Retail customer service jobs in EdinburghCrear alertas

• £31,827 - £35,000 per annum, • Average uncapped bonus of £5,800 per annum (with potential to earn more), • 5 days a week As a Vehicle Technician / MOT Tester, you’ll carry out MOT tests to DVSA standards and complete a wide range of vehicle maintenance and repair work. From advanced diagnostics & repairs to routine services, you’ll ensure every job is done to the highest standard. Drive your career forward at Halfords, the UK’s largest Automotive service, maintenance and repair business, offering excellent training & development opportunities, a wide range of benefits and an uncapped bonus scheme. Benefits Include: • 5.6 weeks’ annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cash Plan – to access wellbeing services and claim back healthcare costs Skills and experience • Level 3 qualified in Light Vehicle Maintenance & Repair (or equivalent qualification or experience), • Valid MOT Testing Licence National Tyres and Autocare is part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Company Description Based in the New Town area of Edinburgh. Role Description This is a part-time, on-site role for an Experienced Sales Professional located in Edinburgh. The individual will engage directly with customers to provide exceptional service, identify sales opportunities, and drive revenue growth. Responsibilities include managing client relationships, understanding customer needs, recommending suitable products, and ensuring seamless transactions. Additional duties may involve maintaining the gallery, achieving sales targets, and contributing to overall business development initiatives. Qualifications • Proficiency in customer service, relationship building, and client engagement., • Strong sales skills, including persuasive communication, negotiation, and closing deals., • Ability to analyse customer needs and recommend tailored solutions., • Organisational and time management skills for achieving sales goals efficiently., • Experience in retail, art sales, or a related field is beneficial., • Knowledge or interest in fine arts or collectibles is a plus., • Self-motivated and able to work collaboratively in a team-oriented environment., • Bachelor's degree in Business, Marketing, Arts, or a related field is advantageous but not necessary.

Company Description Mackenzie Leather Edinburgh, established in 1990, is located in St. Mary’s Street at the heart of the old town. Our business is dedicated to creating high-quality leather products mostly by hand, using the finest Italian, Spanish, and British leather. Over the years, we have developed a variety of products while staying current with fashion trends. Our close-knit team upholds the tradition with passion and respect, continually inspired by the art of crafting exceptional leather goods. We’re looking for an enthusiastic, organised, and luxury-trained professional to join our team as a Part-Time Sales & Shop Manager. Role Description This is a part-time, on-site role for a Front of House & Administration position in Edinburgh, with potential to become full-time in the near future, depending on performance and other factors. The role includes day-to-day tasks such as greeting and assisting customers, managing customer inquiries, handling transactions, and maintaining store presentation. Administrative tasks include managing inventory, data entry, scheduling, and supporting various operational needs. The candidate will also assist in promoting and upholding the high standards of Mackenzie Leather Edinburgh. What you’ll do: • Luxury customer service skills: Deliver an exceptional in-store experience. Greeting and assisting customers, handling inquiries, and managing transactions., • Administrative skills: Managing inventory, data entry, scheduling, and supporting operational needs., • Communication skills: Excellent written and verbal communication skills are essential for effective customer interactions., • Organizational skills: Manage daily shop operations and accounts. Proven ability to manage multiple tasks, prioritize, and maintain a well-presented store environment., • Use digital tools: Familiarity with basic computer applications and software relevant to retail operations. Advanced knowledge on Word, Excel, Adobe Suite. For Till, DHL and we'll be trained for other computer software we use., • Contribute to creative marketing: social media, newsletters, blogs., • Experience in luxury retail or the leather industry is a plus., • Ability to work independently and as part of a team., • Carefully package products and prepare orders for worldwide shipping. Personal qualities in favour to the job position: • Engaging & Personable. Social & Approachable., • Professional & Polished., • Confident Communicator., • Empathetic Listener., • Organised & Detailed-Oriented., • Proactive & Self-Motivated., • Creative & Adaptable., • Calm under Pressure., • Passionate About Craftsmanship: genuinely values quality and heritage, and can share that story with pride. 📩 Apply now: Send your CV and cover letter to Join us and help shape the Mackenzie Leather experience.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

This role is deserving of someone with passion, and experience of delivering an exceptional sales performance and customer service in a retail environment. Anchored by our heritage, we continue to invest in our future and our team and are now looking for a Sales Consultant to join us. Hamilton &

A global luxury retailer, specialising in beauty and luxury accessories is looking for a deputy manager to run one of its multi-million turnover, flagship stores. The ideal candidate will come from a retail environment which has a strong focus on delivering the highest customer service experience po

A global luxury retailer, specialising in beauty and luxury accessories is looking for a deputy manager to run one of its multi-million turnover, flagship stores. Core to its success, the company puts people at the heart of everything it does. Whether it is being obsessed with providing the highest levels of customer service, or ensuring that its employees are well trained, highly motivated and developed internally, this business has one of the best reputations in the industry as an employer of choice. The role of a deputy manager will see you managing a large team to drive sales through delivering the highest standards of service. This business strives to deliver an elevated level of service that you won’t find on the high street. Alongside driving service, you’ll be responsible for the commercial performance of a luxury product category. You will also assume responsibility for the training, performance, and development of your team. This role is unlike no other and requires an outgoing, highly motivated, and excellent people manager to be successful in the role. The ideal candidate will come from a retail environment which has a strong focus on delivering the highest customer service experience possible. You’ll be an experienced leader who has a passion for team development. This retailer places a huge emphasis on its people and are true to its company values. The company looks to make each of its stores a great place to work, demonstrated by the fun and unique culture the company has. The average length of service in the management team is one of the highest in the retail industry. In return they are looking to pay a salary of up to £33,000 with a performance related annual bonus of up to £4,000 per year. In this role you will only work two full weekends per month. You work three days in the business, then three days off. This means three days off per week which is an extra 52 days per year!

We are looking for an Assistant Manager to join our Birmingham Store. As Assistant Manager you will be working as an integral part of the companys retail management function. Working with the Store Manager you will be responsible for the day to day running of the shop floor, together with direct line management responsibility for all Retail Sales Assistants, Key Holder and Stock Assistant. You will also assist the Store Manager with the monitoring of store sales, contributing to ideas and strategies to strive exceed sales targets set. Key Accountabilities & Responsibilities(include but are not limited to): - Developing an effective Cass Art sales and customer service culture, leading the team to ensure sales targets are reached and maximum customer satisfaction - Team management including recruitment, rotas, grievance issues and discipline - Overseeing and coordinating the daily cash reconciliation and banking procedures for the store - Maintaining merchandising and housekeeping standards - Maintaining effective communication with Head Office as necessary - Assist in the inductions and training of all store staff Desired Knowledge Skills & Experience - Retail management experience - Excellent customer service skills - Commercial awareness - Sound working knowledge of Microsoft Office Suite - Numerate and analytical - Excellent verbal and written communication skills - Self-driven, sales orientated - Reliable, flexible and tolerant - Highly organised and motivated TPBN1_UKTJ

Title: Assistant Manager (Lasswade)Location: Lasswade, Midlothian, Scotland, EH18 1AZ, UKCompany: Zachary DanielsAssistant Manager | Large Format / Big Box Retailer | £36,000 - £40,000Zachary Daniels Retail Recruitment has an exciting opportunity for an experienced Assistant Manager to join an established large format / big box retail business. This is a key role within the store leadership team, supporting the Store Manager to ensure the business trades in a safe, legal and commercially successful manner.As an Assistant Manager, you will play a hands-on role in the day-to-day operations of a large format store. You will support all areas of compliance and trading standards, including stock management, waste and shrink control, labour management, rota planning and health & safety, while leading from the front to deliver excellent store standards and customer service.Key responsibilities as an Assistant Manager:Support the Store Manager in delivering high operational, commercial and compliance standardsLead, motivate and inspire the team to achieve store objectivesTake shared responsibility for all operational aspects of the storeSupport audits and training to ensure safe and legal complianceAssist with rota planning, hours control and labour efficiencyDrive cost control, shrink reduction and waste managementAct as a visible leader on the shop floor, setting standards and leading by exampleAs this is a management role, we are seeking a proven retail leader with experience in fast-paced large format or big box retail environments. You will be confident supporting and developing a team, managing operational demands and making a positive impact on store performance.The successful Assistant Manager will be passionate about retail, focused on high store standards and motivated to deliver outstanding customer service. Experience within a large footprint store or big box retailer is highly advantageous, enabling you to hit the ground running and add value quickly.We are keen to recruit an ambitious retail manager who is looking to progress their career with a business that is developing at pace. This role offers a competitive salary, excellent working hours and a people-focused culture. If you have a strong operational background or experience supporting compliance within large format retail, apply now for an immediate and confidential conversation.Zachary Daniels is a Niche, National & International Recruitment Consultancy.Specialising in Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | Senior Appointments & Exec | Sales | Supply Chain & LogisticsBH35031TPBN1_UKTJ

Food Hall Manager | Garden Centre | Isle of Wight Salary: DOE Are you passionate about great food and excited by the idea of leading and developing thriving retail environments? If you're a strong leader with a customer-first approach, we'd love to hear from you! About the Business Join a highly respected, forward-thinking garden centre group known for quality, community, and exceptional service. The...

We offer: £25,500 with no company car or £23,500 with company car On target earnings of £35,000-£40,000 with uncapped earning potential A flexible five-day working week 33 days' annual leave All the training you need to thrive in your role Private healthcare Life Assurance Generous retail discounts Maternity & Paternity packages Are you a people person with a real passion for sales? We're looking for an ambitious and confident Sales Consultant to join the team at our Motorstore branch in Edinburgh Seafield. What's the job? You'll be known as a Product Consultant at Arnold Clark but your role will be heavily sales focused. Be sure though, this isn't any kind of sales job. Forget suits, ties and devoting your entire life to the showroom floor. Instead, say hello to a car sales role that gives you permission to be yourself, showcase your amazing customer service skills and enjoy every working day to the full. As an Arnold Clark Product Consultant, you'll be with our customers every step of the way - from the moment they walk through the door right through to offering them a great aftersales experience. This role is all about helping our customers find the right car based on what they need and building up strong, positive relationships with them through every step of the process. From our comfortable uniforms and range of staff benefits to our five-day working week commission structure, we're giving you all the tools to succeed - and still enjoy your life outside work. You also don't need to be a car fanatic to be a Product Consultant (although we like those, too!) All we ask is that you love helping people, have buckets of energy and enthusiasm and can rise to any challenges along the way. Sound like you? On an average day, you'll be... Helping our customers find the right car, based on what they need Delivering outstanding, 5-star service for every customer - that means going the extra mile for everyone who walks through the door Building and maintaining lasting and sincere relationships with customers through every step of the sales process Selling the right sales package for the customer, from finance to servicing, with integrity and professionalism at the top of your list Co-ordinating the order and delivery of vehicles and keep everything running smoothly Meeting those monthly sales expectations and customer experience standards like a boss Working as part of a dynamic team to make sure deadlines are met and we always make good on our promises Staying in touch with our customers to offer them a great aftersales experience The skills and qualities you need... Fantastic communication, organisation and people skills - we want people who love what they do! Bags of energy and enthusiasm An understanding that being organised and remembering the little details helps us to deliver our promises and exceed expectations The desire to have a career that's lasting and fulfilling A full driving licence held for a minimum of 1 year Our Culture Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals. To find out more about Life at Arnold Clark , visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. TPBN1_UKTJ

A luxury retail company in Edinburgh seeks a Brand Consultant to enhance sales and customer experiences for Stone Island. This full-time role includes managing brand representation, providing excellent service, and maintaining merchandise standards. Candidates must have retail experience, strong com

As a Shop Manager you will join a fantastic and experienced team of staff and volunteers and lead your own small team of retail assistants and volunteers to develop the impact and income the shop. The Shop Manager will provide excellent customer service in a professional charity retail environment.

A leading retail company in Edinburgh is looking for a Boutique Manager to oversee daily operations and ensure exceptional customer service. The role involves managing a team, organizing marketing events, and using commercial reporting tools like Tableau.

A leading sportswear brand is looking for a dedicated Retail Store Manager in Edinburgh to inspire and lead a high-performing team. Candidates should have proven leadership skills, retail experience, and a passion for customer service.

A luxury jewellery retailer based in Edinburgh is seeking a Sales Consultant to provide exceptional customer service and achieve sales targets.The ideal candidate will have a passion for sales and experience in a retail environment.Responsibilities include developing product knowledge, maintaining s

A leading UK retail group is seeking a Style Advisor in Edinburgh to deliver exceptional customer service and promote high-quality products.You will engage with customers, provide style advice, and help drive store performance.The ideal candidate is flexible, reliable, and passionate about fashion,

A leading retail brand in Edinburgh is looking for a Store Leader to develop a strong store culture that inspires staff and customers. This position emphasizes leadership in customer service, team management, and store operations, requiring experience in retail environments.

A well-known retail company is seeking a part-time Brand Representative in Edinburgh, UK.Interested candidates should demonstrate excellent customer service skills and a keen attention to detail.Responsibilities include enhancing customer experience, maintaining store presentation, and effective com

Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast‑paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, we have the perfect opportunity for yo

A leading fashion retailer in Edinburgh is seeking an Assistant Store Manager to drive sales and provide outstanding customer service. The ideal candidate will have retail management experience, a passion for self-expression, and the ability to engage with customers effectively.

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!.From maintaining high presentation standards to creating a welcom

C~urb PSL deliver this service to over 1,500 landlords with approximately 1,850 properties. A flexible, can-do attitude and attention to detail and customer care is essential to the role of Administrator for Repairs & Compliance, as you will be liaising with tenants, contractors, colleagues, and lan

Good communication skills with a focus on great Customer Service. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Part of Compass Group UK&I, ESS is the Defence, Government,

Financial Planning Administrator / Edinburgh / Permanent / £30,000 - £40,000 basic salary + excellent benefits package (including pension and bonus) + study support / Hybrid working.An opportunity has arisen for an administrator to join our highly regarded wealth management client based in Edinbur

Monday - Friday, 8:30am - 5:00pm.Are you an organised, proactive individual looking to jump into a fast-paced admin role? We're on the lookout for a Temporary Administrator to join our client's friendly team and make an impact from day one!.Providing essential administrative support to keep the offi

Liaise with suppliers and customers regarding orders. Excellent communication skills for dealing with customers and suppliers.

Ensure that all work is completed within the clients Service Level Agreements.

Excellent customer service and communication skills. This is a fantastic opportunity for someone who is highly organised, customer focused, and eager to contribute to the success of a busy property management operation.

Wilt u deel uitmaken van Europa's toonaangevende premium gezondheids - en welzijnsgroep ?.Onze teamleden zijn de ambassadeurs van ons bedrijf en het hart van wat we doen.Wij zijn op zoek naar een gepassioneerde Sales Consultant om ons team te versterken !.Als Sales Consultant ben je 70% van je rol b

Process customer returns and refunds with a high level of accuracy. This service is offered right through to the day you start your new role and beyond.

We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team. Customer Service Assistant (Games Host). Great customer service, communication skills and a positive, outgoing personality.

Group-ex Supervisor - Eindhoven.Wil jij je aansluiten bij Europa's toonaangevende premium gezondheids - en wellnessgroep ?.Onze teamleden zijn de ambassadeurs van ons bedrijf en het hart van wat we doen.Bij David Lloyd Clubs bieden we een gevarieerd lesrooster , van yoga tot HIIT, naast onze exclusi

Creche Supervisor - Luxury Beach Club in Greece - Summer 2026.Seasonal Contract | May - October 2026 | Zakynthos, Greece.The Peligoni Club is a family-run members club on the beautiful island of Zakynthos, Greece.Our crèches provide a safe, happy, and nurturing environment for our youngest guests -

Committed to providing first class service to all clients.

We are looking for a professional and proactive Administrator on behalf of our client.This key role involves managing the front desk and providing comprehensive administrative support to the Office Manager, Practice Manager & Directors.Monday to Friday (flexibility such as 9 day fortnight or hybrid

You will put your customers first, respect and understand their concerns and needs when delivering services to them and inspire confidence and respect in your customers for you and the service you work for. An exciting opportunity has arisen for a Housing Supervisor position in The City of Edinburgh

CANDIDATE MUST HAVE ACCESS TO OWN VEHICLE.Edinburgh (Hybrid - 3 days office / 2 days home).Monday - Thursday 9am - 5pm, Friday 9am - 4:30pm.Are you an organised, proactive individual with a passion for supporting apprenticeships and regional operations? We're recruiting on behalf of our client for a

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 38-week sessional post i.Monday - Thursday, 12:00-13:30.Sanderson's Wynd Primary School is a vibrant and inclusive school community situated in the town

There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation. Carry out cleaning duties in Aberdeenshire Council Education and Children’s Services premises.

We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job descript

Assist with the delivery of a clean and safe user environment within various premises across East Ayrshire in order to assist with the promotion, delivery and integration of the Council’s key objectives; specifically in relation to the Community Plan, Shared Commitments, Single Outcome Agreement a

Creche Supervisor - Luxury Beach Club in Greece - Summer 2026.Seasonal Contract | May - October 2026 | Zakynthos, Greece.The Peligoni Club is a family-run members club on the beautiful island of Zakynthos, Greece.Our crèches provide a safe, happy, and nurturing environment for our youngest guests -

Support and motivate the team to ensure the highest levels of service. Independent mental health support service.

Maintain high standards of service, instruction, and guest care at all times.

Delivering an exceptional customer service to all customers. We’re looking for people who want to build a career, not just find a job - individuals who have a strong commitment to delivering an outstanding in-store experience for every customer, and who are driven to achieve high standards and con

Experience working in busy service environments. Every event requires thoughtful setup, strong teamwork and smooth, confident service. You’ll help coordinate set-ups, oversee service, keep communication flowing between departments and ensure each event delivers the polished, relaxed experience the

To maintain excellent customer service and ensure the highest health and safety standards are followed. Independent mental health support service.