire your team. We reward our management team with a comprehensive package designed to support your well-being, including: • Annual bonus opportunities., • 28 days paid leave, rising to 33 days after 2 years (including bank holidays)., • Your birthday off to celebrate in style., • Life assurance worth 4x your annual salary., • A 4% company pension contribution. Click here for more details and other benefits We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!" Don't wait-apply now! We may close the vacancy early due to high interest.

We’re Enterprise Mobility. A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car. With a $39 billion turnover and nearly 90,000 team members across 95 countries, we’ve grown from a pioneering idea over 65-years ago, to the global mobility leader we are today. Why join the Management Training Programme? As a Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO. From day one, we’ll invest in you. You’ll be in a supportive environment where you’ll take on real responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and more. We work hard and reward hard work Your work will be recognised with performance-based incentives and opportunities for continued promotion. Our unique promote-from-within culture means you can keep your career moving forward without having to change organisations. Award-winning training and development Whether you’re building on existing strengths or developing new ones, your growth is our priority. Through classroom learning, on-the-job training and mentorship, you’ll have the tools and support to take the next step – and the one after that. Responsibilities From your very first day, you’ll be trusted with real responsibility and exposed to all areas of our business. You’ll develop skills in: • Customer Service: deliver exceptional experiences by confidently handling reservations, resolving enquiries, and building rapport with a diverse range of customers., • Sales and Marketing: connect with local business partners, grow your network and develop lasting relationships., • Financial Control and Profitability: understand the financial mechanics of a successful business, including cost control and interpreting profit and loss statements., • Operations and Logistics: learn how to manage a fleet, plan strategically, and drive performance., • A Bachelor’s degree is preferred; however, professional experience can be substituted if applicable., • You must have a full manual UK driving licence, but we do make accommodations for applicants who don’t drive due to a disability.

Assistant Manager Why join us? Were more than just a shoe brandwe have been at the forefront of innovative shoemaking since its foundation in 1825. Thats right! 200 years! If you have agreat attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you! About the role: We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands-on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals. Were looking for someone with: • Previous experience in retail leadership, supervisory, or keyholder roles preferred., • Comfortable in driving KPIs and results., • Strong interpersonal and communication skills with the ability to lead and inspire a team., • Strong communication and Solid organizational and problem-solving abilities., • Flexibility to work a7-day shift pattern, including weekends and bank holidays., • Comfortable working in a fast-paced retail environment. We reward our Assistant Store Manager with a comprehensive package, including: • Retail Trust, • Life Assurance, • Clarks Discount Card, • Store Bonus Scheme, • Holiday Pay, • Eyecare Vouchers JBRP1_UKTJ

Assistant Manager - Fashion Retail | York Salary: Up to £35,000 + Exceptional Benefits Are you ready to step into the fast-paced world of fashion? We're on the hunt for an enthusiastic, driven Assistant Manager to join a fashion store in the vibrant heart of York. This is your chance to be part of a brand renowned for its style, quality, and exceptional customer experience. In this role, you'll take charge of the store's daily operations, leading a passionate team to deliver world-class service, exceed sales targets, and create an unforgettable shopping experience. If you're a natural leader with a flair for fashion, this is the opportunity to make your mark in a thriving, high-energy environment. Why This Role Rocks: • Lead a High-Performance Team: Motivate, inspire, and empower your team to deliver an outstanding customer journey., • Drive Sales & Achieve Success: Smash targets, track KPIs, and implement strategies to ensure your store is always ahead of the curve., • Influence the Customer Experience: From stock management to visual merchandising, you'll shape the shopping experience that keeps customers coming back., • Career Growth: With endless opportunities for progression, this role is your launchpad to an exciting career in fashion retail. Key Responsibilities: • Inspire & Lead: Foster a positive, vibrant, and high-ene...

Assistant Manager - Fashion Retail | York Salary: Up to £35,000 + Exceptional Benefits Are you ready to step into the fast-paced world of fashion? We're on the hunt for an enthusiastic, driven Assistant Manager to join a fashion store in the vibrant heart of York. This is your chance to be part of a brand renowned for its style, quality, and exceptional customer experience. In this role, you'll take charge of the store's daily operations, leading a passionate team to deliver world-class service, exceed sales targets, and create an unforgettable shopping experience. If you're a natural leader with a flair for fashion, this is the opportunity to make your mark in a thriving, high-energy environment. Why This Role Rocks: Lead a High-Performance Team: Motivate, inspire, and empower your team to deliver an outstanding customer journey. Drive Sales & Achieve Success: Smash targets, track KPIs, and implement strategies to ensure your store is always ahead of the curve. Influence the Customer Experience: From stock management to visual merchandising, you'll shape the shopping experience that keeps customers coming back. Career Growth: With endless opportunities for progression, this role is your launchpad to an exciting career in fashion retail. Key Responsibilities: Inspire & Lead: Foster a positive, vibrant, and high-energy atmosphere for both customers and staff. Boost Sales: Lead by example to hit and ...

We offer: • £25,500 with no company car or £23,500 with company car, • On target earnings of £40,000 - £45,000 with uncapped earning potential, • A flexible five-day working week, • 33 days' annual leave, • All the training you need to thrive in your role, • Private healthcare, • Life Assurance, • Generous retail discounts We're looking for an ambitious and confident Sales Consultant to join the team at our branch in York. What's the job? You'll be known as a Product Consultant at Arnold Clark but your role will be heavily sales focused. Be sure though, this isn't any kind of sales job. Forget suits, ties and devoting your entire life to the showroom floor. Instead, say hello to a car sales role that gives you permission to be yourself, showcase your amazing customer service skills and enjoy every working day to the full. As an Arnold Clark Product Consultant, you'll be with our customers every step of the way - from the moment they walk through the door right through to offering them a great aftersales experience. This role is all about helping our customers find the right car based on what they need and building up strong, positive relationships with them through every step of the process. ...

BATA Ltd Job Title: Forecourt Operative Work Location: Gate Helmsley, York, YO41 1NF Hours: 24 hours a week, 3 shifts over 7 days Job type: Part Time, Permanent Benefits • Free onsite parking, • Employee discount, • Company pension, • Company events BATA was established as a farmers' cooperative in 1894 at Brandsby, North Yorkshire, 10 miles north of York. Today we are still an agricultural supply cooperative with 4,000 share members. We offer a wide range of products, including bulk and bagged animal feeds, pet foods, heating oil, LPG, timber, fencing, horse rugs, seeds, or fertiliser, to name just a few. About the role We are looking for an enthusiastic and motivated Forecourt Operative to join our team at Gate Helmsley. In this role you will be responsible for all aspects of customer service, product knowledge, stock handling, product display and merchandising along with all the associated administrative procedures and cash reconciliation. We are looking for someone with high standards and confident interpersonal skills, who will deliver excellent customer service. Preferably applicants would have previous experience within retail. An interest or background...

Company description: Water Utility Company based in Yorkshire region of England. Job description: Smart Metering Contract Assurance Technician (18-month fixed term contract) Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water: • We offer a competitive salary, depending on experience (salary band 5a) £31,470 - £39,337, • Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year), • Attractive pension scheme (up to 12% company contribution), • Development opportunities in line with the Smart Metering Contract Assurance Technician progression plan, • 25 days annual leave plus bank holidays - plus an extra wellness day!, • Life assurance cover of 4 times pensionable salary, • A great benefits package - choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover., • Retail savings scheme Work type: Fixed term contract. 37 hours per week, Monday - Friday. We have an exciting 18-month FTC opportunity for a Smart Metering Contract Assurance Technician to join the Smart metering team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. As a Smart Watering Contract Assurance Technician, you will responsible for reviewing and auditing work carried out by our service partners on site during the installation of 1.4 million smart meters across AMP 8. Where you fit in: As ourSmart MeteringContract Assurance Technician,you will: • Review and audit work carried out by our service partners on-site, ensuring adherence to correct specifications, legal, safety, and environmental standards., • Compare job cost data against your on-site audit findings to verify that payment applications accurately reflect the work completed., • Collaborate with key stakeholders within Yorkshire Water and our service partners to develop and implement improvement actions for identified quality and commercial issues., • Systematically capture data from your site inspections and audits., • Conduct thorough analysis of inspection and audit data to pinpoint recurring issues and trends., • Prepare and present your findings to relevant stakeholders within both Yorkshire Water and our service partners on a regular basis., • Attend sites where remedial works are being undertaken by service partners to provide assurance that feedback on the remedial work is accurate and appropriate., • Contribute to a culture of excellent performance by clearly communicating expectations of our partners, aligning with key business targets., • Actively drive and promote excellent standards in health and safety, environmental compliance, and the overall quality of workmanship., • Ensure timely and appropriate escalation of any identified risks and issues through the correct channels., • Undertake fact-finding and analysis of current working practices to identify opportunities for process improvement., • Engage proactively and communicate effectively with partners and their management teams to highlight issues and collaboratively develop and implement timely and effective solutions and new ways of working., • Excellent knowledge of Clean Water operations and functions., • Strong health and safety knowledge, experience, and skills., • A demonstrable excellent customer service ethic., • Excellent communication skills for effective collaboration with team members and customers., • Organised, the ability to manage your own workload effectively., • Attention to detail and a commitment to maintaining high standards of work, • Experience in conducting audits or inspections in a utilities or similar environment., • Analytical skills with the ability to interpret data and identify trends., • Experience in working collaboratively with external partners or contractors. Do we sound like your cup of tea? If you've got experience in contract assurance or a strong background in clean water operations and want to help us deliver great service for our customers whilst ensuring value and quality from our partners, then be sure to apply today to find out what a career with Yorkshire Water can offer you. Closing date - 7th April 2026. If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance. All our roles are subject to a medical questionnaire, and further medicals when required. We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible. If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required. Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible. No agencies please. JBRP1_UKTJ

Store Manager | Middlesbrough | Fashion Retail | Salary Up to £32,000 + Amazing Benefits! Are you a dynamic and passionate Store Manager with a flair for fashion retail? We're on the hunt for a Store Manager to take charge of a fabulous retail store where you'll drive performance, inspire your retail team, and deliver an unforgettable shopping experience for your customers. This is your chance to be part of a thriving retail brand as Store Manager, with an incredible salary of up to £32,000 and a fantastic benefits package. Plus, there's plenty of room for career progression in retail - the sky's the limit! What You'll Be Doing: • Lead and Inspire: As Store Manager, you will manage, motivate, and develop a retail team that shares your passion for fashion and customer service., • Drive Sales & Performance: Lead by example as Store Manager, setting the standard for excellence in both retail sales and customer service., • Create a Fantastic Shopping Experience: Ensure every customer leaves your retail store feeling delighted with exceptional service and a great shopping experience., • Retail Management Experience: You've managed a retail store as a Store Manager or led a senior team in a fashion or accessory retail environment., • Proven Track Record: You've successfully driven retail sales, managed KPIs, and boosted store performance., • Leadership Skills: You're a natural leader and confident Store Manager with the ability to inspire and motivate your retail team to achieve greatness., • Customer-Focused: You're passionate about delivering an outstanding retail customer experience., • Competitive Salary: Up to £32,000 + an amazing benefits package!, • Career Progression: The opportunity to grow and develop your career as a Store Manager within a successful and expanding retail brand., • Exciting Challenges: Lead a retail store that's always moving forward, with new targets, goals, and opportunities to shine!, • Company Benefits: Lots of added extras Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35717 JBRP1_UKTJ

We’re excited to offer a fantastic opportunity for someone looking to begin their career through a Manufacturing Operative Apprenticeship . This role provides structured training, valuable on the job experience, and the chance to develop skills that will set you up for long-term success. At Portakabin, we provide modular buildings for hire and sale for organisations of any size, in sectors ranging from manufacturing, education and health to transport, utilities and construction. We’re on the search for a highly motivated Manufacturing Operative apprentice to join our Production team in York. If you’re an ambitious and hardworking self-starter, who is looking to earn while you learn, then we want to hear from you. As a Manufacturing Operative Apprentice at Portakabin, you will be based at our Head Office in York. Your remit will be to contribute to the manufacture and preparation of Portakabin buildings in line with Health & Safety requirements and working in line with standard operating procedures. The role ensures products meet quality standards, technical specifications, and customer expectations, while supporting efficient production flow and helping the team achieve operational targets. Your two year Level 2 Manufacturing Operative apprenticeship will be delivered through a blended learning approach, supported by our learning provider, NC Group. Our apprenticeship has been designed to support you at every stage of your development, and throughout the programme you will be stretched, challenged and fully supported by a business that is committed to your professional growth. Role Details: • Salary - £7.79 (first year), • Role based: Head Office, York, YO32 9PT, • Contract type: Monday to Thursday from 7:30am to 4:30pm and Friday from 7:30am to 12:30pm., • Annual leave of 24 days annual leave + bank holidays, • Work as part of the manufacturing team to achieve the daily, weekly, monthly and annual KPIs., • Support the Cell Leader by working as part of the team to manage work flow and maintain operational outputs and ensure that targets are met., • Assist with technical issues, writing and managing Risk Assessments, SOP’s and actively support H&S, • To identify and contribute towards continuous improvement activities and initiatives, • Identify and monitor training needs for yourself and any gaps in the team, • Ensure preventative maintenance tasks are completed to schedule and quality is maintained e.eg ISO 9001 & 14001 are adhered to, • Ensure compliance with all legislation, codes of practice, industry guidelines. Company policies and procedures relating to H&S, • Work towards being an acting Cell Leader or a stand in when holiday or absence occurs Essential Requirements • 5 GCSEs including Maths and English - Grade 4 or above (A* – C), • Positive attitude and a real desire to learn, • Fantastic communication skills – both in person and virtually, • Good organisation and planning skills, • Experience gained within a practical hands-on environment i.e. Retail, Labouring, Manufacturing, Construction or related industry (desirable but not essential), • Experience following safely or awareness of basic Health & Safety (desirable but not essential), • Team Working to complete goals and tasks (desirable but not essential), • A strong understanding of Microsoft Word, Excel and PowerPoint (desirable but not essential) NOTE: If we receive a high volume of applications for a role, we reserve the right to close a vacancy earlier than scheduled. • A range of dedicated health and wellbeing services, • Employee Assistance Program, • A chance to give back to your community with an annual Volunteering Day Off, • Cycle to Work Scheme, • Employee Benefits Program (Discounts at 100s of shops, gyms, restaurants and even holidays!)

* * SALARY: From £69,300 up to £86,625pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full time, permanent 35 hours CLOSING DATE: 30/04/26 We reserve the right to close the advert earlier If we receive a high volume of applications. We're looking for a Data Protection Officer to lead, guide and oversee all aspects of data protection within our organisation. The purpose of this role is to ensure we handle personal data responsibly, lawfully and transparently, while supporting the business to operate compliantly in line with regulatory expectations. This high‑impact, compliance‑focused and specialist role will be instrumental in delivering robust data governance, strengthening organisational accountability, reducing risk exposure and enabling safe, ethical use of data across the business. The Data Protection Officer will provide expert advice, independent oversight and constructive challenge to ensure we meet our legal obligations, uphold the rights of individuals, and maintain the trust of our customers, colleagues and partners. What you’ll be doing: • You 'll lead our approach to data protection compliance, ensuring all VWFS entities operate in line with UK Data Protection Laws, including the Data Protection Act, UK GDPR, relevant FCA requirements, ICO guidance and internal VW Group policies., • Act as the primary data protection advisor on major business and departmental projects, providing expert guidance that supports safe, compliant and customer‑centric outcomes., • Serve as the dedicated point of contact on UK data protection matters for VWFS entities, VW AG, VWG UK, VWFS AG, VW Bank GmbH and their Legal and Compliance teams, as well as for the Information Commissioner’s Office when required., • You'll monitor and interpret changes in data protection regulation, ensuring VWFS remains informed, prepared and able to influence regulatory discussions where appropriate., • Prioritise data protection activities across the team, focusing resources on the areas presenting the greatest risk and ensuring a proactive, risk‑based approach to compliance., • Determine and maintain the tools, frameworks and information needed for effective monitoring of data protection compliance, including oversight of records of processing activities., • Build and maintain a comprehensive register of processing activities, working collaboratively with business functions to ensure accurate, up‑to‑date information relating to personal data use., • Develop, implement and maintain robust data protection policies and procedures, ensuring they are understood, embedded and consistently followed across VWFS. You’ll be a knowledgeable and solutions‑focused data protection professional, able to balance regulatory expectations with practical business needs. You’ll have a passion for driving high standards of data governance, a focus on enabling the business to operate safely and compliantly, and have a delivery mindset that ensures meaningful and sustained improvements in how we manage personal data. Essential experience & skills: • You'll have a demonstrable level of expertise in data protection, aligned to the sensitivity, complexity and volume of personal data processed within VWFS., • Strong planning and organisational skills, with the ability to anticipate needs, think ahead and establish efficient, well‑structured plans for yourself and others., • You have excellent communication and influencing skills, able to present clear, well‑reasoned arguments and adapt your approach to achieve understanding, agreement or behaviour change., • The ability to build effective working relationships across a wide range of stakeholders, working collaboratively as part of cross‑functional teams and large‑scale projects., • Experience providing practical, business‑focused advice on how regulation and legislation operate in real‑world scenarios., • You'll need significant knowledge of national and European data protection laws and practices, including their implications for the automotive and automotive finance sectors., • A solid understanding of data processing activities, information systems, data security considerations and the specific data protection needs of VWFS., • Experience managing a varied and demanding workload, often to tight deadlines, while maintaining accuracy and attention to detail., • Knowledge of privacy regulations, the Freedom of Information Act and their practical impact on business operations. Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance and fuel card. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team.

* * SALARY: Starting from £23,900 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full Time Permanent, 35 hours per week CLOSING DATE: 16/4/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a Fleet Customer Service Executive to support the delivery of an exceptional vehicle ordering and fulfilment experience for our Corporate and Fleet customers. This high‑paced, customer‑focused role will be instrumental in ensuring the smooth ordering and delivery of new vehicles, building strong relationships with customers and suppliers, and contributing to the continued growth of our contract hire portfolio. By providing outstanding service across every interaction—whether by phone or email—you’ll help maintain the high service standards that define VWFS|FLEET. What you’ll be doing: • Responding to customer enquiries, primarily by phone and email, ensuring every interaction is clear, professional and customer‑focused., • Accurately entering and managing customer data, following processing procedures and meeting response‑time guidelines with both speed and precision., • Processing weekly vehicle orders and maintaining up‑to‑date information in internal systems while keeping customers informed throughout., • Acting as the key liaison between customers and dealerships to coordinate vehicle delivery details., • Managing the payment of supplier vehicle invoices in line with agreed processes., • Handling email and administrative queries, using outbound calls where appropriate to achieve efficient, “one‑and‑done” resolutions., • Taking ownership for delivering excellent customer service at all times, ensuring customer needs are fully understood., • Providing proactive support through strong industry and product knowledge, helping customers make informed decisions. You’ll have a passion for delivering great customer experiences, a focus on accuracy and detail, and a mindset geared toward proactive, efficient problem-solving. Essential experience & skills • Confident and comfortable speaking with customers over the phone., • A strong sense of urgency and the motivation to respond swiftly and effectively., • PC literate, with the ability to navigate multiple systems accurately., • Excellent written and verbal communication skills., • A strong customer service focus, with a commitment to delivering high‑quality support., • An understanding of the Data Protection Act and Consumer Credit Act (desirable, but not essential)., • Ability to communicate and negotiate effectively, both verbally and in writing. Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

Why join us? We're more than just a shoe brand-we have been at the forefront of innovative shoemaking since its foundation in 1825. That's right! 200 years! If you have a great attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you! About the role : We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands-on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals. We're looking for someone with: • Previous experience in retail leadership, supervisory, or keyholder roles preferred., • Comfortable in driving KPI's and results., • Strong interpersonal and communication skills with the ability to lead and inspire a team., • Strong communication and Solid organizational and problem-solving abilities., • Flexibility to work a 7-day shift pattern, including weekends and bank holidays., • Comfortable working in a fast-paced retail environment., • Retail Trust, • Life Assurance, • Clarks Discount Card, • Store Bonus Scheme, • Holiday Pay, • Eyecare Vouchers, • Previous experience in retail leadership, supervisory, or keyholder roles preferred., • Comfortable in driving KPI's and results., • Strong interpersonal and communication skills with the ability to lead and inspire a team., • Strong communication and Solid organizational and problem-solving abilities., • Flexibility to work a 7-day shift pattern, including weekends and bank holidays., • Comfortable working in a fast-paced retail environment., • Retail Trust, • Life Assurance, • Clarks Discount Card, • Store Bonus Scheme, • Holiday Pay, • Eyecare Vouchers, • Previous experience in retail leadership, supervisory, or keyholder roles preferred., • Comfortable in driving KPI's and results., • Strong interpersonal and communication skills with the ability to lead and inspire a team., • Strong communication and Solid organizational and problem-solving abilities., • Flexibility to work a 7-day shift pattern, including weekends and bank holidays., • Comfortable working in a fast-paced retail environment., • Retail Trust, • Life Assurance, • Clarks Discount Card, • Store Bonus Scheme, • Holiday Pay, • Eyecare Vouchers, • Previous experience in retail leadership, supervisory, or keyholder roles preferred., • Comfortable in driving KPI's and results., • Strong interpersonal and communication skills with the ability to lead and inspire a team., • Strong communication and Solid organizational and problem-solving abilities., • Flexibility to work a 7-day shift pattern, including weekends and bank holidays., • Comfortable working in a fast-paced retail environment., • Retail Trust, • Life Assurance, • Clarks Discount Card, • Store Bonus Scheme, • Holiday Pay, • Eyecare Vouchers, • Previous experience in retail leadership, supervisory, or keyholder roles preferred., • Comfortable in driving KPI's and results., • Strong interpersonal and communication skills with the ability to lead and inspire a team., • Strong communication and Solid organizational and problem-solving abilities., • Flexibility to work a 7-day shift pattern, including weekends and bank holidays., • Comfortable working in a fast-paced retail environment., • Retail Trust, • Life Assurance, • Clarks Discount Card, • Store Bonus Scheme, • Holiday Pay, • Eyecare Vouchers, • Previous experience in retail leadership, supervisory, or keyholder roles preferred., • Comfortable in driving KPI's and results., • Strong interpersonal and communication skills with the ability to lead and inspire a team., • Strong communication and Solid organizational and problem-solving abilities., • Flexibility to work a 7-day shift pattern, including weekends and bank holidays., • Comfortable working in a fast-paced retail environment., • Retail Trust, • Life Assurance, • Clarks Discount Card, • Store Bonus Scheme, • Holiday Pay, • Eyecare Vouchers, • Previous experience in retail leadership, supervisory, or keyholder roles preferred., • Comfortable in driving KPI's and results., • Strong interpersonal and communication skills with the ability to lead and inspire a team., • Strong communication and Solid organizational and problem-solving abilities., • Flexibility to work a 7-day shift pattern, including weekends and bank holidays., • Comfortable working in a fast-paced retail environment., • Retail Trust, • Life Assurance, • Clarks Discount Card, • Store Bonus Scheme, • Holiday Pay, • Eyecare Vouchers, • Previous experience in retail leadership, supervisory, or keyholder roles preferred., • Comfortable in driving KPI's and results., • Strong interpersonal and communication skills with the ability to lead and inspire a team., • Strong communication and Solid organizational and problem-solving abilities., • Flexibility to work a 7-day shift pattern, including weekends and bank holidays., • Comfortable working in a fast-paced retail environment., • Retail Trust, • Life Assurance, • Clarks Discount Card, • Store Bonus Scheme, • Holiday Pay, • Eyecare Vouchers, • Clarks Workplace Pension Scheme Join us and bring your positive energy to Clarks - where every day is an adventure! JBRP1_UKTJ

Commercial Gas Engineer Middlesbrough/Teesside £47,752.38 (salary including on call standby 1:4) Permanent My client is on the lookout for an experienced Commercial Gas Engineer to join the team. You will have the opportunity to work on one of their leading supermarket contracts. The role will involve carrying out planned and reactive maintenance across several retail stores, maintaining, and repairing a range of commercial heating systems and air conditioning units. Additionally, you will undertake regular planned store visits to complete reactive work, PPMs and minor repairs as requested by the customer. Key Responsibilities – Commercial Gas Engineer • Carrying out PPM and reactive maintenance across a number of sites., • Service and repair a range of mechanical equipment, e.g. boilers, fans, pumps, AHU's, FCU's., • Carry out minor alterations and installations within the individual's technical competence in accordance with current specifications., • Order spares to the laid-down procedures., • SVQ/NVQ Level 3 within Heating/Ventilation/Mechanical / HVAC or Equivalent Qualification., • £47,752.38 (salary including on call standby 1:4), • 25 days + 8 bank holidays, • Overtime, • Travel time after ½ hour each way Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. For details of other opportunities available within your chosen field please visit our website Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors. JBRP1_UKTJ

* • £30,751 per annum + bonus, • Average uncapped bonus of £3,600 year (with potential to earn more), • 5 days a week Were the UKs largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits and an uncapped bonus scheme. Qualified Mechanic or Technician?? Join Halfords as a Vehicle Service Technician where you will carry out interim, full and major services as well as any follow up repair and replacement work. Such work includes tyres, brakes, transmission, steering and suspension, amongst others. Benefits Include: • 5.6 weeks annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan to access wellbeing services and claim back healthcare costs Skills and experience • Must have a Level 2 in Light Vehicle Maintenance and Repair or equivalent OR time served experience, • Must have a full drivers licence with no more than 9 points Were in an exciting chapter rapidly growing our business with a focus on motoring services and electric mobility. Were the UKs leading retailer of motoring and cycling products and services, and the UKs largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family. JBRP1_UKTJ

Hospitality Assistant Salary: Hourly, dependent on experience and skills + Benefits Hours: Casual / as and when required with weekend and bank holiday working. Based at YO62 Closing date: 2nd April 2026 Benefits • Up to 8% employer-matched pension, • Life assurance, • Free lunch during working hours, • Free on-site parking, • 20% discount at the Tea room and Abbey Shop, • Cycle to Work Scheme, • Christmas Closure, • Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow, • Employee Assistance programme, • Retail savings platform We are home to the UKs largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. The Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. The Role We are seeking a reliable and flexible General Hospitality Assistant to support our hospitality operations across housekeeping, the tearoom, and events. This is a varied, hands-on role ideal for individuals who enjoy working with people and being part of a supportive team. The position is casual and hours are offered on an as-and-when-required basis. Shifts will include weekends and bank holidays. Main Responsibilities but not limited to:- Housekeeping • Cleaning guest bedrooms and bathrooms to a high standard, • Cleaning public areas across the Abbey site, • Serving hot drinks and food to guests, • Preparing drinks and light refreshments, • Clearing and cleaning tables, • Assisting with the service of lunches and dinners, • Supporting guests attending events, retreats, and functions, • Helping with room setup and clear-down You will be: • Friendly, approachable, and professional, • Reliable and flexible with availability, • Comfortable working as part of a team, • Own transport is essential due to the Abbeys remote location, • Willingness to work weekends and holidays Interested? If you feel that you possess the relevant skills and experience, then please submit your cv Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. JBRP1_UKTJ

WHO ARE WE? Founded by Henry J Ryman in 1893, Ryman has been the go-to destination for stationery, office supplies, printing, technology, and more for over 130 years. We are part of the Theo Paphitis Retail Group, which also includes Robert Dyas, Boux Avenue, and London Graphic Centre. From our very first store on Great Portland Street, we have grown to over 200 locations and a thriving website and app offering quality products and exceptional service. We believe in supporting our colleagues and equipping them with the tools and knowledge they need to grow, thrive, and have fun whilst doing it. At Ryman, all of our teams from our stores to our warehouse and Retail Support Centre are passionate about retail. We put our customers first and have a common goal to keep them at the heart of everything we do. We are energetic and enthusiastic, delivering results through resilience, innovation, and adaptability. If you are a team player who's ready to make an impact, this could be the perfect role for you. WHAT WILL THIS ROLE INVOLVE? As a Store Manager you will be responsible for a strong team, you'll be tasked with driving forward both turnover and revenues from the store based on lean principles. Keeping a close focus on financial KPIs, including wages, wastage and shrinkage will form a key element of the role, together with non-financials such as customer service/feedback, internal audit and standards and compliance. WHAT WILL YOU BE RESPONSIBLE FOR? • Confidently and professionally handle customer complaints and difficulties and ensure all colleagues understand the importance of driving customer loyalty, • Drive a culture of excellent customer service ensuring all team members engage with customers enthusiastically, establish customer needs and help them to purchase by matching products to those needs through the application of a high level of product knowledge whilst highlighting relevant promotions and upselling, • Ensure the store team understand all sales and KPI targets and are supported to exceed them whilst identifying and improving performance issues where required, • Manage and minimise all controllable costs efficiently and within planned budgets, • Build strong relationships with store peers and Retail Support departments to effectively deal with matters concerning stock, layout, promotions, training, development and employee relations, • Recruit, develop and retain high calibre colleagues that reflect the Ryman and TPRG Values and Behaviours., • Ensure the effective planning of store resource in order to profitably operate the store within agreed budgets, • Passion for the Ryman Brand and our associated companies, • Passion for exceeding customer expectations, • Enthusiastic, driven and focused on achieving results, • Self-motivated with an ability to work well independently and as part of a team, • Confident approach towards maximising sales opportunities, • Ability to handle multiple tasks and challenges whilst meeting deadlines, • Ability to adapt to change, every day is different and the pace is fast, • Commercial awareness with a confident approach towards maximising sales and proactively seeking opportunities, • Ability to problem solve and propose effective solutions, • Strong communication and collaboration skills, • A dedication to learning and developing your own skills and those of your team, • Flexibility towards working hours and location, • A passionate, dynamic team where your growth, ideas, and impact matter, • A competitive pay package, • Company pension scheme with the option to enhance, • Generous holiday allowance including an extra wellbeing day that gives you time to recharge, • Training programme to help you excel in your role, • Opportunities through our apprenticeship programs to keep building on your skills, • Access to mental health first aiders, wellness sessions, and support groups, • Exclusive discounts across all of our brands and through our benefits hub, • Cycle2Work scheme, • Long service and recognition awards, • Colleague referral scheme JBRP1_UKTJ

* * SALARY: Starting from £28,708.80 pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility is expected to meet the needs of the business and the role. HOURS / CONTRACT TYPE: Full Time Fixed Term Contract until 31/12/2026, 35 hours per week CLOSING DATE: 06/04/2026 We reserve the right to close the advert earlier If we receive a high volume of applications. We’re looking for a Motor Commissions Insight Executive to provide accurate data, analysis, and insight to support VWFS UK’s responses to Financial Ombudsman Service (FOS) queries and legal matters. The purpose of this role is to ensure the business can meet regulatory and litigation obligations by delivering clear, reliable, and timely information relating to our motor commission models. This specialist, analytical role will be instrumental in delivering high‑quality insight that strengthens our compliance position and supports effective stakeholder engagement. The Insight Executive will handle inbound FOS and legal queries, manage stakeholder relationships, and drive continuous improvements to reporting processes to ensure outputs remain robust and fit for purpose. What you’ll be doing: • Investigating and resolving commission‑related complaints raised by customers., • Working with Claims Management Companies (CMCs) and external legal partners to progress cases and share required information., • Speaking directly with customers and CMCs to validate claims and answer questions., • Managing and updating the FOS tracker and preparing case information for internal teams., • Pulling together evidence and documentation for Financial Ombudsman Service (FOS) cases, including details on commission payments., • Responding to FOS queries and providing clear explanations of our calculations and processes., • Supporting the handling of FOS adjudications, working with legal teams and following through on required actions or outcomes., • Keeping accurate records of cases received and maintaining key documents, including point‑of‑sale materials., • Building strong working relationships across the business to improve data quality and consistency., • Experience in automotive finance and/or the wider banking or financial services sector., • Strong problem‑solving skills with experience in customer resolution environments., • Ability to explain technical information clearly to senior and non‑technical stakeholders., • Proven ability to manage multiple pieces of work at the same time., • Analytical mindset with a methodical approach and strong attention to detail., • Advanced Microsoft Office skills, especially Excel; experience with tools such as Business Objects, SQL or Tableau is an advantage., • Excellent interpersonal and influencing skills., • Ability to work at pace, remain calm under pressure, and meet strict deadlines. Bonus: Discretionary 10% on-target bonus (based on personal and Group company performance) Pension: Employer pension contribution of 9% (based on employee contribution of 3%). VWFS will pay 6% if employee chooses a 2% employee contribution. Car schemes*: Choice of Employee Car Ownership (ECO) scheme for petrol/diesel and hybrid vehicles plus car insurance. OR Company Car scheme for Battery Electric Vehicles (BEVs) plus car insurance cover for you and a partner/eligible family member. Other benefits: From day 1 we provide income protection, life assurance (4x salary), retail discount vouchers , access to Care Concierge (a service to support carers of adults), along with other salary sacrifice options including a will writing service and cycle to work (subject to scheme restrictions). Following successful completion of probation, you will have access to private medical insurance for you (with the option to buy additional family cover), access to our loan car scheme for up to 2 cars for your partner or eligible family members (subject to scheme restrictions) and during our annual benefit window you can purchase critical illness cover and dental cover , so you can select the benefits that matter to you. We invest in our people and are passionate about driving development. You’ll have access to LinkedIn Learning via our Degreed platform as well as a host of professional development programmes and opportunities to build your technical and soft skills so you can further develop your career. We also offer mentoring schemes and reciprocal partnerships recognising that we can all learn from each other in the flow of work. * * * Why join VWFS UK? You’ll have the opportunity to make a difference by helping us to achieve our mission. Our mission is straight forward; we want to be 'The Key to Mobility'. That means we make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! VWFS is proud to be an inclusive employer and encourages applications from a diverse range of candidates. Diversity, Equity & Inclusion isn’t just a statement for us, we encourage and aspire for all our colleagues to be their 100% self. If you need any reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Resourcing Team. This role does not meet the UKVI’s criteria for the skilled worker sponsorship route, therefore we are unable to accept candidates requiring sponsorship for this role.

We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 35 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: 5 out of 7 days Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Cafe Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0903/76896001/52794950/BU #One Retail Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

More About The Role We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Trading Manager to help our business to continue to grow and succeed. Making sure our stores are fully stocked is key to a fantastic customer experience, which is why this roe is so vital to our success. It’s the job of our Trading Manager to provide the best availability and standards possible for our customers across all departments, ensuring that they remain legal and safe. Reporting into the Store Manager, you will also: * Lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store * Plan and organise current promotions or in-store events * Listen and respond to our customers feedback and react accordingly * Ensure market leading availability across the store * Work with the other Managers in store to lead a supportive and performance driven department * Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations * Deliver training to ensure team have the capability and confidence to deliver their role * Motivate and lead colleagues to work with confidence across various departments * Identify and develop talent within the department * Build effective relationships with other operating departments * Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) * Take a leadership role within the store * Ensure resource is planned thoroughly How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? * Experience of managing a team in a fast paced environment * You will need to be a great communicator who can share knowledge, experience and best practices * You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible * You must be adaptable to change, whilst being able to challenge effectively * As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more. The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well

A grocery retail chain in the Cherwell District is looking for a Customer Service Assistant to enhance customer experience. The role involves serving customers, maintaining store cleanliness, and encouraging feedback for service improvement. With a focus on community involvement, this position also

Do you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. Passion for delivering great

A leading retail company in Greater London is seeking a Security Officer to safeguard its stores and ensure customer satisfaction. Responsibilities include protecting company assets, providing customer service, and using technology for incident reporting. Join a supportive team committed to safety a

We are looking for a Retail Customer Service Associate to join our team to train AI models.

A luxury retailer in the United Kingdom is seeking a customer service representative to handle customer enquiries and resolve issues effectively. The ideal candidate should have previous experience in customer service and demonstrate strong attention to detail.

A prominent charity organization in the UK is seeking a motivated Retail Store Assistant to provide exceptional customer service and support fundraising initiatives. Ideal candidates will possess excellent communication skills and experience in busy customer service.

The role involves ensuring the safety of staff and customers, deterring shoplifters, and providing customer service in a fast-paced retail environment. A security service provider is looking for a Retail Security Officer in Kensington, London. Suitable applicants should have prior retail experience

A leading supermarket chain in Greater London is seeking a Customer Assistant to provide excellent service and support. The ideal candidate should have experience in a fast-paced environment, strong customer service skills, and a positive attitude. The role involves helping customers, working delive

This part-time position requires collecting stock, serving customers, and maintaining the store's presentation.

Show genuine passion for delivering exceptional customer service. Preparing delicious, high‑quality food that delights our clients and customers. Crafting eye‑catching food and counter displays that draw customers in.

A leading UK retailer is looking for a Customer Service Assistant to join their team in Oadby and Wigston. The role involves delivering exceptional service, ensuring store operations run smoothly, and maintaining store appearance. Candidates should possess strong communication skills and a passion f

A well-known retail company in Greater London is seeking a customer-oriented individual with a can-do attitude for various shifts from Wednesday to Sunday. The role involves ensuring excellent customer service, maintaining stock levels, and accurately picking items for delivery.

A leading automotive parts distributor in Greater London is seeking a Retail Assistant to provide excellent customer service and support sales targets through effective order handling and customer relations. The ideal candidate will have experience in a customer-facing role, strong sales skills, and

Proven experience meeting all customer service expectations and standards when interacting with customers, vendors, and fellow Team Members. Provide exceptional customer service and address the needs of customers in a timely and effective manner. Prior Retail, Restaurant Or Hospitality Experience Is

You will provide excellent customer service and engage with customers to understand their needs. Ideal candidates have previous retail experience or customer-focused sales background. A leading retailer of motoring and cycling products in Greater Lincolnshire seeks a part-time retail colleague.

A leading retail company in the United Kingdom is looking for a Shift Leader to manage store operations and enhance customer service. The position requires excellent communication skills and a commitment to serving customers.

Candidates should possess excellent customer service skills and a passion for sports and gaming. This role involves enhancing customer experiences, managing customer bets, and ensuring compliance with policies.

This role will involve handling customer enquiries, ensuring a high standard of service, and supporting the overall customer journey across multiple channels. Previous customer service experience, ideally within retail, fashion, or e-commerce. We work with a fashion business who are seeking a Tempor

A bustling juice bar in Greater London is seeking a Retail & Customer Service Assistant. This full-time role requires a reliable candidate with strong communication skills and a commitment to customer service. Responsibilities include organizing stock, serving customers, and maintaining cleanliness.

A major High Street brand in the UK is seeking a dedicated Retail Supervisor. This full-time role offers the opportunity to maintain quality operations and lead a team while ensuring customer satisfaction.

A leading retail group is seeking a Casual Retail Assistant for their Arndale store. You will deliver friendly customer service, assist with sales, and support daily store operations while maintaining a fun and organized environment. The ideal candidate is energetic, reliable, and a team player who

A retail convenience business is seeking a Customer Service Assistant in York. The role involves providing exceptional customer service, stocking shelves, and maintaining store safety. As a subsidiary of a major company, this position offers a dynamic workplace with a commitment to community service

Ideal candidates should have experience in customer service and a knack for understanding customer needs. A leading motoring and cycling retailer is seeking customer-oriented individuals to join their team. The role involves demonstrating products and providing fitting services.