Contrata Personal

Shop Manager - Old Road Chippy - Failsworth

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hace 2 horas•3 vistas

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We are seeking an experienced and dynamic Takeaway Manager to oversee daily operations of our takeaway service. The ideal candidate will possess strong leadership skills, a solid background in food preparation and hospitality, and the ability to manage a team efficiently. This role involves ensuring high standards of food safety, customer satisfaction, and operational efficiency. The Takeaway Manager will play a pivotal role in maintaining the smooth running of the outlet, supervising staff, and delivering exceptional service to our customers.
Responsibilities
Oversee daily takeaway operations, ensuring timely and efficient food production and delivery
Supervise and motivate team members, including cooks, servers, and support staff
Ensure all food preparation and cooking meet established quality standards and food safety regulations
Manage stock levels, order supplies, and ensure proper storage of ingredients
Maintain cleanliness and organisation within the kitchen and service areas
Implement training programmes for staff to uphold service standards and health & safety protocols
Handle customer enquiries, complaints, and feedback professionally to enhance customer satisfaction
Monitor staff performance and provide coaching or disciplinary actions as necessary
Assist in menu planning and development to optimise sales opportunities
Skills
Proven experience in food preparation, cooking, or kitchen management within a restaurant or hospitality environment
Supervising experience with strong team management capabilities
Knowledge of food safety standards and procedures
Excellent leadership skills with the ability to motivate a team under pressure
Strong organisational skills with attention to detail in food production and service processes
Good communication skills to liaise effectively with staff and customers
Experience in hospitality or hotel settings is advantageous
Ability to manage multiple tasks efficiently in a fast-paced environment
Previous experience in serving or barista roles is beneficial but not essential
This position offers an exciting opportunity for an enthusiastic professional eager to lead a dedicated team while delivering outstanding takeaway services. We welcome applicants with relevant culinary or hospitality backgrounds who are committed to excellence.