Retail customer service jobs in WiganCreate job alerts

Company Description We are recruiting for a long-established UK utilities company, You will be supporting households in reviewing and improving their essential home services, including energy, broadband and mobile. The job focus is on helping customers reduce costs, simplify their household bills, and receive consistent, reliable support through a single provider. We operate within a regulated UK environment, with clear processes, structured systems and ongoing support for individuals joining the team. Role Description This is a flexible, remote customer-facing role supporting households across the UK. The position involves speaking with residential customers, understanding their current home service arrangements, and helping them explore options to simplify and potentially reduce their monthly costs. Typical responsibilities include: • Engaging with households in a professional and consultative manner, • Reviewing existing energy, broadband and mobile arrangements, • Identifying opportunities to improve value and reduce costs, • Supporting customers through a straightforward switching process Working Pattern • Remote-based role (UK only), • Flexible hours (full-time or part-time), • Suitable for individuals balancing other commitments Earnings This is a performance-based role, where earnings are directly linked to customer activity. • Commission-based income structure, • No fixed cap on earnings, • Income grows with consistency, experience and customer volume Training & Support • Structured onboarding process, • Ongoing guidance, training and support, • Clear systems and processes to follow, • No prior experience required Requirements • Strong communication and interpersonal skills, • Comfortable speaking with a range of individuals, • Organised and self-motivated, • Able to work independently within a structured framework Suitable For • Individuals seeking flexible, home-based work

Service Delivery Advisor – Wigan Part-time – 30 hours per week, 5x 6 hour shifts, Monday to Saturday. The Service Delivery Advisor is responsible for delivering high-quality support across both client and customer interactions. Operating within a blended service model, this manages inbound and outbound communications across multiple channels, ensuring enquiries are resolved efficiently, consistently and with clear end-to-end ownership. The role supports service excellence through proactive communication, effective case management, and the efficient handling of operational and administrative tasks aligned with business priorities. This role profile is an overview of the remit of your job role, responsibilities, and accountabilities. It may be changed from time to time to incorporate changing circumstances, and you may be required to be flexible and perform other duties as required which may be at the same level as your home role or below. If you're ready to make a difference in a fast-paced, collaborative environment, this could be the perfect next step in your career. For a confidential chat, reach out to — or apply today! What will the role involve? Service Delivery and Contact Handling • Manage inbound contact via phone, live chat, social channels, CRM cases and email, • Make outbound contact where required to resolve enquiries, provide updates, or prevent escalation, • Take end-to-end ownership of enquiries through to resolution, • Ensure accurate and timely updates within CRM systems, • Log, manage and update cases within CRM system, • Investigate order progress, exceptions, or service-related queries, • Liaise with internal teams where required to achieve resolution, • Complete ad hoc administrative tasks aligned with service delivery, • Support process updates, data accuracy, and documentation requirements, • Contribute to maintaining accurate records and system integrity, • Adhere to defined service standards, SLA’s and quality expectations, • Identify repeat issues or process gaps and escalate improvement opportunities, • Participate in training, cross-skilling, and knowledge sharing initiatives, • Experience in a service-focused or contact centre environment, • Ability to manage multi-channel communications confidently, including both inbound and outbound, • Strong written communication skills with the ability to produce clear, concise and professional responses, • Professional and confident telephone manner, • Ability to handle sensitive or escalated conversations calmly and respectfully, • Good problem-solving skills with a structured approach to investigation, • Good organisational and time management skills, • Comfortable adapting to new systems, processes and technology, • Ability to manage multiple priorities in a fast-paced environment, • Delivers a consistently polite, professional, and empathetic service experience, • Communicates clearly and respectfully across all channels, • Demonstrates patience and active listening, particularly in complex or sensitive interactions, • Maintains composure under pressure and during high-demand periods, • Adapts positively to change and supports new ways of working, • Works collaboratively and shares knowledge openly, • Maintains high standards of accuracy and attention to detail, • Acts with integrity and accountability at all times, • Represents the organisation professionally in all client and customer interactions Some of the benefits of working with us include: • Annual Leave – 34 days entitlement (including statutory bank holidays) which increases with service, • Competitive Pension Plan options – Plus company contributions, • Life Insurance – Company funded 2x basic salary life cover from day one, • Medicash – An easy-to-use health insurance package that provides cashback towards your everyday healthcare bills, • Employee Assistance Programme – Free 24/7 confidential wellbeing support, • Progression and Development Opportunities – Department specific technical training and Internal Management Development Academies, • Discounted Gym Membership – Up to 25% discount across 3700 nationally located gyms, health clubs, leisure Centres, bootcamps and fitness studios, • Cycle to work scheme – In partnership with Evans cycles the ArrowXL C2W scheme offers great benefits and discounts, • Long service awards – We go out of our way to recognise and reward our colleague commitment with our long service awards programme, • Employee of the month – Winners receive £25 voucher, certificate and Hall of fame recognition, • CEO Award of the month – Winners receive £100 voucher, certificate and Hall of fame recognition, • Departmental Incentives – Year-round departmental competitions, seasonal incentives and fantastic gifts, • Retail Discounts – Huge discount savings in supermarkets (Asda, Tesco, Morrison’s and Sainsburys), Fashion discounts with (Adidas, Asos, H&M, Boohoo, JD and Matalan) and Technology discounts with (Apple, Argos, Currys/PC World and John Lewis), plus many more savings

Role: HR Business Partner Location: Horwich, BL6 6JW Contract: Full-Time Hours / Permanent Salary: Competitive Company: EG Group About the Role: EG Group are looking for a HR Business Partner to deliver a comprehensive, business-focused HR service across the organisation. In this role, you will partner with key business areas to support the delivery of the people strategy, providing expert advice, guidance, and solutions that align with business objectives. You will play a key role in supporting managers and leaders across a wide range of people matters, helping to drive performance, manage change, and ensure consistent application of HR policies and best practice. This is a varied role that combines strategic input with hands-on delivery, suited to an experienced HR professional who is confident influencing stakeholders and driving continuous improvement. Why Join EG Group? • Discretionary performance-based bonus scheme, • Grow your career – gain accredited qualifications, apprenticeships, and progression opportunities within a global organisation, • Flexible working hours, • Hybrid working – up to 2 days per week (dependent on role and business needs), • Salary Sacrifice Schemes – Cycle to Work and Car Scheme available, • Enhanced Maternity & Paternity leave, • Generous annual leave entitlement, • Annual leave buy back scheme – purchase up to 5 additional days, • Discounted gym membership – stay healthy and save on fitness costs, • One paid volunteering day per year, • Wellbeing facilities – space to relax and recharge, • Free secure on-site parking, • Dress Down Fridays, • Free VDU eye test What you’ll be doing: • Partnering with business leaders and managers to provide expert HR advice and support across a wide range of people matters., • Supporting the delivery of the people strategy, aligning HR activity with business objectives and workforce plans., • Coaching and advising managers on employee relations matters including performance, absence, disciplinary, and grievance processes., • Leading or supporting organisational change initiatives, including consultations and restructuring activity., • Analysing HR data and producing reports to identify trends, risks, and opportunities to improve performance., • Supporting the development and implementation of HR policies, processes, and best practice in line with employment legislation., • Contributing to HR projects and initiatives, working collaboratively across the wider HR function and business. This list is not exhaustive and may be added to or amended from time to time. What we’re looking for: • Proven experience in a HR Business Partner or senior generalist HR role within a fast-paced environment., • Strong knowledge of UK employment law and HR best practice., • Experience managing complex employee relations cases and supporting organisational change., • Excellent stakeholder management skills, with the ability to influence and challenge at all levels., • Strong analytical skills with experience using HR data to inform decision-making., • Confident communication skills, with the ability to provide clear and practical advice., • CIPD qualified (or equivalent) and degree qualified or equivalent experience., • A proactive, resilient, and solutions-focused approach. Who is EG Group? EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 7 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth. Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group.

Role: HR Advisor Location: Horwich BL6 6JW Contract: Full Time / Fixed Term - 12 months Salary: £35,000 Company: EG Group About the Role: We are looking for an experienced HR Advisor to join our HR team at EG Group. Reporting into the HR Business Partner, you will support the delivery of efficient, knowledgeable, and reliable HR services to our Head Office and Food to Go business. In this role you will be required to support the HR Department through the delivery of an efficient HR service to the business. You will provide comprehensive advice and support to managers in line with employment law and best practice. Working closely with other members of the team you will strive to ensure a high quality of service is delivered to the business and will also be responsible for the compliance of all personnel documentation, processes and procedures within regulatory framework. We are looking to attract an adaptable, resilient, and reliant individual who is passionate about HR & people. This is the perfect opportunity for a HR Advisor who is seeking a dynamic and demanding role where you can enhance your skillset and excel in your career in Human Resources. Why Join EG Group? • Discretionary performance-based bonus scheme, • Grow your career – gain accredited qualifications, apprenticeships, and progression opportunities within a global organisation, • Flexible working hours, • Hybrid working – up to 2 days per week (dependent on role and business needs), • Salary Sacrifice Schemes – Cycle to Work and Car Scheme available, • Enhanced Maternity & Paternity leave, • Generous annual leave entitlement, • Annual leave buy back scheme – purchase up to 5 additional days, • Discounted gym membership – stay healthy and save on fitness costs, • One paid volunteering day per year, • Wellbeing facilities – space to relax and recharge, • Free secure on-site parking, • Dress Down Fridays, • Free VDU eye test What you’ll be doing: • Build strong relationships with key internal and external stakeholders across the organisation., • Support store managers by providing advice and guidance on employee relations matters, including absence management, performance management, disciplinary processes, grievances, and redundancy situations., • Coach managers on a wide range of people-related matters., • Drive wellbeing and welfare initiatives across the business., • Ensure compliance with employment law, company policies, best practice, and Home Office Right to Work requirements., • Support the investigation of disciplinary matters, ensuring appropriate processes are followed., • Support long-term business objectives through effective and strategic HR support., • Undertake HR projects in line with the HR Strategy, including ad-hoc HR projects and administrative duties as required., • Work to improve the efficiency and effectiveness of the HR function., • Support the review and updating of HR policies and procedures in collaboration with the HRBP. This list is not exhaustive and may be added to or amended from time to time. What we’re looking for: • CIPD Level 5 qualification or equivalent – essential., • Proven experience in a similar HR Advisor or HR generalist role., • Strong understanding of UK employment law and HR best practice., • Experience managing and supporting employee relations cases., • Excellent communication and interpersonal skills, with the ability to build strong working relationships., • Highly organised with strong attention to detail and the ability to manage multiple priorities., • Confident using HR information systems (SAP) and Microsoft Office applications., • Ability to work both independently and as part of a team Who is EG Group? EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 7 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth. Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group.

Job Description: Gas Engineer – Service & Repair Engineer | Wigan What We Offer • £34,320.00 base salary - expected earnings up to £45K, • Full-Time, Permanent Contract, • Annual Pay Review & Profit Share Scheme, • Fully Costed Van & Fuel Card (EV options with free home install), • Renewables Upskill Potential, • Local ByBox Allocation – less travel, more earning potential Exceptional Benefits • Employee Energy Allowance & Discount on HIVE Products, • Company-Funded Healthcare + 24/7 Online GP Service, • Company-matched Pension scheme, • 25 Days Holiday + Bank Holidays, • Full Sick Pay after successful probation, • Life Assurance, Income Protection & Accident Insurance, • Exclusive Retail Discounts & Financial Education Support Your role You will be carrying out repairs and maintenance in domestic Social Housing properties, aiming for first-time fixes with the support of our 24/7 network What we need from you • Hold a valid UK driving license with no more than 6 points, • Hold the Right to Work in the UK, • Hold 2 year’s minimum qualified experience, • Be ACS qualified, including CCN1, CENWAT, HTR1, & CKR1, • Exhibit knowledge of all procedures and safety measures to PH Jones and British Gas standards whilst offering excellent customer service PH Jones was formed in 1963 and has continued to grow through the provision of excellent customer service, high quality delivery and an unrivalled focus on customer care. PH Jones was acquired by British Gas in 2011 and is a key member of the Centrica Plc, a FTSE 100 company. At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed

Retail Optical Assistant – Vision Express.Where customer service meets premium eyewear and medtech innovation.Are you looking for a retail role in eyecare where you can grow, learn, and make a difference?Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands l

Job Title: Store Manager DesignateBase Location: Unit 8B 25A Loire Drive, Robin Park, Wigan WN5 0UH Designate Role willing to travel to a variety of stores within a 1-hour radius of your base location until appointed into a store Hours per Week:39 hoursShift pattern: Full-time - flexible shift patterns across mornings; afternoons; evenings and weekends, will be discussed further at interview.Salary: Up to £40,000 per annum Why Superdrug? • Are you someone who enjoys inspiring others in your team?, • Do you enjoy seeing them deliver great customer service? If you like the sound of this, can see yourself managing and motivating others, then this job is for you...About you • You love watching others succeed in their careers., • You thrive when trusted to hit key performance indicators and achieve sales & profit goals, whilst you appreciate the importance of customer service., • Competitive Salary up to £40,000 per annum, • Up to 25% Bonus of your salary, • 30% Staff Discount, • Up to 33 days Annual Leave, • Competitions throughout the year to win a weeks wages during seasonal events, team nights out and much more, • Excellent training and Internal progression opportunities - Superdrug Store Managers are extremely important to us, we recognise that you are our future Area Managers, • Pension & Life assurance, • Reward & recognition scheme and long service awards, • Employee assistance programme with Retail Trust In these roles you support us by being willing to travel to a variety of stores locally around your base location based on demand. Think of the exposure you will get and day to day variety! You wont travel forever; we want these roles to help support future hiring needs and soon you will be ready to jump into a specific store and progress within the business.For information on how we manage and store your data please go to

As a Store Manager Designate at Vision Express, You’ll join us on a 6-month training and development programme, aimed to prepare you for the role of a Store Manager. The programme is designed to help participants understand our brand and equip you with the necessary skills and knowledge required to excel in the role of a Store Manager. You’ll be responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You’ll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You’ll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You’re responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to ‘See More and Be More’ by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? • Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth, • Support your colleagues in store with your strong leadership and management skills, • Great communication and rapport building to translate professional terminology into language understanding to patients, • Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations, • Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management, • The ability to work under pressure and handle challenging situations in a fast-paced retail environment, • Confidence, passion, drive and enthusiasm, • Support with the instore recruitment process, • Sales and performance-based bonus, • Targeted incentives, • Competitive pension scheme, • Private medical cover for you and your family, • Life Assurance - 4 x your basic annual salary, • Free eyewear annually with eligibility from day one of joining us!, • Opportunities to get involved in the OneSight EssilorLuxottica Foundation, • Discounts throughout the year for your friends and family, • Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between, • 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday, • Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan, • Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels, • Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme, • And so much more!

Motorcycle Technician Salary: £28,000 - £40,000 DOE + commision Location: SuperBike Factory; Macclesfield Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock across six UK locations. Weve recently gone through a transformation - new leadership, better systems, and clearer ways of working. Were now fully focused on one thing: delivering straightforward, ride-ready bikes to more riders than ever before. Were putting a lot into developing our people and providing opportunities to progress as you perform. Our new workshop bonus scheme rewards efficiency, giving you the chance to increase your earnings beyond your basic pay. On top of this, we offer progression opportunities, with regular skills assessments and salary alignment to your development. Overview Were looking for a Workshop Technician to join our growing team. Its a hands-on role where youll be working on a wide range of motorcycles, helping get them prepped, repaired and ready for sale. Youll be carrying out routine maintenance and repairs, diagnosing mechanical and electrical faults, and making sure every bike meets roadworthy standards before it reaches a customer. Youll also complete PDI inspections in line with company standards, working efficiently without cutting corners. Day to day, youll be part of a busy workshop where teamwork matters. Youll be expected to keep your workspace clean and organised, follow health and safety guidelines, and take pride in the quality of your work at every stage of the bikes journey through the business. What Youll Be Doing Day-to-Day: Conduct PDI checks, remedial work, and comprehensive vehicle preparation to meet SuperBike Factory retail standards Complete repairs, servicing, and maintenance on motorcycles for internal and external customers, meeting efficiency and accuracy targets Provide thorough vehicle evaluations and present findings to customers via report, video, or in person Adhere to company repair standards, Health & Safety guidelines, and workshop procedures Perform road-testing assessments on motorcycles, licence permitting Maintain clean, organised workstations in line with 5S principles and company housekeeping standards Undertake ongoing training and development in line with market updates and new product launches What Were Looking For: Essential: Proven experience working with motorcycles Proficiency using hand tools Familiarity with diagnostic software (e.g., TEXA). Desirable: Full or restricted motorcycle licence Motor vehicle or engineering qualifications Benefits: Netflix Membership Discounted Gym Membership Group Life Assurance (4 times salary!) Staff Discount on Bikes and accessories Cycle to Work Scheme Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline) Enhanced Maternity, Paternity, and Sickness Pay If youre looking for an interesting sales environment, where you can earn well and develop over time, apply today. We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes - Credit history - Criminal record/DBS check. Employment credit searches will not affect your credit rating. Workshop Technician / Motorcycle Technician / Automotive Technician / Motorbike Mechanic / Automotive Technician / Service Technician / Motorcycle / Motorbike / Vehicle TPBN1_UKTJ

Transaction Manager Salary: £30,000 DOE (OTE £20,000) Location: SuperBike Factory, Macclesfield Employment Type: Permanent, Full time Who We Are SuperBike Factory is Europes largest used motorcycle retailer, with over 3,000 bikes in stock over six locations across the UK. Since launching in 2010, weve grown fast and continue to expand rapidly. Our workshops are the engine room of our business, and we pride ourselves on delivering safe, road-ready bikes to every customer. Our Culture We dont just fix bikes we build a culture where teamwork fuels success, innovation drives change, and passion creates smiles. Youll be trusted to take ownership, encouraged to keep learning, and supported by a team thats got your back. Overview We are looking for a self-sufficient, enthusiastic and driven Transaction Manager wholl support the Sales Manager in leading a high-performing team of Sales Executives, converting leads, and delivering a world-class customer experience. Youll monitor team performance, provide coaching, drive lead management, and ensure showroom standards are consistently met. You will bring passion and ownership to your work, contributing to a positive, innovative, and supportive environment where both colleagues and bikers feel valued. What Youll Be Doing Day-to-Day: Lead and manage the sales team and end-to-end sales process, ensuring efficient enquiry handling, high performance, and exceptional customer service. Drive sales, profitability, and finance performance, structuring customer deals that include finance solutions, value-added products, and ensuring FCA compliance throughout. Coach and support the team to identify customer needs, providing guidance, maintaining policies and procedures, and contributing to daily briefings with the Head of Business as well as assisting the Sales Manager. Maximise vehicle and associated product sales through strong supplier relationships and creative marketing initiatives. Oversee customer journey and issue resolution, ensuring payments, delivery or collection arrangements are completed accurately and customers leave satisfied and confident to recommend SuperBike Factory. What Were Looking For: Essential: Proven experience as a Sales Manager, Business Manager, Transaction Manager, or Sales Controller within the Automotive / Retail Sector. Proven ability to work in a fast-paced, target-driven environment and managing busy sales teams. Current UK Driving Licence. Desirable : Familiarity with motorcycles is preferred. FCA Accreditation would be beneficial. Benefits: Netflix Membership Discounted Gym Membership Group Life Assurance Staff Discount on Bikes and accessories Cycle to Work Scheme Health & Wellbeing Support (mental health, fitness plans, nutrition advice, 24/7 doctor helpline) Enhanced Maternity, Paternity, and Sickness Pay Sales Manager / Business Manager / Transaction Manager / Sales Controller Sounds interesting? Apply today and take the next step in your motorcycle career with SuperBike Factory. We are authorised by the Financial Conduct Authority (FCA) to carry out regulated financial service activities and offer credit to consumers. On formal acceptance of employment for the above position at Superbike Factory, successful applicants are subject to a level of pre-employment screening prior to commencing employment. The screening includes - Credit history - Criminal record/DBS check. NB. Employment credit searches will not affect your credit rating. TPBN1_UKTJ

A national retailer of tools and supplies is seeking a Retail Supervisor in Leigh.This role involves leading a team, ensuring excellent customer service, and maintaining store operations.Ideal candidates will have prior supervisory experience, a passion for great retail service, and the ability to m

The role involves leading the team, ensuring high standards of customer service, and maintaining store operations. A retail company is seeking a Duty Manager for their store in West Leigh.

A leading grocery retailer in Wigan seeks a Shift Lead to lead the store team. Responsibilities include ensuring a great customer experience, managing daily operations, and coaching colleagues. Candidates should have experience in a fast-paced retail environment and a passion for service.

Commission-based income structure. Previous experience in customer service, retail, field sales or telesales is helpful but not essential. Individuals seeking flexible, home-based work.

Client Response Team Operator Location: Haydock Salary: £27,500 per annum Our client, Facilities Management (FM) service provider, is seeking a proactive and customer-focused Client Response Team Operator. Working across multiple contracts including retail, fast food, nurseries, energy providers, and MOD sites, they deliver both reactive and planned engineering services nationwide. This is a fantastic opportunity to join a well-established FM business. The Role As a Client Response Team Operator, you’ll be the first point of contact for incoming maintenance and repair requests, ensuring a fast and effective response for a range of clients across the UK. You’ll coordinate engineers, manage workloads, and maintain excellent communication to deliver high-quality service around the clock. Key Responsibilities * Act as the first point of contact for clients, logging and managing maintenance queries. * Use the in-house CAFM system to schedule engineers and contractors efficiently. * Monitor and report on open jobs, ensuring all works meet contractual KPIs and SLAs. * Build and maintain strong internal and external relationships. * Follow up with clients to ensure satisfaction and continuous improvement. * Represent the company professionally at all times and uphold its reputation for quality service. Skills & Experience * Confident communicator with strong customer service and relationship-building skills. * Excellent multitasking and organisational abilities with attention to detail. * Experience in a helpdesk, call handling, or FM service coordination role is highly desirable. * Good IT skills, including Microsoft Office and CAFM systems. * Knowledge of SLA/KPI management and compliance procedures is an advantage. * Calm under pressure, proactive in solving problems, and able to work independently. * An understanding of engineering or building maintenance services would be beneficial. What’s in It for You * Opportunity to work with a respected FM provider with diverse, nationwide contracts. * A supportive, fast-paced environment where your input makes a real difference. * Long-term career prospects within a growing business that values its people

HGV Class 1 (C+E) Drivers Haydock Start Times: Days 06:00 - 11:00 | Nights 17:00 - 20:00 HG Recruitment are recruiting HGV Class 1 (C+E) Drivers for our client based in Haydock . These positions offer a fantastic opportunity to join a respected wholesale and distribution business, providing regular and secure work with flexible shift options and opportunities for permanent employment. Interested in joining the team? If youre an experienced HGV Class 1 Driver looking for secure, ongoing work in Haydock , click APPLY NOW to start your application or contact our team for more information 01925 947 970. Pay Rates & Estimated Earnings Class 1 (C+E) Trunking Monday to Friday: £17.43/hr O/T £26.15 Saturday & Sunday: £25.10/hr O/T £31.37 Estimated Weekly Pay: £972.61 Estimated Annual Pay: £50,575.72 Key Responsibilities Safely operate HGV Class 1vehicles in line with road laws and company policies Complete trunking or multidrop deliveries to retail stores, depots, or business locations Load and unload goods using roll cages, tail lifts, or manual handling equipment Check load security and complete pre-journey vehicle inspections Accurately complete all delivery paperwork and digital confirmations Provide excellent customer service and represent the company professionally Follow all health & safety and manual handling guidelines Communicate effectively with transport and warehouse teams Benefits Minimum 9 hours paid per shift Daily overtime after 9 hours Paid breaks Regular, secure work Pension scheme Competitive pay Opportunity for permanent placement Supportive team and consistent working patterns Mentor and Mental health first aider available. Driver portal - clearly displaying assignment briefs, payslips, holiday accrual, historical pay and working time data. Driver app communicate with the team and always be heard. About HG Recruitment Decades of experience in the supply chain, HG has a strong, well-established reputation. Offering great job opportunities within transport & logistics. With a nationwide footprint, our manned service is available 24/7, trusted to always match you with the right job. Click APPLY NOW & join our winning team. HG are proud to be an equal opportunities employer and will never charge a fee for our work finding solutions. Members of disability confident, should you require specialist assistance to support you in the application process, our team of supportive operatives will always be on hand to support you one to one. We have a zero-tolerance policy towards sexual harassment, as defined by the Equality Act 2010, and we take proactive steps to prevent it. HG Recruitment are proud to be champions against modern slavery and belong to Stronger Together. Visit: TPBN1_UKTJ

Are you ready for a new opportunity in 2026? DoorCo is seeking exceptional HGV Driver candidates that are committed to delivering excellence and making a difference. Our new rates of pay and benefits apply from 1 January 2026. Our starting rate of pay is £14.10 per hour (40 hours per week + enhanced overtime rate) Once you are fully trained and have passed your probationary period you will earn £14.54 per hour (40 hours per week + enhanced overtime rate) When you achieve your performance KPIs in full you will earn up to basic £15.26 per hour (40 hours per week + enhanced overtime rate) All roles have the benefit of 23 days + 8 statutory holidays per year, a holiday buy and sell scheme, holidays increasing to 33 days per annum with service, life Insurance, health care cash plan with private GP service and employee assistance once you have passed your probationary period, plus a retail discount programme, social events and treat days. We are fast paced and dynamic and we put our customers at the heart of everything we do. These roles will involve predominantly working in our 3.5T curtain sided vans as well as our 26T rigid HGVs, so a Type C licence is required, as a minimum. Working nationally, the roles offer significant opportunity for development. We are looking for candidates who are hardworking, flexible and enjoy working closely with customers. As an HGV Driver your day-to-day responsibilities will include: Being the face of the DoorCo business, interacting with customers daily Being responsible for your product load ensuring its safety and and security You will use Samsara technology to complete your pre driver daily checks and you will be responsible for the completion of all paperwork You will work on your own initiative You must be willing to work flexibly to achieve customer deliveries The usual standard working hours are 05:30-14:30 with overtime available To be successful you will have experience of working in a similar fast environment with a track record of commitment and dedication. Our workload is demanding, and our roles require skills that include: Attention to detail and a strong understand of driver working time and the driving working time directive Full understanding of vehicle compliance Meticulous care in handling our products Lifting and moving products as required A valid driving license with no more than 3 penalty points Proven experience of driving delivery vehicles and a strong work ethic Determination to succeed A reliable and focussed work record and history with exceptional team skills Successful candidates will be invited to a telephone pre-screen and an interview assessment. If you meet our criteria for application for these roles, please send your CV and covering letter, confirming your reasons for applying and in addition your current notice period and rate of pay. We look forward to hearing from you. TPBN1_UKTJ

A retail convenience business is seeking a Customer Service Assistant in York. The role involves providing exceptional customer service, stocking shelves, and maintaining store safety. As a subsidiary of a major company, this position offers a dynamic workplace with a commitment to community service

The ideal candidate will have proven experience in a customer service leadership role, preferably within the fashion or retail industry, along with strong communication, organisational, and problem-solving skills. A new opportunity has arisen for an an experienced and motivated customer service mana

Show genuine passion for delivering exceptional customer service. Preparing delicious, high-quality food that delights our clients and customers. Crafting eye‑catching food and counter displays that draw customers in.

This role is responsible for overseeing the day-to-day operations of the customer service department, ensuring a high standard of support across all customer touchpoints. The successful candidate will manage, coach, and develop a team of customer service representatives, driving performance and fost

A global lifestyle brand is seeking passionate individuals for customer-facing roles focused on delivering an exceptional experience and driving sales.

We are looking for a Retail Customer Service Associate to join our team to train AI models.

Albans is seeking a Customer Service Representative to manage accounts and liaise with customers.

Retail Customer Service Associate – $20+/hr | Remote (UK). Retail Customer Service Associate.

A leading food wholesaler in the UK is seeking a part-time team member to deliver excellent customer service in a fast-paced environment. Responsibilities include assisting customers, keeping shelves stocked, and ensuring a positive experience. Ideal candidates should have a can-do attitude and prev

You’ll be the first point of contact for customers and stockists, providing exceptional service and accurate information while also supporting retail sales and marketing activities. Customer Service Representative & Retail Support. Love skincare? Thrive in a fast‑paced, people‑focused environm

A leading retail company in the UK is seeking a Retail Training Manager to design and deliver impactful training programs that enhance customer experience and drive service excellence in stores. The ideal candidate will possess strong coaching, communication, and leadership skills, with proven exper

A prominent retail chain in York is seeking a Customer Service Assistant to enhance customer satisfaction in a dynamic retail environment. Key responsibilities include providing excellent service, stocking shelves, processing payments, and ensuring safety protocols. Candidates should be passionate a

Previous customer service experience, ideally within retail, fashion, or e-commerce. We work with a fashion business who are seeking a Temporary Customer Service Assistant to join its customer support team. This role will involve handling customer enquiries, ensuring a high standard of service, and

In dieser Rolle werden Sie Kundenservice an der Kasse bieten, die Lagerbestände verwalten und zur Präsentation des Ladens beitragen. Ihre Ausbildung erfolgt direkt im Geschäft, ohne College-Tage, und Sie haben die Möglichkeit, eine Retailer L2 Apprenticeship zu erlangen.

Ideal candidates will possess outstanding customer service skills and be eager to learn in a dynamic retail setting. A leading retail bookmaker is seeking an Assistant Sales Manager to enhance customer experiences in their Greater London locations. Key responsibilities include processing bets, addre

A prestigious retail store in Canary Wharf is looking for an exceptional Retail Supervisor to lead and motivate their team towards delivering outstanding customer service. Candidates should have experience in fast-paced retail, outstanding customer service skills, and flexibility to work various shi

Outstanding customer service skills and the ability to engage all customers. Working in our retail teams, you’ll enhance Betfred customers’ experiences every single day. Attending to all customer queries quickly and knowledgeably.

This part-time position requires collecting stock, serving customers, and maintaining the store's presentation.

A leading retail company is looking for a Customer Service Assistant to deliver exceptional service in a busy store setting. Ideal candidates are passionate about customer service and can work flexible hours. Responsibilities include assisting customers, maintaining store appearance, and following s

A leading betting company in Greater London is looking for a proactive Customer Service Team Leader to enhance the customer experience in their retail shops. Ideal candidates should be passionate about customer service and possess excellent communication skills. Your role will involve assisting cust

A leading community-focused retail store in the United Kingdom is looking for a Customer Service Assistant to join its team. In this role, you will provide exceptional customer service, maintain the store's appearance, and manage day-to-day operations. Ideal candidates will have strong communication

Provide exceptional customer service and respond to customer needs in a timely, friendly, and professional manner. Proven experience meeting all customer service expectations and standards when interacting with customers, vendors, and fellow Team Members. Prior retail, restaurant or hospitality expe

A modern retail chain in North East England is seeking a Customer Service Assistant to enhance the customer experience. Ideal candidates will demonstrate exceptional customer service skills and adhere to safety policies. This dynamic role requires flexibility and a commitment to improving store oper

A leading children's retail company in the UK is seeking passionate individuals for a customer-focused role. You will provide exceptional service, assist with diverse customer needs, and prepare Omni-Channel orders. The ideal candidate will have retail experience and a self-developing mentality, con

A growing skincare brand in the UK is looking for a Customer Service Representative. In this entry-level role, you'll handle customer queries, support retail sales, and maintain CRM records. Candidates should have at least 2 years of experience in a customer service role, excellent communication ski

A leading retail chain in the United Kingdom is looking for a Customer Service Assistant. This role involves providing exceptional service, maintaining the store's appearance, and working closely with the community. The ideal candidate will have strong communication skills, a passion for helping cus

Ideal candidates should be enthusiastic about helping customers and comfortable working in a fast-paced environment. A prominent UK retailer is seeking a Trading Assistant for their Littlehampton store. This part-time position requires collecting stock, serving customers, and maintaining store prese

The role involves delivering exceptional customer service, supporting a friendly team, and maintaining a positive brand image. A major High Street brand is seeking a part-time Retail Assistant in the East Midlands, offering 20 hours of work per week. Ideal candidates should possess excellent communi